Address Validator by RoboTurk App Reviews

SCORE
4.7
TOTAL RATINGS
169

Address Validator by RoboTurk App Description & Overview

Many stores have deployed Shipping Address Validator to solve delivery issues and save on costs!

Get started in seconds to increase successful delivery rates and customer satisfaction!

What is Shipping Address Validator?

Customers often mistype their shipping address and this leads to failed deliveries and ultimately, upset customers.

Inaccurate shipping addresses may result in returned shipments and costly redelivery fees.

Shipping Address Validator can help boost customer satisfaction by reducing the frequency of failed deliveries with: * Prompts that show suggested corrections or ask for alternative addresses * Emails & tags for orders created with invalid addresses

Key Benefits
  • Works Right Away: Once installed, the app automatically starts validating addresses
  • Mobile-friendly: The app is optimized for desktop and mobile devices to ensure a seamless customer experience
  • Easily customizable: The prompts and emails can be fully customized to match your brand
  • Prevent undeliverable addresses: Prompt customers to specify alternative addresses when undeliverable (ie PO Boxes, wrong zip code) ones are detected.
  • Tag orders: Automatically add custom tags to orders that have incorrect addresses to halt fulfillment
  • International: The app processes addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States
Enable address check rules to prevent:
  • PO Boxes
  • DHL Packstations
  • Parcel Collects
  • Missing street number or name
  • Non-Latin characters
  • Long addresses
  • Noncontiguous states
  • Military addresses
  • Invalid postal codes
Implementation Options

We have two options: 1) Shopify Basic and Shopify Plus Merchants: Address prompts will appear on the Thank You page AFTER checkout.

2) Shopify Plus Merchants: Address prompts can be embedded directly into the checkout process ONLY if you have Shopify Plus.

FAQ
  • What orders will be processed? All orders in the covered countries that have not been fulfilled will be processed.
  • What orders will I be charged for? You will be charged for all orders processed even if the address is valid.
  • Can invalid addresses be blocked? Only if you have Shopify Plus, otherwise, the app can prompt the customer to specify a new address after checkout
  • How does it work with Google Autocomplete? Autocomplete is great for speeding up the checkout process but introduces errors like missing apartment numbers and incorrect house numbers. Address Validator checks to make sure the address is deliverable. The two products are very complementary.
We are constantly improving based on customer feedback.

👏 Do you love address validator shopify app? Please share your friends!

share facebook whatsapp twitter pinterest email telegram
App Name Address Validator by RoboTurk
App Category Orders And Shipping
Published
App Price Free to install. Additional charges may apply.
Support E-Mail support@roboturk.co
App Website

Address Validator by RoboTurk Features

Address verification to crush delivery failures and delays!.

Prevent Invalid Addresses

Customers are prompted with suggestions and notified when issues are detected, prompting and enabling them to correct mistakes.

Address Validation Prompts

Customize the prompts and emails to match your brand and identity to ensure a seamless customer experience.

Undeliverable Address Rules

Can't ship to PO Boxes or ShipStations? Prompt customers to input new addresses when undeliverable ones are detected by Address Validator.

Address Validator by RoboTurk App Integrates with:

ReCharge

Address Validator by RoboTurk Comments & User Reviews 2024

(United States)

This team is very fast and responsive when answering questions. This has leveled up our Shopify store. Thanks so much!

(United Kingdom)

Really great app - super easy to install and has improved our customer satisfaction significantly by making sure there are no delyas in delivery times due to incorrect addresses. Would definitely reccommend.

(Netherlands)

They removed the pre-checkout validation, which was the main reason to use this app Now only available for shopify plus. Bye bye RoboTurk

(Germany)

Super handy app that can save a lot of money! Also one of the fastest supports I have used so far! Super praktische App, die viel Geld sparen kann! Außerdem einer der schnellsten Supports, die ich bisher in Anspruch genommen habe!

(United States)

We use this to validate addresses for shipments to countries besides the US, especially with non latin characters (e.g. Japan, etc.). We'd like more flexibility in the settings and look and feel.

(Germany)

Die App bringt leider gar nichts. Es sind weiterhin Bestellungen mit falschen bzw. nicht vollständigen Adressen möglich.

(Austria)

Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden. Wirklich zu empfehlen!

(United States)

Just started using the app, but my experience up until now has been great, also great customer service.

(United States)

Great app for address validation. Also, they have fantastic support - which you can't say for most apps. Thanks y'all!

(Canada)

1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars

(Germany)

The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine. They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.

(United States)

App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.

(United States)

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

(France)

I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed. Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!

(United States)

We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P

(Australia)

Great customer support, relatively easy to use, and customisable. Has helped us when dealing with incorrect addresses.

(United States)

Very useful app. Our 3PL warehouse can't accept more than 55 characters for the address line 1 field — with this app we can limit the characters and show a custom error message. Additionally, we're starting to ship more internationally and found some city addresses can't be longer than 30 characters. It's not possible to limit the city field independently, but the app developer quickly added this for our convenience. The support has been very top-notch! ⭐️⭐️⭐️⭐️⭐️

(United States)

Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.

(United States)

REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.

(United States)

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

💸 Want to send free money abroad?

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!

Please wait! Address Validator by RoboTurk Facebook comments loading...

Address Validator by RoboTurk App Tips, Tricks and Rules

What do you think address validator shopify app? Can you share with RoboTurk company and people your complaints, experiences or thoughts about the app?

Address Validator by RoboTurk Screenshots & Images

Address Validator by RoboTurk shopify app screenshot images, pictures.