Address Validator by RoboTurk App Reviews
App Name | Address Validator by RoboTurk |
App Category | Orders And Shipping |
Developer | RoboTurk |
Published | 04 January 2017 |
App Price | Free to install. Additional charges may apply. |
Support E-Mail | support@roboturk.co |
App Website |
Address Validator by RoboTurk Features
Address verification to crush delivery failures and delays!.
Prevent Invalid Addresses
Customers are prompted with suggestions and notified when issues are detected, prompting and enabling them to correct mistakes.
Address Validation Prompts
Customize the prompts and emails to match your brand and identity to ensure a seamless customer experience.
Undeliverable Address Rules
Can't ship to PO Boxes or ShipStations? Prompt customers to input new addresses when undeliverable ones are detected by Address Validator.
Address Validator by RoboTurk App Integrates with:
ReChargeAddress Validator by RoboTurk Comments & User Reviews 2024
This team is very fast and responsive when answering questions. This has leveled up our Shopify store. Thanks so much!
Really great app - super easy to install and has improved our customer satisfaction significantly by making sure there are no delyas in delivery times due to incorrect addresses. Would definitely reccommend.
They removed the pre-checkout validation, which was the main reason to use this app Now only available for shopify plus. Bye bye RoboTurk
Super handy app that can save a lot of money! Also one of the fastest supports I have used so far! Super praktische App, die viel Geld sparen kann! Außerdem einer der schnellsten Supports, die ich bisher in Anspruch genommen habe!
We use this to validate addresses for shipments to countries besides the US, especially with non latin characters (e.g. Japan, etc.). We'd like more flexibility in the settings and look and feel.
Die App bringt leider gar nichts. Es sind weiterhin Bestellungen mit falschen bzw. nicht vollständigen Adressen möglich.
Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden. Wirklich zu empfehlen!
Just started using the app, but my experience up until now has been great, also great customer service.
Great app for address validation. Also, they have fantastic support - which you can't say for most apps. Thanks y'all!
1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars
The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine. They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.
App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.
Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.
I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed. Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!
We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P
Great customer support, relatively easy to use, and customisable. Has helped us when dealing with incorrect addresses.
Very useful app. Our 3PL warehouse can't accept more than 55 characters for the address line 1 field — with this app we can limit the characters and show a custom error message. Additionally, we're starting to ship more internationally and found some city addresses can't be longer than 30 characters. It's not possible to limit the city field independently, but the app developer quickly added this for our convenience. The support has been very top-notch! ⭐️⭐️⭐️⭐️⭐️
Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.
REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.
This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.
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