Webkul Wallet Management App Reviews

very helpful support staff, enjoyed it, the wallet service is very useful, happy to use this tool with shopify

Amazing support team Very responsive and knowledgeable of their app There are some limitations to the use of it but the team helped me to make it works like a charm, AMAZING

The webkul wallet has been very useful for my customers. Webkul is one of the few companies that offers amazing email support.

They helped me real fast to solve my problem and they always answered ! I definitely recommend this app!

Seems it is not secure. Everybody can use this wallet who has Apps permission. We may give apps permission to many in the staff to use some other apps but they should not able to use the wallet app right? Remaining features installation everything is well and good. If you give login to this app it will be very very useful.

I used this app to enable wallet on our store, Support team is amazing, They have made all the necessary adjustments.

Had a bit of trouble getting the code installed by myself. Reached out to support and they got it sorted within minutes. No time wasted, code installed and app working beautifully on the website :)

A superb application for Cashback, After looking for a cashback program app I think I found the perfect one. Cash Back Rewards & wallet is amazing. I can apply special offers on any collection and product or run multiple specials at the same time! This is a powerful tool and customer support is very helpful. Thank you, Priyanka for being able to make sure all of our needs were met! 10/10 customer support.

Awesome app with top service, lots of functionality and very reliable. Would highly recommend. I find the team incredible helpful

I was having a hard time configuring this wallet for my website which is based in UAE, but their team came up with the right solution, and Priyanka for the wallets team got in touch with me on an online call and assisted me with each step, they were very patient and very supportive to help me setting up the whole thing perfectly.

I just raised a ticket and got prompt support. Thank you very much. Regards, The Hosiery Mart.com India

Worst app even not desired for single star. It keep counting last added value even thought customer used it. Also refund amount not calculated properly. And very poor customer support they have.

The application is really very good for my client portfolio and the support of the application is extremely attentive and fast. Super Recommend!

There is no option for 0 star hence giving 1 star. Fraudulent app. We made a huge mistake installing this app. It was for a month and trust me we had to call them every day for new problems. Just a wastage of time and money. Even they allow partial payments without your consent which led us to a loss of thousands of rupees. I had to engage a person just to deal with their support team for a month as they solve 1 out of many problems and few more problems get arose next day. NEVER EVER TRY THIS APP AS WELL AS THEIR OTHER APP CALLED MOBIKUL which charges as per their mind.

Very helpful and fast response from the team. Useful & awesome app! I think currently the only available app that serves the cashback function well. If the app is also available for POS, it would be even better!

The perfect app for a cashback feature. The support team is incredible and the app JUST WORKS withouth any hiccup The customer management tools saves us a lot of time I would add a way of mass updating cashback rules though :)

We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly. The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback. 1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected. 2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting? 3. No customization for the icon/layout that shows on the collection or product page. This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.

I had few problem while using this apps , but the great things comes the support of their service really working very well just to solve out my problem . i had been contact via their webkul customer service provider its really awesome with the fast solving and fast reply with their team . here this person was the one that solve my problem Kirti Prakash Yadav . thank you for the support

Best support ever!! and best app that add great value to the store. Webkul are the people needed to get the job done

Useless customer support, app not compatible in Indian Currency Sends notification before refund is generated etc

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