Viralstyle Fulfillment App Reviews

Never wrote a bad review before.. but this app is just helpless.. very very buggy, support is not helpful at all, that if they even reply your message.. sometimes they dont even answer.. shipping is three weeks!!! worst app ive ever use..

I've been with Viralstyle for about a year. So far I'm very satisfied. There are some areas that they can do better in such as have more options to contact them, i.e. LIVE CHAT and/or phone. Emailing is not bad, but sometimes you need info faster than an email. Overall, I am pleased with the printing and the apparel options and quality. I'd love to see them expand to other types of printing options such as sparkles or shiny printing. I will say they have great pricing. The unfortunate part right now is that COVID has slowed down the processing of orders for them. But COVID has done that for most places across the board. With the mandates of STAY AT HOME orders, all people get to do is order online. I saw a surge in orders in my business in these past few months. But understandably, they have to follow CDC guidelines in keeping themselves safe during the pandemic. Anyway, GREAT JOB VIRALSTYLE! Thanks for still being available as much as you could. Things will get better for all of us! We're in this together! Stay safe and wear your masks please :)

Our very first order of 20 koozies had 17 of them unusable.. absolute garbage. Disconnecting this from our store and we won't use them again.

Worst. App. EVER!!!!! Orders take 4-5 weeks for delivery. Literally ALL customers (I'm fairly new) are mad, upset and asking for refunds. DO NOT use this app for POD. They charge your credit card immediately after your customer places and order, and nothing happens. Orders are ALWAYS pending.... Shame on you VS. BEWARE!!!!!!

I've used this app for 2 years and at first it was fine. Since January of 2021 I have had to refund over $1k in orders due to their system not syncing with my store and then canceling entire orders for 1 items no longer being made. They offer zero support and blame others. Do yourself a favor and go elsewhere for POD or just hire a local shop.

Viralstyle's full print-on is unique and not all fulfillment apps offer this on their products. This is one feature that is 10 stars alone! www.Anasito.com You can check the men's and accessories to see how full print on with designs looks like!

Viralstyle has come a LONG way. I have been using their service for about 6 months to sell on Etsy and Amazon and have had zero issues. Any defects in the prints have been reprinted quickly and I have gotten so many reviews about the quality. Definitely try them out!

Viralstyle is always pushing the envelope for those of us that provide custom merchandise to our audience. The new Shopify app they've put together is yet another example of that. It's super easy to create new products and the fulfillment is handled just as easily. Leaving you nothing to worry about and the confidence that your audience is receiving a quality product in a timely manner.

The app has a large product selection. We have a good experience with the automated services with this app. Whenever we have trouble, especially with the delay recently, the live support is very helpful providing options to resolve the issue. Highly recommended!

I choose Viralstyle for their Face Masks and received more customer complaints on that one product then I've ever received on all of my other products combined! Emailed the owner Thomas Bell on one particular issue but he never bothered his arse to even acknowledge my email! Have since switched to Printify and no customer complaints! Steer clear of Viralstyle!!

Forget this app, they don't deliver the product right now but they take the money. This company is causing problems, and they don't give a solution. they say no date when they can ship. The phone number they provide is fake, they don't help at all.

AVOID THIS APP!! Order (for a MUG!) Dec16th 2018, STILL NOT SHIPPED Jan24 2019 with NO ETA to ship!!

Seriously people? Don't understand why there are such negative reviews for this app. The team has been very helpful to provide support during these crazy times. This is POD, not Amazon Prime and States are locked down left and right. It is amazing that Viralstyle able to push products out.

I have used this app for a Year and have never had the issues the 1-star reviews are speaking of. The one issue I had wit ha shirt was a tech issue with my Design Specs and they went above my expectations to revolve it.

I'm having problems with every single order. There's an order from March 22. It's April 7 and is still being printed. It's unacceptable! What kind of online store can survive this? Every order is taking weeks to be printed.

ICONIC ICONZ Im very happy with the product, the delivery, and the merchandise Viralstyle carry. The merchandise is easy to customize. I recommend Viralstyle to everybody who want to start a print on demand store.

Don't use this service. We have had nothing but problems with this app/company for the past month. Orders frequently take 4-5 weeks (or more!) to be shipped, which has caused us massive customer support issues. On top of the issues with orders, customer support is non-existent. They won't get back to you on chat, there is no phone number to call, and when you email them they give you very vague answers that don't address your issue at all.

Terrible support. Bad company policies. If your item gets lost in transit it's your responsibility to replace it. Only POD company that does this.

I use a number of print on demand apps in my online store, however Viralstyle really has a great platform. It's easy to use, the pricing is simple, and the support is extraordinary. Tu and his team really will go and help, and it may not be right away, because they have not only Shopify stores, but they have a whole website selling stuff as well. There really a great company and they do Provide support, but like any small business, you really have to understand that resources may be tight and you have to wait a little while for an answer. Regardless, I recommend this app to be put in all of your Shopify stores. Hands down!

Great print quality! POOR Customer Service! Shipping times are too long and shipping costs are too expensive. Tu suggested I contact the legal department after inquiring on the following two questions: 1) why it cost $25 USD to ship 12 can coolers. 2) Printing location not being in the continental United States. Any individual can ship 12 can coolers for under $13. Why the extra cost? No explanation was given. However the price increases when the item is printed and shipped overseas. I'm removing their can cooler products from my store as they're not forthright and honest about their business. Do not use ViralStyle.

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!