UpOrder (formerly Spently) App Reviews

SCORE
4.8
TOTAL RATINGS
576

UpOrder (formerly Spently) App Description & Overview

What is UpOrder?

UpOrder is a tool thousands of large and small eCommerce businesses use to increase repeat purchases using their most valuable email channel—Shopify email notifications. Yes, your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf.

Why are notification emails the most valuable email channel?

Post-purchase; customers are waiting for their order confirmation emails and other updates. So it’s no surprise that these notification emails have significantly higher click-through rates than traditional marketing emails.

Optimizing these email templates for new sales is a no-brainer. Stop leaving money on the table and start increasing sales post-purchase.

Main Features:
1. Increase sales from customers with product recommendations

Add personalized product recommendations in your email templates to drive new sales in just a few clicks.

Show product recommendations based on recent purchases or a pre-set collection of popular products.

2. Incentivize customers with dynamic discounts

Easily create unique discounts in each email template to reward customers and keep them coming back.

Set discounts to be personalized with customer name, one-time use, include expiration dates to drive urgency or apply to orders above a set amount.

3. Drag-and-drop email designer—no coding skills needed

Customize all 27 Shopify email notification templates with your logo, brand colors, and more. Shopify will still send the email templates from your Shopify account; no need to worry about overlapping with other email marketing tools.

4. Trigger automated follow-up email campaigns

Increase your return customer rate by triggering automated email campaigns based on customer behavior. A few examples:

  • Winback shoppers that have abandoned their checkout
  • Request customer reviews X days after purchasing a product
  • Remind customers to restock their purchases at the right time
5. ROI-based reporting & analytics

Yes! You can finally track email performance and ROI from your email notifications, something you can not do with Shopify alone. Using UpOrder’s in-app analytics dashboard, you can see: * Total sales generated * Repeat purchase rates * Revenue from discounts * Performance by email template * And so much more!

Get started today with our flexible plan that grows with your business.

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App Name UpOrder (formerly Spently)
App Category Marketing And Conversion
Published
App Price Free to install. Additional charges may apply.
Support E-Mail uporder-support@pantastic.com
App Website

UpOrder (formerly Spently) Features

Email notification templates, smart upsells & unique discounts.

Increase Repeat Customers

Supercharge customer loyalty with automated recovery and retention campaigns designed to convert one-time buyers into loyal customers.

Drive New Upsells

Boost post-purchase sales with product recommendations on recent purchases and dynamic discounts to spark urgency in your email templates.

Upgraded Email Templates

Go from basic Shopify email notifications to fully branded email templates with marketing sections to convert new sales—no coding required.

UpOrder (formerly Spently) Comments & User Reviews 2024

(United States)

Great app highly recommended! Although the GUI can use a little revision for starters you can get lost around the dashboard.

(Hong Kong SAR)

Spently is a great App, very easy to use and integrate, overall an A+ experience. I've compared with similar Apps, and find this to be the best!

(United States)

UpOrder is great- user friendly and extremely effective. We've seen a significant increase in conversion rate and revenue from post purchase emails since we started using the platform. Their support staff is excellent as well, especially Tina! My days are jam packed and some projects have to go to the back burner. Tina's proactive approach and recommendations for improvements on top of her willingness to do the bulk of the legwork has made my life much easier. I highly value responsiveness and clear communication from vendors and Tina never disappoints. Definitely recommend!

(United Kingdom)

Easy to install and great templates - amazing for the free package. Unable to utilise many of the follow up emails currently due to the cross sell app we have installed. However on contacting someone there on the team at Spently, it was mentioned that they will look to supporting this in the future - personal service, cant be bad!

(United States)

The guys at Spently took my constructive criticism and developed a new, clean theme. I'd suggest giving this APP a whirl. Cheri CEO Orglamix Get Pretty, Purely http://www.orglamix.com Please Follow Us For Exclusive + Special Offers: Facebook: http://www.facebook.com/orglamix Twitter: http://www.twitter.com/orglamix Pinterest: http://www.pinterest.com/orglamix Instagram: http://www.instagram.com/orglamix

(Spain)

Simple to use, with lots of features

(United Kingdom)

Great app and very easy to use. Wonderful templates and we recommend Spently highly. So many features that you can utilise too and also fantastic support! Thanks guys :)

(United States)

Clear set-up process where you can not only choose a template, but also customize colors and such. Looks great! Also, customer service is very responsive and helpful (thanks, Ren!). Definitely recommend!

(Canada)

Excellent app. The initial sign up was seamless and customer service is top notch. If you're not using email as a way to increase sales, you're leaving a lot of money on the table. The spently app turned out to be the ideal solution for this need. Not only that, but it does a lot more than that. Great work guys!

(United States)

A must have app for all store owners! Try it for 14 days and see for yourself why so many other store owners gave 5 stars!!!

(United States)

Spently has taken our transactional emails to the next level. It's given us both insight into performance as well as personalization features that we've never had before. Customer Service is A+. Our account rep Tina is super responsive and her expert opinion helps us to effectively optimize our program.

(Australia)

Great app, with real benefits to the notification areas

(United States)

Beautifully designed emails! I encountered a problem and originally left a 1-star review and sent an email. Customer service reached out immediately and the problem was resolved right away. Amazing customer service!! Thank you so much!!

(United States)

Easy to use email platform. Simple drag and drop method that makes creating your own temple a piece of cake. I would recommend this to anyone that wants to create custom email templets.

(United States)

Solid app so far, straightforward and intuitive to use.

(United States)

A must have app. Great Support team and easy to use interface for creating shopify email notifications.

(Germany)

I really love this app! Perfect for customizing the automated Shopify mails to your needs and much more. The support is awesome as well, fast, reliable and friendly. I had a good time so far :D

(United States)

Timely manner, excellent assistance, guidance in all the process, we are completely satisfied with their customer service through all the set up of the emails. Thank you so much. Highly recommended 100%.

(United States)

Great App. Makes the automatic notification emails in the shopify store much more dynamic. Love the analysis and tracking features too!

(United States)

Tina has been fabulous to work with! She responds quickly to my emails and was really wonderful at implementing everything. Her support and the app is 5 stars!!

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UpOrder (formerly Spently) App Tips, Tricks and Rules

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