Trustbadge: Reviews Toolkit App Reviews

great app. we on www.urbanlifeshop.com like it!

Knapp 200€ IM MONAT für die Premium-Variante. 99€ im Monat für das Basic Programm. VIEL zu Teuer für jeden Anfänger... Die kostenlosen Hilfen der Seite und der Newsletter sind top. Deshalb gerne 3 von 5 Sternen

I am using this app for France. The help to get my shop up to date on legal information etc. was good but the features of the app are very poor. The app only installs a small limited icon. I wish it had various features as can be seen on shops using TrustedShops but that requires a lot of custom coding etc. In France TS is also not very known. In fact, ironically my customers don't even trust it and thus barely use the guarantee. In an attempt to better explain the service I was just given an example of a shop. For 100€+ a month I am expecting a lot more and cannot recommend the service to any Shopify sellers.

Another app that charges you the earth. Why on earth would I want a badge that can display only 10 reviews?

I had difficulties with customer services : it takes them 3 to 4 days to get back to you. Technically the widget is not flexible. It is also very expensive as an app and you can only deregister at the anniversary date of the contract. I do not recommend.

The app is no real help. Moreover, it offers hardly any setting options for customising the widget. Support did not respond to my question.

Die App hat bei mir nicht funktioniert! Entweder wurde das Widget nicht ausgespielt, oder die Bestelldaten des Kunden wurden für den Käuferschutz nicht an Trusted Shops übergeben. Die App ist in meinen Augen nicht zu empfehlen - ich habe das Widget nach einer freundlichen und hilfsbereiten Rücksprache mit dem Integration Team dann manuell integriert. Jetzt funktioniert es. Für den Preis, den Trusted Shops aufruft, sollte man aber mit einer anderen Qualität an App rechnen können.

This app is not working! I‘m super frustrated with it. We are paying for Trusted Shop (which is a great thing) but this app is...... sorry guys - no support, no answers, not working

Good app! See it in action: www.filiplenz.de

So frustrated. The trustbadge for free package is switched off after 10 reviews. I thought the 10 reviews are still displayed even if there is more reviews than 10, because it is said, - Collect unlimited seller reviews and product reviews. - Display the first 10 seller and 10 product reviews. I am so disappointed. Also the paid plan is too expansive! I would better to find another review app.

Cool tool to get customers to review. Positive reviews will always lead to potential sales. Great app

The app is too expensive. Monthly fees should be more reasonable. The app is not being improved by time. We have been using this badge for over 3 years.

Great idea but works only partialy. It is relatively easy to install the app but it take a bit of time to get the sense what (and where) to do after the installation. Also, there are plenty of errors on their website, eg when you want to update information, logo... I also have no idea how customers review other things than service, as this is always the only option available. Another thing I am not 100% certain about is the price. Although it says the app is free, it says on their website that it comes from 49€ per month. Not sure about that. Edit: I did receive an e-mail from Support explaining pricing etc. Makes much more sense now as there actually are 2 types of subscription: free (with limited options) and paid (from 49€).

I am sorry to write this review, but I am disappointed. The idea is great, I was so happy firstly about my app. But there are many mistakes. I could not change my email which I used to sign in (what was really important, as this is a personal email which is viewed by the public at the moment!). I could not edit the data of my account after it was published. The edit button just disappeared. There are many mistakes, anywhere I click on the website I find 404 error. The Customer Care did not help me to solve this problem, but they tried though. I can tell there are such advantages as it was an easy to install app. But aware, sign up only with your business email, as you probably cannot change it later. I am very sorry to give 2 stars, but probably it will help to improve the app.

The support and Trusted Shops team helped us well to integrate and verify the Trusted Badge. We are happy with their product and looking forward to work with them further.

Great app. If you use the hero slider on your homepage you may find the Trustbadge obscures the mobile menu button. Heres a fix (courtesy of Eberhard at Trusted Shops). It hides the TS banner on the homepage on mobiles only. Pushing the menu down underneath the banner wasn't possible ! Add the following CSS to your theme css file (e.g. Brooklyn add to the bottom of theme.scss.liquid file). Other theme css files may be named differently. /* Trusted Shops - hide on mobile homepage */ body#vintage-heirloom-finest-chanel-bags-amp-designer-accessories.template-index div#tsbadgeResponsiveTop_db8d3657bdbe440c985ae127463eaad4node { display:none !important; } Hope that helps someone. Kevin

Kompetente Hilfe durch Herrn Taguebou. Vielen Dank für den Support und die Fehlerbehebung. Es lag an einem alten Quelltext.

Fixed my problem after some back and forth, good customer service

Fantastic... can't fault it. Thank you x

Good app, but the mobile badge is broken on many themes. Canopy, Icon, Symmetry for example. In the worst case it breaks the mobile menu of the shop completely. Please fix this.

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