Tipo Product Auction App Reviews

Did not notify me by email when there was a bid or that someone won the auction (I had the options selected). Does not let me select a winner. Left both me and the customer extremely confused. App does not appear to work as I expected.

This app has many issues and bugs. Most of the custom options do not work. Does not integrate easy into website. Very glitchy. Cannot combine winning orders.

I have nothing but wonderful things to say about the Tipo team. Laura, and team. You totally set the bar for exemplary service. - Prompt responses despite the 10-11 time zone difference - Polite and patient answers - Links to URLs - Product fixes for defects immediately I am a "big fan" and look forward to working you all with the store. Thank you for the app, and for your service!

Very easy to use and great support when something is not working the way it should. Should actually use it more often

Very good customer service, they did everything to fix my problems! They replied very fast and help me set up the auctions

It took a little bit to set things up the first time, but any issues were primarily user error. Now that it's up and running it has more than paid for itself as an extra unique thing on our site. I had one time that a site update caused it to stop working, but they were very responsive and got it fixed.

Im an artist and this auction app really met the level of esthetics and functionality. Do Recommend

Happy with this app so far! Tried out the free version, then upgraded to the mid-level after our first auction. The app has been fairly easy to navigate and set up, the options and features were exactly what I was looking for, and all the tools have been mostly self explanatory. Support has been helpful and responsive and was able to quickly assist with a display issue I was having with a very short deadline.

Very nice app. The auction page has helped increase sales. I think more people would use it if the price was a little lower.

This app is totally worth it! Tipo is exactly what our staff has been looking for. This particular type of auction format is well thought out on both the front and backend. Our customers are thoroughly engaged in the bidding process and we get a lot of compliments on how visually appealing our products on auction look! Additionally, the support team at Tipo is outstanding! Laura has especially been a great resource to reach out to; she provides us with A+ assistance anytime we have a question or want to make an adjustment. From theme integration to more advanced product and collection setup - they are on it to help tailor the app to meet the individualized needs of our store. Don't hesitate to reach out to the support team if you need them ! A+++

This app is easy to use and pretty customizable to suit my needs. But the BEST feature of this app is actually the Customer Support. The team response fast, within an hour, sometimes less than an hour, and got my requests fixed. Kudos to the technical team as well. They understand what you want, fix the issues, and they test to make sure everything works. They take feedback on app improvements seriously as well. I hope they can make this app even better.

App shows a "Free" option and a monthly subscription option. Signed up thinking I would try out the free option for a month or two, but the app automatically signed me up for the subscription after a week. The app was ok, but didn't draw enough interest in users to make it worth it for my business. I messaged to cancel my subscription. Tipo reps just asked for access to my account, and never cancelled the account, so I kept getting charged. Tipo did eventually get back to me and corrected the subscription and refunded charges spent, so that was good of them to follow up and correct it. This would be a good app if you are able to keep up with creating and marketing your auctions, but it's not good if you aren't willing to put in a good amount of work behind it yourself. I probably wouldn't recommend trying it out unless you are ready to put in the time to take full advantage of the services. Some day I will revisit the app when I'm ready spend more time focusing on it.

We had some problems with the history auctions view in the account page: on mobile the history list wasn't responsive. Tipo Support solved the problem quickly! Thank You

The best app ever, i really happy working with Laura, super fast response and very nice. Glad all my problem can be fix very-very fast

Loving this app! Has been really easy to set up and, when I had some trickier things to do, I contacted the support team and they were amazing. Super fast response and fixed all the little issues I had. Laura was great to deal with. High recommend!

Very good app! Thanks to the amazing support team, they helped me a lot throughout the whole customization process.

This app was good from the start. There were a couple of things I needed to adjust for simply for aesthetics. I contacted the support and they got back to me so quickly and made the changes for me instantly. Really impressed. The auction is running brilliantly. Would 100% recommend- thank you

The support was astounding. They comprehended well the request and delivered. Assistance with the customization was on point. Would like to have them again as aid, if needed.

Thank you very much to the whole Tipo Team, specially to Laura who assisted us from our customization requests. They always make sure that all concerns will be handled properly, on time, and to the fullest possible extent and limitations of their app. Kudos!

I used this app for an art auction and it was perfect! I could set up the auction effortlessly and my users (even the oldest ones) used it without any issue whatsoever. + their support is very responsive. I will definitely use it again.

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