Tellephant WhatsApp Alerts App Reviews

Tellephant is a one-stop solution powered by artificial intelligence and machine learning. It enables brands to convert their communication channels such as Whatsapp into storefronts to increase conversions, reduce abandonments, run targeted campaigns, increase repeat purchases with upsell and cross-sell opportunities, and offer chat support to customers at all times.

Our complete conversational commerce solutions have everything your Shopify storefront needs to grow and scale at pace.

• A complete shopping experience to customers
• Ability to auto-sync products to Whatsapp Catalogue, enable seamless shopping on Whatsapp itself
• Prefill user addresses, reduce friction, and embed RTO risk-based payment options to reduce revenue loss

• Customise abandoned checkout messages and prompt users to take the necessary action on Whatsapp itself
• Configure timing, frequency, discounts, and other features to increase conversions.

• Confirm COD orders directly on Whatsapp
• Nudge customers to convert their COD orders into prepaid ones by offering configurable discount
• Use techniques such as urgency and scarcity to prompt users to act quickly

• Create and send outreach campaigns like festive sale announcements, product launches, etc.
• Directly sync shoppers from Shopify platform and put them in buckets as per your need

• Automate customer queries by ~70%
• Reduce support costs and turn-around-time for queries using artificial intelligence
• Build unique workflows for marketing campaigns and boost business revenue

• Use RTO suits to identify user risk and coincidentally send messages to ensure successful conversions
• Send reinforcement messages to medium-risk users
• Send mandatory COD confirmation messages to high-risk users

• Chat with customers and answer their queries across various communication channels from one single panel
• Auto-assign tickets to multiple agents to ensure quick responses
• Use custom bots to greet visitors and return customers, offer product recommendations, and do much more

• Setup automated Whatsapp message triggers for,
• Post-order experience, like order delivery updates, non-delivery reports, etc.
• Review/feedback triggers after successful order delivery
• Purchase reminders to eliminate the risk of RTOs

• What’s App
• Whatsapp API
• Zapier
• Facebook Messenger
• Instagram