Sky Pilot ‑ Digital Downloads App Reviews

I use Sky Pilot 3 years now and I am very happy with it. And the customer support (I interacted with Andrew most) is top notch! I highly recommend them.

This app is PERFECT for all digital businesses. The interface is simple and very smooth. Don't hesitate when it comes to purchasing one of the plans, because let me tell you - it's worth it. They also have the best customer service and when I need help on either big or small things, they were able to assist in every way. (Thank you, Alessandro, for being so patient with all of my annoying and probably hard questions)

Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!

I have been using the SkyPilot app for a few months now and it is very user-friendly. I also like that I can customize the emails a bit. Overall I think it’s a great app for offering digital content with your products on your store. Hopefully they will add more features in the future but it suits our needs perfectly at this time.

I needed a fast app that would let me move forward quickly to restore a site I had taken a sabbatical from and upon return, the digital file product links were all stripped. SkyPilot IS IT. I was able to upload all my files and spend time with many products in restoring them for my customers and on the first day, my customers returned to shop. That's how well this APP works! Customer Service is excellent and always ready to help. Thank you SkyPilot!

Great support, Alessandro! Using it for our bundle for physical product + online video streaming as a product set to offer greater value for our customers on the product.

Very easy to use and integrate app. I love it! And the customer service is very helpful. Thank you, Alessandro, you are doing an amazing job!

A wonderful app long over due for shopify! Andrew truly knocked it out of the park with this and is exactly what I spent months and months looking for a way to do, until this came up! Not only that Andrew was awesome enough to get on the phone and help direct me through some things and special request I had. Incredible customer service and fantastic product. Actually launching our streaming video store now! :-)

I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.

I can not say enough GOOD about this app! I was having an issue and went to the chat section, within mins the tech explained exactly what I needed to do in order to free up more space! Fixed the issue immediately I recommend this for anyone who uses digital downloads.. 100% satisfied Linda

Fast and easy - we sell on line tutorials and this allows our customers to manage this 100% themselves. It has worked perfectly.

I used SkyPilot to allow me to manage and distribute the MP3's and other downloadable materials on the Live Hymnal store. The App was really quick and easy to install and even quicker and easier to use. Initial help and advice from the developer was prompt. I can highly recommend this App. [The Little Pixel Co - Store Developer]

I create and sell digital machine embroidery designs and cut files, so I need a good download app. I switched to Sky Pilot, on the recommendation of a friend who also uses SP on her site, after my website 'exploded' (in a bad way) while using another company's app. Not only was I able to fix the download issues on my site, but I was able to load over 2000 previous purchases back into my customer's accounts! the UI is super simple to navigate, and tech support is amazing! I should have started off with Sky Pilot 3 years ago, I could have saved myself a ton of hassle over this past weekend. If you sell ANY sort of digital files, you NEED Sky Pilot.

I use this app for managing and storing digital downloads. The new update is great. It now even allows you to find orphaned products that have no files attached to them. No more embarrassing messages to or from customers about not being able to access files that you "swore" you uploaded. Since we all make mistakes this feature alone is a life saver. The integration into shopify is also amazing. Thank You Sky Pilot Team!

I could have sworn I had written this already, so I'm doing it now. Sky Pilot is by far the most important tool in our kit. We deliver 1000's of digital products each month, and we'd have a heck of a time doing it without Sky Pilot. It is so simple to create the product and add the attachments. We use this product all the time to do pre-sales. Adding attachments to a product after a sale give all the customers who purchased access to those videos, not just the ones who order after a change. Integration is tight with our store and they're support is fantastic. They've been able to help us with our issues, even pointing us in the right direction with other apps that were conflicting with theirs. If you sell digital products, this is the way to go. Update: They've recently implemented a new administrative backend which has made the system much easier to work with in all cases.

I absolutely love Sky Pilot for my digital file delivery to my customers. The improvements that Sky Pilot has made since I started using it have made my tasks of uploading files so much easier. My customers also love how they can now search their digital library. Thank you Sky Pilot for listening to our requests!!

I sell digital content, designs to load onto electronic sewing machines. My customers have been asking if they can download designs they purchased previously. I installed Sky Pilot for this purpose. It is SO easy to use and it does exactly what I want it to DO. In addition, the support group has been so incredibly responsive. (I didn't need much support, the app is so easy to use, but when I did need it... the support was perfect.) I was so happy to find that in addition to my original goal with Sky Pilot, I found that I could use the Sky Pilot Video Integration to make my tutorials easily available to customers. What a score. This is absolutely the best app I have used with Shopify. Thank you to everyone at Sky Pilot.

Such a great app, easy to setup and use, and the customer service is amazing. Super helpful and prompt. I wouldn't use anything else for my digi shoppe.

Sky Pilot allows me to sell downloadable files with total ease. I was most impressed with the developer's interest in supporting his clients. He went so far above and beyond to help me with my site. Impressive service! Impressive product! Highly recommend it!

It's exactly what we were looking for! Namely, hosting digital products with a simple way for users to access their digital purchase history so that they never have to worry about misplacing their files. I like the degree to which the app is customizable as well. Works great out of the box, but I always like to tweak and I'm not afraid to play with code, and I love apps that let me do that.

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