Gift Wrap ‑ Upsell Gift Wrap App Reviews

I really like how much support and effort they gave me. They took my requests and tried to accomodate me quickly. Give them a try. It's a great product.

Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.

This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.

Excellent app for send a gift solution and customer service is extraordinary and with very fast responses

Amazing instant help with the on-screen pop up chat. They went above and beyond to make the adjustment perfect for my store. So happy and definitely recommend!

We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!

I haven't actually used the app yet but have just had the most outstanding help from Rob in setting it up on the website and am looking forward to seeing it in action

We have a lot of customers who want to add a gift message or gift wrap and we aren't able to do that within Shopify. This app has been the perfect solution and exactly what we needed. We needed some help with set up and support has been prompt and friendly. Highly recommend!

had a few issues and they took a while to respond but then soon did and fixed the issue we had with them

Really useful app with creating a luxury add on packaging service. I had some issues with placing where we wanted it on our cart page, the customer service was brillant. They fixed the problem on the same day in less than an hour!

This app does not work well. It disabled our shopping cart, and we were losing any transaction that had multiple items. After deleting the app, code was still left on the shopping cart (above the "continue shopping" button). Both Shopify Support and I have reached out to the developers to no avail. Our theme needed some manual installation due to the modal cart setting enabled. Support were right on it and installed it for us. Highly recommended.

Very nice app quick and easy to use, works well for customers for sending gifts. I did not need any support was able to download and use right away

Support helped us customize the app display so it matched our theme. The app works great and allows our customers to leave a gift message with their order. Exactly what we needed.

This app is simple to setup and offers exactly what we need by allowing customers to inform us to send their orders as a gift. Highly recommended!

I wanted to be able to let my customers send cards and gifts directly to their friends and include a gift message. This app does exactly that and it couldn't have been easier to set up. Really straightforward. I wanted to make a small tweak to it and couldn't figure it out for myself so got in touch and it was sorted out super quick! Couldn't recommend the customer service more :) Thanks so much :)

Great App for adding gift message to your order! Customer service has been perfect! Highly recommend.

We used this app to add a gift option to our website. We got some help from the customer service when we had some issues and it worked well but I wish it could be a chat function, to faster get the problem fixed.

Does what we need. Simple, effective and easy to use. The popup displays well on all devices. What more can I say.

Great app and great support. They helped us with the installation and we were glad to find that it works well Ajax carts with cart drawers .

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