Refive: Customer Engagement App Reviews

refive offers a smart, digital, contactless and sustainable solution for issuing receipts from your Shopify POS. Engage and retain customers with easy-to-use tools to reward customers for their loyalty and stay in touch with them between visits.

Here's how refive helps your business:

Issue legally compliant, branded digital receipts from your Shopify POS. Your customers only need to scan a QR code to access their receipt and start engaging with your offers.

Develop rich customer profiles based on transaction and behavioural insights that help you understand each customer within the context of your business, going deeper than socio-demographics. Use these powerful insights to personalise communications and offers, consequently boosting conversions and improving customer satisfaction and loyalty.

Collect feedback from customers on their shopping experience or product satisfaction, then have the option to follow up on negative feedback in order to learn and improve.

Convert happy customers into positive online reviews on Google, TripAdvisor and more and get right on top of the search results!

Easily setup personalised upsell, cross-sell or discount offers for your customers and we'll delight them by showing the right offer at the right time!

Embed a loyalty program on the digital receipt to easily reward your loyal customers and keep them coming back for more. Make it possible for customers to enroll with just one click and their email address, then automatically track their progress with every transaction.

refive incorporates data collection into the checkout by enabling customers to join the email newsletter with just one click. Build incentives into the opt-in and grow your contact lists with each in-store purchase.

Send out email marketing campaigns to customers who have opted in via the digital receipt directly from the refive platform, improving customer retention and growing sales with personalized offers - no other tools needed!

Automated email campaigns can deliver the right message at the right time - for even better conversions from offers and more efficient communication.

refive combines purchase data from the POS with the customer profile, thus helping you understand store performance as a whole and also in the context of customer segments and individual shoppers.