Recapture Abandoned Carts App Reviews

Since using Recapture, we have seen a huge increase in recovered revenue from abandoned carts and have created some impressive Winback and Broadcast Email Campaigns. You get everything you need with tools that are user-friendly and great insights with a host of reports and analytics. Dave and team are extremely helpful and quick to provide assistance wherever needed!

Excellent app with even more excellent customer support. Dave and team are always available and highly responsive for any questions that come up!

Very profitable app. It is easy to set everything up. I like drag and drop campaigns builder and analytics. Very recommended

Very powerful app. Easy to use, has lots of features to collect extra revenue. We achieve cca 30+ ROI per month, which is amazing results. It is a no-brainer. Very recommended.

Great app, inboxes all my abandon carts and seeing an uptick in revenue vs our old abandon system. What really impressed me was how fast the Recapture team was able to assist in figuring out a nuanced technical issue. And they did it really fast. Great team, Great product A++

This is the best app for abandoned so far. We tested many of them, but no one achieved such great results. Customer support is fantastic, which is another plus—highly recommended.

L'app più completa. Assolutamente essenziale. Buona gestione delle mail e anche della richiesta review. Complimenti

We have been using this app for about a year and a half. We generated hundreds of thousands of EUR. That is an extra revenue from the "lost" orders. Great customer support from Dave. Very recommended!

Amazing app! Simple to use and very effective. You can create several different campaigns at the different timestamps. ROI up to 30x. Crazy!

estou gostando muito desse app, achei incrível conseguir acompanhar em tempo real os carrinhos abandonados, mesmo aqueles que não possuem dados do cliente... o suporte também é excelente!

Easily a 5 star App. Super easy to install (I'm not tech inclined) and the customer service is next level. I mean NEXT level.

Great app and great customer service. Works exactly for what we needed. I did have a few questions during the installation and the support was quick and very detailed.

After I reviewed recent orders the app is stating he was assisted, I found out that only 2/8 orders have been really assisted by it. This is because the way the app is marking the orders as 'assisted'. You must be very careful while setting up the app in order to avoid the attribution of an order coming from another app or campaign. From my initial experience, I found out that the app was marking as "assisted" all the orders where an email that the app sent to was used when purchasing. Changing the attribution window of Abandoned Carts from Settings should solve the issue but you cannot manually do this for Winbacks. In my case, 50% of the recaptured revenue was from Winbacks. But looking at those, I found emails sent 1-2 months ago and orders done only 2-3 days ago. So the app marked as 'assisted' some orders for which it sent mails months ago but in reality these were only my usual returning customers and were not buying because of the Recapture campaign. Watch careful the orders the app is marking as "assisted" and report any that you feel it's not really coming from it, especially when you have multiple retargeting campaigns going on, like Google or Facebook ads.

We have used Shopify`s default abandoned cart emails, but we did not have any success there. Then we found this app and It was a game-changer. We could recapture 22% of lost revenue, which is a high revenue share. Very recommended!

We have been on Shopify for over 5 years and have had tons of apps. I have never experienced such an easy app to use with customer service that is off the charts. We have spent THOUSANDS of dollars on agencies and other email platforms (including Klayvio and Mailchimp), and ALWAYS come back to Recapture! I would HIGHLY recommend this app. From the moment I loaded it, Dave has been in touch with me with tips and guidance to make sure I was set up for success. The app is SUPER easy to use from interrogation to design! If I could give it 10 stars I would!

This app is worth every penny! It is helpful in many way, fully customisable and works seamlessly with my store. Dave is fantastic and patience, he really helped me to iron out all my teething problems quickly and efficently. Don't hesitate to download this app, as you will not regret it!

amazing app. always download it on all my stores. Dave is always happy to help out with anything. The app is very customizable!

i give 5 star because cant give more... 1st ive been using and encounter a problem of interpretation of how atribution is made in recapture, and Dave is very professional explaining how this works and even help to dont overcharge and explain in detail how things work in this type of email markting. also the app is very good itself doing the campaigns. defintly a app to consider! iam still using and hope using 4ever and lets recover those carts! all the best!

The app is wonderful, straight forward, and extremely easy to use and successful. So nice to be able to easily change cart emails as our promotions change. Plus, customer service could not be better! We needed help with some out of the box emails to send and Dave helped get everything set up and sent. Highly recommend this app to anyone!

Recapture Cart is one of the best's shopify plugin. Very easy to use and you can customize campain at 100% The support is already available and ready to help you I recommand this plugin at 100% Thanks so much !

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