Preorderly • Pre‑order PRO App Reviews

UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.

The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.

It will help my pre-order sales! and let customers know when the estimated delivery time! and the customer support was amazing. I had a few issues and they were able to help me timely without interfering with the operations. Highly recommended!

This app was very easy to set up and worked straight off. I asked for some help to change the button colour and font colour and Ajani was very quick to respond and make the changes for me. I'm looking forward to seeing how this app helps bring in more sales

The worst app. Do not waste your time and money even. The app caused such a mess in both our stores ( we used it for 2 of our stores). It randomly put our items for pre-order. The support did not provide any reasonable explanations or solutions. Sometimes they just responded "That is very strange" to our extensive emails stating that the app is not doing its only job correctly. We requested a refund several times but did not receive it. Extremely disappointed.

Of great benefit to my business. I had great and efficient service from support - Looking forward to a great relationship!

Absoultley love the app !. Its easy to install and its not complicated to use. Amazing customer service. I reccommend !!!.

The team went above and beyond. They were amazing with doing custom icons for the in-stock and preorder buttons we wanted to create for a client. We did a custom in-store button that had a picture of her store and pre-order button that had an image of her shopping bag. All branded. The client was in shock! We are forever grateful and LOVE this app so much! The team was so attentive and always so quick to respond, test, and fix bugs. WE ARE SO HAPPY!

Very easy setup for pre-order items. And I have a very large catalog 1000+ skus. Support is also super attentive and helpful.

This application has all the functionality that I want. Occasionally there is a lengthy delay between updates. At times some products don't work but the support is excellent for fixing these issues fast.

We use this for all our shops, because we have several pre-order items. I had an issue, but got great support within no time. Thank you for a great app!

This app is great when it works. Unfortunately most of the time it only pulls through the first few products from my store and does not allow me to select any others. I have installed and reinstalled in many times, such a shame :(

It was a great help, I got closer to the style that suits me! Thank you very much. It's a pain to not support Japanese.

Great support from Ajani, took just a few minutes on chat for Ajani to fix an issue I was having. Used app for years, stable and works well. Looks great too. ⭐️⭐️⭐️⭐️⭐️

excellent app for pre-order when i was out of stock and great customer service very helpful very fast

Virkelig god app til at sikre et godt kundeflow, på trods af varen er udsolgt i en kort periode. Fik rigtig god support er deres medarbejder Ajani, som fik guidet mig til opsætningen, som jeg havde problemer med, selvom jeg bagefter fandt ud af, at det var fordi jeg ikke selv var grundig til at følge deres manual.

Helpful staff. Had little glitsch with app but all sorted. Over all very happy : ) Thank you xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

So, this APP is SUPER EASY to use, customer friendly, super CHEAP ( I've tried apps that charge more than double for a service that is not at this level) and I am amazed. In other apps you have to click on every single item to add the pre-order button, and this one allows you to set to default settings and apply to all products who's inventory is below "X" - X being the number you decide or default to zero. It also allows you to simply customize it based on your needs, and it literally took me 5 minutes and it was all set up and running, and really professional- looking. I definitely recommend it , and I give it a 5+..!

The app works okay. It probably could work better and have better interface, but it does what it supposed to do. Recently we experienced issue with the app and unfortunately realised how unprofessional developer's support is and slow to resolve a critical for business issues. Support was so unprofessional that we will be looking to replace the app.

Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!

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