Parcelous Order Tracking App Reviews

APP CATEGORY
SCORE
4.9
TOTAL RATINGS
55

Parcelous Order Tracking App Description & Overview

Parcelous is an all-in-one order tracking solution for your store. A lot of Shopify beginners ask: "How to track my order in Shopify?". The answer is here! Our order tracking app will drastically reduce the time and resources you spend on customer support since the most asked questions from customers are about their order's location. Also, your customers will have a great experience being able to track their orders directly at your store.

How to set it up?

After installation, the app automatically creates a branded order tracking page at your store. Just add a link to this page somewhere visible to your customers, like the top or bottom menu. Detailed instruction is available at the dashboard after installation.

How does it work?

Your customers may track orders either by Order Number + E-mail/Phone or Tracking Number itself. If your store has such an order, the app performs real-time package tracking and shows the information about their order movements directly at your store. The tracking page is fully customizable. You may translate/customize every line of text in the app, including tracking statuses (except tracking info itself), add custom text, HTML and CSS, and so on.

How to fulfill orders to work with this app?

Just do it the usual way, no need to do anything special. When selecting a carrier, choose Other, and the app will automatically detect the carrier by the tracking number. We support more than 700 shipping companies worldwide, including USPS, FedEx, UPS, DHL, China Post, China EMS (ePacket), Royal Mail, Hermes, and many many more.

Free plan available

If you choose the Free Plan, your customers may track up to 100 tracking numbers each month. So it's a free tracking app for Shopify for low-order-volume stores. Isn't it great?

Detailed and transparent usage statistics

You will see which orders have been looked up, how many times, and what was the last status. Such detailed statistics will be a lot of help for keeping track of any problems with shipments.

Perfect for dropshipping

Our order lookup app supports more than 700 carriers worldwide, including every significant Chinese shipment company, such as ePacket (China EMS), AliExpress Standart Shipping, Cainiao, Yanwen, 4PX, WishPost, etc. And we are also preparing some cool features, especially for dropshippers right now, so stay tuned!

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App Name Parcelous Order Tracking
App Category Store Management
Published
App Price Free plan available. Additional charges may apply.
Support E-Mail support@packages24.helpscoutapp.com
App Website

Parcelous Order Tracking Features

Track orders at embedded page with 200+ carriers supported.

Embedded Tracking Page

Let your customers track their orders at your own fully customizable branded tracking page and reduce customer support strain.

One-Step Set-Up

The tracking page is created automatically after installation. Just add the link to your menu (detailed instruction is in the dashboard).

ePacket/AliExpress Support

As well as 700+ more carriers worldwide with carrier autodetection. You can also hide the Chinese origin. Must-have for dropshipping stores.

Parcelous Order Tracking Comments & User Reviews 2024

(Australia)

Really easy and simple to setup :) Also nice to be able to have a free version and upgrade later when business sales increase

(United States)

I am new to this and have bee pleasantly suprised at how efficient the tracking is. So far so good!!!

(United States)

This app is very helpful, to offer a customer self-service option. Giving customers a convenient way to search their order shipping status, makes the office work less time-consuming. As a small business owner, I appreciate this app.

(India)

Highly recommend. This app is easy to use and works well. Customers can check their order status within the website. Really happy with it thank you.

(Canada)

Very easy to use and easy to install. Helps reduce the number of emails from customers when orders are on backorder due to the winter holidays.

(Spain)

I love this app. Been using it for a long time. My customers are happy with it and I've never had any problem. It has exactly what I need to provide my customers with a good tracking page. Thank you guys

(Germany)

I am very happy with the app itself. There was a problem with the tracking after 2 months of use, but it was fixed within a day after a request to customer support. Helpful customer support and good app!

(United States)

I use this app so my customers can check their order status on my website. Beautiful design even in the free version. Integrate seamlessly with my theme. Hi highly recommend it

(Panama)

testing the app. I just dont recall using this app I was using another app I look fot new one and your popo. just dont remeber u8sing

(Brazil)

Muito bom, existe uma grande lista de transportadoras suportadas. Um dos poucos que rastreia todos os meus fornecedores!

(South Africa)

I've been using this app successfully for over 6 months on my other store-abaolutely amazing, it has reduced customer email queries by 70%. This new store of mine uses a unique shipping company and packages 24 incorporated it successfully for us which I rate as the most professional customer service I have ever experienced. Thamk you guys!

(South Africa)

Great customer service. Willing to assist quickly getting your courier provider on the app so you can start tracking.

(United States)

este é o segundo app de rastreio que eu uso, o primeiro, mesmo eu recebendo o código de rastreio, no reconhecia nem um código mas agora com este packages24 eu consigo rastrear meus pedido facilmente.

(Canada)

This application is amazing! They are adaptable to any kind of business. Their carrier list is very large and their application is very easy to use.

(Canada)

Very good app, very fast customer service and they are attentive to our needs, recommend........................................................................................................................................

(United States)

So far I haven't had a single order but I love the fact that this allows you 100 free orders per month, and best of all, I was just thinking what customers would say if they seen where some items are shipped from. This has a feature which you can keep the names of shipping countries hidden. All in the free plan. I looked at the pricing and when the time comes, I will have no problem upgrading!

(United States)

So far so good. The app is working very well and the tracking is superior to the other tracking apps out there.

(United States)

Easy to set up and use. I've had great results so far, it works, but isn't the fastest. I highly recommend you add this to your list of go-to store apps.

(Canada)

Lots of options and it is user-friendly as compared to another app I tried before. You can customize your tracking page etc.

(Iraq)

Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

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