My Easy Monogram App Reviews

This app has been great! It is simple, intuitive to use, and integrates seamlessly through a third party to link my Shopify and Etsy stores. The app is backed up with an incredible support team. They are always quick to respond and happy to help. Non-technical help and ideas can always be found through their facebook group. I cant say enough good things about them. A 5 start team, App, and products that are second to none!

A really unique company to do business with. Brad and others are really helpful and hard-working people. The products are super unique and high quality too. They launch new products rapidly and listen to our requests. MEM is a golden opportunity. I hope they succeed and expand their business worldwide. That'll be awesome! Guys, I 100% recommend adding them to your store. Keep up the good work you guys :)

I absolutely hate leaving negative reviews, But this is warranted. I installed the app a few weeks ago and followed everything as instructed, Had an issue with items rendering, Contacted support for help, Was told by Brad a few times he would have the dev team look into it, Had to constantly reach out every few days and still nothing was done, Now if this is how they treat a seller how are they going to handle an issue with a customer.... removed products and app and will find another, Sorry guys, But you really need to improve , It's a shame too, you're products seemed very nice

**UPDATE: after reading the owners response I stand by my review. I never harassed anybody, used any fowel language or was disrespectful. I am a very apologetic person so I apologized if I came off rude for asking where my order was twice after my messages went opened and I responded. That was my first problem with this store. Then upon receiving the item I find that it isn’t even what was ordered it is 18 gauge instead of 16. After sending numerous messages for a day I finally got through to someone after sending a message on Facebook. I was not “kicked off” I uninstalled the app because I will not be using this company any further after this unpleasant experience. Extremely rude customer service, I ordered their 16 gauge signs and received 18 gauge. When contacting them I was told it was a supply issue. But was still expected to pay for 16 gauge. When I finally got ahold of someone after being ignored I was pretty much told ”oh well it’s a supply issue”, no resolution was given to fix the problem. Both times I have had to deal with customer service it is really long wait and they end up being extremely rude. Be careful and order samples before using this company.

I installed the app and had a problem with the custom fields. They took over my store and solved this major problem within 24 hours!

Excellent app with a solid product catalog. Customer service and tech support have been wonderful, too.

Love working with this company! They provide a great product that customers love and have a nice platform that is easy to use.

Great selection of customized home decor! Brad, Tance & Charlie have been great to work with and have personally assisted with working through some growing pains.

My customer ordered May 14th. It is still unfulfilled. And there has been no response in asking them to cancel the order and refund the money. Multiple messages trying to make this work, were not answered. Total fail.

Half the orders were late. Their customer service is horrible. Great idea , Horrible Execution. I connected Ebay to my shopify and I had added some of their products. the first order their was a connection problem and we worked through it. Several other orders came in and they went through fine other than some being late. On one of my recent orders it showed up on Shopify but not on my My Easy Monogram so I messaged them and ask if they could put the order in the que to get produced while we figure this out. they get back to me 7 days later with "We do not support Ebay" no work around , No" lets get this out but in the future" Nothing. REPLY TO THEIR AUGUST 16th RESPONSE : As you can see Ebay is not the issue I complained about, it was their customer service and taking a week to respond, Yes the issue started with Ebay but the problem is how they dealt with it. they just dont get it. Re Ebay: It is offered on the shopify app along with other sales platforms so it is supposed to work. If your app does not work with other apps that connect to Shopify Maybe consider a disclaimer as I suggested to you in the messages that you dont respond too.

I have been using this app since it started, and I have been very pleased with the product & support

Highly under-rated app. Excellent selection of products, FREE, easy to use, and no technical problems.

Wouderful service .. ready to help and fixed my issue in a matter of minutes. They have great products .. Thank you MEM

The app is so easy to use, lots of variety of production selections, profit margin is great. The support is the best! I had some issue of my theme that wasn't able to have the app work then the team jumped in and fixed it within half an hour. Shipping of their product is super quick. Our customers are very happy!!!! Highly recommended

The My Easy Monogram App is easy to use, and comes with detailed instructions on how to set up and use the app. Outstanding customer service from My Easy Monogram. Always a quick reply to emails. Quality products and great support.

Bad & inconsistent support! Running a business and making sure projects are completed on time is super important. MEM doesn't make it easy when they reply back once in a while, or completely ghost me, MULTIPLE TIMES. I simply wanted to know how my custom design was going, no response after multiple follow-ups. Nada.

Awesome app and amazing products. Easy to use and the customer support is top notch. Love this company!

Support has gone way beyond expected, What nice way to give a first impression Keep Overdelivering ⭐️⭐️⭐️⭐️

They have been very responsive to all of my questions, and even helped with coding so the products would look like I wanted in my store. They are consistently adding new inventory to appeal to more customers. And they've proven to be a great asset to my business.

Excellent app backed by quality products and support from the supplier. Awesome to work with and would recommend to anyone in print-on-demand/ecom space.

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!