Multi Lingo App Reviews

Before you read this review, understand that I never want to leave a bad review to anyone. And as a small business, we're EXTREMELY busy. But I took time to write this and hope it would be helpful to someone. I have been using this app for about 2 years. The reason I chose it was, it was the only app at that moment which let users manually translate. Because of this, my colleague (who was in charge of building the website before me) and I had to tolerate this HORRIBLE customer service. We've been trying hundreds of apps, both paid and free ones, but for customer support, I would say this is THE WORST ever! He always responded very fast, extremely fast, but very rude and always in the mood like "I don't want to help you, I just want to finish this ticket soon". He always made my colleague and me feel uncomfortable when talking with him. He's not willing to help, and sometimes asking why he has to do that. There was one time we got troubles with the app, but he said he was not able to replicate the issue on his end. That sounds weird to us because the fact that the issue is still occuring on our website, so we asked him if he can show us a video showing that he didn't see the issue, but he ignored that request. That was just an example. Honestly, I've been talking with about a hundred of apps so far, even the FREE apps, they offer MUCH BETTER support than this one! One more weird thing about this app. Everytime we got issues with the app and asked for support, if he cannot resolve it, he would say "you don't need to use my app". So rude and unprofessional, right? NOW I'M HAPPY THAT I DON'T NEED TO USE THIS APP ANYMORE! I think he'll try to say something to give offense to this negative review (reading his reply on other negative reviews and you'll understand how it would) . --> If you are looking for an app that lets you manually translate, go for Translation Lab or the app of Hextom (I forgot the name). They're new but growing very fast, because they're both great, and excellent customer services. (And they're Free, too) . Hope this helps!

If the basic language was set in English and the access area was in Korea, I would like to set the initial language in Korean, what should I do? The language was provided in Korean and English, and the basic language was set in English. However, when I access from outside Korea, I want to mark it in English, and when I access from Korea, I want to set it up in Korean. Is there a way to do it?

Excellent application. I tried several and it's the best one. Super fast support by Thorsten. I highly recommend it. See it live at tresk.com.

Very nice and effective multi language app, support is great and fast. The features in this app are everything you need to do a multi lingual website. everything keyword and text, visuals banners can be changed. the price for the value given is great as well.

A great Apps .very easy to manage

In my eyes perfect service! I had several problems that could get fixed always within 1-2 days. Even on sunday I got help from the customer service. At the begin you need to get used to the menu of the App. But after I got myself into it, everything makes sense and it does a perfect job. I could not be happier.

Very intuitive and easy to understand app. The IT support responds quickly and always solves any problem. Thanks Thorsten.

Right after the new installation of the new theme with Online Store 2.0 abilities, not all texts were shown in the translation program. As there are still some bugs in the online store 2.0 I guess that was the reason for that. However, the developer helped me out within less than an hour and now everything works perfectly like it did before. Highly recommended.

Works like charm and saved me a lot of time. When I encountered a problem Thorsten found what what wrong en solved quickly. Definitely recommending this awesome app and the service provided!!

We have been using this app for a few months now and we highly recommend it! Thorsten has been really quick to help resolve issues with much professionalism and efficiency. The app is easy to use and can translate an unlimited amount of pages and products. Without a doubt, one of the best translation apps out there!

Amazing customer service, any issues are resolved very quickly and efficient. Overall very happy with this app!

App works very well - easy to connect and use. The customer service is staggering - had numerous questions and they helped out within hours ! Can only recommend ! High Five Josef

The auto-translate function isn't great, our navigation menu broke when we installed the app, but the support team was amazing and fixed everything within a day, free of charge, no questions asked. They answered quickly and worked efficiently, we would recommend this app solely based on the support we got. Thank you Thorsten for your amazing help!

We use this App for Hebrew {RTL} and English. for huge site.the multi lingo app deliver perfect solution !!! we had some code modifications and some theme issues because of RTL language. and also some apps adaptations we got it solved in a day by the support team. Totally satisfied with this app - the most price to value you can get for multi lingual App.

Great app that has worked well for our site. The support has been superb where Thorsten has been more than helpful resolving everything promptly and successful. I also liked the manual provided with the app explaining all the tools. Recommended!

Multi Lingo is easy to set up and works fine. You get a great customer support and developer is very helpful to solve issue (even the error was caused by me). I absolutely recommend to use this App.

One of the best translator app. We have been using this app from last 2 years and now have installed this in our second website. Super customer service and super price too. @Developer - doesn't mean that you increase the price ;) Thanks Thorsten for quick replies.

I highly recommend Multi Lingo to all of you. They are awesome, professional, patient to users!!!!!!

Absolutely recommended app. Friendly usage and the best support ever seen. I had a problem for customization variants and they fixed in hours. If you are looking for a multi-language shop, this is your app for sure!!! Thanks guys for giving this option!!!

Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch

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