Cosmient Meta Beings App Reviews

Imagine your Shopify store products coming to life in the form of a helpful chatbot that uniquely represents each product so that your customers can converse directly with the product online, while receiving an in-store assistive experience.

Similar to an in-store sales rep, Meta Beings have expertise about a single product and actually present themselves as the product itself and express a unique personality e.g:

• Meta Being: “Hi, I’m a bottle of red wine, how may I help you today?”
• Customer: “Please can you tell me about the vineyard where you were made?”

And from there, they help to guide your customer through their decision to purchase by answering all the questions the customer has about the product while building a rapport with them.

Just like a human, they can also indulge in small talk about topics that are not related to them such as the weather, their favorite wine or how the universe was formed.

Unlike traditional chatbots, Meta Beings are automatically generated so you won’t need to pre script or program their functionality. You simply select which product you want to turn into a Meta Being and from that moment, a 'Talk To Me' button appears next to it.

You can use your existing marketing channels to encourage customers to visit your store for a novel and engaging experience like they've never experienced before.

Meta Beings are designed to collect customer intelligence over time which will be fed back to you periodically in the form of a report which helps you to gain:

It's easy to intelligently assess what customers think about your brand and product by analysing the various data points already available on your store. However, engagement with your products through the art of direct conversation enables you to learn new things about your customers desires, through conversational patterns.

Over time, you'll be able to identify new revenue streams by learning what you didn't know before, as conversational patterns emerge. For example, questions that are always asked because the information isn't supplied by default in your product descriptions or, certain features of your product that customers desire, but it does not have.

All shops put themselves under pressure to increase their performance and Meta Beings can supplement your existing performance data with conversational insights that put your performance data into a new perspective, from which your stores performance can grow.