Shipway ‑ 5‑in‑1 Shipping App App Reviews

Helps streamline our Return process and has excellent support. Should not look at any other apps. Thank You.

This is very good one stop logistic automation. Kajal form support team is great. Currently I am using this app form my 2 store. Really love it.

We are Using Shipway for the last 1 month, Nice experience. The team is very supportive and provides quick solutions.

Great app. It was recommended by Kajal Yadav, and she is in touch with our company, Kajal has been very helpful and consistently helping us to achieve our goals with shipway. Great work team.

It has been over a month since I am using this app for my order processing and returns and I can already see the difference in the quality of work! The app is great in terms of automations and suits most of my needs. They constantly have new developments and their softwares are up to date. The app has helped reduce manual work tremendously and has improved efficiency. I have been in constant touch with Kajal, Laxmi and the entire team who have been of great help and support right from on boarding till today. Highly satisfied with their services!

I have just started to use Shipway automation, erstwhile Ezyslips and must say that I am really excited to be onboard! It kind of covers almost everything an ecommerce merchant (like us) would require to run our business more efficiently! From order processing, to return and exchange module, to notifications, they seem to have covered a lot of ground. A special note of thanks to their wonderful team, Mohit/Kajal for hand-holding me through the entire onboarding process and also for getting us excited about the journey with them! Looking forward to interacting with my account manager, Ankit! Would definitely recommend their service. Thank You!

Great Application for shipping solutions, the service is smooth and straightforward. Great customer support from beginning to end of the process. I would surely recommend others to use this application.

Great service with good customer support, any eCommerce platform doesn't ask more than this and Shipway is very adequate to fulfill them both. Happy till date to use their services and customer support is also very helpful to resolve escalations

It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all

I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.

I am using this app since 2018. App is very good with interesting features, The best part of this app which I like the most is the automated return functionality, that helps me a lot to built customer's trust on my website, as they can see the easy return policies and can initiate a return order easily. Thanks team for your amazing support!!

Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.

Fortunately, I found this app on Shopify, and after start using the app, I found this so easy and simple. They truly understand our concerns and requirements and make the best possible way to provide a solution. Amazing app with an amazing Team!!

As a start up this is the best platform to use , easy to navigate & user friendly interface , support team is just a call away and provide resolution within a TAT of 24-48 hrs. Big thumps up for this app.

Very useful and helpful for our growing business. We started using them only for order processing and now have expanded to use their return and SMS notification services. The team has been attentive to our needs and when things go wrong, they are quick to step in and address.

We use this App and find it very useful and as per it's name the automation is there in every step and integration. Very easy to use and all the plugins / integrations are readily available. The support team is giving us 24*7 support from the day one.

Started using the shipway since 1 month back and this app makes my work so easy , aligned & quick . Support team just provide a resolution on call & ready to help whenever required , Shipway is doing great work .Big thumps up for this app

Very GOOD customer service. It took me only few mins to setup my whole panel, Team is their to help me out in whole integration process and processing the shipment of that day. A lovely experience of using this app. I am also using this app for my return orders, I must say, COMPLETE PACKAGE for us to process the shipment.

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