Ez FAQ App Reviews

We replaced a competing Shopify app with EzFAQ because of the excellent support provided by Dean and his team (there were support issues and lack of response from the other guys). When we accidentally screwed up the code for the EzFAQ page on our site, Dean came to the rescue and fixed everything promptly and at no charge! EzFAQ is an excellent app and the development team have earned our trust and support. We are actively looking for other opportunities to work together and are glad to recommend both the product and the development team without any reservations!

Great app, works very well -- it is easy to use and to customize.

Customer Service is fantastic. I had a problem with my page and Ez FAQ had it fixed in a couple of hours on a Saturday! My FAQ page looks very professional thanks to the Support Staff of Ez FAQ. I would highly recommend this app for everyone.

They did a great job helping me integrate the FAQ to fit my theme's style. Everything looks great, and I'm ready to go! Thanks Ez FAQ!

I just installed this and I'm incredibly pleased with the product and the customer service. The FAQ is perfectly integrated into my theme (which is why I chose this app) and the service has been phenomenal. I asked for some small formatting changes and quickly got a response with instructions. Great app!

We are really really impresses by the Product, Customer Service and Commitment of EzFAQ. Support is very responsive, make sure to resolve your issues, keep you in loop and not afraid of accepting mistakes if any in product. They make sure to correct and update the product and let you know. Highly recommended product and we are a real Happy Customers.

The best customer service ever. I never got such a customer service, free of charge- not something that you also see here, when some apps charge you 20-30 USD for a little help. In this case, I got an immediate help, and a very helpful one, again, free of charge. Besides this fact, it is a great app. Just what I needed in order to present my store to my potential customer. This is indeed a totally-flexible app, a real must for me, once you take under consideration that the language of my website is Hebrew. Did I mention the awesome customer service? At first, I could not have written in Hebrew. The app simply did not acknowledge this language. After sending an email, wondering if there is a possibility to write the FAQ page in Hebrew- with a little hope indeed…I got an email in return (10 minutes or so later), according to which the app was just adjusted in order to suit my needs…! Simply unbelievable.

This app has helped BirdSupplies.com answer questions for customers and post testimonials in an attractive format. It is so easy to use. I installed it and configured several FAQ categories several months ago. Today,when I wanted to add a testimonials category, it was a snap to add. I highly recommend this app

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