Shop Protector App Reviews

We've been using this app for a few weeks now and it seems to be doing exactly what we need it to do. The support has also been quite responsive. It immediately eliminated spam account creation. We were seeing several per hour prior. It also allowed us to switch of Captcha for registration which was a less than ideal user experience.

Great app if your store is experiencing a lot of bots and spam. It has worked wonders for us and our site.

I am using Shop Protector + to protect my store against bots. In the two years we've been in business, we never had a problem with bots until a month ago. Suddenly, our shop started getting hit with multiple attacks. So far, SP+ has stopped this bot nonsense (yay!).

Dit werkt echt top! ik had eerst issues maar dit is perfect door Julis van de customer service opgelost waardoor alles nu goed werkt! super!

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

Je recevais des spams tous les jours, tout le temps ! Depuis que j'ai téléchargé cette application, terminé ! Merci !

J'utilise cette applications depuis plusieurs mois, je suis ravie de son efficacité. Le service après vente est également très professionnel. je recommande.

The service I received from Shop Protect is excellent. They are knowledgeable and give good customer service. They exercise patience while servicing you.

I cannot comment on the effectiveness yet since I just downloaded it, however the customer service is fantastic.

This is the ONLY app I found that stops the bots. A total no-brainer for the price and the support has been excellent. Bots were loading up my store and Klaviyo account and costing me money. This app saves me the trouble of manually deleting their spam accounts. A+

We had a spam bot attack where 9000 new fake customer accounts were created over a period of only a few days and these had to be checked and manually all deleted, nightmare! That's when we found the shopprotector app who kindly did the set up to protect all our vulnerable pages and we haven't had even one fake account created since. Small monthly fee to pay to avoid these sudden attacks so we'd highly recommend ShopProtector.

UPDATE: The app developer personally attacked me in an email even though one of their employees was very kind in wanting to help me fix the problem explaining the delay. But because of what the CEO said to me I will never pay for any of their services or recommend it to anyone. I'm the kind of person that will change my review if I get great service. But that email just told me I did the right thing in expressing my frustrations. Shopify you need to protect your store owners from companies that treat them like this! I stand by what I said below: This app killed my stores performance. When I tried to reach out to them for help I got no response. So I'm taking the stars I gave originally completely away. As a business owner going to school and raising my kids I do not have time to chase companies like this down only to get ignored. I'm moving on and seriously thinking about leaving Shopify altogether. I have nothing but headaches dealing with this platform.

Great App for securing any spam bots etc. The App was very easy to install and the customer service is on point! Can definitely recommend.

Had some technical issues but Mohamed was quick to respond to and quick to help solve . Super friendly and courteous. can't recommend their support team more.

This app has helped us prevent bot sign ups. In the rare case that I've needed support, they've been very responsive and helpful.

Thank you for solving the issues straight away. Your app has helped project us for more than a year.

Hands down - best app to protect your shop from bot spam. Affordable, easy to set up, and it works. But the best of all is the excellent support—best support of any app we have ever used. If you are running into any issues - they are available to you. And right away. Not like with most other apps in days. Whenever we had a problem, they not only responded within a few hours. They also solved the issue right away. KUDOS.

A spectacular customer service, in a few minutes my problem has been solved. An exquisite treatment and an app with which to protect your website from bots or fraudulent people, 100% recommended!

Installed app, still got lots bot accounts, then issues with theme appeared, deleted app but can see lots code left as always with apps that play around with theme, awaiting a reply from them to go in and remove all this code thats ruined my theme!!

Love this App it takes the headache out of getting ridiculous amounts of spam. Just upgraded my website and had some issues with shop protector, but Shop Protector went all out and did a full upgrade just to accommodate my website security. The support was there until my website was secure again. I have been with Shop Protector for quite a while and I have come to enjoy and rely on the security and peace of mind they offer.

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