Deposits & Split Payments‑Depo App Reviews

I have not received a support in 72 hours, no response and been having issues with the app with my theme. I will be uninstalling now, Thank you. Issue has been fixed, Thank You.

The only deposit app i was able to find in Shopify. Works great and does the job. Would definitely recommend

I make semi customized items. This app helps create a perfect solution for taking deposits before starting my work. I had one hiccup after installing the app where the customers were only able to add one item at a time to the cart. After reaching out to the developers they responded in under 5 minutes and had it fixed shortly thereafter. Excellent product and excellent support

Very convenient to use! I also have the Appointo app and both apps work wonders. Thank you Jasper for helping me

J'utilisais cette app pour gérer les dépôts pour des locations. J'ai détesté. Erreur par dessus erreur. Équipe incapable de m'aider et je dois encore prendre plusieurs heures pour corriger les erreurs. J'ai perdu plusieurs heures et doix payer un pro pour corriger les erreurs comptables. Ça me coûtera très cher au final.

Install this and your "Add to Cart" button will stop working everywhere except an individual product page. If you're using it on individual products instead of the whole cart, you will be redirected to the checkout page upon adding a product... go back to continue shopping and your cart will be empty. In both cases whether adding partial payments to an individual product or to the whole cart, you can forget about any kind of discount code. Good luck. Talked with support for this app and only certain discount types will work--fine, I'll workaround and use the types that are supported. Those do show up but ARE NOT APPLIED at checkout. Seems like maybe an okay-at-best app if you only want to use the base functionality and always expect to use this on the entire cart. Otherwise, unusable. One star from me until the developers are able to solve these problems. Uninstalling.

From the beginning, the Deposits and Split Payments-Depo app and the customer service provided to us by SidePanda has been fantastic. We started with a free plan - for which we were given assistance to set-up , which was excellent. As we progressed in developing our online store SidePanda have worked with us to develop a custom app that helps us collect our specific data sets from online orders and handle the unique needs of our doing business. SidePanda have been a wonderful surprise along the way in building our online store - I can't tell you how much pressure they have taken away from specific parts of the process that were causing great difficulty. They listened and understood what we needed, then provided us a perfect solution tailored to our needs, within a short space of time. Their communication and support is excellent as is their product - I can't fault these guys and have no hesitation in recommending them as absolute professionals.

The app duplicate orders every payment taken, to the point where your accounting is a nightmare and you don't understand what is paid and what is not. WHAT IS MORE SERIOUS, it affects your shopping cart. My customers were unable to checkout!!! The problem remained after removing the app. I was forced to install a backup of the theme which I had ( I always do a backup) . Do not recommend

This app does not work well. Once you install it, it will change your order's name sequence and mark previous draft orders as completed.

The Depo app works brilliantly and integrates with systems without slowing it down or causing issues. I highly recommend it.

This is such a great app to help our store, the support group, and the tech end are both such great help. They've been helping customize our countless requirements and even helped us upgrade our plan!!! Can't ask more! Best experience ever! No need to clarify our problems either, they just understand, awesome communication!!!

Im not sure about these 5 star reviews. Im not sure if they were purchased or what but this app does NOT work properly and if you are looking for around the clock support this is NOT the app. I want to save others the time of downloading this app and being frustrated and provide a REAL review. If you are trying to use this app for services and would like to have the ability to provide an option to take partial payments/Deposits, this is NOT the app. There is barely any support and being a business that provided services it is imperative to have a smooth flow website experience. What this app will do is make you choose either partial payment option or booking option it will NOT do both. Even downloaded the booking app thats made by the same developer and the apps do NOT communicate. So I had to go back and redesign my site because my customers were not able to properly book an appt on my site after completing the step by step directions from this app. What will happen is you will set everything up and when it comes to your customers booking, no matter what booking app you use, it will NOT allow you to select partial payment and select a time to book the service which literally defeats the purpose of this app. Hopefully I saved anybody time that provides services on their site.

Great app and great Customer Support! Its the only app that I found that works with our business model (Book online and pay remaining due at destination)

I use this app to take a upfront payment for a service in the future. This app works perfectly. At first the formatting was a little off, but the support team at Depo is extremely helpful and responsive. I use their Appointo app as well, and the two apps work together perfectly. I highly suggest this app, and working with the SidePanda team.

Pretty straight forward app to use especially if you're transitioning from manual orders to online orders. Personally, I saw a decline in my sales once I transitioned but this app helped my business tremendously. Now, my clients are able to make partial payments or deposits so its not one lump sum. Customer service was incredible. All my questions and issues were addressed and fixed. I am really impressed, I've been searching for an app like this. Definitely recommending!

The team from Depo was very helpful and patient. A great app to add to your store. Highly recommended :)

This app let you split the payment of an order/product in two parts, a first advanced payment (you can choose a %) and a second one when the order is ready for the delivery. We used it in a small b2b to create pre-orders and then charge the final amount when the delivery is ready. And all inside shopify without using an advanced external system of split payments. The support is great and they help us when we needed. Satisfy 100%

After trialling and testing every other partial payment and preorder app, this app was the only one which was able to meet my needs. The team of support were readily able to assist me and even custom edit some of their features to suite my particular needs. I definitely recommend!

I had some very specific bespoke requirements that I asked them to help with and they helped me with prompt responses and insightful suggestions. Would 100% recommend.

The app do what we expected. Also, We need to adapt it to our store and the team answer inmediatly! Totally recommended!

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