ClickPost Order Tracking App Reviews

SCORE
1
TOTAL RATINGS
2

ClickPost Order Tracking App Description & Overview

ClickPost, world's most loved tracking and shipping management software is now on Shopify! * Book a free demo by dropping a mail to sales@clickpost.in before purchasing *

1. Monitor shipments across carriers in single screen
  • View detailed tracking across all carriers in a single screen (if your carrier is not on ClickPost, we'll integrate them for Free!)
  • Filter shipments by dates, statuses, couriers, destination, exceptions and more
  • Analytics on delays, carrier performance, shipping NPS, & more
2. Keep customers engaged while they wait for their order
  • Send tracking notifications to customers through Email & SMS
  • Add universal tracking link to your store's header and 'My Order Section'
  • Enable language localisation
3. Branded Tracking Page
  • Do your customers visit carrier's tracking page? Enable your own branded tracking page with real-time updates coming from carriers at the backend
  • Plug in your logo, your brand colors, your offers, additional purchase recommendations, your social media links - Ensure that your customers become repeat buyers while they wait for their order
  • The tracking page would change automatically for each customer based on their orders
  • Enable language localisation on tracking page
4. World's most advanced Exceptions management platform
  • Manage shipping delays, stuck shipments, failed deliveries, undelivered shipments, etc. to minimise exceptions
  • A complete NDR management platform to reduce RTO by upto 50%
5. Returns Management
  • Front-end UI for customers to raise return request
  • Complete returns tracking

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App Name ClickPost Order Tracking
App Category Orders And Shipping
Published
App Price $500/month. Additional charges may apply.
Support E-Mail support@clickpost.in
App Website

ClickPost Order Tracking Features

World's #1 app for ecommerce post-purchase customer experience.

Email/SMS tracking updates

Reduce "where-is-my-order" calls by 80% and keep your customers engaged with your brand

Branded Tracking Page

Beautiful tracking pages with:

- Real-time tracking for your customers

- Marketing space with up-selling opportunities for you

Shipping exceptions management

Unique AI-driven product to manage shipping delays, stuck shipments, failed deliveries, undelivered shipments, etc. to minimise exceptions

ClickPost Order Tracking Comments & User Reviews 2024

(India)

Worthless app. They don't care about your money at all. Initially I wanted to use this app to see how it works. They said you have to pay minimum Rs.20,000 irrespective of your monthly order volume and $0.04 extra for every order if exceeds 5000 orders/month. Do u think people will pay that much if they aren't generating that much sales. Very poor customer service. Not recommended for small and medium businesses at all.

(India)

Clickpost Order Tracking is a waste of money. They charge you 45,000 INR as a minimum for 3 months + 10,000INR as One-time Development charges & their onboarding team will give you false information to make you onboard them. They promise you features which in reality do not exist, probably they didn't invest in educating their Sales Team well. It's been over 30 days since we paid for their development charges & they are still trying to identify a fix for their own software bugs. They have also made me buy 2 different subscriptions ( Approx 40,000 INR) from their available integration partners to enable basic functionalities like Click2Call & IVRS. Their tracking mechanism does not get updated on time and calling themselves World's #1 app for eCommerce post-purchase seems another grey-hat marketing gimmick. We have wasted a lot of time & money trusting this company. Our strong advice is to stay away from this. You might wonder, only 2 reviews (Both negative) including this one for World's #1 App, how shameful. Note: We are still waiting to get our refund, while they are taking their own sweet time to work on their problems.

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ClickPost Order Tracking App Tips, Tricks and Rules

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ClickPost Order Tracking Screenshots & Images

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