Checkout Comments App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
17

Checkout Comments App Description & Overview

Improve your product and marketing with buyer comments
  • Improve your products by understanding why visitors buy your products
  • Receive more organic traffic from searches that are based on user intent
  • Increase your conversion rate with positive micro-reviews next to 'Add to Cart'
How it works

Your customers will see an input field for comments next to each product after the purchase - so the text input cannot harm the conversion rate. The input field will be visible on the confirmation page on your store as well as in the confirmation email sent to your customers.

Understanding buyers = Business success
  • Find new product ideas and the USP of your current products
  • Create better marketing campaigns by understanding your customers
  • Perfect your product descriptions and store content for prospective customers
Sell more with enhanced product pages
  • Organic traffic increases because of additional user-generated content that is relevant and fresh
  • Conversion rate increases because social proof for buying is provided during the decision-making process of the potential customer
  • Checkout comments are generated right after purchase and are therefore provided faster than product reviews
Settings & Customization
  • Customize your checkout question asked after purchase
  • Disable auto-publish to manually curate checkout comments
  • Localize all text to fit your store’s language and tone
Happiness guaranteed
  • Free Shopify app: Checkout Comments is free of any charge to make sure that every merchant has the opportunity to gain customer insights to improve their business.
  • Lightning fast: The Checkout Comments widgets loads via Shopify metafields rather than via Javascript. This means your visitors will see the Checkout Comments right upon loading the page.
  • Support that cares: When you have a question or an issue, we are on it. Customer support via email is taken care of by the Judge.me team.

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App Name Checkout Comments
App Category Store Design
Published
App Price Price: Free
Support E-Mail support@judge.me
App Website

Checkout Comments Features

Get product feedback from your buyers right at checkout.

Understand buyer intent

Collect comments during checkout to understand why your customers purchase your products.

Analyze your checkout comments

Compare all checkout comments and improve your marketing, product and customer experience with the new insights.

Show comments as micro-reviews

Micro-reviews improve the conversion rate on your product pages and help you to get more traffic with fresh & relevant content (SEO).

Checkout Comments Comments & User Reviews 2024

(United States)

This is a fantastic app. In addition to showing social proof, it has been very helpful for me to know why people are making purchases. More purchases are gifts than I would have expected. Checkout Comments works seamlessly, and the customer support is top notch. I asked for help with getting it set up with my newly updated theme and it was done in minutes by Lam, a very nice and helpful customer support rep. I highly recommend this app.

(United States)

What a fun and great way to generate unique customer content that is both natural and informative for prospective shoppers. Great program and great customer service. My issue was addressed within and few short hours by Lam who took great care of me and knew exactly what to do to fix it. Recommended!

(United Kingdom)

Their customer support is amazing; I wasn't sure how to install some code, so I contacted them and they installed the code for me within 5 minutes. I also have the Judge.me app and they installed the code for this one as well within minutes of contacting them. A big thank you. The Original Tea Company

(Malaysia)

I needed to find a way for my customers to leave their request from personalisation in the easiest way possible, sending an email or DM via IG were other options but not ideal. I thought this app met this need. I had issues adding the code to my theme on my own, but Hamza were very quick to help me settle this. I'm very grateful for their promptness and looking forward to a better customer journey on my website :D

(Panama)

Excelente servicio al cliente de parte de Judge.me, Me ayudaron con la instalación de este app y el formato para que luzca bien en mi pagina web. Una app sencilla para recoger Opiniones sobre algun producto y demostrar confianza a futuros clientes! promoviniles.com

(Singapore)

Lam was very friendly and helpful with setting up and customising the look of the checkout comments

(Lithuania)

Very simple but useful app. It gives more social trust and more information about the product which can lead to conversions. I needed to contact the support tough to help me adjust the alignment and position of the widget in the product page, but the support was friendly and solved the issue. I recommend this app!

(Netherlands)

Very intuitive app! We are using on our website www.kratosz.com. Customer service is good and the app can also translated in languages other than English. Recommend!

(United Kingdom)

We have just installed this app and only time will tell if it encourages customers to leave comments at the checkout. Installation was straightforward and the Judge.me team was as usual very prompt and helpful in responding to queries. We find that on the desktop version of our website (Brooklyn theme), the question and comment box are clearly visible at checkout whereas on the mobile version of our site, the question and comment box are hidden by default (the customer needs to click a dropdown menu for them to be visible). This is not a major issue for us, but it may be for some users. Nevertheless, we like being able to provide our customers with another way to send us feedback and we’re grateful to Judge.me for this nifty little free app.

(Pakistan)

If u r looking to add an extra social proof, then this is a MUST app for you. Buyers leave comments on why they purchased the product at the comments appear on the product pages. Consider this an additional review. Their support is very good, fast and friendly. highly recommend

(Singapore)

Excellent support and fuss-free installation.

(United States)

Holly shit what an incredible app! Used generated content on steroids! Got 7 comments in one night, thanks a lot! Great support team!

(United States)

Great app, easy to use and install. Perfect to collect your customer's feedback and understand why they are buying your products. Outstanding support team, they always keep working on adding new features to their apps. Highly recommend it!

(Israel)

Good app, excellent technical support

(Hong Kong SAR)

The first time write a review. It's a cool app, when customers completed their order they have a chance to send a comment which would display on the product page, it is helpful to increase trust between seller and buyer. About the app support, it's definitely awesome, very prompt and professional!

(Canada)

Great app. It works exactly as described. It would be nice to have 1 comment box at checkout instead of 1 per item. https://www.kinkytoy.store/

(Canada)

kind of difficult to use but once u get the hang of it, was not bad at all. use it wisely

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