BorderGuru App Reviews

BorderGuru is a cross-border solution that takes care of calculating and guaranteeing landed cost at checkout, international shipping, logistics, customs clearance and compliance for your international sales.

We boost the international conversation rate by offering low shipping rates to customers in cross-border markets. We ensure a smooth delivery experience by working with the local eCommerce delivery companies in the relevant global eCommerce markets and file customs electronically (paper free), allowing a smooth customs clearance. We calculate and guarantee all customs and duties at checkout and pay them to customs at customs clearance.

How does it work?

Our technology calculates and guarantees all applicable taxes and duties for your customer, making all your international sales easy to process and fulfill. Grow your global business without the challenges of international tax & legal compliance, VAT registration, calculations, DDP options and hidden fees.

Not only does this maintain a better customer experience, but it also comes at a significantly lower cost than your typical US-based carriers. Your customers will receive their shipment like any other domestic delivery, with a local eCommerce delivery company and we will handle all shipments, logistics, filings and tracking for you. From your side, all you need to do is print our label and place it on the shipping box, just like a domestic delivery.

BorderGuru is the international shipping service of the eCommerce delivery specialist Hermes. BorderGuru created a global network of local delivery companies, like Hermes in all relevant eCommerce markets around the world.

With BorderGuru, there are no surprise fees, and all costs are guaranteed and charged at checkout.

Once you install this app we’ll set up a 10-minute call with you. In this meeting, you will be briefed about how the app works, how to identify international orders in the Shopify Admin, where to get the labels and what the process would look like for your customers. We will verify and some items needed for BorderGuru clear customs on your behalf (restricted, forbidden products, power of attorney for customs clearance, TSA approval process). In as little as 48 hours after the call you will be able to officially go live with BorderGuru.