Blueprint SMS Marketing App Reviews

The order fulfilment message can be a good way to provide the customer with some up to date information on the status of their order. Some tips and tricks:

Use this message to not only inform the customer of the progress of their order but as another touchpoint to build brand awareness and relationships. As well as simply stating that the product has been shipped, add other information such as expected delivery times or whether the customer could do anything in advance of their product arriving.

Tips and tricks on how to customise the post order check-in message

The post order check-in is perhaps the first message where you can elicit a response from the customer. This could be a great opportunity to build a one on one relationship and establish an early rapport, get product feedback or even link to a review site. Remember, you have a unique opportunity in that you have a direct line into the pocket of a consumer that will stand out above mass marketing emails. Here are some tips to help convert your audience into ‘superfans’:

Edit the message to include your individual brand voice - How about a sentence on the founder’s story, product news, or even quirky brand fact.

Blueprint Abandoned carts is a hugely powerful tool to reduce churn rates and recover sales that have otherwise been lost. This tool will actively target customers who have filled in their payment information and reached the shipping page without purchasing. Sending a personalised message while the order is fresh could prompt a customer to recover the order.