B2B Handsfree App Reviews

Handling B2B / wholesale customers is different than managing regular consumers in multiple ways. You usually want to qualify business customers before showing them wholesale pricing, and if you’re in the EU you’ll want to get their VAT ID so they can buy from your store without paying VAT.

With B2B Handsfree, wholesale customers register for an account on your store using a custom registration form where they must first validate their VAT ID, which is critical info for you as the merchant, so you can verify the customer is actually a business.

B2B Handsfree's custom registration form lets customers register with their full business info, including address, company name and phone number. Unlike Shopify's default signup process, this familiar workflow is how experienced wholesale customers expect a B2B store to work.

If you choose the Advanced plan, you can add custom fields to B2B Handsfree's registration form to capture even more data from your customers. Choose from multiple field types like text, number, date and more.

After completing the registration form, wholesale customers get an email with a link by which they can set a password for their newly created customer account. The app also sets foreign wholesale customers to tax-exempt and automatically adds their VAT ID to every order as an order attribute. You can then include the VAT ID in invoice templates in Order Printer, Order Printer Pro, Billbee, Sufio and elsewhere, which is legally required in order to be able to sell to EU business customers without charging VAT.

All features can be enabled or disabled depending on your specific requirements. Want to verify new wholesale customers by hand? Just disable the automatic account invite and send it out manually after you’ve verified the customer. Don’t want to set EU B2B customers to tax-exempt automatically? Simply uncheck the appropriate checkbox in the app’s settings.

Last but not least, the app (optionally) sends you an email every time a new customer submits the B2B registration form. That way you can immediately double-check who is registering a B2B account on your store.

• Custom registration form for B2B customers with VAT ID validation and full contact info
• Customers automatically receive an email to activate their account
• Automatically set foreign wholesale customers to tax exempt
• Include VAT IDs on invoices in Order Printer, Order Printer Pro, Billbee, Sufio and elsewhere
• Get notified when B2B customers register
• Automatically tag new B2B customers
• Customize the registration form with extra fields (only on the Advanced plan)