Amazon Integration Plus App Reviews

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on any live app. Sometimes orders don't import, it means orders on Amazon don't get shipped on time and badly affect our account health. Sometimes orders import days / weeks later, after the order has already been manually imported. Its impossible for staff to know this and so they go ahead and pack a duplicate order. I would advise anybody against using it if there is any other program out there whatsoever which can do similar functions, inevitably you will find this app is far, far more expensive when you have accounted for the mess it leaves your business in.

Great service very informative , i spoke to customer servive on multiple occasion and always got my issues resolved , they’ve been a great help .

We had serious problems with this app this last month. The automation for the importation of orders didn't work on multiple occasions and we have not been informed. That did cause a lot of trouble with Amazon cause we didn't fulfill some orders that have not been imported. We had to check the app on a daily base to be sure that everything works. If someone uses this app and checks manually on a daily base it will work.

I used this App to sell Australia-made masks and the support and account team always assisted us with issues quickly and easy to communicate for troubleshooting.

My business is primarily based in Amazon US and I have been looking for an app to integrate my Amazon FBA to Shopify. This app has everything I was looking for, easy integration, excellent customer service and onboarding process. Once there is an order in Shopify, the app send the order detail to Amazon automatically and Amazon fulfilled the shipment.

Application très utile. Pas super facile à utiliser au premier abord. Mériterait qu'un UX designer se penche dessus. Mais en revanche le support est super réactif et vous accompagne très aimablement. Spéciale dédicace à Keterson ! ;)

L'app est excelent, facilite la connection entre la plateforme. Pour macth les produits il vus vaudra le SKU de l'un ou l'autre des des deux platformes. Vous serai tous emerveillés. Le support est disponible en francais et en espagnole egalement. Thank

I installed Amazon integration plus to connect my Shopify store to my Amazon , at first it looked complicated but after a one- on- one training I got from Keterson , It was quite easy to understand it and work with it , the App is excellent and connects the the Shopify inventory to Amazon while adjusting and filling up all the necessary fields on Amazon in order to support the requirements from Amazon’s side . The support I got from Keterson was awesome, he gave me an excellent on boarding training and afterwards kept in touch and helped in solving some issues that I encountered. In General i recommend this app for anyone who wants to have a simple way to export their Shopify to Amazon - since Amazon’s requirements are complicated and the listing process on Amazon is somewhat frustrating , the close support I from Keterson had gave me the ability to list on Amazon fast and almost without errors - thank you Keterson !

Wir nutzen die App für die Amazon FBM Anbindung. Die Installation war einfach und die Funktion ist einwandfrei. Klasse finde ich, dass man einen persönlicher Ansprechpartner hatte, der uns zwei mal unterstützt hat. Das gibt es nicht oft bei Shopify Apps. Kann die App also weiterempfehlen.

Very poor support no reply when in urgent need, no contact number - app failed, didnt allow changed settings to save

Easy to install and use, we are synchronizing Orders and Inventory. Good and fast customer service.

I have tried many apps and this one is the best one so far. It's cheaper than the others, and you can connect multiples accounts with different sellers' accounts. It can automatically update inventory stocks and update shipping information. The app has a very good users interface, even though it's hard to understand at first. The developers are always ready to answer all your questions and even have live meetings with you to guide you through everything step by step. One thing they could add: The shipping rates should be synced from Amazon FBA and need to setup manually right now.

The app is working perfectly and the customer service has been excellent helping me setting it up. Very happy customer.

It's great! It is user -frendly and effective. The customer service is great and helpful. Will continue use it!

Simply doesn't work for me - I get access denied. Happy to change the review once the app is actually working.

I struggled at first however after speaking to Keterson everything makes sense, he is extremely helpful. The app is very easy to use, I just needed some assistance which was welcomed with open arms and we have got my products on Amazon. Very quick and easy

Very good app with great support. Perfect for selling products on amazon as well as your online store.

This application is good to fetch amazon orders into shopify. However it can't sync orders' shipping status from shopify to amazon. I still need to fill the tracking number in the amazon dashboard manually. Need some help!

I started using the app to list and manage the products on Amazon. You may find the process as overwhelming as I did. I reached out to the support team and they have been very friendly and supportive to take me through the process of how to set up the app and push the products to Amazon. I have a better understanding of how to use the app after an online call.

This app is what we've been looking for, for months! We have a huge catalog of products and we wanted to import all of the products as fast as possible. The support is very, very helpful in explaining some of the app features and in answering some of the questions regarding certain things. We definitely recommend this app to all sellers who are looking for a comprehensive solution on how to manage your Amazon Seller Account directly from Shopify, without even leaving the app! Great job guys and keep it up!

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