Track by Alaiko App Reviews

Building on the experience from our holistic fulfillment service offering, Alaiko now launches a standalone track & trace software solution to enable your brand to be one step closer towards offering the optimal post-purchase experience!

Own your shipping communication with Track by Alaiko and provide your customers with a transparent and customized shipping journey.

Here's what you get:

• Create maximum transparency and increase overall customer satisfaction with Track's automated tracking communication
• Provide customers with reliable tracking updates from our direct integration with carriers
• Enable customers to follow their parcel's journey on a dedicated tracking page
• Proactively send out the right tracking email at the right time

Included email triggers:

1. Shipping confirmation
2. Out for delivery
3. Delivery confirmation
4. Pick-up reminder

• Scale your operations and avoid a drastic increase in "where is my order?" inquiries
• Focus on what really matters for your growth and let Track keep your customers in the loop

• Get inspired by our proven plug & play tracking email templates
• Easily customize and brand your tracking emails
• Give customers access to your integrated tracking page (via iFrame)

• Stand out from shops that use the mundane standard tracking of their carrier
• Engage your customers and build lasting relationships by linking your social media accounts or collecting reviews

• Don't let carriers occupy this important communication channel
• With Track by Alaiko you can use the high opening rates of emails with shipping updates to your advantage
• Induce repeat purchases by offering exclusive discounts in your customized tracking communication