GOAT – Sneakers & Apparel App Reviews

VERSION
2.67.0
SCORE
4.8
TOTAL RATINGS
1,618,285
PRICE
Free

GOAT – Sneakers & Apparel App Description & Overview

What is goat – sneakers & apparel app? GOAT is the global platform for the greatest products from the past, present and future.

Shop new and used sneakers, apparel and accessories from around the world. Discover exclusive drops, new releases, the latest collaborations, vintage finds and archival styles. Now shipping to over 170 countries.

SHOP GLOBAL BRANDS

Explore over two million listings from streetwear, designer and luxury brands including Nike, Air Jordan, adidas, Yeezy, New Balance, Off-White, Gucci and more.

NEVER MISS A DROP

Find the right products at the right price. Track upcoming releases, get notifications, save your most-wanted styles and place offers.

GET INSPIRED

Shop street style looks, try on sneakers in AR and read GREATEST, our magazine featuring stories of emerging artists and industry veterans paving the way in fashion, art, music, design, entrepreneurship and beyond.

AUTHENTICITY ASSURED

Discover the greatest styles from the world’s leading boutiques, retailers and selected sellers with buyer protection guaranteed on all purchases.

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App Name GOAT – Sneakers & Apparel
Category Shopping
Published
Updated 22 January 2024, Monday
File Size 129.68 MB

GOAT – Sneakers & Apparel Comments & Reviews 2024

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Scammers!!!!! Thieves!!!. I have been fighting with goat to give me my refund for over 6 months!!!! Goat sent a pair of Yeezy blue tints that were supposed to be dead stock but the soles were yellowed very badly so of course I sent them back because for one that’s not what I paid for and for two I paid $500. After two months of sending email after email and never getting any answers as to when I would receive my Goat credit I finally contacted my credit card company and filed a dispute. Three days later I have my goat credit. Convenient right?! But now they send me an email stating that my account will be disabled due to filling a dispute. So they gave me the goat credit just to not let me use it. It has now been over 6 months and I’m still fighting with them. I hope this company burns in hell and chokes to death on a hard 🍆on their way there. I’ve never been scammed like this from an actual company before. And I wondered how they were getting away with stuff like this? My suggestion is to just stay away from this place do you don’t get your hard earned money stolen from you and if they already have then contact your bank, credit card company, and the Better Business Bureau.

Bruh. Bruh. Package was promised in 7-10 days. At the time I ordered the shoes there was no closures or delays due to Coronavirus. Their FAQ at the time of the order said they were open for business. I even triple checked after I ordered my shoes if they were open, and was told by Nia they were indeed open. The day after nia told me they were open, I received an email from GOAT saying my package was delayed. Annelyn, then told me that they were trying to find someone near me who could get me my shoes. It has now been 9 business days, and they just found a new seller, and it hasn’t even been sent to GOAT. Felt misled, and was very upset I paid this much in taxes and shipping just to have trash service. Never ordering from GOAT again. UPDATE: it’s now been 13 business days since my order. I have emailed 5 different people and all have given me the same generic response about delays. The hilarious thing is my friend, who is a seller on GOAT, shipped shows on the 30th of March, and they got to the buyer by the 8th of April. So obviously they are lying about delays. I tried to be courteous in the beginning, but I’m absolutely floored with my experience and the customer service at GOAT. STAY AWAY FROM GOAT IF YOU WISH TO BUY SHOES.

Always on point. I’ve recently jumped in to the sneaker game and as everyone in it knows the level of fakes is getting to be off the charts. You can’t just go and buy a sneaker on eBay or other outlets without being nervous about its authenticity. This site gives you the go around to take that worry off of you. The level of insane profit that can be generated in basically 24 hrs after a shoe releases opens the door for the best fakes . Some of the shoes are going for 1000x what they are retailing for so the fakes are just about perfect and are getting to be harder to spot . If I’m going to throw $500 on a shoe I definitely want what it’s supposed to be. I tried this site before I had ever heard a great deal about it and always been beyond happy with the results every time. I have never not got exactly what I was supposed to and for that this is my main go to and will continue to. I’m waiting for a pair off OFF-WHITE AM97 now and I know they will be perfect when they get to me without question.

Too slow and too many fees. My overall experience was not terrible, however here’s what prompted me to write a bad review. Goat took over 1 week to authenticate My items after it arrived to their NJ location via UPS. Once items are authenticated, the “GOAT Credits” become available to you. That was the second part that was surprising and disappointing. So basically after you sell something on Goat for CASH, they keep the cash and issue you “GOAT Credits”. It’s basically store credit. You can use those credits to purchase other items off of Goat, or you can have the balance direct deposited into your account. Here is the part that really disappointed me. On top of GOAT charging over 9% to sell the items, they scam you out of an additional 2.9% in order to do an ACH transfer. So you basically have to surrender another three percent, to wait another 2-3 days, just to get your money. Many other apps charge that fee to immediately deposit funds, and issue ach transfers for free (it’s like the bank taking 3% from you depositing a check into your account... SCAMMMM). So overall, prepare to pay 12-18% of your overall proceeds to GOAT, leaving your profit margins on the floor, or 6 feet below depending on the item you sell.

You can’t be the G.O.A.T. if you allow this to happen.. I ordered a pair of Jordan 4 infrared that were listed as “New” and “In the box”. When I ordered them, I received a notification stating that they were being sent to be verified before being sent to me. When I received them, there was a card in the box that appeared to indicate that they had been inspected. When I pulled the shoes out the box to try them on, I noticed that the shoes had been worn. The shoes had been cleaned up really well, but is was obvious that the shoes had been worn several times. I found it extremely disappointing that the person reviewing the shoes didn’t catch the obvious flaws in the shoes before they were sent to me. To make matters worse, instead of giving me a full refund, I was only giving GOAT credit. When i asked the customer care agent what would be done to prevent the same thing again, they never responded to my question. This means that I am potentially going to have to deal with the same issue with the next pair of shoes I am forced to get from them because it is obvious that the inspectors they employ either don’t take their responsibility seriously, or simply don’t know what they are doing. If and when they get me a pair of shoes that haven’t been previously worn, I won’t spend anymore money with this company. (Can’t call you the GOAT when you do business like this.)

Cancels my order multiple times !. I ordered some old-school converse and At first I bought a 10 1/2 in mens , first and then they get canceled because the seller sent the wrong SKU or size I never got an email or a text saying they were canceled I just got a refund back im goat credit . They never seem to feel to acknowledge to people about their orders being canceled . so then I order a size 10 in men and they said they were on the way the order has been confirmed and they were on my way , then this morning I’ll check my tracking and then I also get the money back in my account and they never let me know again that my order was canceled. And for this reason it was canceled because of the seller. The the customer service is horrible pretty much pointless there’s no way to actually get in contact with them and they never seem to just let you know I got your order been canceled they just put the money back into GOAT credit. I ordered these shoes December 30th and I even got a tracking ID and my ordered confirm and everything all then 10 days later they get canceled by the seller makes no sense . I’m getting my money back and just buying my shoes somewhere els and never buying from goat or selling to goat again

Great App, Unwanted Notifications. I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.

Buyer beware/don’t be an impulsive shopper here. Any purchase made via goat please do your due diligence & research the product make sure it’s what you’ll want & like for sure. I would recommend you Google that product for more reasons than one. This is definitely not a business you want to impulse shop with. There’s a very limited time frame for returns. On top of that if you return an item you are only able to receive a site credit. Which I strongly dislike that method. I impulse shopped & bought two pairs of sneakers bought which I didn’t like in person. One I missed the window of time to initiate the return so I am now stop with shoes I don’t want & the other which I was able to return but received site credit which shipping cost was deducted from so you don’t get the full amount of what was paid. It took me over a good two months looking though the site constantly before I was able to decide on what to use the credit on that would even be within that credit amount which was pretty much nothing there was always a remaining balance to pay. I say all this to say don’t be an impulsive buyers at GOAT.

Never Buying From This Company Again😤. Although some people may have had luck from purchasing shoes from this site, I did not. I ordered the Nike Air Max Plus in Metallic Gold for $185 after shipping, which I couldn’t find anywhere in stores where I live so that’s why I bought from this resell site which I normally never do. 2 days later I got a tracking update saying “a shipping label was created for your item on July 26th” , it’s now August 21st and I still haven’t received my shoes or gotten any other tracking updates besides that one. I also contacted them 3 times with no response, so finally I got in touch with USPS to figure out if it was something on their part. They confirmed that the shipping label was created but that the package was never even handed over, and told me to contact them again and see about getting my money back; but of course no response again. So basically they scammed me and took my money and I ended up having to contact my bank and do an investigation on the transaction to try to get my money back which I’m still waiting for. This may not stop you from purchasing from them but I would just be careful.

WORST CUSTOMER SERVICE EVER. So I sent out a pair of slides and tracking did not start in 3 days and the order was cancelled. Okay, that’s fine since I forgot to obtain receipt when I dropped off. I requested the slides to be returned back to me. I realized my return address was not correct as I moved two weeks ago, so I contacted customer service letting them know about the situation wanting to update the address (and emphasized a lot that the old address no longer works, please don’t send to that address) I was told that I need to use the email that’s associated with the account to update the address. That makes sense. So I used that email address to send the request but the slides were SENT OUT TO THE WRONG ADDRESS regardless. I then tried to reach out again, asking customer service to reroute the package and was told that I need to contact UPS myself. I contacted UPS and guess what, UPS told me due to shipper requirement, only the seller and shipper can update the address. I reached back out one more time and got assigned a new customer service that was totally unaware of the previous communication, talking to me about the original package I sent out to Goat… I sent out 12 emails over the course of 4 days. Goat customer service is a nightmare to work with. Please stay away.

Return and Refund Deficiency 🚮. The biggest fault that GOAT has is the return policy. A seller has 72 hours to opt out of a deal where as a buyer only has 3 hours to cancel a bid. I understand the fluctuation in pricing but if you’ve already agreed to sell somebody a shoe at a certain price unless that shoe sells out a seller should not be able to back out of any deal. I ordered a pair of Vapormax Fly Knit Lasers and 4 days after my bid was accepted I received an email saying that the seller backed out. So I have yet to try and purchase them again. At the same time I also had a $345 bid on the Travis Scott Catcus Jack Retro 4’s that was accepted. Again with no notice at all was I told that the seller backed out of the deal yesterday. I am now reading everyone else’s reviews to find out they’re not being refunded money, they’re being sold fake shoes, there’s damage done to brand new shoes and the overall customer service is absolutely horrible. I am terribly afraid that I’m going to be sold a fake shoe, will have no way of being refunded my money and I will have no one to speak to about it. Whether everything works out or not after this purchase I WILL NEVER ORDER FROM GOAT AGAIN and the app will be deleted from my phone.

New more like restored /goat credit?🙄. Ordered the Air max 90 viotech original color way , was just 2 weeks ago called footlockers all around they all claimed they didn’t have them (even though footlocker owns this app)so I decided to go online couldn’t find them on the footlocker or Nike app so downloaded other shoe apps GOAT ,stadium goods and stock x looked at vids on all just to make sure they where legit an they past the test. so I decided to order a pair of the viotechs from Goat Ordered new shoes and express shipment they came pretty fast no complaints there. But when I opened the box my heart sank , one shoe was completely damaged on the front clearly visible and the other was leaning off center! I ordered brand new shoes and appeared they sent restored, so not even 15 min after getting them I’m returning them filing complaints etc. they take days to accept my return , no explanation as to how these passed a quality test and they won’t send you your money back you can only get goat credit (why would I continue to buy from you guys with a screw so badly) not only that 30 dollars was deducted from my credit for “shipping” because of there lazy screwup. Hopefully I can get sum in store somewhere because the other apps seem to be just as shady. Be safe people 💯

Awful- beware. Bf and I have been using goat for a while. Over the last year everything had gone downhill. Ranging from issues of shoes not coming on time and sellers cancelling after over a week on multiple occasions. Being aware of the no return policy on used shoes we have always been very wary of purchasing used shoes. Photos are studied heavily and they need to be good photos. Purchased a pair of used Yeezy Turtledoves the other week for a steeper price because they looked almost new, possibly worn once or twice. There was very little wear in these photos. The shoes were clean, the outsole had paint still on them. Suede panel was black. Shoes came in and they are NOTHING like the images. They were dirty, been clearly used since the photos were posted (with no note in the post), the suede was a light green. Been a constant back and forth between bf and customer service just to hear about the no-return policy and being able to sell the shoes on goat. Even if he sold them, we’d be out $500 at least because of how much they’re worth in this condition and the cut goat will get from it. Will no longer be purchasing from this company. Don’t believe all the positive reviews because when something happens they will not help.

Extremely poor customer service and experience. Since April 13th 2021 I’ve sold multiple shoes on this app. I’ve accumulated funds from selling on the app and on the 29th I wanted the option to transfer the funds from selling on the GOAT app to my PayPal account. Upon doing so they sent an email message confirming the funds have been cleared and have been transferred to my PayPal and to give the payment 3 business days to clear. 3 days pass and still no funds transferred into my PayPal account. I contacted PayPal and they confirm that no payments have been transferred from GOAT into my PayPal account and said I need to contact GOAT to fix the issue. I then contact GOAT via email because there’s no way to actually speak to anyone through the phone and play email tag about this situation. Now they send multiple emails asking me to provide screen shots of my GOAT credit account and I also provided screen shots of my PayPal activity statement showing that I never received funds from the 29th through may 3rd. They say that the payment cleared on their end but still no PayPal confirmation on payment of funds. Now all communication or updates have now stopped with no solution to this issue. I had to open a BBB case against GOAT to get any kind of response. Be extremely cautious buying or selling on this app. It’s not a matter of if but when this will happen to you.

Horrible seller!!!!. I recently bought Nike airvapor max plus ‘ white platinum’, I was very excited since the shoe themselves are very great. I always do standard shipping for the GOAT verification. With any other shoes I’ve bought I never had an issue, always received great shoes( clean, never USED!, and as described *condition wise). When purchasing the shoes they were described as good condition,NOT USED ,etc When opening the box I noticed a huge discoloration on the left side, as I looked under a brighter light one shoe was a beige/brown color almost as if the seller tried to wash them after drowning them in mud! Didn’t even consider using bleach. As furious as I was I asked another friend if they also see the discoloration to double check to make sure I wasn’t going crazy. And of course they confirm that the seller did in fact probably use them due to the sole being slightly dirty and most likely stained the shoe. This only made me not want to buy again! Very disappointed. I recommended goat to many friends who are getting into shoes but now I’m recommending to not buy from GOAT. The seller should be banned from selling any shoes, it was no mistake they made, they new what they were selling and still continued to ship it. Didn’t consider they were going to waste someone’s hard earned money.

Horrible Customer Service. I recently sold a pair of shoes on Goat. The shoes were new, but for some reason had a white marking on the sole making it appear that I had worn them outdoors and lied about their condition. When they reviewed it, they identified the problem, labeled them to the buyer of the shoes as “used”, and said they’d send me pictures of the issue. I never received pictures and yet I was pestered to lower the price of my shoes to convince the buyer to follow through with the purchase. I asked why they wouldn’t tell me what the issue was and still didn’t get pictures. Again, they didn’t give me any reason as to why they said they were used. Finally, after asking for a third time, I got fed up and selected the option to not lower the price. Of course, the buyer being misinformed by Goat, decided not to buy the shoes. At this point I had the option to consign them, or have them returned. I chose to return them and they charged me $16 for shipping. This is absolutely ridiculous seeing as I wasn’t given any good option after they had already screwed me, on top of the fact that the original shipping was free on my end. Not only did they waste my time, but my money as well. I do not recommend selling through Goat because if there’s any problem that arises, I guarantee they will handle it horribly.

Horrible customer service.. This is a great app in theory but their customer service is terrible!!!! The app is set up so you don’t bother them, and trying to get in touch with an actual person is next to impossible. I followed up on an order that had not updated after 11 days. In order to reach customer service you must send an email with your order number. Fine…. I emailed GOAT saying my purchase was taking longer than their website discloses and they have yet to receive the shoes to authenticate…the autobot informed me that they found some issue with the shoes but they were locating another pair for me and the new seller has another 10 days to ship the shoes to Goat. Huh???? But I thought you didn’t receive the first pair…. And why wasn’t any of this shared with me… A “hey this is why your order is taking longer than usual” email would have been nice. I informed the autobot that I am no longer interested in the shoes but the autobot says I’m locked in for life and cancellations don’t exist in the world of GOAT. How can this be? I don’t get a choice? No transparency??? Would you like us to locate another pair for you? Do yourself a favor. Don’t, I repeat DONT use this service!!!! Stay away!!!!!! Horrible, horrible, horrible, nonexistent customer service. Most importantly this company is dishonest…..

Not impressed!!. I made my first purchase through goat last week. Didn’t have any problems ordering or receiving my shoes but I do have some questions regarding authenticity. My shoes were sent from Hong Kong directly to me so when did they get verified to be legit? Also, if I would’ve known they were being sent from another country I would’ve avoided the whole transaction completely. Now, about the shoes, I ordered some all white Jordan’s which I have seen in person and the inner part of the shoes along with the tongue are more of a gray then white. Giving them more of a dingy look than anything. Like I said, I have already seen these shoes before and they are supposed to be completely bright white. I’m glad I didn’t make an expensive purchase to try these guys out but I don’t think I’ll be making another purchase through them until they make it available for you to know where your seller is located.

Air Max 1 “Caught In A Riptide”. There was a bit of a dilemma with the delivery process. The shoes were supposed to be delivered by UPS and according to the email I received from them, they delivered the shoes to the front door of my apartment. When I went to check them out, they were not there. This was upsetting. So I emailed Goat to check on the status of the delivery and told them that UPS sent me an email confirming the package had been delivered, when it had not been delivered to me. Goat responded within minutes to my email and told me to sit tight because sometimes the delivery companies often say it’s been delivered a few days before the actual delivery. I decided to wait, hoping they were right, and the next day the shoes were delivered. I’m so thankful to God for putting my mind at ease and thankful to Goat for their awesome customer service. They responded immediately to my questions and concerns! I couldn’t be happier with shoes! Thanks Goat for an awesome experience all around!!!!

Never again will GOAT get my business. This site robbed me. I paid $204 for a pair of Yeezy foam runners. For whatever reason, the shoes were requested to be returned to the sender, which I find very fishy. I contacted GOAT, and they informed me that my shoes would go into my GOAT storage; once they made it back to the warehouse, I could ship them back to myself. I contacted GOAT several times through the app, letting them know I could not see my shoes in my GOAT storage. After over ten days later, I was contacted by someone from tech support saying there was a hold on my consignment account and that in 24-48 hours, I should be able to see my shoes. The next day I received an email saying I should see them and an email saying my shoes were SOLD. I never listed my shoes to be sold or authorized GOAT to sell the shoes I purchased. They sold the shoes for $153. I contacted GOAT again, and they told me that they are a consignment site, so my shoes were automatically for sale after they were returned to the warehouse, which was completely different than what I was told when I was told they could be shipped back to me after being returned. This site is shady and will never get my business again. These shoes were for a sixteen-year-old who used his hard-earned money to pay for them. GOAT is wrong on so many levels. Never again.

Horrible Customer Service. GOAT at this point is a major consignment company with many obvious competitors, so at this point the customer service should be held to a higher standard. It’s absolutely horrible. I’ve had situations where I would have a buyer, but couldn’t sell the sneaker (hitting sell would crash the app) because of an error with the app which wasn’t fixed until the app was updated hours later. You guys send out LATE email response messages hours later encouraging customers to do the regular old trouble shooting (restart your phone, Erase and re-download the app etc.) when the issues are within your app. The response time has been really bad. If not hours days later. The latest issue is sellers doing everything that is asked (shipping out on time etc.) and when it’s time to transfer their payments the app is not sending out verification codes. You don’t offer email verification and you can’t change or update the number without contacting GOAT via email and ironically enough, you guys are horrible at responding to emails in a timely matter. Definitely considering deleting the app once and for all. Issues are too common as of late and it’s a headache reaching out and receiving help or simply getting a response when there’s issues.

horrible customer support. It’s hard to not call these guys con artist. They will pick apart all kinds of problems with shoes you send them so that you are forced to offer discounts or pay for return shipping. Don’t fall for the idea that their shoes are a little less expensive, they will tax you in every way they can in every angle and drive that price up by the time the transaction is completed. Buy a pair at a good price good chance they’re going to say they are fake with no verification. Makes it hard to believe they’re not doing it in their own self interest to drive up prices. Definitely not on the side of you the small guy buying a pair of shoes or two. They’re going to tear you in every direction possible and try to tell you your shoes aren’t good enough. Multiple times they have sent me horribly damaged boxes when they were advertised as good condition while telling me brand new shoes I had bought and never even tried on were used and forced discounts. Find a different company as this one has gotten really bad over the past year

Fake “a bathing ape roadsta Dc comics Superman”. I bought these faking apes from Goat! Never again! I’m not gone lie I was so upset I didn’t even take any pictures I just threw them away because based off the other reviews I knew it was going to be nearly impossible to get a refund! They looked good they looked new at first but that’s just how they decieved me! I walk to the store and I walk back and it looked like I ran track in them since middle school and I went to basketball practice in them up until that day but they were completely clean mind you! In other words they fell apart like they were put together with playdoh and plastic! They turn into sandals with me only wearing them once literally to the store and back! They played me! I got played I ain’t lying I took the biggest L! So all of you that’s getting recommended to Goat please turn back while you can! You will never see your money again! They sell replicas and rip people off apparently for 100s and 1000s of $ smfh beware I’m only informing yah because nobody should have to be scammed out of $1000 from an app that’s supposed to be trusted according to their FAQ I will never do business with Goat ever again!!!!!!!! They’re scammers

Great app!. Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!

Bad customer service. I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.

BUYER BEWARE! Only offer credit even if not your fault for return. I was a loyal customer to GOAT up until recently. I was ordering a gift for my boyfriend on GOAT and I placed it about a month before his birthday. The shoes were still stuck at GOAT 3 days before his birthday. I reached out multiple times and multiple people “looked into it” and I was running out of time. They informed me they lost my package and I told them it was unacceptable. I was running out of time, so I purchased another pair of sneakers thinking they were going to refund me for the ones they lost so it would even out in the end. They “miraculously” found the shipment and it arrived with the second pair that I bought. The one I paid for expedited shipping on came in bad condition. I told them I needed a refund for one of the pairs of sneakers and sent them back. They only gave me credit. $600+ in CREDIT! When I explained the situation they admitted they were in the wrong but weren’t going to honor it by refunding to my card as I would be an “exception” to the rule of no original payment refunds after purchasing and said they were sorry but better luck next time. So I am basically financing through affirm for no reason, I am financing CREDIT for goat. So ridiculous. Will not be buying from them ever again.

Official👍🏿👍🏿. My 1st time shopping with goat for the hyper royal 13 retro’s size 12 was better than all the times I stood in line for the jay’s! I been rocking jay’s since the early 80’s and when I saw these coming soon on another app I wasn’t impressed but on the day of the sale I was tuned in and had to have them but they sold out everywhere I usually get a ticket in 2 different states and 99% of the time my name get pulled so I remember a friend of mine put me on to goat and I thought it was cool back then this was in August of 2017, didn’t think I would ever pay more than regular price but I did and the process took less than a week the emails were on point keep me updated and my joints official!!! I will be letting all my people’s know that goat so far in my book is top of the line I look forward to future business with them I wanna create a good reliable relationship with them! it allways feels good when your money is well spent and in this case I’m completely satisfied with my purchase thanks Goat!

Rip off. I bought a pair of glow yeezy a and a pair of cloud yeezys. Both pairs did not fit. I paid for the “fast ship” I paid 290 for the cloud yeezys. When I returned them for the correct size they only gave me goat credit for 200 dollars. So I asked them where the other 90 went. Apparently that fast shipping you paid for to get them quicker is non refundable PLUS you have to pay for it again in order to exchange the shoe for the correct size. Complete rip off will never do buisness with GOAT ever again. So they took 200 from me just for shipping and I don’t even have a pair of shoes in my hand and I have 800 in GOAT credit from the shoes I have to pay another 200 in order to get the shoes on time. So 400 dollars JUST IN SHIPPING! Be careful spending the money on “instant ship” because if you get the shoe and it doesn’t fit and you want to exchange... you don’t get the money back. So when you exchange them you have to buy that “instant ship” all over again. But they don’t tell you that. I want all my money back. Oh and not to mention! Even when I paid for the instant ship it still took forever. Don’t reccommend buying from goat. Read the reviews for yourself. First and last time ever buying from GOAT the JOKE

Waste of time AND money. I purchased some shoes from GOAT. They sent me shoes with a yellow sole, when the sole should’ve been white. Evidently whoever shipped out the order didn’t care or didn’t inspect what they were shipping. This was my first order with this company and I paid it through AfterPay. I have contacted GOAT so many times about trying to send them back and I got no response. It literally took 20 days to get an authorization to send the shoes back. Then I was authorized to get the credit once they receive the shoes back. I did not want to Credit I wanted to be refunded because I paid in installments. But today are fine, but I have to use GOATS credit because they don’t do refunds. I will never, ever, ever, ever, ever, ever, ever order from this company again. They have bad business practices and ever Denteley they do not do quality-control. I will gladly spend my 100+ dollars somewhere else. Before ordering please read the fine print before you order because they are very sneaky and tricky. Our use after pay all the time and have never ever ever had a problem until I ordered from this company. Please be very cautious. Try eBay or somewhere like that. I hate GOAT!!

Terrible Customer Service. I gave GOAT 2 stars instead of 1 because I understand that the coronavirus is causing a lot of stress to businesses. I can also understand that there may be minor delays during this time. But my most recent GOAT order had a delay of over a month and then the order was cancelled. The worst part of this was the terrible customer service. I would email them and they would take weeks to respond. When the staff would finally respond, I would never get messages that were specific to my order, but very generic and unhelpful ones instead. Plus, my account had already been charged during this whole process, so I had paid for the shoes but was given no information on where they were. Since my order was cancelled by GOAT, I will now be getting a refund, but I wouldn’t be surprised if that takes a while to process. Long story short, I understand that businesses are going through difficult times right now, but this horrible ordeal with GOAT’s customer service is the reason that my recent order will be my first and last with GOAT.

Reseller customer support services are disappointing. I have sold 35 pairs of shoes and counting so far in 2021 via the GOAT app. I have found the app to be very user-friendly. Do I wish the fees were lower? Of course, but I can wrap my head around the “cost of doing business”, and the fees aren’t enough to cause me to use another app, at least not yet. However, a couple of instances when I have emailed customer support in response to issues they have notified me about, I received the typical response that there is a back log and they are working through it as quickly as possible. My recent issues have occurred more than six months apart from each other, and my first issue wasn’t resolved until I sent several emails over the course of two weeks just asking for some sort of functional feedback. I basically had to beg to get details. My current issue is currently on day three of waiting to hear from somebody. I have zero faith that I will hear from somebody in a timely manner. Pretty disappointing.

Sold Fakes. Do not trust this app, they sold me fakes and I contacted them and they kept saying they were real and wouldn’t even offer me a refund. I showed them pictures and they kept saying they were real AND not used. The last thing I got from them were definitely used. I bought 5 pairs f shoes in the last month and I let them know I was very good customer for them and the best they could say to me was that it was real and not used and that all sales were final. I want my money back, I have spent a lot on shoes within the last month and a full refund is the only way I will continue to be a customer. I also asked to speak to someone who was important and had more power than the people that respond to the emails and they wouldn’t connect me with someone. Literally last week I was saying how much I preferred Goat over StockX and this definitely makes me want to shop at StockX more and on top o that they have clothes that they sell and the best part is they have refunded me my money the full amount when I had a problem. As of now until my problem is resolved I highly recommend to NOT buy from Goat, instead go to StockX. I would love to change my review to help the picture of Goat but as of now do not shop here.

BEWARE If you like being treated as a valued customer…this app is NOT for you!!!. I’ve been a seller and an occasional buyer on GOAT for about a year. They consistently have some of the worst customer service. There’s no phone support, so you’re always depending on them replying to your email inquiry. They take forever to respond (pre and post Covid). When I finally do get a response, the reps have no problem solving skills or ability to resolve any issues brought to their attention. Sometimes I wonder whether or not they even read what is written as their responses have nothing to do with the email I sent. I have tried really hard to stay with them because I’ve been able to sell sneakers with them quite easily … but the minute I need to make contact for help it’s a disaster. I finally had to pull all my sneakers I was selling and am looking for another option. You would think that paying such expensive fees, sellers and buyer would be provided with quality service, this is not the case with them. They do not value their sellers or buyer. Would love recommendations of other apps?!?

I should have stuck with StockX. Poor customer service!!!! GOAT is money hungry and could care less about its customers. I have ordered from GOAT 4 times but have had an issue with half of my orders. One order I received Seemed to have been worn although I order and paid for a shoe described as new/ unworn. The bottom of the shoe was dirty and scuff marks on the sides. They wanted me to send the shoe back and only give me a particular GOAT credit smh. My most recent order is what did it for me. I placed a bid and won and after a week of waiting for my shoes to arrive, I was informed that I would be receiving a refund due to the shoes not passing inspection. Some people would be fine with a refund but I wasn’t. I mean I had already been waiting over a week. And GOAT has this particular shoe in its own stock so why couldn’t they just replace it with one of theirs??? That’s what good customer service would do. Not give me back my money after 2 weeks? I could have bought the shoe else where in that time. Now I will not have the shoes for my photo shoot and GOAT could care less about how inconveniencing this was. I asked two different reps why couldn’t it be replaced. I never got a straight answer. I’m sure they keep the shoe from the seller. Or saw that my low bid won and decided to keep the shoe to sell it higher. I’m sure that’s what happened

DONT DO IT!!!!. I ordered my shoes the 28th of February so they could be here before I went on a family trip for spring break. So they could be here around March 11th or 14th. The shoes were 291 & some change they were jordan 12s, so goat confirmed my order so instantly I go to tracking & it say it’s unavailable so I say okay I just ordered them I probably can’t see it right now. Days go by still can’t track my order I go to customer service they tell me the same thing over & over my order is being packed the seller so it’s been a week and in thing how does it take that long…? So I say ok, a couple more days pass I contact goat by email they respond tell me sorry & they will improve so I tell them if I can’t get my shoes give me my money back FULL REFUND! They tell me to wait 3 more days because remind you it’s supposed to be here by this week of March 1-13 or the day after so I say okay after that refund me my money not 13 goat credits. The next day comes I go to my email & see they canceled my order AFTER WAITING 2 WEEKS to say something when they knew I wasn’t getting the shoes then it says it will be 3-5 business days before I get a refund..??!!! So now I’m waiting again wondering will I even get my money back? Moral of story do not shop at goat they let anyone sell shoes it’s a scam & they don’t care DO NOT DO IT, ITS A WASTE OF TIME & MONEY !!!!!

Customer service is terrible. Simply horrendous.. I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really

The truth ✊🏾🐐. I’ve been dealing with the GOAT for over three years now .. I’ve purchased over 78 pairs of Jordan’s from this app . NEVER.. EVER.. once ☝🏾 had a problem receiving good quality product from them .. now however since COVID the delivery times have been a little wait which is understandable.. THE GOAT are not the law makers of this country .. and since then it’s been 2 times someone tried to sale me scuffed and worn shoes .. and THE GOAT contacted me VIA email with pictures asking if I approved or wanted them to go and search for another pair the scuffs were not bad but I still had them find another pair . So it did actually take an extra week for that but everything work out.. I knew once I decided to buy shoes only that it has to come with patience.. this is not like walking in a mall and just picking something up.. I really recommend and have recommended THE GOAT to anybody who are real sneaker heads .. 💯💯💯💯

Worst service ever. I had listed my pair of yeezys on this app because I heard a lot of good things about it. So I list them and everything thing was going smoothly. Someone offered to buy them off of me and I accepted. I go and drop off the shoes at the goat drop off location instead of shipping them. The next day I get an email saying there was in issue with my shoe. They told me that the shoe was used and they had sent me pictures of the shoes. The shoes are literally deadstock. I’ve never worn the shoes while I had them. I only took them out the box to take pictures of them. So the buyer refused to buy them because they were “used” so I basically lost a sale. I had them consigned listing for a day and took it off and ordered them to ship it back to me. They charged me $10 just so they can ship it back to me. I ordered the shoes OVER A WEEK AGO and haven’t gotten a single email on an estimation on when I will be receiving my shoes. I contacted customer support about the issue and they said they would reply at the latest in the next 42 hours from when they replied to the email. I haven’t gotten ANYTHING at all. Worst service ever and I won’t EVER list another pair of shoes on this app

Not so great app. You have to be very careful with this app. My wife accidentally bought me 12.5 mens shoes when I’m a 12 and she tried canceling the order not even 15 minutes later into the transaction when I found out about it and they said they could not cancel it because seller had approved already. It was a $320 mistake. Then when the shoes got here they were scuffed on the top of the shoe and when I told them about it they said they would not replace the shoes for other ones nor would they give me my money back and on top off that they said I could sell the shoes as defective on their site. Just wow! All they said they “could” do was give me a $20 credit that never expired. What a bummer. I’ve bought 4 other shoes and I did not have a problem other than them being pretty expensive. I would recommend being very careful with them while purchasing and make sure you have correct size and item before checking out because they will not give you a refund.

DO NOT USE GOAT. Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.

I’ve been a customer since 2017. I use goat for all my big purchases. Yeezys primarily but I am writing this because of the wonderful experience I just had. I just got a paid of Yeezy 350 V2 Blue Tints and bought a brand new pair. They were a lot more than I usually spend on shoes so I was adamant about having a flawless new pair and a new box. After purchasing the seller shipped the shoes to goat, and goat then send me a picture of the shoes and they clearly had been worn outside. The seller offered a 15$ discount on 400+ shoes and I wasn’t having it. Goat gave me the option to have them find a new pair for me and or take the sellers offer. I obviously took the new pair and they just got to my house! They are flawless deadstock shoes, and I am so happy with the turn around time even with the seller sending used shoes to them. I did not pay anymore money than what I had already paid and still received a brand new pair. So impressed with that. Will continue to buy from them!!! Highly recommend

DO NOT BUY NOTHING FROM GOAT !!!. Do not buy nothing from this company you are going to waist your time and your money. This company is a completely SCAM. You follow the steps and is not true they put your order in a storage status when you don’t even select that option and then after you were waiting to receive your order they don’t even send tracking number and you have to change your order from the storage status, but the price changes and you have to pay for shipping again and wait who knows how long maybe another week or two weeks and see if they are going to deliver your order that you already pay, they take your money and they do Whatever they want with your order. Horrible !!!! Horrible ! Way to operate from this SCAM Company they don’t even have a customer service support phone number where you can talk to someone and you have to do everything by email and wait until someone answer your email, and they don’t except returns or cancellations and they will never give you your money back HORRIBLE !!! HORRIBLE !!!!! DO NOT BUY NOTHING HERE!!!! DO NOT BUY NOTHIS FROM THIS SCAM COMPANY GOAT !!!!!!!

Data Breach + Robbery. I was ROBBED over $500 on GOAT, and GOAT blacklisted me. I take myself a credible seller & buyer with a 106 pt seller rating. Being just an average sneaker head, Goat had been my go-to platform for shoe trading. I didn’t always cash out immediately after sales in case I found something I want to buy with points. But that turned to a massive regret about two weeks ago, when I found in my account an over $500 worth delivered order, not placed by me. I quickly let Goat know what happened and asked for help through submitting a request—the only way of contact they offer. After a day or two, a representative replied and said she escalated the ticket and I should receive an update within 48 business hours at the latest. I NEVER received any update after that. I tried to reply to the email thread (as they suggested), and submitted another two requests to their “24/7,” “always here to help” customer support. Both in vain. I didn’t even receive a petting on the back like I did the first time. I will continual to try reach them out, while making myself aware the fact that the platform I trusted doesn’t give a shoot. My advice: if you don’t want to risk your money and your precious shoes, stay away from Goat.

Overall Totally Classy. I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!

Good Luck, you will be ripped off.. One more than 1 occasion my offered bid was accepted. My money was taken while GOAT did their “authentication”(basically a window for them to see if the market goes up and they are able to sell to someone else for more money), then after holding my $ for 5 or 6 days, send an email saying it’s can’t be completed and the seller will get a “warning” (oh no, a warning. We must be in 3rd grade), then my funds are released a day or so later. So, I lose out of that purchase, I can’t shop another place because they have my money, I don’t get a shoe that I paid for, the price of that shoe is now a lot more to buy everywhere, GOAT makes more money on the next sale(because they are paid a commission % of sales price) so why do they care. The only purchases through GOAT that have went through were items I overpaid for because I wanted that specific one and nobody else had it or I wasn’t informed of other ways of getting them. I know better now. This is a sellers app and they, along with their partner GOAT, will rip you off. So just know, if you found a good deal, and thought you found a steal, it WILL be cancelled and refunded after holding your money for 6 days, THIS SITE IS OBVIOUSLY OWNED/CONTROLLED by the SELLERS. Us buyers are like cattle waiting to be slaughtered.

Most unreliable sneaker app.. i’ve tried to order several different pairs of sneakers on this app and they seem to get cancelled by the seller within the matter of a day or two. Even after i’ve paid for the “instant” shipping. The seller shouldn’t post a price out on the app and when someone matches the price and is willing to pay the price that the seller requested give them the option to cancel it whenever with out any consequences. Now having me the buyer wait again for a 3-5 buisness day refund. i also used my $10 off coupon that i got from the scam of a black friday drops / raffles that they were doing and i won’t be getting that coupon back neither. it’s not like $10 meant anything because it doesn’t even cover the processing or shipping fee. speaking of the “black friday drops” this app had going. every time i tried to enter one of those drops the app always seemed to crash which seems like another problem this company won’t seem to fix. i gave this app multiple chances to redeem itself and after countless failed orders by a horribly ran company i will most certainly be sticking to stock x. as this app is completely unreliable so if you do manage to confirm an order for a pair of sneakers on this app don’t be too excited as you’re odds of the order actually going through is probably slim. a solid 1 star and thank you for you’re time.

Seller cancelled. I ordered a pair of air forces 1s priced at $152 the seller confirmed my purchase and my order got updated to shipping to goat for verification and, the price of the shoe went up to $202 while I was waiting for my odor to ship, my order stayed in the shopping to goat for vocation stage for almost 3 weeks and then the seller cancelled my order and goat emailed me saying they the seller canceled my order and that they tried to get the shoe from another seller however the item and size were currently unavailable so they issued me a refund, yet I checked to see if they still had the shoe in my size and they are currently still available on Goat in the size I need but at a higher price so now if I want the shoe I have pay the new price even though I my previous order was confirmed, I’m inclined to believe the seller cancelled my order so that they may be able to sell the shoes at the new raised price point, sketchy, unprofessional and unacceptable business coming from a company as reputable as Goat. Very disappointed in the manner in which this transaction was handled by Goat.

Bad company model, terrible customer service. Ordered a set of shoes for Christmas gift for 99 dollar was excited to get them for practically retail price. After at the verification portion of the order they notified me one of three possibilities took place 1 the SKU was wrong 2 wrong size or 3 no box. They didn’t give me any other chance to say I want them because honestly wouldn’t have cared if there was no box and they were real. And if they were the wrong size they should have contacted the seller informed him the mistake and have them resend the proper size. The fact that I get no compensation for having to go back on the site now reorder the shoes that were once 99 for 154 only 7 days later is super annoying. I think this company need to consider allowing the buy and seller to talk back in forth in case of stuff like this happens. And to add to this I contacted customer service which is a nightmare because it’s just playing email tag back in forth where they give you half answers to you questions and they could even tell me what was exactly wrong with what was sent to them.

App could be much better. Goat is too nit-picky when it comes to certain checks. Materials on some sneakers are just going to age, doesn’t mean the shoe has been “tried on” or worn. Also, if Goat is going to refuse a sale or allow a discount to be made on the shoe, the app needs to provide better pictures of exactly where the discrepancy is so the seller knows what the problem is. Goats “reasoning” for refusal of a sale is way too ambiguous and often confusing. Refusal for a sale reasoning and proof need to be much more thorough. For a lot of these sellers, these shoes just sit in a closet and nothing happens to them except natural aging. The risk needs to fall on the buyer and a disclosure statement on the potential nature that the shoe might go through should be made to the buyer of which they can either accept or look elsewhere before they purchase the shoe. Also, the commission that goat takes off for shoes for itself is too much to not pay for shipping themselves. Stop taking advantage of both the buyer and seller and do right by the people who frequently use the app. GOAT could do WAY better than what it is doing.

Shoes purchased are not promised. Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.

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Yep. Goat has a massive range of options of shoes and clothes, they have new shoes coming in everyday as well. Easy return policy and great app set out- easy to buy and sell. Prices are great to. The range of shoes are amazing-Nike-air Jordan’s-adidas-vanns-Gucci-balenciaca- reebok and more. Goat also has an inspiration page where you can like other peoples style and add it to your own. Overall it’s a really great app

Mad Ting. This app is mad. I bought Skepta Never Sleep on tours and it was obvious that goat had secured me the real pair. The app itself has such a large data base filled some shoes that imma bout cop, much easier to use then the website as well.

Trash app trash customer service. Accidnelty placed an order on random shoes due to having my details already in the app when I clicked next to check shipping. Within 10 min messages customer service and they said “sorry you got the wrong size you can canceled your order within 3 hours, but it has already been confirmed so when you get them you can return them for in store credit” Trash terms of service trash interface

Best 2nd hand shoe shop. Can’t find this many 2nd hand shoe offers on any other website

Good range but not as easy to use as StockX. StockX is FAR easier to use. GOAT has second hand options though. GOAT should copy StockX lay out.

Patience, just for my Nike’s!!. Dam best runners I’ve came across, I am still waiting to purchase my first pair of Nike,s from goat. Gotta love ya Nike.s I have a pair that still look like new and they are ova 7 years old. But I do take pride in looking afta them and wearing the symbol. Next review will be about my purchase from GOAT here,s hopeing. Cheers anne( tassie)

Fast Delivery to Aussie and legit Jordan’s. Was a little worried when I read reviews, but I ordered the pre-authenticated shoes ($40 extra well spent) so I didn’t have to wait or worry about possibly getting fakes. They arrived ahead of schedule and are straight 🔥would buy from again and definitely recommend. Just to be safe though I’d only buy new and pre-authenticated shoes cos I don’t want to have to pay for international returns!

Air max bw. Best site I’ve used for sneakers. Prompt service, awesome on price especially for hard to get stock and their delivery process was second to none, shoes arrived in 6 days, will use GOAT for all my purchases from now on, well done.

I love goat. I have just ordered a pair of NMDr1 and I have had a lot of troubles recently with ordering shoes off of the internet and apparently this is the right place to go :)

Mad app. Non bias review coming up I’d never heard of this app till a few days before I post this review my friend referred me and it instantly had the shoes I had been looking for for ages just like that no hassles involved and by what I can tell they have the shoes you’re after. Also easy to use and clear display of products just a great app

Fantastic App and Excellent Service.. Easy to use app. Buy sneakers, they get authenticated, express shipped to your doorstep! Legit sneakers and an excellent service to ensure you get authentic kicks. Approximately 10 day turn around from purchasing, authentication and delivery to Australia. Highly recommended!

It's for me. Instead of buying in stores,I use this app to buy my favourite sneakers easier. It has changed my shopping habit.

Crashing. the app keeps crashing sometimes and i have to keep refreshing it often

Goat. Amazing app these guys are super reliable, they have made sure all of my LeBron’s have been quality checked.... they even cancelled and refunded one of my orders because the sellers quality wasn’t up to scratch. Since then I have now bought five pairs of new LeBron’s through Goat, at ridiculous prices, especially what I have to pay OS to Australia great to be able to finally wrangle a decent price. This app is awesome and does exactly what it says... GOAT 🐐

Blissful. I bought adidas shoes for $ 400, which is $ 50 cheaper than the web-based price tag. I feel very happy because of that :)))))

Goat is the goat. There are several things I could comment on that are good with goats practice but I’ll mention the best. Goats system of authentication is very tight and well done so there is almost a guarantee that it is a legit purchase and if it is fake, then they offer a full refund. I ordered a pair of Air Jordan 1s for my dad and when we were told that they were fake, they gave a full refund without hesitation. I adore that goats system is so good for the customer and I’m happy to use it as my way of purchasing and selling sneakers because of its good policy.

Great Shoes App. I love buying shoes from here. I have bought multiple pairs of shoes and will continue to do so. Shipping was quicker than expected. Extremely happy and I would highly recommend anyone to use this app.

GOAT Review.. I’ve bought 2 pairs of Js off these guys and they have arrived in Australia in 8 to 10 days ! All shoes are legit and in perfect condition and both my pairs were 10+ years old. Super professional !!! Very happy.

Confirmed $80USD, charged $110USD. When you use Apple Pay to confirm a purchase it displays your address, but it doesn’t change the shipping - I used Apple Pay and confirmed $70 for shoes and $10 for shipping, but then I got charged $110 because of international shipping. This is very misleading and if I didn’t have my bank app sending notifications of when I spend money I wouldn’t have known it was $110USD till it was too late to cancel. DO NOT recommend if you live outside of the USA unless you’re willing to spend on shipping

TAKE FOREVER... It has been OVER A MONTH since I submitted an application to sell a simple pair of NMDs for $70 and yet IS IT STILL BEING PROCESSED???? Very slow, do not recommend, haven’t bought from them before but it’s probably no faster than selling? You’ll probably have to pay now and get your shoes two years later when you’ve grown out of em or they’re old 😒😒😒

Easy to use. With Goat, I can find various types of shoes by several clicks. So easy.. And I can also sell my used sneakers for anyone need them.

Excellent!!. I have now bought 2 pairs of Nike’s from GOAT and they have both been great! Really happy to be able to get ahold of styles I can’t get in Aus directly.

WORST SNEAKER CITE EVER. I have had 4 orders on goat 3 of which were fine apart from the hundreds of dollars of fees they charge my last order I got put into goat storage it stayed there for a couple months then just magically disappeared one day it was never hacked, shipped or sold I have been sending emails for the past week or two and still no resolution I have been scammed out of $330 from the worlds most “trustworthy” sneaker store. I wish there was a 0 star option on this review.

Great App!!!. Awesome, clean and user friendly app. Have purchased multiple times and I must say I’ve had a 5 star experience. Great collection of sneakers, all legit, or will run through there pre verification before shipped, also an awesome place if you want to sell your own kicks.

Waste of time. This whole scam is a waste of time when you can agree a price and then not have an order fulfilled. Ruined my birthday, as my wife had organised a pair of sneakers I really wanted through the app and it ‘couldn’t be fulfilled.’ Saw the shoes go back up with an extra $100 on the price tag. Don’t waste your time.

Bit pricy. There a bit pricey but I love the look of them just hope they are authentic

Best app ever. A best place to buy auth shoes, easy to use, and easy to create an order. This items will deliver to u on time or as soon as possible.

Worldwide. Great app makes buying easier but would be better if for people outside of the US you could show the price in the country they are in for example I’m in Australia show the price in aud so I know how much I’m paying straight away, If this happens it’ll be perfect and worth 5 stars for sure

Worst Customer Service. They literally canceled my order when I specifically asked for tracking information. I had stated that I DO NOT want to cancel and just what to know when my shoes will get here and they canceled it???? It was already verified and on its way to me. I’m so frustrated and annoyed.

Consitent Poor Service. Basically bought 2 pairs of shoes from Goat. 1st pair were fake OFF white unc which I had to pay import duties. Than has to pay the return shipping even it’s there fault. Customer service takes for ever to reply. Took at least 2 months to get approved to send back. Second pair I received were damaged and had scuffs marks everywhere. Again same thing had to ask to get them sent back. Being in Australia shipping shoes is $60 dollars a pair. Do they care? No compensation not even a refund. No you just get credit, which I used up thinking I would be done with this terrible excuse of an app. Than I use my credit only to have to spend more money again to send them back and still have credit. They have a lame policy, where basically as a consumer you are not looked after. Fakes and damages are coming through there app and yet they do not take responsibility for this. I’d love to give them a 0 for rating if it were possible. Stick to stockx at least if they mess up, you can get your money back.

Greatest Of All Time (GOAT). I love this app I have bought multiple pairs of shoes on this app and they're great. I like the filter for it but if you could add one of those price sliding bars for a price range that would make the app even better! Highly recommend this app if you like nice shoes.

Its amazing. It has literally every shoe but it for example if you are scrolling through shoes and you see nmds for like 110 you go on it and it says like 200 but other then that it’s a great app and has female male and kids.

Okay at first. Everything was working completely fine for a few years, then they updated everything to look fancy. Due to those changes the prices on sneakers simply don’t appear anymore and its very annoying and inconvenient.

I would give them 0 if i could. Very shoddy QC processes, even worse on returns. Buy elsewhere, boxes always arrive squashed due to crappy packaging. Astronomical postage costs and don't even get me started on returns. Any company that makes you pay for return shipping for something that is completely their fault is negligent at best. StockX a far better option overall. Buyer beware, you are going to have a very bad time with GOAT.

Money. GOAT needs to tell you what currency you are using. I live in Australia and bought new shoes that were $420 since when i made the account i said i was Australian i assume that the currency is in AUD so i just spent $700+ on some shoes that i did not know were that price! Please state what country the currency is!

Why you should buy at goat?. It’s same as the name goat. Very convenient and legitimate place to buy sneakers. Their customer service is excellent.

4 weeks still no item. Expensive. It's been 4 weeks & I still don't have my order. Tracking shows out for delivery for the last 4 days & still nothing. No response from Goat Customer support Prices are expensive. Better service & cheaper prices on Stockx. I've ordered 4 pairs of kicks from Stockx which were cheaper than Goat & all arrived with no issues I won't be using Goat again

Worst customer service system. I Bought a pair of Shoes and the total came to around $231 of an unspecified currency. I assumed it was AUD as I had already put in my address. However, it was $231 US and $348 AUD. As soon as I purchased there was no option to return at all and I am forced to wait months for the shoes to arrive just to pay extra to return them. Not a single interaction with customer service or the seller is possible. HORRIBLE system

Sneaker Candy Store. Living in Australia, we didn’t have access to some of the gear released in the USA. GOAT is the only place I shop for vintage sneakers. I’ve purchased absolutely stunning Jordan 11s, vintage Kobe’s and will scout and buy more. Easy, reliable and credible.

Simplicity works. Using the Goat App is great, I always can find whatever shoes i want without any fuss!

Interesting app. GOAT makes my shopping becomes easier and more interesting. Really really nice. I'll invite my brother to use it.

Useless APP. Forgot password went to reset it keeps going to the app can’t reset password unless you delete app reset on browser then re install app which it ain’t user friendly other then that shoes are great and delivery to Aus is somewhat reasonable

Convenient. Goat is so convenient for everyone whether they are at home or in office. You can buy sneakers in this app as a gift for your parents on anniversary.

Disappointing. Ordered a pair of used off white shoes at a great price. After 2 days my shoe was not shipped, so I contacted support to ask if they can contact the buyer to ship my order. The support team went ahead and cancelled my order, still waiting for a refund. This is disappointing, so terrible!

Great, easy to use app. The Goat App is by far my favourite sneaker app to use. It's simple, easy to navigate and very aesthetically pleasing. The purchasing process is simple and the customer support was fast and effective. My only complaint is the lack of combined shipping which does make it rather expensive for overseas shipping.

Free yeezy. This is a question would you be able to give these to me for a low price

Try it now. If you are looking for an app to buy real sneakers, I think GOAT will suitable for you. It's so great, easy to use and user-friendly.

GOAT REVIEW. I live in Australia and we can’t get everything that can be easily bought in the US. So I want to Thankyou for the variety the wide variety of shoes and clothing. THANKS!!

Scam. I bought $980 pair of shoes for my daughter and when they arrived they where to tight so I returned them she only put them on to see if they fit she didn’t walk in them just like you would in any store When I returned them they said that they where worn so I said yes she tried it on to see if they fit then they said yes because you tried them on to see if they fit that means they are warn so we can’t refund you What a joke how are people meant to see if they fit without trying them on Had no reply from them just the TC Will never use this company again Mark

Start. I’ve only just started using this app and I already am loving it and don’t want to put it down. It’s very usable and you could use it for just 5 minutes while your waiting or you could use it for hours and be up all night. My brother showed me this app just now and it’s the best app ever. This is a great app and I would highly recommend it.

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Not for Canadians!. This is in the USA. Anything shipped to Canada has a high shipping cost and you get hit with customs handling charges.

Hidden fees, poor cancelation. Tried to cancel the shoes but process was not easy. Received the shoes and had to pay another 75 dollars. Deleted app, never going to use again. Canadian shopper

Dont order from goat. You’ll regret it. I got shoes about a week ago. They are $201 with tax, shipping was $34. The shoes were supposed to come today. They never came. The tracking number is unavailable! PLUS the day before they are supposed to be delivered i get an email from UPS saying my fees are due and that i have to pay $115 for duty fees which are literally more than half the shoe price. Buy from stockx or footlocker or sum but dont ever buy from goat especially if ur canadian.

Import fees. Beware before purchasing your shoes from GOAT, I ended up paying the import fees from UPS as equivalent to the shoes price that is $130. This most important thing(import duties) won’t be mentioned on their app while placing an order. Won’t suggest buying from GOAT, hidden cost*** could cost you more $$$.

Scamming Sellers. I sold a pair of shoes 2 months ago and I haven’t received the funds. They claimed they successfully sent it but when my bank asked them to do a trace & recall the payment because I haven’t received it. They refused & wouldn’t give any explanation as to why.

Fix the app icon. I love the app I buy a lot of my shoes from goat but since recent app updates the icon is just black can you switch the icon back to the old icon it looks really stupid with an all black icon

Shipping and customs fees are RIDICULOUS. I love the way tge app is set up but for people outside the US (im in canada) the shippibg and customs fees almost cost the same amount as the shoe 🙄. Almost 100$ in customs fees and $40 for shipping which is crazy considering customs is not covered.

Shady sales. I would advise would be buyers to avoid this service. They sold me a refurbished pair of dunks, when I outlined the defects they said it was within their norms. When I tried to continue the conversation they would just send me to a new CSR and I would just repeat the whole process again but get nowhere. Be warned, do not buy from GOAT.

stole my money. they hid the 168$ i have to pay at my door for a pair of shoes that i paid 300$ for. dont get this app they made me pay for shipping both ways so i lost 80$

Canada. I’ve never but a review before but if your Canadian just go with StockX unless your saving >$200 bought used shoes for 320 and got charged 175 import fees same BRAND new pair on StockX would cost only $10 more with import (only $60) and everything included. Please don’t make the mistake.

Canadian Buyers Beware!!!. ZERO STARS!!!! NEGATIVE STARS IF POSSIBLE!!!! I bought my daughter a pair of runners from here. NEVER, EVER again!!! I paid almost $350 for the shoes, shipping and taxes. Very hefty but it was for Christmas and the only thing my daughter asked for. It said shipping and taxes so I assumed(bad mistake) that was part and parcel of what I paid BUT, a couple of days later I get an email and a text stating I had to pay the duty taxes and shipping to Canada over and above what I already paid to the tune of an extra $95 in order to not have my item held up at the boarder. I was shocked!!! I was also informed that I couldn’t cancel my order and be reimbursed. My only option was to pay the money. I was advised that I could realist the shoes for sale if i didn’t want them anymore! So basically I had no option but to pay!! The tracking was horrible. You couldn’t track the package. You couldn’t contact anyone to speak with them about any of this. They took FOREVER to deliver. GOAT and DHL are screwing us all over for cash!!!! Never will I or anyone in my household purchase from thus Shady company and their greedy shipping contractors again!!!!!!

Don’t download. Horrible customer support,never replied back to me answering any of my questions.Hidden import fees which they don’t tell you about prior to your purchase so get ready to pay 50% of your item if shipping to Canada.

THIEFS. I WOULD GIVE 0 STARS IF I COULD. I ordered on April 24th, we are now June 18th and I haven’t receive anything. I asked several times for help, but they keep answering the same thing: be patient. I think I’ve been patient enough ( 55 days!!). I keep on telling them via emails (only way to contact them) that I didn’t received anything and that I want a full refund, all they could answer me (after 2 weeks of my refund supposedly being issued) is that they will give me 70$US which is half of what I paid (130$US). I am not the one in the wrong, yet I still haven’t got an answer and will start legal procedures because in a legal point of view that’s called STEALING.

Never use this if you’re in Canada. Has hidden shipping fees. Screw DHL from the bottom of my heart I never got the shoe and still charged me for extra shipping and it was hidden

Too much extra fee. Saw a pair of $100 shoe available for 170, ok. I can afford that. Extra $42 handling fee, fine. Another $66 customs fee, so I spent $300 for a $100 pair of shoe. Yay

Don’t download. Worst customer service ever- Do not recommend

do not buy in this app. it's fraud.. this app is rubbish. It does not work. It charges you a shipment and extra charges you another shipment that is too expensive. I paid $303 for some sneakers and $43 for shipping. and when I arrive by UPS they charged me an extra $180. it's crazy. They do not specify any of this from the beginning that you are going to order. it's a fraud. I recommend buying 100% in Stock X, it's safer and they don't charge you all these kinds of extras.

Import fees for CANADA (2022). If you live in Canada DO NOT USE THIS WEBSITE or app, they have fees at the border that YOU have to pay for. I bought a pair of CDG converse and they charged me 155CAD Import fee, and goat doesn’t give cash back refund so no use canceling the order. I’m just trying to prevent others from falling into the same trap as me.

BADDDDDD. People in Canada don’t use this Dhl charges you 168 to get your order and also when I asked for a refund they took 78dollRs from me worst app ever

Dhl. If you live in Canada don’t use this app.Dhl charge you over 100$. I hate that I have to pay so much for some stupid pair of sneakers. Don’t bother ordering if you’re in Canada. Also they are very overpriced

NO. The shoes were 140$ so i get to checkout and all of a sudden shipping is now $45. So i decide to pay the shipping. It takes 2 1/2 weeks to get ready to be picked up by DHL express. I’m waiting for the shoe then i get a call from DHL saying i owe $80 in “fees” and if I don’t pay they won’t send them to me. I pay the $80 more so then i’ve payed $125 in fees for only $140 shoes. To top it of my shoes were supposed to be here yesterday and i needed to sign for them. So i stayed home all day waiting AND THEY NEVER SHOWED UP. Now it say “delivery day unavailable”. Absolutely horrible shipping prices, hidden fees, takes forever, not accurate times, and terrible customer service.

Horrible shipping. I live in Canada, and in their website is said it’s 40$ for shipping, a lil too much, if u ask me. But whatever. The they decide to ship it by DHL, forcing you too pay extra 78$, making it a total of 118$ just for shipping, bruuuh💀

Dissapointed. Bought a pair of zebra yeezy’s for my brother for his birthday. Opened the box and noticed spaghetti sauce color spots on both shoes and one shoe had scraped off letters in the soal. These shoes were definitely not new. Also, when it arrived In Canada, I got destroyed by a 217$ charge for duties. Only star given was for fast shipping. Will definitely never buy from them ever. I was able to take off the sauce from the shoes with some cleaning products but when you pay 800$ you should never get this product quality.

Shady ?. I installed it because I'm a sneaker head and they kept appearing on my Instagram ads so I figured why not give it a shot. Firstly this is an American based app so what I thought was a decent deal turned out to be in US. Not even including shipping. I couldn't even see the shoes without it taking me almost straight to check out, I'm just supposed to assume someone will send me a pair of legit shoes for all this money I'm spending ? Come on guys, your app barely has any reviews.

Trash. Been dealing with their customer service for over a month and when I finally got tired of dealing with them they threaten to suspend my account because they said I need to be professional, they didn’t answer anything they actually re directed our conversation like a 14 year old girl instead of dealing with my complaints I’ve boughten many pairs of shoes from them and now I’m treated like flaming trash good job at having THE WORST customer service possible! If you’re canadian or anywhere not in US don’t even bother they don’t care they use the worst shipping possible they hide fees I bought 190$ shoes and paid 78$ in fees and taxes that’s not the going rate on our taxes but keep lying to customers as you go forth. Complete garbage stay away

Scam. Payed 460 for shoes after tax and shipping and fees and it’s on the way. Then I had to pay an extra 200 for import fees. Outrageous. Be careful cuz they don’t tell you about the extra fees that you have to pay online to the shipper or at your door, I’m in Canada btw…

Don’t bother. This app used to be fairly decent and in fact I’ve previously bought from goat using their app but after updating iOS I was forced to update the app to the newest version… what a waste. Can’t even figure out how to search for a specific item anymore. After ten minutes I gave up, deleted the app and went to StockX instead. Someone needs to hire some UX/UI folks cuz this app is useless

Banks?. anyone here from Banks

Great shoes, awful duty fees. Would recommend finding another source to buy sneakers. Ordered a pair of jordan’s and the import cost was $172. Not Goats fault but they could use another company instead of DHL

Don’t buy if you’re in Canada!. I bought a pair of shoes, it’s worth was of 256 CA, plus delivery 40= 296 CA, when it came to my home the Delivery people charged me plus 101.28 dollars, in that moment you can take it or return it and this app gives your money back as Goat points so I decided to take, which means I paid for a $256 pair of shoes, almost two times the main price just for delivery(397.28 CA). Conclusions, if you are from Canada, buy knowing that you’ll pay almost two times the real wroth of the shoes.

Terrible. This app is one of the worst shoe apps out because it’s American based and you have to pay extra after the delivery too

Dam. Wanted to buy shoes for 190 USD, after shipping +30 USD, after ups fees and brokerage. It came out to 430 CAD. Scammed but I like the shoes so wtv… (just use stockX)

Order never received. This app is useless. Ordered my product a month ago and never received it. I sent them an email and they give me useless reasons like, “it must be stuck on customs”. They don’t specify a date on when I receive it . Please never order here!

Horrible App. Bought shoes that were listed for $350 and ended up having to pay over $700 for them when everything was said and done. Such a scam. Wish I never used this stupid app.

Don’t buy unle. Imagine buying shoes thinking shipping is $40 until DHL comes and your paying another $65 GOAT has no support line or anything to call so your basically f**liked if you need help in anyway don’t buy shoes here if you live in Canada cause you’ll be paying over $100 in fees and it doesn’t even tell you about the hidden fees upon ordering😂

Canadian buyers beware. Will never make another purchase from this site again. Shipping and duty will kill Canadian customers. Took a week to receive a email response from customer support. Ordered a pair of shoes for $434. Total cost for duty and shipping turned out to be $251.62 not the $40 included in the purchase price. Their solution was I could re list the shoes on their website or pay the excessive shipping and duty charges. They don’t care. Buyer beware.

Regret. Could of just bought shoes local at a hype beast store… Paid premium dollar for the shoes. Plus $40 shipping. Then I get a bill from UPS and it’s for $168.. almost paid more in shipping than I did for the shoes.. deleting app and never buying anything off goat again

Customs. Worst app to order, being in Canada. They charged me import customs of $100 plus. You should have mentioned it on time of checkout. N in exchange of returns they give back goat credits. Its like a trap, worst experience using this app. Will never use again, and would never recommend someone.

PROFESSIONAL THIEVES. Long story short we bought two shoes from here and wanted a bigger size. I understand it’s a market place but can you explain how can you refund $50 for my $400 transaction? AND I paid $90 for shipping the product back to them because I surpassed the 3 day return policy!

Hidden Fees to make the sale. I put in an order for a $289 shoe with 14 dollar shipping. They changed the quoted shipping price from 14 to 41 dollars after i put in the order, and I just got hit with a 126 dollar customs fee. An order i expected to be $303 turned to over $450. I totally understand that customs and shipping are a part of the process, but my problem is two things. Firstly, GOAT completely lacks transparency in reporting these values to the customer, I dont even understand how my shipping price changed from 14 to 41. For customs, theres apparently an option to ask for a different delivery service to bring the price down, they dont inform you of this option. Basically, it seems like they want to make the price *look* as cheap as possible to make the sale. And to make it all worse, when I tried communicating this to customer service, they showed no understanding or willingness to help or understand or anything. AWFUL service, I do not recommend, especially to Canadian sneakerheads.

Shipping. ‼️People ordering in Canada, DHL will charge you $75 more for shipping than what it says in the payment review‼️🤬

garbage. waste of time and money. could have ordered the shoes and got them much cheaper and faster anywhere else.

100% not great. If you don’t believe me go to they’re Facebook comments on any post. No returns of funds just refund in goatbucks. Not shipping included

CANADIANS BEWARE!!!. If you are in CANADA I strongly suggest NOT BUYING on goat. The shipping is too much. I ordered 3 PAIRS of shoes and got charged a total of $292 just for SHIPPING. I contacted goat asking if they could change the shipping provider to usps instead of dhl and they didn’t do anything. Save your money and buy on kijiji or letgo.

Hidden Fees. If you’re in Canada you have to pay import fees of upwards of $60 on top of $40 shipping

bruh. fr don’t buy i bought 313$ shoes and the customs were 122$ a waste fam don’t do it

Total scam. Ordered these expensive shoes in December. Received them in March. The first time they were shipped, they were deemed “not deliverable” ??? so they were sent back to GOAT. Surely I’m not their first Canadian customer! At this point I asked for my money back but they do not offer refunds. I had to pay another $39 for shipping. Then, I got a message from the shipping company that I had to pay $90 duty to get the shoes to Canada. Come on!!!! These shoes are for my 16 year old daughter! I gave a one star rating, but I would have gone lower if I could. This app will be deleted, as I will never order from GOAT again.

Okay. Shoes are decent in the app and seem to be okay priced if you live in the US, saw a pair I really liked for $50 and ended up paying $115 with some hidden fees, this app would be amazing if you lived in the US but if you live in Canada it’s not great, the process they do is cost of shoe+tax+shipping+exchange rate+hidden fee=price of shoe, instead of getting a killer deal I paid average price if not more, the shoe told me it was $80 CAD final cost but turned out to be $115 CAD final cost, we will see how the shoes turn out.

No Goats for sale. Searched for Boer and Nubian and both turned up zero results. All I see is running shoes. :(

Scammed. I got completely ripped off by this company. I was charged $90 on my credit card more then I was suppose to. I reached out to the company and they told me it was because the currency was in American. However when I checked out I made 100% sure I was checking out in Canadian dollars. In addition they use a shipping company (DHL) that charges ridiculous customs and fees. I was charged another $90 for custom fees. The company gave me no notice how expensive these fees were and they are aware this is what happens. Terrible customer service, they did not help me in any way.

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Be aware! Never pay extra for instant shipping. The worst shopping experience ever.... This is the worst shopping website ever!! I wanted to purchase a pair of shoes. Normally, I use websites like StockX, Macy, Proper, and etc. For the first time, I wanted to use GOAT and found my shoes. On the shoes' price, there was an option of "instant shipping" with $25 more. So, I chose that "instant shipping" option. I've made the purchase and the status of the order changed to "ready to ship". Because they claimed that they've got the shoes in their hands as authenticated and ready to ship. It's been more than 8 days and neither they shipped the shoes nor want to help me. I've been emailing them and every time, I'm getting automated like answers which are irrelevant to my requests. First I asked for a refund for that extra $25 because they didn't fulfill the requirement of "instant shipping" service. They didn't respond... In the last 2 days, I've been trying to cancel the order, they are not responding to that request too. I don't know what to do...

“No return policy” allows sellers to sell inaccurately described shoes at buyers expense.. I have had several issues with this “company” and how they “verify” shoes, but because I can find shoes on this app cheaper than I can on stockx, I still utilize it. My biggest issue and their biggest flaw is GOAT does not hold the seller accountable for inaccurately described shoes. Bought a pair of used shoes which, based on the pictures, merited a higher than usual price tag. However when I received the shoes, there is a very visible scuff which has lifted the leather and taken the dye off, over an inch long. This flaw was not shown or mentioned in the sellers description. Sent email to GOAT. They come back nearly 4 days later and tell me tough cookies because their “verifiers” verified the shoes meet the sellers description and passed.. I said no, no to that because I actually take screen shots of every post of used shoes I buy as backup to any claims such as this. But none the less because of that and their “no return” clause, I am stuck with a pair of damaged shoes.. be aware, they do not hold bad sellers accountable.

Scammed.... I ordered a pair of new size Men’s 7 ultra boosts from Goat. I’ve used goat for shoes in the past and always had great experiences, but not this time. I received not only a size 4 (wrong size), but one was also clearly used while the other shoe, brand new. Something so obvious to the naked eye, clearly no one actually checked the shoes. This was very disappointing. I reached out to GOAT customer service... Three days went by with no response. So I obviously sent in a return. They then charged me an extra $15 for return shipping on top of the $10 shipping to get the item to me. So I end up losing $25 because of a mistake this company promises won’t happen. When I received my money for the return, it was given to me in GOAT credit and I was not able to transfer the money back into my account. So I ended up losing about $200 because of a company that couldn’t do what they promised their buyers they would do. Still haven’t received an email back from them and am very upset that I am not out this money. Will never do business with them again.

Please Beware - Don’t Deserve 1 Star. Beware .. The worst by far. I’m a seller and my most recent transaction with them was a complete disaster. First of all, it takes a week to get there, no problem. Then it’s stated that their authentication process is done by specialists. Which is a lie. Any fashion curator would know that Off White sneakers comes in only whole sizes. So, after waiting a few days I was told that they cancelled the order stating that I sent the wrong size shoe. I listed a (44) which is equivalent to a US (11) and I was told that I sent a 10.5 .. Really! You waited this long to tell me that. Insane! The customer service is pathetic. I reached out to them several times to see how they were going to clear up the matter and they stopped returning my messages and also told me that I had to pay for the return shipment. Really! Even though this was an error on your part. STAY AWAY and sell your items on another site. Great app functionality but everything else is poor from the customer service to the reliability guarantee. DISASTER - DISAPPOINTING - STAY AWAY

platform g.o.a.t .. but service is w.o.a.t. selling/buying/trading sneakers for 15+ years around the world so generally very knowledgable about process and typical points of friction/contention .. goat has come in and provided a seamless, beneficial, accessible model to build trust into the transaction process generally platform: well-designed, smooth, intuitive, fresh approach to mass inventory structure of 2-sided sneaker market, brilliant use of pricing touch-points in user-facing spaces service: absolutely the worst of all time service i’ve ever seen .. for a platform that is so good/easy to use, the wall setup between users + service dept is abysmal and completely disorienting .. any issue with an order is unilaterally handled after multiple delays and unknowledgeable service people (with little power to boot) making decisions on what to do .. this creates a stream of open ticket being “worked on” by faceless, inept individuals who couldn’t care less about consumer needs .. this reality destroys every positive that comes along with the platform and makes the goat experience intolerable (there are other resell platforms out there with similar authenticity guarantees + cheaper prices + more willing service teams) goat quickly become w.o.a.t (worst of all time) when they decided to build out front/feature set in a market that is CROWDED with players offering exactly what they offer in packages that at least offer some semblance of awareness/connection to consumer needs

I love the app. I love this app! At first I was a little worried about being cheated, not getting the right shoes, or losing them along the way, but now, I love this app! I recently just bought a new pair of Adidas For a great price. I think they find the cheapest shoes on the internet and sell them, because the shoes I got were a third more expensive in stores than in the GOAT app. Overall my shoes came with amazing quality, my only complaint is the shipping time, which is 13-14 days. So whatever shoes you are thinking of buying, buy them two weeks earlier. Another great thing about this is app is the simple order form. When you buy the shoes it gives you all the details (except when they arrive). It’s like a pizza delivery app that gives you the step by step process of your shoes being shipped. Would highly recommend this app to anybody who is looking for shoes at a great price!

Goat Scam :. I was successful on 1 of 5 attempts to make a transaction on Goat . They immediately charge my credit card but the seller is in no rush to send the shoes . Waiting for a better offer ? Also has them on another site ? Not sure . All I know is I didn’t get the sneakers I was charged excessively for and after waiting up to 3 weeks was told the seller decided not to send the shoes . How about this novel concept, make the seller put a credit card on file and charge him if he reneges ? The goat scam is great for goat ! Risk nothing and extract a large profit for having an expert 😁 funny , authentic a pair of overpriced sneakers . Good luck ! The clock is ticking on goat 🐐 6 months they’re out of business. I may open my own place and call it float ! Because that’s what they do with your Money . David DeLisi. Had to put 4 stars or they wouldn’t accept my review !

Terrible.. They send shoes that are damaged but listed as new first of all. I bought some shoes that were at goats facility that had went through “inspection” but when I got them the left shoes was completely defective. It was like the left shoe was a display model. That was the first red flag. If the shoes aren’t instant ship, you better have some time on your hands. It will either take weeks to ship or something will fail along the way. You buy a shoe and wait 3 days for confirmation from the seller and they go ghost. I waited a week after I bought a pair of shoes that were used and in the description it said “NO BOX”, That didn’t bother me I just wanted to the shoes to fill my collection. When the shoe arrived at goat for “inspection” they said it didn’t have an OG box so they wanted to ensure me I got the best deal. So they said they’d find a compatible match, they couldn’t because it was the only one left so they said oh well good luck looking. That screwed the seller over and the buyer(me) over. It was a terrible customer service move on GOATS behalf, you made me miss out on a shoe I really wanted. Probably will never shop again.

Bad. I buy Nike uptempo wheat from their app brand new it took me 1 week because of goat need to verify its authentic or not When I got the shoe I check the shoe I found a scratch in the back of left shoe and there a lot of glue around middle sole on both shoe it’s take them 3 days just to reply my email and the email they send me told me that they read my email and gonna email me back in 48 hr business day ok after wait 2 day they told me they gonna give me full refund in goat credit but it’s almost 2 week and at my first time buying from them already like this so I tell them that I already tired with this and I want my money back to my bank account and they say their policy they cannot return to my bank account because it’s already past 3 hr since the seller confirm they take the order well I buy brand new shoe I expect it’s perfect if not glue everywhere anywhere u go if u say brand new but have defect u should say it or write it in the app so the potential buyer can decide they want to buy it or not not like this U guys better think twice if u gonna buy it from them

demoralizing experience. we have bought numerous items from GOAT and had no issues and were satisfied. Recently in January, my daughter ordered a hoodie and never received it nor did we get a refund . This is for the one star. If we can, we would give no stars. We got notice that the order was to be delivered but for some reason the driver of the delivery carrier did not leave it on the porch! There was numerous texts and messages sent between us and the delivery carrier and GOAT , trying to get the order but only to find out, that it has been lost!! We have been asking for a refund and got all kinds of run around. still no refund. The delivery carrier said they reached out to GOAT and vice versa. This is truly demoralizing. My 14 yo daughter lost money and an order. It is sad that we can not trust GOAT and the delivery carrier anymore. You have have lost a customer. It is too bad because we enjoy shopping on this APP and my daughter wants to buy some shoes and i have to unfortunately tell her no. We can not afford to lose more money from this APP.

Excessive Fees. My first time using GOAT hasn’t been that great. I purchased my shoes and received them in a timely manner. Unfortunately the shoe was to small and needed an exchange. I reached out and was told I couldn’t exchange not return the shoe because it was a presale. Honestly I didn’t even see that anywhere when I purchased the shoe because the shoe had already been out. But I’ll take that lost . I decide to resell the shoe on the site and place it back on the market for what I paid. Nothing happens. So I received an email to lower the price even more. The shoe was able to get sold but after all the fees ( not including the price of shipping and fee I already paid) you considerably get a less cost for the shoe. Ok cool, I decide to take the hit. The icing on the cake for me was when you decide to cash out ,they charge you another processing fees which cuts your return even less!!! Never again will I use this company again.

Horrible customer service and loyalty to buyers. This is my first time purchasing anything from goat and I placed two orders over the holidays. One offer, one buy now. Both were confirmed by the seller and yet both got canceled after waiting for a week for shipping details. I’ve contacted goat and they are extremely dismissive. Quick to tell you to just “buy another shoe and try again” or that’s there’s nothing they can do. I’ve never been so disappointed for both Christmas and New Years. Literally the worst news as I was getting gifts for family and myself. If you feel like you’re getting a good deal, you’re not. They don’t want buyers to be happy with their purchase, rather they’d try and sell shoes to you at a higher cost. It’s not worth it cause they’ll quickly disappoint you and only provide loyalty to their buyers. Never sellers. No resolve. No type of compensation. Just excuses as to why they don’t want your money. If I could give 0 stars, I truly would. Worst experience ever.

This app needs to take better pictures of shoes. I ordered a pair of Jordan’s and blazers. Both had a hint of pink in the shoes that weren’t noticeable on the website but where noticeable in person. The Jordan’s that where suppose to be only black and white had pink stitches around the shoe that were barely visible in the pictures. Maybe an improved zoom in feature would help a lot so mistakes like this wouldn’t happen again. For the blazers the tongue of the shoe was pink and I barely noticed it because there were no front profile picture for the shoe. What’s most annoying is that I still have to pay for shipping when returning something. If some shoes had free shipping that would help this app way more. Return shippings should be free too.

Don’t buy anything from them. I bought a pair of sneakers from this company and have regretted my decision since. First, after waiting for the shoes to get verified and then shipped to me, I was told that they had been returned to the sender. They tried to pass it off as this happened because the courier was unable to deliver it to me because nobody was there etc whereas it turned out that the shoes had been shipped from Hong Kong and deliveries from HK require id info of the recipient. Nobody contacted me for this ID info. Anyway, now they say I cannot be refunded but can either choose to sell these shoes through them or have them shipped to me. I kicked a fuss and they waived the shipping charges but turns out when I logged into to process the shipping the price of the shoes that I have already bought and paid for and are supposedly sitting in storage changed and I paid an extra $20 for it. On top of that I have to chase DHL myself and make sure they are delivered to me. It is just a very strange model of business - bordering on a scam and not worth it!

Terrible Customer Service. I gave GOAT 2 stars instead of 1 because I understand that the coronavirus is causing a lot of stress to businesses. I can also understand that there may be minor delays during this time. But my most recent GOAT order had a delay of over a month and then the order was cancelled. The worst part of this was the terrible customer service. I would email them and they would take weeks to respond. When the staff would finally respond, I would never get messages that were specific to my order, but very generic and unhelpful ones instead. Plus, my account had already been charged during this whole process, so I had paid for the shoes but was given no information on where they were. Since my order was cancelled by GOAT, I will now be getting a refund, but I wouldn’t be surprised if that takes a while to process. Long story short, I understand that businesses are going through difficult times right now, but this horrible ordeal with GOAT’s customer service is the reason that my recent order will be my first and last with GOAT.

GREAT PLACE TO SHOP!!!!!. My husband‘s birthday is fastly approaching and I had to do some last-minute shopping being that all the major shoe stores in the mall were out of stock for the shoes that I was looking for. luckily I was presented with the opportunity to shop on GOAT. At first I was a little apprehensive about buying shoes online but I went ahead and bought the shoes anyway. In less than a weeks time, I received the shoes via UPS. I was also able to get tracking along the way which was very helpful to ease my anxiety. When I opened the package the shoes were absolutely perfect. I love the way that they were wrapped the presentation alone was an all-star situation. I also loved the authenticity card that they place with the shoes and the sticker from GOAT was cool as well!!! It shows that they take pride in what they do and are serious about their brand. I would highly recommend this Company !!!!!

Poor. This store is the worst, I bought some tennis shoes and they were big, I admit it was my mistake because I bought a men's size and not a women's size, but in less than an hour after making the purchase I realized what happened, but they since At the beginning they had already obtained my money and obviously they did everything to keep it, because I tried to cancel the order and they told me no because the order was processed, although it was also delayed in arriving, supposedly after returning it they would return my money to me , which is not entirely true, because they only gave me the credit for the amount of the purchase and they refuse to return it to the payment method, that is, I have the obligation to buy from them, even though there is nothing to want to buy I only have the option to buy in your store or lose more than $ 350! this will be the last time you shop with these scam people! Before making the purchase I recommend you visit other pages that have better prices and you do not want to touch your money

Best sneaker app. This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing

Lack of customer support and knowledge of my package. Using GOAT for the first time was simple and easy to use and they got some good prices and if patient enough you could get that item for a lower cost. But my major problem is the lack of info on where your order is at, it got to the verify phase and it stayed like that for 3-4 days and out of no where it got to the shipment delay and I had no idea what that was and I looked for help by the GOAT support chat and all it told me was to look at the FAQ and there was nothing related to what a shipment delay was and nothing about where my order is at. I contacted GOAT and all I got was that they didn’t know what was going on and that they would contact the warehouse “quickly” and I’ve waited another 3 days and no response. GOAT is great and all but their lack of customer support and knowledge of where the order is at makes it hard to trust the App to make sure it’s customers get their orders.

Beware- a Scam. After selling a couple pairs of shoes on GOAT, I received an email that I “qualified” to be a GOAT Clean seller, which means I would ship my shoes to GOAT Clean and they would professionally clean a photograph my shoes and list them for me. The services they perform would mean I could sell them at a higher rate, but they would take a bigger cut, which I understood and was fine with as a motivated seller. I shipped three pairs of Jordans in very good condition (one was never worn) to the address provided (the shipping was free). A couple of weeks later I received an email that one of the three pairs of shoes wasn’t in good enough condition and that if I wanted the pair back I needed to pay them $20 for shipping. $20!!!???? A few hours later I received a follow up saying that actually none of my sneakers, including those never worn, were I good enough condition and that I needed to provide $60 (20 per pair) if I wanted them shipped back. What kind of shipping costs $60!!!?? Total scam operation. I now have to pay them for shoes that I own - they made a quick buck. Don’t fall for it.

Worst customer service. Ordered shoes for which it clearly stated 7-10 business days. Ok, not a problem. Two weeks go by and I submit a request just to receive a status update. No reply. Sent another one. Nothing. Finally, I get a message saying that my claim has been escalated and I should receive information within 48 hours at the latest. Not to my surprise, I received no status update or messages at all. I reached out again and was told that it has already been escalated to which I replied that I will begin an investigation to my charges if no status update is provided. It has not been 2 more weeks where I have received no information aside from a phony shipping number with UPS that was created the day of my order. Nothing has been shipped however. The fact that the customer service reps are literally the only people to talk to and provide absolutely zero assistance is a huge red flag Seems like a phony shop to me with non sense business practices. First and last time using this garbage.

If your going to buy online use stockx. Let me tell how bad the customer service is first of all. I have sent out multiple emails over a period of 2 weeks today is April 29th 2020 I still have not heard from them regarding an order I placed in March they are using the covid 19 as an excuse, so when you email support they send out an auto reply for a statement of covid 19 so no matter the subject line you put you will get the covid 19 auto reply nothing else that would answer your questions, because if they are the direct competitor to stockX they would be on they A game just like stockX is doing during these unprecedented times I will never use goat again in my life for the simple fact that customer service is straight trash and I have used stockX plenty of times before so I will continue to use stockX even with their new fees because I know I will get great customer service when I need it. So to anyone who wants to use goat be my guest I can’t tell you not to use just giving you my 2 cents but apparently others are having the same issues so let that sink in

What has happened??. I used to LOVE this company. It was better than the competition in many ways. Over the recent months there’s been a severe decrease in the quality and care of the people working. I’ve been shipped incorrect things. I’ve been told my shoes were missing things when they were not. Goat has even apologized and purchased the sneakers the first said were missing things. My biggest complaint here is how obvious it is that the people working for you have not even the slightest knowledge of sneakers. Especially those who are handling the tickets and online customer service. I used to love you guys. No your just headache after headache. You never notified us that we’d be charged tax. And then you ever so cautiously just add it to the bill. You don’t even show that it’s been added on the screen we have to physically scroll down to see that the total has changed. Step your game up. You used to treat us like family. Now we’re just customers. For anyone who made this far I have well over a 200 seller score. I use the app a lot. It’s sad that it’s changing the way it is.

Worst Customer Service!!. I bought a few pairs of Air Jordan 1’s and placed them in Goat storage to resell them later at a higher price, and to also skip the whole shipping my shoes out to them for verification. To anyone thinking of placing their shoes in Goat storage, Do Not!!! My first two pairs sold without any issues, although I feel like Goat uses our stored shoes for their “instant ship” option and keeps the difference because there is no option to list your shoes at a higher price for having your shoes stored with them and you are always competing with other sellers who are shipping their shoes in for verification. Very smart on Goats ends! My last shoe that I had stored with them sold and it has been on hold for 72 hours now! They haven’t released my money or relisted my shoes for sale, this is ridiculous! Considering that I have my shoes consigned with them. I emailed their customer support and they haven’t been able to give me a straight up response about why they are holding my sale. If it is an issue with the buyer, that should be resolved between Goat and the buyer not me. Their customer service is the worst!

Overall Totally Classy. I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!

Ridiculous Policies.. Between Goat & StockX, I honestly don’t know which is more annoying.. Their policies are not consumer focused, instead money hungry focused. Goats return policy is basically to return you a portion of your money as credit (because they deduct shipping), even after the support bot tells you about getting your refund. What kind of company (that’s supposedly profitable), doesn’t return back a consumers money but instead forces you to receive credit and purchase again after being dissatisfied with your purchase. They are feeding off of the love people have for sneakers and being sneaky and deceitful with their policies!! I’m in the process of sending proof to my bank, if Goat does not give me my money back. After buying over 30 pairs of sneakers on this app, I’m disappointed that they still don’t care about their consumers. This is officially the last straw and the reason I will not be purchasing again.

Do NOT BUY from here. Customer service does absolutely nothing. I’m not sure if they’re trying to handle request or just smoking weed all day at home. I exchanged 19 emails. With the need to change my delivery address because they went way past Christmas and the expected delivery time by 3 weeks. The worst part is they replied in gibberish making me believe I would be able to fix this issue. Just for today to come and then send my package to the wrong address. I reached out 3 weeks ago before they even received the shoes for that request, somehow they were unable to change the address in their system that entire time even though the shoes weren’t even close to the shipping part yet. Exchanging 16 emails over the last 3 weeks constantly looking waiting everyday for their reply is one of the biggest regrets of my life I have seriously lost hair over these people. They talked me in circles about options and made themselves look good just to end up doing absolutely nothing for me and my order. Never using this app again.

BEWARE If you like being treated as a valued customer…this app is NOT for you!!!. I’ve been a seller and an occasional buyer on GOAT for about a year. They consistently have some of the worst customer service. There’s no phone support, so you’re always depending on them replying to your email inquiry. They take forever to respond (pre and post Covid). When I finally do get a response, the reps have no problem solving skills or ability to resolve any issues brought to their attention. Sometimes I wonder whether or not they even read what is written as their responses have nothing to do with the email I sent. I have tried really hard to stay with them because I’ve been able to sell sneakers with them quite easily … but the minute I need to make contact for help it’s a disaster. I finally had to pull all my sneakers I was selling and am looking for another option. You would think that paying such expensive fees, sellers and buyer would be provided with quality service, this is not the case with them. They do not value their sellers or buyer. Would love recommendations of other apps?!?

Scam. I bought a pair of Jordan 12 taxi's off of this app and they were fake. I'm not a hater or anything but I've trusted goat for years and have been buying shoes from this app constantly. But when they let one fake get through and I didn't even check for it to be authentic because goat has never sold me fakes before so I didn't really think too much about thinking they're fakes. It even came with an authentic verification from one of their employees and it was even hand signed. But now when I ask customer service for help they say they'll respond in 48 bunnies hits but it's been weeks and looks like I'm not getting my money back for fakes they sell. It's complete bs. Never buying from goat again. StockX from now on or flightclub. Every time I email the customer support about something else they will email back in about half an hour but every time I ask help for the fake Jordan 12 taxis I got from them. I never get an email back. I've emailed them about it the fakes and then they don't respond but when I ask for something else they respond quick. It's weird, I wonder why they do this.

Stay away from GOAT at all costs. Scammers.. Sold a brand new, never even unlaced pair of Concord 11s. They didn’t pass their authentication “due to signs of wear”. They sent me pictures of them. They unlaced my shoes for the pics, but they still showed no signs of wear at all. From the date they ruled them no good, it took over one whole month for them to ship the shoes back to me. They take 1 week or more to respond to any inquiries, and they don’t care about the customer at all. They don’t listen to you. They just keep repeating the same thing over and over to you. Scammed me on my brand new shoes I sold, and they charged me to ship them back to me. The buyer most likely didn’t want to go through with the order anymore since the price went down after they purchased my ask, so GOAT screwed me over as the seller. Such a shady company, headache to work with, nonexistent customer service. I didn’t think any company could have worse CS than StockX, but GOAT far surpasses StockX in how bad they treat customers. Never selling or buying again on this ridiculous platform. AVOID AT ALL COSTS.

Don’t not buy pre-Released items. I’ve been waiting for my items for almost a week and UPS says they never received the package but a label was made 4 days ago. UPS told me ask Goat why haven’t they brought the items to there facility. When I contacted goat they where very rude and sounding angry. They told me they can’t do anything thing about it. The lady I spoke name was Mia she told me they don’t refund on pre released items, and that seller doesn’t have a time limit on sending my items. See the real problem is that Goat makes you pay $65 for instant shipping that they claim takes between 3-4 business days, but today makes day 6 no updates or response from goat, and UPS says goat just made a label 4 days ago but never actually brought the package. Goat doesn’t care about buyers who already paid them. Goat only concern is getting your money. I’ve emailed them at lest 5 times only one response saying I can’t get a refund, however before I made my first purchase from goat, they emailed daily about promotions and new items.

Please do not buy from here it’s a nightmare. Don’t listen to the review average, trust me. I’m sure many people have positive experiences, but do you really want to risk it reading all these bad reviews that are the most helpful? I was so excited to purchase a pair of shoes I loved when I was younger but couldn’t afford as a graduation gift to myself. Turns out that to them “new” means “obviously used and worn a lot” because I got a pair with creases, rocks and sticks in the traction pattern, scuffs all over, paint chips on the lace eyelets, and stains everywhere. Also to them a “good condition” box means no box at all. I am so immensely disappointed because I saved up a lot for this and was so excited for them. Instead they crush that hope of mine and stomp on it with some dudes used J’s. If you want to do any returning, you also have to pay for shipping. And since I had to pay shipping to buy and they don’t return that, I lose like 30 dollars from this little try on. Not only that but they only give you the return value in GOAT credit, so thanks I get the privilege of getting my hopes crushed again when I get something entirely different than what Was advertised. Once you give them your money it’s gone for good and they will give you only a portion of your refund and only in store credit which is useless when you cannot trust the products to be authentic to description. This was my first time using this service and It’s truly heartbreaking. Please do not use them.

Extremely disappointed customer. his Goat app has been extremely confusing and misleading. The first time I purchased the shoes I was refunded due to lack of address confirmation. This was a Christmas gift I have been dealing to get from your website. The fact that we are in mid January and that I had to pay an additional $31 to get my son’s gift and will not arrive now until end January is insane. When emailing support requesting a refund I received two different conflicting emails. One said I would be refunded shipping cost the other saying I had to pay. I hope this response helps for future training in avoiding the issues like the ones I have experienced for the last month. Needless I will never purchase anything from this site again. I will make sure my poor rating on your app is entered. For the record the shipping address has always been correct. When finalizing the order from storage it showed up with no issue and without asking for confirmation.

Bad company model, terrible customer service. Ordered a set of shoes for Christmas gift for 99 dollar was excited to get them for practically retail price. After at the verification portion of the order they notified me one of three possibilities took place 1 the SKU was wrong 2 wrong size or 3 no box. They didn’t give me any other chance to say I want them because honestly wouldn’t have cared if there was no box and they were real. And if they were the wrong size they should have contacted the seller informed him the mistake and have them resend the proper size. The fact that I get no compensation for having to go back on the site now reorder the shoes that were once 99 for 154 only 7 days later is super annoying. I think this company need to consider allowing the buy and seller to talk back in forth in case of stuff like this happens. And to add to this I contacted customer service which is a nightmare because it’s just playing email tag back in forth where they give you half answers to you questions and they could even tell me what was exactly wrong with what was sent to them.

Lazy Workers and Even Worse Customer Service. Ordered a pair of “NEW” Nike Dunk High Syracuse 2021. Paid $220 for the shoes plus shipping and tax. They arrived and I opened the box to immediately see the Nike box was damaged, but it’s not the end of the world saying as I didn’t plan to resell them. I then opened the Nike box and immediately smell cigarette smoke. I take the shoes out the box and check the bottoms which are scuffed and have obviously been worn. I then check for any other discolorations and find a relatively large streak of blue and orange on the side of the left shoe. On top of that they were missing the paper inside them to keep their shape. Saying as I wanted brand new shoes I decided to return them. The best they would offer me for returning them even though I paid $220 is $196 which seems very unfair. And I do want these shoes so I’m going to have to try some other way to get them, but saying as the workers at GOAT care little to none about actually legit checking the shoes it will probably not be from them again.

Do not buy or sell on this app. Do not buy or sell with this app. Their “authenticators” are just stupid kids who probably worked at footlocker for 2 months and couldn’t cut it. Then they damage the box and paper and rough up the shoes acting like they know what they looking for. Might as well buy used and save some money. And absolutely no customer service to speak of. My last 3 sales on the app all shipped in perfect shoe boxes boxed up in bubble wrap. I even took pics before shipping with their forms to verify dates. They flagged all three as damaged boxes and wanted me to offer discounts. But when I asked for pics verifying the shoe boxes were damaged they ignored me. After multiple emails asking for pics they said they don’t take pics because of Covid. Covid? You can catch Covid from an email with pics now? Do not sell on this app. They are scamming people.

Trash. Worst app and experience. I bought a pair of shoes for a Christmas gift, spent close to $200. Had them delivered and my boyfriend sat down, put one shoe on and realized they were slightly too big. Never walked in them or stood up. So we decided to return them to get the store credit and purchase the same pair shoes from GOAT but in a different size. Was told my return had been denied because of shoe scuff and could either consign the shoe with them or have them sent back to me for $14 in shipping. I asked them to explain to me how there was shoe scuff if we never stood up or walked on the shoes. No answer or explanation. I asked them to show me actual pictures of the shoe scuff which they couldn’t explain and said their experts said there was shoe scuff and that’s the final decision. They also noted that the pictures they send you to show you the issue sometimes doesn’t properly show you the issue. So now I spent $200 on shoes that we can’t use and no gift because they ripped us off. Highly advise no one to use them. No integrity and honestly just poor customer experience.

Item not as Described. Ordered a pair of White Run Ultra ‘Triple White’ off goat lister as NEW but without the box. Only to receive my pair and noticed they’re used. This frustrates me because for one they were listed as new and how does an authenticator pass these as NEW?!! Before I ordered I did research about ordering shoes without a box and some reviews seemed positive, but not mine. I want a full refund and, but they’re only paying me for the shoe, and not the shipping. The shipping was $12 and that’s good money. They’re also only paying through credit! Like I want to order off this app again and happen again!! I’ve emailed them twice and haven’t got any response yet. I’m hoping they’re able to resolve this problem and direct deposit to my bank and not just hand me credit. If any GOAT employee happens to look at these reviews , please look over the recent pair of purchased, ‘Triple White’ Ultra Run Huraches sized 10.5, they came “New” but without the box. Hopefully all is resolved soon.

GOAT APP. This app really is the GOAT. They are a little different than other online “stores” i buy shoes from but this app is legit and great. I DID have to wait a little longer because they make the sellers ship them to GOAT first so they can “authenticate” the shoes and make sure the seller didnt lie about anything and then from there, they ship you the shoes but I didnt wait forever. Their emails were a little spaced out, as in I didnt hear from GOAT for a week or so when they originally receieved the shoes but i was PATIENT and i waited and then boom, a week or so later, they sent me an email saying the shoes were on the way. This app has TONS of shoes and pretty comparable prices. I will be shopping here again, and like i said you will have to be patient when ordering shoes from them but they sold me on this app, 10/10

Great app, past events disappoint me. The app is great, I use it whenever I need shoes or whenever I need to clean out my sneaker closet. But unfortunately my birthday was a little bit ago and I had 3 sellers cancel on me. Resulting in no presents for me. Thankfully I used another app and they shipped the same day. I definitely recommend the app but this was just very frustrating and very time consuming. Each cancelled order took around 5 days to tell me, I kept getting excited over a pair and then having them tell me nvm. I’m hesitant to keep spending my money without knowing I’ll get the shoes because I don’t want to wait for something that isn’t going to happen. This app needs the ability to contact sellers!!! I cannot stress this enough this would’ve made my experience better and it wouldn’t have been canceled orders.

Never buying from GOAT again. Extremely BAD customer service, they don’t resolve any problem you are having with an order. I ordered a pair of sneakers and had to return, then bought two more pair of sneakers (one box without lid) and had to return in order to exchange for another size and they didn’t accept the return for one of the sneakers because they had “signs of use”. I returned sneakers right away they arrived, which means sneakers already had the “signs of use” they were talking about. Also, they don’t return shipping money back. Each time you want to return you are losing the $10 they charge you for shipping. Last but not least, sneakers can take FOREVER to arrive, they don’t even update the tracking. NEVER buying from GOAT again and would defiantly not recommend it to anyone. You’ll loose money, wait forever for an order, and won’t get issues resolved if needed.

Find my shoes. I have a 2019 bred that has been missing since the beginning of April 15th 2020 it is now July 9th 2020 and your horrible customer service “support”, tells me every time, wait 5 business days. I do that and still absolutely nothing. I could’ve drove to california and picked up my shoes from the warehouse faster then your team works. You have snails and idiots working your customer service lines. I’ve opened at 20 tickets since the day you said you “lost my shoes in shipping” turns out you do have them and there is proof of that. NOW FIND MY SHOES! Worst company ever. Go through stockX or eBay the fees are outrageous as well! I have a 118 seller rating as well and that must mean nothing to them that I help them put food on there table but they can’t walk to a warehouse and find my shoe??

Poor customer service. Recently I ordered a pair of Jordan 5 blue birds and I never received them, I went to the app it said package was delivered but my shoes was no where to be found. I contacted goat and let them know what the issue was and they ask to provide required information to place a refund through insurance, the sent me a picture of a paper to fill out but there was no where for me to input any of my information, I told them what my issue was and they sent me another link attached to the paper but the link just brought me to goat support page and had no where for my to type in my information, I asked them if they can send me an online copy where I can do so and no response… I will never order from goat again! Mind you this is my 4th purchase from them and every time there was an issue, first 2 times my shoe was delayed and didn’t receive till 3 weeks later and my 3rd time my sneaker was canceled after waiting 2 weeks and now this for my 4th time is absolutely ridiculous.

No Customer Service. All of my recent purchases on this app are coming from Italy, with little to no status update for weeks. The first time I need some yeezy slides for a vacation, I gave them two weeks being that they are basic I would expect them under two weeks. They arrived arrived a little less than a month. I ordered some AF1’s that bricked, over two weeks ago, still haven’t been authenticated. It’s only showing that the process started in Italy. If I want a refund, they make it extremely difficult. I sell sneakers on this app and know there is a limited time to ship the sneaker, so why would it take so long to receive the product? It’s a rhetorical question because there is no customer service that can answer this for me. Either way, I read another review of a customer saying they were trying to ship them reps and I suspect something sketch is going on as of recently. Also, sometimes I am billed from Flight Club when I order on goat, and FC has definitely sold me reps before. Just watch out.

Me & GOAT are on good terms. I’m an avid sneaker collector and I’ve bought over 30 pair of sneakers from GOAT and there hasn’t been many issues. The few minor issues I’ve ran into were taken care of by customer service in a timely manner. GOAT is where I immediately turn to if I can’t get a release the day of. I haven’t sold many pair, but it’s thorough, easy, & it’s a fair process. I’ve bought sneakers from the main competitor company that starts with an “S” and ends with an “X” and I had very bad experiences with them multiple times including receiving “used sneakers” bought at a “brand new” price and I had to resell them to get 80% of my $ back because their customer service wouldn’t take responsibility. I’ve never had this happen with GOAT and so far, so good 👍

Bad customer service. Ordered a pair of shoes , never received them . It’s been a month later & no one is writing me back . If you order shoes from these people you might not get them . Terrible . Written them Dozens of times every other day & still no response . Paid with my credits from selling shoes so I can’t file a complaint with my bank . So they basically robbed me . Who knows if I will ever get me $700 or my shoes . Also there will be random shoes purchased on your purchased history & when you ask about them they can’t give you any information . Chances of your important cc information being compromised & all they say is we will refund your original payment within 2-3 business days . I sell on this platform all the time & never thought it would come to this

Do not shop with GOAT. I ordered a pair of shoes just over two weeks ago, Jordan Tinker 3’s, and they were “delivered to goat” within days. And that’s where they have remained for two weeks. I contacted customer service to ask what the hold up was and they proceeded to tell me that somebody in the shipping department would reach out to me within 48 hours. Whatever right? I just figured I’d wait it out and see what the fuss is about. Well 4 days passed and I hadn’t heard anything back (I’m not sure what kind of time schedule these folks run on but it’s not accurate) and I was slightly flustered so I may have said a few “French” words in my little message to them. They got back to me within 13 hours and told me to watch my language and that somebody would reach out to me in 48 hours, that there was a “craftsmanship defect” in my order. They give you no information and there’s no physical phone number to call. I’m sure I will wait at least a month if not more on my shoes (that’s IF I ever get them) take your business elsewhere. This app is a joke. No clue how these people run a business.

Costumer Service Improvements. I have bought multiple items from this company with no issue. I was recently trying to make a purchase and I kept receiving an error message. I called my bank and they assured me my information was correct and they could see that there was a 1 dollar charge. So I proceed to try again. To no avail, I went to look for a number to speak to customer service but there was not one. The only form of communication with this company is via email. I sent the email explaining the issue with a picture of the error message. This message was sent on the 24th of July. Today is now August 5 and I have messaged multiple times on the thread along with submitting a second request( which they recommend you not do, due to slowing down the response time Due to Covid) on the 30th of July. Both requests have yet to be resolved nor have I received and update. This is very unfortunate because I love this company, but costumer service has to be a bigger priority.

Pretty decent!. My first time ordering from goat, I was very nervous bc it was my first time ordering any shoes from online. But they got here at like 7-9 days I believe so they were very patient with me when I asked them when my shoes will be delivered to me they kept me updated.. they replied to my emails pretty quickly would definitely order here again.. there’s only one thing I personally don’t like about the app, and that’s the update. I don’t like the update bc the wording is very small and it’s more complex in my opinion. Also when I click on a pair of shoes it takes all day to load even when I refresh the app everything still loads slowly.. and a blank white or black square pops up, which wasn’t happening before.. I feel like they should put the old update back onto the app.

DO NOT BUY THIS IS A SCAM!!!. I purchased some Nike airmax premium 90 noir shoes basically $200. I bought them new with no box. I was under the impression that the shoes were new with no box. When they arrived the toe of the shoes that are half suede was messed up. The suede on the side were messed up. The shoes were stretched , had lent of the shoe laces , the sole Nike part is a little faded which clear as day indicates the shoes have been wore. The back has some sort of glue on it and the bottom had marks on it. I showed all proof to the goat person that I spoke to and he said that they couldn’t find anything wrong with the shoe but will give me a $25 credit.. I paid almost $200 and they offered me that ?? Then they wanted me to send back the shoes to further look into them and I still wouldn’t get my money back because all sales on “used” shoes are final. But I bought new shoes and they sent me used beat up ones. This app clearly tried to finesse me and I absolutely DO NOT RECOMMEND THIS APP! DO NOT WASTE YOUR MONEY BECAUSE YOU WILL NOT GET IT BACK!!!!!! DO NOT BUY FROM THEM. THEY ARE SCAMMERS!!!

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GOAT – Sneakers & Apparel 2.67.0 Tips, Tricks, Cheats and Rules

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GOAT – Sneakers & Apparel 2.67.0 Apps Screenshots & Images

GOAT – Sneakers & Apparel iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 9+ years and older
Current Version 2.67.0
Play Store com.airgoat.goat.ios
Compatibility iOS 15.0 or later

GOAT – Sneakers & Apparel (Versiyon 2.67.0) Install & Download

The application GOAT – Sneakers & Apparel was published in the category Shopping on 16 April 2015, Thursday and was developed by 1661, Inc. [Developer ID: 492155025]. This program file size is 129.68 MB. This app has been rated by 1,618,285 users and has a rating of 4.8 out of 5. GOAT – Sneakers & Apparel - Shopping app posted on 22 January 2024, Monday current version is 2.67.0 and works well on iOS 15.0 and higher versions. Google Play ID: com.airgoat.goat.ios. Languages supported by the app:

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Other Apps from 1661, Inc. Developer
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GOAT – Sneakers & Apparel App Customer Service, Editor Notes:

The latest version contains bug fixes and improvements.

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