The Parking Spot® App Reviews

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Love the service, app glitch. I love the Parking Spot. Use it every time I travel because the drivers are helpful, the shuttles pickup and deliver to my car, and I never wait very long. I hate the app’s constant notification. My stay is over but there’s still the red circle with one notification on my phone. Can’t make it go away.

Prices and policies are anti-consumer. Parking spot just bought our long-term parking company amd immediately raise prices dramatically. Same company, same buses, same people and added new policies where you can "save" money but you have to gamble ahead of time that your flight plan's won't change. It's just more unchecked monopolistic practices by a company (probably backed by venture capitalists/banks) to take advantage of our completely corrupted federal government. Monopolies exist throughout American life now and of course they're taking over airport parking. We are going to shop around and even the airport parking is cheaper than these guys but we'll see how long that lasts.

User friendly App. This app is very user friendly. You can easily set up reservations and use the app when you arrive at the parking. You pay when you check out after your visit and make sure to scan the membership card to get points. All in all, a very good app that I have had no issues with so far. As for the parking facilities themselves, the ones that I have used in the Houston area are well lit, clean and to my knowledge very safe. The shuttle drops you from your car to the airport doors. You won’t have to wait more than 10 minutes for a shuttle either since they are closely located to the airport.

The Parking Spot. I love The Parking Spot. Everyone has been so very kind and helpful. I tip the drivers when I return to pickup my car! I think a tip should be given because these men and women work extra hard to assist us passengers. I’m sure they would be grateful if they only received a couple dollars. I love the app. It makes things so very simple. I paid the day before I was scheduled to fly out. I was away for almost a month and the price was okay. I had my barcode on my phone so I scanned my barcode. I didn’t owe any additional money. So to check out of The Parking Spot, I only had to scan my barcode and drive away. I love love love The Parking Spot and will continue to use them!

Love the app, but I wish..... I love the ease of using this app, but I really wish that it would allow you to choose to pay for your detail car wash separate from your parking. My company will pay for the parking, however, they will not pay for the car wash. Therefore I am not able to use that service when I would really love to.

Missed Our Flight. We truly had a great experience when we first used The Parking Spot services in ATL. Unfortunately, they no longer transit customers to the International Gates, which was not clear through the terminology used in the mobile application. We were dropped off at the domestics gate and went through the general boarding security. Nonetheless, we arrived to our terminal at the exact departure time and missed our flight. We will no longer recommend or use The Parking Lot services in the future. Shout out to Delta Airlines for getting us another flight tomorrow morning free of charge.

Does not allow me to find shuttle. Great to use in/out of facilities, but while on airport grounds I always try to check for the nearest shuttle and it always tells me to check again… I can keep checking but doesn’t show where the nearest shuttles are on airport grounds. I have updated the app often to be sure it isn’t me, but after updates I am still getting the same error.

Love the Parking Spot. We always use the parking spot for all of our flights out of Nashville. Fast, courteous service. No searching for your car at the airport, no fighting traffic and your vehicle is nice and warm when ready to leave.

App’s okay but customer service is terrible!!!!!!. Recently used parking spot and got in late from my flight, when I went to pay there was only self-service available (I understand companies want to take the human aspect out of all things so they don’t have to pay people), and it didn’t take all of the discounts that it was supposed to. There was no one there to dispute the charge with in person, and it was very late. When I sent a complaint through the app I had an initial response the next morning, and was told they would get an adjustment. It is now three days later, and they have fallen off the face of the earth. I have sent multiple emails asking about a follow up and have received no responses, if you’re going to quote someone a price, stick to it.

Great experience. My daughter and I used ‘The Parking Spot’ services and had a very enjoyable experience. We utilized the car wash service, covered parking and liked their reasonable rates. I want to acknowledge one of their drivers, RD Davis. He was very helpful, engaging and created an all around great experience during our ride. I was especially impressed when he wished any fathers onboard a ‘Happy Father’s Day.’ Will be using ‘The Parking Spot’ again for future Parking needs.

Slow. This app is slow to load and checking out is even slower. I park there just about every day and have express check out. I have to sit and wait for the app to load then have to sit and wAit for there checkout to process there is something very wrong with there computers. Only one gate to checkout because the other 2 have been unable to let you check out since they opened.

Terms won’t allow cancel within 1 hour. The terms won’t allow you to cancel a reservation within one hour of the reservation time. I made a reservation for one week and didn’t get around to canceling it until within one hour of the reservation time, and it looks like they are going to charge me for the full weeks Reservation even though their parking lot was only about half full to begin with.

Easy and convenient. I have used the Kansas City Airport Parking Spot several times this year. Booking online is quick and easy. We pre-pay to get the best deal. It’s an easy in and out process. Drivers have all been very helpful and polite. They drop you right to your car and will even put your cases in the trunk. Only thing I would say is that it’s not signposted so is very easy to miss the turnoff to the lot. Maybe a sign on the main road would be a very good investment.

First time user. Great experience for my first time use of the valet parking. I made a couple of mistakes but staff took care and I was in my car and on the road in minutes. I’ll use this parking lot again. Beats waiting for a ride.

Works great. I used The parking spot for the first time for my vacation. It was awesome, the attendants were on time both ways picked up us and dropped us off right at my car, they helped us with our bags both going to the airport and coming home. I will definitely use this again for my next vacation.

Late Night Issues. I arrived back home to DIA at 10pm and a large crowd of us sat outside freezing our butts off for a long time waiting for the shuttle. It was 10 degrees outside after a major snow storm. Not fun to wait in. Two males waiting beside me were cursing a lot and very unhappy which made for an awkward ride back to our cars. We watched every other shuttle company come 3-4 times in the time it took the Parking Spot driver to come by once. So perhaps all the other companies staff better for the night shift. I got to my car and it was completely snowed in and had a solid 4-6 inches of snow that had frozen solid into ice and it took me about 45 min to get my car scraped and dug out since I had no shovel handy to dig out the back end. The driver didn’t help. I didn’t tip because I was just really frustrated with the whole situation. I had been traveling for 13 hours that day and it would’ve been nice to not come home without that mess my car was in. Row A at the back of the lot where I was told to park was the least plowed/shoveled row. Nome of the other customers we dropped off had to dig out their car. My experience going to the airport at the beginning of my trip however was excellent so I averaged the good and bad and gave 3 stars. I will be traveling for business once a month now, so perhaps I will give them another chance before looking for another company to use.

Ultimate Car Detail. Love The Parking Spot and your staff. Appreciate the great service in being picked up from the airport and carried back to my car. Haven’t used you in quite awhile but was very impressed with the service. However I had signed up and paid for the Ultimate car detail and my car was only washed and barely cleaned out inside. Your staff kindly refunded me the $105 but I came away not getting what I had expected. Now I have to go out and get my car detailed by someone who will actually do a good job. Hopefully you guys can find detailers who will not try to cheat us. I have photos if you wish to see them.

To The Islands and Back. Recently traveled to the 50 state and once again used the parking spot for my car. Well lit, appropriately sized parking, and fast and efficient availability of shuttles. Used to use the Century location and last year switched to the Sepulveda location which is next door to LAX. Will be using this one for all future travel plans. Good rates and excellent service are the reasons I chose this facility.

Super happy with service. I have used The Parking Spot for two months now and I have been super impressed. The staff are always welcoming and friendly, the buses are very quick to pick up and drop off, and their system is really easy to use. I would highly recommend using their services.

Loved it. Had such a great experience with them. Quickly picked me up after i parked my car in the lot and picked me up at the terminal when i landed within 10 minutes. Would definitely recommend and will be using them again!

Apple Wallet Pass. Super useful app with one annoying issue on the Apple Wallet pass. Please extend the expiration of the pass to the check out date so the pass remains visible in the wallet and you can pull it up quickly to scan out. Right now the wallet expires the pass after the check in date so when you leave the parking facility you have to search expired passes to pull up your valid ticket.

Amazing. Don’t worry about your car. The parking spot got you! Just leave it at the parking lot, a shuttle will pick you up right after you parked your car and it will take you to you airline in no later than 5 min! As soon as you come back of your trip the shuttle will pick you up and drop you back off at the parking lot! Very cheap!!!!

The system to get picked up is broken. Now customers first have to walk all the way to a pickup spot, then wait for the app to notice, then wait until a shuttle is finally dispatched from the parking spot. If this is the new way to call a shuttle (instead of a quick phone call) then this was the last time we’ve used this service. Today, shuttles did not move for 10m after being ready for pickup and then both went to the same (wrong) terminal. Seeing shuttles on a map is a fun feature but only creates frustration if you have no handle on operations. Instead give an ETA. On top of it, staff is incredibly rude.

Easiest part of traveling. Parking Spot is consistently user friendly and dependable! We use it in Orlando regularly and it is one less thing to worry about. Make the reservation and don't fret about anything!

This is now MY SPOT!. I often travel alone and have to get to my car in isolated and not well-lit parking facilities. Once, due to construction, there was a thick coat of dust on my car after only a few days parked in a satellite pkg. This time I was pleased to try The Parking Spot. What a difference! No wondering to dark corners of lots after crowded and not too frequent shuttles drop you and disappear. Nicest and most attentive drivers, no waits, fabulously lit facilities, car-to-shuttle dropoff! The app is user friendly in checking in and out. Yep, this is now MY SPOT!

Awe full experience. I heard about this from a friend, so I prepay for a week only to follow address to a locked gate and no one in site to help! I had a flight to catch and could not get into parking lot to park. I circled around thinking I might be in front of wrong gate, but all dark. I couldn’t cancel my reservation nor could I use it. I will never ever use or recommend this to anyone. Ended up parking at airport and paying 24$/ night on top of what I already lost here.

Highly recommended. Rates are great and service is excellent! The app was very helpful, walked me through each step. I highly recommend The Parking Spot. It was a good experience from check-in to check-out. Every employee I interacted with was cheerful and helpful. I used the service at Sky Harbor Airport in Phoenix.

App doesn’t work. I tried to make a reservation through the app and at each location in Atlanta (parking spot 1 and 2) it kept saying “no available spots for this date range.” I called the office and they said they did have available spots at both locations and that the app simply wasn’t working. This is frustrating because what’s the point of a “convenient booking” app if it doesn’t even work...

Incredible Service. I knew that one of my tires had a slow leak. When I returned from a week away the tire was low and needed air. I asked if one if the lot attendants could help me, and in less than 5 minutes my tire was full and I was on my way! A+ service.

Awesome app; almost perfect. This is a great app overall; the only thing that would keep me from giving it 5 stars is the inability to choose between multiple payment methods at check out. I have to continually switch the default between my personal and business cards, setting reminders to do so, so that I don’t inadvertently pay on the wrong card. The ability to choose between even two cards (or personal/business profiles, like Uber/Lyft) would be the final addition needed to make the entire process seamless in my view.

It’s ok for business hours. The drivers, they are super friendly and help you with your bags. They also get you to the airport and back fast and safely. They are located just outside the airport it takes about 7-10 mins from the time you park to the time you get to the airport. (If you don’t hit any red lights) The price is reasonable in comparison to other competitors and parking at the airport. They also offer covered parking for a little more. Getting picked up late at night has not been pleasant, I normally arrive after midnight and have usually have to wait a long time 20-30 mins just to get picked up. A few weeks ago when I got to the airport at 3am the phones weren’t working so it took 30 mins for someone to pick up the phone. The app works great, giving you an estimate on how long it will take to get to the airport but it doesn’t show if it’s heading to departures (drop off) or the transportation (pick up) area. So, it might drop someone off then head back to the parking facility leaving you waiting till the next shuttle comes. I’m hoping that they can add something letting you know where the bus is heading to, I wouldn’t mind walking to the other side to get picked up if I can time it right. Then I wouldn’t have to wait as long. The last thing I want to say is that ALL the drivers have been nothing but great and that my car has been safe here and it’s usually here for a few days at a time.

Great prices and excellent customer service. I just used Parking Spot for the first time at BWI. It was easy to reserve a spot online. I checked into the lot by scanning the barcode on my phone. The rates were the best compared to other off-site airport lots. The drivers were nice. I’m very happy with the customer service. I needed to extend my stay and prepaid for several days. I sent a message and the person who responded kindly let me know it was no issue that I would just pay for the extra days when I exit. Due to COVID shuttles were on an on-call basis. I called and a shuttle came right away. The day I left, the attendant was extremely kind. I wish I got his name. I will definitely be using Parking Spot and their app from now on!

Wallet cards are hidden before the reservation ends. Decent app with just enough practical features to be usable. Please fix this issue: cards in wallet for reservations become hidden after the reservation begins and have to be unhidden in order to check out from parking. The card in wallet should not be hidden automatically until after the return date, not after the start date. The current method makes it hard for app users to check out when exiting parking.

Great Way to Reserve Parking at Multiple Airports. I like using the app and parking at the SPOT. I travel frequently and fly out of several airports. There is always a Parking Spot where ever I go. My only complaint is that the reception staff are sometimes clueless about my SPOT card reservations. And occasionally, the office staff take my keys inside and I have to go get them instead of using the SPOT lane to exit.

South Lot is a train wreck. When we arrived in the lot or took 20 min s for a shuttle to board us. And that was after 2 walks to the entrance-the first shuttle left without coming to our row even though it had only 2 passengers. After returning from our trip, landing after 1am due to flight delays, it took 2 calls to get a shuttle to this lot. The other lot has multiple shuttles running, and those drivers refused to take us since we were in the s S ouch lot.

Reservation moves to expired in Apple Wallet. App works good expect for the return trip when using Apple Wallet. The reservation moves to expired reservations after you depart so you don’t get the pop up notification. It would be nice if the app recognized when you were returning so the banner would appear and make it easier to exit the parking lot.

Not intuitive. Not clear what mobile checkout does or how it works. Finally found the option to locate the shuttle and ask for my car. But had to be in the Geofence for it to work. App needs to be clearer for checkout. They give you lots of instruction about check-in, but nothing about the checkout process. After a long trip, getting through the arrival process quickly and without hassle is most important to me.

App is unsupported. While the app works very well as a customer loyalty tool you should be aware it is completely unsupported by the company. There is no chat, no email, and no one to speak with on the phone if you have a problem with the app or your loyalty plan. I’ve worked with Parking Spot for a number of years but my app has stopped working and so now has my loyalty club membership. Since I can no longer get loyalty plant points I will be switching my parking provider in the near future. It’s really a shame because it is solid app with really good locations but it’s shocking that it’s impossible to speak with or even email anyone for support. It’s funny what companies have decided to save money on…

Pretty good. The app is easy to use for making bookings and changing them. Check-in at the lot is easy on the self-service machine scanning the barcode from the app or the pass in Wallet if you add it to the wallet. Checkout is easy too. One enhancement that would be awesome to the app - let me update or add the specific parking spot to the app instead of me keeping up with the little card the drivers gives me when I park. Find a way to make it paperless from end to end and it would be 5+ stars in my opinion.

Great App and Excellent Customer Service. I used The Parking Spot at the Philadelphia airport when I suddenly found out they had closed their economy parking. Easy to schedule and easy to shuttle to and from the airport. It was a great experience all around, and I will be back for my next trip.

Shuttle finder needs work and some airports are unsupported. Shuttle finder has yellow areas on a map where a shuttle should pick up at, however, they clearly do not at the LGA airport. LGA parking is also not supported in app but allows you to make a reservation and gives you the false sense of security that you have a spot until you arrive and the staff has no idea about the app. Additionally, the shuttle was about to leave seconds after arriving and picking up one person instantly. Others seem to have good service but I’m not going to let my experience go unheard. Here is your one star review!

Only parking place I will use. I will use this parking place every time I fly! So easy to use and did not worry about my vehicle at all. I felt safe even though It was late at night when they picked me up and dropped me off. The driver loaded my luggage in my car so all I had to do is get in my car and drive off. The app was super easy to use.

App Unable to Connect. The app stopped working at some point and I just can’t get it to work. Contacted the customer service and exchanged emails but no luck - and eventually I gave up. If I log in via internet browser, it’s fine. Just the app is not working. I keep getting an error message saying “the app is unable to connect. Please check your settings and try again.” The version is up to date and I also reset my password multiple time. Very frustrating.

Great experience. We do not travel often so I was not very familiar with parking at the airport. I asked a couple of people who referred me to the parking spot. I checked on line and found a couple of cheaper spots but the The parking Spot had better reviews. We decided to book with The Parking Spot and they did not disappoint! Did everything thru their app, which was very easy. Followed the directions they gave for my arrival and that went very smooth. When we returned home from our trip we walked out of the airport, opened their app and my ride was there! It was perfect. Staff was very helpful and pleasant. Will definitely use again!

Modernize your app. New account registration doesn’t support auto fill for anything including secure password creation from iCloud Keychain. App also doesn’t support autofill of credit card info or auto detect the credit card type when I tried to give them money. I ended up registering via the website which was better but this was to the credit of mobile Safari and not the developer. Worse yet, when I initially missed the fact that I needed to tell the app which credit card type I entered, it purged all of the previous info I had previously entered. Very frustrating. These can easily be resolved to make everyone’s experience meet the bare minimum expectation. Then further enhance the experience from there.

Very happy visitor. We don’t travel very often but just recently we took a trip to Las Vegas and decided to use The parking spot. Just got back yesterday, it was a very easy transition and we were very happy with pick up and where we parked❤️

My best parking spot whenever I want to travel. I live in Houston and I use the parking spot always and I didn’t even check other parking companies. So easy to use and very well-ordered and the drivers are very nice and when you arrive back it shows you exactly where to wait the shuttles. I highly recommend it

Love the Parking Spot. The Parking Spot facilities and staff are outstanding with consistent t customer service regardless of the locationI’ve used. The app is easy to use to make and review reservations. The only problem I’ve encounters is being able to locate my shuttle; this feature does not work.

Poor service / huge delay. I landed after 11PM. The parking spot only runs a single van after 11PM. I had to wait for 2 shuttles as there were so many people waiting, almost 30 minutes! Worse, the driver that picked me up apparently gave me the wrong ticket so they could not find my car. They thought I had valleyed my car when I had paid for a detail. I therefore had to wait for the bus to drop all 14 people before they returned to the front gate and figured out where my car was parked… when I asked at the gate if they would provide a discount given my situation I was told to call back tomorrow to waste more of my time. I will be parking at Diamond next time I drive to the airport!

It’s great but…. The app is great for making reservations and quick access to your confirmation but every time I check in after my flight lands the app says the location has been informed and my car will be ready at valet but it never is I always have to provide my ticket and wait for them to retrieve it. There’s definitely a disconnect between the app and the location for valet services.

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Reservations. It’s all most impossible to sign in and reserve a parking spot. I’ve been trying for two days and I’m very confused. Thanks

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Good job. In a world full of terrible service, it’s nice to see good customer service. These are a pleasant group of people to be around and very professional!!!!

E-tipping. It would be great if the online tipping feature could save our card info.

Can not believe their driver. Shuttle operator Mohammed saw me at terminal one and then made me walk to terminal two to get picked up. He had his door open and dropping people off. Worst customer service ever, everyone around me was so disgusted, they could not believe that he would not let me on, his level of professionals was so poor to upset me but everyone around me was said they would never use that service after seeing someone being treated like that.

One minor improvement. App works great. Should add an area to record the parking location instead of the cards.

Some annoying features. Car Locator. Cumbersome interface having to “clear” the field first. Also want to be able to redeem on checkout without making a reservation.

Excellent service. Quick easy entry. Clear guidance to a good spot. Quick pick up. Quick trip to terminal.

Easy to use!. Was able to quickly find the information I was looking for!

Not Available at All Locations. The app seems to be well designed and quite convenient, until you try to actually use it. The two facilities in Phoenix are not equipped to use any of the technology making the app utterly useless.

How do i use points on the app??. Very difficult to figure out how to use points when reserving on the app. Online there is a big button that say “redeem points”. Can’t figure it out on the app. Frustrating

Easy to use. This app made it super easy to make my reservation and use my discount. Checking in and out was seamless. Great way to get to and from the airport and save money on parking.

Great App & Great Company. Parking at “the parking spot” is always a pleasant experience. Everyone is very nice & courteous - even during the busiest travel dates and time. The app makes it really easy to book and keep track of my reservations (& my car upon return ;) )

Love the app!. It makes keeping track of reservations super easy!

Wrong pickup area at DFW Terminal E. Normally works very well. But: We were at E16 where the app says is the pickup area. It detected us, but that wasn’t right. We were supposed to be at E10 level A. It was after 10pm and we had to wait 20 more minutes for the next one

Great parking app, poor Apple Wallet integration. Great app for making reservations, but rather poor execution with the apple wallet. The wallet card shows up 12 hours before the reservation on your lock screen and then disappears at the actual reservation time.

Great Service. I always have a great experience, when I use there services, drivers are always welcoming and professional. ⭐️⭐️⭐️⭐️⭐️

Great Price. Cost effective and very easy process. I have not had to wait very long at the lot or airport on my trips. Beats paying airport parking prices.

Best parking at IAH. I had been parking at a competitor for decades and the service there degraded until it just want worth it anymore. TPS is a very customer focused experience. A breath of fresh air.

Used to be a great app. This use to be a great app but now i can no longer make or access reservations through the app. I get constant errors so I always have to revert back to the mobile site. Hopefully these issues get resolved in a future version because it would ge very convenient to use the app for reservations and at parking spot locations

Slow app, strange glitch. I can access my account fine. The app is slow to load and often requires a restart to load. Also, the phone brightness automatically adjusts to maximum when viewing reservations, and not in a temporary way. It's annoying.

Friendly but flawed. Got this app recently to manage my account. Lots of convenient features but when I made a reservation for an upcoming trip I thought I was all set. Unfortunately the app crashes when trying to access my reservation. Not very useful if I can’t manage that in the app.

Great service. Easy to use. I used it for the first time and also bought the detail. Everything was great. The people were very nice and helpful.

So much better!. The updated app is so much better and user friendly.

So easy to use. Making reservations, checking in and out, it’s so easy.

Need ability to input parking info. While making a reservation ahead of time was simple and gave a discount, I was shocked once parked that I couldn’t input my parking row/space information into the app for safe keeping. Thankfully we took a photo (outside of the app) to tell the driver when he picked us up from the airport. Would be nice to have all info in one place

Good app, mandatory updates no good. Good app but the mandatory updates are no good mandatory updates. I don’t use the app that often and you get to the parking garage to scan the qr and it doesn’t let you open the app because it needs an update.

Jeremy is the best. We have never used Parking Spot without one of our adult children helping us. We needed assistance and Jeremy was amazing. He didn’t make us feel foolish and we very much appreciated his assistance. Will use Parking Spot again.

App is frustrating. Registration form gave unspecified error when I tried to register. Tried exiting and retrying but nothing worked. Went to book as a guest and took me through several screens before telling me I couldn’t reserve a spot less than hour before checkin— which wouldn’t have been the case if I wasn’t trying to register without success for 20 min.

Can’t change password. Email not recognized when I try to change password. Try to join again and it says an email already exists with an account. Employee says she will reset my password w my phone number and still can’t login. Not a useful app

Fix it soon or I am gone !!. I like the app when it works. Most of the time, it just does not maintain any connectivity or its down for maintenance.. Nothing should be down for a long time for maintenance. Beginning to wonder if I need another airport parking solution instead of this one.. Fix it soon or I will be gone !

Slooooowest app on planet Earth. Thus app really could be great - but it is not. The interface is nice - the functions are spot on - but the speed is really a solid joke - it’s not worth my time to wait for it to load because I can check out with the cashier in less time than it takes to load. This is the problem when a company designs their own app internally and doesn’t put any horsepower behind its response time. Fix this and I will give you a five...

The Parking Spot 2. Cashier an Drivers are beyond perfect. Cashiers help with coupons an any other discount you may have an always. Drivers are great an help in any kind of way they may think you need. Park with them you guys.

Works well at IAH. No problems checking in or out, and the pick me up feature is great.

Over charged. I was a customer for 10+ years, but no longer. My car was there for 5 days and it should have been $11/day. But since I was 1 hour past my “check out” time they charged me $14/day. Be very careful and buffer your check out a good 2-3 hours or you will get screwed. They lost a good customer all over 1 hour. App is deleted.

Clear and intuitive. Instructions and steps are very clear and easy to follow

Great!. Great company and app. Clean and courteous. Although, as with every parking company, it would be nice to have them there for you to jump on instead of waiting 10 min to get picked up.

App is a little glitchy. Half of the options that you click on including “EDIT” take you to making a reservation??? why does everything lead to that page?

Excellent Service. The DFW Parking Spot 2 provides excellent friendly service and a prompt turnaround to/from the terminals. The drivers are always professional and helpful with my luggage needs. Sherry Johnson Make-A-Wish North Texas

Love this app. I think this app is great. I only travel for pleasure, but I truly enjoy the ease of making reservations, checking for the location of the shuttle, and the mobile checkout. Great app.

Great app and car park!. I love parking with these people. The shuttle is fast and they’ve got wide covered parking which is a really nice option. This app is also really convenient to book your reservations. Totally recommend!!

Quick and easy. First time user. The experience so far has been quick nice. PayNow less expensive then my usual parking lot except when they have a discount.

Exceptional service. I am really impressed with the Parking Spot here. It is all it claims to be! Friendly staff, easy to use , fast entrance and exit, quick delivery and pick up and cheaper!! I use them in St Louis and was hoping they were as good here and they are!

Great App. Works fluently. Easy to book, change, cancel, share anytime. The Parking Spot prices are fine, not extraordinarily low or high but the app makes reserving super easy and the customer service at the parking site is tremendous. We are believers and users for sure.

Very easy to use and convenient. Easy to make reservations and call for the shuttle to get picked up.

Poor design elements. Seems this app was written in haste. Some basic visual oddities with various font sizes, color palette swaps. The screen brightness seems to be demonic. At startup the app would not take my valid AAA cad with odd error messages. Then when signed up the exact same AAA number worked. Application would not accept a reservation issued to me at the airport parking location. Needs more work!!

Surprisingly feature rich. This is actually a great app. You wouldn’t expect that from an LAX parking facility. I especially like how they put GPS trackers on all of their shuttles and you can see where they are at any time. Actually a great app

Split up rewards. Great app! I like the reservations feature. Love that I can choose to use rewards for part or all of my stay. Thank you!

App needs improvement, TPS is great. I love the people, great service, and affordable prices at The Parking Spot. The app is NOT great. Please update to fix the brightness. It is blindingly bright yellow and cranks my phone’s brightness level up to the highest setting every time I use the app no matter how many times I reset it while using the app. This is terrible for someone with migraines triggered by bright lights.

Very direct and helpful. This was my first time using theParkingSpot. The shuttle location is very accurate, great workers, and it’s awesome they come to where your parked to help you with luggage.

Love The Spot- Love the App. I’ve been with The Parking Soot for over 10 years and have always got the best service. The app has been a great enhancement. It’s easy to use and helps if you don’t like to use a paper copy.

So convenient. I love the parking spot. I feel much safer being delivered right to my car when I come home from a business trip. I have not met a single driver that wasn’t curious and helpful. Thank you for making my parking easier!!!