Disconnect Premium VPN App Reviews

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All Disconnect apps stopped working. A few months ago when I changed iPhone models (8 to an SE), each of these Disconnect apps suddenly started blocking ALL traffic. Facebook, webpages, email - if the VPN is on, all traffic to my phone is blocked. I used to love these apps because amongst others things they selectively blocked ads, which was amazing - but apparently that functionality has been removed. I just want the same app that I paid a subscription for to just work the way it used to - or at all. I've tried reinstalling VPN profiles, deleting and re-installing app, reboots etc - no luck. The Discord apps (Pro and Premium) just block *everything* when they're turned on.

cant open the app. Developer, plz tell me what steps i should take. App just stopped opening. My phone is up to date, as well as app. Shows me in settings i am connected. I can delete app, n reinstall, but will lose info…??? Otherwise am happy with all else 🫠

Needs a firewall. I would like the ability to know if I am connected or not and if not that internet is blocked till I get a connection. There has been times where I thought I was connnected and wasn’t .

Great tracking protection. I absolutely love this app, as it is so empowering to have control of YOUR data. I am always amazed at how many companies attempt to track my phone while sleeping. Only feedback thus far: It would be great if this app allowed you to tailor your blocking preferences in the same way the Disconnect Privacy Pro app allows (e.g. sliders one can use to determine how strict blocking should be against Facebook, Google, etc.). The “all or nothing” approach this Premium app takes can lead to frustrating moments.

Needs more locations. But I like what Disconnect does for privacy as a company, definitely signed up for a subscription ! I know in time things will get better. So some of the hiccups I’ve seen, so far: Messages don’t come in on my iPad unless I turn this vpn off and then back on. Only have to do once per day but there’s been some days where I do it more than that. On my iPhone, the button that allows you to change locations doesn’t work at all unless I go into settings. When I make or receive phone calls on my phone, I had to turn the VPN off and then back on to have a stable call otherwise there’s either a delay on the persons voice or the call the other person cuts off. On my iPad, FaceTime can look glitch-y when talking. Again all this is resolved if I turn it off and then back on or I just turn it off. I can leave Smart Pro on both (iPad,iPhone) without any of the said issues. It’s just the Premium VPN. And lastly, on Premium, the way you see and interact with the tracker screen, isn’t the same as in SmartPro. Would like it to be the same or at the least, be able to manage them better like on Smart Pro (manage Facebook, google and fingerprinting levels, and seeing list of blocked trackers). That’s it so far, not deducting anything cause I love what it does and I believe you guys can and will get better. Hats off to the developers for both this and Smart Pro.

New version is buggy. Update Apr 5 18: Bug fixes have eliminated the responsiveness problem noted in my original review. Disconnects are far less frequent and the app is as reliable as the previous version. Nice work dev team! Ive been using Disconnect on my iPhone 6 for over a year and it’s always been a fairly reliable VPN. The new version has been disappointing with frequent disconnects requiring me to completely shut it down re establish a connection. The app is poorly responsive to inputs and often a tap won’t register for 20 seconds or more. Im hopeful the team is able to get it back up to par.

Love this app. Great job and easy to use. But it needs a “restore purchases” feature. I am already signed up, but when I try to install on my iPhone, it tries to sell me a new subscription. When I choose a new subscription, the App Store tells me I’ve already purchased it. Lather, rinse, repeat ;-)

New Version Great Idea, But Has Problems. With new version, the VPN drops, and then doesn’t automatically reconnects, so users believe it’s protecting them, but it’s not doing anything. I’ve reported to developers, but after a few weeks it still doesn’t work.

Doesnt work at all. The vpn part of this vpn doesnt seem to work at all

Disappointed/Disgusted. 3 days to upload for all devices, when updates were available it took more than 24 hours to update, slows devices, no auto turn when devices were in use, had to always activate. I even tried to write a review 2 days ago and it replyed that the nickname was taken and erased the review. The correct thing is to allow for a new nickname to be entered. Codi was responsive with intial issues but when a refund was requested things turned ugly. Needs lots of work.

Wonderful Customer Service. I always get a prompt response from DisconnectMe’s customer service. At least via email. I haven’t had to talk to anyone. The service you pay for is great too. You can’t be more cautious these days. I trust their service.

Paid for full. So I upgrade to the premium and have no issues at all. I actually have a free VPN provided by my laptop anti virus software that I turn off since it’s not as good this is customizable to my needs and I can see what it blocks. Love the no ads as I browse in safari

Could not access annual subscription. I was unable to link into my account after I lost a phone. I had an annual subscription with most of year left, but I was asked to pay to use it every time I tried to start it up again with no option to sign in as a member. Just got notification that my subscription was due for renewal next month, so I tried again. Nope, still getting asked to pay an additional monthly fee. The program, itself, worked well when I had it.

Had to Uninstall. I like what this app does, I really do. But I still had to uninstall for the time being. 1) I drive for a delivery service and need to be able to use Google Maps for work. Do you know what works incredibly slowly and unresponsively when this app is running? Google Maps. I was just turning protection off and on whenever I needed (as has been mentioned by other users, a widget for that would be a MASSIVE improvement to the usability of the app), when I found problem two. 2) This morning I go to turn off protection to use Google Maps, and all of the sudden my phone is asking me for a VPN password. Repeatedly. Pressing Cancel makes the pop-up go away for maybe 30 seconds, tops. It made my phone unusable until I uninstalled the app.

Great app but even better with these settings enabled. My recommended settings: SmartVPN, encrypt dns, secure mode (upgrades unencrypted http to https), and enabling aggressive mode of Facebook and Google blocking. Be sure to export any custom rules from time to time so you can restore them if needed on a new device.

Locks your phone. This app repeatedly requests to install a vpn. If you refuse it requests again, preventing you from closing the app. They also have an online billing, that you can’t seem to cancel. Don’t do business with them.

Support. Just downloaded app, and was having computer problems after it was downloaded. Sent email to support and within minutes I received an email with a number of suggestions and help to navigate the system to make the correction. Can not believe how quickly I got responses. Everything is now working. Thanks CM.

Used it for over a year. Latest update seems super buggy, wish I didn’t update. Connection not working at all now.

App Does Nothing unless you have a subscription. Nowhere on the App Store does it say you have to have a subscription to use this.

Works. So—over 384 trackers, many w/mean and vicious names, blocked in less than 24 hours with Premium! I’m trying to wrap my mind around the all-out assault on my privacy! And I’m not able to. SMH . 🧐Clearly it’s an understatement to say how glad I am to have found this app. I finally feel protected—in my own home—while using my cell phone. And I already use a very expensive “premium level”VPN service (since 2014). It doesn’t work like this one. Or, I should say, a VPN alone is just not enough. And I’m aware of that. I just haven’t been able to find the right and effective combination of protection to use on my phone. I’ve had no problems using this app at all. It immediately made my phone faster, safer, better! This is clear to me. Looks like I’ll be opening up the wallet for a yearly subscription.

Powerful app, weird UI issues on iPhone 8. I’m hugely paranoid about my data, so a VPN that allows me some solid controls over it AND that I can get to cover multiple devices was a huge plus. The UI functions perfectly well on my iPad, but becomes squished together on my iPhone 8, making certain options difficult to select, and scrolling in certain information windows impossible. So far no critical functions are rendered inaccessible, but some operations are annoying to select. That said, I do not regret paying for a year of coverage in the slightest. It is more than worth it.

Wait before you buy. I like Disconnect but here are a couple issues with this app 1. From time to time it will disconnect from the VPN and leave you unprotected specially when transitioning from WiFi to LTE or vise versa. 2. Not very many details about their "VPN" features, do they logout data? What kind of encryption are they using? Do they discriminate against certain data formats such as bit torrent? 3. I understand you need to make money, hello businesses can't function without it but $50? At least by minimum offer a free sample, for the level of maturity the app has features wise it is not worth $50 per year. 5. And dear Disconnect don't release an app when you haven't updated your site with further details, it might frustrate a couple customers that trust you, and a support section on your site wouldn't harm either, it's good for business to give good customer support I'll await for future updates, and see if this app is appropriate for my long term use

Superb. Consider me a customer for life. Been using disconnect for 7yrs already and it keeps getting better, more stable, and more protective. Keep more improvements coming. Let us block even more.

Best VPN. This is by far the best VPN available. It offers the ability to route all your traffic including that of apps. The reason i use a vpn is to feel safe and this provider gives me peace of mind.

I Want To. I want to like this more than I actually do. It's great, but seriously slows downloads and general surfing. Often, it takes so long that I either give up and put my device away or temporarily delete the app. Admittedly, I'm not the techyist of users and I'm still unclear about some features (if I have Premium, do I need to search only from the Disconnect app to be secure?). More accessible (to us non-silicon valley-types) information and trouble shooting would be appreciated.

No way to report failures?. If there’s a way to report URLs that never load, I haven’t found it. I spend most of my time rolling my eyes at another hung browser, switching to Disconnect to turn it off, switching back to the URL and now being able to load it. This doesn’t appear to be a latency issue: ExpressVPN loads these URLs, but Disconnect Premium never does. The in-app support has only two links: an FAQ, and rating the app. So here I am, rating the app.

One of my 'essential' (as much as I hate that term!) apps :). Just a tremendous resource to have on hand in our over-connected and largely under-informed world. I would recommend Disconnect to anyone, whether on your phone or your primary computer(s). Honestly a little surprised to see people toss 1-stars its way, but hey, that's just the nature of the App Store I guess. :) Would love to hear their reasoning. Anyhow keep doing what you do Disconnect & stay honest!

Completely crashed while paid. Completely crashed after downloading and installed and won’t enable Facebook google and crypto and or block any ads!!! I am done with this app and I am done with privacy pro.

Restore purchase not working. I had this app for long time working fine. Recently i changed my device and tried to restore purchase. It said the purchase restored bit then does not activate the premium features. Still asking to pay again.

Sites will block you if you use this VPN. I’m finding more and more sites recognizing this VPN address and blocking it. The sites will actually tell me it I’m using a blocker and turn it off. So, either this service needs more places from which to launch, or some way to make the Internet think it’s simply an IP address from a house. The point is to obfuscate our location. Well, I think the general business-facing side of the internet (the side which enjoys making billions selling our privacy) knows who Disconnect is and it’s nearly pointless to keep paying. Plus, I have a business class net connection and this VPN is pretty slow. I’m thinking about changing.

Great Service, buggy version of app. I love the devise-wide protection Disconnect provides me, and I assure you it works. The problem is this latest version is more buggy and unstable than the previous one. The "Protected/Not Protected" graphics don't update correctly, and it disconnects very often (requiring to go into the app and switching the protection off and on again to work). The list of trackers blocked is nice, but I'd prefer stability over all the bells and whistles. Hopefully this app will be back in top form before long. Also, always wondered if it should read "visualize trackers" instead of "visalize trackers" on the main page of the app.

Great with a Small Glitch. I love this app for a sense of more security when I’m on the internet. However, a problem came up when I had a Ring Doorbell installed the other day, and I ended up on the phone for hours with my internet provider, my cell phone provider, and a Ring troubleshooter. It turns out that everything was in working order. My router passed all of the speed tests and my phone was working properly. Finally, I was connected to a very smart tech guy with Ring. We went through all of the troubleshooting fixes from his end until he suddenly had a hunch. He asked me if I had a VPN. When I said yes, he asked me to turn it off. Voila! A quick fix. Now I have to remember to turn the VPN off when I want to access the Ring system, then back on when I’m done. I hope that other users of this app will be able to use this bit of advice if they decide to hook up a Ring system.

You would think w billion $ company they would not reduce. You would think w billion $ company they would not reduce functionality. Now my app crashes. They used to tell you where the cookies came from. Get a feel for the threat level. Laziness? Now, I can never watch a video on ESPN. HAVE NO CLUE how to fix it. I turn off protection and many sites also have blocked access. No white lists. Block my IP address, in my dreams!

Excellent Update. I commend the developers for listening to user feedback and making substantial enhancements to the app, app interface, and user experience. Well done. A lot more intuitive. Much better guidance and information available in this update. Very pleased. Bravo!

Cannot use the VPN to full potentials.. I’m a premium user of 100yrs validity , I traveled overseas and my only reliable source of anonymity is DISCONNECT but anytime I connect to the Vpn server my current geo location in my shopping apps still shows. Which is limiting me to use the app to it full potential. I cannot get anything done for the family from Walmart,bestbuy,target,Sears etc... maybe I did not set the app right. So I need your assistance. Thanks!

Premium vs Pro?. I love the functionality, but I have had Privacy Pro for awhile now (from same dev) but I’m not sure what the difference is? Can I delete Privacy Pro? Is it redundant?

I miss the original Disconnect circle graphics. The first time I bought Disconnect, was years ago, when the app displayed a series of interconnected circles coming from any website I opened. I miss this, because it allowed me to see the dozens of trackers that originate from any single website. It also showed me in real time, exactly how many times social media apps were trying to access my computer hard drive, just from visiting any website that had a social media icon link. Twitter reportedly pinged my hard drive 600 times per minute, trying to access any vulnerabilities, that would give it unrestricted access to my computer data, even though I didn’t have a Twitter account. I really miss that part of the app. I suppose data collection and tracking has become so pervasive today, that knowing just how much data theft is going on would sicken most people. It would be great to see that function again though.

Connection issues. I liked and used the previous version. When 3. whatever came out I updated. At first, I could only use full VPN out of New York. I did not like the situation, the customer service rep said that the developers were looking into it. Now, I can not connect at all using full VPN. I contacted customer service again. The developers are still looking into my “rare” situation. This leaves me with an expensive blocker not the fully encrypted protection I paid for. As a new user I would not download and purchase this software until researching to see if the developers have fixed all of the glitches.

Best thing out there!. I love this app because it is easy to use and doesn't take any effort on my end. In this day and age where data is always being collected, I feel confident that by using Disconnect my data will be kept safe. Definitely give it a try!!

Not working. Being controlled by hackers and will not allow me to purchase a subscription please fix

Premium is excellent. The app just works. I'm using Verizon services. One review says it blocks other apps. Of course it does -- it DISCONNECTS you from advertisers. Some apps make their entire revenue on ads. Those apps may not work when the ads are blocked. The trade of privacy for convenience is something each of us must decide on a case by case basis or wholesale. I choose privacy. The app does what it says and does it well.

Not functional. This app as well as the privacy pro DO NOT open - they crash instantly. I was not able to open or do anything with them since installation. Used to have “privacy pro” app before, and it seemed to work ok, though it did make websites and any internet connected apps including App Store super slow (I was using a free version so maybe it was due to that).

Disconnect Premium. After getting a developer response that claimed the disconnect Premium problems were fixed, the VPN STILL doesn’t connect. Under the VPN section, it shows Tracking Protection and VPN. The VPN cycles on and off, just like it did before. All I got is Tracking protection, which appears as “VPN” on the left top corner of my iPhone. This is NOT a VPN! No problems with the actual VPN have been fixed. So I definitely do not recommend wasting your money unless Disconnect gets their product to really work!

Disconnected...... sometimes. Purchased disconnect premium, app function is less than stellar. VPN drops frequently on any given day and the worst part is you don't know until it's too late. VPN still shows active across the top of my screen, but all of a sudden I'm getting ads and pop ups and who knows what else?! Upset that I paid for something so unreliable, and will not be paying more in future unless these developers (nice though they may be) produce something that's actually safe and reliable.

Great, but.... The app works excellent on iOS, always on, Internet stays connected, basically set-it-and -forget-it. However, on the desktop, if you have protection on and your Mac sleeps, your Mac loses Internet connectivity upon waking up. The only way to regain Internet connectivity if this happens is to do a restart. That is my only complaint, fix that and it will be a stellar app on all three devices.

Connection Issues. I had a really hard time maintaining a steady internet connection. When you wake your phone up to use it, there was a delay while Disconnect connected to the servers so your internet connection would work and then it would stop working. Then you'd finally be connected to their servers and working fine and the connection would suddenly stop working so you'd have to disconnect from their VPN and then reconnect to get the Internet working. Also, I could never get it set to just connect only when I wanted it to. No matter what settings I used in Disconnect it would always try to connect to the VPN. There was no way around it. The App became much more of a problem than it was worth. On the positive side, it seems to work well on my laptop. Also, their customer service was very prompt to respond by email. They also offered to refund my money.

Amazing.. Best vpn, by far.

I really want to like Disconnect. But it doesn't work :(. Disconnect is a fantastic idea and lead by really nice people. But, most unfortunately, the just don't deliver. Sure, *when* their products work, they're awesome. Over 1k trackers blocked, extra privacy, and of course, everyone needs a VPN on 100% of the time now. But...they rarely work. Their app and functionality is incredibly buggy and drops VPN connection (or simply fails to connect) CONSTANTLY. Their problem isn't device specific, or even OS specific: I have problems across all of my devices, as does my significant other and various friends that I recommended the service to. The bottom line is that all of their clients (or perhaps their service) is not reliable enough to recommend. I really, really hope they do a complete overhaul of whatever is causing the issue so that I can go back to recommending them, because theirs is the only service that stops trackers. Their support team is very helpful, but unfortunately has never been able to resolve any of the main issues (app instability and connection instability) on any environment/device. Until then, switch to ProtonVPN or IDVector.

Safari tracking protection REMOVED in latest version. Do you have auto-update turned on? SURPRISE! Your Safari browsing is no longer protected with this app, and there is NOTHING to tell you, apart from paying close attention to the release notes (which many people don't read or even notice), that this feature was straight-up removed (and moved to a different app). Removing the central feature of your app in an attempt to move users onto your paid VPN service, and leaving them UNPROTECTED in the meantime, is totally unacceptable. I've been relying on Disconnect for browser-tracking protection across all my systems, but if they are willing to make such a shady move, I'm not sure I trust them anymore.

Blocker that works. I really appreciate the ability to just block trackers or use an encrypted vpn. Most of the time I am on a secure network and I just need the blocking and not have the issues associated with an encrypted VPN. This really works as a blocker! I have only just started using it but had no issues starting or using the app. Love it!

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Confusing implementation. The app blocks trackers and ads in Smart VON mode only. Once Full VPN is on, the app stops blocking ads. Then rhey also advice you to install a second app in irder to blick everything.

Promising, but not quite ready. I've used the Disconnect Chrome plugin for a while now and find it useful. The iPhone app shows some promise, but it just isn't ready for prime time yet. There were issues with the subscription process, app functions are not intuitive to use and a few things seem broken. It's also not made clear that the app is essentially just a VPN service with some fancy (but meaningless) visualisations. For the price I would have hoped for much more. Maybe I'll come back and see where things are at in a year or so.

Great VPN. Clean, crisp and clear with a great interface. Want hassle free internet - perfect. Great long standing human customer support also 👌

Ambivalent. I liked the old UI. I find the new one much less user friendly. Importantly, what has happened to the built in search/browser function???

Fantastic customer service. I’m using this app for multiple years now. I never noticed any lag or speed issue. It effectively blocks most of the advertisement and does it better than other ad blocking service.

Frequent drop out, slow connection. The app does a good job at filtering tracking elements how ever I have noticed frequent connection drop outs. The internet seems slow when the app is enabled and some apps dont work.

Keeps crashing. Crashes within two seconds of opening the app on latest iOS on iPhone 6s.

Purchased and unable to use. Bought a long subscription, was emailed the code, which instructed for the app to open “account settings”, it opens up with an error message “{"status":500,"message":"internal error","type":"internal"}”

Pathetic customer support. Low speeds.Customer support does not respond at all.

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Update is not working very well at all!!!. Above says it all. Plz fix ASAP!

Update. Won't update for my iPod 5! Very disappointing since I'm paying for the pro version

Much better now!!. I had turned this off for a while, but I just checked out the new update. It runs perfectly now. No more random app shut downs or blank screens. It truly runs quietly in the background now. I love it.

Disconnect. Always did love it get it its awesome

Privacy Without The Problems. In a growing age of privacy loss, Disconnect allows everyone to protect themselves. This app runs in the background and helps keep you safe. Well worth the money! Highly recommended!

Needs An Update. - Old Boring UI - Needs the possibility to choose the country - Needs to have the ads blocking features within the vpn connection (now we have to choose if of the two) - Needs betters security updates

Cloudflare not disconnect. Why is cloudflare showing up on dnsleak test? How do i block cloudflare! How do i get help for my disconnect apps?

Works!. Not sure on the complaints, but this app works and support is awesome. Very quick and helpful. Been using it for close to 2 yrs.

Everything was working well.... Well up until the most recent update everything was working extremely well. Now after I have to turn it completely off to do anything which completely defeats the purpose. Please fix this!! And I'll change my review to 5 stars. iPad Pro is the platform I'm using

Completely useless without paid sub. Don't bother downloading this expecting anything like the useful free services available for PC! Won't even turn on without paying money.

Needs updates for new iPhone models. This ap helps prevent data leakage on mobile phones. However, Disconnect has not yet designed updates that are compatible with newer iPhone models (include the iPhone 5S).

Installed but failed to upgrade to premium. Purchased on stacksocial. Installed correctly but failed to upgrade to premium. I attempted many times over several days.Zero support available.

Latest update crashes on iOS. I have an iPhone 6. The latest update goes to a white screen after Dashlane boots (starts). I paid for a subscription and now the app of useless.

No longer works. With new iOS this update says no longer compatible with iPhone 5c

Paid for premium, app no longer works. Just stays a blank white screen. You guys ripped me off. No way to setup VPN connection on my new phone

Disappointing!. Not a show-stopper but still no iPad version! Finally decided to become a paid subscriber. Bad idea! Their VPN service is brutally sloooooooooow! It feels like going back to dial-up time! On my Macbook pro (2014), I have Bell service @ 900+ MB download speed. When using their VPN, my download speed goes down about 20 MB!! Their MAC version looks and functions very badly too. All said, someone there should sit and think about who their target audience is!! I already have VPN provider (PIA) which lowers my Internet speed to about half which is no problem. Grab their Disconnect basic and good to go!

Crap UI redesign. The new UI is completely unusable on the iPad Pro. Click the wrong thing and your stuck, no way to close the window. The Location button is half hidden by the footer. No way to choose encrypted or not encrypted anymore (is there? No way to know with this unintuitive redesign). Why am I paying for this?!

Awesome. Finally works under iOS 8 Great job guys, I like the new interface and different VPN server selection Google tracking can go pound sand :)

Good to use it & actually works!. Finally updated to include smart VPN!! Much used & easily recommended.

Paid Subscription. it bombards you with every tap a pop up for premium which renders it useless

White screen. The app used to work... now just goes to white a screen and is useless. Please update

fails to consistently deliver. I have been using disconnect on my phone as my mobile vpn for almost a year. It seems to work fine for a while but occasionally just stops working, which leads to having to disable it to use the internet until there is time to troubleshoot the problem. I love the browser plug in, but when it comes to the Premium Vpn its not solid enough to inspire confidence.

Still Number 1!!. The best and most complete solution to give you 100% peace of mind from evil trackers!!

Great support. Needed some assistance with setup on multiple devices. Dev contacted me immediately, answered all my questions & provided personal support. Very impressed.

Mixed signals. I have it but the update says it's incompatible with my device - still don't know if it's working???

Useless. This app is entirely useless without a paid subscription.

Works as promised. Works as promised. Good customer support.

Simple, always up to date and great customer support. I have been using this app for several years now through many updates, new devices and reformatted devices. I have always found the app easy to use and the service to be quick and friendly.

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Needs help. I cannot evaluate whether the app provides non-trackable surfing, however I have found that the app (premium version) is subject to freezes. I have contacted the Developer and was pleased to receive a rapid response. However, great customer service is only half the equation. You still need an app that functions reliably and predictably. That half is still missing. Very disappointed, especially in light of the high annual price.

Great app. Just installed this on two I-devices and a MacBook. Works great so far. Had a small issue on installation and sent an email for support, and they got back to me within minutes. Will definitely recommend.

So far so great. With mild to moderate surfing the app has blocked 686 tracking attempts on a single iPad.

Look Elsewhere. This vpn is more of a hassle than it’s worth. The ability to block trackers and ads is a great addition to an otherwise fine VPN. However, the app lacks the ability to whitelist domains that are required for an app or website to work. There are a number of apps on my phone that won’t load at all with this VPN turned on. So it’s a hassle turning it off every time I want to use one of those apps and turning it back on after I’ve finished.

Excellent app. I'm really enjoying this app, I feel like I have more control of my privacy and no longer have to be bothered by annoying ads in the apps I use

Not sure what it does. I was hoping to learn a little about how apps squeal on me (browsing cookies are at least known territory), but no luck. You can pick from "enter website" and three apps, only one of which is actually installed on the phone. Even if the paid version is slightly more functional than the free one, it'll be too expensive. So, deletio.

So far, So good. App seems pretty easy to use. Like ability to turn VPN on and off easily. Subscriptions are confusing. What's difference between Disconnect subscription and Premium? How do you buy a whole year within the App?

Malware-avoid. Doesn't work. Doesn't change your ip if you're on wifi. Doesn't add protection. Automatically adds subscription to your iTunes and will bill you every month. This isn't a valid vpn. Google iOS vpn to get lust of good ones. This is just malware.

Caused all kinds of problems with my phone. I used this app for a few days and it caused all kinds of issues. At one point I could not access anything. It ran my battery down too. As the help guide is hard to figure out, it forces you to think you need a premium account. No way to cancel premium subscription after one day when unhappy.

now only for newest hardware. says no longer compatible with the iphone 4s. even if upgraded to iOS 9. but why??? can't be the speed. heck, it's faster than on iOS 9. is it memory shortage? much larger apps still run fine with some background apps still running

Totally sucked. All it did was crash all the time and made everything on my phone run super slow. I had to uninstall it. It was a major disappointment because I was really looking forward to using it.

Pointless. This "app" is only an advertisement for VPN services. It provides no other function. The "visualizer" has apps in it that I have never even installed on my phone. The app selection UI is awful and broken, but that really doesn't matter because the app is pointless anyway, and as others have said you can get the same services elsewhere for less money.

Terrible. Slows down internet connection so bad across the board (at home, at work). Takes all of my apps a long time to load usually to connection timeouts. Makes it impossible to use my phone or iPad. Useless service and I deeply regret paying for this. Don’t buy it.

Free Version 💩. The free version is only a visualizer so not only you have to pay for Internet and your devices, you also MUST pay for privacy, like if it wasn't a human right! Disconnect was one of the few products/services I trusted but with this App you're showing that you put Disconnect before people... Just like Google is doing with Chrome. ::Update:: You can actually make use of the (free) app if you are clever Settings/General/Restrictions/Websites/Limit Adult Content - Never Allow Or better yet, block them directly in your router if possible

Excellent service but has become slow. I love the combination of protection features, but it's become very slow. They need to add to their infrastructure in the U.S. Perhaps add an AWS Midwest entry point?

No longer works. The most recent update both eliminated the green icon and the ability to use the app free! It no longer works at all-- you type in a search request, hit "go" and you are instantly booted out of the app. Terrible

Key feature removed. This recent update has removed a key feature for use with Safari. Now, this update is part of a paid subscription. I have removed this app mainly due to the Safari protection being removed.

Needs much work. I am reviewing the free version, since I already have a VPN, and VPNs that do what this app's vpn does are widely available for free. (And paid ones are available much more cheaply than $50 per year) The free version has one function, and it's broken. It is (as best I can guess) supposed to note potential issues with apps on your phone and websites that you designate -- except that it looks at every app you have _ever_ run on your phone, not just currently installed ones. Additionally, the interface sacrifices intelligibility for cuteness, and carelessly overlaps UI elements (the app selector) with the upgrade button, at least on my iPhone 5. It's a mess, and seems to be pretty pointless.

No longer works with the iPad (4th gen).. Loved this app,but since the update it will not let me update. It's web page states it supports all iOS greater than 7.0. I had paid $50 for the premium and now can't upgrade. Maybe it did work before and just gave me a false sense of security.

I like the Safari blocking part. The app includes Safari filters and that's all that I use it for. The other parts of the app are confusing and may work well but I don't use them.

Didn't work. Waste of money.. Great in theory but the VPN didn't work. App failed to connect and the told me to set up the vpn manually, without linking me to any of the configuration settings. Private search is only available through the app itself, making that feature pretty worthless. Broken app.

Slows things down. As others have pointed out, this app really slows things down. At one point, I thought there was a problem with my ISP, but it turned out everything was snappy if I turned off Disconnect. I only use it when I don't trust the sites I'm visiting.

Free trial. It’s a free 7 day trial but you want me to sign up for automatic monthly payments to be charged to my phone bill, and if I want to cancel before the trial is over I have to cancel 24 hours before, so it’s basically only a 6 day trial, seems like your just a crooked as those companies you claim to protect people from, don’t advertise free if it’s not, and don’t say 7 days if it’s only 6

Kills internet speed.. Installed this on both my iPhone and iPad. Download speeds went from 35mps to less than 3mps. Plus, VPN is active for all internet connections, so if you have a weather app, disconnect will prevent background updating and location services. Not ready for charging $50 a year.

White screen on latest update. Anyone else getting a white screen on the latest update on iOS 12?

Can’t turn on Full VPN because info button is on top. This is almost useless because you can’t turn on Full VPN with the info icon stacked right on top. The photos of the app show space but they are directly on top of each other on my phone.

Battery Drain. Shortly after installing this app and setting up the VPN, I noticed my battery life tanking. It burned through my battery case and iPhone battery in a matter of hours. Yes, it blocked nearly 800 connections during that time, but the drain on my battery makes this app, in its current form, unusable.

Shuts websites down. So far, not good. I'm using iOS 8 with the free version and any websites I try to open with Disconnect get shut down within a couple of seconds after seeing the tracker screen. Will keep it for now and hope for an update.

Nothing protects you from Facebook. This app and no other app I have found can stop Facebook from tracking everything you do. Found 23 Facebook trackers and even though they are supposed to be blocked, if I copy a link, even if I have deleted the app, still pops up as soon as I log into Facebook.

What happened to the old app?. I paid $15 for protection from Disconnect but it has been slowing my phone down like its 1998 and I'm on a 56k modem. I go to the AppStore to leave a bad review and see they've gotten rid of that app and are taking the money and doing nothing to update it. Instead they have a new app which costs more money. If I can't trust them to be an honest business, I can't trust them with my business.

See UPDATE below. Restored. Don’t upgrade - killed my lifetime subscription. Crap. UPDATE They sent me a new link that restored my service, thanks.

Latest version is buggy. App now continuously connects/disconnects several times a minute while in full VPN mode. Running on latest ios/11 pro.

Doesn't stay connected. Really liked the idea of this, but the vpn disconnects frequently. Worst fail case for me was that the vpn icon was showing, but vpn dropped without blocking internet access, so I was actually surfing thru the airport wifi unprotected. Choose a different vpn.

Does nothing. I installed the app on my iPad and set it up for “blocking”. Then tried setting “connect on demand” both “on” and “off”. After one week if I go to the “protection” screen, it is completely void of any data. So apparently it has blocked nothing and found no trackers, regardless of the fact that I had used my iPad extensively with different apps and browsers. I fail to see, the app has provided any value. I also find the “alerts” misleading and annoying. This tab is not alerts but rather a list of news links promoting the app’s greatness. I call this “fake” alerts.

Has this been abandoned?. A soon as I updated to ios12, opening the app gives me a white screen, can’t adjust anything. (iPhone SE) Says it’s working in VPN settings but who knows? I try to turn it off in settings and it turns right back on. I purchased a “lifetime” sub from these dev’s and it seems like they’ve already moved on to disconnect PRO... 🤬🤬🤬🤬🤬

Whoa, get this now. This is a great app, super easy, way faster browsing love dipping in out of Vpn on public wifi. Highly recommend this.

Too slow. It was working so I paid for the subscription. After that it started to slow down and disconnect. Please make it faster.

Thank you for the T-Mobile Fix. Many thanks! Great app.

Restore purchases on 3.0 isn’t working.. Restore purchases on 3.0 isn’t working. My iOS version is 13.4.1.

Random fake information?. On the Mac, the free version of this app seems to be a random scare-fake-cookie generator. It does not correspond to actual cookies or connections to the network. I think it's the same on iOS, but it's harder to be sure. As it is, this is not a company I would trust, since they seem to be basically lying to me.

Worth the Money. I'm impressed. I've got it installed on my phone, my wife's phone and my office PC. It's fast and secure. Hundreds of apps blocked daily. Secure web searches.

Very buggy- drops connections, loses purchases. Extremely buggy. I find myself several times a day reconnecting the VPN or restoring the connection. And because I don't stare at my phone every second I have no idea how long my privacy is compromised while Disconnect takes its little naps. The least they could do is enable notifications and let me know when it happens. I doubt I'll renew. I'll look for a more stable VPN app, and one that actually blocks Google.

White screen still. Not sure why the app still switches to white screen very shortly after opening and may be messing with data transfer still as having performance issues where waze, etc seem unable to find network sometimes. Running iOS 12.1.3 and AppStore not showing me as due for update on iOS or app

Great!. Easy to install and works great. Don't realize you are using it. Makes you feel safer from prying eyes

Mildly concerned.. So I wanted to try out that free bit before I buy. It listed 4 apps (I have lots more) and 2 apps were listed that I don't have. So is the free bit a "look what I can do" gimmick? I'm going to hold off on the premium account until there is a better explanation to this.

Current state is good, more opportunities wait. The VPN implementation works well. It hasn't caused any problems and I like the reporting (as a start) and I feel the service fee is reasonable. Some things I'd like Disconnect to provide someday soon: - additional classification on the reporting: ad network, analytics, telemetry, et al - curation of blocking is opaque; more insight into what Disconnect by default blocks and also what it doesn't (and why) - somewhere down the road approaching functionality similar to Little Snitch, perhaps as a separate product. Thanks for the good work.

Solid update. Cool new graphs and seems to have better battery usage

Don't Upgrade. Had a lifetime license but upgrading to version 3.0 no longer recognizes or gives me the option to sign in. Restore purchase just links to the app store subscription.

An overpriced joke. First they claimed to block ads, then they changed it to blocks only malvertising, first they charged 5$, now they charge $5 per month when the app is completely FREE on your computer!!! Why don't they just settle on a business model all ready, either way 5/month is outrageous price. Delete.

most of the reviews cover it. i have noticed problems esp. recently. i found out there's an update. just d/L it. i hope it's clearer than so bares bones prior. but they reply to inquiry fast n feel it's helped me.