Verizon FamilyBase®

Verizon FamilyBase® application logo

FamilyBase helps you find the right balance between device time and family time. Establish time and data controls, and whether your kids are on Wi-Fi or using your data, you can block apps and set content filters.

Set smarter boundaries
Take back family time by limiting access to calls, texts and data.
Childproof your internet
Block access to inappropriate apps and websites.

Monitor usage & activity
Block unwanted contacts and view your child's text and call history.

In-home & on-the-go
Control your child’s online experience whether they’re using Wi-Fi or your data.

Verizon FamilyBase® App Description & Overview

The applications Verizon FamilyBase® was published in the category Lifestyle on 2014-11-05 and was developed by Verizon Wireless. The file size is 112.13 MB. The current version is 2.0.4 and works well on 9.0 and high ios versions.

Bug fixes.

Verizon FamilyBase® App Tips, Tricks and Rules

Verizon FamilyBase® Reviews


Version 2.0.4 From Bad to Worse  dk32  1 star

With the latest update I can no longer edit a phone number from the contacts? When you hit the edit button all the the information is below the on screen keyboard with no way to scroll down to access it? Don't the developers test this stuff before the deploy it? Just awful.


Glitchy  22raea  1 star

Ugh. Not what I imagined at all. So I set the time restrictions but then a custom restriction pops up and I can’t remove it no matter how many times I pressed remove. It would be nice for there to be a “pause” button in addition to the restrictions.


Not accurate at all!!  pinrat  1 star

Half of my daughters texts do not even show up..... and to have to pay to help keep my kids phones controlled!!! Should be included with the service


Has potential  katethegreat127  3 star

This app has potential. Mine keeps crashing every time I try to use it. Also, I blocked some social media but allowed Instagram yet Instagram wouldn’t work—my daughter could see text but no pictures.


Almost not worth it!  Mommagoround  1 star

I WAS very excited about this app, and being able to see what my child is doing on her phone; however, the activity report never accurate. Not even close. The only reason I keep the app at all is because it’s the only way to modify restrictions for content with family base. This app needs a lot of work. Verizon normally impressed me, but this is one area where they are failing miserably.


Verizon could have done better  celebio  1 star

All he technology and this app is not up to par comparison to other locators


Heads up on kids being able to delete app (IPhone Only)  TxStarBucks☕️  5 star

For anyone with an iPhone that is complaining about their child being able to delete the app go and set the restrictions on their phones *Settings, *General, *Restrictions ,set up a password only you know and not the child. Then set it to where you cannot delete apps. You can also block any adult rated websites, or make sure they can’t change any account settings & much more. I have mine where they can add apps just not delete them & also in our our iCloud I set up family sharing so that they have to send a notification to my phone for me to approve any app purchases. Hope this helps!!


App Timing Out  APP TIMING OUT  1 star

I am very disappointed with this out. As I am viewing and looking at the different calls etc the app just shuts down as if I closed the app and it returns back to my home screen. I then have to reopen the App Again to look at the content inside the App. It never stay open no more then 1 or 2 minutes before the App Times Out. I have to reopen EVERYTIME. This is very frustrating. I want to be able to close the app myself when I am finished, not the App closing on me before I am finished. I have deleted App and reloaded and the same thing still happens there need to be a software update to fix this bug!!


Update GLITCHES!!  Lillori1988  1 star

When I am on the app it just closes after about 30 seconds!!!! VERY FRUSTRATING!!! Your update was not all. If you can’t stay on the app then it doesn’t matter what improvements you make since I can’t see them because it instantly closes and back to home screen!! Ugh!!!! Please fix this ASAP!!!!


Not bad, but definitely not great  Redbeard73  2 star

For some reason every month the app decides to apply the data limit for my daughter to MY number as well. I've turned it off. I've deleted it. I've cancelled it. It keeps reapplying itself. This is a major issue for me because I use my phone for work and it has blocked me in the middle of working on something via my web browser. I am looking for a better app, but will continue to use this one until then.


Disappointed  Kasintahan1129  1 star

When I purchased my child’s iPhone, added his line and signed up for this, I was not informed that the child app is not available for iOS. Then when I tried the parent app, instead of setting the calling features like no calls to or from my child’s phone at night, it disabled calls to and from my phone instead. VERY disappointed!!!


Version 2 is great!  Che.Smith  4 star

Version 1 of this app was terrible! I resorted to using the website to make adjustment and didn't even use the call and text reports. Version 2 of this app has put everything at my fingertips! Aside from some slowness in accessing some info, THIS is exactly what I was looking for when I signed up for Familybase.


Worst app ever  GoldenApp95  1 star

It will restrict all incoming and out coming calls. This app is garbage!!!


Click bait app (not free)  thdmikee  1 star

This app costs money to use beyond the first month and there's no option to cancel on the screen that forces you to agree by clicking continue. DO NOT INSTALL (unless you are dying to pay Verizon more money - in which case, why do you need the app?)


I can’t even sign in  Vikingqb7  1 star

Come on Verizon step up your game, I can’t even sign into this app with all my correct log in information.


I thought the update was perfect until...  KayHains  1 star

The recent update has made this app much more user friendly and actually enabled content filters for iOS, so I was thrilled! Until I checked into how easy it would be for the child to change it. Pretty easy. Just delete it from their phone. The developers need to make deletion tied to the RESTRICTIONS password, NOT the DEVICE PASSWORD. My kids know their device password!! So that little thing changed it from the app I've been looking for my whole life, to garbage in an instant. So disappointing. Side note: Verizon needs to make it so *each phone* gets separately throttled down to slower data when they hit their device's data limit. As it is, the data is just cut off, making it impossible to locate your teens, making iMessage really unpredictable. Throttled data is what would happen to every phone on our plan if I did not put a data limit on anyone and we hit our collective limit. So why not do it to individual phones?


If it actually worked...  jmar2408  1 star

If this actually worked consistently for more than a few days at a time it would be fabulous! But it doesn't, first of all it takes like 5 days to actually start working (update numbers, calls and text) then it works for maybe 3-4 days and starts giving you error messages when you try to sign in. This lasts two weeks( so far from my experience) then maybe you will be able to log in the fourth week of service but it will not show all calls and texts ( it seems to pick and choose which to show you) I've compared it to the bills online and they don't match. Overall, of this app actually worked all the time or even 80% of the time I would recommend it but it doesn't so DONT WASTE YOUR TIME AND MONEY!!!! Real rating is .5 stars for having a good idea but not delivering it and still charging for it.


Does not work as advertised  SpartanShadow77  1 star

Some controls work and others do not. Also wifi access will bypass all controls in some cases. At one point family lines were blocked even though they were never included in the blocked contacts section. Tech support was not up to speed on trouble shooting either.


Safe guard our family  Justus14  1 star

App doesn't work in certain areas says error sending to technician. We pay for the app we should get full access in it! Needs fixed asap! Thanks!


Thank you!  acakristie  4 star

Thank you for putting MOST of the parental control features I need into one place. Up to this point I have had to use three different apps to monitor my kids. I love the content control feature! I am begging you to please also add the option to place time limits on wifi app usage - I.e. Ability to set a limit on how long the kids can spend on YouTube or Facebook each day. Also I'd like to be able to view their internet history from the app on my phone. And also GPS tracking. Those are the only three features I still need to use another app for.

Verizon FamilyBase® Comments

Verizon FamilyBase® Lifestyle Download