Yre123 - Iāve never gotten a win!!! Iāve had app for 4 years
I want to start off buy saying Iām a big time sneaker head. I know that there are obviously other men women and young adults that feel the same. All the time and effort I put into this is crazy for me not to hit at least at least 1 time 1 time !!! I Iām on this app faithfully!!! I mean to the point that It makes my wife look at me crazy!!! Whatās the point of the app if you canāt even buy a pair of shoes every shoe that Iāve tried to get was nothing but waste of time and effort iāve took nothing but L after L after L iāve had this app since 2017 Iāve iāve tried to get every heart release since Iāve had this app and I have not hit no over exaggeration since 2017 and I have not gotten a chance to buy a pair today I lost it with Nike snker app my brother sat next to me not even a sneaker head doesnāt have love for sneakers like I do hasnāt spent a dime or the time gets the app and hits on the hyper royal like what the F#%k is that iāve been on since 2017 iāve spent crazy amounts of money on sneakers four years on this app and never hit crapBet you Nikki wonāt even get back at me
WC23LBJ - Bots killed the Game
I am a huge sneaker fanatic since a child and I remember whenever a sneaker dropped you could walk right into the store a week later and still be able to cop some heat for retail. Now a days we have a bunch of kids using bots to buy out all of the stock just to mark that sneaker up an extra $100 to $200+ above retail which is ridiculous. I havenāt won one draw yet and Iāve always been on time and ready to go to purchase whatever sneaker is available at the time and no success. Your team need to do a better job at focusing on taking out these bots so we can actually have a fighting chance to purchase a sneaker we actually want, sneakers we are actually gonna wear and not resell. This is the reason why Iāve havenāt bought a new pair of kicks in the past 2 years because I donāt wanna pay $500 for sneaker that sold retail for less than $200 that is stupid to do especially in these times. I have 2 young boys that once the time comes they are gonna wanna purchase shoes just like their daddy but I wouldnāt be able to afford buying my 2 boys the latest heat because I would have to pay resell cost or get extremely lucky which thatās just not fair. Fix this and maybe Iāll give this app 5 stars but until then you will continue to get negative reviews from not only me but other unhappy fans of this product.
P.S. you have a lot of unhappy fans. (FIX THE APP/ STOP THE BOTS)
Dee4670 - Ridiculous
I recently tried to purchase a new pair of 1ās that came out. I logged on just in time my payment info was already in all I had to do was click the purchase button come 10 oāclock and I did just that. It told me my order was pending and that theyāll let me know if I got them or not. 2 seconds later I got a notification that I āgot emā and they sent me a verification email with my shipping details. They gave me an arrival date of May 29th and now today I received an email saying my order was ācancelledā. Confused, I called nike (waited 45 minutes so I assumed this happened to multiple people) and they basically said the reason my order is cancelled is because they have no more in stock. So my whole point is donāt send people verification that they āgotā the shoe cause that makes it seem like you guys have an absolute pair reserved for me when you didnāt. When you purchase shoes on snkrs and they send you verification saying you āgotā the shoe it actually IS FALSE they have no reserved pair for you once they check your order in which it was received in and they have no more in stock they just cancel the order. Very silly. Donāt get me wrong I believe in āfirst come first serveā but if I wasnāt one of the first and donāt actually have a pair reserved for me dont send me verification saying I got them then cancel my order 5 days before the day you guys TOLD me they would arrive. Makes no sense to me.
RXM3E92 - Disappointing
Over the years this app has NOT gotten better at processing orders correctly itās either you get it or you donāt and for me, family & friends sometimes even strangers over the internet itās 98% of the community that donāt get to cop, even with pre set Information like your size or payment information this app continues to freeze or just donāt process your info correctly or on time 10:00 am drops an sold out at 10:00 am makes 0 sense you can have the highest WiFi or 4G 5G service nothing this is so disappointing, you canāt even get regular sneakers sometimes much less SBs or Jordanās etc smh just very disappointing because I love the app an all the exclusive sneakers it offers but itās VERY DISAPPOINTING that this app has NOT gotten better smh!! itās not fair for those that want to cop sneaked at RETAIL PRICE!!! I refuse and maybe this is why Iām so upset an frustrated but I refuse to go on other 3rd party apps an pay $350-$500+ on sneakers that RETAIL for $110 thatās not fair in anyway I really hope you guys get it together GET RID OF THE BOTS SO US REGULAR FOLKS COUKD ENJOY SNEAKERS AGAIN!!!
1929; mwk - SNKRS app is a disappointment for Nike
I am confused how this app is so poorly constructed and how little consideration has been made for the end user, the customer. This app lacks any customer empathy for many reasons:
1. The app has the ability to notify you. The notifications show up 8hrs AFTER the drop. Or, the notification for reservations pops up and when you click it, it takes you to the overwhelming content feed and not the space to put in a bid for a reservation. When you open the app hours later, it shows the reservation image with the window being closed.
1. It is impossible to get any desired drops - why have them!? The format included a lottery system and it is just as impossible and way more ambiguous than when the bots just bought all stock in .02seconds.
3. When the drops are first come first serve, you select your shoe, all necessary data is already stored so essentially you only have to click pay. But nope, somehow it will linger after you press buy for a few minutes, automatically refresh and show the shoe is sold out.
4. The content feed = feature bloat! Like seriously what is the point? Put this on IG/Tiktok/Snap/Twitter/YouTubeā¦actually it is already there. This is overloading the app and drastically reducing the performance for the actual things people open the app for.
Its_Mr_Robinsonnn - LOVE THIS APP 5 STARS ALL THE WAY
I love everything about this app and Iām going to more than likely get on it every single day for the rest of my life. One of the things I really love are the videos about the shoes that are releasing, because it gives us a story behind it and i feel it gives us more of a history lesson behind it. When i first started using the app i was super frustrated because I wasnāt able to get ANY of the shoes i wanted. As time has gone on and Iāve been on here more consistent i keep getting the GOT EMS. Honestly, there is no better feeling in the world than seeing that notification on your screen pop up after anticipating that shoe all month, reading about it, watching videos, and just becoming all around obsessed with the shoe. I honestly think there should be more shock drops and more early access but all in all i love this app, and i really enjoy being on it. I also noticed that the quality of the shoes i get are TOP NOTCH QUALITY! Keep up the great work, and thanks again for everything SNKRS. Hands down the best sneaker app out!!!
Nia Ricks - Great app
This app is absolutely terrific! At first I was feeling dreaded on constantly trying to go to stores to get my Jordanās just to find out that itāll be sold out in my size anyway. When I came across this app I contemplated because I didnāt know if it was a scam or if it was actually legit. So I took the courage to order one of my Jordanās which were the air Jordan retro 9ās that were all black. I went to my local shoe store and they were sold out at exactly 9 am so when I ordered it off the app I didnāt know if it was gonna be sold out or not, but comes to find out it wasnāt! They had my exact size and all I needed to do was create an account with my touch id passcode and just like that I got them. A few hours later it emailed me saying my order has been received and 2 days later emailed me again saying it has been shipped. About 3-4 days after I got my shoes in the mail! I just ordered another pair which was the Homage To Home retro 1ās and the same thing successfully happened. I absolutely LOVEEEEE this app and do not regret getting it, and will continue using it for here on out. :)
Llllkkjjjhhhff - This app has never worked.
I typically donāt write reviews on apps. This one is an exception. I havenāt hit on a limited shoe that has immediately sold out ever. I have tried at least 5 times in the last three months simply to get error messages over and over again. I really like snkrs as an app when itās not releasing a shoe. But every time a shoe drops it completely dismantles and hardly functions. This app makes me want to give up on trying to win through NIKE.
Also. Snkrs pass. How can you legitimately expect fairness when the app is fully booked in 10 seconds. I timed it. Watched it happen time and time again. Itās the same people catching every drop and I try and try just to miss out. The last release I was able to purchase was the DMP six for someone else in April of 2020. Thatās over a year of missed releases. I understand you cannot satisfy everyone but at a certain point you gotta understand that this makes me never even want to try again.
NEEDS WORK! Try a Snkrs pass with the draw feature?
Harvey Matthews - Had my-doubts
Was reading a review about how hard it was for ordinary customers, like myself to purchase new drops. I saw this Sneaker about four weeks ago and I knew I had to have it. Even got my dates mixed up and tried to purchase it on the 5th not realizing that I was two days early from the original 7th drop date. Even went as far as calling customer service to complain. So this morning I was really doubtful that I was ever going to be able to get this shoe especially after reading the terrible review. But I tried anyway. When my purchase went to pending my skepticism increased even more because that what the review said generally happens before they boot you out of the line. So I just went back to work. About five minutes later I got an alert that I had booked the sneakers. Contrary to all my doubts Sneakerz is a great site and I will using it again. This was my first time I ever used it, but it wonāt be my last. Thank You for increasing my confidence in your went. Be Blessed.
Blakeinc. - Not Dependable, Flawed Processing
I went on the app today at 9:59 am to purchase the Jordan 1 Pine Greens and as soon as the time hit 10:00 i purchased the shoes just to be told they were sold out. My order was pending for about 5 minutes and then i was informed they were sold out. This was a complete waste of time in my opinion. If you purchase the shoes within 5 seconds of availability how could they sell out that fast?? I thought this app was supposed to counter all this nonsense but I see that itās still impossible to buy Jordans. The process is flawed or either Nike needs to make more, its obviously a high demand so why make the supply so limited??? I ended up paying a full hundred dollars above retail from the EBAY app. If EBAY is more reliable than the Nike SNKRS app itself i see no point of having this app at all. I am fed up with this Nike App at this point and this is the reason people are being killed and robbed over shoes. Iām starting to believe Nike is intentionally making a small amount to hype the products and i think its absurd.
Truckhead - Love the app but it has lots of flaws.
Much of the last year ā2020ā was very disappointing. Not that sneakers and being able to buy them is that important in general, not being able to make a purchase for an item on an app is very frustrating on so many levels. Most of the time, it seems like Iām just wasting my time trying for a sneakers release. Even if it is limited or not, odds are that I wonāt be getting anything. Iām hoping for a better year and overall better experience with the SNKRS app as Iām sure many are. True sneaker enthusiasts who actually want to own and wear Nike/Jordan brand products but are unable to do so thanks to bots and very limited stock numbers being available. Add to the the constant āback doorā rumors we hear about that happens as well and weāre all pretty S.O.L. I hope improvements are being made and am glad that so far for the year 2021, Iāve been fortunate enough to have been able to buy a couple new releases so far.
Kevinwillchen - Great design, love the app, but never get notified of drops
SNKRs is an awesome app and love the way theyāve designed it. Itās simple, easy to use, and easy to buy your favorite sneakers. Itās outfitted similarly to Instagram with large photos of the shoes you want to purchase. I do wish they showed more photos of the sneakers on feet and with outfits to give me some ideas, however its not that hard to instagram or google outfit ideas.
One bug that Iāve noticed that ābugsā me is that Iāll hit āget Notifiedā on a sneaker drop and never get notified or alerted that it is happening or will happen. Iāll open the app days later and the sneaker will evidently be sold out. This happens a lot. I double checked my Notifications settings on my iPhone and everything is set to alert me, but I never get alerted of a drop, so I always miss out on the best sneakers.
Also, its confusing to go between essentially 2 apps to get the shoe Iām looking for. If SNKRs doesnāt have it, Iāll have to pop on over to the Nike app to look for the shoe. Iām not sure why thereās the complexity of jumping between 2 apps to buy something that should be as easy as a 1 stop shop from one brand.
Travis1233 - Terrible App
Has now ruined two releases for me in a row. Apple Pay does not work on this app. Every time I try to buy shoes, it says there was a problem processing your payment. This is the cards hooked up to my Apple Pay that I use to purchase everything else in the world, so I know itās not my cards or my phone. Donāt try to get your release on this app, it will only screw you over. Thank god for footaction and finishline, they saved me both times. I will never use this app again though. It doesnāt even tell you if you got the shoes right away. How do you not know if you have them in stock? Every other website does. Then after 5 minutes of it sayin pending, it just says there was a problem processing the payment. I tried all of my cards, including credit cards that have a ton of space on and it doesnāt work. DO NOT WASTE YOUR TIME WITH THIS APP. You will be disappointed if you canāt the hottest shoe because this app canāt handle processing a simple payment. Thereās so many better sites and apps than this one. Very disappointed that this app is so bad but is run by Nike. This app is pathetic and you canāt even purchase shoes on here so donāt waste your time. I would say itās only good to send notifications when the shoes are being dropped
Bnice_shoes - A few bugs. Other than that itās worked
So Iāll start off by saying that Iāve been able to cop every shoe that Iāve tried get on this app. From the cement fours, to the bred fours just this past Saturday. My main problems with the app is every time I got to purchase a shoe, I need my password. Even tho itās setup up for Face ID, and in the past, Touch ID. Another bug Iāve noticed is on the account tab of the app. When I click on my favorites tab, and also the purchased tab, all of my favorites and purchases are not shown. Some show up when they want to. Others never show up. And others never move. This is frustrating because I like to be able to show people stuff that I have bought, or things that I think are cool. But it like every time I go to those sections itās like the app plays this game of ā what are we going to show today ā. Iāve literally had to go and re-favorite things that Iāve already favorited and at this point Iām like whatās even the point of the feature.
Best Reviews Ever. - Buggy
For in-stock items the app has worked well and I have purchased about 7 pair of shoes On multiple special draw opportunities the app has failed leaving me a bit frustrated. Today all my information was cleared from my profile except credit card info and the app wouldn't let me re-enter it or update it causing me to miss the draw (the submit button stayed grayed out and would never allow me to complete even for the entry portion)
Previously the shoe size and CVV were cleared causing me to miss out. I have yet to have a successful draw event and only a couple times have I even been able to receive confirmation of entry despite being up to date on app version and profile, this while trying to enter within 1 or 2 seconds of the draw opening. I would expect better from Nike but they are selling out of the limited edition shoes anyway so i don't hold my breath for any change from big Corp.
Sometimes the notification doesnāt work. Sometimes presets donāt fill in.
TStor17 - Love the app, hate the drops
I actually love the app and itās set up for the most part. Itās visually appealing and functional but when it comes to actually securing sneakers on release day through this app? Itās a true hit or miss. And I take more misses than anything. I feel like Iām a loyal user and I participate in the majority of drops but Iām rarely successful in getting a W. It shouldnāt be this hard to āwinā a chance to BUY shoes. Then no matter what I do I canāt get exclusive access to save my life, meanwhile thereās people that get it almost every single drop. It doesnāt make sense and it doesnāt seem fair that the same people get to benefit while others never do. Iāve known of so many people that say they havenāt gotten W on the app in years or those that have never ever gotten Exclusive Access. There has to be a way to make this process fairer or allow the rewards to be beneficial/accessible to more people.
Turpo - SNKRS needs to evolve
Like many who are writing reviews, I love sneakers and especially Nike sneakers. However, the SNKRS app needs to evolve to combat bots being used by resellers to allow those who choose to play by the rules a fighting chance to purchase the latest hyped sneakers. I and many others are increasingly and repeatedly unsuccessful when attempting to make purchases using this app. Iām unaware of any effort on Nikeās behalf to update the user interface or experience for this app that prevents bot usage. Brand owners like Chris Gibbs of Union worked with Shopify to combat this very issue and were successful in thwarting rampant bot usage when the Union x AJ4s dropped. Itās not rocket science, Nike, and you can do something. However, it appears you donāt have a desire. There are even pre-order sales models that could ensure a win-win scenario for Nike and the consumer. āJust do Itā or something because if youāre really paying attention, the community is becoming more vocal with their dissatisfaction with this app and its ability to deliver fair results. Please do something, Nike. Hopefully someone from the SNKRS dev team that can influence change will read this and positively impact future sprint development for SNKRS.
ē«ę”©ęøēéé - Trash trap, they donāt care you.
I used this app 4 years. However, I just got less than 10 pairs which every one can get it, like off white x Nike Vapor street. There are all bots in there, and they donāt care. They just let them got. Then sell higher prices to customers. That is all for advertising effect. Itās just a trap. I do not want to use dirty words in there. But it is absolutely trash trap app. You can see adidas yeezy, they also have bots problem. But they will think about some stratagems to deal with customers. And to update their technology to fix bots problem. But for Nike, SNKRS, they donāt care you. They could be deal with bots, sell 95% pairs to bots, and only 5% for real customers. If you are real fan of sneaker. Let me up. And letās together say no. You see the environment of sneakers, they donāt buy shoes for wearing, just reselling. Putting the price straight up. They destroyed the original environment of sneaker culture. Letās kick them out from our culture. FK u. By the way, I miss that culture like before, we bought sneaker and wear them on the street. Share with friends, some we can exchange them or trade them, shoes for shoes. But nowā¦ you saw that.
Abel0187 - Thanks SNKRS
So a little backstoryā¦ in 2001 I was a wide eyed 19 year old kid. I was proud to have my own apartment and my own vehicle. I wanted these shoes more than anything at the time but I just couldnāt manage the extra funds to get them. So I just accepted that it wasnāt meant to be and went on with my life. Then 2010 comes and the cool grey 11ās are once again going to be released. I was 28 and deep into addiction. My life was a downward spiral. I barely even noticed that they were being Released again. Now to present day- I start seeing Twitter posts about a possible āshock dropā for the cool grey 11ās. I am coming up on 1 year sober and I also just got approved for my first credit card since I was 18. So when I saw that GOT EM screen pop up AND it being my first credit card purchase I was elated! For me itās more than just copping a shoe. These shoes will represent my success in sobriety and in life. Thanks Nike.
612slick - App lags during limited releases
There have been numerous times when I go into app right before a release and when the clock turns to the time of release, the app will sit there and load for a while until you either reload the app or log out and back in. And a lot of times when that happens, itāll say youāre in line with sale pending, and then say that your size is sold out.
It did that once again today, it happens so often, Iāve become accustomed to it. What made it worse is that it didnāt show the āJordan Reserveā(restock of limited Jordanās) on my feed until I logged out of the app and back in. I have been checking in on the app every 2 hours since 9:30 for the earth day releases and I didnāt even know about the āJordan reserveā stuff until I got on Instagram and I still missed out on the earth day releases too.
So if youāre a sneaker head, get used to missing out a lot of releases, especially if its been hyped up. Donāt say I didnāt warn you, now join me in taking these Ls.
Ashleymariiexo - Too many issues with the app & Nike
Ordered Concord 11s. While trying to order the app kept stating my home address and my parents address were both invalid addresses. I finally got it to accept my parents address. My shoes were shipped out. The app said the tracking number was Fedex. Later found out was a UPS tracking number. After I was finally able to track my package, UPS said my address was incorrect. I called and told them it was not and that they delivered to the address plenty of times. Long story short, my shoes were never delivered. UPS lost the package some time over the weekend after I called them to āupdateā my address. Once they found the package, they sent it back to Nike instead of delivering them to me. I had been looking forward to getting these shoes all year and now I do not have them. Nike customer service is horrible. I asked if I could just repurchase my shoes that got sent back to them because I did not request them to be sent back and it was UPS fault losing the package and not attempting to deliver the shoes at all. They simply said there was nothing they could do and most of the customer service reps were pretty rude at thatš¤¬š”š¤
DGall33 - What a joke
Nike shows all the future releases and gives you a ānotify meā option but it doesnāt really matter because you can NEVER get the shoes you really want. I have everything set up with fingerprint recognition and the second they go on sale push purchase and always end up āin lineā. After 3-8 minutes of waiting āin lineā I get a message saying the shoes are sold out in my size and I should pick a different size and try again. Are you serious?!? Theyāre shoes. Itās not a flavor of ice cream. I wear a certain size and thatās it. Why would I want a different size? But donāt worry. Nike will reserve shoes for you that they think youāll like. Itās just weird that they only reserve shoes that are widely available and donāt need to be reserved. Iām a true sneakerhead and want to buy shoes that I can wear, not that I can resell to make a profit. Itās an absolute joke the way itās done and Nike doesnāt care as long as they get their money. Donāt waste your time with this garbage app. It will only frustrate you to see the shoes you actually want being bought up by resellers. Iām just wondering when Nike is gonna start selling clown shoes because thatās how they run this app. What a joke. š¤”š
H0m3L3SS - Bullsh**t
Straight like that I buy a pair a shoes as soon as they dropped not 1 second late after it goes through it says pending I believe Iām waiting at 10:01 around 10:06 I got back to the app and the h03 says sold out how is it sold out and I didnāt get a pair I just am in shocked ruined my day I just donāt know yāall h035 with the click bots relax why yāall even use them like dang make it fare and I canāt rate it 0 starās so here is 1
Also with any major shoe dropping no matter what you wonāt be selected if there is a drawing even if you arenāt in a draw and you buy the shoe at 10:00 exact it says order pending then few moments later you werenāt selected like why if I was first to get there like many others and no matter what size you try to get you wonāt be one of those who are selected only way you can get shoes off snkr app if they are lame non resell-able shoe I hate this app
Atl kamal - App is trash now
At the start of this app, all was fair in the sneaker world, you had a good chance of picking up limited releases. Now it is trash š® garbage, it stinks š© because people have created Bots to target this app now and I look on twitter after every release on the developers pages who supply these bots and they retweet all the success their customers have snatching up the shoes. Iāve seen people send in complaints to Nike about this matter but they go ignored. Nike needs to go back to the drawing board because people sit around and past up chances they have with other shoe stores waiting to see that their size is sold out in 60 secs. In my personal opinion, the best way to grab the kicks you want is to try a local store or go in person, that how I have been picking up some of my releases now, which is a shame because I stopped due to the threat of being robbed or getting into an altercation over shoes, but with bots ruling the internet world and all these companies worry about money and not total customer satisfaction, this is what it comes down to. I really hope this review give awareness to those who all downloading and taking a risky chance, wasting precious time
ššš - Functionality with Style
By far one of the best app to have in your collection if your a sneaker enthusiast. Everything is pretty simple and laid out for you. If you don't want to forget some of the biggest release of the year this is the app for you. If you just want a easier way to purchase kicks that have been on your radar ( Nike x Jordans only) then this is the app for it too. Just a clean app and awesome with the Apple Pay.
Update: After having this app for awhile still Is an awesome app. Im still giving it 5 stars despite the once in a while glitches ; like having to refill in payment , shipping info that is already saved to your NIKE profile , and getting error message your first attempt to purchase exact when it drops. Honestly thats with any sneaker related website or apps apart of the sneaker game when everyone is trying to get the same sneaker.
19omar90 - 3 strikes youāre out.
I have tried giving this app a try just to give Nike some respect. The overall design and information this apps lays out is top tier. I can say the app is easy-to-use, aesthetically appealing, and a complex app made into something simple (buying shoes). Now I donāt write reviews, but now that I have attempted to buy 3 different shoes. Waking up earlier then my alarm sets because I donāt want to miss a released timeframe. I have everything set up so that all I have to use is Face ID. I refresh the app as soon as release is a minute away. And now Iām in line. 3 times. 3 times I have done this process with no luck. I get hit with a pending status to find out in 3-5 mins my size is out of stock. Maybe I just donāt have the luck of draw. Maybe itās the app. Whatever it is. My recommendation will be to use another source. I have used another app and got the shoes I wanted, the size I wanted, 3 times in a row. Great app. Not so great experience. And maybe the app itās not at fault. But Iām tired of waking up earlier then needed to find out it was for nothing. My services are now placed elsewhere.
Choubre - Needs so many tweaks
Honestly, this is ASIDE from the apps horrible W to L ratio. This thing requires SO MANY tweaks. The content is horrible. The āinteraction piecesā are boring and donāt grab our attention. Even the live interviews could use an upgrade. The app fails during popular drops, and rarely saves information like CC # for check out or personal info like size. I just feel like a massive juggernaut like Nike should have a top of the line app with content and information a sneaker enthusiast (āsneaker headā) would want to see, interact with, and learn about. If Nike is still looking to make SNKRS a social media-esque platform they couldnāt be more off the mark, right now. And while Iām at it, these delays are insane. Why are you releasing a Halloween AF1 close to thanksgiving? Just keep them in the vault until next year. Itās really no wonder youāre afraid of brands like New Balance. Nikeās flown too close to the sun and their wings are getting torched. Improve the app integration and its content, get people more involved with the brand, and then work on production. Good luck
Trasshhhssh89 - Honest opinion
Itās a great concept Iām not even going to lie but the execution is flawed. Truly the only reason people even have this app is for a āchanceā at hyped shoes. Iāve seen people literally beg, so rituals, basically anything they can think of for every release and not get one shoe while someone who barely opens the app gets exclusive access on top of hitting a good amount of shoes. It doesnāt seem to reward or even favor the the ones whoāve been using the app longest, watching the videos, etcā¦ I can honestly make a snkrs account tomorrow and probably hit a few new releases just like that. Idk what the snkrs algorithm is but I truly believe this app needs a revamp. Where people who havenāt hit in over a year some even longer can finally get something opposed to Billy bob who just downloaded the app and is getting everything under the sun. I donāt get it but this app literally drives the resell market after the constant Ls.. Stock x will surely have your size smh.
Jacob serra - This app has a lot of problems šš¢
I just tried to buy the Travis Scott air Jordan 1 high sail color way I was on the app since 9:58am-11am I tried everything restarting the app I used my phone and my girl friends phone on her account with 2 different payment methods me and he have 4 bars LTE on our phone plus super fast WiFi and our accounts have all of our information saved and when we go to purchase we sign in with our Nike pass to pay and it kept telling us there was an error I double check all our information on the app everything was correct and the app continued to tell me there was an error from 10am-11am the app never took my payment even tho I have over $7,000 in my account that doesnāt make sense why would there be a error for taking out basically 200$ from my account when ever I try and purchase a limited sneaker on this app I never get a chance to win and itās really unfair and I feel like these sneaker companies donāt care about the people who actually try and purchase the shoe the proper way with all their information saved and everything there still no way of winning
Mr. Olright - Just like the dealers do it...
I like the idea of this app as it allows you to attempt to get limited release sneakers without having to wait in line at a store. However the major draw back is that the app VERY RARELY works as itās supposed to, especially if itās a shoe that has a drawing involved, at that point you might as well forget it. Today I tried to purchase the Air Max 90 Mars Landing and I went about my normal ritual of being up at the crack of dawn waiting for the release and just like always I completed the purchase protocol in about 3 seconds and got the āYouāre in Lineā message. After about 5 minutes of no notification I picked up my phone opened the app and saw that it was frozen and when it refreshed itself I got the āAll of your size is sold outā š¤£š¤£š¤£. Itās laughable how pointless this app is, but we all keep trying because weāre sneaker junkies. So good on Nike for tempting us with a few transactions that actually worked, like dealers that sell a pure product but then cut it to keep you coming back for more because the high is weakened. Nike we love you but this app is an insult to your customer and fan base.
Sgabr999 - Not A Good Shopping Experience
I like having the SNKRS app as a way of seeing what shoes Nike has available, but as an online shopping experience it's been incredibly frustrating.
Over the last three months I've had five separate occasions where I've been unable to order something because of technical problems in the app. There have been times where the app won't refresh, or I'll enter in shipping information and it won't let me click save and continue. Other times it won't accept my default payment method and then time out. Perhaps the most frustrating part of all this is when everything finally works like it's supposed to, but then you get put in a queue to see if you secured a pair. You'll sit there and wait, sometimes up to two or three minutes, only to be denied.
I like the concept of this app, and am hopeful that it will eventually work as intended, but it's quickly turning me off of Nike shoes. Every time I see amazing sneakers like The 10 line, I know it will be almost impossible to get, because the SNKRS app will get in the way.
Uncjoe - Nike Employee resigns due to family fraud/scam
So it was revealed that a high ranking Nike employee who has recently stepped down due to intense scrutiny and evidence of fraud for helping her kids obtain shoes off the very App she was in charge of and her kids were reselling shoes for big money. Nike hasnāt made this app fair in any way. Itās not random. You lose 99.9% of the time. This app was not a shoe fans best friend. It was an outlet for fraud and for deception. These cowards had the mindset āWhat you donāt know wonāt hurt youā. However, lots of people were hurt. They didnāt get something they truly wanted. They had their hearts set on obtaining a limited shoe which was highly sought after. But didnāt win. Now the evidence is out and points to Nike employee(s) who were behind the scam and basic theft of product only to be resold for higher premiums on the after market. Nike was in on this scam as well. Iām done with this app. I never paid nor will pay ANY resell price(s) ever. I will miss out. And most if not majority of you will too. Youāve been scammed by Nike. And they knew it the whole time. Think about that....
SignedNicknamedAnonymous - Terrible Checkout
I downloaded the app yesterday and set everything up specifically for shoes that were to drop today because I understood people have trouble with the app but I really liked these shoes out of any others in my time. Signed in at the correct time and was able to put shoes in my cart, went through normal checkout, and even added shipping info and confirmed everything, upon hitting submit it asked me to enter my password again (while signed in) in order to purchase. I usually use Face ID however for whatever reason this password was not saved and I used a unique password as typically suggested. I lost the shoes while attempting to reset the password. Deleted the app. If itās for security, an email or text can be sent after the purchase to confirm order - if not for security I have no idea why someone signed into both their phone and the app successfully would need to enter their password AT THE END of checkout . Wonāt download again, I understand now why people typically just overpay for resold shoes instead of dealing with this. Disappointed
Diirty Dan - App has had problems since update
This app has a tendency to make people either hate it or love it but thatās just how we gotta get the heat now a days. Frustrations aside taking an L on the app isnāt too painful, but waking up to not even be able to get in queue is terrible. Since the update the last 2 times Iāve woken up at 7 I was first greeted with āproblem with payment informationā along with the screen freezing on the āsubmit order screenā. Keep in mind I havenāt changed the shipping or payment information, I shrugged it off as a glitch and said letās try tomorrow. Woke up this Saturday to try for the Notres and another glitch but this time with my shipping info. I donāt mind taking an L on the app, but not even being able to try and losing out on bonus sleep for the weekend makes the current version of the app unusable. Please fix the bugs so everyone can try, or just let the resellers keep driving your market.
Faucet_4v - Too susceptible to bots; too many bugs
Bots absolutely destroy this Nike app ā I think more than any other other sneaker app available or online site, Adidas, finish line, etc. ā and the number of bugs it regularly has to fix are insane. On a hyped release?...forget about it. 9/10 the site/app is more likely to crash than for you to actually secure a pair. Matter of fact, on a hype release, you should probably hope for an app/site-wide crash. Thatād actually increase your odds of getting a pair (not your size, necessarily, but A PAIR...lol). Canāt even simply input online gift card information without expecting delays, or entire resets, on said information upon trying to check out. Kind of a joke at this point. Youād expect more out of a major company like Nike, at least after this amount of time has passed since the app has been out. Disappointing.
KazaMn - Great App, But
They should definitely implement a full proof way of making sure that 1 person can have 1 SNKRS Account. Bots have some how found their way into this app and what I mentioned earlier is part of that problem so Iām hoping theyāre on it. The app runs pretty smooth in itself, However getting anything on the app has become extremely hard because of the growing sneaker community, hopefully this app will introduce pre-ordering some exclusive and general releases. You know a window opened for 5 mins That way thereās more happy customers, more product in the hands of real sneaker enthusiasts, Nike creates exactly what they need and collects every dollar they can make instead of allowing both the resale and replica market to diminish their fans interest. Great for getting tapped in with your everyday Nikes
Wbmas0n - This App Is Terrible And Rigged
Just like the subject says!! Donāt believe the hype, if this was 2016, then Iāll be saying otherwise but ever since the hype of sneakers became more popular to the public it has become IMPOSSIBLE! To even try a secure a pair of sneakers! The Public is having a long term battle now with resellers and people who are using Bots to secure MULTIPLE PURCHASES, Leaving no space or any pairs for the ones who truly desire on owning the pair of sneakers of their dreams! Itās annoying and pretty frustrating. Donāt believe the fact that NIKE is doing everything they can to fix the battle with resellers and people who are using Bots. They donāt care as long as their merchandise is being sold out after every release is really great business for them. I Warned You guys first before installing this app, it comes with a lot of frustration.. until Nike really does something to fix this, there is not any chance for regular people like us who do things the right wayā¦ good luck to everybody I hope this changes for all of us who truly still have passion for sneakersā¦
MimiLeeš - Waste of Time
This app is ridiculous. Furthermore, I am inclined to believe that it is rigged. The notifications come 15 minutes before a shoe release which is nice; however, at the time you select the shoe to buy, or even get through to the payment page, there is an issue with the server. There have been enough shoe releases at this point that there should be minimal to no āserver errors.ā When trying to enter payment information, an error message appears stating āwe encountered an errorā with no indication as to what the error may be. For example, I got through to the payment screen 10+ times for one pair of shoes, and each time there was an error. I recommend that detailed error messages be included to assist users in identifying exactly what the problem may be, such as āwe could not verify your card.ā If you get through to wait in line for the shoe, then theyāve all of a sudden āsold outā or āno longer have your size.ā Itās truly hard to believe after receiving error message after error message, and then waiting for a ridiculous amount of time.
Jmanisš - SNKRS app Truth
Ok so letās all not pretend that bots have a super advantage over us normal human sneaker head. The question here is how do we adapt and overcome? I have hoped in the past that Nike would fix this problem but so far no luck. š¦ās. So you have to wonder how do we get this super dope heat without paying 3x to 4x cost? Yeah, still trying to figure that out myself! But in the meantime this is the best app out there for true heat at retail. Now a little heads up for you so you donāt get your hopes and dreams crushed out the gate. If itās a super limited release like say the Supreme AF1 or Tinker JTH III you can forget it bots bots bots. But Air Jordan 13 White/Royal Blue or say Air Jordan 9 breads you will cop if you do your homework and are ready to go at release time. So with that said I would highly recommend this APP it beats going to your local mall and dealing with all that work. š Sincerely your Dope af Sneaker Head.
JohnnyKJones - Consistently disappointed
This app would be cool if it didnāt deny purchase from almost every single exclusive release. You can literally hit the purchase button as soon as a shoe releases and still be denied or ānot chosenā. Meanwhile they allow all of these resellers and their bots to get the shoe only for them to drive the price up at least 2x the retail price. Most sneakers drop at 10am. Iāll be on the this app at least 15 minutes early and still not get my submission chosen. This app only pisses me off and makes me want to shop elsewhere. Maybe Iāll just start wearing yeezys. At least itās fair when they drop shoes. This app is terrible. What makes it even worse, I couldāve went to stores that had pairs available, but thinking Nike would have my back I decided to cop from this app. I clicked purchase at 10:00 not a minute later today just like l always do and didnāt get selected for the shoe. This has literally been this way for years with this app and now I am completely fed up with it. This app just gets your hopes up only to screw you when itās time to purchase.
Slick Nick93 - The App That Ruined The Shoe Game
You will have a 0% chance of ever getting any new shoe drop on here nothing but bots if you really read these reviews only good reviews from actual people are years ago most of these recent 5 starts are probably fake accounts to keep the ratings up I donāt see how any person would give this a good rating when the purpose of the app is unrealistic you click buy the millisecond itās released and itās already sold out itās beyond ridiculous this app is for bots and keeping the rich rich they buy everything and resale everything it's been known and Nike will do nothing to fix this (most likely due to them being in on the reselling I wouldnāt be surprised) this app single handedly ruined the shoe game for real sneaker heads now itās for bots and hypebeats to resale to the actual fans who want to keep and wear them Iāve been a huge Nike/Jordan fan since 05 I refuse to get anymore now going to stick to other brands who give the people what they want not going to support a brand whoās for bots reselling shoes and their own pocket
Ericriv1818 - Extremely frustrated
I have entered almost every draw for the past year and never win. Also the SNKRS reservations are rigged. As soon as u click on it everything is sold out. No oneās fingers are there fast. U canāt even pick a size. How can That be possible in less than a second. Itās not fair that if I want any exclusive nice sneaker I have to pay 2 to 3 times reseller prices. Iāve been buying Nike my whole life but can never get the sneakers I really want. Everyone should get a chance. My friend won the vapor max draw twice on a draw in a row. If everyone gets an opportunity how does he win twice in a row and I can never win. Their needs to be a better system or make more to meet demands and stop making these low level crappy sneakers. You canāt even buy a nice sneaker at footlocker anymore. Everything sold out before hits the shelf.
64918158j - Bots, scams, crashes, LIES
I WISH I COULD GIVE NO STARS! This app has honestly become INFURIATING to even use.
Sneakers sell out completely in MILISECONDS which I can only assume are bots bc there's just no freakin way. I was watching the clock for the new React Element 57s and clicked to purchase at EXACTLY 10am and somehow they were already sold out?!?!!
Reservations are "fully booked" as soon as they open up which also makes 0 sense. I can tell you how many times I've literally waited phone in hand for the very second a sneaker drops just for it to say "sold out". It's beyond frustrating/annoying to then see those same sneakers on GOAT, StockX, etc for quadruple the amount! It's a total scam! Don't even get me started on how often the app crashes. It's just become annoying and frustrating and I'm ready to delete.
Don't even waste your time tbh
Bradman6542 - Fix notifications
Overall your app is really good. There is just a few things that need to get fixed. 1. Fix your notifications when you push back a draw for a shoe. For example, the Red Championship Dunk Lows were supposed to be a raffle on Tuesday Sept 28, I got a notification for the time and when I opened the app they weren't there. Go to the upcoming and see they got pushed back to today the 30th. I would like to either get a second notification on the day they actually draw or telling me that you guys changed the day at the last second or both. And 2. Fix your draws and availables. The past couple of draws I have been werenāt actual draws but could just purchase right there. I went in to put in a draw for a shoe I wanted and the draw just changed to available at the time of the draw and I missed out on the shoes.
Mrdrhaywood - Top Rated SNKR App
This application is awesome no doubt. Iāve literally had to limit my hours of scrolling the SNKRS feed. My only gripe is the Drawings and that āFrozen Processingā screen. I won my first draft and havenāt won since. That seems to be a trend from talks Iāve had with others. As well as the hypest drops where I literally click BUY NOW AT 10am and my screen says processing for 20 minutes not allowing me a purchase and then finally refreshes to SOLD OUT š°š¢. Thatās basically a mock drawing, might as well set it up as such on those drops. Iām humble though. If I donāt win I just plan for the next release. What may hurt the most of all is that Iāve spent so much on this app and still do not get offered ALL THE SHOCK DROPS/SNKR Pass Events. I literally get notifications and when I head to SNKRS the shoes isnāt even available. Idk who controls the shock drop/SNKRS pass offers but I should definitely be privyād to ALL ACCESS.
TheRealBigNick50! - Come on Nike pls fix this App
Literally been spending money with Nike as a true collector for over 15 years personally and I barley win anything on here or get any type of exclusive access since Iāve made a return on some shoes they sent 3 sizes to small. Which was Nikes fault but ever since I did that itās like Iāve lost all my points and privileges for the hundreds of thousands Iāve spend at retail with them over the years. They need to revamp this system because Iām sure Iām not the only whose experienced this and still do. Iām lucky to get anything now. Only the members access shoes and merchandise seem to keep me feeling special or like they truly appreciate my business. I just want access again and for them to fix their mistakes on the app. The bots are pretty bad as well which is why not having them look into ppls account when they truly have a problem matters to us true loyal customers.
DougieTraveler - TRASH ERRORS AT CHECKOUT. MISS OUT ON SNEAKERS CONSISTENTLY!
The App crashes as soon as shoes are release! Receive error everytime when clicking BUY. If a shoe is released at 2pm. I click at 2pm and purchase under 1min. āIn Lineā then minutes later say SOLD OUT.. How! Nike needs to figure out a better way. Itās still not fair. I believe the BOT SYSTEMS are still getting through. The app is user friendly but when it comes to high anticipated shoe releases it is chaos. Leaving everyone in the sneaker world wondering HOW? 9 shoes of the OFF WHITE collection by Virgil Abloh released. SOLD OUT IN SECONDS! Who can humanly move that fast in checkout out process? I was also told the more you interact and use the SNKRS and NIKe+ apps and purchasing on the regular the better and get opportunities to reserve early. I have never gotten reserves and I spend too much with Nike monthly. The Draw is terrible as well and the wait line process is too even tho you click the purchase shoe box as soon as the shoe launches. Literally shoes disappear in seconds! Out of 9 shoes released 30min apart. Not 1 was carted. Error at checkout every single time.
Co.L.T. - SNKRS App is š„¶
I got a love-hate relationship with the SNKRS App. I love that you actually have a chance to get some of the hottest sneaks out there, especially without having to go to a store. I hate some of the glitches or perceived glitches on my part at times with SNKRS falling off and coming back on. I like that the SNKRS App has re-releases and stories. I hate that I miss out on the some of the sneaks I wantā¦ lolā¦ but thatās just because like any guy who loves sneakers you wanna catch them all. But it is my preferred platform. If I could make a recommendation or two. I think Nike should do two things. One, make it so that you can automatically set your shipping speed (i.e. standard, two day, etc). And two add a feature so you can buy for your family (i.e. mens size, womanās size & kids size for up to two kids in a particular run). Just my two pennies.
Marquez Williamson - Can never win
App is useless...rarely anyone can purchase releases regardless of the countless attempts. Some suggest to stay active on the app in order to increase chances of being able to buy something, but itās pointless. People who created an account right before a release have a higher chance than people who have a veteran account. Sometimes the app is wonky and requests for you to re-enter address info despite having done so before (specifically when there is high traffic on the app). The algorithm that selects winners and filters out bots has to be broken, because I donāt see how my account which I made in august of last year hasnāt been able to win anything up until now almost a year later. Getting shoes you actually like nowadays is a thing of the past. I canāt buy from footlocker, champs, footaction, Hibbett, JD, Finishline or even Nike and I refuse to pay resell. Iām going to option B, maybe when enough people get fed up with this resell mess and start buying UAās Nike will realize the problem.
Boph@des - The app has performance issues and odd behavior
I have used the SNKRS app for years and it is one of the most frustrating experiences to date. The app takes significantly longer than most other apps to load. When it is full loaded up it takes even longer to load up the different sections of it. The purchase history is completely random as some days itāll show a complete purchase history dating back several years, and then other days itāll only show like 1-3 recent purchases. This is the same with the Inbox as sometimes itāll show historic data and other times itll say you have nothing to view. I feel like one of the most popular apps for buying sneakers from the top shoe manufacturer in the world should perform a bit better when there are other sneaker apps that look just as good and perform significantly better on a day to day basis. I can understand if during releases the app is slow, however, it shouldnāt be an everyday thing.
Device: iPhone 13 Pro
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