LinkedIn Sales Navigator App Reviews

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Hands down the best sales tool I’ve ever used. Finding new prospects and actually being able to connect with them is incredible. Prospects become friends and I stay in touch with a ton of people. Great to see live updates and expand my network. 10/10

Sales Navigator - A total game changer!!. I’ve been using sales navigator for a little over 2 years now— and the ROI has been incredible. Worth every penny several times over. It takes some time to get the hang of it, but it’s truly a hidden gem when it comes to leveraging LinkedIn as a sales platform! 10/10 would recommend to anyone looking to generate more qualified business from the platform.

Buggy search bar and inbox. Used to love this app, but recent updates have left the navigation of the app very clunky. The search bar is pretty much inoperable because it starts deleting my input after I’ve managed to type a few letters. Or it immediately starts backspacing on letters after I’ve finished typing. For messages, it keeps showing I have lots of unread messages when I don’t in either else’s navigator or regular LinkedIn. I reached out to support for help and they suggested clearing cookies from my phone, but that hasn’t helped one bit.

Only room for improvement is messages. Very helpful, only thing that could improve is notifications from messages. Also it’s frustrating that sales nav has a separate message box from regular LinkedIn

Powerful tool, terrible UX. Quite simply, at almost every turn, the design of the user experience is sub par. Two examples: Sending an invite. The text box is about ½ the size of the character limit. But sits inside an almost empty page. Why not make the text box bigger. (Yes write shorter invites too!). Search process. Boolean? In 2021? It’s crazy. Also why have the search parameters be live so easy input needs to load? It takes forever. (There’s more improvements I could mention. ) I have been on LinkedIn since almost day one. I love it. But the software needs serious improvements to the UX. And I’d love to help.

Look… I love the feature, but I cannot get past “get started “on the iOS app. I want to give this a good rating I really do It’s immensely expensive but it’s become extremely valuable to me however to this day I still have never been able to get past the get started banner on the front page of the app and I have no idea why please aluminate am I the only person having this issue I have deleted and reinstalled so many times I couldn’t tell you and I have tried to re-login I cannot do it on the iOS app bugs

This app isn’t particularly useful. I’d like to see an iPad version with more of the Sales Navigator functionality. So far, the “discover” feature hasn’t suggested anything even remotely related to the accounts I’m seeking, even though I’ve saved 100’s of accounts in Sales Navigator. Regarding the app and the web version of Navigator: PLEASE PLEASE PLEASE integrate messaging between Navigator and LinkedIn. It is SO FRUSTRATING to have conversations in both places. I’m having to find contacts in Navigator and look up the conversation in LinkedIn just so I don’t start threads in two places.

Need more CRM style feature + iPad application. I really enjoy using LinkedIn SN. I would love to be able to use the application via my ipad and have ALL the same features offered via the web on my mobile devises. Please consider adding more CRM style features: List Sort Run Reports Activity Value of opportunity etc... Sorting via address (location) Require a business contact card so when you connect you have the full contact information - managing business cards is very old school-maybe an e-card can be sent with a trusted new connection and updated based on any changes in jobs is updated. LinkedIn has become my most used tool and functionality adds are important. Also can you email the monthly statement for LI SN ?

Valuable, but limited. Really valuable tool, but limited by two big factors, 1) thousands of companies have no presence on LinkedIn and 2) the information about those that do is entirely dependent on what is voluntarily shared. Filtering by Revenue for example is really limiting in that the data is often outdated or non-existent. It’s not culled from external sources but dependent on the company to keep their profile updated. LinkedIn is a great resource for B2B selling but it should not be the only resource. That said, Sales Navigator is a great tool for what it does. Just know that you’re only reaching a fraction of your market.

Good Info but a little sloppy. Sales Nav is a valuable tool. It was better in the beginning stages when it had more compatibility with traditional LinkedIn, namely the messages. I do not like having 2 message inboxes and sales navigator can have some glitches. I also have issues getting alerts related to Sales navigator messages.

Best business platform for generating new business out there today. It’s the #1 tool out there today, the amount of information it provides on a prospect is unparalleled. I’ve scheduled more new business meetings through Sales Navigator then any other service or tool.

Can’t get past the “Get Started” screen on app. I’ve downloaded & deleted & re-downloaded this app multiple times over the course of months, trying to access my account on mobile, but I can never get past the “Get Started” screen. I’ve tried emailing/requesting the online chat with support & never heard back so have resorted to writing this review. Can someone from support please advise on this issue?! Thanks.

UX and UI. Links from text, slack, email, and social media often open only in a browser and do not enable users to access the correct link in the respective LinkedIn application. You also can not directly open links within the source application browser experience without logging in. Having 2 applications for mobile and tablet makes information sharing with other members complicated because it depends on their membership level. Inbox management and messaging are also a nightmare. When using both the native app and the sales navigation app, it divides the member's inbox when messaging a native members from the sales navigator application as the response may be captured in the native app or the other if you are contacting another sales navigator member from sales navigator. Email and LinkedIn are vital for working professionals but the division between the applications wastes time and create unnecessary friction for members. It also drives abandonment when the login credentials to access LinkedIn from a link are always required, instead of being logically rerouted. Members and engagement rate would greatly benefit from a unified interface and experience to access, share, and import/export information. Additional feature requests would also be an unsend button and editing messages for the accidental "enter" because inbox operates like chat however, utilized like email. We'd also benefit from a plug-in to my company CRM, CSM, and email applications.

Great app except for the inbox. The mailbox needs a lot of work. I like being able to switch between Li and SalesNav but there are a large number of false positives-meaning it looks like the mailbox has new o mails when there are none. Also I have a read message in my inbox that won’t be marked unread. I can’t believe I’m saying this but I wish this was structured more like email. It’s currently designed like text messaging.

I use the app constantly, so where the heck is the iPad version!!!!. Please, LinkedIn for the love of God, build an iPad app for Sales Navigator! I am paying a bunch of money to be able to access my network, share information and find new clients but I want to be able to do that with the best experience possible; I want to be able to do that natively on the iPad without having to go through a browser! Especially since I have to send all my InMail through Sales Navigator, we should have access to an iPad app. Please fix this for us as professionals who are constantly on the go, we should be able to get the best experience possible from something we are paying for. Thank you guys! Also, I must say, I absolutely love Sales Navigator as a tool and on the iPhone it is very stable, works smoothly and looks good. (Now just that iPad app, for reals) ok, I’m done, I think they get the picture.

Almost great. For the price I’d expect an iPad version by now and some basics like a key to understand what some of the random icons mean in the app and desktop version. But, that being said for B2B biz dev relationship building it’s the only way I prospect on a daily basis. Overall a great tool.

Lies/ constant notification. I dont like deceit or shady business practices. There is a constant notification that I have a message and its not true. It always says I have an unread message just to make it look lively I guess but it is very annpying. I have checked all settings this is not an error I feel just a shady practice. Dont bug me with flags and notification badges just to keep me on site, cancelling plan!

Sales Navigator. The iPhone app isn’t as good as the LinkedIn app. It needs to be just as robust. My user experience on the iPhone falls short to what I can do on my desktop. Also, this tool needs an iPad app. It’s disappointing that one hasn’t been created yet.

Used to be better. I’ve been using Sales Navigator for 6 years now, and it used to be a lot more valuable. Lately it seems to have a lot of bugs. Why’d they remove the lead search function? How come half the time I click on a person’s profile, it opens their profile in LinkedIn now instead of keeping me in the Sales Nav app? I know LinkedIn will keep innovating, but right now, I think there’s a lot of room for improvement.

Love LinkedIn & Sales NAV on Computer but mobile I can’t get in. I’ve been an avid fan of LinkedIn & sales NAV. I just realized they have mobile app, well so far I can’t get in. I go to the sign in, and even if I re-sign in or sign in as my current LinkedIN account, it goes to another page and it’s the get started page with the button. Well no many how many times I click the get started button, it does nothing, doesn’t load or do anything. I’ve uninstalled & re-installed the app 5 times and the Get Started button still is non responsive. So I’m sure it’s a great app if I can actually get into the app on mobile.

Once in profile, none of the buttons work. Looking at a prospect and wanted to connect. None of the buttons (connect, add note, add tag, message, etc) work within the app once you are looking at a user’s profile. Any fixes?

How could you mess this up that bad. For the cost of Sales Navigator I really cannot believe how terrible this app is for iPad. The LinkedIn app rules. But c’mon I have to view in portrait so my keyboard on my iPad is useless unless I want to turn my head sideways. I can’t even log in via the web because it takes me right to the app. I thought when I signed up it would be just like it is on the PC, nested within linkedin. Nope, separate terrible app that now makes all my work on the go useless. I love you LinkedIn, I love you so much but dude I hate this App.

It’s so bad I wanted to give you a 0, but that’s not possible so now I give you a 1. I hate to write this review because this app was a godsend during the pandemic and helping my business thrive. However, as the years have gone on it has been more difficult to use the app as they have enabled new restrictions, don’t allow individuals to send out as many connections, and now they are restricting accounts based off of viewing TOO MANY profiles. I don’t see the benefit in paying $80/month when it is such a hassle to even reap the rewards from it. I would further avoid using this app and holding onto that $80 until LinkedIn initiates change. I write this review in hopes that the creators of this app will see how restrictive sales navigator has become and hopefully initiate change.

Can’t clear alerts and why have two messengers. This app is very frustrating, indeed. I get the same alerts almost every day and I try to clear them over and over, but the app icon on my phone still shows the red circle with the number Of uncleared notifications. Every once in a while, it will clear and show no new notifications, but 99% of the time, it’s showing unread notifications when I’ve cleared them multiple times. Regarding the messenger option, why, why, why, would you not integrate messaging between the LinkedIn app and the Navigator app? Who wants to have to maintain two separate sets of messages to the same crowd of people?

It’s expensive but only way to prospect. There is now no way to tag prospects on LinkedIn with out sales navigator. 80 bucks a month is a lot but you can really hone in on who you want to target through advanced search tool. Also LinkedIn and sales navigator messages are separate and it make no sense. App is okay

Useful yet frustrating. The data LinkedIn has is unmatched but completing even simple tasks through the app is frustrating beyond belief. Seeing pathways to connections is only sometimes shown which is likely the most important feature. Doing searches within your own network is complicated to figure out. I wish they spent more time on the things that mattered- better ux around finding the right prospects and finding pathways to connect with them quickly

Marketing Consultant. I’m really learning a lot from this platform. I’m confident that I will score some clients in the next week or so. I just need to learn the system better.

Horrible Customer Service. I had Sales Navigator before and had canceled it after downsizing my sales team. This was pre-pandemic. Now, I want to get it again, but I’m stuck in that loop of, “You purchased it through Apple so you have to use them to upgrade.” Then, it fails to upgrade saying not available. I contacted support and they said I have to kill my LinkedIn Learning service as I have that through Apple. I did that, and now I don’t have either my LinkedIn Learning or Sales Navigator because I can’t even sign up for the subscription. Who in their right mind at LinkedIn made the subscription of this service so tightly wound up in Apple that people can’t just purchase the service online without Apple?

Sales navigator. Works good but I wanted to upgrade to Sales Navigator team so I can synchronize with my crm. Since I purchased through the app it was billed through the apple store so I was not able to upgrade. I had to cancel through apple who already billed for the first month. Then I have to wait for the month to end before going to the Linkedin website and paying for sales navigator team With a credit card. So I have to wait a month to set the service I need and have to pay for this month even though it’s mostly useless without integration with my crm. Very poor purchase/upgrade system!!! Update: I tried the link Sales Navigator suggested and requested a refund from Apple and it was denied!

Can’t live w/o it - areas to improve. I couldn’t live without sales navigator and it gets the job done that I need it to. That said, I feel like the user interface and user experience are a bit unpolished in number of ways and it’s surprising to me that they haven’t been addressed. You can’t sort lead and account lists by header rows and since things aren’t sorted alphabetically (I can make sense of the order) this gets annoying when your list gets to be more than a page. Several other eye-rolling user annoyances but like I said, I’d still recommend it to anyone and consider it one of my top tools because of the up-to-date access it gives me to information.

Just getting started. I have lots to learn but I already see the value in utilizing Sales Navigator for business. I use LinkedIn regularly but going to use Navigator regularly to improve my information and knowledge about markets.

What is this UI?. I’ve never written a review before but this UI is an inspiration to write about. An old iPhone UI for an app on an iPad that you pay 80 a month for? It is inconceivable. It really isn’t very hard to build an iPad interface, have someone there read a book on Swift and convert it. Also, is there no web view? If so, what is happening? Please LinkedIn, take an immediate look. I gave it 2 stars rather than 1 because it is useful info.

Buggy—hardly usable. Constantly shows I have messages. Tells me I have anywhere between 2-964 messages when I have none. Not a huge deal buts it’s annoying to look at and also has me checking messages all the time so I know I’m not missing something. Second the search bar. I can’t even use this tool. Every time I go to search employees are a company it deletes me texts or gives me a oops not available screen. It’s one of the pricier biz dev tools and it’s hardly usable at this point.

Low rating on support. Their level of support for billing and other issues is sub-par. The last thing a person wants to do is click around on different articles and topics looking for a phone number to call or even email address for support issues. When you call their number they direct you to a live chat. They don’t even have a dedicated support team. The service itself is probably not worth 80$ a month. When I tried to cancel they offered me two months for 40.

Worthy of use for sales headhunters. If you are looking for clients, this is the way to go. It’s better than getting your email banned for so-called spamming.

Best mobile CRM app. I’ve been using it for years and each quarter it gets better. The voice dictation is stronger than the iphones text messaging app, believe it or not. What I love about the app itself is I can log calls while parked in the car, even take notes during a meeting and have it save easily.

Business Performance Advisor. The app is helpful when I’m in the field. Not as easy to navigate and use as the desktop, but a useful tool to have. I wish I could see the employee count for a business like I can on the desktop.

Worked okay until April 2018. Just recently, I had to reauthenticate and have yet to successfully get back in. I’ve tried deleting and re-installing, hard resets, etc. At first I was concerned about being hacked but fortunately that’s not the case.

Good On A PC Not On A Tablet. I like the app as it works on a PC, but not as it works on a tablet. It’s like a different app on a tablet, much more difficult to use and missing functionality found on the PC version.

So Interesting!. Ready for another level to satisfy your business acumen and curiosity? This is it. I am never disappointed with the intel it sends my way, each and every day. Intuitive and thoughtful. I give it two thumbs up.

Needs improvement. The app is ok but has some big flaws: 1. The discover tab shows the same account results every day 2. LinkedIn and sales navigator messages are treated like two different things. They are the same and should show in both apps. 3. Searching for new leads/accounts by filtering is limited via the app 4. Push notifications only sporadically work (this is a big issue) 5. Can’t sync new leads / accounts to Salesforce. Makes it difficult to prospect and track without excessive data entry (More an issue with the service than the app) 6. The Salesforce sync that does exist is poorly executed. It’s using legacy notes/attachment objects.

I’m not sure about the app’s utility but,. If you are going to use any of the premium accounts, use sales. The search algorithm is easy to use and you can find lots of contacts to reach out to. Tip: connect and use personalized message invites instead of Messages. Better for your network building I wish, for work, I could download an excel spreadsheet of the search (export search list) And for some reason, the text of this “write a review is white against a white background) apologies for any mistakes I have wile writing this lol.

Not that useful. I can't believe with the amount of clever people that LinkedIn and Microsoft hires they didn't realize yet that it makes NO sense to force a paying user to use another app to check messages received. Seriously get the UX team to do some user research, it can't be something new to them... If it comes from someone higher up, fire him/her.

Complicated to implement - Hoping it delivers on its promise. I am one week into the product. I still don’t have the promised integration with SalesForce. Technical Support is non existent. I expected more out of LinkedIn. I am hopeful I can get it figured out soon or I will cancel my subscription.

Very helpful prospecting. I can find people very well in my industry that I need to market to. I can message them through LinkedIn and learn about them and connect with them. The app would be five stars if it actually gave you email addresses.

“Get Started”. I’ve uninstalled and reinstalled several times. I am not on beta software, and up to date with current iOS. I have cleared everything there is to clear, and made sure there are no profiles blocking this from running. Alas, it will not move off of “get started” — as if the button does not exist bc nothing happens when I push it. It’s extremely frustrating.

Review. It’s not commercial like LinkedIn has become. I have not cared to much for the slanted articles in LinkedIn. It’s to the point and easy to navigate as well much more business structured.

iPad App needed and PBJ. I like the product so far. But I am in agreement with all the very many request I see on your reviews about the necessity for an iPad App. In this day and age and for a paid monthly service this should be a given. This is a bit like a peanut butter and jelly sandwich. I can eat a peanut butter sandwich but not near as good or enjoyable in the experience of eating a good PBJ. Please realize the same applies here as it’s good but near as good as it could be. Thanks

Features would be useful if it worked. I get to use the app for about 5 minutes at a time before it logs me out and does not allow me to log in. when I am able to be logged in, The search bar is not super accurate and the updates are not updated to the desk top version or on the cloud. So if you need an extra app on your phone that brings you potential but guaranteed frustration, this is the one.

Doesn’t seem to sync properly. When I unsave an account from alert or just remove alerts while online they still show up in my app days after. Don’t see the point of having the app if it’s operating independently, ignoring what I do on the website.

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Effective must have tool for any business. I have been using Sales Navigator for 5 years and absolutely love it

Great too for day-to-day work. When you work in B2B, this tool is a must. And the app provides easy access most relevant functionality.

Great app. It has help grow my b2b reach and closed more deals.

Message disappeared. Happened to me 3 times already, often people with message me on sakes navigator, when I get the message notification and I clicked into it, the message will disappear (permanently deleted, with no trace) , I had to take screenshot of the message when it pops up, otherwise when I click into the app, I won’t be able to find it anymore, this is a serious issue! Plz fix it ASAP

Enablement. LinkedIn Sales Navigation is a really cheap sounding term for the best networking platform the world has ever seen. 12+ years of networking with nearly 6,000 C Level contacts thanks to Reid Hoffman and his vision for a better, enlightened and linked global society of professionals, philosophers, entry level and even the homeless like me can be enabled by the power of being LinkedIn… Thank you Microsoft for nurturing the most valuable informational asset on the Ethernet.

connecting talent with opportunity. sales navagator team is awsome and has a lead generator via advanced keyword search. and you can save these searches. and receive updates. as new connections arrive within your saved lead generator searches. either because your page rank improved from doing better quality work. or people changed jobs. im not sure if people taking on more responsibility. is detectable. probably if they included it within they linkedin job description. and communicated within this new capacity using linkedin. (within the same job) then they could potentially appear within search results. based upon their new work responsibilities. and as more and more people join linkedin. and keep linkedin open. when doing all their work each day. and also leveraging the awesomeness of linkedin as they work. then linkedin helps to connect them to opportunity. based upon the work they communicate in linkedin. either via private messages or via linkedin articles. or posts. or comments to and/or sharing valuable linkein pulse articles. and/or via participating in (and/or accessing key insights from) special interest linkedin groups. and also from the network effects. as linkedin isnt just about the opportunities you actively create. as its also a great way. if you are talent. for valuable opportunities to come from key people finding you. via key word search or beeing impressed with your content. linkedin is awesome. a total game changer. and sales navigator team is far far more valuable than just linkedin. sales navigator team is an essential tool for doing business. if you are a business owner, and entrepreneur, a ceo, a member of the c-suite, a board member or other executive, a powerful woman, a consultant, an advisor, just to name a few groups for whom it is essential for. yet sales navigator is not just valuable for those who have a work function that includes business development. as it also has better functionality for actively finding people of value to form meaningful connections with. or even to help you find the person you marry. so these are some of the awesome applications of sales navigator team. and once you start using sales navigator team each day, everyday. in combination with professional training in the massive number of ways to use sales navigator team to unlock opportunity and value. so then you will begin to appreciate the value and the many applications of this most impressive resource. from giving you access to the impressive linkedin professional network. that gives you direct access to decisionmakers who are similar to you. so no need to go through their secretary. and you can bee open to new awesome jobs. without actively looking. you can share your written and video content to establish yourself as a thought leader to attract opportunity. i have shared some of the value of linkedin sales navigator team. yet you probably won't know enough to appreciate it.or even fully comprenhend what i have shared. until you are using sales navigator team often, everyday. after having received training. including multiple advanced trainings. which will especially bee unlocking huge amounts of opportunity within the united states dod and united states intelligence community.from helping to break down the silos for much more fruitful collaboration.that is a total game changer. from both valuably purpose driven. as well as the huge amount of opportunity that talent can attract from sharing insight as a thought leader both within controlled groups or content you make publicly available.i think you can create groups for the sharing of classified content (like presentations/pitch decks, documents and possibly also video content. via i think its called linkedin drive.which is much more collaborative than just google drive.beecause of the enhanced options for giving talent shared access to your content. which is far above and beyond that available on google drive. linkedin sales navigator team can bee a total game changer within the u.s. dod and united states intelligence communities.and from working hard on top content within linkedin. this can improve you linkedin page rank a fair amount. providing a reputation measure of your value. even though the reputation measure of some members of the united states intelligence community is downgraded for security purposes. e.g. linkedin reputation of claire, station chief, central intelligence agency, asia-pacific region is massively downgraded. as is the reputation of other key people from the u.s. intelligence community.and even humble me. as i can directly message most leaders of nations and others.via linkedin. and i share alot of content with key people via linkedin. and i pretty much always have linkedin open.when working on my government advisory work. via my dell inspiron 15. yet the visible expression of my linkedin page rank has been massively downgraded. to even appears pretty piss poor. considering and true value and impact of some of my world changing strategies and big ideas. which is at times very important within international history. and beyond. linkedin sales navigator team is an essential tool for the groups i have listed above. yet everyone can begin harnessing its raw power and fruitfulness for better direct access to decisionmakers. to message privately or via linkedin drive. as well as the big opportunities that can come for beeing a thought leader on linkedin. and how this will attract both talent and opportunity to you via the linkedin network at times in ways that you could have never planned for. especially when considering the powerful serendipity moments that can come both, *online *and offline from using linkedin sales navigator team you could possibly even use sales navigator team to find your future wife. or maybe she may finds you via sales navigator team. its a total game changer. i can't recommend sales navigator team enough. every professional needs it. sincerely, john

Prospecting Excellence. I decided to check out Gordon Ho on Linked in who has a course called Rainmaker. This lead me to Sales Navigator and I’ve found a brand new pool to prospect in. I have found potential clients I would not have know without this. Can highly recommend making the investment in your time and cost. Daryn Bungey

Rubbish on iPad. Security feature in order to install doesn't work on iPad 2. VERY poor testing by LinkedIn and their security vendor. Piece of garbage!

iPhone only?!?. How can this be iPhone only? Unbelievable. Many sales people are on the road with iPads and a properly optimised Sales Navigator app for iPad would be great. Using the web whilst on the road is just full of friction. Why wouldn’t a company like LinkedIn build a proper iPad app for this?

Functionality. This app doesn't have the search and filter functionality, which is the only reason why you pay for the subscription to the web based version. Being a phone app version, you would think you could use this for business development activity on the road, but unfortunately not. The normal LinkedIn app has better search and filter functionality and it's free.

Potential but annoying crashes. Crashes every time I go to leads tab

Doesn’t work. Always crashes on my iPhone 8+. Not useable

Messages not showing. When looking at messages not all are there and there are gaps where messages should be. If I refresh some messages disappear and others reappear.

Needs a lot of work. The app closes unexpectedly. Search does not work properly. Very disappointing since paying a lot of money for access to LinkedIn sales navigator...

Constant login and crashing issues. Hi guys I have both the regular LinkedIn app and the sales nav app on my iPhone X running latest iOS. Regular app works perfectly but sales nav always has issues such as crashing on opening, taking 20 seconds or longer to log in as it seems to be very inefficiently looking for credentials, cutting out unexpectedly for no apparent reason and copy/paste problems. When the app works correctly the features are great but the constant issues have made me use less and less often. Please fix thanks.

Great app. I often use this app in route to work or on the go. Love it!

Great App. Roll on with further innovation.

Martin Russell. Useless app

iPad. Hi team - great app, a little disappointed there is no iPad version for my sales team.

Right hand support. A tool of the trade in today’s business Who’s Who.

Great for anyone in business. Keeps you updated on all the latest trends and updates you are interested in.

Messaging is bad. There are no notifications for message replies. All the other notifications don’t go away once read and are excessive. Not a great UX.

Great app. Very practical and user friendly

Unstable on iPad and needs an iPad version. Surely given the amount of information, an iPad version is warranted

Some fixes needed. In this world of cheap data storage, if I have problems in business and miss my payment all my messages should be stored/archived instead of deleting all my previous communications. There should also be some better list building/segmentation

Freezes on iOS. The app is pretty much useless due to feeding every time I use it. Shame.

Great for everyday use. Great for everyday use of checking insights and quick lead/accounts reviews. The features it has are spot on, and it loads very quickly because of this simplicity. Would like to be able to check my SSI though.

A must for prospecting. A must for prospecting

Inappropriate recommendations. Slightly upsetting to say the least to find in the top 5 recommendations of people I should connect to as my deceased employer and my deceased father.

Why do I use Sales Navigator?. The Sales Navigator helps me to search for and contact potential customers. It is a cost efficient tool for an SME. Don’t take my word, try it and judge it yourself!

Great organiser of news and updates from networks you're interested in.. Thumbs up.

Great app for social selling!. Great app for social selling!

Love the app but.... Hi team Can I pls ask that you fix the problem I have when “copy and pasting” I find a contact or company on the road so I copy the details from my browser or contacts or calendar. Then when I press to past the button for past disappears so quickly it’s impossible to click. I appreciate it might be an apple issue but I wanted to let you know how frustrating it is. I also would like to see their recent activity - articles etc from the lead page please. Otherwise I love the app it’s GREAT!

A big buggy. The app is a bit buggy.

Essential Sales Tool. An absolute staple for prospecting

Amazing features but no phone number!. Amazing features but no phone number.

Useful app. Love it. Very useful app

Free Trial - Beware. LinkedIn, the org behind this app, is a great platform for business networking, but don’t ever get drawn in to a ‘free trial’ unless you are certain you want to keep and pay for their service in advance. Their marketing is sneaky and aggressive, and much like a bank or a gym, it’s hard to close the account and get out! For Sales Nav, be mindful that they will charge you a subscription ONE WEEK before the ‘free trial’ is due to expire!!!! The app didn’t suit my needs and I was simply lucky that my card had expired so the (quite significant) payment didn’t go through. To remove the app you have to go into your iTunes account and follow a few steps - I found these on google. LinkedIn don’t make it clear. I’ve had similar problems with LinkedIn Premium and LinkedIn Advertising over the span of several years - just around clarity about what you’re getting and what it costs. After avoiding their incessant ads for years, I would think one day, ok this product sounds good, maybe they’ve changed, let’s give this a go - and I’ve been Scrooged every time :( If they weren’t so sneaky I’d have more confidence in using and keeping their products. The way they operate currently just leaves a really bad impression in a space where impressions really count!

Could improve the reliability. Seems to have quite a few bugs in iPhone 10. Asks me to login with my name shown,press login and to goes back to the sign in screen. Constantly asks me to connect to the calendar and I approve but it comes back up the next time I go in.

Personalised Lists. Wish you could make personalised lists so I could put certain clients together. No idea why that’s not available.

A must have tool for bizdev. This is a great app for bizdev work.

Excellent. A gr at tool for the true business developer

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Can’t login. Have been using desktop for months, have never been able to get app working. (Including 3 OS through to 16.1.1 updates). Contacted help desk, solution was to install on other phones—-really?

A great tool for professionals. Happy with the features and work I can generate through this product. A worthwhile investment.

Problem with Apple Pay. I can’t sing because there is a problem with apple, there is no option to contact someone to solve this issue.

Navigator. This app makes absolutely no sense !!! why the heck isn't it just part of LinkedIn and the organization on navigator is absolutely horrific !!!!!

Doesn’t know I’m using app!. Constantly getting pop ups while using app telling me it’s better to use this program with the app!

Very Helpful. I recently opted to use sales navigator and am very satisfied with the result thus far. It has gone beyond my expectations!

Navigator. Very intuitive and great for finding Leads

A must for Sales Professional. The application works great on my 6S +

Boîte courriel. Des fois je me perds entre les 2 boites courriel - Ln et Sn. Merci

GReat networking tool. Connec with more people easily

FREE Sales Navigator trial is a SCAM. If you ever receive an InMail through your LinkedIn account saying you are eligible for a FREE sales navigator trial, DO NOT FALL FOR IT. I was charged the amount of $126.46 on my credit card. Very disappointed.

Error every login. Despite having a corporate subscription the app fails every time i try to login

Works as intended.. No complaints. Works like the a paired down version you use from your browser.

The Worst for SMB Sales. My team requested a demo of this application almost a month ago, and using their forms we’ve set up two different meetings. They no showed both of them. I’d love to use this program, but their own sales process is so inept that I’m starting to doubt whether I need it or not.

Essential for growing a business.. Sales Navigator is like having a secret door that opens new ways into every business opportunity.

Great for business networking. This is the best business networking app ever

Losing messages in inbox. I lost all my messages in Inbox! It's hard to believe that Microsoft hires people who cannon organize a proper testing prior to release

Better than Salesforce…well almost.. Sales Navigator is a robust way to manage key contacts and leads. Ideally, would be great if the standard LinkedIn messaging vs Sales Navigator was much different. I have lost messages because the automated saving in the cache or cloud is weak and haphazard. Also, Sales Navigator could use more of an inbox, full-screen format instead of a teeny weeny, micro chat format. One more thing, Sales Navigator should have more data mining capabilities since I look for email addresses and they’re buried in LinkedIn profiles so better Outlook integration AND Rocketreach capabilities would make Sales Navigator a seriously. gritty sales tool.

HELP!. Okay…I’ve been trying to use this app for months and can’t get past the “Get started” idk what bugs are being fixed but please look into this!!! 🙏🏾🙏🏾🙏🏾🙏🏾

Love it, wish I could select and copy text. Needing to copy/paste a lot and you can’t select text in your sales nav inbox on mobile. Other than that it’s great!

Completely unexpected experience.. Seams like a trend where people have to play in order to work, maybe too game oriented for a fellow 57, but fantastic. Senior moments are more frequent than ever. I am still not sure up to which extend this is customized made experience. I could see myself in these mentioned past experiences. Thank you

Poor linkages between LinkedIn and Sales Navigator. LinkedIn and Sales Navigator don’t talk to each other and sync up really well. Their connections and messages don’t stay together. Connection searches and results in LinkedIn do not appear in Sales Navigator. It doubles the effort in keeping up with the two apps.

Reasonable versatility. There is no doubt that the additional access an app offers over a traditional web based product is a step forward, but for my use there are still some important things that can’t be done within it as currently configured.

Meilleure présentation à ses dèbuts. LinkedIn avait une meilleure présentation visuelle àses débuts. Je ne me souviens pas de Sales Nav mais j'imagine que les deux étaient semblables. Les informations sont bien et c'est un bon outil.

Apps no open. Apps don't work

Can’t dismiss notifications. New layout isn’t intuitive, it’s messy, too busy and I can’t make the app badge notifications go away

Awesome. Got my investment back on the first day. Well worth the money!

Good job. I like this app to help me find leads in my industry. Great design for usability.

Sales Navigator Star Power. I’m quite impressed with this tool! It so nice to see such innovation and powerful tools in social media B to B platforms. Nova star power unleashed!

Notifications. Love sales nav but a lot of the notifications on my Home Screen drive me nuts and when I go into the app and check then they still appear! Typically happens with “inbox”

Confusing to use. It seems two dimensional leads and accounts. I need more information. I think I just need to learn it better. Thanks

This app is garbage.. Not intuitive, alert badge won’t go away, service is useless

Not as agile as web version. Not as agile as web version

Not reliable at all. Crashes a lot, doesn’t yield very good search results as the web version does. Not to mention half the time it won’t even let me sign in because of some error “HTTP- 1009 error”. Do not enjoy using this app at all.

Confused. Same service, two apps, two windows/tabs on the computer. Shows no history and poor UI and even worse consistency. Not very ‘professional’ after all.

It could be insanely valuable. But LinkedIn doesn’t seem to put a lot of money into testing because they are a monopoly. Support isn’t very responsive, etc.

Lead gen and recruiting. Great app to use for connecting with leads and recruiting best talent!

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Modern problems require modern solutions. This app allowed me to reach for the stars. Thankfully I am a good person and only care for humanity.

Great tool if you consistently use it.. A little expensive but a great tool if you do the networking and make traction. It provides what you need to get results in your job search.

Not that useful. I can't believe with the amount of clever people that LinkedIn and Microsoft hires they didn't realize yet that it makes NO sense to force a paying user to use another app to check messages received. Seriously get the UX team to do some user research, it can't be something new to them... If it comes from someone higher up, fire him/her.

Good On A PC Not On A Tablet. I like the app as it works on a PC, but not as it works on a tablet. It’s like a different app on a tablet, much more difficult to use and missing functionality found on the PC version.

Software development. Still developing my app but looking forward to making full use of the marketing tools.

Easy to Use. We just started using this LinkedIn tool and it is great! It gets five out of five stars!

Thank you Sales Navigator. Thank you for helping me connect with customers both existing and new.

Game Changer. In a post pandemic virtual world sales has permanently shifted its way into the door. This tool is teaching me how to knock down those virtual doors and the sky is the limit. Thank you LinkedIn Sales Navigator!!! Nick DeQuardo Senior Sales Engineer ABB

Unable to use Sales Navigator with iPhone. I purchased the subscription 1 month ago and I am unable to get beyond “Getting Started”. I have deleted the app, redownloaded, turned my phone off, reset it, sent 5 inquiries, canceled my premium subscription and I am still unable to use from my phone.

2022 Not working on iPhone 13. I’ve deleted and reinstalled the app. Continuously opens on a page to continue as myself or login as a different LinkedIn user. From here I cannot go anywhere. Nothing happens when I press either “button” I can only close the app.

Best sales tool post-Covid and getting better. Couldn’t imagine a life without SalesNav. This is the new yellow book, the new Rolodex, all of the above! A must have for sales teams.

Best business lead tool. Sales Navigator allows me to target the person in an organization. Saving time and reducing the sales time.

Godsend. I am so so in love with Sales Nav. The advanced search option and sales coach has been a Godsend. Thank you for designing this platform for me. (😘That is how it makes me feel!)

great product horrible app. Everything works great on my PC but when using the app on my phone, the search functions are almost unusable. They do not have any live tech support and I have gone back-and-forth with their support team for weeks with no solution

Message integration. Inbox/messages should be integrated between LI and LI SN. It’s a bit annoying flipping back and forth, especially when you’re trying to track communication on the same person.

Review. Sales navigator is very helpful in finding the right people. But it seems like parts are missing on purpose and tags follow up and messaging management.

Don’t waste your money. Don’t waste your money! The app is complete trash. I spent countless hours and thousands of dollars curating a highly specifically target list of leads. They decided to add another 230k to that list and ruined everything I’ve done and you will never get a reply when they screw you.

A Really good platform. I use sales navigator a lot and love the service. Great way to meet and connect with people.

Stuck at Get Started screen. After I’ve signed in with my login and password, I’m stuck at the Get Started screen in which I tap on Get Started icon but it doesn’t do anything. Deleted and reinstalled the app on my new iPhone 13 and still can’t get past that screen.

LinkedIn Nav. I enjoy having access via the mobile interface. Excellent way to stay on. Top of things on the go!

Update issues and general content. After the mid-April update, I have to log into the app every time with no info populated. As far as the content, I get just as much info using the search on LinkedIn and the updates in connections are the same. It may be for you, but for me it was not worth close to $80+ per month.

Does not work at all. App will not let me into the service I’ve been charged for. Sticks on the screen to subscribe now but says I’m already subscribed when I click. What is the point of an app that takes your money but does not do anything but ask to be paid!?

Easy to learn and use. This is a great tool for networking and business development

Search is great. Messaging display has issues. Messages are not displayed correctly (can’t see recent ones received on Mac/pc, only on mobile app. Otherwise search functions are great

$80a month. Functionality is fine. It does not guarantee leads or ROI. You can’t make people read, collect or insurance your services. If they’re on linked in why are you not willing to connect? Save your money, just do it the old fashioned way. Plenty free resources to find the persons direct email, not worry if they’ll open their navigator in mail (WHICH THEY STILL CAP YOU ON)

Great functions-Terrible subscription structure. LinkedIn appears to be putting revenue strategy ahead of user benefit. They have made critical functions out of reach of their consultant and SMB customers. Shame on them

Not integrated well with LinkedIn. Sales nav is half integrated with LinkedIn. I wish Microsoft would pick a path.

Core Feature Unusable - Messages. I reached out to LI Support and they acknowledged there's a bug for a core feature: Messages. There is a major bug that keeps the list of active conversations hidden and it's been almost a month where they haven't pushed a build.

Good but not great. Overall it’s nice to have on my phone but seems limited in use. We pay a thousand bucks a year + and it just doesn’t feel all there. If they put some work into it like better notifications and more intuitiveness with regular LinkedIn it would be great.

Need an iPad App...badly!!. I love the website and the ability to use my iPhone. However, sending messaging is really difficult when I am away from my desktop. In order for this to be a “go-to” app for sales, please develop an iPad app.

Need an iPad version. Constantly frustrating to use in an iPad. Promises in replies to reviews that this is being worked on go back over a year. Also need a consolidated inbox with the LinkedIn app. Silly that I have to jump back and forth between two apps for messaging.

Awesome Tool!. In all my years in sales, over 40, I have yet to experience a sales tool such as LinkedIn Sales Navigator. My company has made a big bet on it and I for one am happy that they did!

Great on PC but mobile app needs work. I really enjoy using the website. I wish there were a better mobile app for iPads. The current mobile app makes it difficult to send customized invites.

Efficient communication. Great app. Helps me communicate with those who also professionally upgraded their messenger capabilities.

Excellent UX. Was unsure whether to test drive it, definitely worth it. So much functionality and ways to do so strategic outreach.

Messenger doesn’t work properly. When sending a lead a message the scroller doesn’t seem to go far enough down, so the bottom of my message is always cut off. Making it very difficult to write or edit the last portion.

Dashboard data restore. Really do not like how you lose your data/emails/contacts in Sales Navigator… would be a much better if it restores it to the original dashboard.

New features but no hand holding for doing first attempt at utilizing. Need to handhold and run first report for user in the context of their objectives and company focus

Terrible support for an ipad. I am really disappointed. Navigator works well on the PC and is a good tool. The app is ridiculous for the ipad and the full website version is also unusable on an ipad. I travel a lot for my work - business development - and use my ipad a lot because it is so easy and small. It is unfortunate Navigator is unusable. For a premium product and high price I am reconsidering my subscription.

Marketing Consultant. I’m really learning a lot from this platform. I’m confident that I will score some clients in the next week or so. I just need to learn the system better.

App is not updating nor clearing notifications. The App is not updating nor clearing notifications. Its been a while since it’s been functioning poorly. I can’t see new notifications. Its been stuck on one notification for a good 3 weeks.

Great insights but needs messaging. I’m a fan of the insights but needs messaging that looks the same to a contact as the normal LinkedIn. I also find it tricky to view contacts by account in a way that’s useful.

Review. It’s great, besides the limit on InMails, that part should be changed to where you can at least buy more credits… I get why you’re doing it, but you’re leaving money on the table. 🤷‍♂️

Decent enough!. Decent enough for getting leads! Good for pretty much the basics, but unlike most, it does it really well IMO

Unable to open. On iPhone XR with iOS 16 and a free trial of Sales Navigator and it will not open. It stays stuck in the sign in with linked profile or create new profile. Buttons do not work. Thought I could leverage this app and service for my Photography sales but it seems to not work at all. Very disappointed.

Great Program. This is the missing link to relationship selling. Very organized and to the point. A must have for any sales professional.

Login challenges. Hi I am facing constant login issues on Sales Navigator. The LinkedIn Login details don’t work and the login process goes into a never ending loop with Face ID. Requesting to fix this bug quickly as I am unable to use the App

Best tool for sales. I highly recommend it!Best way to prepare list of potential customers, partners and get their insights and reach out to the Crucial toll for my work. I highly recommend it!

Broken functionality.. 1. Integration with LIn is very poor. 2. Any click leads to app getting stuck on the content preload screen. 3. I concur with other users: painful UX, high volume of bugs. Can you pass to the management a paying user request to invest our subscription money in hiring more developers instead of more managers, please?

Sales Navigator - THE Gold Standard. Sales Navigator is the ultimate tool in the modern sales networking approach. The built in analytics and search tools get you to decision makers that you need. I am still discovering its potential ona daily basis.