SHEIN-Fashion Shopping Online

SHEIN-Fashion Shopping Online [Shopping] App Description & Overview

SHEIN is an affordable online shopping platform with a distinct tone focusing on women's fashion. No matter what the current fashion trend is, is sure to follow it or even lead it. With all the categories like women's clothing, men's clothing, kids' clothing, shoes and accessories, and 20,000+ styles including dresses, blouses, swimwear and T-shirts, SHEIN is a one-stop destination for fashionistas. Shopping becomes even more enjoyable with the new SHEIN mobile app. Welcome to the incredible world of SHEIN--available in your pocket and at your fingertips.

We take pride in satisfying our customers and bringing them the best shopping experience.

Save you more
-Get an extra 10% off on your first order
-Free shipping for orders over $49 & free returns for all orders
-Get up to 80% off every day with Flash Deals
-Sale alerts and promotional emails
Securely ordering and paying
-Ordering process is risk-free
-Secure payment via PayPal or credit card
-Shop now, pay later. Choose Afterpay in 4 interest-free payment
-7/24 customer service and Live chat service
SHEIN gals exclusive perks
-1000+ daily new arrivals
-Styling tips, ratings and reviews to inspire you.
-Keep up with your friends' latest activities in Timeline

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SHEIN-Fashion Shopping Online Customer Service, Editor Notes:

1. Now adding review guide page, view review writing and points rules at a glance 2. More new functions, waiting for you to explore!

SHEIN-Fashion Shopping Online Comments & Reviews

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- Love it 💞

I’ve been on SHEIN for a while now, and it has become my favorite online store app to shop on! There was only one problem I had with it, when I confirmed a order a few days later it canceled it. But I got a refund on it, and just ordered it again. When I payed for faster shipping it really helped, it came in about 3-4 days and for only 12 dollars. Refunds are really easy, well that’s what I know from my experience. I’ve never actually received a item, and it came broken, or I didn’t like the material and I had to return it. So maybe it would of been harder to return If I already received the item. But always make sure to check the reviews, and start for the ones who gave it a one star. Sometimes mistakes happen in a product usually 30% or 20% of the time. If most of the reviews put lower than 3 stars I wouldn’t recommend buying the product, look for items that mostly have 4 or 5 stars. I don’t recommend buying mirrors on the app either, usually they are just for decoration and comes in horrible quality, so if you just want it for decorating that’s fine, just make sure to be careful because it may come broken some times. For clothes on SHEIN is actually really cute and super great quality. Mostly SHEIN is a really great app for clothes, decorating, shoes, beauty products, and for all my big girls out there 😌really recommend!!!💞🥰

- Beautiful yet affordable. One of a kind.

I don't really write much reviews about stores but holy moly! SHEIN is absolutely amazing. At first, I didn't buy from them because I thought it would be one of those sites that uses cheap material and takes ages to ship but I was wrong. The quality of their clothes blows me away every time that I shop, and the affordability. I can bulk order many items, and I have the option to pay in weekly installments. Most of the clothes are true to size, and only very few maybe a tad bit small. Their shipping to NY is very quick, sometimes within a week of ordering I'd get it, but definitely no longer than 2 weeks. Due to COVID, they also sanitize the clothing and packing inside of the main one which I think is great, of course we can sanitize ourselves upon receiving. Another great perk is that with every purchase we make, we earn points which can be used as a discount. Every 100 = $1, it sounds like a lot which means a penny a point, but the clothing cost is very cheap, so it's only fair, plus they have extra discounts on top of the amazing prices. I hope they continue with their affordable prices and great quality. SHEIN is truly one of a kind. ❤️

- Disappointed

So I saw this on Facebook like all ads that are posted there. I was a bit skeptical since I had also purchased cheap items on wish and on My Ali if that’s how it’s spelled. I think shopping on SHEIN is fairly easy you find a lot of beautiful items for a very low price. Although as k scrolled down to find the items I was looking for and purchasing them well the days passed and passed and passed until on SHEIN it marked that my package had arrived and i don’t know about you guys but when you buy something online it’s like you live a roller coaster of emotions. Because it’s the time to reveal if you actually spent you money on something you’ll like. Now you run a risk purchasing on line because you know you might not get something that’s actually nice but instead it will reflect the money you paid. It’s been a couple of days after I received the notice that my package had been delivered and well nothing so I sent a notice through their app notifying that I hadn’t received the item. Well it’s been a few more days and I still have gotten no notice on the package or to where it could be. I spent roughly 60 dls on items I was planning on using. Well I’m a bit disappointed on the customer service. I hope I can come back here and updated on what happened with my items or if i will even get my money back. Well people careful on what you buy and sometimes I guess if you run with my bad luck you won’t receive your package.

- It’s great but…

I had the app on my previous phone and then I downloaded it again on the one I’m using now. The first problem was that, I couldn’t log into my account on the new phone because of my password. And I even had the password saved in my notes to remember. So, they sent me a reset email. I had to do that a couple of times until they stopped sending it to my spam folder. So I was finally able to actually click the reset link. It worked (thank goodness 🙄.) However, when I finally signed in on the new phone, everything from my order history, wishlist items, shopping bag, and other account information were missing. It was like it started a brand new account, even though it was the same email account. I’ve always had this problem with SHEIN, having to create new accounts. And so now I have to use my old phone for managing the orders. I really wish I could use my current for phone for all of that instead having to go back and forth. In the end, it’s a great app, I love the clothing options but, I would really appreciate it if they could somehow make logging in on various devices more efficient or maybe even add an option where you can ‘Sign in using Google’ to eliminate the hassle of having to remember and/or resetting passwords every now and then. I would also like if they worked on better customer service answers.

- Truly Adoreeee

As a new teenager shopping for clothes can be a struggle, but with this app, i literally love everything i see 🥰I spent over $150 dollars on this app in two days which is a good deal for like 30 items. I heard about what they were doing but i took careful precautions and nothing bad has happened. Most of the clothes are good quality and are exactly like the picture. Shein is actually a hit or miss, but 75% of the time it’s a hit! I add so many things to my cart and wish i can get most of the things on there but i spend too much 😔 I decided to rate this app that way hopefully with the money they’re receiving they can pay their workers more and make even better clothing 😍 When i tell you i was broke after shopping, i was BROKE. Even the cards were screaming. My first package took 9 days while the second one is on the way! Highly recommend buying this and using codes, and when you receive them, rate, take pics, write reviews, and fill in the sizing guide to earn points to save. That way if you have no money like me after spending so much on clothes and accessories, you can save a lil sis! Now get your shop on and get ittt 😎

- Shein is my first choice for clothes shopping

When I found Shein (showed to me by a friend). I was overjoyed to find it was totally affordable and had super cute clothing. I have already ordered off of Shein before. What I ordered was a cute black skirt, black paper bag pants and and white, black and mustard shirt. Also if you love clothes then your is excitement builds up after each day of waiting for them to show up. I remember first getting up and every single morning I’d go right to Shein to entertain myself. I found so many things I just loved, so on the fifth day of shopping I realized I’d already filled my cart. I just love this app. The clothes do actually come. Unlike some other online shopping places that just pretty much scam you. It also has a downloadable app that I find a little easier to access cause it’s right there. Clothes are good prices and good quality. I think it is much easier to shop at home and Shein has something for everyone you just have to check it out. Overall I absolutely, no doubt would give this app five stars and if I could way more than five. I just love Shein and hope you read my review.


Ok so I chose SHEIN (sorry if u spell it wrong) Bc I am into the fashion industry,i came across it and I found out there’re was stuff for babies and kids which is perfect! Bc I’m more like a kid than a teen Bc I’m pretty small and skinny. I went across the kids stuff for girls and I came across really cute clothes that I think would fit perfect and would look nice on me, I ordered my size and everything and once I got it it fit perfectly! If you are reading this I am telling the truth THIS ONLINE FASHION STORE IS FOR MALE AND FEMALE so it’s perfect! Though what I do want to say is I don’t really like how you have it not all in ages I find ages more easier so I request for SHEIN to change the choices of size I think ages is a bit more easier to understand especially if your a kid like me or a bit younger that has a phone that’s responsible I don’t think they would understand but I do I’m not saying I don’t but I don’t think everybody understands and I feel age is a more better size choosing or like stores do like 7/8 or 9/10 would be easier, just saying! I will definitely say this app is worth it to you if you haven’t tried it. :)

- SHEIN Is My Go-To Shopping App ✨

SHEIN is my absolute first choice out of all the other shopping apps. They have a broad variety of clothing, shoes, jewelry, accessories, etc. The items that are sold on SHEIN are in excellent condition. The quality is fabulous. The prices are unbelievable. They are always running sales, and you can snag amazing outfits and accessories at an absolute STEAL! There are many ways to save on SHEIN. You can accumulate points by participating in outfit contests, joining in on their live-streams, participating in mini games, and creating your own “fashion show”. There is also a Free Trial Center where you are able to submit applications for specific products for a chance to be selected to try out those products FOR FREE and leave reviews for them, and as you leave reviews for products, you rack up points. I highly recommend this app. If you are a bargain shopper, like I am, and you like to find amazing, high-quality products at a reasonable price, then SHEIN is for you! Not only is it a way to shop online, but it’s just a really fun experience as you participate in the different events they always have going on.


This website is absolute TRASH. First let me begin by saying the measurements for the clothes are completely wrong, when you order something that should fit you it won’t. They will have you ship it back for free, but you won’t get your original shipping back in the refund. Secondly, the customer service is AWFUL. They do not give a crap about any inconveniences you experience due to their many screw ups. I ordered a robe and chemise set for my birthday, a 1X should have fit by the measurements. It didn’t. I sent it back and told them I wanted a refund. I ordered a size up because it was a just a tiny bit too small and the measurements said the 2XL was 2 inches bigger so the 2X should have fit perfect. Iwas wrong it was about .5 inches bigger. Measurements were definitely wrong. Barely a difference. They don’t care. Finally they receive my first return and instead of refunding my money they ship me a replacement? I chatted them and told them I requested a refund not a replacement and they said it was too late it had already been shipped I have to ship it back. So now I have to wait ANOTHER 2-3 weeks for my money because of their screw up. This website is a literal joke. Also, I left a honest review about the measurements of the robe and they hid it from the item. They only post reviews that benefit them. Total trash. DO NOT BUY FROM THIS PLACE!!!

- Love this App!

When I saw the prices of the clothes, I was a bit hesitant at first because I thought it would be poor quality like Wish or Primark. To my relief, the quality of the clothes were even better than I expected! I have gotten so many compliments from people asking where I got my bags and clothes from. In addition to how much I love the items, the app itself is simply amazing! There is no other app out there that compares to this one. It is the EASIEST app to navigate through. There are genuine reviews from real people since reviews are incentivized by rewarding with points that can be used towards your next purchase. There are plenty of pictures and size charts to help you choose the right size. It’s easy to return items. The shipping usually takes just a week to 1 1/2 weeks after ordering. They sometimes do live video streams right on the app where they’ll do Q&A’s, have models try on items, if you like the item you just tap it and brings you straight to the item to get more details and order it. I never do app reviews, but this one is my absolute favorite app.

- I’m hooked!

I honestly didn’t know what to expect when I tried this shopping site. I’ll admit, I was skeptical at first, but I started out with a few purchases slowly, and for the price, how could I go wrong? I didn’t want to spend a lot on a new wardrobe since gaining weight, because I intend to lose it again, so SHEIN made sense. The clothes arrive fairly quickly, I haven’t had to return any items so far and I think I’ve been shopping consistently with them 1- 3 times a week for the past year. Needless to say, I’ve acquired more things than I originally intended. The quality is not a luxury brand, and that’s fine. It’s for everyday use at school. I love what I’ve purchased and that’s what matters to me. If you want to be nit-picky, you could say that sometimes there are a few threads that just need to be trimmed off. But honestly, for the price, is that such a big deal? The quality has been great on the things I’ve purchased. I’ve gotten compliments on everything I’ve purchased there and I always tell people where I bought my items. As students, affordable clothing is a must.

- Def recommend! 💛

Amazing app. Great quality clothes, dupes, you name it. Any insta model or bladder outfit u see can be found in SHEIN for cheap. It’s like ROMWE and ZAFUL but better. All of those sites combined but with free shipping and deals almost all the time. When it comes to sizes though it can be a little tricky. What I learned to do which always works for me is to look at pictures that other buyers posted for an item and compare my size to theirs to know what size to buy and It always comes correct. Do wish that they would fix up and be more accurate with their sizing but other then that it’s nice. If you check in fail on the app it’s gives you money. It seems like a long process till u get a good amount but it isn’t trust me. The most I get is 10 dollars to spend on my clothes like every month before I get too impatient to just spend it. I spent a certain amount of money on the app and now I’m the highest rank which allows me to have free shipping in every purchase. I didn’t even have to buy to much to spend too much. Just shopped normally for about a month or 2 and now i won’t ever have to pay the 3-4 dollars for shipping ever again!

- My #1 Go-To For Everything

I absolutely loooove this site. They have literally everything from kitchen tools, wigs, clothes for everyone in the family including babies, toys, home decor, nails and even DIY crafts. Not only do they have so many categories of goods but the prices are unbeatable. You always get coupons, they always have events and you can rack up points that turn into money off your next order. It’s taken about a week or so for all my products to arrive and I love everything I’ve gotten so far and trust me, it’s been a lot of big boxes filled to the brim. They have real reviews and people post pictures so you don’t have to rely solely on the advertised pics which we all know can sometimes be unreliable. But everything so far has been exactly as pictured. They have size charts which is very helpful. Just know things come from China so it takes time to sanitize as it’s traveling and some things are definitely made for slender bodies but luckily, they have a plus size section🤗I mean it, they have everything. You’ll quickly be filling your wishlist.

- Great quality all around

I was very skeptical about shopping on here because I thought the prices were too good to be true, but this site really has great quality for an affordable price! They always have sales and coupons. You can also gain points and use it towards another purchase, which I think is great and different from other sites, such as fashion nova for example. Overall, I’ve had a really good experience with them I would make sure to always go by their recommended sizing, as I’ve found it to be very accurate (unlike others I’ve tried following in the past) and always check the reviews to make sure you order the right size. App does not seem to have many problems that I’ve noticed and have not had to deal with customer service yet so I cannot speak on actual service but the quality is great, only thing that is unfortunate is how backed up they are from the pandemic and is causing shipping to be take very long which is understandable hopefully things will go back to normal soon for everyone!

- SHEIN review

I have been shopping with SHEIN for a long time now and honestly I love most of the things I purchase from them. My advice is the make sure you look at the reviews and any added pictures before you buy a product, since some things run small and large. The reason for the 3 stars and not 5 is because of their customer service. They got rid of their custom service chat with an actual person on their app and now it is just an automated chat which has been proven to be very unhelpful. I have had to Facebook message them to get ahold of someone and even then, it takes over a day just to get a response. I also advise y’all to pay for the expedited shipping because your package will take multiple weeks and the shipping information will not be updated as fast if you use their free shipping method. I placed an order on April 3, 2020 and I placed another one a few weeks later and paid for expedited shipping. I received the expedited shipping order within a week and a half, but I have yet to receive my original order that was placed on April 30. Just pay for expedited shipping and look at the clothing reviews and y’all will receive some awesome clothes for really cheap!

- it’s an ok app

Yes, Shein provides online shopping and has very stylish clothing that will meet anyone’s styling standards. Although, Shein clothing material isn’t the best in certain times. For example, I look at reviews sometimes and find out that that clothing is either too small, material is too thin, size wasn’t correct, clothing was shorter than shown, the list goes on! The clothing is sometimes isn’t all that bad tho and is very stylish. There is a reason behind this review though and let’s talk about it. Recently I participated in an event where you could earn either 20 million points or 20 thousand points. Not too sure. I had won by sending links to other people and had to verify my email. I completed all that was needed for me to receive the points. Today is Saturday which is when they are supposed to give the points. Currently 7:20 pm and I still haven’t received my points. If anyone else has won could anyone inform me if they have their points? Another thing is that I tried emailing shein with some questions because I’m pretty sure that they don’t think my email is verified. Edit: This app didn’t even give me the points it promised. It only gave 100 points to my friends and I (they won too). This app is pretty much a scam with cheap clothing. I definitely recommend to not get this app.

- SHEIN is pretty solid

Like many other comments have mentioned, I was skeptical at first about ordering from this site/app. But, I’m glad I gave it a chance because this is now my go-to app for clothing shopping. There are sooooooo many options in all different categories for all different occasions—honestly I probably scroll endlessly through this app for way too long! But I can’t help it, the clothes are cute, affordable, and the quality is better than what I was expecting. Of course there are times when I order something that I just don’t like—it doesn’t fit how I want it to or I don’t like the material, or whatever—but returning has been pretty quick, easy, and painless. They’re usually on top of returns. For example, I recently purchased a multitude of items but one item ended up being out of stock after I had purchased it. They notified me and issued me a refund, which I received for that item BEFORE I even received my package —which was less than a week after my initial order—with all the other items I had bought.

- They hack into your phone!!!

When I downloaded this app a few months ago I was extremely excited because the clothes were very cheap and super cute! I’ve also ordered many things off of this app and everything has been fairly good quality and overall I’ve been very happy about the clothes, accessories, etc. Then I saw a video on social media where this girl was talking about how someone had logged into her email, instagram, etc. she checked her email and the login had come from Shein. I checked the comments of this video and many people said they were experiencing the same thing. I was very surprised so I went to go check my email and saw that someone had tried to login to my email/other socials so I deleted this app. If you look up Shein you will see multiple articles on this subject. If you have Shein, Romwe, or Zaful, delete them!! They are all run under the same company. I deleted all 3 apps and I haven’t gotten a single hack alert in weeks. My sister also got an alert about these clothing apps then deleted them after and she also hasn’t gotten the alerts sent to her account. If you need fairly cheap stuff look on apps like Depop and AliExpress, they have cute cheap stuff that doesn’t try to scam you.

- Still Testing The Waters

I gave the review 4 stars for now because there still are a few things I want to check out before giving my final rating. I placed an order weeks ago .. Im a plus size woman so this sites usually don’t have items that fit or favor plus size body types so I purchased some things I felt like would fit. 2 dresses, a two piece short set and another item that slipped my mind. One of the dresses was too small and the top to the short set didn’t fit but overall, I was still pleased because you get what you pay for and because I lived the other items so much that I didn’t care about the couple of bucks I spent on the items that can’t fit.. the shorts on the short set fit so I decided to use it as my running errand outfit and pair it with a T-shirt lol. The other dress that couldn’t fit is still in my closet. I love it still and I’m losing weight so I’m keeping it. I plan to order again and this time I’m going to buy a few shirts for work and some kind pants. This way I can give a compete rating on how everything fits from them. Until then, they’re are exceeding expectations already.

- LOVE LOVE LOVE (but restock lol)

I LOVE SHEIN 🥰🥰 I’ve been buying from them For 3 years and all the clothes are still top notch quality and I wear it all the time! I love the fit and all the unique items on there, and how they sell things on there that would be the exact same but SOOO much more expensive somewhere else like a designer store. But one thing is that they NEED to work on restocking. It’s a little frustrating. Like I’ve been waiting for the maroon surplice wrap knot side appliqué sleeve dress (I guess that’s what it’s called 🤪) cause we have a photo shoot coming up and I couldn’t get it for personal reasons at that time so when I finally could I found out they’ve been restocking 12s only, not 4-8 😭😭 I’m hoping they do soon!! But yeah it’s a very very very amazing app and all the clothing I get from them is jeu stunning and fits beautifully! My closet is fully SHEIN! (The quality is AMAZING too especially since they’re so inexpensive! But they still focus on making sure quality is as top notch as possible for the benefit and happiness of their customers! I SOOO appreciate that!)

- Honest Review

My overall opinion of SHEIN is that it can be as good or as bad a shopping experience as you want it to be. If you’re looking to get a decent wardrobe for half the price of local retail shops and you’re willing to put in the work.. this website can’t be beat. The enormous number of items to choose from, all in one place is mind blowing... but you do need to educate yourself on materials and fabrics, KNOW your measurements and be willing to spend the necessary time actually looking at the description of every item, check the individual size guide for each piece and READ the reviews. If you do that.. you’ll be happy with most of your purchases. If you prefer to just look, click and buy your usual size without doing the other steps you will be dissatisfied with most of your purchases. Also if you need instant gratification.. SHEIN might not be for you, because it does take an extended period of time to receive your order. But if you do your homework and don’t mind delayed returns.. you might be pleasantly surprised.

- I love this app, but...

Listen, I am a HUGE shein fan. Been shopping with them for about 4 years and I love their stuff. I was super excited when their home collection launched as I was redoing my bedroom and wanted some decor from them. I placed 3 separate orders, all within a couple days of each other back in May. The first two got to me in about 2 weeks, maybe even a little shorter than that. However I have yet to receive the third order, and I placed it on MAY 13TH. I get it, covid, cutbacks, all that jazz, but good lord, it has been almost 40 days since I placed that order and I’m convinced it’s never coming at this point. I don’t know how I can go from placing the first two orders and getting both of them within 7-14 days, mind you, I placed my first order on MAY 9TH. This is ridiculous. My order did not move for 3 weeks. Nobody touched it, it wasn’t moved or handled for THREE WEEKS. It is JUST NOW in transit. I’m annoyed and I’m frustrated. I get that covid is causing delays, but come on. I have placed plenty of other orders with other companies wayyyyy after this one and received ALL OF THEM already. I completely understand the initial set back, but this is getting really old.

- SHEIN: what I was looking for

I was at a lost trying to find clothes that were cute but didn’t break the bank.I tried zaful,Rome’s,H&M, forever 21, Kohl’s, Macy’s, I tried everything I could find. About last year I found SHEIN and decided to try it out. I started finding super cute styles at an unbeatable price. As well as clothes I found home decor, beauty products, phone cases, masks for COVID, and much more. I have made about two bulky purchases of clothes and two bedspreads. All were amazing quality. One or two were too big or small but it’s fine. Also make sure if you’re wanting to wash the clothes do it on a light cycle. Thanks for reading! UPDATE Because of Covid clothes are taking longer to shop I fully understand SHEIN cares about there customers. Sometimes you won’t get the items you saw in the picture but 99.9 percent of the time you will. Lots of people rate SHEIN badly the only thing I want is for items to be in stock anyway SHEIN is a fashionistas dream! Ps I tried many other stores and they’re weren’t as many choices or as reasonable prices as SHEIN

- I was a skeptic, but now this is my go to shop!

I truly was a skeptic because I have other abs where they sell things for really cheap but then the shipping cost so much! But, my friends were telling me to try it out and I made my first order. I got my stuff really quickly! Much faster than I thought I would! I read reviews and paid attention to the sizing and everything fit me perfectly! The quality is great for the price! I love the variety of things I can get, especially as a curvy girl! Shipping is cheap and the longest it’s taken for me to get some thing was three weeks. And, they don’t only sell clothes! I have got the cutest night lights that since when it’s dark to turn on! If you add something to your basket, it then shows you other things in that category that are similar. Warning, it can be addictive! There is just so much to choose from! They have a great return policy So it doesn’t worry me that I will be stuck with something that doesn’t fit. Happy shopping!

- Great but there is always room for improvemmet..

Hello there, i think shein has a great selection of items with a great price. But i would work on the teenager’s items. I have been trying to order for my daughter, i can’t find anything her size, they are too small and there aren’t many options. As well as the items for kids. I ordered shoes for my son a couple of times and i always sized up and they were still too small. So the sizing is not accurate. Not enough options for kids... With the ladies clothing, i ordered jeans a couple of times and the sewing is just wrong in all of them. It is tilted to one side from the top part and the crotch area is not done right too. It is not a mistake if the tailoring is wrong in most of the jeans.. so it would be great to fix that.. also it would be great to be able to pick pants based on the season and not have to go through all the pants to find what we are looking for.. also the quality and stitching in a lot of the items isn’t great... also I recommend u add a home button to every screen on Shein app.

- Affordable, High Quality Find

I was very questionable about ordering from a site like SHEIN where most things are from China and they seem to offer so many different items at cheap prices. However, I’m so glad I took the risk. I’ve made many orders from SHEIN now and have been amazed every time! The quality of some of the items is incredible and you would guess I bought them from name brand stores. Occasionally something won’t fit as I expected or won’t be as high quality as I would like and I can return it for free! The shipping is usually very fast, I typically get my orders in a week. My favorite part about the app is other purchasers will review items and post pictures so you can really see what the quality is like and how it will fit before you order. The risk is about 0 with that and the free returns. I have been able to purchase many clothes for a fraction of what I would pay anywhere else and I continuously get compliments. I 10/10 recommend!

- Order delayed

I have reached out to SHIEN about five times now on both apps. I reached out on Instagram and I reached out on the app. I ordered my clothing and my shoes on September 21. The order was in transit on October 6. They said the arrival date is going to be October 8. It is now November 1, And I still have not received my order. They have no customer service, I contacted them five times and they said that they will get back to you in 24 hours. It has been way more than 24 hours and I still have not got any money back, any tracking thing, nothing. So I am going to wait until next week and if I don’t have my package then, I’m going to take it to court.I understand that if the order was supposed to come October 6 through October 8, it would take 5 to 10 days. It was 5 to 10 days then 11 to 17 days. It has now been 25 days, well almost 25 days, that I still have not received my package. If I don’t have my package next week, I’m going to take this to court or you guys will give me my money back. I’ve tried not to take it on here because you guys have really cute clothing but you guys have to get some better costumer service. Not only the fact that you guys have no customer service number, is already bad enough.

- Cute clothes but everything else is frustrating

I love the items there. However, the shipping is unreasonable. It costs a lot, first off. And if you don't pay like $15 for express shipping, you'll be waiting a while for your items(s). As far as the app itself, its easy to navigate but some features are useless. For example, I don't get the points feature. We earn points but can't even use them all at check out, we can only use a portion. That's stupid, it's like you want us to come out of our pocket every check out, despite us being loyal app members and earning our points to be able to use them to purchase our order solely with our points. Also, another thing that ticks me off is the whole trial report. It's impossible to get picked if you don't have a higher level, yet they don't even explain how to get a higher membership level. I've spent hundreds with Shein, and I'm not a higher level. Something tells me you'd have to pay to be a higher level, and if that's the case, that's ridiculous. So in conclusion, the items are great and worth the money. However shipping costs and the app features? Absurd and frustrating.

- Customer Service

SHEIN overall has pretty good merchandise, good options, great prices. The down side is that it doesn’t specify that this is an international web based only store and as you can imagine customer service is pretty much inexistent... if you have a question, a concern or simply need help, it is all handled through chat (calling doesn’t really do much neither) which always has long wait times, and lately after waiting ur turn in line for a representative to be available the chat will kick you out their wait data base, in other words you have to wait all over again... I for instance experienced this chat issue 3 times last night and have yet to be connected with an associate.. Another down side is if you have items in your cart and are in the process of checking out you go back to the cart or exit out of the checkout process to review the items, your cart items will be completely removed, losing your entire merchandise. As you can imagine it will be very hard or imposible to find all your items unless you remember it all and have lots of time and patience to search through each category. PLEASE IMPROVE THE SYSTEM!!!!

- I would recommend to everyone⭐️⭐️⭐️

They have just about everything for your family and your home⭐️Always check out the reviews and look closely at items the material is of a less expensive value but if you pay attention you can get exactly what you want because every thing is described to a tee and if you use the measurement guidelines you will not get the wrong size because they are right there in the description of the item⭐️When my order came it was forty plus items and I only returned 14 things and that is really great because it was not due to them being to small I just didn’t like how it looked on me...I did the return process and it all was easy as pie I went to post office dropped it off and about a week later my credit card was credited the entire amount that I had thought it would be!!! I just placed another several hundred dollar order and will continue as long as things stay this way⭐️⭐️⭐️

- Beware!!

This company is a COMPLETE scam. They sent me a shirt with a huge cut that went through the back and front of the shirt. I’m fuming honestly and I’m making sure I spread the word because I really wish somebody would have told me about it. They don’t offer a return label in the package so if you don’t have a printer that means you need to pay to print it somewhere. No customer service over the phone only through a chat which is super inconvenient in my opinion. The person or whoever I spoke to was absolutely rude. They didn’t care that the product was damaged and she insisted I return it which I have no problem with if they provided a label for it in the package or mailed to me as many other companies do. So at this point I have a shirt that is trash and they kept my money. They offer products for a lower price because they pay their employees very low wages. I really wish I would have done my research before. Do your research and google them! Don’t listen to people who promote them on social media because they get paid. A lot of people comment on their Instagram saying the spent 100s and never recieved their order and customer service DOES NOT care and they will not refund you or try to fix the problem.

- Over all good

My problem with SHEIN is that their sizing is not true to size. The only way I can get a size that fits is to buy the “one size” and even at that I’m having to return one piece marked “on size”. It’s very frustrating because I really love their blouses. I have yet to get a blouse that fits me and I’m not a big person. I’m having to return half of my last order because the blouses are to small and I ordered an XXL. I keep going up in size, but they still don’t fit! Please don’t get me wrong, I love the products in the SHEIN collection and have bought quite a few items. One other thing for me is the returns are not easy as for the paperwork, but that’s just me. Thanks for listening. Everything you said is exactly the same for me. I keep going up on the blouse size and even the XXL does not fit. Also, the one size is the only thing I buy and I have one of those to return. Also, the return paper work is not easy for me either, so it not just you. I’m not a big person either. I do like the SHEIN products! Thanks, Lilymae

- Nice but...

I JIST want more aesthetic clothes. Maybe a way to make outfits without having to join a contest so I can use the clothes from my wishlist. I don’t like that the boards has a limit of ten I thing that’s dumb. It’s be nice if we had like clowncore clothes, more studded chokers in different colors, platforms. Dude if y’all could put demonias on here I’d be set. More punk clothes. More goth clothes. Less soft kid stuff. There’s plenty of soft girl stuff for the soft girls I’m certain they’ll find something. This app would be heavenly if you could put more punk clothes and accessories. Rainbow clothes, give us more pride things, more bucket hats, most people on here are teens who are only purchasing from fast fashion because we are poor and can’t afford anything else. Not to mention y’all accept PayPal without charging from a credit card which is gorgeous I like that a lot because I’m 13 and I can’t get a credit card connected to my PayPal because I can’t get one. Also I don’t like that the points expire. Like maybe I’m tryna save up for something just for my points to expire like that’s not chill smh.

- Review of Shein app and products

Shein as an app is amazing. It has a variety of choices for clothing and accessories, its easy to navigate, unlimited wishlist capacity, easy to shop, it offers styling/look suggestions that are very nice, there’s a sizing guide as well—in terms of body fit, their sizing guide is good. However, be careful with length sizing because the clothes do not have special sizes like petite, so dresses can come longer and need a bit of altering for better fit—that’s by far my experience with dress purchase. When it comes to shipping, it takes awhile for the package to arrive because it is shipped from China (2 weeks outmost), so start purchasing early and allow plenty of time if you want clothing for an occasion. The products are what the price’s worth, it offers cheaper products so the durability and quality is within the range of its price, too. If you are looking for cheap clothing that you style and wear but would be happy to let go eventually, then its great to shop here. Overall, my experience with this company was good 😊

- My favorite online cheap store

I love Shein for many reasons: 1. Their clothes are cute and for the most part way better than F21. 2. The returns are EASY! I love that! So many stores that say hassle free returns and they are not! I have never had an issue returning anything. I turn inside out the bag that things come in and reuse it to send something I don’t want back. 3. Other people’s reviews in the app; i like that I can read what other people think of the product and see what the product looks like in people who aren’t models. I add my own reviews too with helpful tips and photos. 4. I love that you get points towards checking in daily, writing reviews, adding photos, etc. I have accumulated $10 just like that and granted, I reused them buying something from there but it is $10 I earned easily. 5 and last, I like that they have daily flash sales, sometimes games for you to win points, and love when they have their free shipping no minimum opportunities. Love Shein!

- Why 1 Star you ask?

I gave Shein 1 star because it’s what I thought would be appropriate. I ordered some items, selected standard shipping which is 7-10 business days, which was fine. The problem was that it had been 10+ days and my order hadn’t even been picked yet, no updates on the app and the customer service representatives were no help. Every representative I talked to told me the same thing, and then some would say that my order shipped and others would say it wasn’t. Then every representative kept saying they’d put a priority ship notice on my order so it got out faster, yet my package still hasn’t been picked. Yet, an order I made after my first one got picked and shipped before the first one. How is it possible that an order made hours after the first one is picked and shipped within 2 days, yet the first order takes 10+ days to even pick? After waiting 10+ of my order to even be picked, getting no where with the customer service I finally cancelled my order and asked for a refund. It’s upsetting because I was really looking forward to wear the cute and fashionable clothes I ordered, but I didn't place my order and pay to wait over 3 weeks to get my package.

- Pleasantly surprised

I was VERY skeptical to try this company. I kept seeing ads for it on Facebook but there would always be one or two people in the comments that had issues or didn’t get an order. But I finally tried it and omg am I glad I did! I’m telling you, the prices are amazing and the quality is good. I bought about 30 different items on my first order and I only had to return one (and that was more because the style didn’t suit my body). They have crazy sales also so you can get a lot for a small price. Although I did return an item I haven’t had to deal with customer service so I can’t comment on that reported issue. I get ton of compliments on the clothes I have purchased from them. I haven’t bought any jeans yet but I have purchased shirts, jackets, jewelry, kids clothes, belts, and biker shorts. All fit as expected and held up fine after being washed. Overall I am so pleased with my experiences with this company so far!

- really recommend (real review)

i was very skeptical when i first saw this website. the clothes were super cheap and super cute. so i decided i was gonna try it out. so i bought the world known two piece and a dress. i was expecting the shipping to take week but it showed but in exactly 7 day and through the whole process they kept me updated about where my package was. when it arrived i open it slowly almost scared to see what was in there. when i opened it up both of my items where in nice bags. i opened it up and the first thing i did was feel the material and to my surprise it was very nice. i have continued to ship there and have gotten MANY things. all took a little under two weeks and all where exactly what the picture was. my only thing i would suggest is to ALWAYS look at the size chat and read the reviews to see if maybe you should go up a size to down a size that is definitely a life saver when shopping on here. but over all this is truly the cheapest way to get nice clothes

- Best place for bikinis

I really love SHEIN. I’ve been ordering there for awhile for swimsuits. I know they have clothes, accessories, and so much more but I use it for bikinis. The quality is almost always good, but sometimes not so much. You learn what to get and what to leave alone after a little while, but it doesn’t matter much if you don’t like something or it doesn’t fit right because it is literally SO CHEAP. I will say that the clothes run extremely small. I always size up in everything. If you are plus size, they have stuff for that but you will definitely want to avoid the regular size stuff (sizes small to large, I mean). They have a VERY wide selection of swimsuits. They have every style and they’re always really cute. The shipping can take awhile sometimes if you order a lot of stuff, but in my experience they usually come in a very timely manor. Overall, I am very satisfied with my experience ordering from here.

- The most Horrible website and service

I’m very disgusted with the way SHEIN handles the inconvenience of your order being delivered. I ordered $200 dollars worth of accessories. They shipped my package late. When the package got to USPS, The package never got delivered to me. I go to the post office to pick it up and they can’t find my package. They tell me to contact SHEIN. I contact SHEIN by virtual chat. They ask me if I want a refund or reorder. I let them know I want my order because I never received it in the first place and they had already taken out the money from my card. They place the order again and tell me that some of my items are out of stock so I have to take the refund. I explain to them how is that my fault if I didn’t receive the first package. Shein and USPS were giving me the run around. I ask them to accommodate me for the inconvenience and sent my package express shipping so that I can receive it and they told me no. I can just get my refund, that my refund will take 7-14 business days. What baffled me was they were quick to take my money, I still haven’t received neither one of my packages. I would never recommend nor shop on this app ever again. Angry Customer

- Faithful Shein Customer

I have loved Shein since I first ordered clothes off the website. Of course there are some things I’ve learned over the time of my countless purchases: be careful ordering things that can’t be returned (swimsuits for example), the shipping can take anywhere from 1 1/2 weeks to 6 weeks depending on where you live, and take advantage of the points you collect and check in daily to earn more. I’d say I’m around 85% happy with the purchases I’ve made; Shein t-shirts make up most of my wardrobe. The trial center is also fun and allows you to get clothes for free, but I am disappointed because since the update I can’t access the trial center. On “your page” where you can access your cart, wishlist, past purchases, etc. there is a button that says “My Free Trial” and it worked great until the update. Now when you click on it it just says the items you’ve applied for and you can’t apply for any more. Besides that, Shein is amazing and I absolutely love (most) of the clothes!

- Brand Needs More Diversity ✌🏻✌🏼✌🏽✌🏾✌🏿

I am a huge fan of SHEIN and I refer you guys everywhere I go because I get great feedback on my SHEIN attire. The most affordable brand so far! I’ve shopped your products a few time now and just realized, there isn’t much diversity going on with your brand on the website nor your social media sites. You definitely see a small amount of models of brown of decent modeling SHEIN products. Why is that? Oddly I see more diversity in the reviews and comment section on SHEIN website. I know my review may not be consider but I not only shop SHEIN brand for myself, I also shop for my two children as well. As a fond customer of the SHEIN brand, I would love to see more diversity amongst your models and more culture-geared promotions as well. I would love to see more models men, women and children of a variety of sizes, since you sell products varying in size. Give us raffles to win products, give us interactive promotions, to encourage people to share more reviews and photos to help people find their appropriate sizes.

- I do not recommend SHEIN

My experience with shein hasn’t been all that pleasant. A couple days ago, my friends phone kept getting hacked into ever since she downloaded the app. Once it was deleted everything was fine. She also had ordered an outfit. It took about 3 weeks to arrive and the quality and material was not it at all. As for my order. I had ordered an outfit as well. For about a week or so, my order continued to be processed and I didn’t understand why. So I messaged customer service and they refunded me one item. I repurchased the item because I really liked it. There was more complications with it as it was taking a very long time. I have not received any tracking updates on my order or any sort of information as to why it is taking so long. I once again try to reach out but I would have to wait 2 days which is ridiculous. No one had the answers to my questions. Every response was vague. At this point I feel like they scammed me. I really do not recommend this app at all. They have very nice clothing and accessories but do not be fooled by the image of the picture because once it actually comes it will be something completely different.

- Repeat customer

I’ve been shopping with Shein since early 2017&have yet to be disappointed. Out of everything I’ve ordered I got one shirt that I didn’t like, it was as described, I just didn’t like it for the look I planned to pair it with so that was on me not the company. The shipping is pretty fast, the items are quality. I would say when ordering pay attention to the sizing because a lot of the items tend to run small but if you size up you’re fine. I like the fact that they stay on trend and you have so many options for things to order all the way down to home accessories. I love to add pieces to my favorites and order a few pieces from my favorites everytime I shop. If you do need to return or exchange the process is easy and they credit you back as soon as they receive the returned item. I’ll continue to shop with Shein until they disappoint me and I don’t anticipate the disappointment.

- Amazing app!

SHEIN is an amazing app to find trendy clothes! It is a bit hard to leave reviews or I’m just stupid! You have to fully read the description of clothing or you probably shouldn’t have your expectations set to high because SHEIN does have a lot of good clothing but some clothing items don’t have the best quality/material. SHEIN has many styles you will most likely love! You name it, they have it! I personally love SHEIN but the shipping takes forever! At least a month but I live in America so of course shipping from China it would take awhile. I have heard rumors that they can steal your information but I personally haven’t had any problems with that so it’s probably nothing to worry about! :) Other than that SHEIN is a great app and I don’t have many complaints. I definitely recommend this app!! And if your kid wants some clothes off of here they have a cute kids section! Amazing experience on SHEIN and I will definitely continue to buy off of here! I’ll edit my review if I have any problems!

- SHEIN is a prime example of the world’s problems

Besides the obvious stuff that I’m sure you’ve already seen, such as: child labor, extremely low wages that no human being can live off of, and selling prayer rugs, there is a bigger problem here. I am a Jewish-American and yes, I bought a few clothes from SHIEN once. The clothes were the word quality I have ever felt, and were stitched so horribly that they genuinely looked like they were made by a child, and I’m not exaggerating when I say that. I clearly returned the poorly made clothes. Secondly, they never gave me my money back when I tried to return the clothes, so my family and I had to get a lawyer involved. I am absolutely horrifyingly embarrassed Tp say that I ever gave this company money. How it feels to see a company sell a swastika necklace is indescribable. The thing that makes me the most upset isn’t that they told it, it’s that they didn’t know better. Some of my family, people that I will never get to know, were murdered by other people that didn’t know better, and weren’t taught better. So be better, teach yourself better, and don’t put money into the hands of people who don’t know why hate it wrong.

- It’s ok.

The app it self is fun to use and the clothing looks so appealing and looks like good quality on the models in the photos but when you place your order Bases on there size charts, and nothing fits when it shows up. Then your screwed. I placed a very large order and NOTHING fit and it was all poor quality. You get free return on your first return ONLY, so if shows up in poor quality or doesn’t match the listing descriptions then you as the buyer have to pay to have it returned.. also I ordered some sexy lingerie and it was super poor quality and the tops and bottoms were 2 different sizes... I didn’t even try them on, but come to find out lingerie is not returnable even if it does not match the listing . Wasn’t happy with my first purchase so I will not be ordering from this site again.. I have looked up the SAME exact clothes on other sites and most of it was way cheaper. It’s all coming from the same venders in China so shop around before you check out. Because if you order from somewhere else then at least it will be able to get free returns when it shows up not as described.

- SHEIN is amazing!!

I’m a person who browses a lot of sites, and with that comes online shopping as well. Shein is one of the best sites I’ve ever seen, with affordable prices and a pretty good quality. Their app is easy to navigate, and includes real people profiles. I love many of the features included within the app. The review system gives a good understanding of what the products comes out to be. I also adore the size chart, and the sizes are very detailed, giving an exact measurement. I suggest always looking over the reviews if you plan on buying from Shein. Although, majority of clothing items are great quality, some are deceiving. The reviews and size chart gives a good idea. There is usually 5-20 reviews per item, and it helps a ton. I always go through each one, to see whether I need a size difference, or even if I would like the material. I love the kids section, as many other brands online don’t have a ton of clothes for kids unless they are a larger company. The clothes aren’t so girly and sparkly like some other stores, and really fits anyone’s style. The fact that Shein offers accessories and add-ons is amazing as well! They are sturdy and very beautiful. I would just recommend that they were also sold in one pieces, since most come in bundles or bunches of jewelry. The bags are beautiful! Overall, Shein is a lifechanger. Their clothing varies, but is fashionable.

- Cool app with a few glitches

I really like this app because the quality of some clothes are good and very Affordable. However it does have its flaws. i ordered a few things from shein for the first time a week ago and I received my package a few days ago. The shipping didn’t take a while which was surprising due to the holidays. The quality of the clothes is very good, not itchy at all, And soft. My only complaints is the reviews and the measurements. I added my reviews(with pictures) on the few clothing pieces I purchased and it got deleted?? I’m not sure why. A few days later, I check to see my reviews and it was there. however there was no images which was really weird. The measurements... super weird as well. I am size m and petite and I was going based on the measurements of the clothing pieces. I kept getting L & XL?? I was going to order based on the reviews and ordered the majority of my clothes in size M and they all fit like a glove. Please fix this problem.

- From Wish to THIS!!

I was looking for another app similar to WISH & at first, I was pretty skeptical but honestly... this site is soooo much better!! I spend so much money on WISH (I’m addicted to online shopping & finding these for the low) but I wanted something that would give me better options & this is def the place to go. They have all kinds of super cute clothes for cheap, honest reviews, the app is fun, the options are large & customer service is amazing! You do have to remember that everything is China sized so make sure to read the reviews & pay attention to the sizes. This app is wayyy better than WISH hands down!! It’s put together better. Loveeee ittttt!!!! I won’t be shopping on wish anymore unless it’s for something small like a buck just to see what it is or something I won’t regret buying for 5 bucks cause it was fun to play with. Thank you SHEIN for changing the game on cheap clothing apps for the LOW LOW.

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This app & website is perfect for aesthetic and trendy clothes for mainly women. My experiences are that most clothes are cheap- Average prices, but you will find that odd one that’s a bit expensive. They always have a sale going on, or some type Of discount which is nice, but it’s not always practical. The reasons I gave this app 4 starts was because all the items are made in China, and takes at an average 1 1/2 -2 weeks to get to Australia. The biggest concern for shopping on this website is the materials used, with most clothes the materials are transperrent and don’t look like the image, as I have figured out, they make a better/thicker material clothes for the example models, as many in app reviews show. Other wise, SHEIN is my fav place for online shopping, and is generally ok. I have heard why they have such cheap prices is because their workers are serverly underpayed and other rumours that their workers are children. I have no idea if this is true or completely false, I didn’t follow up on it when I heard it. This app has no glitches or any lags, and you can track your orders which is good. I recommend this app.

- Great variety and prices

I have been shopping online at Shein for over 4 years now and they are great for a lot of things. You do have to be a little careful though as not everything is the same quality and whilst many items are really good quality and great value there are many items that are very cheap looking in reality and poorly made. I have purchased everything from their clothes to bags, shoes, beauty appliances, jewellery etc. In my experience you cannot go wrong with their bags, shoes and belts (all look amazing and last). Jewellery has been hit and miss, make sure your look at the size - particularly for earrings, they are often huge and much bigger then you expect. For clothes always read the reviews, I tend to find they are spot on and when I have loved an item with bad reviews and bought it anyway I have regretted it. But there are some amazing buys at prices you don’t find very often.

- Don't do it!

Terrible experience! The clothes I purchased did not look like the photographs, some were of such poor quality the material was see through. I didn't buy super cheap items either, I spent $55 on a dress which looked nothing like the picture and had wonky seams! Furthermore I opted to Return nearly everything purchased because the quality was so poor- only to be told that the only warehouse for returns was in the US and the return shipping would not be covered (I live in Au). It cost me $65 to return $120 worth of the items, which hardly seems worth it by when I queried this with the company before sending the return they said they could help with the return shipping if I gave them the details of how much it costed. I provided them with the details and receipt numbers but the refunded amount was only the value of the items and nothing towards my out of pocket amount for return shipping. I won't shop here again, and I would encourage people to avoid it- i read the reviews on the items I purchased before I bought them and they must have been fabricated, I can't see how anyone could accept some of the items I received and be happy with them!

- Great clothing mostly

I’ve been shopping through SHEIN for about 18 months now and they’re pretty awesome. They have such a variety of clothes from babies/toddlers right up to men and your curvier woman. As I’m a bit bigger now sometimes I have to buy from the ‘curves plus’ section but they’re always great clothes. Sometimes though I wish they could put the dresses that they make for the ‘standard’ lady into the curves plus section as it’s only a little bit more material, but instead the dresses mainly look too frumpy to wear. They aren’t that flattering. Also love the points you get daily which goes to help pay for your next SHEIN purchase. And the SHEIN support is exceptional as I’ve had a few problems along the way and they go above and beyond the usual service and you’d get from a company, as they want their customers happy, that I am. Thank you SHEIN for all that you do and for all the little freebies too along the way

- Great app

This website does have some inconsistencies in terms of clothing expectations, however the app works pretty well. I like that we get points for checking in each day and the clothing styles and variety of fashion options is always plentiful. I do agree that the material is sometimes not the best and photos sometimes make it seem like it’s not see through even though it is but I tend to listen to reviews before deciding on a purchase anyway. SheIn customer service reps are always happy to help when you need it such as when your purchases are the wrong size and need to be returned, they provide a lot of guidance on the process and endeavour to help out where they can. I’m a loyal customer for about two years or more and I think I will continue to shop on here because the variety is awesome, please keep it up SheIn! Thanks

- Amazing

I have ordered so many times from this app and I have never ever been disappointed. Everything is amazing that I have ordered. Make sure u check ur sizing etc the same as u would if u went to a store. It always arrives in about a week or about 10 days. I live in Australia and delivery is always on time. Once again have never been shocked or not received what I expected. They don’t have other brands just their own and the photos are exact. I love that there are real reviews on the app it’s soooo helpful. I will forever order from SHEIN and I all my friends and family and even strangers have gotten the app now too. Always getting wonderful comments when I wear my SHEIN clothes. Such good quality and very very good prices. 100% would recommend this app to everyone!!!!!

- Love Shein

I absolutely love the clothing on Shein! I always check the reviews to make sure the product is as advertised, you can be sure to get what you pay for! The only problem I have with Shein is their delivery partner in Australia is TOLL and they always deliver my Shein packages to totally random places! Shein can you PLEASE make it okay for delivery drivers to leave packages at the doorstep! I hate driving around looking for my packages!! Other than that I’ve never had a problem with Shein, if I don’t like the item I’ve brought (doesn’t suit me or too small/big etc) I can count on the friendly staff to assist me with receiving a full refund! (Have to pay shipping cost but that’s fair enough) honestly, keep up the good work!

- Only shop at SHEIN for clothes

I live in Australia. With a 3yo child who is hard to take shopping (tantrums) and less shopping with Covid, I have been online shopping at SHEIN. They are always reliable. Some material is not that great quality, but it’s workable. Due to material quality it’s best to buy products on sale, but keep in mind some items sell out fast. The little Chanel style handbags I have bought are good quality. The shoes are ok. I have bought many nice tops/blouses and dresses. Make sure you have a garment steamer though-very important- as a lot of the clothes crinkle in the wash. Ensure it’s the one that has the tank, pole/stand - hand held ones are not that great. I bought a steamer for $49 from a chain store and it works very well on SHEIN clothes.

- They aren’t really honest.

Just wanted to point out something. You guys claim to have this huge 85% off Black Friday sale and you’re totally tricking the customers aren’t you ??? I visit the website often and I know the prices. All you have done is kept the original prices exactly the same (some are even higher than normal) and you’ve added a large amount next it and cut that amount with a line. So innocent people would coms here and think “wow I’m getting this $30 blouse for $15!” when infact the blouse was $15 to start with. What sort of disgusting fake sale is this? I am EXTREMELY DISAPPOINTED as a customer about this. I was planning on buying from the website on Black Friday thinking I’ll be able to buy a lot of stuff only to find out that it’s all fake. VERY DISAPPOINTED! I will think twice before buying from Shein again.

- This is a great store & app

So if you want good clothes and not too bothered about the shipping time I highly recommend. I have bought many things from this app and will continue to in the future as well. The only thing is (well for me anyway because I live in Australia) it doesn’t have the fastest shipping time, but it’s usually no more than 3 weeks at its most. Usually comes in about just over 2weeks for me but the products are worth the wait 👌🏼 haven’t had a bad experience. Just note that you look at the sizing charts and what materials they use (because sometimes they use random materials, not at all bad or bad quality at all just unexpected)

- This is definitely not a fake review

I love shein. The first time I decided to purchase some clothes, I was hesitant because of bad reviews. However, I was pleasantly surprised by the site. I live in Australia and the clothes ALWAYS come under two weeks. Sometimes the material is a bit cheap, but considering the price, I don’t mind. The one time shein accidentally sent me one wrong item, they replied quickly to my complaint and gave me my money back. They were willing to help in any way to ensure I was happy. So if you experience any problem, send them an email and they promise to reply within 24 hours. I will continue to shop on shein, I absolutely love it!

- Shein Obsessed

I buy 99% of my clothes from Shein now. Always comes in around 2 weeks - to Australia. Great range, 90% great quality, great prices. Had a few issues with sizing recently (my issues, not theirs) and ended up sending back parts of 5 orders (to reorder in the right sizes) refund came within 48 hours of them receiving it, with absolutely no issues. My bulk load of replacement sized clothes is arriving tomorrow and I swear, it feels like Christmas! I am obsessed! Also, lots of ways to earn rewards! Checking in daily, confirming arrival of orders, reviewing orders, and coupons given regularly! Make sure you check out the “free trial” section too!

- Customer service worse than quality of clothing

Everything looks so nice online. When you receive the clothing it’s all creased to the max and box shaped, no style or shape in their clothing, very cheap labouring utilised. Don’t buy anything under $29, anything that’s on sale is always out of stock, they always end up cancelling and refunding me but first hold onto your money for a week or two, then when u get angry and ask where your order is they give u attitude, very bad language barrier, very rude staff, they lie, manipulate. I was once given 5 fake tracking numbers, they never existed. After 4 weeks I complained about an order, they told me it was in China,, 10 minutes later my doorbell rang and it was the courier delivering my 4 week overdue item that I queried 10min prior. So where did they get the information advising me my package is still in China? U get what u pay for

- Great Range if clothing at affordable prices.

I have a eclectic like for fashionable clothing and SHEIN has a vast range in affordable items for majority of people. ‘I know there are always exceptions so I cannot say Everyone’ I am a mother and I can find fashionable outfits that agree with my figure and designs that make me feel a few years younger. Thanks for accumulating a range that has something for every figure whether or not some people choose the flattering choices is up to them. Easy to navigate app, swipe left to go back. Choosing colour, sizing and placing an order is easier than some websites.

- Love this app but a suggestion

I would just like to say this is Ana amazing shop I have had no problems with it but as a teenage girl myself I thought you know what I’m going to have a look in the young kids section as there is a teen girl one and what I find is what I think is horrendous there is probably what look around 10 year old girls and have unrealistic body types for older teenage girls such as myself this a disgrace I would just like to bring this to your attention anyway other than that this app is amazing and I love the clothes that I bought but the fact that I have to shop in the adult section is stupid

- Amazing store

Shein is a very awesome shop and has amazing style for all ages. There are so many good clothes I can’t choose which ones to get because they are all so good. The prices are very good compared to other stores with good style. You can get these clothes shipped to many different countries. They are so many different styles for everyone and I love how anyone can get something that they like and that fits them. There are lots of different sizes so, everyone can fit in. Shein does not only sell clothes but they also sell home decorations,accessories and foot wear. I highly recommend this store

- The best clothing store ever in my opinion

SHEIN is just amazing, it’s not only affordable, their clothes are also absolutely gorgeous! It’s one of my favourite apps ever and I could just browse through it all day!! It’s sooooo affordable unlike jay jay’s. At SHEIN they offer multiple discounts and coupons for amazing quality outfits. I AM IN LOVE! I just can’t describe how grateful I am that this app is here. I would like SHEIN to provide more information on how they effect the planet, people and animals. Pretty much if their clothing is ethically sourced. Other than that, I definitely recommended this clothing store.

- Wow Effect, absolutely love this app😍 👍🏻👍🏻one of our favourite 🌹

Review page upload photos extremely slow...👎🏻 Wow effect!This shopping app is great! Authentic shopping site! There are so many great thing about this app: —clothes, shoes, bags and other styles are very numerous, the quality is very good, as described, the price is very affordable, search will have similar styles recommended, there are more buy cheaper, love the flash sale, various discounts and coupons offer, daily log in points, accumulate into cash. Customer service is great, too, according to our experience, they answer any questions you have. The delivery on their side is very fast, and the logistics to Sydney Australia is also very fast. On the contrary, I think the logistics in Australia is too slow after arriving at the destination, leaving us speechless! The only regret is that many of our favorite beautiful items are out of stock...NO, NO, NO, PLEASE BACK TO STOCK! I hope they can restock them from time to time... 😘

- Love you

I have been with SHEIN only 4 months and I had good experiences from here when I have compared to the other website as I always shopping online or even from the shops. SHEIN products is ok as quality is okay but I love the designs and the way you can get points from reviews. Price is ok as well as some cheap and expensive. Most of time shopping from SHEIN I got what I expects from. The service is good and the website is really easy to use. Thank you SHEIN hope you improve and keep this site to be one of our favourite website as you do.

- Very Happy!!

I am very happy with my first experience shopping with SHEIN. Communication was simple, shipping was fast and I appreciated being able to track the parcels via the app. I was very happy with my purchases too!! I think I ordered 22 items for less than $300 and will wear each and every one of them!! I ordered most things in a size bigger than normal because I had read that a lot of the sizes were quite small - I found the skirts and dresses to be perfect, some of the tops perfect and some maybe a little roomy but still fit well enough to wear.

- Latest fashion at unbeatable prices

I’ve been a fashion leader thanks to She-in. I have been purchasing with them for about 2.5 years. I read all the reviews to make an informed decision and order the right size. I am always complemented on my style and friends can’t believe that I usually pay under $20 for the latest styles. Just remember Australian sizes are very different and an Aus size 8/10 is generally a size large in fitted type dresses on She-in. Shoe sizes are pretty much the same as Aus sizes. Give them a try you shouldn’t be disappointed.

- ...mhm

So basically the app is set up amazingly, with the photos of clothing, prices and fits. And some of the feedback for the photos of clothes show either the size wasn’t quite right or something but overall if you scroll even further through The comments you’d see it isn’t all bad...although myself hasn’t ordered from the app I have friends that enjoy some clothes but it is mainly the fact that you should check comments to see if the clothes are good or bad quality.

- Favourite place to shop

For shopping to Australia, this site has some pretty affordable stuff. Online shopping is really a risk. So I tend to buy under $25 and I'm happy to say all the items I bought were quality items. The shipping is lighting fast AND trackable! Au post couldn't even deliver domestic parcels as fast. The customer service understand English well which is rare for Chinese sites. The site just needs some work on updating the app on which is Out of Stock and which isn't.


The styles are absolutely hands down everything! From bags to clothes, the sell anything and everything!! They give you inspirational outfits to help you choose, their so cheap and WORTH IT!! So many people Ive seen they spent a low prices and good quality things. It has many different styles from them, for men, women, kiddos and shoes, bags, accessories and cosmetics!! Their jewellery is amazingly stunning! And yes, they give a free gift each time you order, they have many deals with your prices. TRUST ME THEY ARE ON FIRE 24/7!!!!

- Very happy

I ordered 3 things in one order and they came to Australia within a week and a half. They all fit me well and are extremely good quality for the price - which was next to nothing. The app also has other features as well, such as earning points and making a collage of products to create an outfit. You can easily access reviews on almost any products and track your order. Overall very happy.

- Beautiful clothing- quality is usually good

I have purchased items 3 times now from SHEIN. I rely on reviews on items before I purchase them and ensure that real people are posting images and giving critique. After that I can be confident that the quality is acceptable. Haven’t had any issues except a bad zip on one dress and that was cheap and easy to replace. So I wouldn’t hesitate to recommend buying from them for the prices you pay. Just know what you are buying.

- Great sales and good quality

I am always skeptical when it comes to shopping apps but I have not yet had a bad experience with SHEIN. The clothes are always true to size and good quality. They have fantastic sales and always keep me coming back. I have even ordered packages for friends and family’s birthdays and had them sent directly to them. The shipping is super fast as well. I have had some packages arrive the next day! Highly recommend this app!

- Your honest review from someone who has brought items from there

I love shein they have all the new trends! It is a great sight to see everything that is in but the clothes aren't the best material. I think you can look on the sight/app and see everything that is the latest obsession and find it somewhere else with better quality. I got a pair of PJ's and they were great the avo-cardio ones and I also got a pair of bathers which well weren't the best by a long shot and a jumper that was really cheap material. Over all the app/sight has all the right design ideas but needs to work on the quality 👍

- Cheap and nasty

The items I purchased were cheap fabric, smelt of chemicals the zips were glued on and did not work either. I tried to contact them but you only get a message saying your internet connection is poor try again later. Tried twenty or so times. Their return policy is you pay the cost which leaves you out of pocket so it's not worth trying to send things back. Then the refund is put in our account on the store so you have to purchase again. I consider this place a scam. Beware if you want value for money this is not the place to shop. Of course this review will be taken down like all those other ones from disgruntled shoppers.

- Only shopping app I use

This app is great ❤️ I’ve been ordering things from SHEIN for a while and I love the great and affordable prices for great clothing items. However as the app has gotten more popular, prices have gotten more expensive and I think one major difference about SHEIN and other sites is that you get great clothes for a low price. I just hope the prices stay the same otherwise it may seem too overpriced for simple items.

- In addicted

I love shein, a little too much. I love that you can earn points through interacting with the app and therefore get discounts on your orders that are already really cheap! I’ve noticed so many brands use clothing from shein or similar and it’s now my favourite way to shop. Items always come earlier than predicted and I adore the variety. Best retail therapy there is. If you are unsure check the item reviews, pictures and decide for yourself! Love it

- Addicted!!!

I love shein so much. I have received amazing garments at great prices. I’ve always experienced helpful & fast customer service. I’ve only received a few things that didn’t fit, but I think that was due to my own wishful thinking not any fault of the site. You can leave reviews for each item you buy & get points to spend for your next purchase. The reviews of other shoppers are extremely helpful. Rate it⭐️⭐️⭐️⭐️⭐️

- Love the App

The apps so easy to deal with as are the SHEIN support team when there’s any type of issue the are good getting onto it ! Most of the time the clothes are what you’d expect but sometimes they arnt as good quality as the photos and descriptions make them out to be but having the reviews helps as they don’t take the negatives down so you get a real idea of the clothes. Although the points system is a little confusing and a shame they expire so quickly

- Happy so far

I have purchased from shein a couple of times now and so far, so good. Everything has been good quality. I am in the process of returning an item that didn’t fit, I have been offered part of the return shipping cost to be refunded, so will see if this happens, as there is a review from someone else who said they were offered this too, but never received. Will update further if need be. Otherwise though, I’m very happy with their customer service.


I brought 3 things from Shein and they are awesome. Some of the clothes you can tell they are a little cheap but some are amazing quality. The dresses that i got were amazing when I wore them i got so many compliments and they looked really elegant. Delivery was fast it took 3-5 days to process the clothes and then took about 4 days to ship to Australia. I will definitely will be buying more clothes from Shein. I love that the prices are cheaper

- Great range and prices

I just received my first ever parcel of SHEIN garments. Thrilled with the speed of delivery and overall quality. I read the very honest and informative reviews for the items I was thinking about buying. Thank you. A couple of the dresses, even though I ordered L, were so tight I couldn’t even squeeze into them. Shame because I really liked them. I’ve heard that it is best to go through all the measurements listed for each item so you won’t be disappointed.

- Fantastic Service and Products

I love Shein! Clothes have been true to size. Shipping with postage has always been free. Lots of ways to get extra discounts on orders to save more money. Shipping time is very fast...havnt waited more than a week from order to delivery. Refunds are simple and returns easy. Sometimes fabric is not as expected but overall the quality is decent. App makes it all easy. Definitely recommend for Aussies!

- A little worried!

I just ordered from SHEIN... I only gave them 4 stars because it does take quite a while to ship the package, and a lot of the reviews say that the clothing items are bad quality. But! They have some REALLY nice looking clothes, and still very excited to see them show up at my door. They have so many clothing items to choose from too! All I'm saying is to be cautious about what your purchasing as some of the items are pricey as well :)

- Good Value for Money

My order arrived in timely manner...everything fit and looked the same as images. The quality is not that of an expensive item, but it is not terrible either and is not get what you pay for at the end of the day and for price it is it’s great! I got 4 shirts and a jumpsuit for under $100 and they look good on . I don’t know how long they will live for through wash and wear, that is yet to be seen, but I will be happy to get a few wears out of each by then the trend will change anyhow.

- Just read the reviews of items with pictures

I have many items from SHEIN using this app, I’m from the Aus and I read the reviews and look at many photos posted prior to ordering just in case, I have probably only received one item that I wasn’t happy with. All in all if you spend a little bit of time looking at the reviews of people who have TAKEN PHOTOS and given an honest review, you’ll be quite surprised to find decent outfits. Kerry, Melbourne, AUS

- Really good

Most of the clothes are true to size, and look similar to the photos. They sell heaps of cute woman’s, kids, babies and men clothes and accessories, which don't cost much. You can scroll through clothes, design outfits to post on challenges and follow accounts. Something I think that is heap about this app is that people who have bought the products can comment, and add pictures that you can look at it before buying an item!

- Very Good

So far I had a very good experience with SHEIN. Most of my friends who would see me wear clothes and dresses I purchased from here appreciate it as well and they were surprised to know I ordered it online. People learned that ordering online can be a big risk EXPECTATION vs REALITY. With all my orders for I do not know how many times, out of 100%, I would say 85% I was greatly satisfied with the product and timely delivery. The 15% are for either too small or fabric material was not impressive.

- Love this app

I love SHEIN, especially for cheap maternity cloths I’ll only wear for 1 season. I’ve also recently discovered they have great kids clothing too. I’ve gotten. Some super cute (and cheap) dresses / outfits for my 3 year old. I stopped using it for about a year as I had two really bad experiences with delivery but It seems they’ve made big improvements to that now. Would highly recommended this app.

- Perfect

This app/website is amazing! All the clothes that I order come around the due date and they come as expected pretty much no flaws or anything but make sure you check the material before buying because I ordered a pair of leggings and they were in a weird sort of material but other than that they are perfect and I’m obsessed now I have 42 things in my Wishlist lol🤣

- Good

Good app. However you have to double check and make sure the photos matches the description and are good quality. I always read the reviews since a lot of people post a photo of the actual clothes so you get to see the "real" product and not a photoshop/studio photo one. So, the app is good. You just have to double check and compare description and studio photos with the review photos before buying.

- Very happy customer

I am only a new customer and I only have praise for this company. I have ordered a few times and each order has been pretty good. I would have to say that read the reviews on the product you are buying as some are a lot smaller so be aware of this. I found they send the product quickly and very nicely presented. Love this company. ++++

- Not disappointed very happy

I’ve ordered a few times now - recieved items within 10 days - quality is pretty good for the price I have no expectations of product of being the finish and quality of some high end brands but I’ve got to say the quality has being better than some of those and I have no issues but Thankyou

- Loving Shein

I have bought a number of products from Shein. Love the products they have at reasonable prices. Sizes can vary. Pyjamas tend to be on the smaller side, whereas sweatshirts and tees are generous. I would highly recommend Shein to everyone and especially to my friends and family. There are a number of ways to make a payment including Afterpay, which gives you flexibility and help with budgeting.

- Hmm

I’ve bought a few things here and there but have many items in my watch list. I noticed that every time they have a sale, they double the prices of the items then “halve it” to make it look like a sale 😂 also, since the pandemic, all items have at least $10-$20 added onto the original prices. Therefore I haven’t ordered for a while. Other then that, the quality is decent and most items are true to size.

- Fast delivery!

I’m satisfied and quite happy with the item that I received, it looks just like the photo & it arrived sooo fast! I wasn’t expecting it soo soon. I was a bit nervous reading the other reviews but so far so good! This is only my first item I’ve purchased but I’ll definitely be buying again and will let you know if anything changes! :)

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- Avis

Bonne qualiter et facile d’utilisation ❤️

- 5*

So far so good, going to place my first order soon!

- Amazing!

Totally recommend😊 clothes are well made and cheap for the amount of clothes you can get, love this!💕

- Service

I love the app, it works really well but I haven’t gotten my package yet. I have been waiting to get my package that I spent a pretty penny on for way too long, I placed my order in mid April and was told that it would take about a week or two. I was then told to except a two to three day delay and I was fine with that and I understood that it was due to the current pandemic. A few weeks later I still had no package and was beginning to get frustrated when I got a new notification telling me that it should be arriving on the 25th of May.The day came and went I currently still have no package, it’s been almost two month and I am extremely unimpressed with the service.

- Cheap

Everything thing I bought ended up being made with cheap thin material. Even sweaters that looked plush and thick in pictures. Sizes all run VERY SMALL Needless to say. Pictures are incredibly misleading. Im a 36 yr old who wears med size clothing( I bought some things in large to be safe). I gave all 11 items of clothing I purchased to my friends 9 year old daughter(they fit her perfectly). DO NOT buy from here.


If you are looking for sustainable brands THIS IS NOT IT. SHEIN is not providing any sources saying they use sustainable materials nor do we know if their workers (people making their clothes) have a good pay.

- Don’t buy anything from SHEIN

I bought so many things from SHEIN over $200 and it said it was free express shipping but after some days of order I got message that I have to pay extra $30 for clearance fees

- I don’t know what happened..

Clothes are cheep , trendy , a lot of sale and benefits. Therefore I ordered something. However I saw my skirt was refunded.. I don’t know what happened.. I’m so sad because the skirt was sale item and sold out.. also Late delivery

- Horrible site

Service is horrible and on top of that there a scam. The information u give this website they will use it and try to hack ur iCloud so watch out.

- annoying

never got my order


This thing is a scam They will hack you


It hacked into my social media and it’s overall not a good app

- Nope

The product was extremely cheap and the measurements of the clothing were not accurate. I also had to pay $30.78 HST without warning when the package arrived at my house. Not impressed.


first, the clothes are not that good. second, peoples accounts have been getting hacked and their personal info is being leaked. i luckily used paypal for my order but someone still tried to login into my email and google blocked them. please don’t give them any personal info.

- Takes forever

I was originally receiving updates on where my package was, but it is now May 22 and I have NOT received an update on where it is since May 9! I want to know where it is and why it’s taking this long! I ordered 8 days after my friend and she got hers in 3 weeks, I have been waiting over a month and we live in the same area.

- Not impressed

The orders are next to impossible to track, and they take a very long time to arrive. I ordered a black skirt and got a costume skirt made out of foam. Very unhappy, not worth the money at all, I could’ve done better at a thrift shop.

- Can I get a refund

The last time I bought from this app none of the things that I bought came in the right size and quality was so bad I’d like a refund because that was not what I asked for


Do NOT get this app!! A lot of people, myself included, have been hacked on their personal social media’s and other accounts using the same email you provide in this app!! People have gone to the source of the hacking to show that your email was used by Shein. Do Not Use!!

- Deleting the items from cart issue

I am not able to delete the items from the cart which i dont want but when I delete them they do not get deleted so annoying

- Tariffs

Be aware of taxes and custom duties. Even though you get one package without any of these to be paid, you never know if you will be charged the next time for the same. This is regardless if you paid for the delivery or if it was free express shipping.

- J’adore ce site 😊

Sa coûte vraiment pas chère, nous pouvons se faire rembourser lorsque nous somme pas satisfait de nos achats (se qui est très rare) les articles sont de bonne qualité, breff j’adore cette application 😊😊

- Do not use the app!!

They are cheating u!!! The payment gateway is insecure and will deduct the amount later without your concern!!! It will actually empty your bank account!!

- Antisemtic

They sell swastika necklaces with no problem. Wow!

- hacks!!!

do not download people are getting hacked

- Good Quality

I placed my first order for products from SHEIN last week, I live in Canada and it still came really quick. The items I checked reviews on before ordering are perfect . A few things were too big but I also didn’t measure and wasn’t sure my proper size as I gained a bit of weight . All the leggings were perfect which was what I was most worried about . I also got some lingerie that is comfortable, it’s also a little bit big but I’m sure once I wash it, it will shrink a bit in size . The bathing suit I got is perfect ! I am definitely going to be ordering off their site again. I even had to pay a small custom fee and SHEIN offered to refund half the fee which is above and beyond .

- Min shipping

The min price for shipping is very high... other than that everything is nice .. I hope it will reduce.


As good as it seems, these low cost items are extremely cheap and poor quality. There are so many small businesses and other sites you can buy from. Also promotes child labor, animal cruelty and racism.

- Love this store

Ever since I found SHEIN✨I can’t stop ordering 🛍😊I even got my husband hooked on it 😁now everyone 👨‍👩‍👧‍👦in my house is using SHEINThe prices are right💵 I get my money’s worth💰💰 quality so far is really good 👍🏽and delivery time is not bad , it Love ❤️❤️

- Review

It’s a good website and all but it takes soooo much time to arrive.

- They deleted my cart many times

The app is ok they have wonderful styles and clothing and prices are great but they keep on deleting my cart even after I put an email and everything it’s really annoying because I had a bunch of things I was going to buy but now I can’t.

- love this app but please fix a bug!

Please fix the bug where you open something in your favourites list then go back and the list automatically scrolls up to the top so you have to scroll back down to where you were again... It’s annoying as I have a lot of items saved!

- Watch measurements and material!

Awesome clothing company if you know what you’re looking for especially for curvy girls! Just make sure you order by your measurements and check to see if there’s stretch or not, or scratchy polyester. Cheap clothes you feel ok replacing in months when the trends change (not the most sturdy) and returns are for store credit only, and the replacement item may be sold out by then!

- Awesome!

There’s so many clothing items to choose from and it’s all very inexpensive👌

- Good

This app is really good but for some reason when it came I had to pay a $90 fee yet I already paid for shipping

- good!

i’ve been seeing this site / store all over my tik tok, and decided to download and check it out! the styles are so cute and VERY affordable which is such a relief to me, a financially struggling teenager. i haven’t ordered anything yet since i’m waiting for christmas money, but i’m excited to do so!

- My new Go-to place online for clothes and shoes

I love SHIEN! App is very easy to use and I’ve been very successful and surprised with the clothing that comes. Prices are good and the fit is awesome.

- Love the app

Amazing clothes totally recommend all the new trendy clothes. There are some bad things like, the clothes are made for smaller people so as someone who has long arms and long legs some of the clothes don’t fit but if you are a smaller person this is great but don’t get me wrong love the clothes.

- 5

For what it is it ain’t bad. Mostly cheap and fast fashion unfortunately but there is so cute and surprising quality items. Make sure to read reviews on clothing!!:)

- Awesome

Love this site

- Customer Service

Products are good but customer service is extremely hard to work with. They told me I had received my refund of $98 despite proof I hadn’t. When I brought up a separate refund issue with another staff member, they left the conversation. Kinda frustrated.

- Refund

Hey Shein, I need a refund to my other items since I accidentally bought them with my friends card and it didn’t change when i tried putting the method to mine. Please let me return and refund it, I haven’t received all the orders except for one.

- Esta bien

Tiene buenos precios se tarda 2 semanas y algunas cosas sii son buenas . Hay que probar

- Good app, but there are ways to improve

Alright so the clothes are for the most part- okay, though I don’t like how sometimes there are similiar clothing all listed separately, it’s a headache to go through. Shipping is at an ok pace, I get it before the delivery date, (also I don’t recommend getting cropped shirts, they are wayyy too cropped.) One more thing, I’d appreciate if they moderated the reviews, there’d be reviews spamming useless words so they can get points for more purchases, it totally ruins the whole “write a review” objective.

- Without updates app doesn’t work

I’ve had this app for awhile. Was working ok occasional glitches here and there. But recently won’t even let me use the site unless I did the update. Not something I use everyday didn’t expect to be strong armed into update. Disappointed

- Package Went Missing and They Did Not Help

It has been almost a month ever since I have placed my order. The tracking timeline did not update until 1 week after placing my order. They kept saying that they will try to fix it but they never did. It was my 3rd package, the first 2 went smoothly and came on time but my 3rd order never came.

- Totally worth it

Skeptic when it comes to Shopping online for clothes or anything always thought it was a scam or front and the display can be misleading as items onine look by far more intriguing as opposed to the version packaged & shipped. When my order was received I opened nothing more or less than cheap replicas wit poor designs , cheap material & nothing at all like there advertisements online or the items I purchased

- Awesome

Definitely recommend

- Outstanding service


- Love

It’s really good but sometimes the sizing is a little off. Still very good though


I’m giving this a one star because the clothing is okay but u want to know something? This is fast fashion and if u don’t know what that is search it up. I believe fast fashion doesn’t belong in 2021. So therefor if there’s enough bad reviews this app will be remove, making it one step closer to ending the fast fashion business.

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- Very impressed!!!

I was watching “The Real” and saw the prettiest dress on one of their fashion segments. As I have a wedding coming up, it really caught my attention! Honestly, I had never heard of SHEIN before, and I did have to do some detective work to track down the dress...and was FLOORED at the price...on sale for $9.00 USD!!! Yes, I was skeptical of the quality, but after reading the many positive reviews on the dress, I figured “why not???” I did order two sizes, as I fell between the size measurements. I received the dresses in LESS THAN ONE WEEK!!! I am VERY impressed....and I actually am planning on keeping both sizes, as the wedding is in September and I have health issues which make my weight fluctuate a bit. WTH...for $9.00 - even two dresses, I would never find even one locally anywhere near that price! Now, the hunt is on for the perfect pair of heels 👠! I will absolutely order from SHEIN again and will recommend to friends and family! 🦋


I’ve been a regular customer of SHEIN for almost a year now. I discovered SHEIN on a Facebook advertisement surprisingly. I was skeptical at first but decided to download the app and check it out, I’ve loved it ever since!!! This is a great place to find cute, beautiful, and elegant looking clothing/outfits for such an affordable price!! There’s always coupons available and with the points system you can get extra savings!! Also the shipping time is pretty reasonable. Only once was my order delivered really late but it was not SHEINs fault. Although if you are a person who prefers to talk to a person as far as customer service, there is no phone number to call. I would say that’s the only downside. Everything I’ve bought from SHEIN this year I’m always getting compliments on and asked where I got my outfit(or shoes, or purses) I actually like SHEIN a lot more than Fashion Nova. I highly recommend this app!!!!

- Everything you could hope for!

I thought this would be one of those “too good to be true” type of apps, and keep in mind I never write reviews...ever. But, SHEIN proved me wrong in EVERY aspect and I felt it deserved some credibility! I have spent close to $300 on this app. My first purchase was over $100 and I was taking a big leap of faith based off the reviews and praying everything came as pictured. It did not disappoint!!! Not only did I get my money’s worth and got 5-6 outfits for about $100 but I received all my items in a timely manner, within a business week, but I got free shipping, coupons and promos, flash sales, and cheap items that didn’t give up the quality! Even their knock off earrings didn’t make my sensitive ears itchy! Worth it! I have replaced almost my entire wardrobe, after having 3 kids, for less than $300. And everything is TRUE TO SIZE! And if it isn’t, the reviews will tell you so!

- Love

So I wanna start by saying every store has its faults, but I love shein. I have only had trouble once, and the consumer service was great and fixed my problem so I only have good things to say. Now the sizing can be off, but they size chart is accurate to there clothing even though it may not be accurate to US sizing. So as long as you know your measurements and follow the size chart to match your measurements, let’s say you are a small, but the measurements for a particular item match size large, then buy large. The shipping is fast and cheap for being over seas, and comes with accurate tracking info. When you need help there is often wait times, but they always get to you, and I have never had a rude person. The clothes sometimes may have a couple wild threads, but for 4-15$ I don’t mind to cut a thread loose. All in all for the money, convince & costumer service it is a win. Happy costumer

- It was good

I’m 11, so I got the kids size in 11-12, and the materials were okay, I mean they weren’t like a bad material, some of them just felt like swim suit material. And other then that every thing else was pretty good. I mean I’m 11, and my parents don’t really like me wearing a lot of crop tops, so if you don’t want your kids to be wearing crop tops then I recommend getting a size bigger. Like I got 30+ items, and they were all awesome, fit well, but I do have to say the there were two things my parents didn’t let me wear because they were super cropped. So yeah make sure you look at the reviews on the item because some people put pics of what it looks like. And I have a bigger chest (breast) then a lot of kids my age, so a lot of the thing were more cropped on me, so keep that in mind that if you have a bigger chest it might be more cropped. But over all, great clothing app and or website.🤪

- Spent a ton of money and they did not send me my items

I bought about 7 items. They sent my box out to the warehouse and they made a label and pretty much just didn’t do anything else. It sat at the warehouse for WEEKS. They tried to say it was due to the corona virus, but I know that’s a lie because a package I ordered a week after this one had already shipped out and was almost to my house. I’m pretty sure they misplaced the package and they do not want to admit it. They aren’t sending me another package to fix the problem, and they also are extremely hard to get ahold of so to ask for my money back is almost nearly impossible. They don’t have an actual customer service, you talk to a computer instead of real people. So your answers don’t actually get answered. So I probably will never receive my items, nor will I get my money back. And I think one of the reasons they aren’t sending my items is because I accidentally clicked “confirm delivery” like the week after I ordered (I meant to click track) and they knew it wasn’t delivered, so they wanted to keep their merchandise PLUS my money. DO NOT ORDER FROM HERE!!!

- Wishlist/Cart trouble/Help center trouble😡😡😡

IF I HAD THE OPTION I WOULD GIVE THIS ONE STAR!!! DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO BE FORCED TO PAY FOR SOMETHING THAT YOU DON’T WANT!!! So I accidentally put too many things of 1 item in to my cart because I didn’t know I already added one of the items to my cart. So now I have like five things of the same item in my cart and I don’t know how to delete it and when I go to the help center it gives me an answer of nothing to my question was. The answer I got was totally off topic to my question. So now I hate this app and I even searched up on google how to delete it and it wasn’t telling me either and when I go to my wish list on all my other items it had a trashcan button but the one I wanted to delete didn’t have that and when I pressed it it said no cart information was found when it was in my cart. Like is this app STUPID or something!!! And I even searched up on Google how to clear my whole wish list/cart and I guess there’s no possible way to do that so I ended up deleting this app so I would not recommend downloading this app unless if you want very big and frustrating issues.

- love it!!!

so much easier then any other online shopping app i’ve used, high quality clothes that are true to size! also the detailed ratings other customers leave undoubtably help! plus your able to find your size by answering easy survey questions that are very accurate. Shein also lets you track your order at all times and gives detailed descriptions on where it’s located. however, one of the best benefits Shein offers is whenever you shop you earn “Shein points” that you can use to get great discounts on top of so many coupons that Shein supplies. even if you find that you may not be able to fully pay for a purchase at a certain time, they have options such as a payment plan or they let you order your item and pay later! highly recommend this app to all my friends and to any girl or guy looking for a reliable shopping app :)

- The best app for clothes and shoes and many more

I think this is the best app unlike many others where they scam me but SHEIN never let me down if you are looking for clothes it’s all on SHEIN I would recommend this everyone to be honest but there’s kind of a glitch that kind of musically I have something on my wish list now it’s gone so but other than that this is the best app what’s one glitch and really take something off your wish list but this is a really good app and plus they have lots of cute accessories and many more and I got a new backpack that everyone thought it was from Gucci but it ain’t can I get a shirt that said guilty and kind of a Gucci but it’s not I’ve been scammed so many times from XXXXXXXXXX I’m not gonna Say the store or I will get sued but SHEIN is much better I don’t get freaking scammed all the time Get this app if you want to look cute and get new clothes and lots more stuff

- Not a scam if you just read reviews so you know exactly what your getting!

Everything is so cheap and all the reviews tell me exactly what I need to know! There’s a bug where if I’m trying to add something to my wishlist it won’t add no matter how many times I click the button. But it’s ok because if I click the actual item it adds it right before I get into the page if that makes any sense. I’m waiting for my order to get here and it’s very useful that I can just go into the app and check to see if they processed or shipped it yet! It’s not a scam for sure and if you read the reviews they can tell you exactly what you need to know so you don’t make a bad purchase. The only misleading thing I saw was a skirt set with a top that looked normal but turns out it was made of spandex like material. That’s only an issue if you don’t go for that type of stuff though! It was still super cute on the girl in the picture who posted the review :)

- Why 1 star you ask?

First of all I always buy things from shien and I never had an issue but today as I was trying to buy a jacket, a shirt and some earrings with a Visa card that I had gotten for my birthday, it had about 35 dollars and keep in mind I had already bought something with the card which was a diamond painting and a phone case which came out to be seven something so I still had like 28 dollars left in the card and so I had picked out everything I wanted and I was trying to purchase the things that I had wanted, it kept saying that the transaction didn’t want to go thru so then my sister called to see how much it had and it said that i had 45 cents left which was false because after the first purchase that I got I didn’t spend it on anything else, we thought that some one had used it or had taken a picture of the card so they could use it but as we called again to see what we last had bought, it was just saying the diamond painting and the phone case so now we are thinking that they scammed up and took the money cause that what they are known for. SO WATCH OUT!

- Not Great

Last year for school I ordered some clothes from this app, and they were very mediocre. The sizes for the clothes were very off, and the material promised on the website was not at all proved to be true when I received my package. However, I did have some clothes that fit just right and even ordered a pair of sandals that were true to size. This year, I decided to order some shirts for school, BIG MISTAKE! On the app, it said to me that my order had been shipped but just a few hours ago , only one shirt out of the 7 I ordered came in ! I go to the website to check it out and it tells me my order is in CHINA. Keep in mind i’m supposed to have had my order by Monday, its Tuesday and they are just NOW telling me its in Hong Kong. The customer service is terrible! I received zero answers about why my order was delayed, and why my order is still at its origin place. They definitely need to invest in better shipping and a more efficient customer service so they can make sure their customers are satisfied with the order they spend their money on.

- Customer Service 10/10

Okay, so it’s ALWAYS scary ordering clothes online. Especially when they’re cute and wildly affordable. Lemme tell you, their customer service and returning process is easy. ESPECIALLY if they send you the wrong item or size. The latter doesn’t happen often but I did receive a size XL bikini top when I was supposed to get a M. Well, you can’t just simply return or exchange swimwear bc it’s final sale. So I thought it was going to be straight up impossible. But no. All I did was online chat with the picture of the mistake and in five minutes I had another top processing and was simply told to just keep the other one. So truly it’s a 5/5 for customer service. The clothes though? Honestly I’ve been truly impressed with the quality and I’ve spend about $300 so far, which for shein- is A LOT. I’ve loved everything so 5/5 there too.

- Definitely hit or miss

Shein's products are very hit and miss on fit and quality for sure. I've ordered quite a few things from there and most I'd say I do end up sending back, but what I've kept I like very much and it's super CHEAP! Shipping (to U.S.) does take forever so if you are ordering for a specific occasion definitely order a few weeks ahead of time and don't always expect for it to be exactly what you imagined it would be. So if your ordering like a dress for a wedding or something and you get it just in the nick of time I'd definitely have s back up outfit plan just in case it doesn't fit or look like in the picture. I like that you can get points for reviewing and uploading pictures of their clothes and use those towards future purchases. I don't necessarily like that when you return items it goes into a shein wallet instead of back on your card, but again you can use it towards future purchases.

- Normalize being tall and small

I love Shein, don’t get me wrong but we are in more progressive times, meaning that brands should start accommodating to ALL BODIES, not just being one size. Most of your models are around the size of 5’8” or so, even the plus size models. I stand for petite people, we can adjust our clothes, but it is annoying, liking one piece of clothes but seeing that even the smallest size doesn’t fit and it’s really upsetting, now imagine taller people. They can’t just add extra fabric to clothes unlike how plenty of us petite people who can just hem and sew our clothes. My point is, begin to normalize ALL types of bodies, not just plus size. Plus size people can also be taller or more petite. I believe that if I have a hard time finding clothes for myself as someone who is 4’10”, many others will too. If you want more people to buy your clothes, offer more sizes. Other than that, I can comfortably buy shirts and shorts sometimes too. I love your brand but please start creating long and petite sizes, we would all greatly appreciate it.


I love this app. I was skeptical at first because of the prices but when i first ordered and got my stuff & it looked exact like the pictures & the clothing quality was good i just knew from there i would be ordering from here again. Also shipping is very fast when they say express shipping believe it you will literally get your stuff in 2 days depending on when you ordered. The customer service is great & they work with you. I had ordered something & they sent me a email informing me that the item was out of stock & that i could replace it with something else or they would just refund me the money for that particular item. I love love love this app it’s so many cute things makes you want to order everything. Now i can say sizing can be a little tricky but overall this is a good app to order nice clothes & shoes from for cheap & don’t forget the coupons

- Just ok

To order items from SHEIN can be a crab shoot. Sometimes you really nice things and sometimes it’s just crappy merchandise. I used to order all the time, until they started charging me a international shipping fee on my card. They didn’t do that before. I was a pretty loyal customer and really enjoyed most of my purchases. As for returning the items, my printer died so I have to find another way to return some of my items.i don’t have a label. I did mention this to them, but with customer service not understanding English, you get the run around. Also I mentioned to people who want to order from them, make sure you pay the .99 fee. If you don’t, you could get the wrong items, size or it’ll never get delivered. So recently most of my items have been the wrong size bad quality and looks nothing like the picture. Also when they say you get 20% discount on your purchase, you’re not getting that discount. If you pay at least $50 for your purchase, shouldn’t you receive a discount of $10? Not $7 or $8?

- Love it.

I’ve been using SHEIN for about two years now, the prices are perfect. You have to be smart, check the sizing chart, look at customer reviews on the items and be rational. Most of the items run a little bit small. It depends what you’re picking out. I am a size small in most tops, usually a medium (4-6) in bottoms. I almost always order one size up on each. I’ve probably made about 8 shipments at this point from them, and I’ve found something to be unwearable only when I’ve gotten the wrong size maybe twice. There are VERY few things I didn’t like on me, or things that were too small that I either returned (easy) or gave to a friend. You get what you pay for. But this is a great way to sample so many different styles for every season without emptying your wallet. Shipping has been updated and it’s also faster these days. I promise you’ll be happy.

- Love

I hate going shopping!!! Finally an app that has my size!! Literally everything I have bought has not only fit me but looked amazing. I feel beautiful in everything I get. The prices are amazing but the quality is also amazing!! The best of both worlds. Plus ima thick girl and they cater to us so well. I couldn’t say enough good things about this website I literally tell everyone bc I’m constantly being asked,”where did you get that cute outfit, SHEIN girl.” Literally She In!! love this company and is the only place I shop now for almost everything. This app helped me feel pretty in clothes again I was wearing nothing but black. Black leggings, tank top and sweater. I hated it but didn’t feel comfortable in anything I have recently put on some weight. SHEIN helps me feel beautiful again and not in all black. Thank you SHEIN you have a customer for life here. Luv ya xoxo

- Horrible delivery

This app is easy to use and has cheap clothes. Although their customer service is very polite, they are far from accommodating. They sent out a delivery to my home in atlanta and when i get the notification from USPS saying its undelivered, they notify me to contact the sender. When I talked to the representative from Shein, they said that I need to coordinate it with USPS?! how am i supposed to work on that? They are basically throwing me back and forth with no solution. How come domestic delivery could be this troublesome? And why can’t shein just put the label on the package to tell them to let the customer to pick up if something is wrong with the address? (which is not the case here, i have ordered countless things online and never had any problem until i ordered stuff from shein). It’s a lot easier and makes more sense. They should have overseeing the delivery as well as the customer has no control of it in any way. I have seen a lot of people have the same complaint, at this point, I would have changed the courier if I were them.

- Amazing quality, good price and fast shipping! What more do you want/need?

Quality ✔️ Affordable ✔️✔️ Fast Shipping ✔️ Sales ✔️✔️✔️ I absolutely love SHEIN. I have made multiple orders and everything has been good quality and it lasts and it looks great. I receive multiple compliments throughout the day and who doesn’t love a good compliment? The clothes are quality, from dresses to pants or skirts to jackets or simple T-shirts to blouses, they haven’t failed me on the quality or the price. They almost always have a sale too! The shipping is quick also, I was a little skeptical the first time because it said it was shipping from overseas (in California - shipping from China) but every single order has made it to my doorstep within 3 days. Everyone at my job (small office - mostly women) know exactly who to come to when they need a dress or an outfit for something upcoming - I have been dubbed the outlet and I’m proud of it. Gotta keep my girls looking good too. I will be a long time customer and I have and will continue to recommend SHEIN to everyone! Thank you for high quality and low price clothes, SHEIN! Believe it or not, I wrote this review strictly because I’m impressed, grateful and a loyal customer - I didn’t even get paid for this and I never review. Simply doing it because I need every woman to know where to get the looks 👏🏽

- Never shop in a store again

I usually don’t write reviews but I cannot express enough how much I love this app. First off everything is Free shopping and Free Returns. This is a Chinese wholesale website however the clothing is very well made. The sizing is set up for US sizes so you don’t have to worry about something being too small. Furthermore, if someone does run small, the reviews will tell you and there’s a chart that says it runs small. Shein motivates customers to write detailed reviews in exchange for points that can be used as discounts. Similarly, the clothing items are SOO unique and cuter than anything else I would find in a local store. The shipping takes a little long but then again, if I don’t have to pay for shipping then I don’t mind. If you want quicker shipping, choose express (beggars can’t be choosers). Overall, you won’t regret this app at all!

- Great workwear!

My boss told us on a Friday that Monday, we would be starting to dress professionally in the front office. (We typically only wore scrubs.) I immediately logged into shein and bought 4 pairs of shoes, 4 pants and 5 tops for $189. Got the shipment Monday. (Expedited shipping.) I’ve gotten SO MANY COMPLIMENTS! In scrubs, I looked sloppy. In these clothes, I look polished. One coworker said I looked like I had walked straight out of a magazine. Even my confidence is up. I’m not a tiny person (size 12 pants and Large tops.) I did return a couple pants which were refunded promptly. Just not the right look for me. And it’s important to buy a size up in shoes if you’re in America because everything comes from China and the shoes run small. I will say though, I even went back later and purchased more clothes and jewelry. Love love LOVE this app. I’ve bought things for my 7 and 9 year old girls here too!

- Don’t get it

I’ve ordered a lot of clothes from here in the past before I knew about all of the bad stuff they’ve done. The clothes are cheaply made, usually come wrinkled and the sizes are off most of the time. Most recently, I bought a sweater and I was really excited because it was on sale and I had been waiting to get it for a long time for my friend. I ordered it and tracked the package, a week later I got an email saying that the sweater had been sold out after I had already bought it! Why didn’t it just mark the sweater sold out before? How did it sell out after I made the purchase and why did it take so long to tell me? Shein offered to give me fifty shein points and a refund which was nice except that I spent over 200 shein points on that sweater and a coupon. That’s not really anything to complain about but the thing that bothers me the most was how they didn’t tell me until a week after I had bought the sweater. I’m not shopping there anymore and you shouldn’t either, it’s a ripoff. Also look up shein problematic to see the other stuff they’ve done.

- This app is one of the best.

This app has tons of varieties of clothes and usually their clothes have good material as well as other stuff when you receive the clothes. The only thing I do not like about this app is the shipping fee. It is like 4 dollars to pay for shipping without the price of your clothes. If they didn’t have a shipping feel I would give this app five stars because it is fantastic. You get lots of coupons, which can always benefit to free shipping. The models are gorgeous, and the clothes are fantastic! I haven’t really tried any of their jewelry but I’m sure they are just as good. Sometimes it’s frustrating because The clothes and other items take so long to ship, but the advantage is you can add as many things as you want in your cart and your will receive them eventually. I love this app just wish they had free shipping! This is a definitely recommend app for anything and anyone! 💖

- Misleading customers with delivery timings

The first time I have ordered from SHEIN I have to admit the quality of the clothes are amazing. Now I am ordering for the second time and I have to admit there aren’t professional whatsoever regarding the time of delivery. I have talked to support before placing my order (in order to make sure I’m receiving it before my travel)!!!! she informed me about the express delivery business days to the country I’m living in which was “3-8 days” after processing. After placing the order, it got proceed within one or two days, and it said it has been shipped, I talked to the support again to check the shipment expected delivery date, and informed that from the date it was shipped it needs 10-30 days to be delivered ???! Are you kidding me ??? I have to wait one month after I paid extra money for express delivery and I won’t be even in the country! If you knew it would be late you were suppose to inform me from the beginning regarding it. This is called MISLEADING AND UNPROFESSIONAL ATTITUDE AND BEHAVIOR! Extremely DISAPPOINTED!!!

- Shein & benefits

Shein is a really good app in my opinion there are many benefits in the app that not many people notice or know right away. For example they do free trials for their clothing, this is when they show a bunch of clothing items and you can choose up to 3 each week and if you get approved they get mailed to your home for free and all you have to do is wright a detailed review with picture images of the clothing item to help better the company. They also have a daily check in where you earn points which helps for you to get a discount on clothing items. The app also provided many coupons making the overall total very nicely priced. The clothing here are cute and comfortable and all have reviews for you to view and see how well their clothing or other items are. They also have more then just clothes they have room decorations, hair care tools, accessories, bed sets, etc.

- Love it!

I recently got this after a friend recommended it and I was almost positive it was going to be a complete sham, but I was very pleasantly surprised that all of the clothing is very cute and extremely cheap! I don’t know how they get such low prices, but all their clothing super trendy and super affordable. I also love how the give tons of information on sizing (such as the dimensions of the model, how big the XS is compared to the S, ect.). This makes it much easier to see how the clothing will fit you before buying it. There’s always some sort of deal or discount that you can get, and the only thing that I would like to change is the SHEIN Points that you can earn to put towards buying more products. After a while they expire and this is kind of frustrating after you have so many build up and they just go away, but even with this, I really love this app and would totally recommend getting it!

- Wonderful app/site

I love the site in general. Delivery time has been quicker than usual. Sometimes within a week or in about 10 days which is far more better than other sites I’ve ordered from in the past. Support is amazing too. If I really need to get response from someone else, they are very helpful. Prices are amazing. Only complaint about the app is I have to actually click on the item from my wishlist and unLOVE/unClick the heart button to remove it compared to on the browser where I can easily remove from wishlist. It would be really convenient if the same thing applied on the app or even just to be able to select multiple items on my wishlist that I want to remove considering my wishlist tends to grow in number real quick. So many things I want but need to learn to lessen lol overall, still awesome!

- Exactly What I'm looking for, except...

I LOVE this app. I am a very tiny and petite (tall-ish) 13 year old. I have SO much trouble finding things that I like. Because I am tiny, I still have to shop in girl sections at stores. I don't mind that except, all the stuff is really girly, and cheesy. I have two type of clothes in my closet, 1. Big clothes that meet my style but not my size; 2. Stuff that fits me, but is super girly and not really my style. But when I was searching through clothes apps, I found this one! I just got it today, but it looks perfect. All the stuff is my style AND my size! I do have to admit this though, some of this stuff is kind of inappropriate. There are REALLY short shorts and some really revealing halter tops. I just think they should have more t shirts and longer shorts. I haven't ordered anything yet, so I can't give an unbiased opinion about the sizes but, I'm excited to order and wear the clothes! Thank you!!

- Not worth it

The cheap prices and cute styles drew me in. I purchased 5 items (2 of which can’t be returned due to their poor return policy) on March 28th. It’s now going on 3 weeks and I have yet to receive my purchases nor has the tracking info been updated in a week. I went thru the prompts to contact customer service and there is none. It redirects you to text your questions and concerns with a robot who just repeats the automated answers that are on the previous screen “commonly asked questions.” I followed the prompts that are to help you if your packages never arrive and there is no end solution. It takes you in circles. My assumption at this point is this: IF my packages don’t ever arrive, I’m out of the money already paid, there is no direct way to get a refund nor a department that you can speak with. And IF the package does arrive, I’m extremely concerned with the product quality only making this whole situation a domino affect of nothing short of poor customer service and bad business dealings. I regret purchasing from this company! Never again!!

- PRICES CHANGE when you add your address!!!

I understand after you add your address some coupons may not be available. Of course they don’t tell you until you have almost done placing your order and bombarded with coupons and promotions you cannot use. But what concerned me the most is when I add my address they not only removed my coupons but also RAISED the prices of most of the pieces that I was buying. So with the original price and almost $17 usd discount I was supposed to pay around $96. I end up paying around $126 with a $3 discount and realized after I paid and double checked my order that most prices were different than advertised before. Even the free express shipping offer was gone. I think the address must be asked before so you can get the real prizes of your country instead of changing them right after you add your payment method. Still kept the order to check if the quality still worth it but not very happy already. Will update after I received my order.

- Frustrating customer service

I know this is a drop shipping store that has been around for 10 years or so. So you’d think they know the business or be good at customer service by now. I ordered two items same day but different times and when it came for them to be delivered they never came. They were delivered on different days and both the app and post office tracking say they were delivered but no one has seen them. And i was home at the time of both deliveries and was checking for them and I doubt they were stolen. They tell me to go through the post office to confirm that they are missing which I have and still no willingness to give a refund or re-ship my items. I like this store but I will be taking a break from shopping here and hopefully things will go a bit smoother the next time I decide to order from here again. It’s an online drop shipping store and items are coming from China so yes they do get lost and that’s just what they have to deal with. Business as usual.

- Terrible customer service

I ordered back in June, and my items arrived in July, which was expected. I knew it would be a hit or miss with the items, and wanted to return the clothes I didn’t like. I mailed my packed with the provided label a couple days later, and the tracking information never updated. I have contacted my post office and they don’t have any updates either. I have contacted SheIn, and I gave them the confirmation order number, the tracking information, and then they close the conversation because there’s nothing else they could do! I tried contacting them three times and just gave up because they kept telling me the same thing where I’ll get a refund once they receive the package, even though I’m pretty sure it’s lost somewhere, but that’s not even my fault. I basically wasted about $60 of clothes I don’t even wear, and I’m going to probably just donate to Goodwill. The clothes can sometimes be cute and wearable a handful of times, and other times they are straight up trash. The quality can be so awful, but hey, you get what you pay for.

- Love the clothes - read the reviews!

SHEIN is my favorite shopping app. I’ve purchased several items and have been thrilled with all of them. Reading the reviews and seeing pictures of the clothing on women with all body types helps me get a good idea of what the item will look like on me. That’s a huge bonus considering you don’t get a fitting room with online purchases! I used to work for a distributor for a high-end boutique chain, and some of the EXACT pieces we used to sell for $30, $40,$50 can be found on SHEIN for $18 or less. While it’s true that many of the items aren’t top quality, I’ve been extremely impressed by the vast majority of the things I’ve bought. A lot of their clothes are actually great quality, and again - READ THE REVIEWS. They’re invaluable. I love this app and love the clothes I’ve bought - give it a try!!

- This app is AMAZING!

I LOVE SHEIN! I ordered 15 pieces of clothing from this app and so far I love it. All of my clothes came very fast and the prices are very affordable. It was faster shipping than expected, so I had to put my package on hold so I can make it back to my house to receive my package (I was on vacation). If you are in a similar situation you should do a live chat on the SHEIN customer service, it might take a while though. DO NOT: submit a ticket, I have tried doing this and have gotten no response. So if you are having problems and need to modify your package delivery details, then do a live chat with the SHEIN customer service. Also make sure to DO YOUR MEASUREMENTS, DO NOT ESTIMATE this way you will get what fits you. I recommend reading all the reviews so you will get a better understanding of what you are buying. This was truly worth every bit of my money.

- Seriously great

I not only buy my own clothes from SHEIN but my daughters as well. I’ve also purchased clothes and accessories as gifts and been very happy with all my purchases. The only thing I would suggest improving is the shipping and sizes. What I mean is that a lot of the sizes run small or large. For example I purchased school clothes for my daughter and most of them were fine but some tops and the shoes ran smaller than usual yet the bathing suit I purchased was way too big. Never had a problem with shipping time or lost items but I have definitely gotten my packages on spaced out into different days instead of receiving one single parcel with everything in it. I know this can be said for many sites but that’s pretty much one of the only inconveniences. Overall my favorite clothing site to be quite honest. Amazing sales, insanely great selection, very fashionable, and super user friendly!

- Love this site!!

Found them by watching Natalia Taylor and Loey Lane videos 😄 Super cheap and high quality clothes, for all sizes, and I love that I can order age appropriate outfits for my two girls (10 & 13) as well! Very interactive site/app that offers a rewards/points program, and even little games and live webcasts with the chance to earn more points. Anything you can think of, they got it! You want jewelry? Makeup? New bedspread, wall decals or LED lights for your room? Phone case? Want your cat to have a lil bow tie collar?? Or what about cute matching hoodies for you & your partner?? They have SO much to choose from, without breaking the bank, AND even offer a lil extra financial relief by giving you the option of making payments, thru afterpay or Klarna! Guaranteed that you will find something you love without having to spend a lot. 👍🏼✨

- Wish 0 stars was a thing

I have ordered a lot from this app. My most recent orders I returned about 10 items that were extremely low quality. This return I sent was at least $70 worth (I sent it within the return timeframe). I never received a refund in my bank. I returned these pieces over a month and a half ago and was getting frustrated. Finally I saw today that my returns were “cancelled” I literally might as well have kept the crappy clothes because I basically just mailed this company back clothes and they kept my money. The “live chat” customer service is a bot that is literally no help. When you mark it as not answering your question it just says “sorry, I’ll work to be better!” I’ve spent hundreds on this app and I’m officially done. Will tell everyone I know to stay away, they send poor quality items AND steal your money when you return. Also their review system for their items are a joke, they incentivize people to rate 5 stars and if you actually read the review written under the 5* people will say the stuff is bad.

- It has it’s good and bad

I personal shop in here all the time but I end up reselling everything because I can not stand the Cheap silky material they use, especially on biker shorts and T-shirts. When you order stuff like that you expect for it to be cotton or at least soft/breathable material. BUT I will say that they have VERY nice items. Considering I’ve spent over $3000 on SHEIN clothes I know what to expect from most items. I don’t buy shirts, I stick with jeans and home items/accessories. I have found a few awesome shirts but you have to be able to tell that they can’t take the material with the fake silky stuff. Sizes are normally true to size but make sure you read the reviews, if there aren’t any reviews yet on new items DO NOT BUY IT. I’d also say If there’s no picture reviews don’t buy it because you need to see and make sure the items are same as pictured. Overall I give it 3 stars because it really just depends on what you get.

- ❤️

Love SHEIN! There’s always bad experiences when dealing w/ online ordering. No matter the site.. I have racked so many points lol and gladly use them at checkout along with the Honey app to get more discounts lol... their flash sales r great! I had a pair of jeans come to me w/ broken zipper upon delivery..I live chatted w/cust srvc and since they were only $4.90 in price and non returnable since it’s a flash sale, so I got back 4 dollars worth in points which is same thing as $4.00 ..I’m not that petty or rich but I do shop realistically and responsibly, sometimes their sizing is wonky tho lol..but I work with it and returns in USA are always free within a 40 days of making order.. which is fine with me..I haven’t had to spend any $ on returning anything..I just throw the refund into my shein wallet since I’m always buying stuff lol..easier for me. SHEIN gets my approval 👍🏻


SHEIN I’m 13 yrs old and I buy a lot of clothes from you, when I turn 15 I’m going to start working & I'm going to be buying even more almost every week. After college I can’t wait til have my daughter bc she’s going to have a lot of pretty clothes from you. My son he’s going to be wearing Nike and Jordan but me and my daughter.... MOMMY AND ME!!!! fashion nova charges like 25 dollars for a plain crop top and urs is$3-$5 and they be having all types of colors and designs! Anyone reading this I RECOMMEND 100% it might take a while to come in bc of the pandemic but mines take like 4-6 days with the standard shipping. You can also check in daily to earn point and the points add up to dollars. They also have the little mini game where you can win coupons & other things. I love y’all so much. My dresser and closet is full of SHEIN.

- To my rebuilt wardrobe!

Recently (like within the last 5 months), I’ve started using SHEIN for online shopping. Overall everything that I’ve purchased comes exactly how it looks in the images. The fit is true to size (my bane is the waist sizes on the skirts 🙃 they are pretty wide so it makes the whole skirt fit big.) for 98% of the time. I love every item that I buy and it’s so unique and striking. A lot of my friends have started shopping here after I told them about it and they’d see big boxes of my next order 😊. The shipping is pretty fast (even during COVID!!) and I’ve never had an issue with missing items or packages. The customer service is pretty standard and somewhat, essentially, helpful. Again, I’ve rarely had any problems. Essentially, just get the app, look around and fall in love 🥰

- Why SHEIN is the best online shopping app

Guys, shein is literally my favorite ever! The prices are SOO reasonable and cheap and the clothes are good quality and almost always true to size it depends on the fabric. The jewelry is good quality as long as u take care of it it’ll last u a while, it doesn’t rust fast or turn ur ears, neck, wrist or finger green which most online jewelry does. The home decor is sooooo cute y’all like im in love with my bedding that i got from Shein. Last but not least the make up tools from shein are SUPER SUPER HIGH QUALITY!! I’m in love w the brush set that i got and it was a 32 piece set for like $12 😱 like literally! and i got some lashes that were like 6 for $3 and their so flattering i love and they don’t just have stuff for girls they have a men’s section too! u can get ur man a nice belt or shirt for his birthday or the holidays! i absolutely would recommend!!

- What you expect, mostly.

The first few times I ordered from Shein, I hated everything nothing fix etc. After my friends started ordering they said I need to look at reviews on each item and then decide. I started doing that and I have had good clothes ever since. Obviously, it isnt like a hundred dollar quality, but a lot of it is decent or you can even alter it yourself with glue or sewing. I mean you probably bought it for $6 anyway. They have CUTE items for cheap and i can always find what Im looking for, as I am a shopper who pictures something in her head then needs to find it even though it probably don’t exist 😂 It also allows me to branch out into things that arent my usual my style for a cheap price. I try to limit myself to $60 at a time and get coupons, etc. so my orders of like 4-7 items can come out to $60 give or take, plus $50 is free shipping.

- Horrible customer service

For a while, I bought a lot of clothes from this app. One thing that I bought, a belt, said that it was one size fits all, and when I received it I couldn’t even get it through the first hole, it was so tight. I’m only a medium, so there’s no reason that a one size fits all should be that small, and I don’t see how anyone else could fit it either. The review that I left reflected my opinion on this, and when I looked a few days later, it said my review had been denied. I was very concerned about this, because I noticed that the only reviews that were left on this item (and any item, actually) were all positive, 3 stars and above. That’s not okay, and that’s not honest. I submitted a ticket to ask why this had happened, hoping to get some sort of legitimate response. When I came back the next day to look and see if I had gotten a response yet, my ticket had been closed and said “resolved.” I never got any response and the issue was never resolved. Terrible. They don’t care about their customers.

- Beautiful clothes at AMAZING prices!

SheIn has simply beautiful & often unique clothing. And you literally cannot beat the prices! If you live in the US, & you don’t mind waiting a few extra days, you can literally fill your closet on a tiny budget! While I agree that sometimes the clothes aren’t that well made, what do you expect for a $7 dress? The fit has never been an issue for me. I order the same size as I would at any US store, & it’s almost always absolutely a great fit! Only once did I order an item that was way too small. Knowing that they have a great return policy, I was set to return it, but was disappointed that you can’t return PJ’s? But again, I’m out $9 for that. And the gorgeous dresses I’ve ordered, more than make up for that! Easy to use app, & awesome products. I’m very glad I discovered it!

- New fav app

I was shaky at first about buying clothes from here because it kinda gives the Zaful & romWe vibes with how the clothes look and price was but when I did download app I picked out clothes and I said to myself ok A. yeah they have all the clothes I want B. Price is def in my price range ok so now that I said that with all the luck I had in the past I thought ok so watch when it’s time to check out A. I’m prolly gonna pay and enormous amount for shipping , &/or B. Shipping won’t be here until another month or 2. We’ll I was wrong !! I ordered 14 things total was under $100 and with standard shipping ( Mind u it was free) my clothes came each in nice sized “shein”zipped locked bags but my clothes WERE DELIVERED THE NEXT WEEK!!!! Imagine if I would have paid for express?’ Lol I was amazed def ordering from here again by the way CLOTHES ARE GOOD QUALITY!!!!

- Sheinoholic

I discovered SHEIN through my ig app and was very hesitant because I’ve shopped on many other clothing apps in the past and have never been fully satisfied. I decided to give SHEIN a shot one day but only ordered a few items to check out the quality. Girls... always leave reviews when you purchase something because it really helps the next person out wanting to buy the product. I based my purchases on reviews and rating so maybe that’s why I was fully satisfied with my first order. Recently I went a little cray because it’s Fall and I want to be fashionable this szn instead of looking like a hobo. I loved every single item I got AGAIN which is very unlikely when you shop online , its affordable and good quality... I’m very impressed! I love the app and recommend it. Happy customer.

- Love SHEIN!

Take and save your measurements in your private account. Find clothes that will fit your body based on the size chart and customer reviews. I’m super tall and have a long torso and legs. It’s so hard for me to find clothes that fit properly. Using the measurement guide and reviews has helped me find clothes that fit MY BODY TYPE! It’s amazing. Customers have the option to post photos and show their measurements. This is so helpful! Everything...I mean everything I’ve ordered has fit me. The prices are UNBEATABLE and free returns! Hello, amazing! If you post a review (how it looks on you, quality of fabric, likes and dislikes) you earn SHEIN points, if you post with a photo, you earn double points! Seeing how clothing fits others, helps me decide what size to order. Points are equivalent to store credit. Great job, SHEIN. Shipping is fast, too.

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سلتي الشرائيه

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ساريلا بلال

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سيرينا عزيز

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SHEIN-Fashion Shopping Online 7.4.2 Screenshots & Images

SHEIN-Fashion Shopping Online iphone, ipad, apple watch and apple tv screenshot images, pictures.

SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images
SHEIN-Fashion Shopping Online iphone images

SHEIN-Fashion Shopping Online (Version 7.4.2) Install & Download

The applications SHEIN-Fashion Shopping Online was published in the category Shopping on 2014-05-20 and was developed by Shein Group Ltd [Developer ID: 917101494]. This application file size is 251.38 MB. SHEIN-Fashion Shopping Online - Shopping app posted on 2020-12-31 current version is 7.4.2 and works well on IOS 10.0 and high versions. Google Play ID:

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