Google TV: Watch Movies & TV App Reviews

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Alexa needs to recognize “start ambient mode”. Please update Alexa to recognize “start ambient mode”. Whenever I tell this command Alexa tells me to go to the settings to set it up. I already have it set up with my google photos, so Alexa should just start playing my photo slideshow.

Worked fine until last week…. This is definitely one of googles less polished applications. When it functions properly it’s useful despite being unintuitive and a bit clunky/laggy at times. That being said as of about a week ago it stopped allowing me to select shows on my phone and send them to my TV even thought it shows connected at the bottom on top of that it no longer displays the remote icon in the tool tray and I have zero ability to control any tv functions from my phone.

Needs a mouse/touchpad feature. The app is perfect except for the lack of a mouse/touchpad feature. It already has a virtual keyboard feature which is great. All it needs is a mouse/touchpad feature to control a cursor on the Google tv and make it easier to use a web browser. If they added that I would give 5 stars

Promising foundation, but could still use improvements. This app is smooth and has an easy-to-navigate layout, but I’m hoping that in time there will eventually be an option to remove shows and/or movies from the “Continue Watching” section of my Home Screen? Also it’d be very nice to be able to track each specific episode of the TV shows I’m watching as I finish a single episode at a time, not just each show in their entirety. Other than that, I really like the app - maybe it could expand to include even more streaming services as movie or TV show sources, but I have no suggestions outside of that.

Where is the rest of my refund for all my movies?. I haven’t heard from you guys since you refunded me for a few of the many movies I can’t download. When will I get the rest? I just tried to download one again to see if your update did anything out of curiosity and still can’t download! Terrible app! Terrible customer service! Bad business all around! It hasn’t worked for a very long time! I want my refund ASAP!

All my favorites. So many great different shows to watch!Makes me want to watch tv all day!

Hangs and slow. I bought a sony tv which came with google tv. It is good when it works, but often it will slow down and be sluggish to respond. Sometimes it will just hang. When it hangs remote switch off doesn’t work. Only option is to pull the plug and restart the tv.

App is absolute garbage.. The only purpose I use this for is as a remote control, but it's a hassle to get the remote control feature to appear, and then it disappears if you're ignore the app while simply watching your show. If I could vote 0 stars I would. It shouldn't be such a hassle to use the remote control option.

Not happy. Go to use the control since the update and now it does not acknowledge the TV.

Unable to view show I purchased. I purchased an entire season of a show when the season started, but the past 4 weeks of episodes still only show up on my account on the actual site, not the app. I’ve tried uninstalling and reinstalling and NOTHING, and it won’t let me actually stream from the site it redirects me to the app. What a waste of money

Highly upset. I often spend money to purchase material to watch if my favorites. However, I have receipts of things I purchased and was able to view it on my library and then go back to watch later and it’s no longer present. I go back to look at how to retrieve my purchase and it says after so many days it’s no longer retrievable as the warranty is no longer valid. So basically I paid for the purchase to have for ever yet I really paid for it to rent because I can’t get it again. So irritated. I don’t have money to just give to you Google especially when I’m a valuable client who purchases a lot. Then, I had to make two accounts because my other one won’t even let me buy anything anymore. I’m not sure if I’ve purchased too much on that account so I had to make another? Not sure but I didn’t use to have so many issues until just recently and it’s not making me really happy. If it continues I’ll just start going with Apple products which I prefer Google.

Free shows and movies. I wanted to find this show I have been looking for years but it won’t let me watch it because it’s locked I want it to be free to watch anytime of the day I think that’s what would make the app a lot better for me and other people.

Where’s my stuff!!’nn. I have on both Apple devices(phone and iPad) nothing . where my Google Movie Library’s should be is a blank page. This is not a functioning app. I can’t even talk to anyone…..Google or Apple….I hope the come up with a better operating system than you both!!!!!

Shows won't play and Google support offered no help. I have two entire seasons of a show that won't play. One is a new season of a show that won't play. Google Support did no troubleshooting, and refused to refund me for the purchased seasons. Do not purchase shows or movies from this app. They will not help if something doesn't work.

It works …sometimes. When I connect to my Google tv, the app doesn’t always show the remote icon right away. But when it works, it works! One thing I would REALLY love is a quick access button to my inputs/app shortcuts. I can’t believe they left that option out of this app. It would be super helpful.

Remote option. The remote feature that connects to your phone is glitching or something but it just disappears randomly and sometimes won’t load please bring back the freaking remote button option that opens the remote on your phone :(

Refuses to play anything. I’m tired of this app not allowing me to watch anything I paid for,downloaded or not. It keeps giving me an error every time I try to watch anything. It used to work fine until today. Tried restarting my iPad and nothing. This is so frustrating. Fix your app

Irritating. I purchased an entire season of a TV show and I can’t watch it due to an error stating that I should restart the app to fix the issue. No. Nothing is fixed l after following these directions and I’m going on Week Two with no resolution. Debating if I should dispute the charge for services purchased but not rendered. Steer clear.

It’s okay. I do like this app for buying movies, but my only problem is when you “download for offline viewing” it doesn’t actually work. It’ll still ask you to be connected to the internet. I’ve gone camping or stayed in a hotel and tried to watch movies I’ve downloaded on the app on my iPad and they simply don’t work.

No More Copy and Paste feature. Used to Love this app but the recent updates seems to have gotten rid of the ‘Copy and Paste’ Feature from Phone to the Tv. Unless there’s a setting im missing from the app to turn this feature on, I have to now type out all the long text from the phone on tv. Why even get rid of such a critical feature?? Simply annoying!!! Smh

Doesn't work well with chromecast. I got the app because my chromecast remote died. It takes forever to bring up the remote option and as soon as I minimize the app, the remote goes away. Then it's sporadic about reconnection. It'll take 5+ tries of closing and opening the app to bring back the remote. It's extremely frustrating.

Frustrated. I have utilized Google TV for years and have paid for many movies so I can watch them when I want and download them for travel. For the past year all I have had is problems with downloading and watching my paid movies. I continue to get a weird error that I have tried to research with no success. SO FRUSTRATED

What a joke. Chromecast doesn’t work on this app but works fine on other google apps. Reading reviewed I’m scared to buy anything through the app, but worked fine to purchase on desktop. Google and Apple don’t want to cooperate for the sake of the consumer.

Remote App Functionality is Glitchy. I really only used the app for the remote control feature but much like other reviewers the remote button disappears often. So I have to close the app out several times for it to reappear. It’s really frustrating especially since the old remote app worked.

Y. Y did you remove the option to watch in full screen when people have expensive phones that can show this resolution etc

Have an iPhone 13 on ios 16.6. All my movies and tv shows are gone. Want to watch a movie or show on Google tv. It shows there in my library, but I looked for my movies and tv shows and all I see is a black screen with no movies or tv shows. I purchased all the movies and tv shows on years ago when it was Google play movies and tv. I don’t want to purchase all the movies and tv shows on iTunes when I bought them on the google play store and there supposed to be show up in the google tv app.

Why won’t the remote work??. The app itself is fine and mostly does its job except— the remote function doesn’t always work. It glitches in and out and sometimes the remote option is gone all together. If anyone knows how to fix this at all please let me know. The only thing that has helped thus far is constantly powering off my phone which is inconvenient. I know for a fact it is compatible, by the way, because it does work SOMETIMES.

Mid. The remote part of this app which I find to be the only useful thing on here barely works. It’ll connect to the chrome cast but remote won’t pop up. Incredibly annoying and would avoid using app due to that alone

Google Play. Please bring back google play. The interface is so busy now, I don’t want to see suggestions or buy other stuff I want a clear screen with everything I have already purchased. Also, why is there no continue watching? Every single time I have to remember what I’m up to and stroll down to play.

Don’t recommend. This app I downloaded to watch a certain movie and had to pay 5$ for. The movie started then would stop and just play the sound. If you restart it it will do the same thing. And if you just wait for it to catch up with its self it won’t. I’ve been dying to watch this and I finally payed for it and I’m wasting my money trying to watch it. This is very frustrating. I have done everything in the books with this app.

Good App. The app runs smooth, and they have made several changes that have made the experience better in my opinion. Although there are still some titles in my library that do not show cover art. And I would suggest that when showing titles in alphabetical form, don’t group all titles that have the word “The” in the beginning of the title together.

Issues watching downloads. I have all of my digital library on google. I downloaded movies for my kids to watch on car rides. The app then won’t play the downloaded movies without an internet connection. Why is the app asking for an internet connection to watch downloaded movies?

No home button?. Am I blind? As I’m digging through the suggestions I don’t see a home button or option that I can use to jump back to the main screen.

No longer connecting to any of my tvs now. It has been a great. App but recently had stoped letting me control my tv .. it will say connected and show it’s connected but won’t let me do anything now

Google Remote. I use to love this app, cause my remote worked on here for my tv. But the last few months it would be hit or miss actually getting it to connect. Now we can’t ever get it to connect. I’d love if that got fixed so I could go back to 5 star loving it

Sorry excuse of an app. Tired of not being able to use the app offline when I have movies downloaded. Content only plays at 1080p. Can’t stream 4k, app doesn’t move to external screen properly to play local full screen 4k, every time I attempt to use this app I have to find an alternative to enjoy paid content at the quality supported.

Bugmania. Everytime I go back to the screen which is set at the remote, it errors out and shows me a blank page with text about going to my library. If I set it to remote, the remote should always come up. This app is garbage.

Other streaming services?😤😡. Why am I required to go to another streaming service to watch what I know for a fact that I paid for? I was unaware of this until a few moments ago when I attempted to watch a movie to pass the time on a long train 🚊 ride (some movies show as they should in the Google TV app, some I have to go to other streaming services like “Peacock” or “YouTube”…Why?) Why must I watch over 180 seconds of commercials before I watch my movie on “Peacock” I will change my review upon my satisfaction with your answer to my inquiry.💭🤔🤨🤦🏿‍♂️

Remote Keeps Disappearing. I own two TCL televisions equipped with Google TV in my living space. Although I anticipated that this application would address my remote control concerns, regrettably, its usage has resulted in increased frustration. The virtual remotes frequently vanish during use, rendering me unable to control either television. A cursory online investigation reveals that this is a recognized and persistent issue that remains unresolved by the developers.

Can’t Access Purchased Content. Some episodes of shows I’ve purchased are not available in this app, but are available in the web browser. The annoying thing is that I have to watch the matting episodes on my Mac because the universal links automatically open the app. I don’t know why Google tv and Google play are not in sync, but it is super annoying.

Awful app. Remote doesn’t work after connecting to tv.. I can never open the app, connect to the tv, and get access to the remote. I have to open the Apple Remote app in order to get access to the google tv remote in app. It makes no sense. And if I leave the google tv app without closing the application, the remote disappears even though my tv is still connected. Instead, there will be a blank pop up that says “no content”. Worthless app.

Doesn’t work. Got it for the remote function after misplacing my remote. Except the function only works half the time. Even when connected to the tv, remote won’t show up. Have to repeatedly close out the app, disconnect and reconnect repeatedly. The remote will show up for 1/2 a second then disappear and you have to start over

Good but could be better. Honestly if it remembered the show’s and movies I have already watched it would be awesome however I keep getting suggestions repeatedly of things I have already viewed but it is nice having most everything in one place to look through.

Latest update made app unusable. I don’t understand why change up everything on an app that worked well. The remote feature is completely changed, yet doesn’t work anymore. The update ruined the app, it doesn’t even show a remote option most the time, but a third party app will work. Even when it works the app gets stuck on haptic vibrations and keeps registering pushing the up arrow button even though I’m not touching it. Switching over to 3rd party remote app until Google can get it together

Please add sleep timer function on mobile remote. Have to go settings and search for timer every time. Please add quick timer setup from the Google TV app especially for TCL. Thanks

New app platform is very disappointing. Ever since google play was “upgraded” to the google home platform there has been one glitch after another. Either a movie purchased with google play lingers in purgatory forever or it no longer casts. I have been using google chrome sticks on several televisions in my home for over 10 years and referred many to them, at this juncture wish I hadn’t.

Trash. The app crashes constantly. I only downloaded this app to get some episodes of my favorite show to download. The episodes wont download. I contacted technical support who have provided some of the worst assistance I have witnessed in quite a while. Im going to purchase the episodes elsewhere and delete this useless app.

Behind the curve. The app would have been a good start 5 years ago but when comparing to ReelGood or JustWatch it simply is light years behind. Design wise it certainly doesn’t fit well on iOS. Most importantly you can’t track episodes of seasons. Only supports a limited number of services. For You or Your Stuff should be the default page not Highlights which is just filler. Ideally more blended together. In the end can’t hold a candle to ReelGood and it’s strength of course is being built into GoogleTV so it’s the one we all want to want to use but google makes thst difficult. The only other benefit is it’s search feature is far better than the competitors. You can misname or type but it knows what you mean and you can search for movies similar to another which works well. I don’t expect to see much progress in this app which is too bad since the TV ui on Google TV is much better.

Remote. The only reason I have this downloaded is so I have an extra remote on hand when the kiddos loose the physical one. Before this new update it worked great but now it takes minutes before it even gives the option for the remote. It’s been nothing but a pain since it updated.

Ocean’s Twelve/Thirteen Errors. For 5 months, I’ve submitted support tickets regarding the following issue: when you click play on the movie Ocean’s Twelve, it says it is playing Ocean’s Twelve, but the actual movie that begins is Thirteen. Additionally, if you click play on the movie Ocean’s Thirteen, it says it is playing Ocean’s Twelve, yet it plays Ocean’s Thirteen… I paid for both of these movies, yet I don’t have access to Twelve, and Thirteen is incorrectly labeled. I expect these issues from a joke mom-n-pop company’s app, not from Google.

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Why?. Hi! I just wanna say my google tv account is broken can you please fix it? Tysm!

Scum. Just bought a movie and went let me watch it? Thanks for taking my money and giving me nothing in return.

Almost useless app. Google has a great archive of movies but the app is almost completely useless. Can’t search for movies in-app so have a nasty clunky experience switching between web (where you buy) and app (where you view). Plus the search experience is hopeless on both app abd web. Can’t filter, can’t sort, basically can’t find anything. This from the worlds greatest search engine!? Do better Google

Worst experience and never again. On an M1 iPad Pro, latest iOS - even after downloading the rented movie, which I never got to finish before their ridiculous 48 hour time limit was reached, it kept giving the dreaded “spinning wheel” implying a buffering issue, especially if I stepped back to watch the last few seconds again. Jumping forward and the app freezes. Only way I could watch normally was to keep closing the movie and reopening it. And subtitles continue to show even though I had turned them off. What the hell? Worst app, worst experience. Google obviously doesn’t care about iOS platform, and I no longer care for them. Goodbye, never again.

Google. It always glitches never stays on and every time do you want to use the remote? It doesn’t work properly but then it does want to work properly. It’s the best app possible.

Wont use screen properly on iPhone X. I am disappointed to find that the Google Movie Player isn't yet equipped to maximise screen space on the iPhone X. I always buy my movies, rather than rent and use Google Play as my source even though iOS is my tech platform of choice. I always buy HD versions and pay a substantial premium for doing so. So when my phone is where I watch a large proportion of my movies and having a new iPhone X with an OLED screen, I was very disappointed to find that this app uses only about 70% of the screen. I get that some aspect ratios might not allow screen. Use to be maximised both in height and width, but on the iPhone X it's like 15% above 15% below and 15% either end that is unused. I am praying that Google are working on it and that s forthcoming app update will correct the issue. I don't like slamming app developers in reviews and would have reported it in support, but there was no 'report an issue' link when I went to support, only help pages, so here I am.

Remote. Doesn’t show mostly

Unsatisfactory. I pay for a full season of law and order SUV season 22, only to find there are two episodes I cannot watch. That’s not right, you need to unlock these episode.

Remote suddenly not connected with tv. While I’m watching the show I went to bedroom to put my baby in the cot, when I’m coming back to turn up the volume the remote is not connected anymore. I tried to reconnect it but keep failing. I’ve Tried to turn off the tv for 15minutes and turn it back on again, delete the app and reinstall it. Still doesn’t want to connect.

No Browse?!. So I can see 20 Recommendations on the main screen and the only two other options is to view my Library and Wishlist. I can search but there’s no way to browser, like what? I can only search for what I can think of, but I know there’s countless stuff I can’t remember that I want to find and that’s why browsing is so helpful, especially by genre and/or year. Please make this happen Google, or I won’t bother giving you any money, there’s other options out there.

Good app/ bad app. I like this app and I don't because I rented a movie a week ago and it expired but when I Actually bought the film it said that the movie had expired but I actually had bought it but don't worry. Just delete the app and download it again Then it should go back to normal and you will Have the movie.

Dont bother this app is rubbish. Download feature wont work this app always has problems for a google product its rubbish

Reconsider Your Purchases. I used to love this app, but over the past several weeks it has been riddled with bugs that render it unworthy of the very purpose for which it was made. The app suddenly quits, movies play with mismatched audio and picture, wrong runtimes, the inability to move back and forward (which causes it to jump to the end), etc. The only certain way to watch anything is to download it or cast it (app still quits unexpectedly), otherwise you are wasting money buying/renting movies. I've been waiting for an update for weeks but so far, nothing. Maybe the virus situation is to blame for that, but until they do fix it, consider buying/renting your content elsewhere. I know I may have to :(

Why does this really exist?. I understand there a project teams over at Google working on many different things but having another app that seems redundant in the Google universe just muddys it all. There's no other point to this but to create a watchlist and view only the selected movies you have either purchased or have the suitable streaming services for. I have 11 seperate Google apps on my phone which is really silly as something like the assistant or Google home could provide this app feature in the existing tabs. It would be nice to be able to cast the Chromecast HD to my old Chromecast so it saves me having to by another more up to date Chromecast with an interface. Please standardise a few things. It's getting way over the top with all these mish mash of settings and redundant features. Stop making old hardware obsolete and further electronic garbage when the functionality could be updated on older chromecasts

App that doesn’t work. Very glitchy, the download feature doesn’t work and won’t let movies play offline and still uses streaming data when fully downloaded (glitching and pause if if you have a poor connection). Subtitles don’t work. Worst of all customer support ignore any requests. Was unable to watch a movie that we rented due to the very reasons above and since have not received a refund.

the (apply) settings doesn’t work. Please fix the apply button in settings as it doesn’t work and also add a option so I can screen mirror my iphone to a Chromecast

Appalling error. Purchased a few movies but can not watch them at all without there being some sort of error. Pretty appalling given I payed for these movies with my own money and yet can’t gain any access to them.

Worst Entertainment App Ever. I bought No Way Home about a month ago on google to watch it on my chrome-cast and I do lot’s of travelling so I thought it would be a good idea to watch it on this app. It was not a good idea. it won’t let me start the movie from the beginning, it won’t let me go backwards or forwards and whenever I try to download the movie, it just says “would you like to remove from download queue”. Who made this app? And why are these simple bugs not fixed?.

How can we give a no star review. Absolutely terrible experience just now paying for the Paddington 2 movie and then being told to open in google play but then not playing- even tried deleting and re downloading and then only to be told ‘not eligible on this device’!! But they let us pay for it interestingly. Shockingly horrid and deceptive business model. I am a software developer and cannot believe this experience. No stars. I have an iPhone! So what devices do you work on?!

Useless. Doesnt allow in app purchases on an iphone, therefore its a completely useless waste of time, and the notice about this is buried in the app, it just says ‘in app purchases not available’ so it makes you think you havent enabled something, it doesn’t say you cant buy this because we have supplied an app that can’t do it . It is frustrating and stupid

Unusable. I’m travelling overseas and relying on my iPad to watch movies that are in my library and internet service isn’t always great so I try to download movies to my iPad but I keep getting errors part way through the download. Downloads also take forever. Videos stream badly with poor resolution. Apple TV works great instead and even though I have hundreds of movies in my Google Library I’m forced to use Apple TV now. The movies download fast and no errors. Poor form from Google. : (

Review. I used the remote settings perfectly fine went good until it didn’t start working which was really bugging to me.

Downloading Inoperable. On any of my Apple 🍎devices, I am unable To DOWNLOAD my previous purchases. However, I am able to STREAM them all WHY ? ______ One iPhone 📱 is running IOS16.6 The other is running IOS 16.1 I have notified GOOGLE via the application With NO RESPONSE. __________________ So hundreds of dollars 💵 worth of cinema content I paid for in real money, has to be paid for again by streaming data costs. Signed Mrjc from downunder in Australia 🇦🇺

Terrible. If I could rate no stars I would. Do not recommend if you want to actually watch anything using Apple airplay. Either you get picture but no audio or (after many failed attempts) you actually get a video to play and it randomly it decides to play the movie from the beginning, but just the picture, the audio however keeps playing from the current time stamp. So you get to try again several times on iPhone and iPad to get the video to play, give up, try the lighting-HDMI adaptor to bypass air play issues but can’t do that either due to the video being protected. I’m so glad I paid for content I can’t watch due to the issues this app has.

Terrible. I loved google play before it was great platform for purchasing movies and shows now half the tv seasons I’ve purchased won’t let me watch and locked and movies don’t let you pause and can’t start from beginning or any part throughout the movies and on the website as well now it’s not giving me any ways to purchase I’ve had an account for years no problems and now nothing but problems not just with purchasing but with my purchases I’ve already paid for taking my money but not giving me anything I’ve paid for I wish I could take legal action it’s become that bad

Slowest UI I have used. This rating is for the app and not for the Google play service itself (which is I think is quite good). The app however, is bordering on unusable. I have about 15 movies in my library now and that tab has become unusable due to scrolling issues. The Watch Now tab is only useful for the shortcuts to things I've just bought or rented. Can't scroll to the suggestions section due to slowness. Meanwhile, the Wishlist tab is pointless, since even if you could scroll fast enough to use it, you can't actually buy movies through the app. I use it on an iPad Air and reasonably fast internet where all other similar movie streaming apps scroll smoothly and load up hundreds of movie thumbnails in sub second times. This app takes MINUTES before I can scroll my entire 15 movie library. Just horrible.

Glenn Pyke. Google is the best for content marketing just good for everything what more can I say

Don’t know how to watch them. I want to watch chainsaw man but it won’t work I can’t watch it

Fantastic service that just needs some developer love. My main ecosystem is google, and I have over $4000 worth of movies and Tv shows on Google now. But as per the rest of these review, the iOS app is very buggy and has not had any love. Biggest bug I have found is downloads, they simply don’t work. But lots of small stuff like buffering symbol all the time, with perfect internet, or error ‘could not fetch licence data’, and no search button in library. We need a big update Google, this is a big deal!

Rubbish. Can’t access my purchased series or movies from my original Play account. What a rubbish app.

Tiger woods. Paid for Tiger series $10 and it’s not even available to watch!

Getting better. With the latest update, both my iphone 5 and iPad Air both play content fine and no problems streaming either device to the Chromecast if I want to watch stuff on the TV. And YAY! - now we can download our purchases (there's a small download icon on the thumbnail) which seems to download and play just fine. Let's face it, if we buy something, we don't want to have to use up our data allowance every time we view it - now you can take it with you and watch it away from a wifi connection. I will be much more tempted to use google play now. (and make a lot more use out of the Chromecast too).

Apply button does not work on IPad Pro 2018. Apply button does not work on IPad Pro 2018 which means you can’t download anything because you can’t set the resolution or network settings

If only. Links don’t always work and app can be very slow

Google just gets worse. A basic useless pretty interface that provides nothing of value. Can't buy content through the app or load your own content so just what is the point of it?

Quite an annoying glitch. (But otherwise great app). I have recently been watching ‘Dairy Of A Wimpy Kid: Dog Days’ On my iPad 6 gen. After an hour or so every 2-3 minutes it would keep the same audio but the screen would show the start of the movie playing again. Even after re-downloading the problem still occurred. Please help fix this problem. But otherwise it’s a very handy app to watch movies on I just wish this glitch would stop.

The disappearing remote. Why does the tv remote disappear endlessly??? Would be a good app if it ever actually worked.

My Google Play balance is blocked. I was victim of a gift card scam, which I reported to Google. They informed me the gift cards had been redeemed by the scammers, where in fact this was not true and only about half had been redeemed. I managed to redeem the other gift cards myself, in the hope of getting a refund. Google informed me that refunding was not possible. I then attempted to use the balance I had redeemed, but I was asked to verify my purchase because suspicious. I submitted all the receipts and photos of the gift cards, but my balance is still blocked because “ According to our systems, the Google Play Gift Card that you have submitted has already been redeemed in an account.” This is ridiculous. Not only did they mislead me when I was informed that the cards had been redeemed, but when I actually managed to redeem some before the scammers did, I still was not allowed to use that balance for any purchase. Clearly Google knows that by blocking my balance they retain the money without giving me the possibility to spend it, so it’s basically free money for them. And instead of tracking the balance I lost in the scam and refunding, they block ME for a situation where I was just the victim. I sincerely hope someone from Google support will see this and attempt to get in touch to resolve this situation, otherwise I will have to contact the relevant authorities, as I am being denied the use of a purchase that I LEGALLY AND PERSONALLY made.

Rubbish. Cannot make purchases

VERY GOOD PRODUCT. This is such a cool app wish I had this a long time ago also massive fan of the remote feature since my tv remote doesn’t work best part is that is free I don’t have to have a subscription to use the remote 10/10 keep up the good work

The worst. If i could give zero stars i would!! Episodes dont come thru weekly even when purchasing the whole season. Seasons and episode's disappear all the time. Very frustrating!!

Can’t watch paid for content - avoid at all costs. Doesn’t stream to Google TV as buffers constantly. Won’t download paid content as says ‘already downloaded’, so avoid purchasing anything. Worst product Google created - and that’s saying something

Hi. Hi hi

Not the best app. I purchased a movie and can’t download or play it at all. I tried the app on several devices, but an error message keeps appearing.

A spike more improvement! 🤕💥. This app is really great but, it needs two more steps to become brilliant and amazing. I really hate trying to download movies to watch on holidays or somewhere else. I also have to buy movies, I waste money! I like Netflix a whole lot better! But I want this app to improve as well, I want to enjoy this app as well, Netflix is just a movie app that got improved. When Netflix was a new app, it wasn’t as great as Netflix now. So that’s why I want this app to improve. Thanks! 😊🍌bananas!!!

Recent update broke remote control. Remote control option now rarely is available and glitches out.

Can’t watch anything. I was trying to watch Pokémon xy but the first episode was locked and the rest only 7 episodes were unlocked

App is incredibly buggy. There is a fundamental lack of settings to be able to watch things the way you desire, one being there is no way to watch a video in landscape without turning off orientation lock - all other streaming apps have managed this, why doesn’t this one? Also I am consistently getting a buffering error every minute while I watch a tv series, regardless of whether I’m connected to wifi or mobile data, and it doesn’t look like there’s a reasonable fix besides downloading episodes and sacrificing quality. Deeply disappointing and definitely needs tweaking.

Google play. Is it free cost real money watch movies

Flaky app - spends on iOS version. I have a major purchased library on google tv and have used it for years. But the software developers struggle to get it right with iOS. Every second or third update of the iOS results in google tv app being scrambled - it doesn’t connect, or connects and loses connection controls, or variations of those. Really basic and really quite poor controls. Atm it’s as bad as ever (July 2023 software versions). I really wish google could do better here. Other streaming services don’t have the same issues. To rub salt in, even YouTube’s interface runs better than the google tv app. Same company, different developers ?

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Don't waist your time.. I wouldn't give it on star. Wished I would have read a few reviews before I downloaded the piece of crap. Watching a movie the app freezes up & quits & quits. Why would Apple allow this on the store? Save yourself the wasted emotional energy.

Can’t play the shows purchased previously. Previously I was able to play shows back on iPhone on Google tv for the ones I purchased from Google before. Now I cannot do it anymore. Please fix this problem

Unable to access downloads (WTH google?). I’ve been unable to access any of my downloaded movies offline for days, keep getting a ‘connect to the network’ message instead of the Home Screen or being able to see my library of purchased stuff and access the stuff that was supposed to be able to be watched offline! How the heck are you supposed to be able to have things to download and watch offline when your app doesn’t want to let you do that? Of course, you can access your stuff offline, only if you keep the app open at all times so it doesn’t prevent you from accessing your own library. Nice job google! 🙄

Frustrating. The app only works when it wants to, the remote function won’t work once you open Netflix, the sense like a good idea but it’s slow and unreliable and makes me wonder why Google releases things that don’t work as advertised

I give this app a 2 star rating. Please in the next app update make it so you can delete unwanted movies and tv shows option so you can free up space

Get. May cost money but still good don’t listen to all the other comments it’s just other movie stores

Worst app i have on my iPhone. If I could rate it a zero I would.

Viewing. Why is it when I download a movie to watch offline, it still requires me to have an internet connection?

Can’t watch movies. I have a few dozen movies downloaded and can’t watch any of them. Keep trying, keep getting error messages, very disappointing.

Lol. My goodness! Once again google has managed to take a simple concept and execute it with incredible incompetence resulting in an over complicated pile of garbage

Auto play. Needs to be able to auto play next episode (from google tv YouTube)

Not sure how to pause or go back. Not intuitive app at the moment.

Playback awful. Can’t even play purchases movies/shows without downloading them. Video will stop after 20 seconds while the sound continues.

Need to live stream Citytv. Need to live stream Citytv!!!!

Waiting for show icons. It has been years now that they still cannot get the icons for all of my films to show, some cases the name and the icon does not show. I have sent in emails, screen shots etc and still wait. I can download the film and watch it, but shouldn’t a library show correctly? I have the latest version, IOS, newer iPad & iPhone, also with YouTube, why on the Apple TV are the shows not in alphabetical order? LIKE I SAID YEARS.

Please fix the issues.. I really like the app for offline viewing. Thats fine. But. I do not appreciate the fact that your app glitches out all the time when I’m trying to download, or In general it freezes up when downloading and I can’t move anything. And please. Add the subtitles for offline viewing. I can’t watch my movies or shows without my English subtitles. And I would appreciate if you added an in app purchase to download. I have to either use YouTube on the computer or Google Play to buy movies or shows. Etc.

Crash. I don’t get why it’s constantly crashing the picture quality is horrible and downloads are very spotty

Awesome. This app is really awesome because it’s really easy to get movies

What the????. Trying to stream or download videos on ipad - get an error that says video not supported. Called google and they told me that videos don’t work on ipad. Since the ONLY thing this app does is play movies you buy on google, what exactly is the point of it existing if it can’t actually play the movies?!?!? I’m pretty sure the guy had no idea what he was talking about but that’s some pretty terrible customer service and a horrible, horrible application design. I expect more.

Inconsistent and Frustrating. It’s good when it works and that’s the rub. Ultimately it doesn’t deliver. It can’t find televisions and sporadically cuts in a program requiring a code to be entered for pairing. Too bad. Update - that earlier 2 star review was from September 5. The inconsistency has now gone - it just doesn’t work at all. New update - now it’s working.

Need improvement. Need an update to maximise screen usage on the new iPad Pro and maybe an app for Apple TV

Poor performance.. Tried to download movies two days before flying, still hasn’t passed 5% on each. With WiFi and cell networks. App won’t even load while in airplane mode.

Needs improvement. More subtitle options are needed. For example in the movie Bullet Train the Japanese translation subtitles of what people are saying are not existent.

Really good app.. Highly recommended this app better than Apples Tv app/ iTunes thing.

Bad. I searched up "free movies" and this popped up so I clicked on it but all the movies where money

Sometimes it works…. I have found that some movies and tv shows play. I have found that some movies and tv shows will not play and I end up with a message saying there is an error. This needs to be fixed ASAP!!!!

Garbage. Purchases don’t work takes days to go through

Playback controls disappear. The app asks me to play something else to get the playback controls to display. That doesn’t make any sense. I want the controls for what is playing right now.

Stopped working. Super great if you want a remote that will only pair with your TV for a day.

This App is Hot Garbage. This app constantly crashes, movies I’ve paid for are unwatchable or crash or get stuck loading regardless if I’m watching them streaming or downloaded. Considering how many apps play videos these days, I expected far better. It’s just such a disappointment, especially from Google. The only reason I have this app is to play movies I love and it can’t even manage that one. I will be going elsewhere in future.

Not free. Not free

Why is this app so awful?. I downloaded 5 episodes of a show to watch on a road trip, couldn’t play them. The shows & movies I own on wifi pause & buffer randomly but never play through without issues. I’ve had to delete & reinstall this app 4 times tonight to get episodes to play all the way through. Don’t waste your time or money …

Half a year to update the app and it still doesn’t work. The app half a year ago stopped working, couldn’t download movies to watch offline. Now that this update came out, you download the movie and try to watch it offline. It says “internet appears to be offline” the whole point of downloading the movie is to watch it offline. It’s shouldn’t take superior GOOGLE half a year to update the app and still have issues with it 😡

Very nice experience. A TV series isn't that outrageously expensive. Very nice feature that when you pause during play, you get the character's real name. Kinda cool - wish other streaming services would have that. Like I said, very nice experience!

Horrible. I spent hundreds of dollars on my favourite shows and I can’t access any of them, this app is a rip off, trying to get answers just sends you in circles

Nice companion app. I love the remote directly in the app, great pairing with your Google TV. Overall brings a lot of value to an already good product.

Worst app ever. I’d give this zero stars if allowed. I have constant problems getting movies to play and forget about trying to watch downloaded movies offline. Don’t waste your time or money on this garbage app.

Poor support for iPhones, use iTunes or Apple TV. I am writing this in hope of getting this issue fixed as soon as possible...the issue is with zooming in to fill screen. I have an iPhone with a notch, but I would like to fill up my screen without seeing ugly black borders all around my phone but there is no way to do it. I tired double tapping and pinching/zoom gestures, nope! Also, why can’t the YouTube app play these movies in 4K? YouTube supports zooming but there is no 4K, not even a 1080p. I have a pretty good connection here but I think it’s down to poor support for iOS from this app. Use iTunes or Apple TV app with your iPhone, this app ain’t worth it IMO until these issues are fixed, I paid for my movies and I would like to get the full experience!

Too slow for the remote to open, not enjoying it at all but I don’t have a chioce. Too slow for the remote to open not enjoying it

Full Screen not supported. Full Screen needs to be an option for iOS devices

TRASH. This app sometimes will not allow you to watch a movie that you DOWNLOADED unless you connect to wifi. What else can I say. Absolute garbage - I wish every movie I bought on blu ray gave an Apple download so I wouldn’t have to use this sorry excuse for a movie app. Another thing this app doesn’t allow you to extend the screen when watching something either. If I could I’d give this app -5 what the actual __ are GOOGLE doing with this app. You’d think a company like this would have stellar 5 star across the board but I guess this is the trash they don’t pay attention to

The service is a a scam!!. They take away the movies you buy and you have to re-purchase them again without notifying you. Worst piece of rubbish!

Needed until iTunes wakes up. Got this app, because iTunes is run by mentally challenged monkeys. Almost a week and TV shows still not listed for download? That equals a total fail. So google play it will have to be.

It’s okay. This app was great, but now won’t connect to my tv. I have the same issue with my Google home app… :(

Unable to access movies purchased. I have had nothing but issues trying to access movies I’ve purchased and having to repeatedly download them due to some change made in the app. I’ve sought help with this and have not received ONE RESPONSE.

Happy with app. App runs smoothly and has a few nice features (such as the ability to "pin" a movie to the screen), but the library that is available for purchase is somewhat more limited than expected.

Not thrilled. I purchased a bunch of movies just to have the app shut down on me and the subtitles don’t work in the movies when I turn them on. In my opinion it’s not worth spending money just for it not to work.

Google tv pauses constantly. I have to have my data on to watch my already downloaded movie. I also have to close the app and restart it to continue watching the movie when it pauses (buffering). This 1 star is for the app, not the movies I watch. Apple TV app is much better because it doesn’t require me to have data on in order for me to watch an already downloaded movie, and therefore doesn’t pause due to buffering.

Netflix and Google tv. I realized after a while that while using the Google tv app you can’t open Netflix. You can open every other app but Netflix which is really frustrating leading me to use the Netflix app, which is fine but I just wish there was a direct way to Netflix instead of using different apps that work for all streaming platforms. Other than that the app is okay it just takes a really long time for it to load up and sync to the tv properly.

Erreur. Je suis incapable d’écouter les films que j’ai payé, rien ne fonctionne.

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Horrible App, stole my money!. Forced me into a 3 day free trial. Didn’t even perform the function I needed. Kept conveniently TIMING OUT each time I tried to cancel my trial. Emailed the developer requesting to cancel. No response, but they sure happily took my money. Don’t waste your time.

Eh. The app runs smooth but the remote function works when it wants it’s such a hard feature to even recommend this app such a shame because it’s super clean & sleek!

Ehhhh. There are many glitches I don’t know if it’s just me but it glitches sometimes and the remote dose not work and yeah

Apple TV. I want an Apple TV app of this app it would be so much better than the current Apple TV app to manage your shows. Make it happen!

Remote broken. Remote function doesn’t work ever since update. It was the only reason I used this app.

App works good but took movies away. I had bought multiple movies a while back and now it’s not letting me watch them unless I get peacock and it happened to multiple movies

Google tv. I’ve had two of my downloads on Google TV forever. One is John Wick part one and the other is John Wick part two part two out of the blue just started not being available to play. I reached out to google, and so far no response.

Purchased movies not accessible.. Over and over I rent or purchase a movie and it’s not accessible. I have to go to my bank to get a refund with zero response from google. Horrible customer service. I’m not even going to try again.

Reloading. Whenever I play something the movie keeps reloading every minute or so. Also gives error codes on other movies and won’t let me watch them.

Please fix the remote. Last update basically broke the remote. It only shows up sometimes after closing and opening the app over and over. Very frustrating

Downloads don’t work. Downloaded an entire series on my phone to watch when babysitting for a long weekend without Wi-Fi. It showed that it was downloaded but wouldn’t play due to “no internet connection” it’s downloaded!! That’s the point. This app is useless.

Full remote unavailable. Every day I have to reinstall the app to get the remote working have updated both the app and tv to no avail, trash app with no dev to actual dive into this widespread issue apparently

Glitchy App. The remote on this app is horrible. Randomly disconnecting and not giving me the option to reconnect is really annoying, especially when I'm trying to select a show to watch.

.. I only use this all for the remote option and it BARELY WORKS It work for a few minutes and then it disappears?! And I have to keep closing in and out of the app😐

Do not spend money through this app. Do not spend money through this app. It is extremely glitchy, and you will have diffuculty watching what you pay for. There is no support of any kind from google.

Bad streaming service. I do have a subscription of google tv. And for some reason I can only watch tv channels on my regular tv ( through chromecast ) Because on my iPhone is not working ( cannot watch live tv), I can only watch movies and shows. Not live tv in my iPhone. Is worthless

Please fix the remote.. All I want is a remote control for my TCL google TV and it’s so hard to get it to work. Used to be through google home app. Then it moved to Google TV. Worked for a while and now it barely works

Remote control missing/removed. I only used for the remote on my Google TV and it has been removed apparently. Why a Google TV wouldn’t have an app for remote control is beyond comprehension. I am uninstalling. Bye.

Remote where??. Your app is slow and rarely even gives the option to use the remote on the app. Give the remote its own tab on the app.

Stay Away: Doesn’t play or download any purchases. Not sure why google is dropping the ball here but it’s kinda a scam that ppl pay to watch something and then can’t watch it or even download their purchase(s).

Bought movie in library won’t play. I have multiple movies bought and for some reason when I want to watch we’re the millers it doesn’t want to play. No one other that I have does this.

Is this suppose to happen. I couldn’t even get to the front page because I had to keep on speed ing these word over and over and putting in my password but maybe I’m just boing it wrong because other people say that they have no trouble.

Can’t watch my shows on this device crappie site. Crappie site unable to access content on this s device I cannot watch my movies and shows

Doesn’t sync with website. Stupid app! Purchased a TV show on website. Doesn’t sync here even though it’s the same email address to login.

Horrible. Says I don’t own shows and movies we have paid for, over the last few years google has become just like every other glitchy lazy bad customer service big corporate company. So disappointed

Such a waste of time and storage. I downloaded 20+ gigs of movies i was going to watch on a trip. Turns out the app just doesn’t work at all without network access. GOOGLE… WHY WOULD I DOWNLOAD MOVIES IF I CANT WATCH THEM OFFLINE! Please fix this app as it serves no use at the moment.

No customer service if something messes up!. I ordered a movie, they took my money but never did get access to the movie. I have emailed but no response. Customer service takes you to “help” articles instead of an actual person that can do something.

Downloads don’t work properly. Can’t watch downloads without a connection and somehow a download buffers Can’t find anything for answer online

Not a Google TV remote. Description says it works as a Google TV remote, that’s very misleading. There is no remote only very limited capability to cast from a few apps. Worthless because I can cast directly from some streaming apps. The steamers with no cast capability like Apple TV you can’t cast from this app either so it’s useless.

Barely functions. The interface is horrible! The button placement is not ideal, it also takes forever to connect to the tv. Tons of room for improvement here yall

Can't watch downloaded content while offline. what's the point?! i bought and downloaded a bunch of movies to watch on an international flight, but found out after i was in the air that the app won't open without internet. stupid!

Update Makes the remote function not work. Whatever update happened makes the remote control not work correctly.

Remote doesn’t work. Got the app for my google smart tv since my puppy chewed up the remote. It will very rarely bring up the remote icon after connecting to the tv. Updating the app, refreshing the phone, turning the tv on and off manually. Nothing works. Just like any other google product. GARBAGE!

There’s no way. I paid for creed 3 last week and still can’t watch it. Reached out to customer support still nothing waste of a gift card and a download

Failure. Way to really deter your clientele with this floppy media. Just like Google Music, you don’t care for continuing patrons, only abstract potentials. I hope you potentially find the medium in which you deem your lost consumers..

Worse with every update. Auto play to next episode no longer works. The app set up itself is horrible! I expect more from Google! Especially with my own media that I've purchased!!!

Remote. The fact that they added a remote is awesome. The problem is that it works when it wants too. Ever since they updated the app it’s been terrible.

Somewhat terrible. This app is restricted to allowing you to download content over WiFi only. This app needs to be updated to allow a person to use either CELLULAR OR WIFI for downloading content.

Doesn't auto play episodes: no binge watching!. On my iPhone next episodes do not automatically play. If you’ve ever watched an episode before, the app sees it as done this is kind of basic. Could you guys fix it?

Recent update broke the google tv remote. I only use this app for the remote function since a recent UI update the remote works less than 50% of the time.

Remote doesn't work anymore. Only had this app for the remote. Unfortunately the newest update made the remote feature completely broken and useless. Do NOT download for remote as of right now

Please update. Kindly add rewind and fast forward + missing 4 color buttons functionality asap, thanks!

Not universally accessible. Coming from the Roku tv remote app to this, I have been utterly disappointed. Please add the same buttons that come with the actual remote to the app. Please add inputs on the homepage to easily switch. And add turning on the tv from the app and not just the actual remote.

Won’t let me watch what I paid for. I bought a whole movie series in a set on this app and it won’t let me watch any of the movies. I just spent $30 to not watch what I purchased. I would buy movies in another platform.

Doesn’t work. About 10 percent reliable Purchases have disappeared from my library Downloaded movies do not play when offline

New Episodes not available in app. Available online where I cannot currently watch, but not in app. Frustrating.

I Liked the Old App Better. This app is the complete opposite of an improvement. The old app worked just fine. I can’t even download shows and movies anymore, nor can I play them. It just sits there loading forever. I bet the people who gave this app five stars are bots because ain’t no way.

App issues. For starters, on iPad, one cannot change the language nor select HD vs SD download options because the selection menu doesn’t allow its “cancel” or “apply” buttons to actually accept input.

No option to control volume on App. This remote app has no option to control volume of the google tv. It only provides D Tap for navigating. What’s the use of app if have to reach out for physical remote?

Garbage App That Barely Works. I only can get the remote feature to work sometimes. Can’t cast anything. This is one of the reason I stopped using google garbage in the first place.