7shifts: Employee Scheduling App Reviews

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Way Too Many Bugs. Certain parts of pages display that I am not scheduled for work when in fact I am. There’s constantly notifications popping up that dont lead to anything and dont disappear. I cant access shifts that are released by other coworkers through the link that the notifcation brings me to (error: you do not have access to this shift). I need to go to the main page and scroll down to see them. Its just overall too buggy of an app to utilize as it’s intended.

This app is awful. Perhaps it is because I’m used to the ease and clarity of schedulefly. I find this app confusing, overly complex and all around terrible. In viewing an upcoming shift all positions are jumbled together, there is no day to day organization by FOH title, it’s not even alphabetical. Also, why a shift pool? I offered up a shift and no one can even see it, let alone pick it up. Time off requests are swept under the rug, management can’t find them, and there are only two reasons we should need time off from work- working somewhere else or not in our prearranged availability. There are lots of service industry professionals who preform more then one job in a given restaurant. Like a host that also busses or bartenders that sometimes serve. This app only offers one job title per employee so I can’t tell is “Sara’s” a bartender or server that day. And this is just a review of their app. Their website is equally unnavigable and confusing. It is obvious that this app was created by someone whose career has been in IT and has never worked in a restaurant before. Finally, every time I open the app it prompts me to add their push notifications and I get daily texts even if it’s got nothing to do with my position. I could go on, but I think it’s been made clear. Sending out schedules via carrier pigeon is more effective and efficient then this app.

Could be much better. I can tell that work was put into much of this app, but it just isn’t really helpful at all from a manager’s perspective for one main reason: not being able to make or see a full week’s schedule from the app. It defeats most of the purpose of the app for me, as I have to use my laptop to really get anything useful done. My favorite feature is that it automatically adds the schedule to everyone’s phone calendar(s), helping keep everyone on the same page. That being said, I feel it could be muuuuch better just by borrowing some of the interface they already have on desktop.

Awesome place to work. I work at many places where others would walk by a table empty handed when they could help their busy team mate/co-worker. Not here. Everyone tries to help everyone. So Amazing 🙏💯👍👍💪💪 It’s all of OUR Place of Employment and the only way we are gonna keep it that way is the Team. 🥰💜. Just saying I appreciate a Great team and I think we got one 🔥🥳

Messy. Idk how this app has as many high ratings as it does. It needs to be deleted and redownloaded regularly because it has so many errors and bugs that make it infuriating to use. There is always an error pop up and my shifts are constantly out of order. I have certain notifications turned off but I still get emails about them and there are always random badges that I can’t make go away. I have to close out of it every time I get a message in a chat because it glitches and crashes. It is the worst

Way better than other shift apps. The thing I like most is how it is connected to Toast and updates you on your hours worked and money earned. I was able to see before payday roughly what my check would look like, and able to see when my time hadn’t been fixed (I forgot to clock in/out one day). The interface to see who is working a shift is way easier, so is bidding in shifts, and communicating with not only our location but others as well.

New update/scheduling. There was a chat feature before this new update if we wanted to chat, why did entire groups have to be made into chats. It’s very confusing when management has to ask questions for things, it was a lot easier before when they could just make posts and we responded to that specifically. Also, when getting notifications it just says “chat group”. We have 4 different locations where I work, so it would be a bit more convenient to have it say what chat they are posting out of, just like it used to before the update, because not every person works at each location and some things aren’t relevant to them. Also, schedule has been very glitchy lately, will show my coworker one thing and me another for the same weeks schedule, the whole team has had to constantly delete the app and re-download it to show us correct information.

I love it!!. This app makes keeping track of my work week easier than I’ve ever experienced. The company I work for that uses 7shifts has a number of different locations, it wouldn’t be weird for me to work a shift at three to four locations in one work week, and I have all the info I need to navigate my work week successfully all in one place. Love it

Best app for work!. I usually hate the apps that my jobs make us use because they are confusing and outdated. But this app makes it super efficient to see your schedule, who you work with, and even offer up or trade shifts! Makes communicating with your employer and coworkers so much easier when you have questions or concerns from home! Great app from an employees perspective!

Forces notifications on you. The app itself is pretty good, as far as doing what it needs to, being efficient, and relatively aesthetically pleasing. Buy I don’t like push notifications. I only allow them for a very select few apps, and one that would be shoving work down by throat whenever it deemed necessary is not one of those few. However, if you don’t allow them on 7shifts, the app hits you with a pop up EVERY TIME you open the app. How frustrating! What do they stand to gain?! I know that most wont care about this review (the developers included, I’d bet), but I had to get it off my chest. Stop trying to push push on me!

Could be much better, near perfect. I love your apps (7punches, 7tasks, 7shifts) and the ideas behind them, I just don’t understand why it’s 3 different apps and not just one !!!! Having to have 3 different apps to do simple things is not convenient at ALL. You guys could compete a lot better I think against other apps if you grouped all of yours into one and that way you’d get a lot of people interested. Here’s a idea: in the 7shifts app you can simply get rid of the messaging tab at the bottom and turn it into a round section in the top right corner, and it stays in that corner no matter what tab you’re in so it’s easy access (kind of like the account tab in the top left corner) and in its place at the bottom you should put a 7punches tab (put the app logo there but just the fist) put the section there next to the shifts tab to clock in and out and do all the other things you can do with 7 punches and instead of a notification tab at the bottom turn it into a 7tasks tab (put the app logo there but just the check mark) by bringing all the functionality from that app and move the notification tab into a section somewhere in the account tab or something similar. It’s just a few ideas but that would make so much more sense and you would only need one app to do all these things which would be so much better and you wouldn’t lose any functionality cause they’d all be brought over into one app.

Devs keep breaking app. Developers keep implementing new, useless features and neglecting the core of the product. My sales data hasn’t been correct for weeks, with just the usual “we’ll update you “ email responses. Labor data doesnt even display anymore. My employees always complain that their wages and hours are inaccurate since the app just goes by the schedule and doesnt allow a user to input hour adjustments or tips. Considering just using google calendar and printing sheets out instead. The price just isn’t worth it. From what i see the only useful difference between the standard 40 dollar subscription and the 76 dollar one is a manager log and weather data ><

Clunky interface, notifications will not clear, not the worst app for this but could def be better. My phone perpetually has a notification bubble over my 7shifts app and I can’t clear it without shutting the app down and restarting it. What’s worse is, since the number will not clear or change, I’m never quite sure I’ve seen all of the work messages, schedule changes, or whatever is happening. Because there’s no notification system within the messages part (like the newly commented-on message being highlighted or something) I’m constantly opening messages over and over again to find the new comment that I’ve missed. Maybe it’s ok on the back end, but staff communication should be done on some other platform. This one is terrible Edit: now it’s developed a new problem. Keep getting a “SOMETHING WENT WRONG” error screen over and over. I’ve closed the app and rebooted but still shows up. It’s really the worst thing out there for communication. It’s ok with scheduling I guess except it clearly doesn’t lock out employee schedules on their requested days off. We have people getting scheduled on their approved days off all of the time and it makes hard on the rest of us when they can’t come in.

Cook. I think we cook the best food. We have fun but also we work hard to make sure we keep customers happy and feed. Good music. We have the inside where it’s so nice to look at and take pictures… the outside is nice. I love the sunset outside but you have to come see us…. And my Boss James new business owner… how he work and stay on us is the best thing a boss can do.

Hour & Pay Tracking Issue. The app works really well for my job, but it’s a struggle as for some of our employees our apps don’t show the hours we’ve worked & how much were making when you scroll to the bottom of the opening page. Our boss tells us they can still track it, but we just can’t see it while the others can.

New Update. I emailed 7Shifts about this but they seem to only respond to negative reviews. The new update is horrible for business like ours who use post to keep the staff engaged and on the same page. We normally ask our team to engage with us through responses to our posts, or if we need feedback on anything specific, it worked great to do it this way, was not messy and very clear. Having one long message thread instead of posts makes trying to use the 7Shifts platform for communication difficult, will force employees to look at a bunch of responses before getting to the post, and is a huge downgrade from what we used to be able to do. If this is a permanent change, please let companies know so we can chose other means of communication. In the future, when you are about to remove such a useful tool from your clients, you should let them know. This update hit us around Thanksgiving/Black Friday when we have a ton of communication that needs to be happening with staff and it was extremely frustrating to have this change out of nowhere.

Great for communicating. Everything is GREAT Except ONE thing! Please ask your programmers to add more options in chat for seeing offensive messages or images. For example: add “this makes me uncomfortable” or “this is unprofessional” or maybe POSITIVE things like ”copy message” or “bookmark” Presently, the only option is to “report abuse”. There should be MORE options that are not so dramatic. Also if you report abuse it it goes straight to a manager and DOES NOT GIVE YOUR MANAGER CONTEXT. Please include the content involved.

Horrible. Please change back.. This new update is absolutely horrific. I can’t see my future shifts without searching through the schedule. I also can’t see how many hours I’m scheduled or anything. Why would you ruin something that was already so good?? Please change it back. I have automatic updates turned off and it still updated without my permission. I honestly don’t see how anyone would WANT the app to be like this. Used to it would show you your scheduled shifts and what you worked that specific day. That’s not even an option anymore. I am 5 seconds from deleting this app due to the horrible updates. Please change it back. It was JUST FINE how it was.

Notifications don’t work. Have recently started using 7shifts after switching to a new restaurant that uses this app.. I have tried countless times to enable push notifications so I can see messages from managers and coworkers in a timely fashion, and it doesn’t work. Every time I try to turn push notifications on in the app, then exit out of the app and open it up again the push notifications toggle has turned itself off. Very frustrating and annoying!!!! Additionally, while the push notifications toggle is off but the text messaging notifications are selected, I have not been receiving text messages when receiving messages in the app. One star for the app not being able to do something so simple!

Great app. Love having this app to pick up and drop shifts. Only thing I don’t like is getting constant notifications each time someone drops a shift. But I also want to know when someone drops one I am able to work so I can pick it up, so I don’t want to shut off the notifications. There should be a setting that you can turn on notifications for particular days and turn them off for other days. That way on days I already work or am busy, I can get notifications for just those days, and not be bombarded by notifications that don’t pertain to me.

Could Be More User-Friendly. I love being able to schedule my hours on my phone, because I can go back and forth from my calendar to the 7shifts app. However, it’s really annoying that I can’t request for the hours of just one day to be different. Instead I have to select what week I want to be different, based off of what days the week ends and starts on, figure out what day of that week my request is on and then edit the times I will/won’t be able to work. I love this concept, but I feel the availability request feature might be better executed with a traditional calander layout, as opposed to the current weekly list layout. Again, I love the app and this concept, I just wish it was a little more user friendly.

Worked great at first (would’ve been 5 star). This app is the first scheduling app to do everything I needed. I have less than 10 employees. I just needed something simple use and easily communicated to my people. It sends schedule reminders and the individual schedule for the week and was (at first) a breeze to use. Until after the trial period ended, now I can’t get more than 2 people to show up on the scheduler. It says I can have up to 10 ppl on the schedule, but when I add another person, I still see the same 2 people (frustrating). I deleted this app. I don’t want to pay $20/mo for 9 employees. I would probably pay $10. I didn’t give a 1 star, because I truly like this app.

I love this app!. I’ve worked for MANY restaurants over the past 20 years and never did any of them have an app and scheduling service like this one. It’s easy to message managers, specific employees, coworkers by job group, make adjustments to your schedule, and the cherry on top is it takes the time to ask how your day was and relays it to your managers making you feel like a valuable member of your work team everyday! 5 stars because I can’t think of anything that this app could do better!

Current bug very FRUSTRATING. There’s currently a bug in the app that’s VERY frustrating. Any time I click on messages (the message bubble), BEFORE opening a thread, a random thread (or two) AUTOMATICALLY open. Pressing the back arrow to go back to messages works, but then it automatically opens up the same message again. VERY frustrating when trying to read a new message posted by the team. Please fix. 5 star app but bug brings it down to 3 due to inconvenience and overall lack of functionality.

Makes my job so much easier!. Pretty much every communication problem I’ve had with other jobs is solved here. I can check my pay which is useful, and being able to offer up my shifts is a lifesaver. I work at a pizza place so the work is pretty fast paced you don’t always get a chance to touch base on stuff, so this keeps it simple and let’s me plan ahead.

Works great, just need one correction. We just started using this app at work and it seems to be working ok so far. Only thing is I wish when you have your shift “up for grabs” that it would notify you if someone is “biding” on your shift. Because in my restaurant we could get it expedited by calling a manger to look at the shift for approval.. but we can’t if we don’t know (=

Could use more improvement for former users. So I worked at a place that used 7shifts. It was a great app but what frustrates me is that I’m locked out completely after leaving the old good. I wish I could say my timesheets for all the time I worked there and payroll. This would be helpful since many employers could scam you out of your final check or could even help out in legal battles to prove you were at work. I feel like there should be a way to view all of this information since I did put in my personal information on too the app. Thank you

So helpful for 21st century. As someone who schedules her days to the second, I can’t waste time trying to figure out my schedule and when to ask for time off. I’m both a student and an employee, and find it so much easier to schedule everything for work in one place, that way I know when I’m working within seconds of my schedule being uploaded to the app. I’ve never had any issue with the app and find it a lot more efficient than previous methods of scheduling (texting, verbal, and written communication). Never has a shift been mixed up. I only wish the app had a way to connect with my calendar app to make it THAT much easier.

Super amazing app!. It’s really responsive, easy to use even after just downloading it for the first time, and provides all the necessary tools you’ll need when it comes to getting ahold of coworkers, fining cover for shifts, and knowing when you work. It even sends you a reminder 2 hours in advance when you have a shift coming up! Best app of its kind!

Good overall!. Great functionalities overall. We use it to operate our coffee shop. I do wish there were a few small updates such as: Liking, posts, comments and announcements- we use the chat and announcement feature to let our staff know about store happenings and procedure updates. Liking posts and announcements would be great to let us know an employee reads the post. A by-invite note pad- this will allow us to keep track of customer credits… ie sue is due a free coffee, redeemed on etc. The new update with the comments for a post intermixed with other posts is a pain. Please provide an option to go back. For example we just asked our staff for shirt sizes in a post and we had to spend a lot of time going though a thread of several intermixed posts to get all the comments for shirt sizes. Overall great job on scheduling!

I wish some things were added!. I love this app, and use it for scheduling my employees every month. A couple things I would absolutely love to see: •The ability to “like” announcements or to reply to comments in the announcements, like the commenting system on Facebook! Being able to tag people (@ so and so) would be awesome as well. •It glitches a lot. I wish that 7Shifts would stay up to date on fixing these. Example: in announcements at the very end, it glitches and repeats words. It also won’t let me refresh my home screen to see who’s clocked in still unless I close out the entire app and open it again. •Better notifications. Sometimes none of my employees see things I post in the announcements because they don’t even receive a notification for it. It’s super tedious.

Great - But Needs Auto Pickup. We used to use hot schedules and the app had an option to set an “auto pick up” for a particular day/shift. If you had your “auto pick up” option set and another server let go of their shift to be bid on, your app would automatically pick it up and send you a notification. That would be a nice feature to add. It’s the only think I would change, everything else is great! Extremely easy to use and has great colors/design throughout the app!

A little buggy. I like this app, overall it works well. I updated recently and now I can only see morning shifts when I click to check who I work with. Now if I want to see everyone who is working I have to click on the full schedule. Frustrating. Also on an older version I could see how many people “bid” on a shift and they took that away, would really like to see that back as it was helpful in deciding which shifts I should bid on. There is constantly as least one bug, it doesn’t seem like they can ever get the app 100% working.

New to 7shifts, but I dig it!. My most recent employer uses 7shifts and it’s fantastic. Streamlined. Intuitive. Completely user friendly, even if you aren’t tech savvy. After about 15 minutes using the app I was able to understand how it worked; requesting time off, setting availability for individual weeks, picking up shifts, messaging the staff community page, etc. Seriously, I don’t understand why more employers don’t use this app or at least something similar. But as far as I know this is the first app of its kind that has the standards and features that 7shifts has. More employers should use this kind of service.

Great App. 7shifts is great! Highly recommend using for work! It gives you and hour before your shift notifications, it also shows when you work, who’s working, what time, and what position you’re working that day. It also allows you to contact people, bid on new shifts. You can allow it to update your iphone calendar. The app also shows you what the weather is like that day. Since i work for an ice cream store it’s nice to see what the weather is like that day bc it can sometimes determine what business will be like that day. There are so many things great about this app. I haven’t had any issues with it so far.

Logs out and doesn’t let me in again. It is not working on my iPhone 12, it logs out and doesn’t let me in again saying the password or e-mail is incorrect. I reset the password several times, the phone went trough a few updates, the application was deleted and reinstalled still it does not work. This issue persist almost for a year and can’t find a solution to it. Even my supervisors tried to fix it on my phone or request a password reset from their computer. It works on my secondary cellphone though. 🤷🏻‍♀️

Staff Member: Third Shift 917 5th Ave N. The work assignment was at first very challenging for me as a 68 year old. My computer literacy is limited and I never worked with the Kordata or QVR systems before so it took time. I never worked in social direct care before. I came from a military intelligence background as an Air Force Reservist. In civilian life I was in retail grocery and production manufacturing work before coming to HASinc. I’m beginning to fully understand my work and the clients I’m with. Larry Bittke, 917.

Those other apps are trash compared to 7shifts. I’ve navigated quite a few of these management apps and they have always has annoying, glitchy, infuriating issues that make me wish we could just go back to the trusty manual entries and calculations. Finally an app that is intuitive, has covered most of the basics and follow through with even flagging employees that potentially would go into overtime if allowed to cover a shift. My only complaint is that 7shifts didn’t come out far sooner. You will not regret going this direction. You will regret going any of the alternative routes.

It’s okay.. I’ve used several of these apps for different jobs, so I know what’s helpful and what’s not. I wish I could track my scheduled hours week-to-week, but all I get to see is what I’m scheduled for in the current week. Regardless of how the employer divides the work week (sun-sat, thurs-wed), the calendar should be organized like a normal week, like ANY other calendar in the world, starting with Sunday and ending with Saturday. MAYBE Monday to Sunday. My notifications tab has not been working for a week, that’s a crucial element that the developers should have fixed by now.

Best online Scheduling software I’ve used. I would like to say, both from a management perspective and also, on the flip side-being a general employee- this software is worth it. I used Shiftnote for many years- from a general management perspective, it was full of flaws and made more work on my end. It was confusing and although the concept was great- there was a lot that just didn’t work properly before they rolled out new updates each time. I highly recommend you give the sales rep the time to present this software to you- I wish we would have long ago. It is worth every penny!

Definitely A Good little addition. This app is definitely a good little extra bonus to life! Instead of having to remember your schedule or taking a picture of it, it’s right in the palm of your hands 24/7. It’s also really helpful because it has other features including messaging, offering your shift and even better picking up that extra shift! Haven’t had any tech problems yet! Keep it up! Thanks!

Easy to use and very convenient. When my manager asked if we’d like to switch to 7shifts instead of physical schedules, I really couldn’t have cared less. But as soon as we started using this, I could never, EVER go back. It’s infinitely more convenient than paper schedules. There are so many perks that I have become accustomed to, such as: - Being able to offer up, take, and trade shifts - Directly message a coworker or group of coworkers, as well as your boss - Being able to request time off - Rating a shift on how it went and being able to give feedback to your boss - Seeing upcoming shifts, who you’re working with, what each person is doing, and the time frame I would recommend every employer switch to 7shifts. It’s so convenient and easy, and eliminates the nightmare of paper schedules. The reason I give it 4 stars instead of 5 is because I don’t get email notifications for every single type of message, despite them all being turned on. I don’t know why, but the issue has persisted for months now, and instead of being able to rely on push notifications, I have to check the app way more frequently. Once this is fixed, I’ll change my rating to a 5.

Makes managing your hours easy. How could you NOT know what your hours are with 7 Shifts? Leave it to some people to remain confused when they are scheduled, etc, but this app eliminates the possibility of confusion (but not the choice to remain confused by those you probably don't want on your workforce anyway). Another feature is the ability to put up your shift publicly so that others can fill in for you. How great is that?!

New update is the pits.. This new update is the worst. Hate the weekly summary. The developer response to the last message is a joke. The wages aren’t set correctly? What restaurant calculates servers and bartenders wages like that? If they want to give us a way to see our earnings, allow us to record our own tips within the app. Give us the option to HIDE it at least. Also my hours are wrong, just because I’m scheduled until 3, doesn’t mean I’m not there until 5. This happens at every restaurant I’ve ever worked in. There is nothing the employer can do to know for certain what time there staff is going to be able to leave. This update really shows that the developers don’t truly understand what it means to work in a restaurant. Give us the option to record it ourselves and hide it if we don’t want to, or remove the summary all together.

Great App and Amazing Customer Service. I love this app for checking my schedule. It makes it so easy and I love beings able to see who I am working with. This past week I was having trouble accessing my account my account through the app, but the support team was more than helpful. Jayme and her team were amazing on getting the problem fixed as fast as the could using all possible solutions. If you are having issues with ANYTHING, definitely contact them!!

⭐️⭐️. I am giving 7Shifts a rating of 2 stars. While I find it useful as a scheduling tool, it often gives me a headache. One particular issue that I dislike is having to change an employee's flag from "No-show" to "None" every day. I believe "None" should be the default, and I should only have to update it when someone is sick or late. Additionally, the premium featured links on the page can be distracting and frustrating, and it would be helpful to have the option to disable them. Another feature that I think would be useful is the ability to send schedules to individual employees instead of having them view everyone's schedule. In the past, an employee got confused and missed their shift because they mistook their time for someone else's. If 7Shifts could add this option, it would be beneficial for me and other users who manage multiple employees.

Amazing. From an employee’s perspective, this app is amazing. I love being able to easily see my schedule and communicate with my colleagues. The fact that it syncs to the calendar on my phone is amazing. The fact that I can easily request off and see who is scheduled, available and unavailable is amazing. Changing my availability is a breeze. Total game changer. Amazing.

Support is so trashy!!. The support team is and was not helpful to me. I’m so upset. I can not use the app on my phone because I use to work for a company that had the same app and so now that I’m at a new one I connected support to let them know my issue and told me I HAD TO connect my OLD company to be removed from their pool. NO! This is not my fault or problem I shouldn’t have to contact my old job for this. Nor do I know how. You don’t know someone’s personal issue with the last job to be asking people to do your job that your company could easily do. I have a child and family to take care of to have to worry about this it’s not fair to me or others if they don’t have the ability to connect old jobs to get this fixed!

This app is great!. My manager at the restaurant I work at as a dishwasher uses this app to post every employees shift on it and it works great. I always get a accurate time when I am suppose to come in for work, it displays the time when I come in and it even allows you to offer up shifts when you can't work a certain day so it displays it as shifts up for grabs that you can bid on and take. My manager also uses this app to make announcements for work. I’d say this app is very convenient and has given me a very positive experience so i’m gonna give this app a rating 10 out of 10. Great job to whoever made this wonderful app!

I don’t know how I was doing it before 7Shifts. Ok so I’m the owner of BOHO Med Spa in Dallas with 5 employees. At first we would just tell people what their schedule was and kept it like that, then we had a mess in when someone asked off and I forgot to fill it. So I used a spreadsheet and everyone had access to it in Google Drive. But I had to manually count how many hours they were working, change dates every 2 weeks and all other head aches that come with manual entry. It was a lot of work. Then my new hire said they use 7Shifts at her other job. 🤯 this has been a game changer for me and is saving me a lot of time managing schedules, hours worked, and time off! And it’s copy and paste!!! You guys have been the best thing that has happened to me in 2020. (Probably because there has been a lot of bad things happening in 2020🤔) Either way, THANK YOU!!!!!

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7 Shifts. All the things I’ve been trying to do with my excel spreadsheets all found here in an easy to use format. Budgets, schedules. Very impressed with it so far

Weird bug on iPhones. For some reason the times come up an hour earlier than scheduled on iPhones. Annoying! Confusing!

Easy does it. Nice and useful app thanks Zagg

free trial not so free. no cost app, I hesitate to even look at free stuff ...but no, it immediately asks to logon but no place to register, and no "pro" version on iTunes. So, onto their website and this non-disclosing app is $25 a month. Try promoting truthfully upfront

Can't sign up. Can't sign up so can't log on so can't use even if I wanted to.

Super good. Its good. Get it.

Not that easy to use. Not that easy to use

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Nice. Simple

Ciderhouse. Great app, very easy to communicate and move shifts around. 5 stars

Great App. Highly Recommend, I own a business that has around 15 employees! This makes it very easy to keep track of sales and labour. Easily connect to POS to see hour by hour SPLH

Frustrating. This app overall works great, I’ve been using it as an employee and now supervisor for almost 4 years now, and while many improvements have been made, there often seems to be glitches after updates which is very frustrating. The latest being that I can’t see who’s working on days that I don’t, and as a supervisor who deals with scheduling and questions about such, that’s a major issue. Very frustrated

Very convenient and helpful. 👍👍👍 it’s the shiznit

good. It’s great and simple to navigate as an employee

Great App. Loved it.

Fantastic. Simple, clear, easy to use, and gets rid of ALOT of frantic worrying about shifts and booking time off. Really makes things a lot more simple

Convenient. Convenient

Suggestion. This is a great app for an employer and the employees alike. I have one suggestion from the employee side of thing; have an option to see “a weekly review”. A simple page that’s lists each day the employee worked, along with start and end times, and a total hour count at the bottom.

Great apps. Helpful

Very useful app. Awesome that you can trade shifts with your coworkers

Amazing. Super easy to look use! super nice messages and very straight forward instructions on how to use the app! love it! wish every business used this app

Commentary. Love my job. Would love to work more. Rod in the Sault.

Please add weekly review for employees. Would be very helpful to be able to view days and hours worked, tips received, etc in a weekly view

Can you guys buy Micros. Please.

Frustrated. I’ve used 7shifts for a couple years now as a manager and within the last month I have not been able to direct or group message any staff or post announcements. I’ve updated the app this week and it is glitching worse than before. Great app when it wants to work but when it doesn’t, you can’t do anything and their support website doesn’t help whatsoever.

Glitchy. Very glitchy the past 2 months or so. Wasnt getting notifications when I get messages or schedules posted. The app sometimes suddenly crashes. Randomly getting notifications from a place I no longer work and haven’t worked at for over 5 years. The dates for scheduled shifts have been mixing up as well. Sometimes when I open the app every shift I have says the same date. When I close it, it sometimes fixes and sometimes will all be random dates.

Great team management app. 7shifts improves operating efficiency

Great app. Great app for restaurant or other places, all your times, availabilities are a super handy thing to have when making a schedule, approving or declining requests for time off. Messaging personally one person to a group of people, or a certain department is great. I enjoy using it very much

7-shift. Effective and functional app. Nice UI👍🏽

Westin Ottawa. Awesome app

Nothing but Issues. This app constantly glitches and has scheduling issues for over three weeks and a million updates that still don’t fix it. This has consisted of multiple shifts showing up on your schedule that you’re not actually scheduled for, seeing people on the schedule that don’t work there anymore, to now not being able to look at my previous hours. You also can’t do basic functions on the app like seeing who’s scheduled to manage if you need to contact someone before your shift

HELP!. When I open the app it takes me out, it just started happening a few days ago I already uninstalled it and it still doesn't work.

Super easy to look at and navigate. love

7 shifts is good. Very helpful

I am absolutely devastated and complete disbelief. This app is garbage, they removed weekly hour reports which was a vital component of my budget and now I can’t even check how much I could be getting paid.

Awesomeness. I am grateful thank you

Would be nice to see paystubs in the app. I wish i could view and download paystubs from within the app. This would be extremely useful.

Awesome!!. This is the best work app I’ve ever had!!

like it. nice

7shifts. 7 shifts good

This App Sucks. This application randomly logs you out and the password recovery is brutal to go through. Every time I open the application is prompts me to turn on notifications. I’ve had to select no four times this week. The companion application 7punches is just as bad. This application also shares your personal phone number/contact information with every single coworker you have.

Weekly Reports Removed. This app is garbage, they removed weekly reports which was a vital component of my budgeting, now I cant even check how much I could be getting paid. Not even a warning as well they just removed it.

Never works. This app never works properly. Cant get my schedule or messages or timesheets and every time I open the app it says “something went wrong”. Switching to 7shifts is a what went wrong. How about auto pickup like every other scheduling app?

Horrible App. Once you log in you can’t log out. If you work for more than one business you can’t switch between accounts as when you go to edit profile none of the buttons work. Terrible app, fix your buttons and allow people to log out so employees can actually use it. Absolutely useless app.

Issue. The app was great until timesheet was removed. Now I can’t keep track of my clock in/out time and how much i made.

Good app. Good app

Great app!. Works very well for our company.

Great app. Easy to use not glitchy!

5/5. Easy to use and helps me keep organized

Easy. Very easy to use

cool. cool

Removed weekly reports removed. Please bring back the part where you can view the hours. :(

My review. Great app

Bugs. Was fine but recently starting being super buggy. Seeing shifts on my schedule that aren’t there, overall trouble loading anything with plenty of error messages. So annoying. Need this app for work but it’s giving me a headache.

It works. Title

Everything works right. All functionalities work and are very useful

Cook. 7shift works great! Very practical and user friendly! Love it!

It works. This is a good app. Works for boss and employee

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Hour & Pay Tracking Issue. The app works really well for my job, but it’s a struggle as for some of our employees our apps don’t show the hours we’ve worked & how much were making when you scroll to the bottom of the opening page. Our boss tells us they can still track it, but we just can’t see it while the others can.

Route 7 review. Best place to work in my opinion a very family friendly feel and a judgement free zone which makes working here at route 7 a breeze and everyday an adventure !! I have fun everyday and am extremely grateful for this job and opportunity !

Wow. This really makes it easy to see when you are scheduled and to offer shifts if you want one covered. Pretty awesome if I do say so myself. It is a little bugggy when it comes to notifications but everything in relation to showing you your times is working properly.

Very Helpful Application. This application helps me to bid on open jobs, so that I can be employed. There is nothing bad to say about that. I am quite happy to have the extra work, so the application deserves the highest rating as far as I am concerned.

Impossible to sign in. Can only use one email to log in. (The one that was issued to you by the person who invited you) If they misspelled it. Your out of luck. Complicated password demands. Expect to constantly reset your passwords. When your finally allowed to get into your account, expect a prompt to contact your administrator. Multiply this with over 10 employees & multiple platforms = useless. There are other apps that are smoother than this.

Makes work life so much easier. We were struggling a lot with the “I told you I couldn’t work X” problem and this solves it. It’s up to the crew to adjust their availability and their problem to solve if they forgot and are unable to work.

Right from jump…... Right off the bat, the 14 day trial was already blowing my mind. The platform is so intuitive that I can’t say enough good things about it. The simplicity and the approachable ability of getting my staff to use it is valuable beyond a review. Thank you for this.

Helpful. A very easy and very simple app that allows even the least tech savvy people to understand it my boss and work uses this app and we’ve encountered 0 problems with shift management to a message to our staff 7shifts is a great app to use for any workplace.

Optimize your app!. This review is gonna be pretty much self entitled, but c’mon, if your app takes 10 seconds to load on an iPhone 13 pro every single time, I can’t be the issue here. No matter what those 4 bars of cellular do at the top of my screen they can run all of my other apps instantly, why’s it different here? It’s a pretty vague (and bold) task to fix and I bet 1 little angry review from me won’t solve much, but please do something about this, not just for me but also everyone, thank you.

Annoying notifications. Good app, I don't know if its an employer specific thing but after every shift I get a notification that they “want to hear back about my shift”… I really just don't care and wish I could turn off those specific notifications

was decent, keeps getting worse. notifications: settings were changing themselves back to texts from app-based, now the badges don't clear after being seen so I constantly look for a notification in the app that doesn't exist. timesheets: last week errors prevented them from loading, now there's not even a link to tap to change the date range I want to view.

Why does it keep logging me out?. So i thought it was my old job that kept deactivating my account. But i guess it’s just something with the app itself? I change my profile picture & suddenly my account is invalid? Not sure why, customer service is awesome! Just wish this could stop happening & i could stop annoying them.. pretty sure they’re tired of me lol Please please look into this! Other than that, fun & cool app!! Just please look into that!!

Not able to see tips under timesheets. I love the app and how it shows you your credit card tips along with your hourly on the homepage. The only problem I see is that you are not able to see your tips under the timesheets, just your hourly pay. If you could add this feature it would be, for me a 5 star app.

slow app. i’m giving it 3 stars because it takes FOREVER for the app to open not just with my phone but everyone i work with a phones also if my wifi is on the app won’t load at all. it also doesn’t have the option to set a day and time (aka dibs) for the app to automatically bid on shift if it becomes available during that selected time.

7shifts. Well organized and correlated. Everything is easy to find and do without almost any instruction. It’s def a thorough rout to get your communications out there for work purposes. This is a necessary app and I highly recommend it.

Almost 5 star. Certainly a helpful app. My only concerns are not being able to read entire texts or entire schedule from my Apple Watch, and not being able to respond to announcements (in Announcements) Are there plans to incorporate these in the future? If these are options and I’m the one not able to figure it out, I’d appreciate some guidance.

Update Delete messages and show read recipients. It would be nice to delete old messages that u don’t wanna see from groups chats or like private conversations and also show that the other person has read your message already thank you

Happy Server. I like the user friendly layout of this app. It makes it obvious when I’m supposed to work, how much I’m supposed to have made, and what my expectations are throughout the shift. This app streamlines everything for a personal organizer, to-do list, and checkbook

Works great and very comprehensive.. Overall, this app works wonderfully. It’s functionality is everything I need as an employee and manager. I will say, the calendar view is a bit hard to read early in the morning. 😅 but nothing a shot of espresso can’t fix.

Very Versatile. Super easy to use and navigate. The reason why it doesn’t have 5 stars is because it’s a hassle calling time off. If I have to be off certain days of a certain time period, I have to go through and manually put in each day at each time. Otherwise, great!

It Won’t Leave Me Alone!. I downloaded 7Shifts for my job, but after I left that job I continued to receive notifications from the app as well as in my email. I logged out of my account but continued to receive notifications. I deleted the app but continued to receive email notifications from 7Shifts. I blocked the sender on the emails from 7Shifts, but even that didn’t work. No matter what I do and how hard I try, 7Shifts will not go away and will not leave me alone.

Love the features. I love the control the owner has to set it up for staff. I wish you could print worked hours for each payroll period per person so I could give them their total hours worked.

Smooth scheduling app. The app itself runs fairly smooth from the moment you open it you can see when you work next. Also you have a way to respond to other people you work with in a massive group chat between certain individuals! Pretty cool. Thank you for the app.

there should be an option to offer shift to anyone. The way my work is set up, different employees are assigned to different areas and i can only offer my shift to people that work in the same area as me. But it doesn’t actually matter because everyone has the same job and anyone can take anybodys shift. The problem is that my shift is only being seen by 1 or 2 people, when i should have the option to offer up my shift to anybody.

Best one out there. I have tested out a number of different scheduling platforms. This is by far the best. It is user friendly and intuitive. The support is actually humans that answer questions quickly in a timely manner.

This app works great. I’d never heard of this app by the time I’d started my new job, but I work with such a great team in the first place and this just keeps us that much more connected about who’s working and when. It makes things so much nicer than just reading an old paper schedule and maybe confusing your shifts.

very convenient. it makes everything easy if you have needs or demands or anything that you need to share. Without talking to person-to-person lol. have a wonderful day

Iphone dark conflicts with App. Now with the new iPhone dark update, i have to turn dark off to read names certain words on the app. Like the background and words both be black so I don’t know what the word are until i turn dark off. Please work to fix that so the word colors invert when in dark mode. Thanks

Great app, want more push notifications. As a business owner of 2 restaurants I absolutely love this app, except one thing is missing for me! More notifications. I want them every time someone offers a shift, submits a request off, or when my management marks someone as a ncns or sick. Please give me more!!

Features are great. I’ve used a few(4) different apps for work, this one is definitely the best so far. Its smooth and easy to use. I like how it keeps track at the bottom of my hours and income. Customer support is responsive quickly if you ever have any questions too!

Timesheets are not right. I loved this app when my company first went to using it. I loved how I could keep track of my hours, but for the last few months it doesn’t give the right weeks or only shows day by day and not all the time. Love the app, but only getting a 3 because of the timesheets being wrong.

Horrible app. I am a lead server at my restaurant. This app keeps getting worse and worse for me. I don’t get notifications even though all my notifications are turned on (on the app settings and my phone notification settings). I can’t even update my photo. It just won’t allow me to select a new photo. I have an iPhone 12pro so I don’t know why this app won’t function. Garbage. Would not recommend if you want your employees to actually get a message.

Works great, just need one correction. We just started using this app at work and it seems to be working ok so far. Only thing is I wish when you have your shift “up for grabs” that it would notify you if someone is “biding” on your shift. Because in my restaurant we could get it expedited by calling a manger to look at the shift for approval.. but we can’t if we don’t know (=

Not a bot you broke boys. This is my first job and I am 16. I have to say 7 shifts has been súper useful. You can see who your working with a prepare yourself accordingly. Most importantly you get reminded the days you have to work and from what time you work those days. Honestly I would use it if I had to pay for it. Get your bread up you broke boys.

Absolutely awful as a scheduling app. My work place recent switched over to 7shifts as our primary scheduling app and it’s done nothing but consistently screw up everyone it schedules. The app has no concept of what a decent schedule is and put people on 2+ doubles in a row while only giving others 2 shifts in a week. To me the worst problem with the app is that it has made me miss 3 shifts total so far by just not telling me when I work on my end but being updated for the management this app is completely inconsistent and riddled with bugs do not use it for your company

Misleading and Disfunctional. As a business owner i signed up and paid for the service. I entered the employees info and invited them all and explained everything. I downloaded the app on my laptop to schedule and it began to ask for all the info again. I wento onto the website and again found it wanted all the info again. I called customer supoort at 2PM on a sunday and it stated to contact them m-f or go to the app and do live chat. Live chat is not an option on the "bottom right." I shall report this to apple and request my money back.

Convenient. This app is very convenient for small businesses to operate and have a modern sleek and simple to use app. The UI on this app is very straight forward and easy to navigate around. My personal favorite feature is being able to offer up a shift and your coworkers on the app could “bid” to take your shift you offer. 9/10 app. 💯

Terrible. I work for a restaurant in Salem MA & we just switched over to 7Shifts from HotSchedules... what a terrible move obviously done just to save a few dollars... there is nothing on this app that is as simple or manageable as HotSchedules...shifts don’t show up or aren’t visible on the schedule portion of the app & the messaging setup is ridiculously bad... this company should actually open up their own app & see how bad it is... but I’m sure we saved $40 a month or something like that… Terrible terrible terrible terrible terrible

Great app saves time. Great app. Most of the functionality as the site. Wish it would show the entire schedule in a chart like it does on the site. Also shift swapping could be easier. Right now both employees would have to offer up and then accept the others and then I’d have to approve twice.

Logs out and doesn’t let me in again. It is not working on my iPhone 12, it logs out and doesn’t let me in again saying the password or e-mail is incorrect. I reset the password several times, the phone went trough a few updates, the application was deleted and reinstalled still it does not work. This issue persist almost for a year and can’t find a solution to it. Even my supervisors tried to fix it on my phone or request a password reset from their computer. It works on my secondary cellphone though. 🤷🏻‍♀️

Great App. I’ve only been using this app for about 2 weeks, but it’s fantastic. It’s is very user friendly and you can analyze your schedule in multiple ways. It was easy to set up and employees are communicating through the app. It also sends alerts for employee’s shifts, so no more, “I didn’t know I was scheduled” excuses!

Not A Good App!. A lot of features that should be there are absent, very limited to what you can do. For example, if an employee puts a request in or offers up their shift there is no time stamp that tells you when they did so, hard to hold people accountable that way. The notifications never disappear until you close and reopen the app, annoying because you can easily miss things. These are just a couple of things for me. It works OK for scheduling but that’s also a pain. The app is also very slow sometimes loading. This was not made by someone who had restaurant experience, you can see that right away. I would not recommend this for any business and would not use myself if I didn’t have too! Hopefully they’ll improve on this… we’ll see!

What a Dumb Design. It Takes Twice As Long To Do Anything. I had no quarrels with the 7shifts app until this last update. Was it perfect? No. Was it working? Yes. In my job, we need to know what shift we’re on without pressing five different buttons to get there or see the schedule. I cannot get a look at my week without pressing each day separately. It’s basically one of the worst designs I’ve ever seen. Quite frankly I don’t think the developers actually interacted with the app, just said “Ohh that’s pretty” and let it roll. Not a fan

7 shifts. Really user friendly and easy to use. I love the fact that this app has the ability to keep communication clear and concise between all employee staff. I don't really have any issues with 7 shifts but it is the first time I have used an app like this for work and I certainly recommend other businesses and restaurants to use this.

Very nice. I’m always looking for ways to organize my days and to plan it out and this makes it extremely easy and I love how easy it is. I already know everything on here that I would need to and I’ve had it for less than a week.

7 Shift App. It’s nice to have the app & keeps track of when you have to work. The reminder is great 60 minutes before you work. Unfortunately if you are listed under bartender you can’t see suite servers schedule and vice versa especially if you can do both bartend and be a server. Thanks.

Super easy to navigate. Lots of helpful features, very efficient & really user friendly … like even the dumbest smart phone user could navigate thru this app… very very helpful w/scheduling, requesting time off, receiving messages, important announcements, etc. DEF a great work app!! ✨⚡️💫

Outstanding App!. There’s only too many outstanding things to say about this app. I’ve never been so at ease with my job, my hours, and a set schedule. It’s the most fun looking work app out there. You guys went above and beyond in development and ease for each user. This is by far the best app I’ve used yet!

App Review. This app is a lot better than hotschedules cause it’s easier to pick up shifts and look at when you’re schedule is posted and easier to request time off and chat with your team members

Makes working so much easier. So easy to use, tells you when you work abs shows you the schedule so you can see who you work with as well. Tells you the total hours you work in a pay period. So easy to drop and pick up shifts. Perfect.