TeamViewer QuickSupport App Reviews

VERSION
15.50.1
SCORE
2.4
TOTAL RATINGS
4,068
PRICE
Free

TeamViewer QuickSupport App Description & Overview

What is teamviewer quicksupport app? Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.

Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Key Features:
• Broadcast your screen (iOS 11 and higher)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …

Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”

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App Name TeamViewer QuickSupport
Category Productivity
Published
Updated 23 January 2024, Tuesday
File Size 37.6 MB

TeamViewer QuickSupport Comments & Reviews 2024

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Scammers Use This!. I googled Apple Support and thought I was calling a real Apple tele numb. They had me download this app, and claimed they were walking me through steps to secure my Apple Wallet. I was suspicious but I had called them so kept telling myself not to be paranoid. They stole over $3,000 from me. Claimed because I was compromised they had to secure my Apple wallet, and I had reasons to believe I had been compromised that is the reasons I was calling. ‘Apple’ but it wasn’t Apple must have been an add. All I knew was it was the first number that came up for Apple. So since I was calling them I was soo trusting. This app serves very little good and should be removed. There should be a warning to people when you down load it that reminds you to only screen share with say a relative. If this company was responsible there would be a flag that points out even if you call a company such as Apple or EBay they will not ask you to use this app and you should run as soon as they mention Venmo and Cash App etc.

Outstanding. I have used TeamViewer to assist my elderly parents on their computer, and now on their iPhone and iPad through quick support. This application works flawlessly however it is not very intuitive, but once you set it up, it works perfectly. Someone rated this app at one star and then put instructions on how to make it work, so that anyone experiencing difficulty would be able to read how to set this up properly. Please go to the one star ratings and follow the instructions.

Scam- do not download Protect Yourself!!!. First of all, I was not scammed out of money but they attempted to. I was trying to call Apple support when I reached some tech guys (I spoke to 2 different ones, the last one gave the name of Ben Thompson) from India asking me to download this app so they could screen share and fix my problem. After doing so, they prompt me to scroll “slowly” through my apps. (Now I know this was so they could see that I had an online banking app on my iPhone). After sending Apple verification codes to my email and text message, they tell me they are unable to verify my identity and must complete a “demo” payment through my Chase app. When I tell him, I’m not doing this and I will take my phone into the Apple store he becomes irate and yells that all Apple stores are closed and I must complete this on the phone to fix my problem. Needless to say I did not fall for his scheme. Please protect yourselves and your hard earned money!!!

Apple owners beware!. Today I received a phone call sounding like a legit recording saying that my Apple ID and password have been compromised. It directed me to this call-center and right away I knew that it had to be a scam because it sounded like a telemarketer scamming room with a whole bunch of foreign voices . Don’t get me wrong I know call centers are now all outsourced but this was just not your normal fraud call where usually when a fraud detective calls you you can hear them very clearly on the phone and this one sounded like you were calling an outsource telemarketer phone call. They wanted me to download this app like the other review stated I was very apprehensive because why would Apple fraud department asked me to download an app when they have all my information when I started looking at the review..And then quickly the guy changed his tone of voice and said that I was probably just buying time because I didn’t believe him why would a fraud detective say that I am mediately hung up

Works as advertised. The app works as advertised. If you’re too stupid to use it or you call random tech support numbers off a google search and get scammed that is YOUR FAULT not the fault of the app. The developer should petition Apple to have all these ridiculous reviews from people too stupid to work an iOS device removed. Why? Because I’m a real tech support person and it’s hard to get my customers to trust a product when they see all these bad “reviews” by idiots. Let me help. Here’s how to use TeamViewer: download and give access to your device ONLY to technicians you know and trust. Problem solved.

SCAM SCAM SCAM. Please don’t download this app they are SCAMMERS. I googled Apple support trying to find my missing phone and just clicked on the first number that popped up. I called and they took me through some weird process. At a point I wasn’t comfortable with the whole thing. He asked I open my cash app or zelle I told him there’s no need for that. I opened my bank app and he went through it claiming that he wants to dispute the transaction. Again Apple support doesn’t dispute transactions the bank does that. Immediately I suspected some fraudulent activities and blocked my card while still on the screen share with these scammers and he said I actually don’t need to block my card i replied that’s none of your business. Immediately I stopped the screen record and ended the call. These guys called back with another number and I told them they are scammers and shouldn’t call my number. Told them I will visit Apple store myself. I was lucky they didn’t get money from me but someone else might not. PLEASE DONT DOWNLOAD. THEY ARE SCAMMERS.

Scam for sure. I was scammed using this app I thought I was on the phone with Apple support getting help (I googled apple contact and clicked the first link they fouled me it looked like a real apple web page)on some charges so the guy told me to download this app so that he could see my charges he then asked me to go to my bank account so he could see my account number that was charged I thought abt it like wait a min first of all why would Apple even have me down load a app like that and why would they want me to log into my bank account to see my info that was a sign and he was very hostile with me on asking for help on how to get to where I needed to be which was also a clue so I hung up before he even could see my account info this was very fishy another this he told me to put my phone on to never lock so after I hung up I made sure I changed my screen lock timer back and deleted the app I just pray he still doesn’t have access to my phone even after removing the app and resetting my phone my mom always said technology is the devil and she was right!

SCAM!!!!!. Do not download this app !!! SCAMMERS use it to try & steal your info !!!!! I got a phone call from “apple support” saying my iPhone had been hacked & some foreign guy answered & said he was apple support & told me to download this app so he could help solve my supposed iphone hack problem luckily I saw the previous reviews about this happening to other people with iPhones & hung up the phone call & deleted the app off my iPhone before even opening the app & giving them an of my info !!! & called apple to confirm that this wasn’t them calling me & that it was a scammer trying to get My info!! Do not answer your phone if a call comes in with the same phone number as yours apple confirmed with me that scammers have been cloning phone numbers!!! Apple will not call you unless you have called them first !!!

Be smart don’t blame the app. All of these 1 star reviews are ridiculous. The app works great for consumers and for businesses. Just because you’re gullible enough to think that apple is going to call you about your bank account doesn’t mean the app is a scam. It’s such a great tool that yes, scammers will use it. But, it has nothing to do with the company. If you were on a computer, they would have had you just go to a website and still your information. On your phone it’s a little harder. But, yet people are easily fooled that Microsoft or Apple is going to call you directly… Read up on scammers and how they work and don’t blame/1 star an app for technical naivety.

BEWARE of Scammers!. Like other reviewers, I also received a Robo call claiming to be from PayPal. Nothing about it felt right, starting with the hold music! The customer service rep informed me I had two charges for $500 and $900 that had been made in the past day. (Google Play gift card and a bike shop in CO). I declined to authorize the payments. The service rep then said he needed to pass me onto security to complete the claim, but that I needed to download this app to work with them. Red flag as I was already in the PayPal app. I did go to the App Store and looked at the reviews. When I told him it looked like this was a scam tool he was very quick to defend himself and provided all sorts of identifying information. I got a name and badge #. Who has badge numbers? Also, while possible, I questioned that a guy with a thick Indian accent’s name was Eric Wilson. Bottom line, another red flag. I hung up and called PayPal and they had no record of any charges. I changed my password to be safe and passed on the scammers # and info to actual PayPal. BEWARE!!

Works Great, Stop Giving Access to Unknowns.... This app works perfectly fine. It’s from Team viewer and IS NOT a scam app. Unknown people use it to scam you guys out of your money, t doesn’t make this app bad. That’s like saying GMail is a scam app because you allowed account access to that Nigerian Prince who wanted to hide his fathers money in your account lol! Be smart people and use some common sense. This app allows you to give screen access to someone who can help you on your phone trouble shoot your phone or help you walk through something you might need help with. ONLY allow people you know this access, or they may gain sensitive information about you if you allow them to view your info. I can use this to help my father in law in another state setup or help learn something on his iPhone just like I do for his desktop! Learn to use the tools and stop Lamont them for hitting yourself in the face with it. NEVER GIVE STRANGERS ACCESS TO YOUR ACCOUNTS OR SEND THEM MONEY.

Great Remote Access Tool, Not a scam. For those review bombing TeamViewer QuickSupport because they got scammed or were asked to download this app during a scam, they are directing their frustrations at the wrong party. This app is a remote access support tool. Key word being “tool”. Falling for a scam is not the developer’s fault. I’ve used various TeamViewer application on various platforms both professionally and personally for years. They are great tools for remote access, management, and support. I recommend using TeamViewer applications for such purposes. I would also highly advise to use these applications with caution in mind when dealing with unknown parties.

DO NOT GET THIS APP!!!. i got a call saying that my apple account ID had been breached and i pressed 1 and then a man came on the phone and said that my account had been breached from russia, china, and mexico. i believed him because i had made the mistake a few weeks ago and gave my info out to someone by accident so i thought this was the result of it. he told me to download this app and walked me through it and it started recording everything on my screen. i was even paranoid seeing the bad reviews and he said it was “because it is a new app and covid” i got scared and hung up. even more terrified when the app continued to broadcast (record) my screen and i had to hit cancel and i restarted my phone. this is an app that scammers are using so that they can broadcast your screen and gain access to your information. if you get a call about someone breaching your apple ID, call APPLE INC to make sure it’s legit. this was a scary experience because i had trouble with scammers in the past. please be careful!!

There is nothing wrong with your computer.. This is a scam not a virus like they want you to believe. They make you think you have hackers. They send you to the store to purchase 500 dollar gift cards. These cards are to buy security cards. Don’t do it. The money goes right into there pocket. They ask you for the last 4 digits to your credit so they can deposit money into your acc. You get emails showing you have 2000 dollars in your account. But you don’t. If you install this program beware. They ask you to delete all financial information. Now you have no way to check your accounts until it’s to late. If this happens to you, have your devices cleaned by a professional. I’m stupid and they got 5,000 dollars from me. But I’m the one that did it. It’s a scam. Hope this helps you.

Amazing App. Ignore the reviewers.. The app works just as described. The people who are complaining about scammers are the same people who send the Nigerian prince their banking information and whine when they take their money. This is just an app that allows you to connect to another iPad or iPhone. No one calls you. You have all the control. I use it to connect to my parents in another state to help them on their iPad. Works perfectly.

Scam. I was trying to get ahold of Lyft consumer service 1800 number and my google put this 1800 number at the top of the list. When I called they asked me to download this app so they can help me get into my bank account to give me the money back into my account that was over charged for one of my Lyft rides. When I was speaking to this fast talking scam artist he told me it had to be a big time bank not just a banking app like Current which the charge was placed on through my apple. Once they told me it doesn’t matter if it is mine or someone else’s account I knew something was up. I turned off the screen recording and hung up they called back to back until I blocked their number from calling my phone. I’m honestly surprised they don’t delete this app from being downloaded since it’s apart of scamming people. Watch out I wouldn’t fall for it if I was you.

THIS APP ALLOWS CRIMINALS TO STEAL YOUR MONEY. If I could rate this app with ZERO stars I would! The developers have configured the app so that criminals reign supreme and they don’t have to actually deal with those of us who are actively victimized by their passive aggressive allowances of theft! Someone impersonated a reputable company, told me that they needed to interact with my device to ensure that there was no fraudulent activity and proceeded to clean out my account! Teamviwers phone number and online chat automatically disconnect you if you have not paid their licensing and membership fees. They don’t allow victims to express their disconcert yet they keep taking money from criminals. SO NOT OKAY! DO NOT DO NOT DO NOT under ANY circumstances download this app! It should be removed from the App Store and Google play and the developers who do nothing should be considered complicit in each and every act of theft that they allow.

App is great! Users are dumb. The app works great and it does its job! I use this app to help my mom and grandpa learn how to use their device when I’m not near them. They have to allow for me to see what’s on their screen. The users are dumb and fall for fake scammers that use this app for the wrong reasons. You leaving 1 star review for the app does not hurt the scammers feeling cause they don’t own it. You’re hurting a legit business that’s makes it easier for us tech savvy people to help computer illiterate family and friends. If you got scammed you deserved it for being so gullible 😂😂😂

DO NOT EVER DOWNLOAD THIS APP!!!. I GOT SCAMMED. I got an email from Apple that looked legitimate, but to be safe I called the number at the bottom of the message rather than hitting reply. They answered the phone “Apple technical support” and they asked to access my all devices. So I stupidly gave them access until they started asking about my Social Security number and my bank account numbers (which I gave them, because they said they were processing a refund — which I had, in fact, asked for) and they thanked me for being so cooperative. I was flattered until they asked for the PIN number to my bank account. At that point, I had a panic attack and hung up because I realized this is a SCAM. Now I will probably have to delete the hard drive on my home computer, monitor all my credit cards accounts, and go to my bank on Monday to put a freeze or change my account number. Do not allow anyone into talking you into downloading this app. APPLE, if you’re listening, take it OFF the app site!!!!

Scammers Request u 2 download this. I got a call from someone saying that they were Apple on my home phone which was a red flag now that I think about it but they freaked me out because they said someone was logging into my iCloud from an international location and they wanted to see if it was me and then they said that they are trying to do fraudulent activity using my information and then they asked me to download this app and wanted to share my screen and when I asked why they said so that they could make sure whoever is trying to use my information for fraudulent activity overseas is stopped. I told them that I would call them back Because I was busy and they tried to keep me on the phone and said they would call me back I hung up and called Apple and they said there was no one from Apple that had called my phone that day or even that month. Now that I’m reading the reviews it seems like this app is a common app used for scammers so I highly suggest no matter what you don’t use this app it was probably created by the scammers themselves

Hang up Immediately!!. Luckily I caught a glimpse of a review saying this was a scam. The caller said he had my friend on the other line . He also said her new account was not verified yet and that he needed to send her money to me?! Luckily I heard my neighbor ( the meth headed cuprit )say something about cash app fraud that she was involved in. Glad I was paying attention. Why would Venmo support use some other company’s app to issue so sort of refund?! Yeah rite! I hung up and shut off my phone for about five minutes then turned it back on to delete the app. Super duper sketchy !! Beware!!!

DANGEROUS SCAM. I agree with previous reviewer! Dangerous scam!! I called number after googling “Apple Support”, and got a Very Rude guy on the phone who told me to download this app, then he saw my phone screen and asked me to go into my banking app! I started to, then said I was comfortable so he asked me to sign into CASH APP!! It finally hit me that this was too suspicious, so I hung up! He called back even ruder, so I told him he was very unprofessional and was not going to talk to me in that way. He started raising his voice and yelling and whining in my phone again saying that he represents Apple and is just trying to help me! Yes, I hope and pray that he doesn’t have all the information off of my phone because of this app. I didn’t remember the app until about 12 hours later!

Scammmmmm. Please don’t listen to them. Don’t download this app. You are a scam. You took my 3,500 but do you guys think you are going to spend that money no. God will punish you guys. All you guys could do is this. You think you could scam someone and go freely no. I will ensure something gets done with you guys. You stupid Indian people. I hope that you ask for forgiveness after what you did to my sister and I. How can you be this heartless and still from kids who have little to know money. We should have known but we thought you guys were apple trying to him. You will try and try but one day you will get caught. We gave you guys to police. What ever you do in life; you will get caught one day always remember that. And when you steal from people that money will never satisfy you because it’s not yours. You got us but you won’t get us again.

BEWARE OF SCAMMERS!!!. This app was used to scam me! I was having issues with pairing my Apple Watch and I googled “Apple support number” and clicked on the first thing that popped up. The lady that answered the phone told me to download this app to screen share, she then proceeded to have me open up my Settings on my phone went through my Apple ID and wanted me to go into Apple wallet which I do not have set up thankfully. After these red flags she then asked me to open up my Cash App because “Every app is connected to your Apple ID and we just need to verify your Apple ID.” After arguing with her about why she needed to go to CashApp and against my intuition/better judgement telling me there was no reason for this I opened the app for just a second. I then got a terrible feeling when my routing number popped up first thing so I quickly exited cash app, ended the call and deleted this screen sharing app.

Scammers!!!. This app is used by Scammers do not download if asked by the supposed “support team members” I was scammed out of $700 yesterday. I got an email from PayPal trying to confirm a purchase for a $500 Iwatch that I did not order. The email had a tech support number to call if you need to cancel and refund or check on the purchase. I called that number and the first thing they had me do was download this app then proceeded to walking me step by step on how to get my money back. I unfortunately didn’t catch on to it what they were doing until afterwards. I had to go close my checking account and open a new one due to this. I also have to go get my phone scrubbed and cleaned professionally to make sure they didn’t leave anything behind that can compromise my phone or sensitive information. I’m so mad at my self for not realizing what they were doing before they stole $700!!! DO NOT DOWNLOAD APP IF THWY ASK KNOW IT IS A SCAMM AND HANG UP THE PHONE IMMEDIATELY AND BLOCK THE NUMBER!!!!!!

Finally for apple!. people have this app all wrong! its not teamviewers fault that todays scamers and hackers r lazy and untalented. this app allows remote access to ur device, and if u dont know that, u shouldnt b installing it unless told to by a trusted source who u would like to give remote access to. this app does exactly what its supposed to and its a great app, people shouldnt b 1 star-ing it because they were fooled into using it to give a scammer access to their device. sorry this is my first review and i only did it because i saw how badly this app was getting reviewed by people who shouldnt b reviewing it and dont know what it does

NOT a scam. This app is NOT fraudulent. People are just being dumb and not noticing that they are being scammed. Sure, this is a way you can get scammed, but come on, USE YOUR BRAIN!! Don’t ever show your password to anyone! It’s yours! Plus, Apple NEVER CALLS YOU! Stop being dumb, it’s a good app. Don’t review it negatively for being bad at noticing that who your talking to is scamming you. For its use, this app works perfectly fine and I recommend it for anyone wanting to share their screen for help from a friend. Just don’t connect with a stranger! STRANGER DANGER! Isn’t that what you have been taught?!?!? I mean really.... how much more do I have to say. Use this app if you are wanting help from A FRIEND. It is a perfectly fine app.

Fraud!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Do not download this app if you are with apple support. They are not real Apple support. This app allows them to see everything thing on your account. Total scam!!!!!They’ll hack all your details through this app and make your life hell. BIG TIME SCAMMERS! They made me download an app called Quick Support which gave them access to my phone. They were able to read text messages between me and my husband. They got omy husband’s checking account details and transferred 2000$ from our account using Zelle. Later on the made my husband buy 2000$ worth gift cards under the pretense of identification. Thankfully we ended up not giving away the gift card detail. The scammers also said that the reviews of this app are not real and Samsung is trying to spread negative information about Apple and this is why there are negative reviews! THESE ARE SCAMMERS !!!!!!!!!!! If you are reading this review, then you have already lost some of the money.. In the end, the so called apple support personnel got annoyed after trying to convince my husband to give Gift card details and started saying abusing when he realized it is going nowhere. Hope this help. Good luck!

Don’t download prevent fraud or scam. Hi download this app because I was told that I was being hacked and in order me to prevent this I had to screen share with a person that called me and I end up doing that and they got into my cash app and sentMoney to another cash app which I lost $100 and now I can’t get them back and they said I would have to buy a Google play or iTunes card over $100 in order to get my hundred dollars back so I think this is a really big scam I told I thought PayPal that people are using that to get into peoples accounts throughQuick support so please do not answer any phone calls and do not use this app ever

Beware this was used by a PayPal scam. I called what I thought was a PayPal number regarding unauthorized charges in my PayPal account. They had me download this and then got access to mirroring my phone while I transferred money to them from my bank account!! So they saw it all. I had to close all my accounts etc and I don’t know if this leaves a marker in your phone to continue monitoring it. At the very least if this is a legitimate app used the creators should come in here apologize and realize they are being used by scammers and research it. Don’t. Download. This. App. it will be a nightmare for you!!! I don’t blame the app or developers but they could at least address this with everyone that fell for these scams. To just say thank you to the ones it works for us not very customer service oriented and shows they could care less. Again not their fault but take some initiative to at least appear like you care!!!

Scammers! ❌. Do NOT download this app, use it or continue the phone call with these people. After looking at reviews after the fact, I was also told that my phone was hacked, but they are the hackers! They got to me after I called Apple support because I seen a suspicious $50 taken off my card which I did not add for a subscription. They ask you to download this app to share your screen! Again do not listen, HANG UP THE PHONE ASAP! I let the situation go to far and they ended up taking all of my money from my bank account. They have access to your whole phone(working through your cashapp) and can also see you through your camera which is very weird. I will never let another situation go this far. Be careful.

Functional screen sharing between iOS devices!. Screen sharing works well, even though it’s limited to viewing with no direct interaction. This is a HUGE upgrade from previous versions of the app! Finally, a reliable way to remotely see what my clients are doing on their screens! Too bad that iOS requires such a convoluted and complicated procedure to make it happen - I’m worried that my oldest iOS users won’t be able to initiate a support session without already sharing their screen with me!

What is wrong with you all?. I have never leaved a review on anything before, but for this app I just have to. I want to offset all the negative reviews that idiots that have been scammed made. Seriously it is your fault for being an idiot and you are blaming this app? This app works perfectly as described. Don’t blame them because you were a moron that let random people access your phone. You want to be mad at someone? Be mad at yourself. I’m sure I’m saying what the developers are thinking.

Garbage. I do remote support all the time so I was really REALLY excited to be able to find a way to support iPhone users. After trying it on both my phone and then later trying to “support” my parents I can easily say that this is a worthless app. It is WAY TOO HARD to get working and impossible for non tech savvy people who are going to have to put this on their phone to get help. Devs need to imagine trying to help their grandma instead of someone who is already technically inclined and wouldn’t be asking for help anyway. The correct sequence of events: 1. I text the user a link which loads up the App Store with the correct product. 2. They download and open the app. Any approvals are one simple yes or no button to authorize access. 3. They read me their id number - NOTHING ELSE SHOULD BE SHOWN ON THIS PAGES. 4. I type in their id and press connect. 5. Done That is it. Videos going in and out of settings and lots of info is just a PITA. I ended up giving up on helping my parents after 40 mins watching them through FaceTime trying to get this app to work. Don’t waste your time.

PayPal Scam. This app was used in a PayPal scam. When I tried to call about an erroneous charge in December from The Best Franchise Store the customer service people had me log into this app to take over my phone and have full view as I logged into my PayPal account. When I started asking questions they got hostile. At this point I knew it was a scam but I kept going to see how they were going to “help” me. They wanted me to open up an app to pay in Bitcoin? I laughed and said I didn’t think so and they hung up on me. I was scammed out of $229. dollars from The Best Franchise Store that posed as Dyson. Please do not listen to ANY Customer Service agent that asks you to log into this app. It is a Scam. DEVELOPERS - You clearly see a trend here! 95% of these reviews are telling you that they got scammed using Your App including me. CAN YOU ADDRESS THIS AND OFFER ANY KIND OF SECURITY OR HELP TO INNOCENT CUSTOMERS? All you do is praise the reviews of people saying your app works great. It’s probably coming from the Indian Scammers that you support! This is ridiculous! Please reply and offer any solution and security. Rise up and be accountable.

Don’t Be Confused. I know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify.

As an IT tech, this app is great. I’m really sorry to the development team that so many scammers have made use of this to take advantage of poor folks. Stay safe and stay vigilant. Don’t give out info to people without proper verification. I use TeamViewer and Splashtop side by side every single day in my line of work. So as soon as I needed a way to control my iPhone 11 from my Linux laptop I searched up teamviewer. I have to say that functionality and reliability of connection is perfect (especially since it’s usually while my phone is on the charger in the next room) and I find that it performs exactly as advertised. Thanks guys!

Don’t get this app, scammers READ PLEASE. If anyone calls you saying they are here to help you while you are trying to get help with your account for an app, hang up if they tell you to get this app. Rate it 1 star as well. They will basically have you screen record thru the app and say they sent you money to your bank account, then if your bank account is showing they will hang up and take ALL of your money out. They just took my boyfriend’s mother, his brother, and his money out of their account. ALL of it. They tried to take mines but I didn’t have my account information showing so they just hung up on me. I’m glad I didn’t or I would be in the same boat as them. This needs to be deleted from the App Store.

Remote Support App - No Scam. If you receive a call from Appel/Microsoft/PayPal or any company and said you download this app for do a “support”, it is not the app who scam you, you are letting the people who want your information access, this is a great app for remote support, if you do not know much about IT stuff please do not rate something could help a lot. I use a lot this in my work for help customer WHO DOES NOT KNOW MUCH ABOUT IT WORLD, and all of them are really happy with my service. Recommendation: think a little bit when you receive a call, do not panic and verify first if the person could be legit.

Scamed with this app. I was scammed thought this app. I was calling xfinity for tech-support the operator convinced me to download this app so he could work from my phone to diagnose my issues-anyway he asked me after I downloaded this app go to my Home Screen. I thought this was unusual to leave the page he was working on but we continued to talk, he asked for my bank authorization for somethingThat’s when I knew I was being scammed .when I questioned him he told me I was the one that called him and not to worry, this is what’s needed for xfinity to help me. He said I was connected to their server and even if I deleted the app we were still connected the only way to disconnect was to keep the phone off. Not sure if any of that is true but beware if you download this app.

Great app, ignore the 1 stars. I love using teamviewer QS for my IT Clients, and I also use it w/ my grandma to help her with her iPad, she’s elderly and I’m a state away, and it makes life so much easier to see her screen rather than tell her what she sees. To all the people who have been scammed, you should educate yourself on basic Internet Safety, someone asking to take control of your screen or even Apple or your Bank calling you is a common scamming tactic. It’s a shame that they use legitimate tools, but this awesome FREE app deserves all the praise for the great tool it is

Great legit support app. When used properly this app is extremely helpful! The reviews of people who were scammed while also legit are not the fault of this app. Use your own due diligence when requesting support. If you’re looking for Apple Support then go to Apple’s web site and not a Google Search. Better yet, go to the Apple Store where a tech can teach you about common sense along with whatever help you need. As an IT professional, I have used this app to work with clients resolve their issues remotely.

Nagahyousef. yes this is real ...This app was used to scam me too , I was having issues with my location and I googled "Apple support number" and clicked on the first thing that popped up. The guy that answered the phone told me to download this app to screen share, then proceeded to have me open up my Settings on my phone went through my Apple ID and wanted me to go into Apple wallet asked me to open up my Cash App because "Every app is connected to your Apple ID and we just need to verify your Apple ID." and when I said no this is not right he said ok go for Home Screen and find anything work with Zelle or any app you pay money with it.....After arguing with him about why he needed to go to CashApp and against judgement telling me there was no reason for this I opened the app for just a second. I then got a terrible feeling when my routing number popped up first thing so I quickly exited ended the call and deleted this screen sharing app. DON’T DOWNLOAD THIS APP IT IS SCAM.

This app works as intended from all reviews. From all the reviews why do you folks let anyone access your phone remotely? Which means every single one of you have said this app works as intended. This app is very secure it's up to the user to let anyone access it. I use to use this app for instacart to share my screen with my Gf so we can grab things at 2 different areas of the store because grabbing per item is timed. My only issue is my phone and iPad runs hot with an hour or so use. But this app is securely and works perfectly.

A great support tool. This is a great way for our help desk to connect to our users to assist with work related issues on personal devices. Unfortunately, a lot of people seem to be confused about what this is and what TeamViewer is for. A lot of reviews rate it poorly because a scammer attempted to trick the user into downloading it as a phishing attempt. That’s like giving an email app a one star review because you fell for an email scam. TeamViewer is a legitimate app and service, but YOU are responsible for your own online safety. If someone directs you to install it, and you do not 100% trust that they are who they say, DO NOT!

Watch out for scammers. I got a call from Apple, saying that someone was trying to buy stuff from my bank account. Freaking out, they told me to download this app. I noticed it had a 2 star review. I started to wonder, “wait, y is APPLE calling about suspicious activity. Isn’t my bank supposed to call about suspicious activity? Also, I’ve never had to download an app before, when Apple helped me”. I decided to read the reviews. (Just in case it was legit, I told the woman that it was taking a long time to download, so I could buy time to investigate). I seen a bunch of people saying that this was an app scammers used. I then said to the woman, “Sorry ma’am, but I seen that the reviews were talking about scammers using this app. How do I know ur really apple?” She immediately hung up. I called apple, & my bank, to make sure all my stuff was secure. My bank said everything was ok, & big surprise, Apple said that they had no records saying they called me. About a year ago Apple called me & I asked if they were legit. The person talking to me was super nice, & gave me lots of proof. If u get a call, don’t hesitate to ask, “how do I know this isn’t a scam”. & if things aren’t adding up, hang up, & call the company (to see if they really called u).

App does what it says it’ll do. I’m purely leaving this review to offset the geniuses that are rating it poorly because they were fooled into letting someone view sensitive information on their devices. Not too smart if you ask me. Just like you should not tell someone personal info over the phone, clearly you should not SHOW them this information either! And then turn and blame this app?! Wow That is in no way the fault of this app. This app does exactly what it says it’ll do. It allows someone to view your iOS device screen. This can be very helpful if you are trying to help someone with their device. I tested between my iPhone and my iPad, my iPhone and my MacBook. It works

Scams!!!. Im kinda dumb ngl but I didn’t double check the Apple support website since I haven’t really used it that much. Anyway I clicked on the number and it called and it didn’t give me a robot at first like it normally did but I was like oh well, then this guy with an Indian accent answered and spoke like an Apple customer service employee would so i was like nah it’s fine and like while he was telling me what to do I was like he’s probably a scammer but I felt like I was being racist because I mostly based that over his accent and I was like omg stop and then so I listened and I stopped right as the app downloaded onto my phone but I didn’t use it or anything I just hung up. Anyway, this gets used by scammers so don’t use it if you get told to by some Apple support company or whatever, can’t believe I almost fell for it but oh well.

Isn’t used for scams if you don’t let random people connect to your device. When using remote support software, it is important to understand that it’s never a good idea to invite strangers and when using any remote support services, it’s vital to review the security settings. Education on how to avoid scams is the best way to protect yourself. I have never had a security issue and started using TeamViewer because a government CIO recommended it 6 years ago and it’s been essential when I need to help my 72 year old mother with her computer and phone issues. No offense to those who got scammed by people via this app but the app isn’t the problem; it’s scammers using the app.

Don’t be a stupid user and allow malicious people in..... TLDR: Don’t be a stupid user. App works great! This app works great! It does exactly what it is supposed to do. It’s not the apps fault you are a stupid user. ****The reason for all the bad reviews is completely user error.**** If you don’t let them in they cannot get in. Simple as that. If the link looks shady don’t click it. If you didn’t request support don’t click it. If you don’t use the account i.e. PayPal then don’t click the link. If you don’t recognize the sender don’t click the link. If it asks for permissions on your device stop what you are doing and close out immediately. If it is sent from a generic email that is garbled don’t click the link. If the logo looks off don’t click the link. If there are grammatical errors don’t click the link. If you have never heard of this feature don’t click the link. If it asks you to log in don’t, go to the app or navigate to the webpage outside the email or communication. If you were not expecting it, don’t click the link. If it is asking for money stop what you are doing and close out immediately. Go to the manufacturer’s app or the company’s website from a browser by typing the address in manually or google it and verify the claims in the email or whatever form of communication you are getting scammed on today.

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Ann lungdog60. Do not use this if asked for bank details due to eBay gift card not purchased by you. They will get into your bank account with your help and buy gift cards and take all you money. Do not use this anytime you are in you online banking I was taken.

Don’t trust this app. A phone scammer told me to download this app to get my details since someone apparently took money of my bank account. 😡😡

Love the screen sharing. Awesome TeamViewer. Kudos for being the first app in iOS 11 with support for Screen Sharing. One small problem though the video is shown in portrait mode even when my laptop is in landscape. Is it possible for the viewer to rotate the content and display it?

Be careful. Scammers are using this app to access your info - do not use unless you KNOW the person calling. Do not use on an incoming call - the scammers seem genuine! I have deleted this app

Miss. Almost got scammed when they wanted to screen record my bank details saying someone was using my details in Western Australia for a trip to America lol like come on no one is travelling esp when a pandemic is happening right now. Maybe next time

Hackers use this app. If asked to download over the phone by someone trying to help you do not do it hang up

Scam/Fraud. Got a call up saying they’re a Telstra/NBN Technician and said some one is hacking my internet over east, Told me to download this app on my laptop end up taking $1800 from my bank acc. Lucky I called it before it progressed as it was pending still. App should be terminated. F****** dirty scammers!

Used for scammers!. Once I mentioned the review I saw on here about scammers he called me about 50 swear words and hung up.

Fabulous way to help family members. In combination with a phone call and the ability to see your family’s device via this app many hours of frustration will be saved. Well done team viewer, this is absolutely fabulous!

Use extreme caution. Warning !!!!!! This app is used by scammers and phishes to take control of your device. You could loose your personal information such as passwords and banking info.

Scammers. Almost had me but I really hope they didn’t get anything out of me

Doesn’t work. Keep getting the error “Unable to connect. Reason unknown” Finally managed to get it to connect after 30min of trying and it doesn’t even broadcast / screen share, just records and saves to camera roll.

Scam alert. I got a call to downlod this app. Said there is an unauthorised transaction from my account. And then i almost believed them. And they were asking to open all my bank apps . Dont download this app if some one asks you to This app should not be for public use.

Works like a treat. If you have parents that need support on their iPhone then this is the app Send them the link to install via messenger and then get them to run it Now ask what the is is and login via your TeamViewer remotyou can see what’s on their screen and talk them through any issues Enjoy

An Application Used for Scamming. Scammers will use this application to trick those who are gullible enough into sharing their bank account information. If someone has called you claiming money has, or will be deducted from your account, do not fall for it and never give your personal information to anyone unless you can confirm that the source is legitimate! Do not allow yourselves to be tricked by scummy losers who can’t find real jobs.

Great app - don’t accept calls from those you don’t know. Great app. Invaluable for supporting IOS devices especially for elderly relatives overseas. Please impress on them to NEVER accept connections from someone they don’t know - even if they say they are the queen. Then they won’t get scammed. We only use when I am on the phone talking to my mum and it’s brilliant. Please help your old folks to stay safe from scammers and and don’t blame the tool.

Works for one device but not another. I am trying to help my mother sort something on her phone and it will not give her an ID. I can however get it to work with my partners phone. Lack of support for issues is another reason for the low star rating.

Scammers- do not down load this app.. “Someone “ called on my mobile number to ask if I wished to continue or unsubscribe from a particular online monthly big company service. When the print came up asking for them to screen share, I declined and deleted the app.***Do NOT DOWNLOAD THUS APP***

SCAM SCAM SCAM SCAM. Got a phone call today saying that I had a $900 internatinal withdrawal from my Visa card. Then was asked to download this app so the technician on the other end of the line could “fix” my phone to stop it from happening again. Safely to say this chick read the reviews and hung up before proceeding further with the Scam. The phone numbers are now blocked.

Beware. Scammer called me saying that a person from USA was trying to take $18,000 out of my account told me that I needed to download this account in order to cancel its a scam

Warning. Just to let anyone know that if you are being asked to download this app over the phone please do not do it as they will ask you use remote screen broadcasting to see all and everything that you are doing on your phone it’s a scam it just happened to me

Malicious usage. Warning. I was asked to download the app to access my details from fake Ebay support hackers today. Do not be fooled. Needs high level Protection for users!!

Beware of scammers. Yesterday I was talked into downloading this app claiming to be from my bank. Like a fool I provided the with the number provided by this app and they were able to see how much I had in my account. They scammed me out of $2000. DO NOT DOWNLOAD THIS APP UNLESS IT IS FROM A KNOWN TRUSTED SOURCE, LIKE SOMEONE YOU ACTUALLY KNOW. NOT SOMEONE CLAIMING TO KNOW OR HAVE ACCESS TO ANY ACCOUNTS YOU HOLD! Worst app to download ever as bank won’t return my fund! Thanks team view for making live easier for scammers.

To beware. This is a free app everyone can use it.!! It’s up to you to falling in a trap..! You shouldn’t claim your stupidity to rating this app. TeamViewer is life changing and Revolution for cyber computing and support. Thanks for every developer who created this app. Kind Regards

This one is used by scammers. I had a call from Telstra technician who was trying to tell me how my internet is bad and I need help. Just a bunch of scammers 2 guys trying to convince me that I need this app to achieve better internet. Idiots.

SCAMMERS USE THIS APP DO NOT DOWNLOAD. Just got off a call with a scammer. I brought up the fact that the reviews on this app suggest scammers use this app to scam people. He said to me “are you suggesting that you’re smart and that I’m a fool?” .. he then hung up. Scam: Visa & Master Card security team were blocking a purchase of $900 from Atlanta USA. 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️ stay safe fam.

STOP!!! SCAMMERS!!!. I don’t usually fall for things like this, but I almost did this time! These guys almost convinced me to give them auto access to my iphone. 🤦🏻‍♀️

Scammers favorite’s app. I just got a call from scammer and he did ask me to download this application to link my bank application and log in. I did download it and luckily i didn't open this application. 👎🏻👎🏻👎🏻👎🏻

SCAM!!. hi if you’re seeing this DO NOT DOWNLOAD THIS APP IF ANYONE TELLS YOU TOO i got a call from “telstra” and they were very rude and kept asking why i hung up the call, like because it’s my house ??? please be safe it’s a scam

This is a scam. Don’t download this/ this app allows scammers to see everything on your phone

Scammers Delight. I just received a phone call from people claiming they need this product to offer a refund. Needs more thought put into the design.

DONT USE!!!. Scammers use this app do not download it no matter what SCAMMERS USE THIS APP WATCH OUT!!!!!!! They called me saying James smith is trying to hack my account and withdraw money of my bank account and I was telling her I don’t have an bank account and she kept telling me to tell her what wa son my screen what numbers(my IP address) and I didn’t give it she ended the call straight away DONT USE APP!!!!!!

I enjoy the app. I enjoy this app, I don’t understand why the rating is so low. I would definitely download, works great with apple products 👍

Can be done but is quite finicky. As this is free and iOS screen sharing is in its infancy, don’t go expecting a quick and simple setup process just yet. I advise testing it on yourself first so you know what you have to explain to the customer as there are many steps. Also, very important to make sure you’re running the latest version of teamviewer on your computer otherwise you won’t see the screen sharing, just screen shots. If you need to help guide someone on their iOS device in real-time, it definitely can be done with Teamviewer apps.

Fraudsters. As above. Very believable. Letting you know they have found fraudulent transactions. Do not download and allow access

Doesn’t work. Fiddle and doesn’t seem to work between my iPhone12 and ipad

Beware of scammers. This is an excellent product but unfortunately scammers attempted to use it today to access my iPhone. I did not allow them a connection but be aware ! No legitimate company will request access to your devices for refunds !!!

Scammers use this app-BEWARE. Utilised this app to stop eBay payment. Purchased so many things over the Christmas period online. Got scammed for $600 from my account

Acceptable V 1.0. For a 1st version it’s acceptable. May I suggest critical updates: * Remote control highlight where touched * Screen Resolution options including full screen * Sync Portrait or Landscape mode * FaceTime Audio integration

This is scam!. Do not download this if someone is calling you asking to install this app on your phone to cancel some transactions that are going to be withdrawn from your bank account!

SCAM. I had my “bank” call me to say someone made a $4000 transaction from overseas. To then download this app, and once I read the reviews I hung up straight away and deleted the app without opening it.

Cyber crime. Telstra Australia contacted me and using this application is assisting me with cyber crime. However, will update on progress.

SCAMMERS USE THIS APP. I almost got scammed. They told me to download this so they could get into & share play my phone! Beware. This rate is not for the app itself it is a warning!!!!

Possibly used by scammers. DO NOT USE THIS APP if a company tells you they are trying to refund you a dodgy payment and ask you to download this app.

USED BY SCAMMERS. Your app is being used by scammers. Just received a call by scammers claiming they were from the NBN and wanting to access my phone through this app.

Scammers alert. Someone called to tell me that someone from China had used my card to purchase a $250 eBay gift card. They verbally abused me when I said I’d heard of this scam and demanded to know where I was. Very creepy.

iPhone/iPad control not working. Not working when trying to use my iPad to control my iPhone 6S+ (and vice versa). After following all instructions carefully I get this message from TeamViewer on the 2nd device “Remote side does not support remote input”.

Scam. Don’t download. Telstra technician (apparently) telling me to download to check on hacking of my ph. When asked who the developer is and how is Telstra associated to an external app they hung up.

Useless. Connection drops off within minutes. Unusable

SCAMMERS. Just had a scammer try to get me to download this app due to a bank transaction of $800 from the US. Instructions were to download this app. DO NOT DOWNLOAD THIS APP. This is all a scam, as soon as I read the review to them about scammers they hung up. DO NOT DOWNLOAD THIS APP.

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How to delete this app?. Can someone please tell me how to delete this app?

SCAM. Fake Apple support scammers will make you download this to have access to your information, don’t fall for it stay away from this app.

iPad to iPad. After trying to connect iPad to iPad, it seems not working. Am I right if I say I should connect PC to IPad?

Close call. Unless you are familiar with this app Don’t download it ..........and if you are asked to download it, DON’T open it unless you know who the person is........almost got scammed by it this morning........close call.

Fails to work at all. Claims “commercial use” then closes. Avoid. Would give zero stars if that was an option.

Bad app. Stay away! I almost got swindled from giving access to my phone to whom I thought was apple support but gave someone access to my banking info! And user name etc... stay away from this app

Great App. Easy to use and recording was very good.

Be careful. There is a company posing as Apple support that asks you to download this app to get access to your Apple device. Do not use this if a tech support agent told you to download it.

Does not work on iOS 12. Keep up with the times! Doesn’t work on iOS v12.

Good. It’s ok for presentations, but does not work for controlling the device that is using the Quick Support app, because I can’t push any buttons, swipe or do anything. Also I noticed that I couldn’t use this at a place (even while I was connected to WiFi).

Pas de connexion possible. Pas de connexion possible

Doesn’t work when trying to help someone on their iOS device.. It won’t work. Says partner needs to allow iOS broadcasting, but seems not to work regardless. Otherwise it used to be a decent app, desktop version is the best though.

Cannot connect to iPad. The 3D Touch Record / Start Broadcast function does not exist on my iPad. There are no instructions or help to get this enabled. Without it I can connect, but cannot view the device.

tried 10 times. cant remote on ipad

DO NOT DOWNLOAD! THIS IS A SCAM!. My mom was recently scammed by someone calling her, impersonating the bank and saying that her card was used to purchase bitcoin from the states. They then tell you to download this app so they can get access to YOUR PHONE! This app is used by scammers, please take it off!

Trop cool l’app. App

Not working. So, I tried to help my mother and my father remotely. They are not living together anymore and quite far to reach. I was so happy when I saw that TeamViewer was now able to share screens on iOS, because they always need some IT help every now and then. The issue I have with this app is that even after they gave me their code to share the screen, I was not able to see what was on their screen. Both my parents are technologically inclined and they manage to activate screen recording in control Center, use the drop down menu and select TeamViewer. I just saw a spinning wheel going on for ever. It took me about 20 minutes to get them to download the app and do the manipulation. I was unable to help them on 2 different occasions. This app is not working properly. Just too bad.

Meh. It works OKAY, but try to avoid the scams Just use the app and not fall for anything they say, otherwise it’s alright

Need fix. It suckss I can't use it

DO NOT USEEE. If someone from apple support tells you to download this app it is not apple support it is very much a scammer who is trying to access your bank account!! Nearly fell for this. Reported it to the police.

Team viewer. Impossible. No matter what we did would not connect and my son is a computer engineer. I however am technically challenged and we got nowhere. Totally frustrated . Not a bit user friendly

Scammers use it!. Very dangerous app..the people that scammed me used this app on me..watch out!!

Fake application. Its fake. Don’t install this app

Can not be used to give a technical assistant from a computer to an IPhone. Downloaded the app and try to use it to give assistant from a computer to an IPhone, but does not work. On the IPhone, you can just record a video to share with the other computer, but not the screen. By the way, my Phone runs on IOS12

Perfect solution for remote support. Sometimes users just have a hard time explaining what they are seeing or doing on their device. QuickSupport eliminates the guesswork.

Scammer site. Do not use this app if your "apple support" technician requests you to open it. It is a scam.

Do not use. Guy was asking for my bank info when I told him I bought something on I tunes and it took my money and didn’t let me download it.. why he needed bank info for that is weird to me. Maybe a scam and he also got very aggressive with me “JUST GIVE ME THE NUMBERS!”

Apple won't let real time screen sharing happen. If you're looking for the same kind of wonderful utility that you get with Teamviewer on PC or Mac, you won't get it with this app. Apple doesn't allow apps to stream a live view of the screen. So for this app, you take a screen shot, and the person at the other end looks at the screenshots as Teamviewer uploads them. It's kludgy as workarounds go, but the developers don't have a lot of options.

Old version. TeamViewer is now at version 12, rendering this version unusable! It's incompatible with v12.

Craps out. You end up spending way more time debugging the app than helping with support. Craps out when launching chrome then gets into an endless error loop that requires power cycling the iPad to break (even double clicking home won't kill it!!!)

Screen sharing currently broken.. I try to use this app every now and then to help family members from afar. But, it constantly disconnects seconds after establishing a screen sharing connection with the message “Screen Broadcasting - Live Broadcast to TeamViewer has stopped due to: (null)” This seemed like a killer app feature for the screen recording introduced in iOS 11, but it has only been disappointing and frustration inducing. If this can ever be solved, it might be a really great tool. Sadly, for now, we have no way of knowing.

Totally not user friendly!!. I still don’t know how to make the connection!

This was a scam. I did not want to give it any stars at all. It was a long process beginning with asking if I would like to cancel my Amazon account and did I wish it refunded. They said it was a one-month trial membership and I was now in the second month where the $39.99 had been taken. I later checked after I hung up and I pay annually and it’s not due for another five months. Woman who initially wanted to know if I wanted a refund walked me through a process where a time counter began to start and I think that was a keylogger. She then transferred me to her “supervisor“ and he wanted to know my banking information and if I was an Amazon user. At that point I canceled what I thought was the keylogger so that the timer stopped and I connected to my IP vanish account. When I told him he didn’t need that information he said yes I do and let’s do that right now. I said you don’t need that information. Thank you very much. And I hung up.

Requires an additional mobile license.. After all the money we pay TeamViewer for all of our licenses, they want more money for us to help the occasional user with their phone? Outrageous. I wonder if Anydesk is free...?

iPhone support. Unclear visual (pixelated)of iOS screens with Quality settings set at max.

Sketchy. This app seems super sketchy. Talking on the phone trying to set up amazon prime video and the person on the phone could see what I’m doing and wanted my bank app to be open. I’m scared to use my phone now

Bad service. I can not cancel what I did not buy??

A great app. For anyone who requires to have access to what may be multiple devices, look no further than Team Viewer. This app was clearly and competently created and better yet, is free for personal usage. I just can’t say enough about this products usefulness,nearly endless features and always up to date.

Impressed. Screen shared my iPhone with my iPad and it worked flawlessly. Very straight forward to setup and stable connection

Ça fonctionne bien 😌. J’aime bien 😌 Bon logiciel !

Client technical support nonexistent. Communication below acceptable level Totally unresponsive site. Very frustrating attempt to take seriously the Intended services.

Great app. This is a great tool when troubleshooting remotely.

Used in scams. This app is used in scams by hackers phoning you and pretending to be major companies. Beware,

Play video. It can’t play video when you play video it will not work

No remote access, read only. Read only with overlay message

👍. Super

A far cry from the desktop remote control. Understand that teamviewer is trying to work around Apple’s restrictions but this app is really not very useful for remote technical support. Users have to do a screenshot before we are able to see anything and even then it is just a photo. Great attempt but will not use the app.

Bad app. Don’t bother. Trying to use the app to help my dad remotely. The app is not intuitive when launching. It’s not as easy as giving a code out or password and steps are incorrect.

Bad. Beyond bad. To call this bad is insulting to things less bad than this. If you are using TeamViewer, you are probably dealing with someone on the other end who is not terribly savvy. This program/app requires them knowing how to add the screen broadcast button in control centre, adding it, enabling it, and then you discover, even from a paid for desktop version, you see nothing but an incomplete, incorrect animation that you cannot close. The screen records, thanks to iOS, but you cannot see it from the remote device. In short, it is useless and does not work. I will not be renewing my $500 annual TeamViewer desktop version; I've seen cheaper products that actually work. This one DOES NOT WORK. It is useless.

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Scam. Googled Apple support and the first link that came up look like an Apple website. He started asking if my debit card was linked to my old iPhone I told him I removed it that’s when he asked me to download this app. When I called a gentleman with a strong accent came on the line and was asking for me to download this app so we can see my home screen and what I was seeing. He didn’t ask for me to go to my bank account and have a pending transaction of $250 I thought why would Apple want me to send $250.I have since deleted the app and change my passcode.

Scammers and Fraudsters Dream!. It is unbelievable how a company can come up with an app that is supposed to help people but, instead, it helps criminals steal-rob us of our money! Yes, I do take some responsibility for believing that this company monitors suspicious activities and stops the users from falling prey to scammers and fraudsters. In my case, I was in the middle of trying to retrieve my money when told to download this app so they can walk me through the process of doing so; I was not given the time to read about this app or I would have stopped the whole process right there and then! Thanks for nothing 🤨

Disregard other reviews about scams. This app is very useful when helping others the right way. I use this to help all my older relatives with tech support and couldn't ask for a better program. Yes people use apps like these to run scams, but that has nothing to do with the company or the app itself. You just need to be careful and keep an eye out. Don't blame the app if you got scammed. And you aren't to blame either. The scammer is. Just make sure to take it as a lesson and learn how to spot a scam and remember to always ask questions and never download any apps if someone calls you. Always call them direct.

Works flawlessly Even for thief’s. This is a remote support app as it states.. and it works great, the fact that successful crooks are using this software is something like a good review,,, It has also made it so from Alaska I can help my wife with a iPad problem when she was stuck in DC during this pandemic, Thank you TeamViewer for making that possible.

Beware! Apple will NEVER ask you to download this. My mom thought she was on the phone with Apple tech support using my phone. They told her download and accept their connection. Then instructed her to swipe across the screens once the saw cash app they told her to open it. And they gave here 3 codes 499, 999 and something else. Of course they were trying to scam her into sending money but we caught on to it. We hung up and disconnected and deleted the app and hopeful that is the end of it! My God this was almost a disaster. It’s not the apps fault but it is used by scammers.

Scam beware. I am having trouble with my MacBook and was Googling Apple care phone numbers and they came up. When I called they said my account was locked out after they had me download this app. This app lets them access your phone! This was a first for me and usually I pick up on scams, but assumed at first that they were legit cause I looked them up. They did NOT answer as Apple though so it’s totally on me. Let this be a warning to anyone else looking for tech support help. They had me log onto my bank account app to see if a dollar was posted. I questioned them on this and closed the app quickly and said there was nothing there. I hung up on them and they did not call back. Going to have to monitor everything for unauthorized charges now, but my Apple Pay was to a old canceled debit and my other card is attached to a different bank so hopefully I didn’t give them enough information or time to steal information. I feel so stupid now....

DO NOT DOWNLOAD THIS APP. I was just contacted by this Indian guy who didn’t tell me his name.. Then proceeded to tell me that my cashapp was closed and that people been trying to hack into my account. Then he told me to download this app so that he can help me get my account back. So I said can you just close my account but he told me no that cashapp isn’t allowed to close people account. So I hung up and then he called me from a different number and started texting my number saying that I have too get my account back. So DO NOT DOWNLOAD THIS APP

Be warned name guys starrdale walker. They from Indian they said they are cash app customers service would help u with u refun but they put in u bank account make u sign to u bank and zelle ask u have cash app friends that can help u .. after u bank block transactions they said call back u bank to unblock them tell them. Your he friends They even say do not tell them it’s cash app because it’s gonna take 3 to 4 business day to get a refund so please make sure that I give out your information cash app does not have a customer service number so look for the support on the side and not trust people

Major Scam!. I got an email claiming to be from PayPal saying they were going to charge me $250 for some thing I did not want more time. The email looked very legitimate with a PayPal Logo. When I called the number number, they told me there has been a lot of fraudulent attempts on my credit card. They were very convincing, and unfortunately I gave them information and allow them to get into my checking account. They scammed me out of $1800 that I needed to pay utilities and other bills. I am 72 years old and feel really violated. I have no way to meet my expenses now. Where can I get help! How can these scammers be stopped!

Fraud. Worse app ever I called apple apple support or thinking it was and this guy slick talked me the entire time telling me to go to my account witch was my savings account tried to have me send him a small deposit through Zelle which it was the last three digit of my cell thank god it didn’t go through I kept telling him this didn’t sound right and once I figured it out he hung up I called back and it kept saying it’s busy total fraud. I’m just worried that he saw my bank account information but that was covered only the last 4 showing

This app is NOT A SCAM.. This app is not a scam, it’s just a tool that happens to be used by scammers. If you are trying to let someone help you or control your phone from your computer, this is the perfect app. Please, please, PLEASE educate yourself and realize that Apple will NEVER call you directly unless you have told them to call you. Apple’s tech support is US based, and doesn’t actually outsource call centers in foreign countries.

Works great as it should. Not a scam.. The app works flawlessly. Just dumb people thinking that Apple is supporting them thru a third party app (this app). You would think Apple can securely connect to your phone iPad for troubleshooting, if they don’t already. Again this app is not the scam it is the people who don’t know how to use the internet.

Does exactly what it says. Literally writing this review to try to balance out all the complete morons blaming the app because they have their information to complete strangers without bothering to confirm who they were even talking to. The app has absolutely nothing to do with its users being braindead

Amazing app, does what you expect. I’ve used this app and the desktop versions, it does exactly as expected. Great way to access another device or even your pc. People that are SCAMMED into downloading this app are fools and will do anything told by “apple care” or other scamming companies obviously use the best on the market. They’ll use its intended purpose against them.

Amazing App. Ignore the reviewers.. The app works just as described. The people who are complaining about scammers are the same people who send the Nigerian prince their banking information and whine when they take their money. This is just an app that allows you to connect to another iPad or iPhone. No one calls you. You have all the control. I use it to connect to my parents in another state to help them on their iPad. Works perfectly.

Legitimate App. The app works great if you need to connect to another device to assist with it remotely, especially with the emergence of COVID-19. I've seen a lot of people rate this 1 star because they've encountered scams, and I feel like that's unfair to Teamviewer. I know that on their desktop platforms, they do detect incoming connections from countries like India where remote scams are common. I've yet to test that personally with the mobile app, but for its intended use, it gets the job done.

Works but maybe not the way you think. This program does do what it says it does but if you install it thinking you are going to get remote control of an iOS Device, you are going to be disappointed. This program is VIEW ONLY. There is nothing the developer can do about that. It is a limitation of iOS. To add to what others have said, only install this if you understand what TeamViewer is. The program is not a scam but is apparently widely used by scammers.

SCAM. I share the EXACT story as the reviewer above. I thought he was tech support. Had me download this app so he could “see” what’s going on. Even though I know exactly how my iPhone was disabled. I’m the one who foolishly did it by accident. He tried to manipulate the conversation saying he could see hackers trying to get in and that’s how it got disabled. Said they’re trying to get $$ out of bank. And had me sign into my bank app. That’s when I said this has nothing to do w/tech support. Why would I even have to show apple my financial business?? Then he dropped the call. SCAM

Scam Scam Scam. I was called by a random phone number and told that someone hacked into my cash app account. From there i was told to download this app to increase my security on cash app, but luckily before i made an account i checked my email to see if cash app had emailed me and come to find out; they didn’t. I asked the man i was on the phone with if it was real and he said “ohh yes, i can give you my information and company name” when i asked for it the line ended. How about the people that created this app crack down on hackers scamming people on this app!

Scam alert. I went to a website called apple customer support and showed two people wearing apple shirts. I called the number and they said The problem I had was an unauthenticated icloud account they had me down load his app so I could verify my account. Then they had me download cash out app. I definitely was having red flags, but I had called them. When they said they needed my or any one in my family’s debit card to help validate my account, I hung up and deleted the app. Know that with this you are inviting someone into your phone.

Ignore the Bad Reviews!. This is a great app, and it doesn’t deserve a low rating just because scammers like to use it. Lots of unsavory types will use tools that are also used by good people. TeamViewer: if you’re reading this, I strongly, strongly recommend that you add a splash screen on first launch advising users about scammers. This will improve your user reviews.

useless, despite prepaid reviews. 1) it can take screenshots, but while a person on other side manages to take a screenshot, i explain faster verbally everything; 2) you can not preconfigure email account, it just doesn't work. there is no option for ports, security type is only ssl. Even with that limited ability the email profile wasn't created; 3) file transfer- where it finishes? i tried to upload jpg, expecting to find it in Photos, but it wasn't there. Also, upload dialogue has bugs: it doesn't show the progress, it looked like it stuck. After pressing Cancel button i found out that files have been transferred, but as i said i could not see them anywhere

Stops sharing screen after a couple mins. After a couple of mins sharing my screen a dialog appears with this error "teamviewer live broadcast to teamviewer has stopped due to: Attempted to start an invalid broadcast session" and the sharing stops. I have to press the Ok button many times as the dialog repeatedly comes back until it doesn't then I can go to the app and restart sharing. I'm giving one star because it works but not long enough to be useful. All app versions are the most recent. There is ample evidence of many users having this same issue. Wish the developer would fix it.

Dan. Dan is brilliant! Patient with this senior citizen who had the misfortune to have an i13 that malfunctioned. The transfer process stopped in the middle and apple could not figure how both phones interacted badly with each other. Of course Dan figured it out. 7 days with apple’s team not able to fix it. 15 minutes with Dan to resolve all the issues. Please give him a raise! Tom Bain

Great legit support app. When used properly this app is extremely helpful! The reviews of people who were scammed while also legit are not the fault of this app. Use your own due diligence when requesting support. If you’re looking for Apple Support then go to Apple’s web site and not a Google Search. Better yet, go to the Apple Store where a tech can teach you about common sense along with whatever help you need. As an IT professional, I have used this app to work with clients resolve their issues remotely.

Use this app to help my mom. To those that are calling this app a scam, they are just naive and gullible. The only reason why anyone got scammed was because the user willingly gave an access ID and then granted someone control of their phone. Don’t blame this app for the user not being smart. The app does exactly what it says it does!

App is fine, but scammers use it to siphon unsuspecting people’s accounts 🤬. I will tell you the same as I’ve read my girlfriend tried to get her money back from a broken dish she ordered on eBay. she googled eBay help instead of signing into eBay, she got a guy named George with a East Indian accent for over three hours try to get all of our credit cards! we are at wits end!!! he was very polite and luckily he did not get them! Call the credit card companies and made sure they were OK! Update, girlfriends account was stolen, $500😢

Are you serious. Let me guess, you downloaded this because you thought they were going to give you a $500 paypal refund? Poor thing. Not fair to the app developers that you got swindled because you believe everything you hear. I got some waterfront property in Florida I can sell to some of you guys

Scammmmm!!. This is a total scam. I tried to help my grandmother when her phone got disable after an update and I should have know better. He wanted me to show him my Apple ID and he said I can see there is a via. I’m going to charge you 25 cents. Can you login into your bank account and see if I charged you. I knew then something wasn’t right and I hung up on him and stopped the video deleted the app and changed my password. Luckily my visa he could see was expired. So I think I came out okay. But still very sketchy and scary.

Normally, I don’t install poorly rated software, but I wanted to give this a try.. As someone needing a remote control app for mobile devices I thought TeamViewer might work for me. I saw that much of the TeamViewer software at the App Store and at the Google Play Store was poorly rated by users, but I installed it and tried to use it anyway. For this software there needs to be a new rating below one star! It is the least user friendly, least usable software that I have ever attempted to use I am sorry to have to say! I am a very experienced computer user and this software is really BAD!

Working much better lately. QuickSupport has been much more reliable in providing remote screen viewing for iPhones and iPads lately. It used to quit all the time but some combination of TeamViewer updates and Apple updates has improved reliability. The Teamviewer company themselves are great and provide solid support for paid licenses. This doesn’t prevent untrustworthy people from using the app for unsavory means, but when used as intended by trusted people, this app is becoming truly solid!

SAD misguided reviewers.. This app is invaluable for remote support, I’ve used it for years. Just cause some scammers decided to implement it in their routine doesn’t make the app bad. If anything it shows how well the app works at what it was intended for, remote access. If your dumb enough to fall for one of the scammers you shouldn’t destroy a legit companies reputation over your unintelligent decisions.

Good app. One star reviewers are idi0ts.. This app does what it is supposed to. People leaving one star reviews because they got scammed are gone ignorant. That's like giving your iPhone a 1 star review because someone called you and scammed you into giving them money. It's not the app's fault; it's your fault. YOU fell for the scam. YOU downloaded the app. YOU sent the money. Stop blaming other people for YOUR shortcomings. Developers, you have my sympathy.

Scammers. To whoever is planning on downloading this application, please do not. This app gives access to all your contact information, bank account, pictures and everything in your phone. I just got scammed through this app because the service provider was able to see what I was doing on my phone. They made me buy bitcoins from my saving account. I hate this application and hope the developers see this. May you die and your souls burn in hell. You don’t deserve to be here on this planet. You are a wicked person and may your family and whatever you touch dishonor you.

SCAM. This is a scam I had a unknown payment and I called Apple support then it was a weird man who told me to open settings and allow him to see he told me to open my bank account app and told me to show my face 🤯😳and I even had to show him my messages with the unknown payment confirmation and it was all crazy once i show him my bank thing he hang up and took over my Home Screen luckily I did not open my debit card details and I deleted the app pls never Google Apple support it’s wrong and you will get scammed 😕

SCAM SCAM SCAM !!. Don’t download this app, I REPEAT DON’T!! Cash App Representatives usually use this app to scam innocent people and to record your phone to see your personal information. The Cash App support was supposed to help me get a refund back from my account but instead this lady name Janet Campbell had told me to download this app, I’m thinking it’s to navigate on how Apple does it but instead she was asking me to go into my cash app to do verifications then told me to go to my bank account which I had to end the screen record ASAP because she wanted personal info and she got me with hacking my Cash App where money was taken out off from my back

Love it, needs a VPN option. I absolutely love this app, 5stars. However, I think you should create a VPN app for iOS (or a option on the main app) to connect to your home computer not only would it make it easier to connect remotely, but people would be able to do banking and other things on public networks. Or another idea would be instructions on the app to set up a VPN on IOS specific to each computer.

Fraud. I received a call from “COINBASE” in which I was told there was a fraudulent signin into my account. Now I had just downloaded the app 2 days ago and had not even done anything to it so I was surprised to even had gotten the call in the first place. The lady then proceeded to tell me in order to fix this issue I needed to download an app and stated it was this app. So I began to google about this and saw others had stated fraudulent people have tried using this to get into your phone and take your information. When I mentioned this to the lady and told her I was uncomfortable sharing my phone screen with her she began to get louder and louder with me on the phone. I requested another person to talk to and she then placed me on hold and came back 1 minute later and told me if I downloaded the app yet. Again I told her I’m not sharing my phone screen with you so you can take my information she then hung up the phone. If anyone calls you and tells you to download this app be careful and beware of scammers!!

Good for consumer, but scammers uses this. Ok so this app is good for seeing another party’s laptop screens and phone screens. But BEWARE, scammers use this app as well to get access to your screen ONLY IF YOU LET THEM. This app is secure and won’t sell your information or your privacy to scammers. THE ONLY WAY SCAMMERS CAN SCAM YOU IS IF YOU GIVE THEM YOUR 9 DIGIT NUMBER. DONT!! Otherwise, this is a great app for teamwork and/or if you’re a supervisor trying to supervise activities

Scammers use this!. I tried to delete this app off of my phone. There needs to be a way to completely erase this! I called a number I thought to be AT&T’s help center. They told me my phone had been recalled and that they would replace it but I needed to give them a security deposit. I’m calling them so I figure it’s ok. The guy had me download this app and go on my bank app. I then started to feel very uncomfortable. I hung up and deleted app from my screen but it still shows up in my settings and now I am on here and it just says open. How does someone completely delete this. I know it can be a useful tool but scammers are using it to steal. BE CAREFUL!

Scammed. I was scammed by these people back on January 6. Thinking I was calling the Apple support team was asked to download this app where they manually worked your screen from there end I was trying to get my AirPods fix the get into my bank account and got money that I didn’t approve of stating they was trying to put it back. Call my bank immediately still fighting to get my money back almost lost my job in the process when they got money out of my Zelle account. Very upset and disappointed please be careful.

Arvig60. Thanks for the real time access to Customer Support. The call was clean, clear and there was no problem communicating with the Customer Support Team. We were able to resolve the issues because we were able to hear each other and see what the problems were thanks to QUICK SUPPORT APP. Thank you again for your assistance. I will happily recommend QUICK SUPPORT to everyone in need of REAL TIME ASSISTANCE!

Filthy East Indian. I was scammed by a group of East Indian pieces of SugarHoneyIceTea! I called about boost that wasn’t applied. Then they took me through a bunch of transaction to the server and told me about hackers logged in to my account. They in fact were robbing me of my cash app money. This app needs to be removed especially since its being used more for scamming. Perhaps add a feature where the “tech” person has to enter authentic credentials which would allow for tracing their IP location. Worst is they keep calling back to try and get in your bank account!

☢️⚠️🛑S T O P🛑 Cash App Scam⚠️☢️. ⚠️❌🚫❌🚫⚠️ beware beware beware! If you have been sent to this site for any reason by “CASH APP” STOP🛑. If you have called cash app customer support and you have ended up here you are the victim of a S C A M ❗️❗️❗️ A HUGE SCAM‼️‼️‼️ YOU WILL LOSE ALL OF YOUR MONEY!!! Immediately Disconnect with whom ever you are speaking! ⚠️DELETE THIS APP 1st!! Remove ALL INFO from CASH APP UN link all cards & DELETE CASH APP‼️⚠️it is a real scam! In a matter of minutes I lost over $2100 half of that was in my cash app account half of that was in my checking..... THE SCAMMERS do a screen share- they walk you step-by-step on how to solve the problem that you called to report!! They ARE NOT NOT NOT cash app representativeS!!!

This app helps a lot. I use this app to help my 94 year old aunt to get to a weekly meeting on Zoom. As long as someone is there press “allow” for her, I can control her device. And even after the meeting is finished I can play videos for her on her device or even help her make WhatsApp calls. Once in a while, it thinks I’m a business and kicks me off but that happens rarely. Overall I’m very pleased with this app.

Garbage. I do remote support all the time so I was really REALLY excited to be able to find a way to support iPhone users. After trying it on both my phone and then later trying to “support” my parents I can easily say that this is a worthless app. It is WAY TOO HARD to get working and impossible for non tech savvy people who are going to have to put this on their phone to get help. Devs need to imagine trying to help their grandma instead of someone who is already technically inclined and wouldn’t be asking for help anyway. The correct sequence of events: 1. I text the user a link which loads up the App Store with the correct product. 2. They download and open the app. Any approvals are one simple yes or no button to authorize access. 3. They read me their id number - NOTHING ELSE SHOULD BE SHOWN ON THIS PAGES. 4. I type in their id and press connect. 5. Done That is it. Videos going in and out of settings and lots of info is just a PITA. I ended up giving up on helping my parents after 40 mins watching them through FaceTime trying to get this app to work. Don’t waste your time.

Beware this app is being used to scam people. I woke up one morning and notice this app was downloaded on my iPhone along with teamviewer remote control. My apple is had been changed as well. I quick deleting this app and the other one and it continues to get reinstall during the early mornings. They are going through my messages as well. Please be careful I have changed my Apple ID and passwords and deleted all my messages to be safe. I don’t know how this is possible but I keep having this problem.

Scammer app. DO NOT DOWNLOAD! I had the same experience as the guy who reviews this app that got an email saying that Apple charged him $199 and “if this is incorrect call this number”. So I called the number and got this foreign guy who told me to download the app and I downloaded the app and then he told me to now open up my bank account app and see if there is a $199 charge. So huge red flag went up in my brain!!! and I immediately hung up on him. Then he kept calling me back like three times until I blocked his number. Talk about super aggressive scammer!And now I deleted the app but I’m very insecure about my iPhone been hacked. UGH!

SCAM.!!!!!!!!!!!!. Seeing the reviews there are so little stars I actually read the only review on here and I am so glad I just listen and hung up the man told me to download this app I’ve call Apple before which I thought was so weird because they do get access but tell me my IP number to confirm it’s me only this time he said “they are using my IP in Texas” but when I asked what is my IP number he said I can not see it but was getting ready to tell me to enter my card number and was doing most of the thing the previous review said. DO NOT DOWNLOAD THIS APP.!!!!!!!!!!!!!!!!!!!

Apple Scamers. I was charged a fee from a company claiming to be apple. They told me to download this app in order to receive a refund back, so I did. Once the app was downloaded they said that my cashapp was declining the refund so to use this app, so that they could remote in my phone to issue the refund. Well to make the long story short they took over $300 from me and I have no way of getting it back. These people should be shame of themselves, taking people money and we’re already in a pandemic. Please be careful and aware of this app. If anybody asks you to send money or download this app please don’t.

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TeamViewer QuickSupport 15.50.1 Tips, Tricks, Cheats and Rules

What do you think of the TeamViewer QuickSupport app? Can you share your complaints, experiences, or thoughts about the application with TeamViewer Germany GmbH and other users?

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TeamViewer QuickSupport 15.50.1 Apps Screenshots & Images

TeamViewer QuickSupport iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 15.50.1
Play Store com.teamviewer.teamviewerQS
Compatibility iOS 15.0 or later

TeamViewer QuickSupport (Versiyon 15.50.1) Install & Download

The application TeamViewer QuickSupport was published in the category Productivity on 09 July 2013, Tuesday and was developed by TeamViewer Germany GmbH [Developer ID: 357051969]. This program file size is 37.6 MB. This app has been rated by 4,068 users and has a rating of 2.4 out of 5. TeamViewer QuickSupport - Productivity app posted on 23 January 2024, Tuesday current version is 15.50.1 and works well on iOS 15.0 and higher versions. Google Play ID: com.teamviewer.teamviewerQS. Languages supported by the app:

HR CS DA NL EN FI FR DE EL HU ID IT JA KO NB PL PT RO RU ZH SK ES SV TH ZH TR UK VI Download & Install Now!
Other Apps from TeamViewer Germany GmbH Developer
TeamViewer QuickSupport App Customer Service, Editor Notes:

• Minor fixes and Improvements.

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Find on this site the customer service details of TeamViewer QuickSupport. Besides contact details, the page also offers a brief overview of the digital toy company.

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