Splashtop Business App Reviews

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Excellent and reliable. Been using this for almost a decade now and it just gets better all the time. Started when Logmein stopped being free. Never looked back.

Caps lock issue. I would give it 5 stars but no matter what keyboard I use, there is a bug to where it is being read as caps lock. So everyone thinks I am screaming at them……

Great product. Reasonable pricing.. I have been using this product for 3 years after switching from Logmein. It does a great job to let me remote to 10 computers via PC and iPhone.

Fix the app for iPad Pro 11. I have been using Splashtop for a few years now. I love the access and how everything integrates.. The app for the 11” iPad Pro I have begged to have it re-designed to fit the screen properly. I keep getting pushed back on the re-design. It works properly on the other Splashtop apps Enterprise etc...... Fix this and I will change to 5 starts.. Lots of screen real estate loss as it stands now...... Thanks.

Good way to remote in. The app is a versatile way to remote into multiple computers. The business version however does not utilize all of the iPad Pro 11” screen. The personal version does, yet the Buisness cost more. I hope they update the buisness app soon.

Sorting. Love the app,but with multiple computers to access, I’d like it even more if it were easier to sort them in the listing.

Decent, but going the wrong direction. As another user said, special character support is very poor. And it’s getting worse. I use a bluetooth keyboard, and it used to work fine with the apostrophe (‘). Now, after some update, this character is no longer supported. Some characters like hyphen (-) and plus (+) send as the numpad character, which makes a significant difference for macro settings in some apps. I can’t imagine anybody using this app for significant typing is going to be using the software keyboard. Please fix the keyboard support, and stop making it worse. (Edit: I just checked, and even the software keyboard won’t send apostrophes.)

been using Splashtop for 7+ years. The service is generally very good and connection issues are infrequent. This is my business’s primary screen share platform and I am a happy customer. I applaud the developers for constantly improving the apps and infrastructure.

Splashtop Experience Review. I have used GoToMyPC for decades and since they were purchased, in my opinion, by LogMeIn I saw the service decrease and the cost increase. I recently switched to Splashtop for a free trail and fell in love with the service. The desktop application makes it so easy to connect to remote clients and the ease of the UI when connected is so much better than that of my prior. I wanted to share my experience that I intend to be a long term customer as long as the service remain reasonable and reliable for my use. I would definitely share my experience with all my colleagues and friends.

Handy Item. A great tool to work from anywhere!

Don’t waste your money. All these 5 star reviews are fake!!! The product does not work! The instructions are not clear. The website takes you in circles and when you ask for a refund they will direct you elsewhere.

Spectacular. I switched over to Splashtop a few years ago when the previous remote we used tripled their yearly fee. I couldn’t be happier. Splashtop Business works great and was a true lifeline saver during the pandemic. A great value all around.

Nice update. I like the improved features and the actual remote control seems a lot smoother with no mouse mode glitches (so far) when first connected. REQUEST: Can you please make the scroll bar and the three buttons at the bottom go transparent along with the onscreen mouse buttons when the transparency slider is adjusted?

Awesome for PC. Works like a charm for my PCs. Stop working on my Mac Pro mini though. Had it not stop working on my Mac, I would’ve given it a 5 stars.

Over RemotePC, GOTOMYPC: This is the best for me. I like this over many others because of one key thing. It works fabulous well for running a remote session on PCs from iPad. I have an iPad Pro with magic keyboard, and the experience on a PC via SplashTop is fabulous. The trackpad is smooth, the mousing with it works perfectly, and even two finger scrolling with the iPad Pro magic keyboard is great via SplashTop. I have used various remote login systems. I have extensively used GOTOMYPC (GT). I tried RemotePC for a while and it was super clunky. GT was always quite good but it’s very expensive and it is terrible. With GT on an iPad, you get this icon of a mouse you can move around, but then have to use a separate arrow on it to select stuff. You have to invoke a separate keyboard to allow yours to work, and you cannot scroll in any way. you have to click within the scroll bars on the right of windows to move things up and down with the pointer. So, SplashTop has won me over. I can run a PC or Mac flawlessly with it, remotely. I purchased the business user single license and it’s a great deal to, compared to some of the others. Highly recommend this. It’s not only solving a problem for me, it’s making it enjoyable to remote access PCs via an iPad.

Destroys Battery. I’m reviewing the iOS app specifically. I’ve been using Splashtop Business for several years now, and been largely happy with it on PC/Mac, and it seems to work well even on iOS with one caveat: It absolutely destroys battery life. If I forget to force close the app, it will tank the battery on my iPhone 8 Plus in a matter of hours. Another user posted a review, and Splashtop responded that this was a known issue and it would be fixed in the next version. That was six months ago. Why is it still an issue?! I don’t know what the app is doing in the background (it’s not supposed to be doing ANYTHING,) but it is using a whole lot of battery. I wonder if someone is mining crypto currency or something?!

Provides what I need for our business. So easy to use. Never had issues. Gives me ability to remote into our computer for quick look ups for customers instead of returning to the site to access the computer . Pricing is very good also.

Works with a few glitches. Overall, I like the app as it allows me to easily remote in to my office even with high GPU programs like CAD. My main issue (which I feel should be a simple fix) is the shift issue. It will randomly “hold” shift and only type in caps. You have to open the keyboard and click shift twice to get rid of the caps. Not totally debilitating, but pretty annoying. While it hasn’t happened to me, I’ve read on forums where this has locked people out of their computer because the shift issue happens when they are typing their password. Seems like this is something that should be addressed. I’m hopeful!

Impressive performance. Moved from Parallels Access. Easier to use with more features.

A good app BUT…... One BIG problem, it loses the connection often, even if idle for just a few seconds. Other times, it will drop the connection after a minute or two while working on another app and there doesn’t seem to be any way to control connection timeout.

Works perfect with an iPad. Go to my pc was trash when connecting from an iPad. I read a review that this worked well with an iPad and I gave it a shot. It’s been perfect so far. Just as smooth as if I was in front of my pc. I couldn’t be happier!!!

T-Mobile User. For a while this app didn't work on T-Mobile and it was aggravating but THANK YOU SO MUCH FOR FIXING 😃😃😃

Easy to use.. It connects every time. Will buy again.

Fails on iPhone. I’ve had this app a while. It worked at first and I was satisfied but for 3 months I’ve been unable to log in from my iPhone. No luck with Splashtop support. I only give it a 2 because I can still use it if I have access to a pc or iMac to access via browser. Update: support has been working with me. I’m able to access with iPhone in non-wireless mode. That’s an improvement and I’m encouraged that they will find the complete solution. Upgrading rating to 4

Needs update for newer devices. Works well, but needs to be updated for newer devices. Devices such as the iPhone X and newer will have the screen cut off on the top and sides when zooming. I’m constantly switching between landscape and portrait to see the side of the screen! Reply: Update your app. Changing the resolution of the remote computers is not a viable solution. The app should properly handle zooming with any resolution. The top and bottom should be considered. See Apple’s app design documentation on “safe space.” Also, check out how other apps handle this correctly. TeamViewer is a good example.

Great app / missing transfer feature. The app works great and i use it constantly. The only issue i have with the apple version is its missing the transfer files feature. I need to transfer files from my pc to my ipad because i do design work and only apple has the programs i use for that. I have to download them from my work computer to my home computer then from there to my ipad and its a major hastle. If we can get to that point with this app then i will have no other compliants with splashtop.

Apple Pen not supported. The app would receive 5 stars, as it does what is supposed to do and is quite stable, but the remote mouse could use the support of Apple Pen for accuracy. Fingers are not as accurate,

Great remote app for the price. I use to use Teamviewer and LogMeIn with the company I work for, but the high price for these 2 apps are insane. My boss found Splashtop so we have it a try. For the low price, it’s well worth it. I give 4 stars because my only problem so far is, I use my phone to remote into PC’s quite frequently and I wish Splashtop had the option to blank screen and disable the keyboard & mouse on the remote PC. This feature is available on the TeamViewer & LogMeIn app which is a must have option. Splashtop team PLEASE ROLL OUT THIS FEATURE on the next app update!!!!

Best remote access app out there!. Very reliable and responsive. Use this app for a while now and it never lets me down. 100% recommend it. Great on iPad as well.

Latest Business Update. The latest business update has bugs. To see your computer list you have to uncheck “show groups”. Just backwards from previous versions. Also in the latest update “Favorites “ shows no computers either checked or unchecked. Hope this gets fixed quick as I don’t want to have to wade through over 300 computers to login to my favorites. Help please! Normally a great app! UPDATE: today’s update fixed the problem! Many thanks!!

Best remote control app!!. I have been using your software for 2 years already, and it just keeps getting better! Have close to 200 controls devices on it already. I have zero issues to complain about, but would like to request to have the ability to switch clients groups, from within the app, like can be done in the desktop app. Amazing product, and keep it up!!

Great for iPad remote access, but…. The actual application is easy to use, logs in smoothly, and rarely has connection issues (with exception to internet disruption). Compared to others, this is far superior. If you have two screens on the computer you’re logging into, there’s support for both at once, or one at a time. There’s an easy Control-Alt-Delete function for locking/restarting, etc. In terms of connectivity, it works well. However, there’s a major update needed for this to be viable long-term… After a year+, Apple’s Magic Keyboard is not fully supported. Keys such as arrows and shift/control commands don’t work. Splashtop has work-arounds within the on-screen keyboard controls, but it takes twice as long to click through the additional menu bars. Apparently there’s a fix in place, but this significantly impacts usability. Definitely 5-star material once the usability is resolved.

Best iPad/iPhone to Mac option I’ve found. I’m a big fan of the iPad and it’s the only large screen device I want to carry everywhere with me, but sometimes you just need MacOS. Splashtop’s implementation makes the iPad a first class citizen. Scrolling works! Not just that you can scroll, but the speed and precision of the gestures matches that of on device apps. What little lag there is due to the laws of physics is completely reasonable even when the iPad is on 5G and the Mac is on Wi-Fi. Both touch and trackpad/mouse keyboard are equally well supported. Stage Manager is supported! The window can be resized and the content grows or shrinks accordingly. And using this from an iPhone is completely usable too. Very impressive and even their most expensive plan is a completely reasonable price if you make good use of all the features.

Best Remote Access tool EVER. I can install the app in all my devices ( my cellphone, mac and windows) and easily remote control and support in any device. The high performance amazed me. Simply the best

Beats All Others. I’ve used all other remote software and this is light years ahead of all others. I now have 50 computers for the cost of 10 at competitors. Our employees are working remotely and love the speed. 10 stars if I could give it.

IPad issue fixed!. Overall great product!

Very helpful!. The app is absolutely the best I have ever used to connect to my stations on the go! Very user friendly and very simple ten stars if I could!

iPhone app great iPad app ok. On the iPhone it’s such a small screen that you “push” the mouse around but the iPad, since the screen is bigger, it’s essentially a touch screen. However, I have difficulty in selecting icons. It would be better if there was an option to control the mouse cursor the same way as on the iPhone.

Thank you Splashtop. I want to thank Splashtop for helping me set up a business account trial during Covid-19 lockdown so that I could remotely help my 7yr old log onto her Zoom classes. It was invaluable for me. Thank you to Kadiatou Toure and the Sales team for offering their assistance.

Needs update. This app should be updated for the new 11" iPad. Cannot take advantage of full screen real estate with this app compared to the personal app, which does not offer the same professional features.

Excellent Value. Have used the very pricey log me in for years to access my health club computers. I had been waiting for a Splashtop to allow remote printing and black out my monitor in use. Finally everything is working great. Highly recommend.

Not very reliable. I’ve been using splashtop for business for a few months now. Sometimes it works, other times the mouse response is horrible. This last time was the last straw. My right clicks were not registering. It is imperative that when I need to access my work computer from home, that it works. I even logged in from my windows pc at home thinking that maybe it’s the iOS app, but still very poor response from my mouse to the work computer mouse. Will look for another program.

Best solution for remote access. I have used several remote access platforms in the past and Splashtop is hands down the best so far. Super easy to deploy and install on my mobile device and computer. The streaming is fast with no lag whatsoever. Great work team Splashtop!

Great for travel. I’ve been using it several years and the ability to provide client support at any time has been invaluable. I also use it to provide remote access for my clients to their own machines under my account using the manage groups and users feature.

Very happy with it. I have used dozens of VNC programs over the decades and they all have issues, they all have problems, some are free, some cost lots of money (TeamViewer)and I’ve never been happy with any of them. About 15 years ago I retired from emergency medicine and needed a reliable way to access my computer at my vacation home and vice versa as I travel back-and-forth between the two homes. I ran across an employee of Splashtop and we got to chatting and he said give it a try. I was using the free TeamViewer at the time and TeamViewer got real pissy about people using it for free even though I was only using it for one computer. So I decided to give Splashtop a try. I’ve been using it now for about two years and I am very pleased. The cost is relatively minor and is made up due to its ease of use. I have only had one issue and it was fixed in about 20 minutes with a call to tech-support. I like that I can use it with my iOS devices and can transfer files over different computers. I can’t really think of any cons to say about it. I use it to check in on four computers. Each home is run by a computer so I check in on those fairly often and really haven’t had any issues. The one feature I would like is that if for some reason Splashtop is not responding it would be nice if it restarted itself, or even restarted the computer. The way I have it now is that I have to remotely shut down the computer and restart it for which I use a Z wave module on the server.

Far easier to use than Logmein. I’ve been using logmein since 2008. One of the “features” is the tiny mouse that you move around and right or left click. Unfortunately, on the iPad, half the time you can’t click the correct button since your finger is so big relative to the button size. In addition, the service was for free at first for a few years, but the price has continued to climb, and is now stratospheric for access to just two computers. When I first tried splashtop when it first came out, it was too clunky and slow. Given the price of logmein (I had to buy TWO licenses since I have four computers! Ouch!…$700/yr!), I finally tried splashtop again. Boy, what a difference! The mouse scheme chosen by splashtop is far and away superior to logmein. It’s a joy to control excel on huge spreadsheets. No more cut/paste mistakes. Grabbing and scrolling are simple. I have doubled the speed at which I can do things. Whew! Thank you for the money-saving and time saving product. I am definitely not renewing my subscriptions with logmeiN. I AM PERFECTLY HAPPY WITH SPLASHTOP.

Easy and convenient. Easy to connect and control my computers even though I’m using a small phone for that. I just have to get use to the controls and how to move around the mouse which is not very hard. I don’t think I can work very long on it though, probably the longest will be 40mins and that is stretching it because of the size of my phone screen. It’s also very convenient because I can just connect to my computers anytime and anywhere as long as I have internet connection.

Jump Desktop iPad. Good client for iPad. Splashtop Devs — Can you please add the same experience we have with Jump Desktop? When an external display is attached to the iPad, Jump is able to use 16:9 resolution of the screen + different resolutions than native to the iPad. Please add!

Good App, but ruins battery life. If I look at battery usage, this app will have 12+ hours of audio,background usage. I think it has snooping software built into it. I have to manually close the app to get my battery usage back.

Totally satisfied. The best software ever. In a nutshell the best thing since sliced bread. Thank you for making my business run as smooth as a babies bottom.

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Splashtop vs Teamviewr. All I can is Splashtop is the best remote log in app by far ! We had TeamViewer for years which was great but is now a complete rip off to the point they will extort money from you if you decide to stop the AU$550 subscription fees and not notify them within 30 days - the fees will stick - and if you don’t pay they then unleash their international lawyers onto you and your company ! . . . if you don’t believe me Google it - hundreds of innocent people have been forced to pay up. So after that rant Splashtop is amazing and they continually keep developing their app and product. The only thing we would like them to work in is to allow questions up downloads instead of one at a time - other than that you won’t be sorry !

Latest update has broken something. iPhone 12 Pro Max Recently I am unable to use the trackpad without first disabling trackpad and then reenabling it This has never been an issue before Other than that I’ve been a customer for a few years now and it’s the best remote software I’ve used. Please fix the trackpad issue!

Excellent. Best rdp on the market!

Battery drain. First up, excellent app and it’s very functional. However when I check my iPad that I haven’t used for the last 2 days after fully charged is at 5% I checked the battery usage and found Splashtop backgroup has been draining my battery. Would be great to have the background process optimised. For now I will make sure the app is killed after use every time.

Enlightening. Thank you Splashtop So much easier and you get to communicate with real people. Team viewer is finished for me , never again.

Thanks you. Top set up made my experience the best of best never fails better then the opposition that’s why I’m with you and will be with for a long time THANK YOU VERY MUCH

Getting Better. The overall usability of the app is outstanding, just a few occasional technical issues accessing windows 8

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Splashtop Review.. Very pleased with Splashtop, excellent security and customer service. I use this system to access remotely to operate process equipment.

great app. no doubt, worth the investement ....

Best remote tool.. I am using over 4 year with no issues. Splashtop team keep on adding new features on the regular base. In short best remote support tool.

Getting there. This program continues to improve and impress. And for its price, it's a no brainer over other competitors.

iOS 8 breaks it. Love love love this product but no longer works in my iPhone following upgrade to iOS 8

Great Value. I have used many remote control systems, and this has to be the best value I've seen. It is reliable, and priced well. I have used other systems that do provide a better user experience, but those have priced themselves out of the market, especially for the limited use I need. Highly recommended for remote access solution.

Works as intended. No issues at all

SplashTop. Love it, remote management at its finest Thank You Dwayne Nova Scotia Canada

Great Product.......but...... This is a great app that I use for business everyday. I pay for good service, but unfortunately that's not what I receive. 6 days into iOS 8, and still no working product. They must think they are the only show in town....

Works great w 2020 ipad pro. I love this app! I can take my ipad pro anywhere and always have access to my mac! There’s a bit of latency but hasn’t hampered my work a bit.

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Best replacement. Using the first gen iPad for most new apps is a hassle. Not with Splashtop for Business. I have been looking for a good Logmein replacement and with this I have found it. Purchasing a business license was about the same price as purchasing the original Logmein app. So for unlimited computers and the great features it was a no brainer. Using this with Windows 8.1 brings new life to an old iPad. Tapping into my main desktop with splashtop creates an unrivaled feel. They have done a nice job building hooks into the touch interface and make its simple to use. Since I have switched I haven't looked back.

Flawless. I use this app daily. It works every time. I rely on it heavily.

fast, simple, reliable. work wonder... go everywhere with my iPad with full access to my computers

Great app. Works great with PCs and iPhones

Very impressive. After webex discontinued support for my old solution, I had to find a new remote control solution for my clients. Very functional at a great price point. Very easy to install and manage.

Solid, fairly priced. We are on our second year with Splashtop Business and use it to connect with various company computers when needed. Their pricing model is fair and doesn't limit how many computers are set up. We don't need remote often but this app works great when we do. Highly recommended.

Also replacing LogMeIn Central with SplashTop Business. Reminds me of the days of Novell who thought they were king of the hill until Microsoft buried them. SpashTop will do the same to LogMeIn. LogMein just priced themselves out of the market! Very good experience with SplashTop technical support also. Another reviewer has an issue with connections dropping and I'm sure that is being worked on, however the prompt for Windows password can be disabled in settings.

Not suitable for iOS 8 & iPhone 6. The app worked fine on my iPhone 4 and older iOS, but crashes every time when I try to connect using the new iPhone. Do not bother using until Splashtop announces a fix.

Fantastic! Much better than LogMeIn!. Fantastic! Does almost everything that LogMeIn does, but with much snappier performance and for a tiny fraction of the price! Only $60 per year for Splashtop, compared with $1,500 for LogMeIn Central!

Great remote app. Working fine

BEST APP EVER!!. Splashtop is THEE FRICKIN BEST!!!! I can go on vacation and still work! And $60 a year!!!! AMAZING! keep up the fantastic work you guys! 💜💜💜 you for making such things possible!

Nice simple app.. Very easy to use. Plug and play simple. Automatically configures for computer ip and sets up simple.

Works. iOS is very functional.

Great App!!. Best remote access app I have used yet. Quick response and powerful.

AMAZING!!!!. I never write reviews as most apps are garbage but immediately after using it I fell in love with this!!! I've always used Logmein but it annoyed me that the lag time was horrific and in the $99 version I can only have 2 computers. This amazing technology, for only $60 allows me unlimited (I think) computers and the best is there's NO lag time!! It's like I'm using the actual computer and it's just as good on my iPhone 6! I'm an accountant and I can login to QuickBooks and do payroll seamlessly with the phone app! Splashtop ROCKS!!!

Fantastic. Inexpensive. I was a user of logmein since 2005. They priced themselves right out of the market. Splashtop is awesome. You will not be disappointed.

Good but not great. Can't group devices...can't access remote device without administrative permissions...remote startup does not work...no file transfer either. Just a lite version for remote access

Wow. Wow. Amazing, fast, love it!

Lagging and slow. My logmein central subscription is due, for renewal, looking for a cheaper alternative, I stumbled against splashtop for Business, I couldn't pass the first five minutes using it without it lagging and crashing. For now I will let you know my logmein Central subscription. And Will check them next year, hopefully by then they would've worked out all the performance issues.

Excellent App and afordable. 👍👍👍👍👍👍👍

Works well so far. Well, after over 10 years LogMeIn finally changed how they charge such that it is too expensive for my purposes. So here I am! So far Splashtop Business allows me to do what I need, access my home and work computers, as well as computers of family members, for a reasonable price. Will update this if I run into any issues.

iPhone X. Need update to fit iPhone X!

Please add mouse support on iPad.. App has worked great. Please add mouse support on the iPad OS

iOS 8 crashes!!!. This does not work and IOS 8. Please fix

No place to sign up.... There is only a place to sign in, not sign up... :(

Dave @ Snappytomato. Very nice alternative solution to expensive (truly overpriced) Logmein. Only Issue..... remote pc "turn on" does not work. Spent considerable time getting everything set on the remote pc, but it just won't work. Response lag is reduced and considerably better than competitors.

No file transfer support 🙁. Heavy user for sending files to clients and wish I was able to do that on the go. Instead, I have to remote into my desktop to remote into my clients PC’s. That should not be the case. I should not need to do remote inception, but should be able to file transfer from my iPhone or iPad. Seems Android users can transfer files, but not iOS/iPadOS.

Works fast. Fast connectivity and easy to use interface make for a great product all around!

Awesome. This is a great app. It's easy to use and works. Thanks guys. This makes support work affordable and a breeze.

best alternative to teamviewer. tried many solution... Splashtop is the best performance and cost effective...!

Great app and service. I was using Logmein for years and their pricing just kept getting higher and higher. I switched to Splashtop over a year ago and I have no issues with the service. Their pricing is fair which is most important to me. The couple of times I emailed support they were fast in their response.

Great solution for computer connecting. Splashtop is a great solution for connecting to remote desktops to work remotely. No lag time. Only difficulty is working the iPhone and maneuvering the cursor. Highly recommend the program for business users on the road.

Great Choice for Companies Small and Large. I selected this product for our IT departments remote support solution for its performance, and affordability. In the past month of use alone we have conducted 150 sessions and have had no complaints. Thank you Splashtop for giving us the perfect alternative to expensive and heavy remote applications. Your mobile app is flawless and beautiful.

Great product for the "On-the-Go" business owner. This product is able to meet my needs and allow me to increase my workflow and increase my ability to assist my staff in meeting their needs regardless to where I'm at that day... South Korea, Australia, Europe, or in the mountains of Colorado! I'm only 1 click away! Basically it's a win/win for my company.

It works great on windows and macs from anywhere. Thanks

Glad I Switched. This app works great. It's fast, accurate with the ipad, and easy to use. I'm happy Log-me-in got greedy!

Love this app. Works great with many good options for 60$

Best Remote Desktop. I have used almost every single popular Remote Desktop service out there and paid a pretty penny I might add and this is by far the best value

Very useful. This app is very useful. I've been waiting for something like this. It helps a lot when traveling as I can easily access my work computer. Much better than any Remote Desktop I've used.

Big help. Great help when I am away from the office

Best Remote Desktop. Excellent RD, we switched from LMI. Good jobs, guys. Keep it up Thanks

Great App. Have used GoToMyPc and LogMeIn to connect to my office in the past. Additional features in Splashtop allows me to complete my work from home. Response time is fast.

Awesome!. The responsiveness using my iPad 2 and my iPhone 4S is amazing. I will be using this for Mac remote support to replace LMI. Thank you for a great product.

User it daily to access my computers everywhere I go. An indispensable app for my daily iPad use..... remote control my computer just like I'm in front of my PC!

Nice. Nice

Best Logmein Replacement. I have tried about 5 different logmein replacements and thus us by far the best. I love the app and software! The support is very responsive and the deal can't be beat!

Great tool!. Very useful and conviniente.

What a life saver!. Great addition to our company! We can now connect to our stores and fix issues that we couldn't before. Highly recommend!!

Optimize for iPhone X and XS Max display. Please make some changes.

Great Remote Access App. I have moved all my clients to Splashtop for business. So far no issues I can not work around. client like the dual security you can enable. Cut on site service request by at least a third.