Nextdoor: Neighborhood Network App Reviews

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Great app during a natural disaster. I’m from Ventura which was greatly affected by the Thomas fire, the largest wildfire to date in California. This app was the best way our city communicated with us during the 3 weeks the fire burned. Through this app, the city was able to quickly post information as they received it about the fire, when people could return home, where to pick up free masks for the smoke and workshops and resources for those who lost their home. Even after the fire was finally put out and the news crews left, neighbors in the affected areas who had lost their home were exchanging information about how to clear the debris, reporting suspicious activity and exchanging experiences trying to manage their insurance claims. I have learned about the difficulties of rebuilding after a natural disaster through this app. I thought this app was mostly just to buy and sell things with rude people but once our city went through a disaster, this app became invaluable, informative and helpful for everyone in our city. To the Nextdoor app team, thank you for playing an integral part in our city’s ongoing recovery.

Cannot block nuisance neighbor on Platform. I started posting a fun fact Friday related to my industry on this platform to draw in potential clients to view my page. There is a particular neighbor that comments on every single post anyone makes and the comments they make are always unrelated and sometimes inappropriate. These comments are condescending and annoying. I attempted to block this person as they were commenting false news/political things/controversial topics, I just don’t want that spread throughout my page because they comment something on every single post. Even going as far as making their own posts mocking other peoples posts. I do not expect Nextdoor to do anything with this person’s account. However, after blocking this individual they are still able to see, react and comment on posts I make. You also are not able to delete other peoples comments on your post. This person is a real neighbor, I didn’t grow up in this area but a friend who did was bullied by this person. I wish to continue advertising on this platform I do enjoy it but this person is ruining it for me and there’s nothing I can do about it. I tried blocking them and I report their comments, I don’t want to respond and feed what they’re doing. If this person continues harassing our community on this platform, without the ability to actually block them then I’m going to discontinue using this platform.

Way too many updates. This is 11 updates in about a month. You should not be fixing this many bugs in production software, and I certainly don’t see that many improvements wing made. Version history should be an honest change log, not just the same canned text every time. My internet service is capped and for me to consume over 1Gb per month just for updates to one app is totally unacceptable. Previous review: This is my weekly review of what’s new in this update. Oh, never mind. Can’t find anything mentioned. So I won’t waste time updating the app. This is a revision of my original review. The version history for this app’s last 25 revisions is the exact same text. If you are adding features, then let us know what they are. If you are fixing bugs, then you need to do more internal testing before releasing the change to the public. I need to know what is changing before wasting my time and internet bandwidth on non-applicable updates. This app is useful to me and works well. However, I am annoyed by numerous apps that do a weekly update. Please do more internal testing so you don’t have to update all the time. I really don’t see much in improvements from week to week. I have a slow internet connection, so dealing with 50 apps that need updating all the time is a major pain.

Needs some work. Please add a rating feature for when users sell/buy. It would be great, if Nextdoor is linked to Facebook that ratings from ND would show up on Facebook too and vice versa Please add time stamps on the messages!!!!! Add a way to mark pending for items. Allow a way to share a profile so interested buyers can see items for sale Great for finds, staying connected, etc. Needs work though. App is kinda of glitchy. Especially in main feed. In messaging, if you’re in the inbox and someone messages , it doesn’t appear. And the first message is hidden unless you scroll down a bit. Shouldn’t be this way upon opening messages or when in inbox already. Also, there needs to be more clarity on how to stop receiving notifications on certain posts. I tried to do it and I accidentally blocked the person and can’t unblock them on phone. Maybe I can from a desktop. MOST RECENTLY- when I list items for sale, I copy and paste the info for the item I just listed elsewhere and Nextdoor no longer allows to copy and paste. VERY FRUSTRATING. FIX THIS PLEASE Also, please make it possible to share a link within Nextdoor to someone’s profile so potential buyers can see a person’s listings. Otherwise, I have to individually link each item.

Low on Privacy & Geo Settings. Yeah. Huge learning curve even with trusted friendly guidance. UPDATE: Giving a star for developer responsiveness. A-Privacy should have two factor CRITICAL (email, txt or face*) helps in keeping apps updated & low in number to avoid hacks. B-Geo Settings should allow toggle for multiple neighborhoods. Our family happened upon this app to gift our deceased parents cherished items a second life and found the content as useful as FEMA, 311 city notices, local events and the like. We have actually done a family reunion trip based on details provided in ND, but we had to reconfig our profile and then set it back. Please look at the FEMA mobile app for examples of needed Geo flexibility. DISCLOSURE-The app is supported by sales made from their advertisers like most everything in the universe. ND is not as bad as some that get my PII and take off sending it to 50 vendors who are spamming or calling me before I get to the second field of creating an account online. If you get this by phone, just create a contact, set to block and add all the related numbers that call you. Then consider using a temporary internet number next time. Yes, I personally hate being solicited since I was born female. Being the hunted gets really old really fast! I am most happy being an offline database 😘

Neighborhood App ( Review ). Hi my name is Kamryn, I have just started using this app today on August 24, 2022. Might I add whilst said I have only just downloaded the app this evening and within half an hour I have already received notifications from different people needing help with work in their yard. I know this app is just a fun nice way to branch out and find what kind of groups you’d like to be a part of which is hard considering the app has over thousands of different groups for you to pick through. Maybe you want to volunteer to help over at the Shreveport Veterans Home Center, or something as simple as watching your neighbors dog for the weekend whilst they are out of town having the time of their lives knowing their pet is safely being taken care of in the comfort of their home and with the most trustable neighbor they could find too. Don’t take my word or anyone else’s about this app, not until you download it and try it out for yourself. Who knows maybe you could make some cash helping others, or even make friends along the way. The choice is yours, but just remember with the Neighborhood App you will always have a neighbor nearby when in need of assistance!

Think twice before joining Nextdoor!. I joined the Nextdoor app to get recommendations for local businesses and services, as well as to keep up with events and/or possible emergencies affecting my local community. Unbeknownst to me, Nextdoor took it upon itself to leverage my identity (name and street name) to send out invitations to strangers in my community without my permission to get them to join the app. I was horrified to discover this feature when I received an email notification that a person I didn’t know had accepted my invitation to join the app. Clueless as to what invitation had been accepted, I did some digging and discovered that Nextdoor had sent out 200+ invitations in my name without my permission. I feel completely used and violated by Nextdoor and immediately deactivated my account due to the company’s unethical business practices and invasive customer exploitation tactics. The overly invasive nature of the app completely overshadows any positive features I previously enjoyed. In addition, the app indicates that users can opt out of this feature, but only after hundreds of invitations have already been distributed on your behalf to neighbors you’ve never even met. If you value your anonymity, privacy, and safety in your local community, please heed this warning about Nextdoor.

A very happy camper :-). Being relatively new to this program and sometimes and sometimes not such a patient person for which I apologize :-) not only is this next-door program a wonderful program but the products you provide the platform that you offer I’m actually profoundly amazed. I have finally figured out to some degree it really works and I have a business page called grace for life ministries. You all worked very diligently and patiently with me to get it up and running and it is very sophisticated. The platform that you have provided I mean very sophisticated. I have a son with mental challenges and I now have physical disabilities after a recent surgery and I think the general message presented conceptually and verbally as a therapist after all these years is going to be kindness, compassion quality and generous thinking towards others in light of their needs. I think it fits with what you teach and would like now starting a very new year. thank you for all you doing for being so patient with me. Happy new year to you. Sincerely, Dr. Thomas R Miller PhD.

Account settings don’t work and developers don’t care. Still no redo from Next Door and still continuous spam from all over, outside my identified neighborhood! When I contacted them directly, they told me how to stop these postings. I followed their instructions and the posts stopped for a couple of weeks but are back. If I can identify my neighborhood, why do I have to sort through all this garbage????? I have been trying to get this fixed for months. There are settings to turn off the “popular posts” from outside my area, but this does not work. I’ve contacted Nextdoor and the do nothing! ANNOYING!!!! It gotten to where when I go to my notifications, the first thing I see are the so called “popular posts.” These posts are all from California and New York! Why would I care about looking at photos of ducks from California??? I go to Nextdoor for information about my local neighborhoods. Next is supposed to be a local community app, thus the name. This is so annoying, especially when there is Facebook which stays local in the local sections. I know there are some people who are ok with it, and that’s fine. But allow those of us who have better things to do with our time to turn off this feature. Nextdoor told me that’s not possible! 😡

Loving it so far!. Just joined in a few days ago and I think I’ll be happy with the concept... Staying informed and connected with your neighborhood and community can make for a better more enriching and fuller life! Promoting the feeling that “we’re all in this together” can only be a good thing cuz even adults need reminders on etiquette and how to communicate with both integrity and grace, which has sadly been going out of style as of late... This app can be the platform for recreating a better, bolder, more involving, more compassionate community with informative and inspiring neighbors who can guide us and teach us that we’re really not all that different from one another and most of us just want the same things... To love and to be loved, to be understood as we are and the capacity and openness to understand others without rancor but with respect and compassion. Well, I’m a dreamer and probably an optimistic, most times, and one can only hope for the best, yet this app gives us all the opportunity, the voice, and to take action to do more than just hope... one neighborhood at a time...!

Very Petty in my Opinion. I wish I could give this app zero stars. It is too draconian and it has too many perfectionists, in my opinion. If you post the wrong question or word it incorrectly, even if you mean no harm, someone will come and rub it in your face. I have posted honest questions that were meant to be innocent questions, and one of my recent questions attracted a whole lot of bad comments and negativity, even though it was not meant to be a negative question… and even though I decided to delete my own post later on, my account was still suspended anyway. This is beyond petty in my opinion. On top of that, I kept on trying to change my email and I was met with nothing but glitches. Also, when I tried signing out of my account and signing back in, it signed into a duplicate account that I had accidentally created months ago… but I could not get back into my original account with a profile picture, description, and everything. So I just decided to deactivate my account for good and I might not ever come back, even though there are some benefits to having an account with this app. I also do not think that you should have to give out your “exact” address to have an account, this is ludicrous in my opinion. In my opinion, you should also be allowed to use a middle name instead of a last name. I honestly have no idea how this app has gotten so many great reviews, especially with all of these frustrating glitches that I had to deal with.

Users Spreading of Opinions Sprinkled with Misinformation and Flat Out Lies. I wish Nextdoor would fix this: users seem to be allowed to force their opinion of how others should use the platform and misquote or lie about the community guidelines. I have muted users who attempt hostility like this by using the “mute” feature but the muted users can still see my posts. I don’t want them to see my posts. They are not healthy people and I would really prefer the mute feature behave more like a block. I have seen an unprecedented number of authoritarian types attempting to control how others use your platform and ethically there is a problem with that. I believe we should follow your rules not individual rules made up by local bullies. If there was a way to stop this and have Nextdoor intervene when terms and conditions or community guidelines are misquoted by users then user engagement and traffic might go up and it would definitely create a more harmonious experience. Maybe an additional reporting option for misquoting your terms? I have essentially been bullied for standing up for others even though I correctly quoted your terms and conditions, community guidelines. What can be done to resolve this issue? I am 100% certain I am not the only one. Otherwise, I love this platform and would love to continue using it.

This app has what they call “Leads” these groups decide which posts are shown.. Nextdoor has what they call community standards which if you are in violation they flag your post. Ok I guess. But then you have groups that WORK for nextdoor called “Leads” which supposedly vote to have a post removed but yet? You don’t get a warning from nextdoor about violations. Nope. Well how can nextdoor give someone a violation warning in a post about LBTGQ concerns without being exposed for their bigot beliefs. Well they can’t of course legally. So they allow these “Leads” to remove any posts without explanation of why or how the LBTGQ posts are being removed. I posted a pic of Caitlyn Jenner and explained a fact that when he was 10 yo he always wanted to be a girl. Swipe post was gone, but not before bullies and trolls had a chance to comment aggressively. The bullies and trolls? ARE THE LEADS that nextdoor HIRES to eliminate the true community. Do not download this app they also sell your information to 10 software companies. This app is conclusive to dictatorship and keep their hands clean by having these “Leads” which are racist people that dictate what gets seen. And what gets removed. Their idea of community standards is to get rid of LBTGQ and minorities. Just check out reviews on this app on review sites. Some “Leads” actually admit to what I have stated. And these “Leads” get paid to bully and discriminate wow just wow

Next door. I originally joined thinking it was a great concept. But as time went on and I continued reading posts and even decided to respond to some, I found that this App was so one sided politically and otherwise, and if the coordinator or anyone else didn’t agree with you, they’d cut you like a knife! It got to the point that people actually ganged up on you or were simply angry and mean! I joined to find friends and all I found was petty people, mostly leftists whereby you couldn’t express your opinions without being called out!!! So that’s it! DONE!!!! So here I am and decided to give it another try, but to no avail because it’s the same old Karen’s on here with their petty nonsense, their cliques and boring stories that any fool can read about in Esquire and they get so caught up in their simply minded beliefs but god forbid you jump in with your own different opinion and either you’re ignored, just passed over, or their discussions become private! But this group isn’t different than many others I’ve read about from other states, it’s nothing more than a repeat of HS, much like Facebook for dummies, mean spirited small minded Karen’s who think they know it all! So again, whatever this account was meant for sure didn’t turn out the way it was intended, and I’ll say it again….the hardcore righteous right wingers are crawling all over the place!!!

Trash. This app is a complete joke. I signed up using my google account as it was one of the options at the time of subscription. Hadn’t really used it for much other than local information until the other day when someone’s dog was lost and I was trying to help out the person that found the dog while they were contacting animal control. I decided to post a picture with the details of the animal and to let everyone know that the person who found the dog was contacting animal control so that the owner could hopefully be reunited with their loving pet. Went back into the app to check to see if anyone may have responded just to learn that my account was deleted indefinitely due to my name in my account. I use my nickname on all of my apps due to predators attempting to contact me through apps. But instead of Nextdoor advising me to change my nickname to my actual name they decided to delete my account at a time when I was trying to do a community service and reconnect a lost animal with its owner. Thank you for doing me a favor by deleting as I will in the future use a more reputable app for services such as this. Smh….. I have seen all types of nonsense on this app that had nothing to do with community and they delete me for my name and trying to help someone out within my community.

Needs update to delete all notifications. I have had this app for a long time and go on it from time to time. When I was “deleting” Notifications in the app it makes you do them one at a time and keeps adding in past ones from forever ago. It would be nice in an “update” if they had it like Apple Mail or many other apps to have a “Select” tab and a “Delete” tab. Then a “circle” on the left to select any Notifications you want to delete and a simple press on the “delete” tab and those are all gone. Plus, have with “Select” a “Select All” tab so it automatically puts a mark in the circle on the left next to all Notifications. Then once again a simple press on the “Delete” tab and all Notifications are gone. I could not even phantom how many Notifications I have in the app I never read or deleted and swiping to the left did delete them, but more old ones kept loading. How far do they go back I have zero clue and not going to spend probably hours the way it is deleting old Notifications in the app. Hoping Nextdoor reads this and puts these suggestions in a future update to clean up how Notifications in the app are deleted and not take hours.

Super far left liberal app. You are welcome to promote LGBTQ, COVID vax, satanism and “every animal on the planet must be spay/neutered” rhetoric on this app, but if you mention you are straight, have not been vaxed, had a litter of puppies, are Christian, well then, your post will be removed. If someone comments on your post something that is negative and hateful, as long as their view is liberal, it is accepted by the administrators and will not be taken down. If a comment created replies to some troll who left hateful comments, they will get banned. It all depends on whether your past comments discuss super liberal themed comments. 95% of all posts are from an animal rights activist farming out shelter dogs for $300. These are the type of people who are the administrators of this app. My mother was once told she should be killed for a belief she had about pets. She responded how mean, spiteful, and unhappy that person must be to make a comment like that and then mom said she would pray for that person. Following that, MY MOM was banned for 3 months from this app because “being a Christian may be offensive to some people” and because her comment was “not friendly.” Someone was able to tell her she, herself, should be euthanized and that comment was allowed. This app could be great but the guidelines and rules only apply to some.

Do you like spam emails?. 2nd Update: i STILL receive emails despite deleting my account a second time. Apparently deleting it once wasn’t enough. Apparently if you delete your account completely, you actually aren’t. This is ridiculous. Flagging it as spam hasn’t worked. I’ve called and been assured I won’t receive anymore. All false. I feel like the only thing I can do now is get a lawyer, it should never get to that point. Update: in response to the developer, I deleted my account. Completely got rid of it. And I STILL receive 2 or 3 emails a day. This is solid proof that I can’t actually delete my account. I followed steps to unsubscribe my email alone, and I still get emails. I had this issue years ago, and somehow it resolved itself, but this time around, it’s worse. Original Post: Then look no further than this app. It will constantly flood your inbox with posts about lost dogs, helicopters in the sky, and more lost dogs. And the occasional “what kind of snake is this?” Post as well, all of which aren’t in your neighborhood! On top of that? The emails will be about posts two weeks ago! So you’re always up to date on the latest semi-local news and happenings. Unsubscribe? Nope, not gonna happen. It would seem like it takes 5-7 business years to update your notification preferences. Really though, great concept, but this app is 90% advertising, 10% posts. The delivery needs work.

Protects people who protect child predators.. Long story short, My daughter was harassed by a local grocery store worker, Every time we shopped there. It’s my neighborhood for over thirty four years in a really nice part of town. For two years she/we were harass I’ve taken all precautions to try and change the out come of our shopping but nothing seemed to work, so I took action. Took my concern to Nextdoor, I got some super awesome support for neighbors who’ve had the similar problems with this child predator. But it took only four neighbors who reported my posts over + over again. I have recently been kicked off twice, this after revising my posts to not “offend” certain people. After being reported for “going against their guidelines” I have come to the conclusion that it’s personal + that some people just had a problem with me. Instead of helping Nextdoor rep said basically their is nothing they can do + that I have to watch what I said robbing me of my freedom of speech. So Nextdoor you failed a single mother who is doing everything to keep her daughter safe, all while keeping child predator sympathizers safe in our neighborhoods. Maybe one day y’all will do better to keep the children in our neighborhoods safe + not the butthurt adults. Signed, Super disappointed neighbor Do Better.

Just cancelled this app. I had been on this app for quite awhile and enjoyed it until recently when I had a difference of opinion and was very surprised with the behavior of many of the members. I thought it was a site where people acted like adults and you could exchange opinions in a reasonable way. But I quickly learned that if your ideas differ from the majority, you’re not welcome . So if you’re a person who likes to complain about everything- this is the site for you- if not , look elsewhere I received your response to my review , and it had nothing to do with removing anything - my problem with this app is that it’s controlled by a group of people that verbally attack you if you don’t agree with them - they act like childish bullies and don’t understand the idea that each person can have their own opinion. I thought it was a site for adults to rationally discuss ideas. I do appreciate the alerts of strangers in the area and neighborhood info , but as far as having an opinion that differs from the majority- don’t even bother. I also noticed that not all responses get posted. The site needs definite improving when it comes to everyone being able to express themselves MY CONTENT WAS NOT REMOVED!!!! Are you reading what I wrote?????? I deleted the app on my own because of what is explained in my note to you .

The good, the glitchy, and the bad customer care. This app is fine. It’s great for selling because it’s way safer than CL, but it’s really no different than any other social network. Everyone with their inputs and soapboxes is still here. That’s fine though, who cares. What burgers me about this app is that it is extremely glitchy and their policies make no sense. Every message I receive renders a double notification bubble, you can’t change pics out in your ‘for sale’ listings, even though there is a button to click to change them. You can sit there clicking “remove photo” until the second coming ... It ain’t coming down. So then you have to delete the entire posting altogether and repost it. When you have 15-20 postings, this becomes an issue. I’ve now moved exactly 1.5 miles down the road, which means (apparently to these guys) MARS, and they take the liberty of deleting my items. Not put their ability to be sold on hold, not muting the post, not even archiving, but simply deleting them altogether. When I contacted customer care about the issue, they said they could do nothing, as this was their policy. Hmmmm. This tells me they have a VERY lazy and/or sloppy coding team and complaisant customer care group.

Don’t waste your time!. This app is full of bullies to where if you say something they will make fun of you they laugh at you they come at you and these are your neighbors!!!! Yes some of these things get reported and sometimes they’ll get shut down but it doesn’t get shut down by next-door there’s community reviewers like myself who reviews these posts (it’s like a job you don’t get paid for) that’s been reported and if you’ve got biased people who are friends with them they will not remove the comment and they will continue to let these bullies go on being bullies. I was even threatened with a knife by one lady on there it is ridiculous it is a site that has gotten out of control and next-door does nothing to monitor it even though I’ve reported things in the past I just got my account shut down for three days for re-posting news articles in a private group that I created! They said if you want to talk politics make a private group So I made a private group you had to request to join when you joined you seen news articles that I reposted they shut me down for three days and said that I shouldn’t post those things!!! It’s just news it’s not conspiracy theories or made up it’s actual news! I will not be on this app ever again!

Buggy, SLOOOOW, and where is everything??!. Nextdoor has become increasingly slower and buggier, and options that were easy to find before are now hidden and take several clicks to locate. You can swipe and swipe and swipe before the screen will actually scroll. Clicking on a post or image? Hurry up and wait, and half the time now the whole app freezes up. Even typing a comment is a monumental effort … I’ll have the entire sentence typed before it shows up on my screen. Then there’s the censors and moderation. I’m a neighborhood lead and have been for several years. I petitioned hard to become one. But then Nextdoor decided to dump a bunch of random people in as moderators. Many have absolutely NO idea what the rules regarding content even are! They’ll flag one word comments like, “Really?” as public humiliation. Because it was directed toward them or their pal. *true story* It’s frustrating to those of us who originally were tasked with this responsibility. Nextdoor’s auto-censor algorithms are utterly ridiculous too … flagging words like “stupid” or “jerk” and reminding us to be “nice.” 😐 Nextdoor: you have an awesome thing going here, great idea overall and content, but PLEASE bring back the earlier format! Speed things up, minimize the constant barrage of irrelevant ads, and go back to neighborhood leads only instead of all this random crap. I don’t expect a response to this review … Nextdoor isn’t real keen on that sort of thing either unfortunately.

Deleted my thread on Covid which was a great thread.. Covid is killing people and I created a thread where people could help each other. You deleted it. I have a lot to say. First the idea is great. However you took down a thread that was possibly the most useful ever. I had created a thread where any neighbor could express their opinion about Covid and report their actual experience. It worked. People were reporting if the testing was accurate. They reported which drugs or otc meds they were using. They reported what equipment they needed to get through the sickness. They reported what their doctor said and what happened at the e r when they went. They reported on relatives who had died. We had many nurses chime in. IT WAS USEFUL. You deleted it and I never was clear why. You said it might discourage people from getting vaxed. Adults should have every piece of info available to make up their own mind. I recreated this thread without the comments and it was much less useful. I was actually crushed that you chose to take something away. Did you know doctors offer nothing? Did you know pharmacists have no drugs to offer? Did you know my entire family cheated death with 30 days or more of Covid? Do you know my daughter died from an immunization reaction? As did my friends daughter? It was a great and unique Covid thread that was a wonderful resource snd you destroyed it. Shame on you.

Bad monitors. So, apparently posting truthful and honest review about someone who is scamming, elderly folks, I’m Social Security, for thousands of dollars is frowned upon by the monitors who I’m sure are his friends. My post is removed for bullying the way provided proof of what this man did to my 79-year-old father on Social Security. This man after several years posted an ad for working on peoples houses which caught my attention right away because I’ve been looking for this man he spent over $5000 of my dad‘s money and never did the work. I have checks to prove it in the house that has no repairs done, after posting on this man’s ad that he should do the right thing he private messaged me trying to give me excuses for why he scammed my dad imagine my surprise since my name is not the same as my dad‘s name and I wasn’t in the area and he scammed my father. How does he know who my dad is he must’ve done some research himself. He knows what he did, the monitors deleted my post and said that I was bullying him not bullying him. He bullied a senior citizen on Social Security and stole over $5000 of his money. How am I bullying this man asking him to do the right thing they removed my post that just makes me mad because that means that this app is not for the negative only for what is happy and lucky and that’s not how the world works so one star for me for not doing the right thing, don’t censor people that are trying to warn others from scammers that’s wrong

These guys have no clue how to write a decent app. They’ve “revamped” the app so now you can only see the latest few of your saved items, anything past the few they show is now completely inaccessible. The new app design is awful, it takes a bunch more taps and scrolling to do what used to just be a couple taps. I primarily use this for the stuff for sale, and they’ve completely messed it up, tons more painful to use and everything is much harder to use! The app is very spammy, because you don’t have anyway to exclude topics you aren’t interested in, only to “follow” to see everything. For example, it seems like half the posts are about pets, which I have no interest in, but also no way to disable. There's no way to disable notifications for just one thread, so any thing you ever do or participate in, you'll get harassed and inundated with a barrage of notifications for any active conversation. The only other alternative you have is to never participate in any thread to avoid the barrage of notifications. Yeah, that's an incredibly "smart" way to build a social-type app. Not! And even though the app supposedly has notifications settings, it seems to ignore them because I keep getting notifications for types of things I’ve clearly disabled. Because of this I have to keep notifications for the WHOLE app turned off, which means I don't see important stuff going on, which really makes the app pretty useless to me.

I genuinely hate this app and the creators.. It used to be a great resource, especially for finding lost pets, but for whatever reason they’ve changed the app entirely. There used to be categories such as a marketplace, news, weather, lost/found, etc. However they have taken away almost every single feature that made the app useful. My biggest complaint is that you can’t even sort by date when you search, the closest thing you can get is to change your newsfeed to recent activity, but even still, that does absolutely nothing when you’re trying to search. I just want to find my lost cat, and instead of getting recent results related to lost pets, I have to waste my time searching every single post that happens to have the word cat, did I mention that the vast majority of the posts shown are a month or 2+ old? Yes I’m sorry that your cat was missing 3 months ago, but that’s not what I’m looking for at all. I need RECENT sightings. How is this app supposed to help anyone in real time anymore? And why on earth would you take an extremely helpful community resource, and turn it into something that gives owners hope while wasting time that they could be using searching for their beloved lost pet. Do Not Waste your time on this app. Seems more like a scam to get your personal information these days.

Poorly monitored/managed application for neighbors that truly care about their neighborhoods. First off they allow ads for puppies and kittens To be given away for free. It’s a known fact that this encourages those looking for bait for training their fighting dogs and good for their large snakes to pick up these animals. Applications that care about the welfare of animals do not allow ads that list them as free for this simple fact. Secondly the application is full of ads for all kinds of items pasted in between the posts. Thirdly I wrote a post asking my neighbors if they knew when google fiber was going to be installed in my neighborhood as their contractors had put up “no parking “ signs in front of all our homes two weeks ago but no one had started working. I stated in my post that I was asking because I had contractors coming to work on my home that would have to park in front of my home and that I had called the construction hotline provided to us but they did not know when the work would start or who was going to be doing the work so I couldn’t even try calling the contractor to ask. Next door sent me an email an hour after I posted this stating they removed my post because it was “soapbox “. Not sure how that is determined but definitely not an app that is interested in neighbors gathering and sharing information that is pertaining to them.

Unkind Comments & inappropriate language. I check this site several times a day & love to see what’s happening in our area. Sometimes I can help people, or at least encourage them when they have a problem. However, yesterday I was dismayed at the response of one of the “founding” neighbors as he made extremely disheartening comments to a lady who was fearing that a crime may be coming her way due to a man who had escaped from prison. The comments even used the “F” word (though he spelled it out) on this site which was inappropriate language for this wholesome site. How disappointing it was to me & to the lady his comments were directed toward. He simply caused more distress for her as she was already fearing that an uncomfortable event could take place in her own home that very night! Fortunately, our law enforcement officers did a great job apprehending the suspect before he had a chance to reach her. She had simply asked her neighbors to kindly look out for anyone suspicious near her home. Isn’t that exactly what this site is all about - Neighbors helping & being good neighbors?

Not what I’d expect from nextdoor!!. So I have been a member or user for quite some time and I’ve posted multiple different things to sell from new to used never have I been restricted from signing in until now?? All because this woman who I’ve never met and doesn’t know a dam thing about me send me the most rude,judge mental, racist message but here I am the one paying the price for her actions which is why I rated this app a one star. Until the situation is properly taken care of and she is warned to stop bullying other member's on the app then I will change my rating but why am I restricted from signing in? I have always followed the rules and posted as according to the rules but because one woman bad mouths me and assumes based on no literal evidence that I am selling stolen goods. I’ve posted in general if I ever needed advice or help finding a local mechanic I’ve never bullied, never bad mouthed never broken the rules so why am I being restricted ?? Have you even consider looking into her part because I have reported her and have proof of the messages screen shot to my photos that I will be more than happy to show you (NextDoor) treat everyone equally nextdoor and I shouldn’t be assumed anything based on my profile pic or the color of my skin or do I look poor like I can’t afford the items I’m selling so the next bully has the right to assume? No not fair at all.

No real privacy. You have no ability to choose not to display your full name. They prohibit anything other than your complete name. You have virtually no privacy at that point their support states it’s because it’s how you introduce yourself to complete strangers. But, I choose what information I give to complete strangers up and including if I am going to share my last name. I find it disgusting that they force it to be shown on the site not allowing the user to decide how much information of theirs is displayed. You can run the site and do a verification process while still allowing people personal display preferences. It’s disgusting and sorry but it’s perfect breeding ground for killers, serial killers, rapist and other. People get your name and your town and if they read enough of your comments I am sure they can use it for a hunting ground so sorry that I think the practice of not allowing someone privacy is disgusting. I thought the app would be great but it is a little to fascist to me. Until they allow some privacy measures for their users I won’t be utilizing this or any program of the like. I don’t introduce my entire name and area I live in to complete strangers especially not online. Not even my Facebook displays all identifying markers for people. So sorry I think this app needs to remember that there are sick people out there and they are helping not hindering those sickos.

App Usability is Inconsistent. Update: 3 days ago a new update came out and the app is even clunkier than before. Everything has a delayed action, comments won’t show when there’s more on the thread, and you can’t react to comments. They really need to figure out what’s wrong. This mobile app has several issues that haven’t been addressed, and seems to be becoming more difficult to use from a software standpoint. Scrolling in the app is very slow and more often than not it freezes. This is also apparent (as others have mentioned) when you try to add a reaction to a post/comment, it doesn't allow you to do so. Another issue I’ve noticed this for several years and notified the help center (to no avail), is when you scroll through the “Finds” section for more than a few seconds, it heats up your phone significantly. Overall the platform is what it is with regard to social media, but focused more on your immediate town/neighborhood for updates and questions. Unfortunately, there can be a lot of cruel neighbors, but it’s a resource to better to know and avoid those who treat others poorly. Those who complain about “free speech” are the ones neglecting the fact social media is a private business that can regulate offensive and malignant content.

Deleted my account with aggressive messages. This app should get a zero star. I had my account deleted because I used my first initial. I initially had my full name on there, until some psychopath started stalking me on their app, which they provided no security for. I am a public figure, and do not wish to have my known address for the whole world to see or my full name. if Instagram allows for my checkmark to have an initial this little bitty site should allow it also. Next-door needs to provide protection instead of little messages that are offputting an aggressive scene. You need to have your name not an initial, and we mean not an initial. This is protect anybody because literally somebody could make up a name. I should sue you for breach of contract for not providing a safe space and negligence. Don’t use this app. I’m sure there’s better apps out there that are safer not ridiculous to have somebody that’s past aggressive sitting behind creating little messages to intimidate people and yet they let people that are stalking you on their on their app and they are they know your exact location. . It also you cannot connect to anybody to actually get this mess straightened out. They have four little little sentences that you can pick and none of them relate to this. Don’t waste your time on this app.

Great for spreading info fast. Seen many a pet returned home, as well as a young child lost on Halloween, from the fast word of mouth from this app. Suggestion: Make the reply function so people can reply to specific responses in a thread instead of the whole thread. I also noticed that when things get “unfriendly “, the admin person will delete the entire thread vs. the offending text. Not sure if this is a limitation of the software or the discretion of the admin. Having a whole post deleted is not beneficial because some of them have pertinent info about some things which is lost when an entire post is deleted. Also, the app is not as intuitive and user-friendly as it used to be. I used to could just bring it up and see things posted in my neighborhood, and then the surrounding area. Now it’s just random stuff from anywhere, and I have to do a lot to try to look for things relevant to me. At least on the phone app. It seems to have gotten too commercial too. And I’ve had a hard time posting things from my app, and getting them posted in the right direction, when I’ve been out and about. It would be nice to simply post something and intuitively place it where it needs to go.

Nextdoor App. I was recently told about this app and I instantly went on my play store and looked it up, read a few of the reviews and comments about the app, because I’m not one who just down loads just any app to my phone because there are some of these apps that are really just trash and there are usually a lot of those scammers on a lot of those apps like What’s App. I wouldn’t download that app to my phone if they paid me money to do it, just a bunch of scammers on the app, but anyway I am really enjoying this next door app. I have connected to a few of my neighbors that live around me and I also find the app very helpful in very many ways so I would definitely recommend this app to anyone else that’s looking for a app that connects you to other people who are interested in keeping their neighborhoods safe and it’s really good to see how people communicate with each other through the app. So I love it so far and I’m looking forward to meeting many more of my neighbors regardless of where they live. And another thing that I really find very great about this app, is that there are also so many people who are also interested in just helping other people out regardless of their ability to pay for the services or the items that they are offering. It’s a really great app for sure and it’s a really great way to help people out.

Your satisfaction will depend on your expectations. I’ve been a Nextdoor user for several years. I’ve found it to be an excellent place to post things I have for sale (as long as they’re not vegetables from my garden, eggs from my chickens, quilts I’ve made, etc.). My neighbors have also kept me informed about various criminal activities in the area, events that might disrupt my commute, contractors both good and questionable, and opening dates for new businesses. On the other hand, discussions about serious and meaningful topics are often flagged for removal, even if the discussion is lively and respectful. Nextdoor policies also prohibit neighbors posting services they offer (babysitting, dog walking, house-sitting, etc.) unless the person creates a business page (a bureaucratic tangle few individuals are willing to navigate). Finally, it’s entirely too easy to flag someone’s post without first contacting them to explain the problem. So, if all you’re looking for is an online forum to learn about which roofers are dependable or get rid of that old furniture cluttering up your garage, you’ll be happy with Nextdoor. If you’re thinking you’ll have a place to discuss the positions of your local elected representative or the merits of proposed legislation, or let everyone nearby know about your side business, you’ll likely be disappointed.

What kind of app is this?. Imagine for a minute or two, you have moved into a new neighbourhood and you don’t know anyone including any of your neighbors nearby. You’re right 100% and it’s scary to attempt it. I agree 100%. Your location found at the top will tell other whereabouts you live, not your exact address. Thank Goodness for that! In this app you will find people from all walks of life including those who use chose words (nasty words) and they will get corrected by other people who use this app. Complainers will get corrected too. If you post something and it doesn’t sound right to you, let us know and we will be glad to help out. Same goes for what kind of home service, electrical services, roof repair, etc’s to go to find the right person to help you out. You can think of this app as the yellow pages of your telephone book and never receiving a paper cut. So go ahead and use the services to the fullest and enjoy using this app and who knows you might even run into an old friend from your elementary school years like I have. Enjoy!

It’s like CNN or Fox but on a smaller scale. This app could be great but the major drawbacks is that most everything you’ll get notified is negative or something that is wrong in the neighborhood. It’s so bad. And the people on there are always complaining about someone doing this or something not working in their neighborhood. It’s toxic. There are good things but none of my notifications ever tell me what good is happening. Instead I get a heavy dose of all things that are bad or negative. (Someone stealing this or someone graffitiing that) And I live in Northridge in LA, which is considered safe. And most people just want to post to aware others but most won’t ever encounter that same experience. What it does is put more unnecessary fear and looking out for someone they will never encounter in their neighborhood. I’m going to delete the app and I suggest not downloading it because all your notifications will get a lot of negative information suggesting your neighborhood is bad. But I particularly live in a peaceful neighborhood. Don’t let this seep into your brain by downloading it or you’ll start to have all those negative information downloaded in your brain.

Good intent but not beneficial to the community. I’ve had this app for over a year. While the app is useful for certain things going on in your personal community, you find there can also be a negativity by those close to you. In the year that i had the app I post only one single communication which was to find shelters near me that I could donate clothing to rather than dropping them to a Goodwill or other for profit organizations. The intent was to donate items to people in need in my community rather than give them to mass organizations that in turn use those items for profit. In less than 24 hours of me posting my single post, my entire account was suspended because I chose not to disclose my last name. I believe that info was not relevant to my intent to benefit my community however, someone within my community complained that my last name was not posted & Nexdoor chose to delete my account based of that complaint. I’ve read multiple posts over the past year about petty things such as how to get rid of the homeless or how annoying cyclist are but I find myself suspended for not providing my personal information which was only noticed from a post meant to help my community. This app supports those that only have negative complaints about the communities it serves but does not support those actively trying to help those in need within those communities.

Scrolling hitches. Update: I uninstalled the app (which said it would delete its data), restarted my phone, then reinstalled it. The first couple of times I ran the app, scrolling was smooth again. What was quite weird is: I didn’t have to log into NextDoor again. So it kept some of my data, somewhere (key store?). It did ask for permission to send notifications again. Anyway, let’s see if the scrolling problem builds up again. April ‘22 The scrolling hitches are still there. If you keep the panel moving slightly, even by dragging up and down, it will scroll smoothly through pages and pages of content. But the moment the panel stops completely, you cannot scroll at all for 3-5 seconds. Not can you hit buttons. The app doesn’t heat up the phone, so it’s not stuck in a loop. It just goes idle, and forgets to poll for input. Obviously, QA would have noticed this. So it must be an issue w iPhone 8, only. Maybe a bad assumption about equal update rates everywhere? I’m on the latest OS. March ‘22: The last few versions have a performance bug where scrolling hitches, and buttons are unresponsive for a moment. No other apps on my iphone8 are doing that. I love the service and seeing local posts. Also, it would be nice as an admin of a group to be able pin/unpin posts in the app. Right now, you can only do that on the web.

Nextdoor is a fraud. I created a business page to promote my local landscaping business. It was great for awhile. I got lots of messages and calls from my neighbors for my services. I got good reviews. I was recommended by a lot of people. I posted once every other day and did not message anyone unless they inquired. I kept getting emails saying I was violating guidelines or something and that I needed to create a business page, which my page already was. The messages also said my posts were deleted, but they weren’t, so I was confused. I thought it was just a generic message or an error. One day I made a post, and a “lead” or “administrator” messaged me on the app. That’s what he claimed he was. He said I need to stop posting advertisements. Kept sending me a link to the rules and terms. Basically he said I could not advertise and if I wanted to advertise, I needed to create a business page. After a couple messages back and forth with this person trying to figure out what he was talking about or what I was doing wrong , this person finally realized it was my business page. So he started back peddling saying Nextdoor wants no one advertising, ever. He told me the rules and regulations are misleading. The next day, I was blocked out my account. All my customers are outraged as am I. I cannot contact several of my customers. I lost out on a lot of business.

Adds and Clutter. This use to be a good app when I first joined. That’s all changed. There are way too many ads. It use to be advertising for neighbors that had businesses, now it seems to encompass the United States! The app has become harder to navigate and regardless of how I configure it, I continue to get neighborhoods (even more clutter) that I’m not remotely interested in, and of course even more ads to go with it. After reconfiguring, they go away for awhile sometimes, but inevitably come back (and yes, I save the settings). I quit using the app and have started going in the old fashioned way. However, while that seems slightly better, it still falls way short of what it once was and it’s constantly trying to force me to log into the app. Because of the aforementioned issues, I now rarely use Nextdoor anymore. I’m just about ready to delete this app altogether! Main issues? Too many ads, too much clutter, and neighborhoods I can’t seem to eliminate permanently. By the way, I’m not alone in this critique, I’ve talk to others that echo these same complaints. I guess the younger generation, particularly those that like or use Facebook, feel right at home. Suffice to say, I’m not in those demographics! One last thing..The version history says the same thing on every update. It’s doesn’t list any specific thing that have been addressed; just general categories and therefore pretty useless!

Good concept mediocre execution. In the age of bot accounts and fraud being so rampant on all social media apps, finding real people in a community is challenging. NextDoor’s appeal is its requirement that members are true residents of their locales and restricting viewership of content to specific neighborhoods. However, since engaging with the app several years ago, I have found it consistently buggy and struggling in its UIX. The bug that has compelled me to write a review is issues with the verification screen in both the mobile app and desktop browser site that prevented me from being able to reverify my residence since moving for over 3 weeks now. The number of email exchanges it’s taken to hopefully resolve would turn most folks off to even using the app should they encounter the same issue, especially those not comfortable with technology. I give 3 stars because I still like the concept of ND and customer support is well-meaning, but the reality is that ND doesn’t have the same capability to execute and deliver as big time social media apps and it shows in the user experience. I’m not asking for all the bells and whistles in this app, just for adequate QA and testing for existing functionalities.

Awesome APP why didn’t any think of this sooner?!?. Ok so let’s admit it, community and neighborhood values have changed in the past days 10 years. We no longer know our neighbors it’s just not the same. Technology may be part of the reason why, amongst other reasons too but hey if technology is keeping neighbors isolated and not out talking to one another then why not use it to our advantage right? .. and that is why I appreciate this App so much. It’s a place to share good news, bad news, warnings/alerts... missing pets/items...offer refer promote or inquire about services ... pitch ideas and generally just communicate with one another. It helps maintain a safer surrounding Keeps people aware and informed and I guess is the new way to be a neighborhood.. take what I can get but I have to admit so far there’s been at least 3 incidents in which this app has benefited me personally ... it’s great. Get your neighborhood involved guys.. it can’t hurt but I can help. Totally recommend the neighborhood app...at least check it out. Thanks to the developers ... one app I’m sure of is this one. Love it!

Beware! Absolutely NO REGARD for your personal information!!. I used this app to get help from the local community about an ongoing neighborhood issue. My post got a lot of views in a very short time but a disgruntled neighbor reported me for not using my real name so they disabled my account. I discussed the difference between real name and legal name with them. They don’t understand that for a lot of us, we have the legal name on paper and the name our friends know us by. That’s the name I had put in my Nextdoor App and I consider it as my real name. What’s even more ridiculous is that they asked me to EMAIL a copy of my driver’s license to them for verification. Do they not realize how insecure e-mail is and how common identity theft is? If this is how carelessly they treat our information, I can’t imagine how careless they are with our other information they collect by just using the app. They also said they tried to verify me but couldn’t from their records. I was shocked to hear that they used my information, without permission, for their own verification. I would have never signed up for this app if I had known that they’d be using my information for their own use. I am worried that they are selling my information to third parties for profit. I have asked them to delete all my information from their system but i am still waiting for a response. At the basic human level, why should we allow them to dictate how one wants to introduce oneself?

Toxic. Initially subscribed after moving to a rural area for local info. and to aid in familiarizing myself I with the new area 2.6 years ago. In the beginning it was just that, with very little of the toxicity other social networking had become flooded with. I’ve recently deleted the app. I had to do the same with all other social media 6 years ago for the same reason. Mankind at its core has both compassion and immorality. Compassion, many times genuine, is also often used as a ploy to gain favor with others. This is sometimes referred to as (Virtue Signaling). Immorality on the other hand is the side people hide, more often then not. It comes to the surface in different degrees, held at bay only by what consequences a person would be forced to deal with at that moment. You see this on display most often with the personality change that takes place as soon as some people step into their car for a drive. Very often it’s shown in the different way a person interacts with people who may in some way be viewed as subservient to them. Children, The waiter at the restaurant, employees, strangers etc… Social media, including Nextdoor, having some potential good uses on another planet, has become THE place where Mankind can finally show themselves without the mask. Save yourself, save your children. Unplug….

I’d give it a higher review if the notifications worked properly. I’m still fairly new to Next Door, but right off the bat, I found it demanding and overbearing. I got bombarded with emails that I never signed up for. I had to adjust my settings to not receive any emails, then I had to sit there and unsubscribe. For push notifications, I said I only wanted Top Posts and responses to my comments or my posts, instead it sends me notifications to things I’ve reacted to, so I’m being spammed with notification requests for things I don’t want notifications for. Perhaps I’m missing something, but it seems like the settings are too basic, it makes me not want to use the app. I guess for now I’ll just turn off all notifications. There’s a pop up that says “oh you might miss out on ”, but I suppose missing out is better than being bombarded by unnecessary notifications. It would also be nice to prioritize categories, so that I could receive only notifications for specific categories. Perhaps some people like to buy from their neighbors, but that is considered low priority to me, so I would prefer not to see posts. Am I just missing something or does that feature not exist?

WOMEN BEWARE: ZERO PERSONAL SAFETY. I hate writing something so inflammatory, but this is pretty important. Because of the design of this app, you are: a) not able to block anyone b) automatically and permanently linked to the person who invited you c) unable to remove this person as connected to your account d) will always see their picture on your home page. I’m guessing they also get a notification when you join/re-join. When I brought this up to them their response you can “mute” them and they won’t see your content unless you are in the same neighborhood. So if there is a person who makes you feel unsafe in your neighborhood - you cannot block them. If there is someone who makes you feel unsafe and knows which neighborhood you are in - they can change their address to one in your neighborhood to gain access to your feed. I’m also not sure how much of my personal info they have access to (can they see which neighborhood I’m in? What street? What state? My picture?). This is so far beyond unacceptable in 2020. Blocking someone on a social media app is simple feature and should be part of the first round of requirements in the first implementation. I’m already talking to the product team on this, but I think others should know that until this is implemented - your personal safety is not being taken seriously by this app.

Options on the app. I love this app for so many reasons. I like knowing about car break ins, and things to be aware of for safety of my children at specific times in the day when people mention strange people in the neighborhood. I love responses I get about experienced neighbors have had with specific out patient care like doctors, dentists, and other providers in the area. This app is great for new comers and very welcoming. We learn about good restaurants, outdoor activities, and good vendors etc. The reason I gave this a low rating is because I would live the option to hide specific posts about animals on the lose, or families looking for their animals, and everyone letting each other know when their animals came home or when/where they were located. There have been SO many posts that I wish that there could be a separate option within this app to view the “animals on the loose” posts. It would streamline pertinent information for those individuals who are looking for their animals, and if one was wandering ppl can post in this specific area and allow non-animal owners, or those of us who aren’t seeing lost animals, to streamline the information on the page.

App Performance Degraded Recently. I have been using this app for 2+ years. Like most of social media, sometimes it’s great, and sometimes opinions are way out there. But what the developers can control: App performance. This has seriously degraded in the past 2-3 months. Now, when you open the app, it takes MINUTES - not seconds - for app content to load. Routinely. Should you ever post that you have something to sell, and someone message you, those messages seem to get lost and have inertia so days can go by between sending and receiving responses. But the primary issue is the load time of anything initially when you open the app. I understand this app is settings-rich, and loading the settings is a display burden. But it’s recently crossed the line between “Okay, it will just be a minute” and “Oh. NextDoor. I should go get a cup of coffee. And shower. And meditate.” Before I expect to see any content load. What other app has that??? NONE. I don’t know what has changed, but most days I now cancel out of NextDoor instead of checking in because of the extreme initial load times. If your performance is going to be so terrible STOP SENDING THE EMAILS PROMPTING ME TO CLICK FOR UPDATES THAT WILL NEVER NEVER LOAD.

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Annoyed. For some reason the app doesn’t let me verify my account with my phone number so doesn’t look like I’m gonna be able to try this app out

Very annoying. I am so annoyed with this app! I happened to accept an invite from a neighbour and decided that the app isn’t for me. Although I deleted it and unsubscribed, I still receive emails every half an hour! I click the link to unsubscribe which is actually a trick to trick you to subscribe again! Can the developers please change their strategy?!!

Real and natural. I heard the good news about this on the news. So here I am. In my opinion this is not a dating app, but it helps you connect with people in your neighbourhood. It’s important to have friends and find people with similar interests as oneself and hopefully this app will help people find their mentor, and make new friends as well, and we should be open to possibility social health improvements.

Horrible app. Be warned - if you download the app you will be spammed with volumes of irrelevant rubbish from everywhere around you. To ‘unsubscribe’ you have to turn off at least 20 different buttons for every obscure topic you can imagine. You also have to unsubscribe individually every category of email they can think of to send you. Over two weeks I unsubscribed to everything and deleted the app and I still get emails about ludicrous rubbish. Unless you have no life you will regret it!

Great app, but…. I’d really like it if it recognised my new address. My account is stuck in my old suburb because it doesn’t recognise my new address. Admittedly it is a new build but other apps already recognise the address. I’d love to make my new suburb my main suburb and get to know my neighbours.

Great Idea to have Neighbours in touch. It is wonderful to have a neighbourhood network where neighbours can share ideas. Sometimes small things we need to know can be a great help.

Elderly family. I noticed you can add family members to your acc but it’s limited to partners, pets and children.. I would love an update where I am able to add my 88yo grandmother to my acc. With understanding the vulnerability of children, it’s important to understand all ages of life especially elderly family members - maybe they have dementia and/or don’t know much English, or for whatever reason would benefit from use of the Nextdoor app/site but cannot fathom the concept of the internet😂. This would be a great addition to the app, and to share information about the accessibility of services for likeminded people, ect!

Very helpful app. Very helpful for business, family, sharing, community interests and involvement Highly recommend joining in

Useless. I was encouraged to use this app in order to keep in touch with the neighbors. As soon as I followed the instructions and received the verification email I downloaded the App as invited. I put in my email address and password and they were not accepted. After a few attempts, I tried to get the “renew password” email but a note came up stating that the email address is not recognised. I went to start the process from the beginning but was given a note stating that there is already an account registered with my email address 🤦‍♀️

Can’t sell anything. Tried selling items on the community marketplace section and it is utterly useless. Can never see photos and thumbnails can’t be expanded to view clearly. Responses are hard to view and we never know what area the seller is from being unable to view the ads clearly. This flaw seriously needs some repair.

Great for recommendations. I have used this app for a month now and already started networking with the community, got a couple of jobs and a few recommendations for handymen in the area

Beware - Security risk!. They send out physical letters “on your behalf” with your name and street name to your neighbours inviting them to join the app. They say it is with permission - it is not! It is very difficult to opt out of this and is very upsetting to think my neighbours are going to receive letters with my name and street on them that I do not want sent out! I joined to see if the app might’ve been useful for me as saw it in TV and now it has put my privacy and security at risk. Update - I have emailed you already (before I posted this review and gave time for you to respond) using the email address you provided asking for help and have had no response and am disappointed in your cut and paste answer.

Next door. I love all the questions and answers etc. only sorry it wasn’t around 30+ years ago! We could have used it more then. Informative and useful site.

Good program to help others.. Been using this program for a little while now i found it helpful to help other out

Community relations. Very good way to feel a sense of community within the neighbourhood. Updates and ideas on how to connect and maintain community relations.

Logging in. I think it’s a great idea but I don’t like people selling things in groups. We have a market place for that. The administrators should remove them. Also I just used to chat when I wanted. Now it’s all passwords and such every time. Please keep it casual and easy to use. B T W Next Door is not a scam and they don’t invade privacy. The reviewer who thinks that must be paranoid

Neighbourhood is Not a dating siteI thought that was outlined very well in joining the siteHowever. I was approached by a fellow neighbourhood user ( not in the shire but in the bayside lga) after I expressed a wish to meet like minded seniors in my local area He turned out to be fishing, and I asked him if this was so, he said yes. The neighbourhood site is not a dating site which I mentioned to him however he continued to ply his trade We commenced a conversation of which I was interested to find out about a positive feedback companionship person. It soon turned to every text conversation ( he preferred that to talking???) being of a sexual nature/innuendo and then there was not much else to be engaged with him except that he loved hugs and kisses I stopped the conversation when we could not get further in our enlightenment of a genuine companion FYI I stupidly thought this nextdoor neighbourhood app was legit and not a platform for creeps

Opting out of emails very difficult. There's no option to opt out of all emails easily. Instead you have to disable email notification under so many different categories one at a time. I don't want any emails (except password reset etc). How hard is that? Terrible user experience.

A GREAT PLATFORM TO BELONG TO. I have been on neighbours since 2020. It is informative & since everybody is sharing information or just being friendly, it is a great help. I suddenly feel that I belong because everybody is supportive & ever ready with suggestions if there is a problem or if you tell them about your achievements, everybody will congratulate you. The greatest plus for this platform is that if you need help, all you have to do is ask. And a hundred neighbours will reply with offers of assistance immediately. I love, love it! Adrian Barrington 73 & retired!

Review. Everyone I have just got everyone I’ve just got on here and it is good to know your neighbours . Also if you’re looking for things you can ask people so I think this site is very good Liz

Bringing us closer. Apart from only being able to view in portrait mode only ( which I have submitted feedback on) this app has been awesome in our neighbourhood for many reasons. Our membership numbers are slowly growing and has given me back faith that we have neighbours willing to look out for each other and join together safely. I have read reviews about personal details showing but these are set by members and I believe as a “Lead” person that the security offered is top notch An app well worth using on a regular basis Well done developers.

Getting there. Great app. Have now become a “Lead”. Takes time to get neighbors to join. I just encourage members to send out as many postcards as they can and use word of mouth. Have had positive feed back. Has enough categories to be useful.

Weird app. I don’t like it when I see a post that was posted an hour ago and when I go to the post it’s four days old. Not acceptable when the post is about seeing a lost dog. Someone needed to go and help locate it and hope it can be reunited to its owners. No one person responded to this persons post.

Giving and sharing.... A great place to get to get know your neighbours in your local community and best sharing information as well as passing things on to be reused and relived again!

Obvious lack of moderation. This app reminds me of gumtree. Full of free time good home kittens that aren’t even chipped - even though this is quite illegal the app does zero about it. I guess they don’t mind illegal activity. As someone that works in the rescue community and sees how many kittens are euthanized and don’t make it - every year - this app makes my blood boil. Won’t be using again

Community connection enhanced. It’s a great idea, but I live in a small town & am having trouble getting the numbers - we have other small towns nearby & I wonder if we can connect with them so we can share community information like the upcoming markets, fetes etc. Hints from the developers most welcome :) cheers - great idea, great app.

Toilets fun. Poeple when you go to the toilet it’s private in there we don’t want to talk to you or having questions asked 🤣😡

Quite useless, also unworthy of trust. Insists upon ‘confirmation’ for accessing the useful functions (join group, start group, post, comment) and never allows an effective means to achieve that confirmation Does stop them, and those they on-sell to, spamming you from the benefit of personal data this front of theirs harvests from you Research alternatives

App sends mail to neighbourhood using your personal details. Be aware that this app will post snail mail to your neighbourhood asking the residents to join the app and the letter is signed off using your full name and street name. When I contacted the app company about feeling this is a breach of my privacy they told me I consented to this when signing up to use the app. ****scam app****

Be warned. They will make you an involuntary ambassador. Be really careful to read the fine print. When I signed up, I must’ve skipped something. Some months into it, I suddenly started to receive emails ‘congratulating’ me on signing up some local neighbours. Then, my next door neighbour called me to say that she received a letter in the mail (yes old fashioned post) with my name on it telling her to join and download this app. Against my will, my name had been used to advertise this app to people in my neighbourhood. When I complained they said I should have paid more attention to the fine print. Some more research showed that this was a common problem - worldwide - with this app. If you like your privacy, don’t join.

Should be able to choose own area. My postcode doesn’t reflect where I live since the suburb boundaries are weird. Geographically I spend all my time in the adjoining suburb, & everyone thinks I’m there as well. All the local shops & amenities are in the adjoining suburb, I spend almost no time in my actual one. But now I’m lumped into my postcode suburb that I have no connection with. I think this app should be more flexible?

Stop contacting me. I have received 2 emails a day over the last few months for a place I don’t live anymore and haven’t in 3 years. I have unsubscribes through their website, my email provider and I have contacted them and it won’t stop. Very disappointing and starting to think I should find some sort of anti-harassment body because I’m sick of it!! DO NOT GIVE THEM YOUR CONTACT DETAILS

Plugging Opportunities. This app is a great idea. Especially because as this current crisis sets in, it is more and more important to help our small businesses in our Community by promoting them.

Nextdoor review.. I’m so glad that I have Nextdoor as it keeps me in touch with what’s going on around me and word of mouth is so great when wanting work during me around the house, I currently have James painting and doing maintenance around my home, whom I met through this app and he’s a reliable knowledgeable person who is helping me very much.

Passive Aggressive Reporters. Admins will not allow discussions about anything at all that relates to life! Talk about your plants or your lost pet or tell people your available to do house cleaning, all fine but mention anything about how a family member or work mates died 2 days after their 2nd Pfizer Jab and your reported by a Sharon (Soft version of a Karen who delights in Passive Aggressive Bullying to anyone who doesn’t think her own way). Seems to be a Social Media way now; Cancel Culture and smothering of Free Speech. This is a very dangerous trend because now people are learning to be covertly active which creates a society of two faced fearful and sad personalities who would rather douse someone’s light than nurture it! It’s strongly censored Apps like this that cater only for the Sheeple who are hypnotised by MSM.

Great information for area. I have enjoyed using this app for a few years It is a great communication tool for the local neighbourhood. My only problem is that I am unable to disconnect from my old neighbourhood. I continue to receive information that no longer has any relevance.

Stuck on endless loop. After seeing the app on current affairs tonight I’d thought I give it a go and see if it works in regional areas as well, but after confirming both my email and phone number it then asked to verify my location which I confirmed only to end up on an endless loop of verifying location. After trying everything in my settings and also deleting and then re-downloading the app I never got pass verification. 🤷‍♀️deleted for good now

Great but.... So this app is awesome but I just wanna know if we are aloud to be rude and stuff because i don’t know if we are. Like when I mean rude I’m in a funny way rude?? Bc I sorta have been lol

A great “place” to be. What a great alternative to other social platforms because this one is all about communities. I can concentrate on the local area, find out about local businesses through recommendations, join interest groups or ask for help for all sorts of things. Most people are helpful and kind.

Scam Doesn’t care about privacy. I unsubscribe regularly but that is ignored and I keep getting weekly emails and now try to delete account but can’t do that either so now I am gathering evidence to submit to privacy authority. Given the slap dash way they manage your data wouldn’t be surprised if they were next on a hackers hit list.

SCAM ALERT -they send letters out using your identity. DO NOT SIGN UP - they will use your name without permission and send letters to your neighbourhood coming from you. I have had to help my mum deactivate her account and we have also reported and lodged and official case with our local police. My mum signed up thinking it was just a neighbourhood community group. However we found out through one of our neighbors that they received mail (as in an actual letter) asking them to sign up to Nextdoor and it’s signed off using my mums name. Needless to say, our family is super cross, shocked and outraged that a company is engaging in this kind of scammy predatory marketing and using the identity of its users to try and get more users on. Have flagged to my partner too who is a lawyer and will also submit a complaint to consumer affairs and the anti-scam watchdog.

Next Door App!. New on next door though longer term Ex-Pat back to area! Must get out & spend more time around lake as better weather comes! Good for social and for Neighborhood watch!

Rough start. What I find most annoying so far is that it can’t help me with my password reset. That’s basic and about to delete and create another account which is a pain. The number of notification is alarming and fills your inbox with no option to unsubscribe as you have to do it for every time someone post something individually! Still trying to navigate and like it.

Great Application. This app is really great combining modern technology and the neighbourly relationships into a platform and way of communication fast and the ability to share ideas and services close to home by those who u might not know personally but can get to know via the application. Love reading local services being offered and the sense of community.

It’s a left wing forum it seems. You views are silenced (hidden) and you’re left to appeal that or seek a review without clear explanation how it might have not met a standard. My posts about the voice for fine for weeks and then the night of the referendum as the YES were denied, my posts suddenly became “not local”. Of course, they’re local as our First Nations people are the ultimate expression of “local”. Over 60,000 years they’ve been local.

Handy app... Am enjoying the communication between the neighbourhoods- especially the crime awareness. It’s great to know what’s going on first hand - and to have an opinion and be able to share it ... so far so good ..

This app is garbage big let down. #1 I can’t log in my street name isn’t even on the app so I can’t pick my house location #2 my phone number won’t work for some odd reason so I can not find my neighbours because it can’t get my location and phone number big let down only plus if j would be my city story that’s it

Great idea for community 👍. What a awesome way to connect community that otherwise may not have previously happened my hats off to the organisers 🤩🥰

Review on Neighbours Next Door. This is another great initiative for people under Covid19 lockdown, but also for keeping an eye on our vulnerable neighbours be they elderly, disabled or in need of a friendly gesture. We are all looking forward to the future with confidence and sharing of ideas to keep each other safe and well informed. God Bless, “DO NOT ROAM, BUT STAY HOME”

Looking forward for sort with recent button. Love the app, only issue is that it shows random dates posts. I would like to see an option to show all the posts by most recent.

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How can I remove my name?. I don’t like this!

Bans for not using real mame. My name was imported form my google account which is my YouTube name not my real name. It didn't let me change it and after a few days I was permanently banned for a non real name username. This is just Facebook with far fewer people and overly moderated.

Professional platform and neighbourly at the same time.. This platform is interesting and shocking at the same time when things are happening so close to home and you would not know unless a good neighbour gave you the heads up. We’re all in this together, really so we’re all neighbors.

‼️DO NOT INSTALL OR SOGN UP‼️. They will take your information and send letters to everyone around your neighborhood, please DO NOT download!!!

Nextdoor App is Corrupt and not private. This app is corrupt and used my personal information Name and Street to drop a letter at all my neighbourhood promoting the app. Please be aware they can and will misuse your private information.

Posting about Ukraine is deemed political and unfit. There are posts on this platform that say admins will remove all posts showing solidarity for Ukraine considering them political in nature. Shame on the developers. Uninstalled this app and will never use it again.

DO NOT DOWNLOAD, APP IS TRYING TO STEAL YOUR DATA.. Once you type in your address, they will not let you use the app properly! SCAM

Great way to stay connected. I signed up not expecting much , that said what a pleasant surprise to see it actually works well . It’s based on staying connected , reaching out , helping one another . I love it !

Unsubscribe Does Not Work. Errors

Impossible to unsubscribe. This app is impossible to unsubscribe from. Continuously get emails after unsubscribing several times and blocking the email. App is deleted. Do not get this app unless you want a constant annoyance.

Not so great. Notification doesn't show right away, People commented two days ago before you can see them. U received an email that this person message u but u cant see them.. i have small business and people are ordering but its too delay for them to get my response.. Still acting the same. Even notification For post comment is not even Showing right away.

SO MANY NOTIFICATIONS!. i signed up awhile ago because of my neighbours. but wow, the amount of notifications this app SIGNS U UP CAN BE DEEMED AS SPAM. It took me 3 tries through my email and phone (it sneakily rechecks ur settings everytime u update it) bit the bullet and deleted this annoying app. The people who use this app are jus as annoying as their spammy notifications.

‼️Horrible app! Don’t!. If you want local Facebook racist, misinformation, fear mongering information this is the app for you. I used it for a couple of weeks, I didn’t know I had so many ignorant bigoted neighbours. Also a ton of spam and garbage unsolicited emails that keep coming even after you’ve unsubscribed and quit the app. This is pure garbage.

Absolutely do not get this app. **unless you want constant notifications coming to your email that you don’t care about!! I never posted once or joined a single group but got tons of spam like emails. They make it difficult to turn off notifications, it’s pages and pages of different types of notifications that you have to unselect each one individually. Additionally, under “other” category there’s MORE notifications you have to turn off. I even unsubscribed by the link in their emails **several times and I am STILL getting them. I am fed up enough to simply delete it and warn people!!

Deleting. WAY to much private information on this app!

Clunky and buggy. This app stinks. So buggy and unstable. Everything generates an error.

A Little Too Much for Me. After having this app installed for 3 months I’ve finally deleted it. It certainly has good intentions, but to me it felt like a very toxic space for neighbours to air grievances. Lots of complaints about dogs, cats, what children in the community were up to, and targeting of POC as suspicious. I’ve deleted it for my overall mental health.

Not happy. I am sitting in my home and and it’s telling me they can’t confirm because I need to be near my home. I can’t get any closer then on my couch.

Spyware. Stay away they will steal your info and sell it .

Next door.ca. I read ALL of the instructions and DECLINED to give access to ALL my contacts; my neighbours see me in person. I’ll wait to see how it uses my info.

USERS BEWARE. Before getting an account with this app, note that it can be a very intensive and inconvenient process to delete your account, which may require several emails to their help centre. It is NOT as easy as clicking on something. They make it incredibly difficult to get out of. Had I known, I would not have signed up. Beware.

Trash. Utter trash

General Review of Next Door Neighbour.. I don’t usually sign up for Chat groups, but after reading some of the posts I thought I would. Being a retired 67 year old with 2 sons fully employed and my husband just finishing his PT job I have been given the gift of time!

DO NOT SIGN UP. You will quite literally never be able to delete your account or unsubscribe from the emails. This has to be illegal.

Good app to connect with neighbours. Very good app to connect with neighbours😍.

Disappointing. I thought this was for the neighbourhood in which I live. It isn’t. I’m deleting this app!

Annoying garbage. This app is a great way to connect with your neighbours and community, with the exception of the dozen emails and push notifications you are guaranteed to receive daily *after turning off* all notifications in the app. Nextdoor - you’re bad. Try again.

Enjoy Site. There are many alerts to lurking persons in neighbourhoods, many thoughtful neighbours giving to others and of course neighbours who have valued items for others to purchase. Notices from Health agencies, Edmonton Police and etcetera. Notices of lost pets, too!! Thank you for an informative site. :-)

Limits religious freedom. This app limits religious freedom in Canada which is against the law.

Neighbour ap. I don’t know why I get a message for 25 notifications. I really see two. I even reinstalled the app. It doesn’t change

Email spam. They will spam your email with notifications and when you unsubscribe, they keep emailing you from a bunch of different types of notifications.

Great welcome Neighbor App. New to Next Door but appears to be a very well organized and useful tool in engaging communities to work together!

Terrible app. Sends actual mail to neighbors around you saying your name and address, just to get more people on the app!!! People on the app just give each other a heads up when ever "meth looking people" in old trucks drive by assuming they are the ones stealing packages, as if that's not discrimination!! Garbage. Never use it, Facebook 2.0 in terms of gossip and fairy tales.

Crashes. This app crashes constantly even when I delete and re download

Notification system. Notification disabling is a headache and probably the worst UX I’ve seen in a long time

Horrible app. Having been trying to stop the emails and I just keep getting them. You need to unsubscribe basically from every possible topic to have them stop sending you emails. Unacceptable!

Good to a point. The reviewers are extremely biased but if you ignore that it’s a great app. Reviewers will decide things based on whether they like you or not

Terrible customer support. Never got back to me in my email. Wasnt letting me put my card in to purchase ads and the app is all around super buggy. Do Better

Blocking Is A Useless Function. I’ve reached out to this app about blocking ones that troll me . Blocking has no effect . I’ve received no response what so ever . That’s why the one star rating !

Nice idea poorly executed. While it’s nice to have a community app that is not FB, this app has a long way to go. There’s no easy way to reach support from the app and when you finally find the form on the web site the captcha fails. There’s no way for Canadian Customers to manage Emergency Contacts and finally someone who could be tagged is no longer ‘taggable’ 5 minutes later. I’ll try again in a year and hopefully it will have mature by then.

Postcards could be less personal. I really like to be able to connect with my neighbours however I wish there was an option on the postcards to have it send anonymously. I just had the delightful 20 minute conversation with my parents about why their friends are getting postcards with my name and street name on them and how it somehow was “irresponsible” of me to do so because they don’t understand technology. It would have just been easier if you could send postcards but had the option to check an anonymous sender so instead of being sent my MY NAME, MY ADDRESS it could say “From a neighbour in your area” or something.

Beware!!!!!!!. This app sends a letter out to everyone in your neighbourhood with your name and address at the bottom asking you to sign up. It’s disgusting. Do not get this app.

Home owner. It’s A great Idea to share between the neighbors and knowing what’s going on in their communities, we should all use it and watch for each others as there is so many stolen vehicles and home invasions happening. And all kinds of theft happening. I love this App.

Worst app that you cannot unsubscribe to. I have unsubscribed from emails from this app 3 times and these are still appearing every few days.

Karen’s paradise. If you wish to listen to people complain about kids playing outside, salting and sanding sidewalks, dog poop and social justice signalling this is your place. Also if you would like to keep personal details like address or name hidden from the public, you can’t. Too invasive towards privacy. Nothing more than data mining. Would give zero stars if possible.

Unsubscribing. Can someone please advise me how to unsubscribe from this App. I keep getting mail ,even though I deleted the App. I’m sorry I got into this.

It just won’t die!. I’ve deleted the app and unsubscribed to the incessant emails every time I get them and they just won’t fkn stop! I don’t care to know about what my neighbours think the person of colour next door is doing. That’s all this app is, what an annoying product! Please leave me alone!

Extremely Rude Users & No Block Feature?!. The concept is great and the app looks great, but the reality of the app is awful. To me, Nextdoor SHOULD be to connect with neighbours and provide help to neighbours, like the age old “borrow a cup or sugar” thing, but instead, it’s chock full of really ignorant people spreading hate and being rude to everyone, harassing anyone that does ask for help or say something kind and progressive. I was only on the app for a WEEK with the intention of working through my anxiety and meeting nearby neighbours and offering help if needed, and in that time, I saw maybe 3 posts asking for help or offering services, and the rest were all hate — racism, bigotry, antisemitism, ableism, you name it. I commented one nice thing to a gentlemen who was harassed, wished him happy holidays, and I was immediately targeted and insulted by alt-right people for 5 days straight, bombarded with nasty replies and even meaner messages, until I deactivated my account. Those people get to stay on the app while people like me who wanted to use the app properly to connect with and help others are driven away. I will never ever return to this app. Knowing these horrible people live in my neighbourbood sickens me. These people now know my full legal name, what I look like, and what specific neighbourhood I live in. This is a huge privacy concern and it makes me feel very unsafe. 1.) There should be a block feature, not just Mute. 2.) We should be able to turn off/disable comments on our posts. 3.) There needs to be heavier moderation.

They just collect data. The process for deleting your account and data is extremely difficult and frustrating. I had to send multiple emails with my personal information in order to close my account and delete data. This should be illegal.

Improve or get rid.. This app is totally inappropriate . They have different rules for different people while collecting and showing all your personal data . Don't do it . You turn off the notifications and your email , never stops. They ban people for incredibly ridiculous reasons. Good riddance .

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App for Leninist Marxist America hating communists. Nextdoor BLATANTLY and maliciously targets their moderation policies with an incredibly bias against conservatives. People on the app openly welcome harm and ill to their conservative neighbors. One person even suggested that I get sent to re-education camp for sharing a different view. Nextdoor in the end bans me for simply sharing my views on a discussion where all political sides are being shared with neighbors on matters that are local and national. Nextdoor condones insults by neighbors directed at Conservatives including name calling, overt racism and fascism especially if they know you're a white conservative christian. Nextdoor ultimately drops the hammer on conservatives simply because Nextdoor actively is promoting Leninist Marxist ideologies that support an anti-American and pro Communist agenda. This company needs serious investigation and regulation. I've been permanently banned from this app for sharing my views. Despite having done hard hitting research directly off official .gov websites on matters like legislation, the pandemic, the elections, the economy, and people with insults stay on the app, but citation and sources backed legitimate information from comments like mine? Banned! How dare anyone be so racist as to speak the truth! What a joke of a company.

Toxic, corrupt, racist and poorly run app. Offensive, rude and racist posts and comments seem to be totally fine as long as the mods and reviewers like you. If someone doesn’t like you (because you’re not a conservative), they report and review innocuous posts and comments which get you suspended for two weeks. I was suspended for asking “Does anyone know what that loud sound was?” The same moderator also cited a comment where I told a neighbor that they’d posted the same comment three times (I assume by mistake) and one where I offered support to a neighbor who had posted about her ex sharing no consensual intimate media. I said “I’m so sorry that happened. Some people are scum.” The moderator ignored the context and told me that I had violated the rules by calling a neighbor scum. I explained the context and they maintained that “calling someone scum” is against the rules. By this logic, if someone posted that their dog was stolen and you said “I’m sorry, people who steal dogs are scum” violates the rules. Apparently anonymous criminals who are not even on the app are also considered “your neighbors,” lol. It’s a shame because this could be a great app, but it’s poorly designed and operated.

Ridiculous censorship and banning practices zero support.. Never dreamed I would live in an era where apps and social media are dominated and moderated by deluded overly sensitive people? Had my account banned without warning and without any explanation and had my requests for an explanation ignored. Posted a comment that was gaining popularity about locals and the negative attitudes and rude behavior in public in an attempt to see if anyone else has experienced the same issues. After dozens of replies and a very positive conversation among multiple people my account was terminated without warning and no ability to log back in. No explanation email or warnings, just insta-banned. Never had any problems on the app, didn’t use it that much and it’s sad that it’s easy to be kick banned for absolutely no reason. The only thing I can conclude is that someone with a god complex with moderator powers decided they didn’t like anyone discussing general morale in public. It’s ridiculous that we live in a time where we can’t even discuss the most minuscule things without offending someone and being silenced. Time to take back the internet and give the feelings police the boot. It’s getting out of hand!

Crashed on me twice while replying to post. Two things: Just now—I was about finished leaving feedback to an interesting neighborhood post and the app blacked out on me and closed on its own. While the content of my reply was still fresh in my head, I reopened the app, found the post, and was finishing quickly typing in feedback and about to hit enter, when the thing blacked out and quit on me again. Why is this happening? When EDITING my For Sale ads—all the photos that are originally part of the sale ad (I was selling my car) get wiped out once finished with editing. For example, I remembered more useful detailed car description that I wanted to include in my ad after I had posted it, so went in, typed, saved, and boom, photos gone. Every time I had to delete the ad and repost new one so photos would be there. (head shaking in disbelief). This is the only app that does this behavior. When comparing it to my same for sale ad on OfferUp, Facebook Marketplace, CraigsList, all photos staying put when editing content. If other apps can make this work, it only makes common sense for Nextdoor app developer...

Awful look, glitchy, crowded, obvious they get paid $$$$ to push views on you. When I first downloaded this app and went through way too many screens to verify/give additional information, the first thing I noticed was how much crap was jumping out at me. Barely even started and I had all these notifications, the home page itself has way too many lines and just looks so ugly. They really just bombard you with all this crowded screen crap and I really hate it. I thought I could persevere, and scroll to see some of my neighbor’s activity, but it’s all ads! I immediately tried to mute one specific News account, and I got a nice little “you will no longer see content from this provider” or something like that, and I reloaded the page just to be disappointed and see more and more of the same News account’s crap. Obviously they’re getting paid a ton of money to advertise and push things on people. Don’t like it. If you want to connect with people in your area I recommend looking on FB for your town or area’s group. There’s tons of them and they’re actually really great about keeping ads lower. The screen looks more satisfying too, not as 2000 as Nextdoor is.

Do not download. Not for intelligent people. This was a good app at one time. You could get a lot of good information and exchange ideas on government or other topics of the day. I am not talking about raving loons and obscenities. For a time now it has become dumbed down, woke, heavily censored and manipulated junk. It is for dumb people and those selling junk and acting as the worlds woke policemen. If you are an adult you may not post respectful but differing messages. It does not matter how polite or thoughtful your comments are. It is forbidden! It also posts messages in a seemingly bazaar way keeping some up for weeks, disappearing others that suddenly reappear days or weeks later. It is a bad match for sensible people and really just another money grubbing app. It is in short, a cheap imitation of Twitter before Musk with ‘community guidelines’ that the community had nothing to do with and that allow Nextdoor to do anything that matches their biases. They too have ‘moderators’ that are unknown to users and apparently they are from the far left. Junk. I received a banal non-response, response, to this from the developer as all their responses are. They are very arrogant and patronizing. Why does the AppStore allow this app on the site?

Gone Rogue. Used to be a good site. Then the trolls took over. Now you get banned no matter what you do by specific “moderators” who only want to push their own agenda. Update: I just hit an email scam that says I need to reopen my account because some “unknown” was trying to access it. Just another PayPal scam. These people are the lowest form of human life! Wow, how delusional are you about your own lack of ethics? I closed and deleted my account three years ago. Recently I received two comments on some post you say I opened (not) about selling some car. I reached out to reiterate my account was closed and deleted. I REFUSE to reopen or log in to NextDoor EVER AGAIN. I was told by YOUR PEOPLE in one breath that after a year an account is deleted (it’s been 3) in the next breath I was told you don’t delete accounts that have been affected by fraud. In and of itself that’s insane because at that point you’re just inviting more fraud on my identity, contributing to the criminals. The fraudulent sci-fi it’s on my account was caused by YOU. Probably trying to drum up customers since decent people are leaving in droves, wise to your unethical ways. Just give up and go away already. Decent people have spoken.

Had to downgrade my rating. Edited June 2018: Now that NextDoor has exploded in popularity, the quality has gone way down. The “Leads” need to be more like moderators were in the days of internet message boards. In those days, the moderators were the ones to be on the lookout for posts that violated the rules of the board. NextDoor, instead, chooses to go the route if requiring neighbors to snitch on neighbors when they’re violating rules of the website/app. Since no one wants to be that guy, NextDoor is now riddled with self-promotion posts. Ruins the entire experience for me. Combine that with all the chicken-little “suspicious van” posts that never spell out what makes it “suspicious” and the “OMG I saw a coyote we’re all going to die!!!” posts that NextDoor has no control over, and I find myself wading through a whole bunch of junk and rule-breakers just to get to a few interesting tidbits. Just no longer worth my time. ————————- Suddenly the "stop receiving immediate updates" on mail has stopped working. Although as I type this I realize it may not be the app but the website that's not getting the memo. I did go into the app to unsubscribe, hopefully that works. Still a great website and app, though.

Poor design. Just to name a few... this site is a good concept, but it’s not clearly laid-out and not very user-friendly. First - if you have a problem, there is NO HUMAN being you can contact!! The algorithm just takes you in very frustrating loops and doesn’t address your concerns or problems. Nextdoor flagged me and, without ANY notice, shut down my account with no more access! After unsuccessfully trying to call someone, I had to write messages to discover WHY I was shut down! They “thought” that I was selling items first purchased and then reselling them (like a store) so they shut me down with NO warning! I was NOT! I was selling my own stuff. More importantly, isn’t everything we sell once purchased somewhere else!? Needless to say that during my week of being shut down and a whole a bunch of correspondence to get my account back up, I LOST a sale! The customer thought I had ignored her as I could not reply, and she had no idea that I was shut down - thank you Nextdoor for messing that up! It’s difficult / impossible to delete old correspondence. And there are other things that need tweaking.

Worst App Ever. This App does have its bonuses but, it is by far the worst (semi useful) app I have ever had. I did not subscribe to emails yet somehow am CONSTANTLY getting emails from them. Probably 15-20 per day. When I respond and tell them to remove me from emails they say I need to go unsubscribe from emails in the app. I have every single email option unchecked and according to what they tell me I should not get more. As far as the actually usage of the app, it is confusing and cumbersome. Not easy to use at all and has absolutely atrocious customer service. I would trade a kidney to never have to see anything to do with this app ever again. I see in a majority of the “critical” reviews that the developer comments about how easy it is to unsubscribe or delete your account. That is simply not the case. I have gone an unsubscribed from every single thing I can find following their instructions yet STILL get emails from them. The emails have slowed down, FINALLY, but still come through. I couldn’t care any less about this app and just want the emails to stop. I don’t understand how a company can have such terrible customer service. It really blows my mind.

Oakland FD. I have lived here in Montclair for almost 25 years; and since Nextdoor has been available, it is beneficial to read about happenings I might not have been ptivy to; like all of the problems wotg the Oakland Fire Dept this year—- OFD is more stringent this year than they were after the great fire of 1991 of which I was here—-This is only the second time in all that time I have been cited; and years ago one did not get fined on reinspection if one got cited; what woukd happed is that a crew would come in and bring your property compliant and OFD would bill u; also OPD would post a letter on your door if u were compliant or not ; now one has to go online or now u get a letter in the mail with no phone number to call and get an explabation: how unethical is that—- Also, I have seen properties in my neighborhood that are not compliant and the work is never done and they are still not in compliance in October—-I say favorites are being played—- Tree branches have to be cut to at leadt 10 feet off the ground; no bushes next to trees so as to stop the ladder effect for fires—-

Horrible App. Developers comment should read “all content moderated by the left wing moderators previously fired by Musk.” That’s all one needs to know about lack of free speech on this platform. Horrible app with no real customer support other than checking boxes and being sent to general questions. Local “moderators” control the posts with bias and delete / shadow ban neighbors they don’t agree with, while going on rants themselves before closing down posts. This defeats the purpose of benefiting the community. It’s like Twitter before Musk. One sided opinions / thoughts are only allowed. Read the low reviews - it sums it up with the developer response giving a general “contact us”. By the amount of same bad reviews about bias / censorship/ shadow banning - it should sum it up for you and you will know which way this app leans since they are against free speech for ALL - and no, it’s not speech against their guidelines. It’s opinions the local moderator /s don’t agree with. One reviewer mentioned it’s the worst of FB, Twitter, etc. That sums it up. Too bad because it could have been a great thing for communities. Instead it’s just another censorship platform hiding behind “guideline excuses”.

I wish it was better.. While this app is extremely useful for living in a rural community like I do, it’s not a very good app. It’s hard to keep my dashboard preferences intact. To be kept up to date with local emergencies, I need it to be in chronological order. It will be in order chronologically for a short time, but generally when I refresh the app I get random posts each time, including some that are weeks old with barely any activity. On top of that, as others have said, some posts will be removed even though conversation remained civil and on topic. These post and comment removals are seemingly random? On the other hand, when a neighbor posts blatant and dangerous misinformation about covid-19, the post will stay up despite it being reported under the specific category of Covid-19 misinformation. Most Facebook groups are run better than this. I want this app to work properly so bad. It’s glitchy, and notifications are weird, no matter what you set your preferences to. This app is very useful and important to have in a community like mine, where important information on wildfires and other emergencies are shared. It has potential. But definitely has some extremely annoying shortfalls.

Lived here since 2016. I have lived here since 2016. Overall, it has been a great experience my first and only issue was the other day when the garbage man forgot to pick up my garbage two weeks in a row. They told me to place my garbage on the right away across the street in the cul-de-sac, where other garbage had not yet been picked up. I come out to see my young neighbors visitor, removing my trashcan from the right away, and brought it back to my driveway. I notified the county and they said to go ahead and leave it in the my driveway and they would try to be by to pick it up. With the way things are today. I did not want to put my safety in jeopardy, so I did as the county suggested , but as you can, guess, my garbage was not picked up for another week. If children are gonna be allowed to remove items from the right away, they need to be taught with the county laws are I didn’t just put it there I was told to put it there and it’s county property not private property. Just for future reference.

Nextdoor Review. I can’t tell you how many people I’ve referred to Nextdoor. I feel it’s an invaluable tool for anyone....especially those interested in their community and the all of us wellbeing of the people who live in it. I’ve met some phenomenal folks through sharing like interests, selling or buying things, or just doing some community service work myself. We even have a local police officer who lives in our neighborhood who looks after us even when he’s off duty and keeps us up to speed if anything suspicious is going on in our area and, in turn, we help the local police by informing them when we see something going on that they need to address. Thanks to Nextdoor our neighborhood has become a closer knit group and we recognize many of the names of the people who write in and many times knowing whether you respect their past responses or not can make a difference in some choices I make. Definitely NOT a social media gripe site...thank God!!!

Biased, Discriminatory, Blacklisting and eliminating Conservatives. In my opinion and experience they are discriminating based on political views, race, ethnicity, and gender. If you get on their blacklist, they will find reasons to take down your account without any reasonable explanation and proofs saying that they got anonymous report that the last name is incorrect. A) my last name is correct. B) my picture, last name and address are not supposed to be shown to the public based on the options I choose in the app. So how anyone would know if my address and last name is not showing that it’s incorrect? It does not make any sense. C) There was no last name suggesting to be for me by the anonymous accuser if such exists. It does not make sense D) Their customer service never provided any of their last names but demand for my Drivers license with my picture and other sensitive info. E) When I requested to show me where in their policy it’s mandatory to send them a copy of the Driver license, they keep answering with a cut and paste generic responses that don’t answer my questions, concerns and requests. F) they just stop responding to my emails G) They acting like g-ds, thinking that they can do anything

Toxic McCartheism + Privacy Nightmare. Think hard before you sign up: there is no way to delete your account or personal information if you change your mind. They, and your neighbors, will still have your name and address. Use a fake name, a (nearby) fake address, and burner email and phone numbers, else you will come to regret it. The obituaries are a good source of viable info if needed. Key point is that when you join the app (a neighborhood) all posts are silently moderated by other neighbors that are secret “leads”. Leads can silence you at will for simply disagreeing with them or their viewpoint by removing any post. (Looking at you Rica Mendes!) The company cedes all control over local content to these “leads” so you have no recourse if they shadow/outright ban you. My real-life-neighbor was banned for posting links and explanations of federal and supreme court decisions that the leads did not agree with in a discussion about alleged racism at a local business. The reason: discussion of national politics prohibited. The site is full of brainwashed and uninformed ideologues (your neighbors!) but you are not allowed to post about prevailing (federal/national) laws if the leads disagree with the courts ruling. So that’s what you’re getting into here, a cesspool. And no way to escape.

Needs ability to delete all unread notifications w/one action. As the title states, the developers REALLY need to add the ability to delete all unread notifications with one action. As it currently functions, the user gets notified for SO MANY irrelevant and unnecessary things, and notifications must be individually deleted. This is super annoying for a user who wants the app for a very narrow use case focused on lean functionality, rather than a hyper-local “replacement” for the “book of faces.” I want to be notified about crime reports, and if I have a question to post in an effort to gather community responses, I want those notifications too. I don’t want to be notified about so-and-so who is annoyed by their neighbor’s cat, or someone who is posting about how beautiful the fall leaves are. If Nextdoor could improve the platform with these aims in mind, I would actually interact with it *more* — but as it is, it is so much work to wade thru the drivel to find useful information, I just avoid using it altogether for long periods of time, which of course exacerbates the above mentioned primary annoyance with the app.

Liberal Bias. Next door tells everyone that they must agree to certain terms before they can continue on to using the app. Terms such as “no political grandstanding” and “no name calling” are among the things you have to agree to abide by. If you don’t someone can report you and you should receive an email asking you to edit your post or it can be removed. However, that isn’t what happens. What typically happens is the person doing the reporting is the one who gets blocked and cut off from the conversation. Yet you still have to listen to all the insults and vulgarity through your email because after you are blocked from the conversation you can’t even enter it enough to turn off the notifications. Much of how these reports are handled has to do with who the leads are in your neighbored. If your leads align with your political/life perspective views then you are likely to be favored in your complaints and conflicts. If you do not align with your lead you are likely to just get blocked and badmouthed by the neighborhood. Because of that this app is not a great environment for building healthy neighborhoods, it’s better at politically segregating neighborhoods. Thanks for your time.

Next door. This app would be good but there’s people that let their animals run loose on other people’s property and think you should allow this behavior. I own my own home and land and pay taxes. And for someone to think you should allow it must not from USA. U tell me if u have a kid that is not to be allowed around cats and dogs over stop breathing around them and u don’t have any animals , would u all just let theses animals run around on your property. I’m sure u won’t. I’ve been a nurse for 32 years and for someone tell you close your garage door so they don’t come in. Mind u, I paid for my house. I’m fed up with people who has animals that don’t take care of their animals and let them out the door to run any where they want to go. I’ve been chased by pit bulls and I’m so fed up with it. All I can say animal control will be called. So if you all like people on this app as you can tell have no respect. There is some nice people but a lot of people who is on their trying to find their animals. It’s against the law for them to be running loose.

Generally works as expected. The app works pretty darn well. I've had no problems until recent iOS updates (I think). I am currently using iOS 15.6 and I find that I am unable to copy and paste into NextDoor reply fields. That is, if I am trying to reply to a post and I need to go find some information like the proper spelling of a name or something of that nature, I will generally cut the reply that I've already created and come back to it later when I have the information I need. I am able to cut with no issues, but I cannot re-paste it into the same reply data field. The characters I just cut should have ended up on my clipboard, but they do not. If I go to any other app and paste it, whatever is there from a previous cut/copy is the only thing on the clipboard. There is a similar issue where I am unable to highlight and copy text from anywhere in NextDoor. I'm fairly certain I could do that in the past and you can do that on almost all other apps on any platform. NextDoor probably needs an update to address this.

Could use a few improvements. Every time someone comments on my post or is selling something I am interested in I have to get on Facebook to look up who they are. I have had Nextdoor for two years. There are many benefits of being able to communicate with people living near you that you wouldn’t otherwise meet or know how to reach. For instance, there is a help map where you can find someone who is willing to pick up a prescription for you or walk your dog. Neighbors helping neighbors. Biggest problem I have with the app is I have no idea who these people are because your not able to see anybody’s profile unless they are in your “neighborhood” and that is limited to a few streets. I live in a small town yet there are dozens of “neighborhoods.” So I have to refer to Facebook to know who I am talking to. Most people don’t fill out their profiles or even add a picture on this app too so that is annoying. The app needs to remind people to do that because talking to a blank face gets old. The profile is only a couple questions about yourself so why all the secrecy? This is supposed to be an app to get to know your neighbors. Falls short of that.

Great idea, garbage app, content is no longer good. The email updates I get are nice because I can click on posts that interest me. However, the app is clunky, unorganized, and not at all user friendly. Posts are not organized by time posted, which means I see posts from months ago in my feed (presumably because someone replied recently, which is a ridiculous way to sort). None of the menu options are intuitive. I would love to use the app, but just can’t. Until they change it, I’m stuck just reading the update emails. Update 4/5/23: none of the issues above have been improved, and the content has gone downhill. It’s at least 70% very localized complaints, such as “whoever’s dog went to the bathroom on my lawn, please clean it up”. The other updates, like lost dogs or break-ins, are useful, but buried with the other garbage, so here’s a tip. Get Facebook. Follow your town’s police department, fire department, and the town’s official page. You’ll get all important updates in a much easier to use way. Friend a few of your neighbors on Facebook. You’ll get all of the same dog mess complaints for your street and not have to worry about the ones from a town 5 miles away.

In the beginning. I suppose this app was a good idea at one time but it has morphed into an unsupported mess. As others have noted, support is very bad. I was having a problem with the app on my phone. It would open up to a blank page and not populate the posts. So after signing out of app, deleting it, turning my phone off, standing on one foot, giving the side eye whilst turning everything back on it still wouldn’t work. After 20 days support wrote back something to the effect “hmm that’s weird” and that was that. Then there are the leads who are chosen willy nilly perhaps plucked from a nut tree. What do they do exactly? One of mine enjoys video taping cars in the neighborhood that they deem driving badly. They post a picture of a vehicle they are behind with license plate then publicly shame the driver. How do we know that this is true or the lead harassing a neighbor? I think the leads should NOT be a person from the neighborhood but employee of NextDoor, moderator without a bone to pick. So to say something good about the app, I helped loads of neighbors find their run away dogs and horses, sold many items and have a good idea who all the trouble makers are and stay far away from them!

A breeding ground for hate and negativity. I’ve had this app for years, loved it initially, but have witnessed the decline of neighborly kindness in real time. There is an extreme lack of moderation, especially among comments. I’ve witnessed racism, violent threats, and overall bitterness combined with entitlement more than anything.. all directed at people who have legitimate concerns for the well being of their community. I’m aware this may be a product of the human race itself, but Nextdoor’s poor response to the serious matters is enough to make me delete this app for good. Go out and talk to people in real life instead, go to your town hall meetings, and download the Citizen app instead if you want to monitor actual safety issues that arise in your area. Stop feeding the internet social disease. Edit after developer response: Get it together, look at the volume of reviews like mine and realize you aren’t really doing anything to help. I’ll also add that your emails are impossible to unsubscribe from no matter what method is used, and that you’re absolutely approaching grounds for a class action lawsuit based on that and everything else that I’ve described in this review. You are hurting neighborhoods more than helping them.

This app needs to go. Your entire name and street are displayed. The real problem is the moderators, or algorithm ... whatever is running the app. Mostly neighbors get petty and gang up on a person posting pretty much anything. I stood up for somebody who was getting picked on. I didn’t swear or say anything rude, and I got blocked ... the people who were swearing and being rude did not get blocked. They spread misinformation to the neighborhood and surrounding neighborhoods about me personally , and there was nothing I could do about it. They even went after my daughters. A child of one of the aggressive posters works at a fast food restaurant outside of our neighborhood. When I went through the drive through they all started talking about the post and calling me horrible things , not knowing that my daughter was working with them. This app is not secure enough or run well enough to be running the way that it is. There needs to be a real actual human moderator . They need to allow you to decide how much information to post. If my last name hadn’t been on their , they wouldn’t have been able to go after my daughters . Luckily I have a German Sheperd because these people also know where I live. This app needs to change majorly or just be shut down

Why was my account deactivated?. I have been a member of Nextdoor for sometime and really enjoy this app. I recently graduated Cosmetology school at age 52 and I put ads on the site. An instructor told our class about this app for this reason...to build clientele. Last week, I received a curt email from a Nextdoor Lead asking me if I wondered why my ads were being removed. Yet my ads were still on the site. She told me I was breaking the rules by self-promoting. But, there are hundreds of ads doing the exact same thing and I asked why she was singling me out. I was told I needed a business account-I didn’t know those existed. She told me that if I worked for a salon as an independent contractor then I could put my ads on the site. I told her that is exactly what I was doing. After an hour of going back and forth with her, I had to get back to work. The next time I tried to open the app, it wouldn't allow me to log on. I tried to create a new account and it can’t find MY neighborhood but found it with my neighbors address. I have no problem opening a business account but I need access. This just doesn’t seem very neighborly. I’ve tried to get help through the app to no avail. Can someone tell me how I can get my account reinstated?

Pretty good app, but annoying to access. I have been on this app for a year or two now. It is good for reports of criminal activity and seems to be good for people looking for recommendations for craftsmen, etc. it is, however, very annoying to sign in and only be able to read one post before being required to sign in again ! To the point it is not worth the trouble to sign in at all. This seems to possibly being worked on, because for several days now I have been able to read a whole string of different postings on different subjects with only one sign in required. If that is to continue, Thanks! The only real annoyance for me is the many, many URGENT postings only to read that someone sees a dog or cat wandering down the street unaccompanied. This is not URGENT in the overall daily workings of life to me, but I always read the ones marked URGENT in case someone has lost a child or a grandpa with dementia has wandered from home or there is a gas leak and neighbors should evacuate, etc. if neighbors would reduce the use of urgent s when it is really not a life or death matter, I would consider the whole thing less of a waste of time.

Does not respect your privacy. So please be warned that this app has zero respect for your privacy and is a breeding ground for stalkers. I joined when it first came out with no problems but it wasn’t very useful. Then more people started using it and of course it became infiltrated with Karen’s and old people who stay home and complain on the internet all day. Something I posted (I’m a liberal in Dallas, TX so simply existing upsets most of the people around here) upset one of these people and I thought I muted her but apparently that feature only dims her from my view. She was still able to access my information and since I was no longer responding to her she started contacting and harassing me on other platforms. I’ve actually had real a real life stalker before who would come to my job so I shut my entire profile down. During Covid I decided to open a new account and use a fake name to protect my privacy and I was banned for doing this. So please be forewarned. Angry Karen’s have access to your address and public information and if you do anything to protect yourself you will be further victimized by Next Door. I’ve made multiple attempts to contact them with no response.

Horrible content, depressing experience. Nothing is moderated on this app so be prepared for 15% neighborhood info and 85% irrelevant, off topic, or political attacks. This activity typically happens between the subset of your “neighbors” (which includes people many many miles away from your house) who are retired or housewives/stay-at-home dads. This group seemingly has nothing better to do but complain all day or disagree with others on inane topics for purposes of simply being disagreeable. A recent post involved a Coyote siting which nearly immediately devolved into a drawn out fight about animal rights and factory farming. Another favorite “feature” is that many of my “neighbors” live in a neighboring city—Nextdoor has its own imaginary neighborhood limits, and has no understanding of city limits. This is particularly irksome this time of year when people post on political topics and people who cannot vote on the issue reply from the neighboring city (because you post to non-descript “nearby neighborhoods” or only your own). This causes various new ensuing discussions attacking the election interferers as foreign agents and devolves into mean spirited lessons in democracy and various persons being glad they “don’t live next to you!” Have fun...

Love Nextdoor most of the time—but not all the time.. Sometimes, I’ve gotten in trouble for posting things when others have not—such as a book or movie review, when others have been doing so. I did overpost too many recipes. I did. Also, I did get into political disagreements. I was punished quite harshly. Banned for a month. I feel neighborly discussions and chats should be allowed n not just compartmentalized into groups. Sometimes, I think allowing folks to report others should be tempered by common sense, because some complaints are from mean-spirited and unneighborly folks just being ugly. I was reported almost monthly for not living in my neighborhood, when I’ve been in this house since 1987. I think things should be a little more relaxed on here. The helping your neighbor spirit on here is one of the very best things on here and I do appreciate it and have benefited from it. I do like helping with information and advice, if and when I can do so.

Speech Rules To Strict To Be a Meaningful Platform. I’ve had my account suspended 3 times already. The first time was from a neighbor reporting me after disagreeing with me on a local issue. Nextdoor automatically suspended my account without checking into the issue to find validity, after I emailed them, they took a few days to respond and apologized. The second time, they did something similar, saying that I was reported for not using my real name. The company asked for my ID, which was strange because they didn’t even check to see if the other users claims were true before suspending my account, I had to wait a few days again for a response and no apology once verified. Now my account has once again been suspended without me knowing why. I have emailed them again and I’m sure they will take a few days. Tbh this platform isn’t worth the hassle if you’re looking for a platform to have meaningful discussion. The rules are too stringent and have too many loopholes and caveats. Facebook is a better option, though not perfect, to form a group chat that you can have meaningful discussions with neighbors without pesky rules that aren’t communicated clearly and that don’t overly restrict dialogue.

The app keeps getting worse as it tries to improve. I don’t use this app often, but when I do I’m becoming increasingly frustrated with it. I get app notifications that show up as numbers on the bell icon, but there’s been nothing new there for weeks. It appears the notifications should actually be for the inbox or even the main message board. Additionally, my feed is supposed to be restricted to my neighborhood, but I keep seeing posts from other neighborhoods. I can understand this if it’s in a category I’ve chosen to follow (although I still think the neighborhood restrictions should supersede the categories). But what is even more frustrating is I see posts from other neighborhoods from categories I don’t even follow. For example, I keep seeing posts on Gardening & Landscaping, which is a category I didn’t think I followed. Sure enough, when I view that category, my options are to “Follow” or “Invite.” I’m a Nextdoor admin for my neighborhood, and I find it a worthwhile enough resource as a supplement to our neighborhood’s Facebook group (and actually to invite new Nextdoor people to our FB page), but the latest rounds of “improvements” are making me not want to use it.

Run by a bunch of bored Karen’s with very strict guidelines. I’ve never particularly like the app but after yesterday I dislike it even more. I’ve had people be very rude on my posts in the past and nothing was done in the past. Yesterday I tried posting the I was opening my clientele list for a short time if anyone’s looking for a dog groomer. It got flagged immediately and I was told it was against the apps guidelines. I was then told I had to post in For sale or Free so I did. Later on in the day that was also removed since I don’t own the business I work at. I did have permission from my boss since we haven’t been getting a lot of phone calls lately. I was am told I’m not allowed to post anything about openings or “advertise” for the business since I don’t own it and have to wait for people to post asking for recommendations. I thought this app was supposed to connect the community and it’s doing the exact opposite, half the posts are complete nonsense anyways. I will never be using this app again! So if you like apps that allows all your neighborhood Karen’s to run it then feel free to download it and see blurry pictures of your neighbors dog and that someone’s yard is overgrown then this is the app for you.

App getting annoying in a few ways. Although I still enjoy using this app, there are two aspects that have made it incredibly frustrating. The first is that moderators/leads have way too much leeway to police the messages being posted, and removing things at will, often times without any warning or explanation. While I completely agree with the need to have people overseeing the content, too often it feels like leads are allowed to do whatever they want, including removing things that do not align with their own personal beliefs, or ideas of a business recommendation. Second, and this one is huge, why does the app keep resorting the order of things that are posted? I open the app on my phone, and the first entry is about horses (for example). I close the app, open it right back up, and now that same posting for horses is 15 entries down. At the very least users should have a choice on the way entries are sorted, because right now I’m finding postings that haven’t had a new comment added to them higher up then new postings from today. And this issue is severely impacting the user-friendliness of the app.

An excellent example of Cancel Culture. This app allows for falsehoods to be propagated. The app calls itself a safe and welcoming place; but it isn’t. If someone writes about something going on the their neighborhood, at first people support what is being noted. But after 2-3 days, people begin to gang up on the messenger. Then if someone disagrees with your statement or opinion, they don’t debate your opinion with you; they just go and run to the app’s report site and list you as disruptive or “not meeting our guidelines “. Anything you write that goes beyond unicorns and rainbows gets either deleted or you get kicked off. Everything you say is taken and reported as offensive. It’s where the snowflakes go. I mean I once reported on viewing bunch of deer in my back yard and submitted a photo. Soon after people on the site began to accuse me of propagating hunting and my post got deleted by NextDoor and I was warned by NextDoor that it violated their guidelines. OMG - their guidelines. Where does it stop and allow any form of speech? It’s bad enough we no longer have any form of right to speech anymore; free or otherwise. Don’t bother with this cancel culture app and their over-righteous indignation.

It's ok. The app is a good way to connect with neighbors in a new place that you moved to. For me I loved it a few years back. I moved to new state far from where I grew up so I needed the connection. During this pandemic my my my the crazies came out and spread so much misinformation and hate. So many people on there making false statements making others want to correct them like me. Then they bully you. I had to defend myself on there. I felt like it was a second Facebook. I quickly deactivated my account then thought no I need the connection living in a rural area. So I went back on with a new profile picture new name. Wish I could take my street name off. I made it as private as I could get and didn't add any information on there. Some is forced like street name. Someone needs to do something about the bullying on there and panic. It's unnecessary and dangerous . For now I'm just using to be informed I'm no longer interacting with anyone on there unless I ultimately have to. It won't be to defend myself. I will report bullying, panic and negative behaviors .

Lots of arguing & admins deleting accounts. I downloaded this app to be involved in my neighborhood watch and contribute my security camera videos when an incident takes place. I cannot post video unfortunately. I have posted numerous stills of people trying to open my neighbors car doors, people stealing off my porch and mail and an aggressive dog chasing people down. This app creates a lot of arguing amongst neighbors and it’s frequently neighbor vs neighbor battling over non-political posts. If you like being trolled, reprimanded for calling out clear suspicious behaviors (even resulting in theft) and arguing with your neighbor, then you will love this app. Also, if you have a business, don’t post anything about it unless you pay nextdoor first. They ask you to create a business page but as soon as you do and post to it, they delete your account if your not paying to advertise with them. This happens even if you adhere to their community guidelines and they will email you a warning and delete your account anyway. Nextdoor has so much potential to do good but is so controversial that it makes it hard to use without a fight.

Verification and Lack of Help. I tried making my first account, and was unable to verify with my phone number. I never received a post card for verification like the app said I would, and am unable to provide a document proving my address because my name is not on any of the house documents since I live with my parents. Additionally, we have everything sent to our PO Box, so our address is not written on envelopes and whatnot. Therefore, I thought I deleted the first account, but later found out I only signed out and deactivated it. I made a second account, and couldn’t verify with phone number since it was the phone number already used for the “deactivated” account. It has been two months and I have yet to receive a post card to verify that I live here and actually interact with the app. I’ve sent out emails as well using the websites costumer support and never gotten a reply. My mom didn’t have any difficulty verifying at all, and I just want to be able to use my account to earn money as a high school student. Please help? And yes, I have looked over all of the help articles on your website relating to these issues, and this companies lack of contact and support has been frustrating.

Could use more. This app is a great starting point for keeping communities up to date. However as a lead, I notice most of the app is consumed by ads, ads, and more ads. This is frustrating. I would also like more privacy features such as being able to choose what info is public. I think finding way to make your profile page more customizable would be helpful with getting to know our neighbors such as the ability to post more social media like things like personal statuses, being able to add certain neighbors as friends, etc. I also have an issue where my page constantly says to finish creating profile even though it’s been complete for 2 years... the button won’t go away. Maybe also a feature for teenagers to be able to be involved as well. My daughter is always wanting to meet neighborhood friends but cannot because we don’t know where any of the neighborhood kids are. Maybe find a safe way to allow this. I would also like the option to block certain people so that if tension should arise between neighbors or neighborhoods than they can feel safe from targeting.

Terrible interface. I downloaded this app to try to keep up with neighborhood happenings. But the interface is terrible. Posts are never in any kind of order and then if you refresh they reorder and you can never find the post you were looking at again. Once you mute a conversation it’s gone forever. I just didn’t want notifications on it, but I still wanted to be able to see it. I finally deleted the app because instead of neighborhood things it was mostly people complaining that a car stopped on their street for .2 seconds so everyone keep an eye out or « why is this restaurant closed no one wants to work ». If I want to see those posts I’ll go to Facebook. But now that I’ve deleted the app, I’m still getting emails about posts and it doesn’t allow you to do an unsubscribe all situation. I have to unsubscribe per category that people post in so I have to wait for them to trickle in, and I’m not convinced I’m being unsubscribed to begin with. My other option would be to re-activate my account, then unsubscribe and then de-delete. So if you want to get rid of the app be sure to unsubscribe from emails before deleting your account.

Most Toxic site out there. I’ve been on Nextdoor for a number of years but rarely use it and have never posted until a few days ago. I’m used to nonsense and negativity on other social media but Nextdoor is by far the worst. People in this platform are cruel and viscous. They make horrific comments on the most benign subjects. I thought this would be a good place to mention about a pair of lost cats. While there were some kind people, there were people that lashed out at me for just having cats. They raged that I was irresponsible because I had cats for pets. They said cats were horrible and she be left to starve and die. There are literally people on this toxic site rooting for people’s pets to die because they hate cats. Someone even reposted my post looking for my cats ranting about how awful I am and how cats need to be eradicated. My soul hurt after using this site for one day and one post. I just wanted to find my cats. Absolutely do not use this site to find your pets. It’s a playground of hate and cruelty. The developers canned responses in no way reflect the reality of how awful Nextdoor is. If I could give Nextdoor a negative number rating I would. I will never, ever go back to this den of hate again.

Missing. I don’t like how businesses use this app to promote their business. They are increasing their financial stability by gaining customers from the neighbors on this app for no charge. They are posting their ads without leaving an area where customers can question their work and references. They should go to the Better Business Bureau for that service and they would also receive a rating which would let people know their worthiness. The businesses set up their ads to constantly repeat their commercial. The neighbors who I thought this app was created for get lost in the continuous bombarding of their ads. I don’t mind when they offer to help somebody but just constantly jump -ing in and show their commercials without allowing interested neighbors a review from other neighbors. If they are going to advertise on this app for free, there should be within their ad a window that opens every time the ad is shown to give previous customers a place to say don’t use this business they stink or they are marvelous and recommend them. If they don’t want to cooperate go somewhere else and advertise for free.

Not user friendly.. I officially hate this app. I have had nothing but issues ever since I started moving around. Initially I was able to get into my first neighborhood with no problems and was active. Problems started when I moved and could not change my address. I was told a postcard of some sort would be sent. It never was. I deleted and redownloaded again when I moved a few years later. Same issue. Now I am settled in my forever location and decided to give this app another shot. I’m in the middle of nowhere but remembered my past issues with address verification so decided to make a new account. It asked if I wanted to be a founder for my area, I did not. It just went ahead and created a profile with NO functionality. I cannot even verify. I see nothing on updates and have access to nothing. I cannot delete the info to try and start over, redownloading logs me back in and I just have to log out. I do not want to make another account, again. I am so sick of trying to use this app. I wish there was some way to connect to my really small hometown but I’m over it at this point. And don’t download if you move around a lot. It’s a pain in the a**.

Glitchy and a SCAM for Businesses. I’ve been a member on this app for several years, and really just started using it regularly. I use it mainly for business purposes, so I created a business page. NextDoor claims to have all this great functionality, but in reality it is glitchy & inconsistent. What’s worse, I’ve been paying for months to “Sponsor” my neighborhood with zero ROI…and now no way to cancel the sponsorship. They just keep charging my business card every month. There is no way to cancel, request to cancel or even contact someone at all. I’ve looked everywhere. I’ve used their “Help” function & can find no answer. Everything says to go to my ads center to pause or cancel my ad- which a Sponsorship is now considered. However, when I go there, there are absolutely no options at all, except to create a new ad- of course. There is no way to even delete my credit card info. There is no phone number to call & no help center email address. I have no choice but to report them to my credit card company as fraud. I will also be submitting a report to the BBB. Again, for all my fellow small business owners: DO NOT ADVERTISE WITH NEXTDOOR. IT IS A SCAM.

Questionable Local Moderators. I used to love and trust the Nextdoor platform when it first came out, thought it was a terrific idea. Years after years, it gets more and more questionable. For one thing, I discovered your posts can be removed or suppressed by their local so called moderators. They are located in every neighborhood. Some of them don’t even have the level of qualification but yet holds the position just because they are in the tech industry. They can control everyone’s post based on their own subjective and some times, hypercritical view of the subject. Basically, you are under their control. When I posted message advise people to be careful out there during the pandemic, my post was removed and threatened with account suspension. I was not spreading false info but to tell people to be careful and keep their mask on. Then today, I posted a message about some young kid stole my belongings out of my front door. The message was immediately suppressed for no reason. Such practice feels like communist dictatorship and their censorship! The only reason I’m keeping it is because my wife wants info on street closing and school infos. Not really recommended.

Custom Support is crap. I loved this app until I couldn’t access it anymore. I got a new phone. So naturally it signed me out. When I went to sign back in, of course it’s been so long, I forgot my password. Simple right? I’ll just have my password reset, until I realize the email I signed up with is no longer available and don’t have access to it. It’s 2022, we have phones with facial recognition, people hovering on drones, and we’re about to colonize the moon. Yet this tech company that sits surrounded by all the other BIG tech companies, can’t figure out a lost email option? So disappointing. I have sent numerous emails asking for help and leaving another email to contact me. Nothing. I then signed back up with another email and I was in! Until a few hours later the the system locked me out and said you already have an account. Back to square one. Your help section is completely useless to my situation. I even called the company and left a voicemail even though they said not to. I’ve emailed help numerous times. Nothing. If I hear anything from this app, I’m sure they will answer, “please email of help desk” and I’m back at square one again. MAKE AN EMAIL RECOVERY OPTION

Great App but some bugs lately. I'm a Lead for Nextdoor and yesterday while trying to report a post, which is part of my job as a Lead, it kept diverting me out of the app to the internet page instead of the next step in the app. I wasn't the only Lead this was happening to. The internet page didn't have a submit button so I had to go back to the app and it was an endless cycle back and forth between the app and the internet page. When trying to report the problem, I found that there's no "Contact Us" in the app which I find quite inconvenient if you're having a problem. I think the developers should put a Contact Us link at the bottom of the Help menu so that Leads who need to do their jobs can get help immediately without the hassle of searching for a way to report a problem. Finally after searching through the Help via the website, I was able to find a way to report the problem. Other than this complication, I find the app very useful and easy to use. I wish more of the Leads Tools, that are on the mobile site were in the app too.

Let us down. All together this is a fantastic app but my poor rating is based on our experience. Our daughter was attacked by a dog, the judge ordered that the dog remain inside, after we moved out of the neighborhood we heard from several sources that the dog was being taken out for walks. The neighborhood has many small children in it, so we simply posted that the dog was not supposed to be out, just so people knew; it I s important that families with children know what happened and that the dog is not allowed to be outside. Friends of the dog owners, taking offense that we were pointing this out, apparently less concerned with the safety of children in the neighborhood, complained that we should not be able to post for a neighborhood we don’t live in. Our post was removed and my account was taken down with some mumbo-jumbo about how they take security seriously. Just kind of ridiculous that they didn’t take the safety of the children in that neighborhood as seriously as we do. Again this is a great app and helps communities stay safe, But the agent who took down our post and blocked my account at that time deducts points from our experience.

Inconvenient. I like using this app, but the layout of everything makes it really inconvenient to use. The only options to sort the home newsfeed page is by new activity or top posts, and sorting by new activity only lasts for 30 days before you need to change it again. I prefer to see the newest posts first, but if new activity is the only option, then I would like to at least have it set permanently instead of having to constantly change it. They also just updated it to create a new layout for free & for sale which I’m fine with getting used to despite not being able to swipe left to go back to all the listings, BUT they got rid of the feature that tells you how many people are interested. I don’t want to bombard the lister with yet another message if more than 7 people are interested and I can’t see that, not to mention waste my own time even trying to communicate with them. There are tons of glitches every time I’m using this app as well. I also do not want to keep getting notifications for the weekly digest and there is no way to turn it off. If I cared that much then I wouldn’t need a weekly digest notification to be all caught up.