Vinted: Sell vintage clothes App Reviews

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Crooked scam artists. I have used this app for many years. It was much simpler when there weren’t any fees. Now as a seller they allow you to keep your entire sale price which is amazing-however… as a buyer you are charged a buyer fee, the fee is sketchy at best and does not offer anything. This app is the worst absolute worst to buy from because if item received is not as described support will not only deny your claim but also close the ticket so you aren’t able to reply to them. I have been spending around $400-$500 a month to buy on here and had a pair of $10 pants that came to me almost torn and after submitting over ten photos the claim was denied and closed. The fee and the app offer no protection as a buyer, I do NOT recommend purchasing on here and seeing as they don’t care about my business I will be searching for another Avenue to spend my money. No support you can’t say I didn’t reach out to support and you can’t say anything because you left a customer in the dust and your greed will be your downfall. Goodbye Vinted I’ve brought you a lot of business including family members but you have burned me for the last time.

Was once perfect. 2 Stars because I've made some money from but it has gone downhill since I started. It's almost as if the apps tricks you into staying because at first I was getting so many sales, now it's maybe 2 a week if that unless I'm actively PAYING to promote my profile and bumping things. The offers have gotten ridiculous and don't even get me started on shipping. The costs were somewhat reasonable at first and now they are out of control. That's how the app makes their money so it's not surprising after gaining popularity they jacked up costs. There is zero customer service, the thought of someday needing it is aggravating because it'll just be automated bots, being run around in circles and HEADACHES Pigs get fat hogs get slaughtered! This app gained popularity by being affordable it's a shame the company got greedy

Please be advised this app has no customer service. I downloaded the app and forgot about it for a while, upon opening the app to make listings after awhile, I was notified that my account was blocked, mind you I never made a purchase on the account. I attempted to contact support or open the chat and was greeted with “blocked”…so you’re telling me that I can’t even contact support once I’ve been blocked for absolutely no reason? I decide to make a new account since I could literally not access the account from before. A day passes by after I make 2 sales and a purchase, then my account is “blocked” for attempting to make more than one account! LOL! Like the sole reason of the new account was because I couldn’t access my previous account, payment states it’s pending for more than a day and again I can no longer contact support. Super unhelpful and no explanation as to what is going on. I’ll stick with other selling platforms.

Terrible return policy !!!! Watch out !!. In general, this app is great. You buy what you want, it’s sent, and there are no issues. But every once in awhile, the seller in accurately describes the size, condition, or brand of the article, and you receive something two sizes smaller or not at all n good condition, etc. In a case like this, If you want to be reimbursed (since your item was clearly falsely advertised), Vinted agrees to reimburse you but ONLY if You (the buyer) pay for the postage fees for the return. This is absolutely ridiculous given you already paid the postage fees to buy and receive the product,on top of a “Vinted Insurance” which supposedly meant to cover you in cases such as this. Why wouldn’t the seller, who incorrectly marketed their product, be responsable for paying the return postage fee ?! This makes no sense. After numerous messages with both the seller and Vinted team, I was told to essentially just deal with it and pay the seller the return fee. So I end up losing about 5 dollars while she pays nothing, even though she sold me an XS jacket when it was supposed to be a small , and she said the brand was a totally different brand than what I received. So buyers beware - if the smallest mishap happens, no one here is on your side ! I am literally shocked at the lack of customer service Vinted offers and am beyond disappointed with how I was treated

No Seller Protection. Please AVOID this app of you are a seller. You’re better off using other apps with seller protection from scammers. I sold an item on Vinted to a buyer using the Vinted generated shipping label, after I shipped the item and it got delivered, the buyer claimed that she provided the wrong shipping address and Vinted cancelled the order and refunded the buyer. The USPS tracking information shows the item as delivered, yet Vinted refunded the buyer and I just scammed out of a nice pair of boots. When I tried to bring up the issue to Vinted support they said since the buyer claims to have not received the parcel they will not pay me for the item. Again the buyer provided the wrong address and I did nothing wrong as a seller, yet Vinted sided with the buyer. Vinted basically told me they can’t do anything about it and told me to contact USPS instead, but USPS delivered the item to the address that the BUYER provided as evidenced in the tracking and is not at fault. I’m shocked that in such a clear cut case of buyer error, Vinted will do nothing for the seller and refund the buyer. I’ve been a Vinted user for years, but this experience has made me rethink recommending this app to anyone. Please consider another app that doesn’t condone scamming loyal users.

Horrible. Don’t use this app. I have lost two sales on this app and two is enough not to use it anymore. 1st sale was lost because the app never emailed me the shipping label and they said to cancel the order and re upload it and have the buyer buy it again. How does that make sense? Why can’t they just send me a brand new shipping label like other apps do? Of course the buyer didn’t buy it again because they thought it was my problem, but it was the app problem. Second sale was lost because they email the label, but when I printed the label it only printed half it. I know it wasn’t my printers/computer problem because I sell on other apps and I printed their labels throughout the day and when it came to print out his app label it came out bad. I told them and they emailed me another the label in a different way and when i tried printing it again it didn’t work and then they blamed me for it. This app is just a waste of time. The support messenger in the app has nothing but 1 stars reviews, so don’t bother using this app they’ll mess up your orders in all types of way.

Do better.. I am very disappointed with customer support. A member of the community just had everything on her account removed for possible “Commercial Activity.” Which is absolutely ridiculous. She is a popular member with 640 reviews rated 5 stars. (@fun78fiesty) The first thing that is wrong with your decision is that you have 0 proof that she actually committed this “Commercial Activity” how could you even possibly prove this? And secondly, even if she was, you should be thanking her for bringing so much money through the app. I personally know that people on the app do buy with the intent to resell and that is 100% their decision. They should not be penalized for making you money. I know that Vinted Week has been happening for years. So I’m not sure as to why the thread for this month was removed. Care to explain? You should be thanking each and every one of us in the community for creating the same sales that keep your app running. I honestly am so upset with customer support that not only members of the community has received, but also me personally. Part of me wants to just delete the app completely and go to a different one. Do better.

Terribly coded and frustrating app. I’ve had more problems with this app than any app I’ve ever used. More so than any clothing app for sure. The app is terribly coded, the keyboard cursor randomly jumps to different lines when trying to type listings, notifications remain for hours when you’ve already clicked on them, automated support issues are frequent and incredibly hard to work with, contacting support is near impossible and always unhelpful. They withhold money from the seller inconsistently and withhold shipping labels making it extremely hard to comply with their shipping policy. Their automated “authenticity checks” take hours instead of minutes like the app claims. Their copyright policies are the worst. I can’t upload pictures with backgrounds removed or they get taken down DESPITE ALL THE PHOTOS BEING ORIGINAL PICTURES TAKEN BY MYSELF!! I’ve tried to explain to support I do this for my own comfort and safety and they gleefully told me it didn’t matter, they would to continue to take down my listings, and tell me I would be banned. You will frequently be cited for copyrighting yourself and threatened with being banned on the regular. Support is determined to make the seller’s job as difficult as possible. This app is not beginner friendly and not for anyone looking for little to no hassle.

No Direct Customer Service. As a seller, the worst issue is that Vinted will automatically delete my listing if someone reports it. I used a photo to help from a photoshoot i did three years ago. It was deleted for copyright even though I have current pictures of me modelling it along with an older picture where it looks nicer. I cannot appel this vinted just went ahead and deleted it. They dont give you any option to appeal any report a user makes. It will count against you and if too many you will bw kicked from the app. I think it’s terrible I now am closer to being booted when I did nothing wrong and I cannot talk to any customer support about this issue and my listing being wrongfully deleted. Mind you this listing has been up for two weeks and there was no issue until this morning.

Control Freak app. This app used to be awesome when it first came out, but as of right now it passed so many rules that it basically turned itself into a dollar tree app. You can’t post anything of real value on here because if a buyer makes any kind of claim against you they give the money back no questions asked and you have no money and no item. I had several listings taken down because someone reported them as web photos when they were not. I had to jump hoops to get a real response back and then they were put back up, taken down and then put back up again. later on, more were taken down. they claimed I was selling for commercial purposes. apparently they didn’t like my tags . and then I had listings taken down AGAIN because they don’t have size XL in women’s I listed as 1X even when the listing description says XL. it just goes on and on. i’m currently shopping around for another app to sell on. there is very little traffic on here since they scared all the good sellers away. it was once a really cool app- you could find cool sellers with cool stuff. Now it’s a Dollar Tree.

New glitch. Hey! I’ve used this app for literally 9 years. However, the past couple of days while scrolling for items; the app pretty much pops me back to the top of my options when it’s trying to load the rest of the products available. Therefore I can’t really look for anything right now. Beyond this temporary hiccup - here’s my raving review! 🫶🏼 I think Vinted IS the best thrifting app out there! Most everyone is kind, fast to respond, everything is always at an amazing price, and transactions are consistently smooth! This thrift app somehow feels like a community and I absolutely adore! I tell all my friends to download! You should too! Use your keywords wisely and you will find some stunning statement pieces! Find timeless, quality fits to add to any wardrobe! For men, women, kids, home & pets! So much to discover! Thank you to the creators and those that manage this app! Y’all are the real MVP’s! 🗣🎉🍾🪩

Can’t change my country. For some reason they’ve changed my country to England and my currency to the pound. I’ve tried all their recommendations to rectify this to no avail. The app used to be great, but now it’s pretty crap. Hello. Thanks for sharing your review and we're sorry to hear that your country was changed. Unfortunately it's not possible to change the account country if it has a different currency. You need to create a separate account for that country. We're sorry for the inconveniences! Team Vinted" Thanks for responding, but the response was not helpful. I’ve never lived in England and have never used the pound as currency. To send me an email stating that I live in one country (US) and I’m unable to use the US dollar doesn’t rectify the problem. I should also point out this problem is recent, so whatever changes have been made to the app have left me in this bind. From a marketing standpoint, placing the blame on the customer is never a good look with resale app like yours popping up every day.

Terrible customer service!! I’d leave a negative 10 star review if I could.. My account glitched and logged me out, and I can’t get back in. The app and the website are not allowing me to verify my phone number when I try to login in with my Google account. When I try to use the email login method, it says that the info is wrong. I tried to reset my password, but the link they sent is like some sadistic joke that does literally nothing. I submitted an issue claim through their help center expressing that I couldn’t login and they responded within the platform where I couldn’t see it because I couldn’t login. I reached out to all their service emails and the one reply I got was accusing on me having two accounts and telling me to delete. I do not have two accounts, and even if I did, I can’t get into the platform to delete as they asked. There is no phone number to call either. This problem has persisted for two days now, and I have orders waiting on me that I cannot complete without getting into the app.

Unable to see my account postings. I have been on Vinted for I would guess around five possibly six years and have loved it but for the past few days for some reason, I cannot see my closet any of the clothes in my closet I can’t adjust prices I can’t see what I’m posting I get messages etc. etc. however after going through many automated messages telling me what to try to look for to fix I had done all that and it wasn’t any of those problems. I check the iOS my phone has been updated. I checked chrome Safari everything signed everything’s fine. Apparently it’s just a glitch when I finally got to talk to a person which was probably 10 contact us messages later, which has been quite frustrating, and I do really well on the sides however, the past two days I am unable to do anything have this problem fixed I’ve done everything on my end and it’s not on my end and I have that verified from a person from Vinted that it is not with my phone so please help me because if I can’t see my closet in accounts and work with it and communicate with buyers and other Venti‘s soon I would just hate to leave and it’s coming to that

Asks for social security number!. First, I have sold with Vinted for over a year. Initially loved the app as there are no selling fees and transactions are completed quickly. However, they randomly decided to move to a new app. Now all my old sales and messages are gone. A few days ago, I made my first sale on the new app and it will not let me print out my shipping label unless I provide my social security number. I am not giving out my ss for $7 sale. I have sold on Mercari, poshmark, depop, and eBay for years now and have never once been asked for my social security. I do not trust Vinted security and I am certain in no time they will have a data breach where people’s social security number will be hacked and sold on the dark web. I attempted to reach out to Vinted customer service but the help form will not submit and keeps saying “denied access” each time I attempt to send a message. Deleting this app and my account. I know they have been ramping up their advertising efforts but they don’t even treat their existing sellers well, have no customer service available or accessible, and are asking for precious data. Please avoid at all cost and try any of the other selling apps available!

Generally good. I’ve sold things on Vinted and found lots of good deals too. However, there is a major problem with people wanting to make sales through PayPal instead. This is such an easy way to get your money stolen, I cannot send money to a stranger on PayPal friends and just trust that they will send my order without anyway to get a refund. I tolerated this until someone stole 20€ from me and deleted their Vinted account. If I buy something through the Vinted system, there is a high chance that the seller will cancel my order and tell me that I have to buy through PayPal. Even as a seller, people refuse to buy through the app and they want to make an informal sale through PayPal as well. On apps like Mercari, you get banned for mentioning PayPal sales, and Vinted needs to do this. There needs to be real consequences for PayPal sales, because it is allowing people to easily get scammed.

Terrible customer service. I’ve lost so much money to vinted. I had a seller suspend their order because they sent me the wrong item. We tried to resolve the issue ourselves as she was trying to get my item back from the other girl she accidentally shipped it to(which go out surprise that girl decided to not ship it back. Love that for us) and I had already shipped back the wrong item that was sent to me. It’s be approximately 20 days and nothing has been resolved and vinted immediately released those funds to the seller without the issue having been resolved. When I asked for help about my money that I just lost they told me it was basically my fault for not clicking the “everything is not okay button” within the two day period. The reason why I didn’t is because the seller had already suspended the order and there wasn’t a BUTTON TO PRESS. The seller wants to refund me the full amount but vinted refused. They’re customer service is terrible. They give attitude and on top of all this they also keep deleting my posts saying it’s not allowed and I’m using pictures from outside sources. Which I’m not at all. It’s my bedroom floor. It’s annoying how this has not happened one. Not twice. But minimum 7 times. I wish there was a help center we could complain to because that’s how frustrated this app makes me. And this is the only review I have ever written for an app

Controlling. One thing I do like about this app is that it’s easy to list things, and that there’s no fees for the seller. However, being a seller, there are some really frustrating aspects of this app. My listings are constantly being flagged and taken down for no reason. One of my listings were taken down because I “copyrighted” my own image that I took? And another one of my listings was hidden because my description was “wrong”, when I wasn’t violating any of their terms at all. But if I keep violating these rules my account is going to be deleted. It’s very frustrating and controlling because although things are easy to list, I’m wondering if it’s going to be taken down every time for some little thing that I haven’t even violated. You also can’t list, for example, a two piece set and then individually list the other items. You can’t have multiple quantities of anything. Super frustrating and disappointing because I keep having to reach out for support with nothing resolved :(.

High numbers of scammed attempts and awful support team. Today I joined this app for the first time and I tried to sell some stuff. I submitted some products and immediately one person texted me that she is interested to buy the item. Then I received an email from Vinted (or maybe somehow look like Vinted) and in the link there I got connected to the live chat and I got scammed for €300! I tried to contact the support team in the app and there was no answer! I’m still trying to recall back the money from my bank since the app wasn’t helpful at all! I will never ever ever try this app ever again in my life and I suggest you to not use it unless you wanna donate money to the thieves! This app is full of scammers and there is absolutely no customer service! If there is anyway, please shut this app down as it is not legitimate at all!!!!

Taking Down Listings. I like to use PhotoRoom to make sure my listings look nice and clean w a white background when I post them, as I’ve found that appeals to me and usually others when shopping. I got a pair of aerie underwear that I’m trying to sell taken down because I laid out two (separately sold pairs) of underwear on a white background and god forbid it looked too professional, now this app thinks I’m stealing images from the internet. The worst part is that the underwear isn’t sold as a pair so there is no way they even checked this, or even reverse image searched my photo. I wanna support this app because it seems very seller friendly with the whole no fee thing, but not everything can be automated. Even their first few responses to my contact about this issue has been automated. What a nightmare. And not to mention, I JUST got this app. I moved over from Depop only a few weeks ago!

SELLERS BEWARE. I’ve been selling from my personal closet for almost 10 years. I started on a different popular app that starts with a “P”. This app is the ONLY one I’ve ever had issues with as a seller. My items were constantly deleted without good reason or my consent. I got a message saying they were deleted after the fact. So I stopped using stock photos, no big deal. Today I got 15 items deleted because they accused me of “selling commercially” because some of my items have tags. uhhh yeah??? I sell things I can’t RETURN or that don’t fit me anymore. That’s literally the point of RESELL APPS. Their customer service is a joke and they have no empathy for their users. As a stay at home parent this is my only form of income and it’s not like it pays the bills. To have my hard work and time (and it takes a lot of time to list well) just erased is infuriating. You will have a much smoother experience elsewhere I promise.

Long term user…But lots of BUTS!. So I’ve been using this app for over 7 years, first resell app I’ve sold from. I love that they don’t take out anything from your sales, decent shipping prices, let you add as many hashtags as you want and create/reserve bundles. What I absolutely hate about this app is that at any given time if they feel that you “violated” any of their terms they’ll just delete your post, so many times I’ve uploaded an item (beauty specifically they tend to do this the most on) and they’ll just delete it even though the item isn’t opened or swatched and then you end up seeing someone post the same exact item with same descriptions but their post won’t get deleted. I also had a time where a Coach wristlet was deleted just because they thought it was imitation when it was authentic. Contacting support when they do this is pointless because once they delete your item you can’t create a help ticket about it to even state your case on the matter. I really enjoyed this app for many years but I’ve had much more success selling on Mercari.

Disappointed. I enjoyed this app for about 4 months. Was easy to use and liked that they didn’t take a percentage of sales out like every other site. And shipping prices were the best I had seen which made it seem like it’d be a very popular app. Personally haven’t had any problems ordering items or selling and getting my money. Then out of nowhere the prices for shipping basically DOUBLED without warning or given reason. It was sneaky and not noticed at first since nothing was said about it. Makes it completely undesirable for me now as most of my items were listed at $5 or less, and every shipping option costs more than that. Small items shipping went from $3.99 to $6.92. And medium is now nearly $13, JUST TO SHIP. That doesn’t include any envelopes, boxes, tape or other packaging materials you have to buy. Nobody is going to want to buy a $3 shirt and pay nearly $7 just to receive it. Price gouging the heck out of customers AND sellers. Super disappointed in the time and effort spent listing items etc since I’ll likely be switching to something else 🙁

Shipping fees spiked with no warning beforehand. The only advantage that Vinted had over its competitors is that it would let sellers see how much they’d be paying for an item with the buying fee (whatever you’d like to call it) included. They didn’t just spring it at you during the final steps at checkout. Unlike Etsy, Mercari, and eBay, sellers didn’t have to worry about Vinted taking a huge bite out of their profits after selling an item either. Unfortunately that’s about all the good things I can say about Vinted. Unlike their competitors eBay and Mercari, who encourage users to list as many items as possible, Vinted actively DISCOURAGES this. They’ll arbitrarily claim you’re selling for profit (duh?) and threaten to suspend your account. Then to make things infinitely worse, they suddenly raised the shipping fees with little to no warning beforehand. Small parcels used to be $0.99; now it’s $6.92. Larger parcels faired worse with medium parcels being about $13 and large parcels being about $24 to send now. Simply absurd.

Vinted profits off fake items!!! AVOID. I received a counterfeit purse from an account that had already been suspended by Vinted for selling fakes. I received two items the same day and accidentally marked the fake one as “received” instead of the first parcel I’d opened. But upon opening the purse seconds later, I realized it was fake and that in fact, VINTED HAD ALREADY SUSPENDED THE SELLER’S ACOUNT. Vinted’s customer service is terrible, you can only contact support via messaging in the app, and you receive mostly automated responses. I have explained the situation countless times and they refuse to even continue the conversation with me, saying simply that the payment has already been released to the seller. Obviously this is not possible because the account was already suspended by Vinted. This means that Vinted is pocketing the $100 I was just ripped off and keeping it for themselves! I keep asking them to amend their refund policy for this type of situation and they won’t even respond! In other words, Vinted is knowingly profiting off the sale of counterfeit items on the app. Completely unethical and counter to all of Vinted’s other policies

Deleting the app. The one positive thing I can say about this app is I do actually like that the fees are paid for by the buyer and not the seller, which to me makes the most logical sense. So my one star can be attributed to that. However, after a month of buying items on vinted suddenly my card is not being accepted. I’ve deleted and tried to reauthorize, tried a completely different card, still nothing. Mind you, I have a vinted balance from selling so the card shouldn’t even be a factor. Anyways, I reach out to customer service and two days later as expected I’m just met with perfunctory responses and platitudes that do not relate to my issue in any sense. I understand if there’s glitches, no app is perfect however none of this makes sense to me why I’m suddenly unable to buy items on this app, with no resolution. I’ve read other people having this same issue with no response from customer service as well. I’ve withdrawn my funds and as soon as it hits (which I wouldn’t be surprised if it doesn’t because this is some sort of scam) I will be deleting this app. If you do decide to download this, do yourself a favor and go to your cookie settings on the app and turn of all unnecessary cookies so your private information (i.e precise geolocation data) is not sold to thousands of companies.

Disgusting. If I could give this god awful app 0 stars I would in a heartbeat. I was so excited to use this app in order to clean the clothing clutter out of my room in a fast and efficient way while getting money back with no seller fees. Everything was going great until they decided to BLOCK me PERMANENTLY for selling an item I made an innocent mistake of listing as a “jaded London inspired” Ali express dress. I honestly had no idea that they would do this because every other clothing resale platform doesn’t seem to have issues with people noting knockoff or cheaper items as similar to brand name pieces. When I tried to reach out to customer services apologizing for my innocent mistake and that I would never make it again, they simply said they could not unblock me because the app is primarily run by AI and non human servers, so it’s not reversible unless the item is recognized as “authentic” by a LITERAL NON-SENTIENT ROBOT. I cannot log in without a phone number, and they have been obviously now been programmed to automatically block any account making or login attempts with my phone number, and obviously I can’t make an entire new phone number just to make a whole new Vinted account. Don’t bother even trying this app. You’ll most likely just be extremely disappointed and frustrated in the end :) thank you for coming to my Ted talk

Needs a better algorithm. I started on this app at the start of March 2022 and already made some great money! Sending an offer to each like had really helped boost sales. I managed to get a lot of traction when I posted a lot at once but when that died down I got close to no traction on my items. The whole thing of having to PAY to “bump” your items is crazy. They should just have a refresh button like on Depop etc or share your items like Poshmark. Also I can never post my coach bag that’s authentic bc they’ve taken it down every time like what more is needed??? And they should make bundles and offers be paid/sold right after accepting the offer. It’s annoying to have notifications about bundles and literally only one has ever wanted to actually buy. And even when I go a list a bunch a once I get nothing sold. It’s like the app was only golden for the first month and that was it.

Discriminatory practices?. EDIT: I now have learned that this wasn’t a bug. They are being discriminatory and giving random people higher or lower rates. So many people are deleting their accounts, and that’s just the people who post about it in the forum. Then another response from someone else is that all the prices will change to be the most expensive. I understand about fluctuating USPS prices, but this is ridiculous. I ship through USPS often because of my small business. Up to 1 pound, first class, should never be over $6. There are no seller fees, but it’s being made up in overpriced shipping. No one is going to buy a used item for $1-$5 if they have to pay $6 for shipping. Which means items over one pound, like a bundle, will be $9 and a large bundle would be $11. I’d rather have the seller fee and lower shipping rates. Original post: Some people see shipping rates as .99 and some people see 2.49, 3.99, and even over $6 for the same item. It’s not consistent, and they don’t even know about this glitch even when people tried to reach out via feedback. The app has other bugs too and it’s almost not worth selling for a couple dollars and deal with this app. It was much better in 2013, when there was a 10% fee. Less bugs. More buyers.

RUN AS FAST AS YOU can away!!. I have used this app for over a year. I have a Uk bank. I have a Uk phone number. I have Uk address. Yet some how they have decided to not accept visa even though they have it not stated anywhere. I find it interesting once I made £88 an try to withdraw it to my account and that doesn’t work. So I figured fine I will just use my balance of £88 to buy family stuff. They no longer took my card. I had wasted of the course of several days talking to several different “people” one even suggested to check my bank. Then one finally said oh “we stopped accepting visa.” Do not waste your time or do. I mean if that sounds like a fun time. I had made an Apple Pay account, a PayPal account. I even went so far as sending a picture of my passport to show who I was and I passed their “background check.” Guys run listen to the reviews I wasted a year of my life on this site. If you don’t want to waste hours of your life selling stuff. I even had a highly rated profile based on y sales. How much more can I say. At this point this is cathartic for me to rant about how much I loath this company. What’s worse is I had even expressed to coworkers how much I was selling and loved . So again I say run, don’t waste your time, money resources, stress and entire year I will never get back. By the way. They can keep the money at this point because there is no way of getting back it’s the principle at this point.

Removes items for “commercial use” with 0 evidence. Removed hundreds of items from my account and threatened to ban me within 7 days for listing items for “commercial use” despite every single item in my closet being purchased by myself or given to me by close relatives (for free for me to casually resell). I have a large family that likes to shop so of course I have a large amount of listings, but not a single item in my account was purchase with the intent to resell. Their algorithm is terrible and even with the old app the algorithm would randomly pick up and hide my items incorrectly that were not breaking any rules and used my own images and would falsely accuse me of stealing them. Also this app has the lowest traffic of any I sell on so it’s not a major loss if they ban my account, but I seriously can’t believe how terrible this app is run. I would give negative 5 stars if I could, I really don’t have anything positive to say other than it’s nice the seller doesn’t pay the fee but it’s not like it’s a big difference when the buyer is required to forcing you to lower your price anyways.

GREAT APP!. I have been selling clothes on this app for so many years! I started when I was in highschool, now I’m in my mid-20’s. This app doesn’t charge the seller outrageous fees, is easy to navigate through, and is perfect for anyone that’s a beginner at selling their clothes online. They make the instructions so clear and simple on how to post your clothes. The shipping guide is so nice and not confusing by any means. The messaging system is great too. I’ve tried so many other apps out there, but none of them compare to Vinted, honest truth. I love this app and recommend to anybody who wants to get their clothes out of the closet ASAP.

Users will harass you!. I’ve used this app in the past by recommendation of a friend. It is user-friendly, straightforward, and my items would be purchased quickly for the prices I posted them for. I recently redownloaded after doing a closet clean out and listed a handful of barely-used, known-brand items for very fair prices. On an almost daily basis, I am having people send me super low-ball offers (I’m talking $1-2 for items worth more than that). When I decline the offers, they start harassing me, BEGGING me to sell them the items for their extremely low offers! I have had to block multiple users in the past week for this exact reason. This is getting ridiculous and I am highly considering jumping ship to a better app.

One of my favorites!! HOWEVER……. This website is amazing!! It’s actually the only one I use now due to shipping prices. If the shipping prices don’t change I will be a customer forever. However the return policy really needs a big adjustment. I believe that the seller should be held responsible to pay for any returns necessary if their add is misleading, false, or they forgot to disclose any information withheld from the customer. If a customer purchases something and it arrives damaged, fake or anything undisclosed in their description it should NOT be the paying customers responsibility to pay for any returns, the SELLER needs to be held responsible. That’s a HUGE problem because I’m all about great customer service and making sure all my customers are 100% pleased!

please beware of monster high skullector resellers. so I made the mistake of buying an elvira skullector doll for $80 since that’s the cheapest I could find her secondhand atm, but that should’ve been a red flag- but I was too hopeful to see it. i thought I was actually going to receive it because I know people purposely price cheaper on here than other resale sites. man was I wrong. first my package was returned to the seller due to “addressee not being found” even though I used my correct address that I’ve used for many orders. I then asked the seller to relist because I believed it was an error on the post office’s side, but they we’re probably trying to protect me. when they relisted and shipped, what I got was not elvira, but some stupid halfway opens box with c0vid protectors!!!!! wish usps would’ve resent again. now the seller is unresponsive and I can’t get my refund unless I PAY for the reshipment! It’s not my fault this seller scammed me and why should I have to pay more money for their evil. they would be charged the return label or vinted should give me one. so much for the buyer protection fee if it doesn’t protect the buyer from scams. beware the seller laikjaok5188 and don’t buy from any other my reseller if they have no reviews. also vinted please update policies on buyer protection and help side with buyers so we don’t waste our hard earned money. I won’t change my review until it’s solved.

Better for a reason they haven’t mentioned. I’ve been wanting the people who are inactive on Vinted to be completely kicked off the app forever, because there’s so many people with the “on vacation” thing they did to inactive members a few years back, but they still clog up the system. Making everyone move over will get rid of all of them. And the new home category is something they’ve been missing forever! The limited time shipping discount is insane. 99 cents for up to 1 pound? That’s awesome. So far I think this is a big improvement and I hope Vinted continues to grow back to what they used to be way back when I started using it in 2014. However, If they ever get rid of the no selling fee, I think I might actually cry lol

Worst app ever to sell on. Been selling on Vinted for years. I was doing really well built up a 5 star customer review. Had a lot of repeat customers. The people that run this app are a bunch of control freaks. You can’t list anything that’s the same such as let’s say you have the same shirt in 3 colors. Nope… not allowed. They’ll delete your listings. They never protect the seller. They always side with the customer and you loose your item. If a package gets lost in the mail, even though it shows it was shipped, you’re out of luck. They suspend the sale and you won’t get paid. Now for the most irritating part of Vinted if your looking to sell in there, if you build up a large closet, they suspend your account because they think you are reselling for a profit. You’re not allowed to resell your items to make a profit. They will suspend your account. Like it’s any of their business if you are reselling to make a profit. They reprimanded me because they think I’m a reseller. Told them I have a large family. They told me anyone over 18 needs to have their own account. So I can’t sell my older childrens things. No customer service. They have automated messages that reply back to you. When they do it’s very cut and dry. They never look into a matter for you. It’s their way or the highway. Sorry Vinted, your not the only selling app around.

-5 would be better. Vinted used to be pretty good,USED to be! I’ve gotten some decent deals as a buyer on here..but they charge a “buyer protection fee”…which is just their way of scamming some money because there’s no buyer protection bc you can’t get ahold of customer service and when you do..chalk it up to you lost your money !! As a seller….forget about the rules and guidelines that they have on their site to protect you in case of lost or damaged mail (even tho it’s out of your hands after you ship)…oh YOU are still responsible! They cancelled my order (as a seller) bc Usps delivered to wrong address,tracking was provided,trips to get printouts from Usps etc..doesn’t matter! They cancelled order and said nothing they can do so I’m out $ AND my items I sold! They tell me to stop contacting about this because I’m congestinf the system !! Really?? Absolute worst by far customer service ,generic responses and not a single rep bothers to read anything you send which I think they do it on purpose so you’ll just say H3LL with it! I will be making my experiences known as much as I can so everyone can see how they are!

Delete Listings With False Claims Of Why. I have recently been having all of my medical scrub tops removed because (and here is the funny part) one day it was because of “ Unsafe Items: Items that do not comply with hygiene standards, or may pose health or safety risks” and today was “ Armed Forces, police or other emergency services official uniforms, badges, accessories or other objects.” Vinted will grasp at anything they can to delete posts. Mind you in just one week over 100 different listings were posted of medical scrubs. I went back even further and one from 5 months ago is still posted. Let’s not get started on their shipping fees which are ridiculous. Even with items priced at a dollar they don’t sell because who wants to pay $1 plus fees plus shipping. I have done much much better selling on Mercari and Poshmark with having sellers fees. Don’t try and communicate with the company either because there isn’t an option.

Poor customer support. There are a number of aspects of Vinted that I like on the selling side, but unfortunately customer support leaves a lot to be desired. I am unable to spotlight my closet or bump my items because it keeps saying my credit card is not authorized. There is enough money in the account and it has been entered correctly. I have been having this issue for weeks and have contacted Vinted several times but it has not been resolved. The last person I spoke to told me to verify my identity by uploading an ID to a link they sent me, but there was no where to upload the ID. When I explained this, they said “just follow the process on the website” even though there was no process. They then resolved the ticket even though the issue was not resolved. It’s strange that they are making it so difficult for me to essentially purchase a product from them. I was able to bump a couple of items the first week I had my account, but then this started happening and like I said, I’ve tried numerous times in the past month to get it resolved to no avail. They are quick to flag an item if your photo doesn’t satisfy the algorithm yet they aren’t there to help with technical issues. With Depop (one of their competitors), customer service can be tricky to reach but at least they respond to Facebook messages. I thought it was bad when Depop took a week to fix a problem I was having, but Vinted has taken a month.

Vinted doesnt follow its own rules. Im fairly new to the app. My first purchase went great. The second not so well. The problem was when the seller did not ship for 10 days. Based on what i read on the app, after 5 weekdays vinted should have automatically canceled the purchased . (Or i could have canceled and received a automatic negative feedback). But after 10 days of no shipping vinted still didnt cancel the purchase! There was no way to bring it to vinteds attention. They really need to have a way to flag vinted to look into these types of issues. (Other apps such as wish, ebay, etsy etc all have a way to contact customer service when there is an issue…). If your not going to give an easy way to flag there is a problem to customer service and your not going to follow your own listed guidelines… then i likely wont continue to use the app.

Very bad app and concept. The app and their concept is so bad that I deleted the app and don’t plan to come back ever again. There are so many things done in a wrong way on this platform that I would need a book to write it all. Comparing to the competition I couldn’t find one thing done better here. True, they don’t take the selling fee, but what they can take, when the only thing they sell on the platform are things worth $1 or max $4!? Every time you try to post NEW things with the tags the system will tell you that similar things sold on this platform were $1!? So if you want to sell things for $1 go ahead, this is your place. What they don’t take from your $1 item, they will take in advance for promoting your closet and the items you want to sell if you decide to promote it. So every item is not treated the same unless you pay upfront and you would pay for something that there is no guarantee that it will be sold!? Who would do that!? So wrong on so many levels! No wonder there are very few people on this platform comparing to the others!

Ridiculous people running this site. I was new to the site, I started posting my listings. I sell on multiple platforms. In the middle of listing items, they blocked me while posting a authentic highly name-brand purse. Sending me a message that the items I am listing are fake. I have never had a issue selling any of my items that I have paid a lot of money for and resold for a third or half the price because the quality is still very good and well taken care of. I would give them zero stars if I could and tell people definitely do not use them. There are plenty of sites so much better and won’t give you any crap. Those sites also, if they have questions will contact you first. Also mentioned my photos were copyrighted, when you can clearly tell they are taken on a blanket laying on my bed. If they were copyrighted or not taken by me, they would have looked more professional.

Huge shipping price increase. i’ve been using Vinted for a few years now. It was my favorite thrifting app at first! They used to have $1 shipping on nearly everything, and $3 for heavier items. They raised shipping prices early this year, but it was still reasonable, like $3-$6 for any given item. But randomly a couple months ago, and without any notice, they’ve doubled all the shipping prices! Even if someone is listing something for $1 you’ll end up paying $20 because of their ridiculous snipping costs and fees. It was NOT like this when I first started using this app. I was buying things quite frequently, but now I rarely buy at all because it’s so expensive. I would switch to Depop or some other app instead, where at least the user can decide the pricing for shipping and it’s typically much cheaper. It’s a shame because I love everything about Vinted other than this. I hope they change their model in the future.

Horrible!!. They’re clueless on authenticity. I’ve been selling/buying on vinted for almost 10 years. Never once posted an item that wasn’t authentic. They keep taking down my authentic items and say that I’m posting fake items. Why don’t they consider my history or make sure they’re NOT authentic before blocking my account. I made a sale that I can’t even ship out now cause they blocked my account. They need better customer support and find someone that knows the difference between real and fake items. I was just sold a fake Fendi and they did nothing about it. People Make a living off of these apps and they’re screwing with my income because they’re clueless… Poshmark is so much better. They actually know what they’re doing. they should really make sure they know what they’re doing before they mess with peoples livelihood. They’ve taken down so many items that I sold somewhere else. So they’re actually losing…

Report Vinted to Apple!. The customer service is abysmal!! So bad that I have reported Vinted to Apple. If you are experiencing this type of customer service, as many of the reviewers have stated, I implore you to report Vinted to Apple too. As a seller, I did not receive any protection from their CS team over a package not delivering to a customer. Like another reviewer stated, I can attest to the perfunctory replies and platitudes by their CS team. Vinted offered me no guidance and put the whole burden on me when I have the slightest clue on how to do it. They provide the labels and have all the records I need to file a claim with the postal service. This shipping process is a primary and CRITICAL FUNCTION of Vinted, yet I got zero support. I too have had past issues with bumps like some of the other reviewers. Once I sort out this USPS nightmare all BY MYSELF, I am deleting this app once and for all. Depop is the only reselling app you need folks!!!! They seem to care for their buyers AND SELLERS.

The worst app iv ever used. I sell and buy on a lot of sites this site takes the cake in horrible customer service, uploading items, authentication, everything.. I just uploaded an item that they deleted because I uploaded the certificate of authenticity which you should do but they consider it as a “not a photo that belongs to you” umm ya it does belong to me🙄. Then I try re listing it without the certificate and then they delete it for not being authentic… like how stupid can you get… especially when they have hundreds of obvious fake items they allow to be listed.. another stupid situation, a buyer purchased an item and the shipping label wouldn’t upload customer service told me well if the shipping label won’t load you should cancel the order.. wow what a solution but that explains how awful their customer service & company is.. another situation, I bought a few items and when they arrived they were all ripped, stained and smelled.. the BUYER pays return shipping 😂 trust me save your frustration from using this app! Mercari & curtsey hands down a million times better!

small businesses are suffering.. my account was deleted after a year of having it. i shared handmade jewelry at affordable prices, not “looking to generate a steady income” as stated in their message. the unprofessionalism that was represented today is disturbing. this app does not support small businesses whatsoever, does not support people who have hobbies, and is only looking to generate money for themselves. you should be thankful to have users of this despicable app, who PAY to have their listings seen. within an hour of switching to this, “new app”, my account and every listing was deleted. I was excited to see such an affordable shipping option presented. but this app has no care or concern for its users, both buying and selling. with the outdated, overpriced clothes for sale on this app, you should be thankful that small businesses and people who share their hobbies with people even listed any items in the first place. the algorithm doesn’t exist, if you pay, your listings MAY get a few views. it is heartbreaking to have had this app for so long, while just now having my account be deleted. i am appalled that this app is striving for the death of small businesses.

Bad service. I have been selling on here for months with no problem and then all of a sudden they started removing my bumped items. At first it was for it being ‘dangerous’ and so I tried to contact the app and got no luck. Then it was a “copyright violation” they said that I got my image from the internet instead of taking it myself. I contacted them because I did take it myself and instead of helping they told me if they have to keep deleting my items that they will block my account. After that I contemplated switching apps but decided to give Vinted another chance. I spotlighted my closet to give it a try since my sells were going down. The next day I get a message saying that I was selling with the intent of making a steady income. I tried contacting them and got the same message as before. I’m starting to think that they are just taking my money at this point. Anyways I am really disappointed in the way vinted handled the situation and after ready many reviews I think it’s safe to say that I’m not the only one.

DISSAPOINTED. So, your used personal item should be simple and enjoyable. Not on Vinted, where you're treated like a criminal. I'm sure you've read it before, your post gets deleted, you get warnings that your account will get blocked for certain items you posted, and when you search you find many other sellers have similar posts, when you report this they basically tell you to do their jobs "you can report that post," withdrawing your money becomes a hassle because you have to provide your ID or else they keep it for themselves. Don't they already have your bank account? So you sell your items and they question your integrity? Vinted is pretty shady, especially when you can never get anyone on the phone or have a friendly exchange of communication. The attitude is hostile do what we say or you can leave. I decided to eventually cancel my account and find me a friendlier app that allows one to sell while having fun with it. Absolutely NOT worth it.

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Being investigated by the EU AVOID!. Guys and gals I cannot stress this enough. Avoid this app. I’m so embarrassed I downloaded it and had friends download it. I sold 5 or 6 things and bam i wake up this morning for fraud 🤣. You cannot even get a dime of your money until the item is shipped and delivered then 2 days if everything’s okay! Stay with mercari. Pay the fees. Atleast they take care of business. I should have known with No seller fees. A simple google search about this company tells you all you need to know. You can seat vinted blocked on Facebook search as well. I have a pending balance of $49 on my account they never sent me a shipping label in email and I cannot access chats to print them. I literally joined yesterday and posted clothes and had 5 or 6 sales and it said pending progress under where they bought. Never got the shipping labels but packed up waiting for them. Love the apps platform and the fact they have a forum To chat with others. But literally everyone is being banned left and right!

Don’t sell here unless you want no pay/no item. I have sold on here for the past year and I keep the receipts from every time I drop packages off at the post office but apparently that didn’t matter as they cancelled the order after it did not track like it should’ve done and I submitted the receipt as my only proof that I shipped the item. If I stay with this app I guess I will take a selfie with the mail lady/man I give the package to as I have no idea what counts as prof of shipment if the receipt doesn’t. Find another app to sell your items, unless you want to just give them away but I would recommend NUW if you are wanting to do that, much nicer ppl!

Support needs to be quicker!. I’ve been selling in Vinted for 4 years! One thing I love NO SELLING FEES ❤️ however my issue is it’s takes forever to get to support. To many obstacles, having the contact support on the home page will be easier. Plus every time Vinted does an update, it messes up transactions, shipping labels and even catalogs! While support is nice & friendly the knowledge of issues is not all there at times. My entire catalog is not visible to me but it is to others. It’s been 20 hours and I’ve heard nothing since our last conversation.

Can’t verify my phone number. Not sure why you actually need it in the first place… Tried to contact support, and they sent me a message, but guess what - I can’t see the message because I can’t get past the part where it asks me to verify my phone number. I AM TRYING TO GIVE YOU MONEY Update: I already tried it on the site and not the app and it didn’t work there, either. However, it did work when I tried it the next day. Overall, the app still seems a little buggy. There are plenty of times when buttons or links won’t work, which makes me just want to use eBay or Poshmark. Seems like this app might still be a little newer, so maybe it’ll get better with time.

What is going on?. I’ve run into a problem in the past month of sellers not shipping items out. I have contacted sellers to find out what’s going on, they read my message and they ignore it. The fact that I have to wait 5 or more days for Vinted to cancel orders on their end is wild. It states if you the buyer cancels too much you get negative feedback. That’s ridiculous!! I had 2 dresses I needed for events that are still pending. I do like this app because they have actual vintage stuff for cheap unless it’s the spillover depop girls selling overpriced thrift store finds. I hope they get better customer service and really develop the app. It’s a great place for cheap clothing and unique especially if you can’t find any in stores. Oh and there’s a TON of fake and scam listings on it now. Please be careful!!

Touchy & Aggravating. Don’t waste your time. I’ve been “selling” on this app (and many more) for years, but only make a sale once a month for like $2. Mercari, Depop, & Poshmark are much more consistent with sales traffic, plus all of their customer service representatives are so kind and thoughtful. Those are definitely apps with the Seller in mind. Vinted’s “Support” however- refuses to answer legitimate questions for help, their flagging system is super sensitive and they will not admit when they are wrong. Instead, they will insist that YOU are wrong and refuse to answer why. Half of the time you can’t even respond to Vinted Support’s messages- instead you have to jump through multiple hoops to try to contact a human.

Amazing variety of clothes, but horrible app. When I tell you I can’t buy anything on here I’m serious. I’ve had this app for 1-2 weeks and have found lots of good deals. MULTIPLE TIMES I have tried to buy bundles or single items. They won’t take my card, which is a Mastercard, that you people have stated you accept. It pisses me off how many times I contacted support and they tell we to wait and they’re sorry and they’re still investigating my “case”. I have double checked my card numbers, made sure I have the funds in my account, and made sure my card wasn’t disabled. It’s ridiculous cause I bought 3 SEPARATE things today with my card but this app refuses to work with it.

Do not recommend. If I could give this a zero star rating, I would. I use multiple resell platforms and this one is the most frustrating. It has become impossible to list items without those items getting removed or hidden for violating a platform rule. This would be fine if any rules were being broken, but every single time an item has been removed (over 20 times at this point), I have violated zero platform guidelines. I brought this up with their customer service chat line in the app and was offered very little advice, and did not get the 21 listings I had spent hours making restored, even though I broke no rules. As I said, it’s becoming nearly impossible to sell on this app. I suggest putting your time and energy elsewhere if you are wanting to resell and not waste it on this app.

Disappointing. This app was great for the first month I had it but more and more people are having issues paying for items, most getting completely rejected from paying. Customer Service insists that it’s our fault and we have to use a different card (look at the multiple Reddit and Vinted threads about it) but it’s really because THEY haven’t updated their anti-fraud systems so banks won’t allow transactions. It’s so frustrating trying to spend your money over and over again and having customer service be actually RUDE about it when it’s THEIR fault AND getting 10p taken from your account every time it fails. They HAVE to fix their systems if they don’t want to keep losing business like this.

There Are MUCH Better Options Than Vinted. There are way better options. This app is full of authoritarians and one little wrong move and you’ll be in trouble. I had an old listing that wasn’t moving so I uploaded the item again with better pictures and I got reprimanded. No other app restrains you like this. If they suspect your photos are stock images you’ll have your item deleted, even if they’re your own photos, and contacting them is pointless. You have to sell for dirt cheap just to move anything, people don’t even want to buy a shirt for $1 Try elsewhere

Unsupportive to buyers… preference to scammers. Downloaded the app on reference from a friend and made a purchased. After almost two months, I never received the item. Countless of messages to both the seller and Vinted customer service were ultimately futile. Untimely the seller never shipped the item and stopped responding to messages. Later on re-listed the item I purchase. I flagged this to Vinted customer service who instructed me to wait 10 additional business days (on top of the 1 month I had already waited), to see if the item would turn up. In that time, Vinted marked the transaction as completed and released my funds to the seller. Countless of raised concerns and messages to customer service resulted in Vinted saying I was out of luck and there was nothing they could do. Even though the history of unresponsive messages was there from the seller and clear evidence that they re-listed the same item which they never shipped to me but got paid for. This was a clear disdain for the customer and in support of obvious scammers on the app.

Help. I’ve been using the app for 5 years and it’s my absolute favorite but I ran into an issue this last month that I’ve tried to get resolved many times but the automated responses are overwhelming. After putting in over 15 help requests I have to give up because there’s no possible way to contact the company. I used to love the app so much I even read the whole about me section and tried to find the cofounder and CEO on social media platforms to ask for help. My once 5 stars is now a 1 star because my account is blocked solely because automated response closes my ticket as soon as it sends back the template. Please fix this. Please

Avoid!. Vinted seems to want to make sure that nobody actually sells anything on their app. They capriciously delete whole closets of legitimate sellers, tracking and payment for shipments often fails, leaving sellers empty handed and forcing the buyers to repeat the transaction. There are frequent ghostings of buyers that leave sellers in the lurch, and when a legitimate seller organized a sales event for other sellers to stimulate Vinted’s economy, the whole thing was deleted with absolutely no warning! Sure there’s no sellers fees but there is no service either. It’s all run by bots. Don’t even get me started on the lack of shop filtering and searchability! It’s also overrun by scammers, low ballers, and abandoned closets, which if you buy from them and cancel because you realized too late that it’s inactive, YOU get the negative feedback! I’m done on this platform!

Cannot contact anyone with questions. Updated: The best part of the developer’s response is that they send you a link to their “help” section with the same information and no way to contact them. Hilarious. Apple - take note. They aren’t complying. Photos on white backgrounds do not automatically equal stock photos - you need to improve your AI and actually provide a way to communicate with your “team.” Thankfully there are many credible selling sites. This one is a waste of time. Original review: I had a listing pulled allegedly because it was a copyrighted photo. Except I 100% took the photo myself. I’d like to find out how you are supposed to sell something that is new in its box without photographing the box (I’m open to suggestions), but there is literally no way to contact anyone. I had hoped that the improvements everyone mentioned were going to make it a useful site, but the combination of a policy that makes it impossible to post a toy if it’s in its box and the inability to make an inquiry make it impractical at best.

I shouldn’t have to sign up/in to try the app. I wanted to check this app out to see if I liked it, but every two seconds a signup page would appear and when I would click “skip” it would reset back to the Home Screen of the app, then immediately ask me to sign up again and again and again before I could even check anything out. Yeah hard pass from me, I don’t like signing up for stuff before checking it out only to be spammed infinitely from emails and notifications. Immediately uninstalled. Maybe chill on the signups and let ppl have the option to willingly signup instead of being forced into it. Maybe let ppl check out what they are signing up for, just a thought.

Used to be my favorite app. I used to LOVE this app! So much i recommend it to a TON of my friends. but was recently blocked and i still don’t understand why. I had three orders processing of items i was sooooo excited to receive and it says if your blocked you can still chat to get your orders to go through but nope !! they all got cancelled and I was SO disappointed! Not to mention it seems i’m permanently blocked with no reason why as I am a buyer not even a seller! or some issue that I hope can be resolved. I really really hope that someone responds to my messages through help center and helps me get my account back because I really was rooting for this app and really want to get back. I am scared that the response to this review with just be “reach out to us at the help center” and never actually get help.

Phenomenal seller!!!. This girl was on top of this entire transaction every step of the way! Her description of the items was very detailed. She posted a lot of pictures that was very helpful in me making the decision to purchase all of these items. Her communication skills were top-notch! I will definitely be looking out for more of her items. Super responsive to any questions I had in a very short period of time. This is a perfect example of a great seller! Thank you!

Used to be 5 stars…. Vinted used to be my absolute favorite thrifting app. I told everyone about it. Then shipping went from .99 to 3.99 and that was challenging for both buying + selling and now at 6.92 it’s just frustrating! You can add at least $12 to every order just for shipping and fees. So a $2 item becomes almost $15. In addition there is little to no monitoring of spam or harassment. I can’t sell a bikini without tons of creeps messaging me and there is no liability or seller protection. I still love Vinted but am slowly stepping away from it as I don’t feel safe as a seller and honestly can’t even afford it anymore.

cheap items being way more than expected. I have found several great items for only $2-$3, except they come out to $7-$9 for that single item because of how much the fees cost. There is only one option for shipping that cost $3.99 (excluding fees) and it won’t let me search for items with other shipping methods. The app seemed great and affordable until you get bombarded with “protection” fees and shipping, then you pay for two $2 items and it comes out to nearly $20. I’ve tried to do research on this but no one is talking about it, if anyone could help it would be appreciated.

So many fake sellers and scams. There are so many fake sellers on here it is hard to search for bags. Juicy Couture bags - most of the listings are from fake sellers / scammers you can tell by their names and if they don’t accept payment Solution: make sellers upload a photo of their ID (2-3 forms) ; make funds unavailable until buyer approves the item and hold the buyers funds until then. Deleting this app for now; I was able to buy one shirt on here that came in the mail from a seller with good reviews. There are too many fake listings to sift through. If a buyer doesn’t have great reviews and their user name is a bunch of numbers or gibberish; don’t buy.

Best selling app I’ve used so far. By far the best selling app I’ve used - there is NOT a sellers fee so whatever the item sells for is what you make, it is super easy to print shipping labels/ship out items, you can see how many people have viewed/favorited items, and things sell really fast. Within 48 hours of downloading the app and making an account I sold $40 worth of things which is double what I would make in a week on other selling platforms. 10/10 recommend.

Such an amazing app!. I love this app so freaking much. I have a small business on Instagram and I wanted to start spreading my business on other platforms. I was told about this app and fell in love. They’re very protective of customers. If the seller don’t ship out they’ll refund your money 100%. They allow you to leave reviews, and so many features. There shipping prices are outstanding! They’re so freaking cheap. Small packages like a 9 by 6 is .99 cents and medium packages like a 10 by 13 is 2.99. They also have the option of bundles and so much more. 110% recommand this app. Tysm for whoever made Vinted!

Wonderful Wonderful Seller. The seller was AMAZING!!! This package was delayed for almost 2 months because of the shipping method I chose. Regardless of the shipping issue, which is completely out of our hands, she consistently communicated with me and gave me many updates. She was so kind. The purchase finally arrived today and the 2months was well worth the wait. It is a super cute dress. Fits as mentioned and in great condition. I would highly recommend purchasing from this seller. She is incredibly reliable and honest.

High numbers of scammed attempts and awful support team. Today I joined this app for the first time and I tried to sell some stuff. I submitted some products and immediately one person texted me that she is interested to buy the item. Then I received an email from Vinted (or maybe somehow look like Vinted) and in the link there I got connected to the live chat and I got scammed for €300! I tried to contact the support team in the app and there was no answer! I’m still trying to recall back the money from my bank since the app wasn’t helpful at all! I will never ever ever try this app ever again in my life and I suggest you to not use it unless you wanna donate money to the thieves! This app is full of scammers and there is absolutely no customer service! If there is anyway, please shut this app down as it is not legitimate at all!!!!

Great except for one thing. This app has been great and it’s very easy to sell on here but I just wish that once you except someone’s offer, the sale is automatically made. Having to wait for someone to provide payment after you except their offer is very annoying. I’ve had several instances where I’d accept someone’s offer only to be completely ghosted by them and then never get the sale. If you accept an offer, the sale should automatically be made. This is how Poshmark and mercari are ran and it’s so much better.

Great app with a few issues. I’ve been buying and selling on Vinted for two years and it has been great until recently. Just in the last month or two I keep being told not to ship out my items to buyers because they need to pass a security check but then I never hear anything back from Vinted? I have asked the buyers about this and they never have any idea what I’m talking about. Thankfully, I have shipped out their items anyways and it has been fine. The second problem I’ve been having is with generating shipping labels for my sales. This is becoming a huge issue and makes me look bad as a seller when there is a delay in shipping. Please please please fix these problems!!

Not for sellers. Could be nice as a buyer but NOT a seller. I was spam reported by someone just being malicious & my listings were deleted. The app said I used stock photos despite them all being my own photos and when I tried to contact support I was only met with a bot. I saw other people in the Vinted subreddit saying the same thing happened to them, they also had mall brand clothes (Forever 21, H&M, etc) being deleted for being fakes, and accounts permanently deleted without warning when they didn’t even know what they did. The app needs to realize that people maliciously report things ALL the time if they don’t agree with the price or if you have an online following. You can’t just delete something without a real person reviewing it first and not just a bot.

Zero stars if I had the option. I’ve been selling in different platforms. At the beginning I thought it was an okay app but then I started having problems verifying my phone number, it kept saying “wrong phone number” or than some error happened on their end. Anyway, I tried different phone number a dozen of times and none of them work. Emailed the help support team and they kept replying back to my Vinted account which I couldn’t access due to not being able to verify my phone number. Save yourself the headache and annoyance from using this app, I already have sold items and have a balance which I lost since I can’t access my stupid account. My sanity worths more than the $ lost through this app.

Blocked my account right away. I usually sell on poshmark, but I had heard about Vinted recently and their low seller fees so I decided to give it a shot. I started listing a few items and my account was blocked almost immediately saying I was selling unauthentic items and scamming people. I was not doing this and both items I listed were 100% real. I reached out to customer service and they have yet to reinstate my account. I have never had such a bad experience with a selling app so quickly. I am very dissatisfied with how this account is starting out so poorly. I would never list a fake item and if they can’t tell my items are real based on the photos of my quality items then there is something bigger wrong with this app.

RIPPED OFF!. I thought I really liked this selling app. Besides all the scammers on here Vinted doesn’t do a very good job either! They give you a limited time to do things which OK but I recently sold a few items and the tracking took forever to update! I contacted the buyer and Vinted and I asked to not cancel just yet. They literally canceled it right after I sent that message and then the buyer received the items with Updated Tracking and Will Not respond to My Messages that is Clearly shown as ‘Read’ ! So I lost out on my Money and my items! Neither the buyer Nor Vinted is going to fix this…So it’s me losing out! Smfh.

Don’t waste your time. The app is very straightforward and simple, no complaints with how it runs. However, the average going price for everything is so incredibly low you might as well just give your stuff away to charity for free. For example, I sold a pair of Steve Madden heels (originally £100) that I only wore once and were in great condition. The buyer asked me to drop the price from £20 to £10. Other items I’m selling have been viewed and favorited a ton, but no one buys them. Selling brand new, never worn, tags on jeans originally £50 and no one will even buy them for £10. The clothes just take up space in our spare room and the whole process isn’t worth the wasted time and space.

New App is Worse. I liked Vinted because of cheaper shipping options and no fees taken out. But now ever since they switched to a new app, there are so many glitches. Also asks for social security number now in order to complete a sale. I got really mad when they kept removing a listing I made to advertise a sale in my closet. All I did was create a graphic and advertise that some of my items were on sale and I couldn’t get any help from their support team. They just kept saying it violated their catalogue of rules, when in fact there’s nothing listed in there saying it’s not allowed.

Scummy Business Practices. I have been a member of Vinted and used the app for YEARS. Yesterday was the first time I switched over to the new app, and all of a sudden my account is flagged for suspicious activity. I did nothing different than I ever have! Not only that, but there is no way to contact the customer service team to get this cleared up. They don’t have a phone number or an email to contact, and their “help” section on the app won’t even let me send them a message due to my account being blocked. For no reason. What am I supposed to do?? So now I’m out a pretty good deal of money with absolutely no way to contact them to get my account back. Absolutely scummy.

Worst reselling app. Few users, so few views and very few sales. The same items on mercari and Poshmark sell over 10x faster. I tried Vinted for a year and had low quality questions from buyers like asking if I could just sell the stone out of a $6 necklace. They’re so cheap. I purchased 2 shirts from someone, and they sent it in an actual black trash bag. Haha no! The last straw was I sold an item and used their label, but it never picked up tracking. After contacting customer service, and marking the item as sent.. after 1 week, Vinted cancelled the order. The item is lost due to them cancelling, and their reps say to send them the receipt of shipment, which they know I don’t have bc I used their label. They’re stealing and offering a trash service. 100% unacceptable.

App doesn’t work, terrible costumer service. There’s a bunch of nice clothes for surprisingly cheap, but it’s pointless when the app doesn’t work. I signed up for Vinted a few weeks ago and have added a payment method to my account as well as confirmed my email, but the ‘Buy Now’ button won’t work. Every time I press it, it takes me to a chat with the seller no matter who I’m trying to buy from. I’ve attempted to talk to costumer service but they replied to my email with a bot and a link that just takes me to the FAQ, so I have no way of notifying anyone about this. I’m writing this review in hopes to finally get some answers as I’d love to use this app.

Amateur hour. All the negative seller reviews are 100% correct. Weirdly amateur app. Punishes sellers for having photos look too professional (neutral or removed background). Despite claiming it’s because they want “proof” of ownership of item, customer support then ignores proof & simply doesn’t allow any photo on a white background. Policy is haphazardly enforced, too. I picked maybe 8 items from my 200+ inventory to test the app, and half were instantly deleted with no way to appeal — while the half left were using the same white background 🤷‍♀️ I don’t know why they’re so invested in seeing dirty carpets or messy beds, but I’ll be sticking to eBay, Depop, Posh & Mercari, where I’ve been selling for years without running into anything this level of stupid.

Poor UX and lack of customer support. The app is weirdly separated per country. The UX is poor and buggy. A listing i posted was flagged for supposedly using images pulled from the internet instead of my own, when in actuality you could literally see me on the photo. There were no options to contest the deletion and all my info for that posting was deleted automatically. It's impossible to find a customer support email or form. When i did find a form by googling for it, customer service told me they only supported Canada. They gave me link to forms for other countries, and the US one was a broken form resulting in another dead end.

my buyers have dropped since shipping increased. as a seller this app has many problems as i’m sure other selling apps do. the shipping has gotten crazily expensive and i’ve noticed so much less buyers and i haven’t really bought much myself since the shipping has increased. sure there’s a reason shipping has gotten expensive but i just can’t justify spending a extra $10 on shipping and fees when the shirt i want is only $2. i appreciate the app doesn’t take fees and i hope this doesn’t change otherwise i will definitely move to another selling app since the no fees is the only reason i stick with vinted. i just hope the shipping price will eventually drop to what it used to be. when i joined vinted shipping was only $3 now the lowest shipping is reaching $7. i get super lowball offers which i didn’t before the shipping increase but honestly i understand the low balls, if i don’t even want to pay $10 in shipping in fees i don’t expect many of my followers to either.

Worst App Ever. Vinted requires your ENTIRE Social Security Number in order to sell. So I tried buying instead, but greatly regret it. They have support staff that are rude and don’t follow Vinted’s guidelines. I had a terrible experience with a support agent named Juan who straight up said that he thinks his opinion matters more than Vinted’s terms and that he can chose whether or not to enforce them. They allow sellers to leave revenge feedback for buyers, whenever buyers leave honest negative reviews. You can’t even give honest feedback to warn other buyers without having to be in fear of retaliation. They also require buyers to pay for return shipping, if they want to return an item that isn’t as described. It doesn’t matter if it’s the seller’s fault. Vinted thinks the buyer should be out money for the seller’s mistake.

No actual seller support. I’m an experienced online reseller, and Vinted is by far the worst site I’ve tried for reselling. They have absolutely no seller support: as in you can’t even contact them directly and receive a response. It clearly says after submitting feedback or requesting assistance that the comment will be reviewed but not responded to. I use the site occasionally for some “last chance” items that haven’t been moving elsewhere because if something goes wrong during the sale I'm not out too much, but I most definitely don’t attempt to sell high-interest items here. It’s too bad because initially I had hopes Vinted would be a great way to reach more buyers, but it definitely isn’t. Vinted is very much missing the mark when it comes to seller support and that ruins the selling experience.

Beware!!. I have enjoyed this app until now. The tracking on one of my orders did not update on the platform but was marked as delivered on the post office website. Vinted cancelled my order without checking the tracking first so I lost my item and my earnings. The buyer is reading and not responding to my messages so I believe I was scammed. Vinted gave me a one star review for this order as it was not completed. I contacted customer support and they told me the only thing they can do is block the buyer until the buyer re-orders the item so I can receive my earnings. This extremely unfair and I am very disappointed. I have deleted my items and will be boycotting as well as spreading word about my experience. Please update your cancellation process. This could have been easily avoided!

ACCOUNT SUSPENDED AND NO WAY TO RECEIVE MY EARNED MONEY. BEWARE: Vinted had my account suspended March 24th for suspicious activity. I had assumed someone who is not me had tried to access my account, and they suspended it so said person could not buy anything with my information. Fine. But it has since been 48 hours with no email from Vinted back, with me proving ownership that I own that account. They still sent automated emails that my packages have been delivered though. I have no idea if I will get access back to my account or my own money, especially because so many people have had issues with Vinted not responding to their emails or complaints. BEWARE WHAT YOU SELL YOU MAY NEVER GET YOUR MONEY FOR! Try any other app.

DO NOT DOWNLOAD. Do not download this app! Vinted got an update where you can’t get past shipping or sell any of your items without your SOCIAL SECURITY! They said they’re doing it now to make sure we are a real person and not a bot. They also ask for tax purposes and tax compliance for the IRS, for example, if you end up making more than $600 you’ll have to report it as income at the end of the year. A lot of people are really put off by it but apparently there’s no way to avoid it. It’s because there are new FTA regulations that went into effect in February of this year requiring sellers to give their SSN to prove identity for payment—all online platforms are subject to these regulations. I say it is not worth selling on this app and there are plenty of other platforms you can sell on.

Calvin Klein Navy Velvet Dress-Amazing!. It looks just like the pictures but better on me. I love it! It was listed as a size 14 so when I got it and read the tag and it said Medium I was a little worried but it was a size 14 which is my normal size and I was very happy. It even has a built in bra! I love it! This is my first purchase ever on Vinted or from any online thrift store and I just want to say Thank you to the seller! It’s gorgeous! It looks brand new! Just in time for the holiday's!

SSN. I downloaded the app, super excited to get started. I spend hours uploading everything and putting all the information in. I finally got an offer, and accepted it. Just then did the app ask me for my SSN, I am an international so I do not have one. I talked to costumer service and they explained why I needed one, which was great but I kept asking them what I should do with the offer I had already accepted. They kept sending the same message several times, without answering my message. I like that they answered me quickly, but I would appreciate an actual answer. Also, I would recommend saying something about the required information BEFORE someone spends hours on the app.

Used to be great now its not. vinted used to be amazing it was infact my #1 selling app until shipping prices raised... i have over 70 five star reviews and as soon as shipping went up over $6 i barley had a sale its been months now since i have sold something! it is really frustrating and and in general not as easy to use like other selling apps, the layout really needs some work! currently they are down so i just hope the repairs they make are huge so we can get a while remodeling update so sellers have an easier time selling items :( will come back later to change this review once there are improvements made till then this is what i have to say.

Cant sell anything. I have tried this app for over several months now. I’ve had several people try to buy things from me. I can’t get a shipping label all it says is problem with shipping provider. If I contact support they say my info is wrong (which it is not) and to cancel order and reupload and have the person buy it again, still doesn’t work. I’ve lost so many sales because of this and I’ve looked online I’m not the only one having this problem.

10 years ago use to be good. I tried back on this site, because it use to be pretty good 10 years ago, but I sold my items on other apps faster, also didn’t get any messages in a month except scams. also they deleting my items witch are authentic. Very weird policy. App doesn’t work good. Really disappointed. Deleting it. Did buy anything because most wallets seems not honest, because even from pics I can tell item have defects and marked as like new. Waiting my time to write this review because that may safe your time, because listing items takes a lot time and this site is worthless.

No Seller Protection. Please AVOID this app of you are a seller. You’re better off using other apps with seller protection from scammers. I sold an item on Vinted to a buyer using the Vinted generated shipping label, after I shipped the item and it got delivered, the buyer claimed that she provided the wrong shipping address and Vinted cancelled the order and refunded the buyer. The USPS tracking information shows the item as delivered, yet Vinted refunded the buyer and I just scammed out of a nice pair of boots. When I tried to bring up the issue to Vinted support they said since the buyer claims to have not received the parcel they will not pay me for the item. Again the buyer provided the wrong address and I did nothing wrong as a seller, yet Vinted sided with the buyer. Vinted basically told me they can’t do anything about it and told me to contact USPS instead, but USPS delivered the item to the address that the BUYER provided as evidenced in the tracking and is not at fault. I’m shocked that in such a clear cut case of buyer error, Vinted will do nothing for the seller and refund the buyer. I’ve been a Vinted user for years, but this experience has made me rethink recommending this app to anyone. Please consider another app that doesn’t condone scamming loyal users.

Ads are far too big.. I don’t mind ads being on the app at all, but I’ve only had the app a few days and have accidentally opened the ads well over 10 times. They’re far too big, and you’re constantly accidentally clicking them when scrolling through the app. It’s extremely obnoxious, and makes me close the app only a few minutes after opening it every time because I can’t stand the ads constantly opening.