ABCmouse.com App Reviews

VERSION
8.58.1
SCORE
4.4
TOTAL RATINGS
823,984
PRICE
Free

ABCmouse.com App Description & Overview

What is abcmouse.com app? Works best with: iPhone 12, 11, X, 8, 7; iPad Mini 5(2019), Pro 9.7(2016), Mini 4(2015), Mini 3(2014), Mini 2(2013), Air(2013)

ABCmouse MAY NOT FULLY support iOS devices not listed above

Start your 30-day free trial of ABCmouse now! Cancel anytime.

ABCmouse is the award-winning learning program that covers reading, math, art, music, and more for kids ages 2 to 8. Created by teachers and education experts, it has 10,000+ exciting Learning Activities for children at all academic levels.

Proven to Significantly Increase Reading Skills with as little as 45 minutes a week*.

Key Features

The ABCmouse Early Learning Academy is the research-validated program kids 2–8 love to play with as they learn:
• Full standards-based curriculum for learning on iPad and iPhone
• Trusted by teachers, designed by early learning education experts
• Used in more than 70,000 classrooms and nearly half of all U.S. public libraries
• 10 levels, 850+ lessons, and 10,000+ individual Learning Activities
• All academic subjects for toddlers, preschool, kindergarten, 1st and 2nd grade
• Accelerates development of early literacy and math skills
• Helps ensure kindergarten readiness and 3rd grade readiness
• Covers math, reading, science, social studies, art, and music across all levels
• Thousands of books, videos, puzzles, printables, songs, games, animations
• 900+ Spanish activities
• Customizable Avatar, My Room, My Hamster, and Pet Park
• Step-by-Step Learning Path and independent learning
• Great for homeschoolers and learning on the go
• Track and monitor progress
• Winner of prestigious Mom's Choice GOLD, Teachers' Choice, and Parents' Choice GOLD Awards
• 100% safe and kid-friendly environment!

What Teachers Say
"This year, I implemented ABCmouse in every lesson, not only during my lesson time but also during the activities and center time. My students started picking up their letters faster, they were applying phonics faster, they were recognizing sight words faster. When testing came around, I had 78% of my class test advanced in foundational skills. That's never happened before. ABCmouse captivates a child's attention in such a wonderful, marvelous way. It's not just them memorizing stuff, they have the skill, and they're making those connections across the content areas."—Kindergarten Teacher

"On ABCmouse my children are learning to read, they're doing math problems, social studies, science, everything. . . . Since we've begun ABCmouse, our scores are just amazing!"
—Elementary School Teacher

What Parents Say
"I am a first grade teacher, and I think this site is absolutely terrific! There are many engaging activities for a wide variety of academic areas. My 5-year-old twins LOVE it...I can't wait to have ABCmouse in our family for many years! Thank you, from a veteran teacher."—First Grade Teacher and mother of 5–year–old girls

"The BEST children's educational site that I have ever used. Even my 4th grader begs her sister to let her play!"—Mother of 4, 5, and 10–year–old girls

"I love how everything in the Classroom is interactive. I plan to use this site all summer to keep my kids' skills sharp. It really breaks up the fact they are learning and feels like we are playing."—Mother of 2– and 5–year–old boys

Subscription Options
This app offers two membership options: $19.99/month or $59.99/year
• Payment will be charged to your iTunes account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by visiting user's Account Settings after purchase
*See ABCmouse-sponsored studies at www.ageoflearning.com/research
See our full Terms & Conditions at:
http://www.abcmouse.com/tandc
View our Privacy Policy at:
http://www.abcmouse.com/privacy

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App Name ABCmouse.com
Category Education
Published
Updated 20 November 2023, Monday
File Size 625.32 MB

ABCmouse.com Comments & Reviews 2024

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This is the best learning thing ever!!!. I’ve been teaching for 16 years. And thank you very much I appreciate it! Cause my daughter has been reading a lot and she’s making it into school. And the teacher is like “oh my gosh when did your kid learn this awesome stuff!” I said “Oh try abc mouse it’s the best learning app ever!” And my teacher was so surprised. And the teacher tried it out. And all of the kids were learning so well the teacher smiled at me. And the kids all spelled well and she said. “Oh thank you very much. I needed this the kids grades are very low and I love this! There spelling good they can spell their names now I’m like so happy! Thank you very much I’m giving this game 5 stars!” And that’s it (thank you very very so so much I wish I could give you a hug. you deserve it!) I wish you could reply and say “I hope you enjoyed this app and. have a happy day!

Maybe I can get a response on here?. I had previously cancelled my ABC mouse account because my oldest son just wasn’t interested. I have since re-actived my account since my youngest son loves it. I didn’t mind spending the money as long as it was getting used. However logging in has been intermittent at best(at frist), and now we can’t even get in. I have changed my password, I contacted customer support got the automatic replay email. Since I have paid for this service and have not been able to use it, if I don’t get a response soon my next step is to cancel my account again(if I can get logged in), get my money back(even if I have to dispute the charge with my bank) and report the extremely poor quality of this online learning to the BBB. It’s one thing to pay for a service and have it work intermittent but this has been a nightmare. Oh my last contact with “customer service” was March 20th. I hope this works because he really likes this but I can’t justify spending that kinda of money on something that doesn’t work.

A perfectly wonderful app for my child.. My child is on the autism spectrum and she learns best when there is less pressure and more gradual build up in learning and comprehending new concepts. ABC mouse offers exactly that. In my opinion, depending on your child’s ability to be productive independently, this app will vary in what you can get out of it. I have seen complaints about children spending too much time with the virtual hamster or doing too much art but obviously a child will do easier more fun things if you don’t monitor them, and that goes for any app or resource. My daughter is being homeschooled and is being taught interactively with ABC mouse, so her teacher keeps her hamster time limited to after school hours or when breaks are taken. She has learned quite a lot on ABC mouse since she started using it 3 months ago, from rhyming words and understanding what words have the same startling sounds to learning more shapes with interactive visual activities. Lastly I will highly recommend getting and using the ‘Assessment Center’ resource as it helps to cater their lessons to their exact needs and helps you understand where they are at academically and what progress is being made with a chronological graph to compare the assessments.

Kills the ipad battery. I have mixed opinions on this app. The app is good not great because my almost 4 year old can’t run this app on her own correctly as it’s much stuff to click on and get lost in doing without actually learning the things I WANT her to learn. With that being said their actually learning items are great for correcting her while still letting her win the game. I find the app run extremely slow and glitches a lot I hoped that they had fixed this issue since the last time we had this app which was 4 years ago but they didn’t. I also have a large ipad which battery normally last all day with my kids playing on it all day but with abc mouse app in use it will take a whole 2 hours to kill the battery. So it’s definitely not for use if you can’t afford for the ipad battery to die like doctor visits or long car rides. Outside of that the app is actually great as long as you make sure they are using it right.

Still need to talk to your kids. While I love 98% of the contact on ABC mouse I do want to point out that the word fat occurs a few times in different stories and perpetuates body shaming with a story called Sam the cat where he was called fat and lazy for staying indoors and playing video games and none of his friends would play with him until he got fed and played outside and then he lost the weight and he had friends which I don’t think is a great message. Also there is some Health culture stuff that puts good and bad labels on different foods and activities so I just want to point out they are learning good habits but on the other side of that they might be feeling shameful of the food they have available at home if they aren’t in a economic state to have the freshest food :(

I login and can’t get past the yellow entry page.. Update: they were just overloaded with all the new users that suddenly flooded their site when everyone’s school closed. My son loves the app and is saving up his tickets for a “rainy day”. Didn’t realize it would also teach my kindergartener about finances. Lol Great app and customer support getting out the word that everything was going to be fixed ASAP. Thanks! The app will not load any further than the yellow entry page. On the rare occasion it goes past after several minutes, the app force closes and I’ll have to login and start this evil mess all over again. My 5th gen iPad 5 is fully updated and so is the app. WiFi is working well with everything else and I’ve tried a soft reset on the iPad as well as deleting out the app and re downloading it. It is also having the exact same issue on an iPad mini.

No progression, No support, Impossible to cancel.. Got it for my 4 year old. Loved it for the first couple weeks but it got stale VERY fast. Despite winning games continuously, it was the same games, same questions, same answers…. It’s just a loop. There is absolutely no noticeable advancement. I even sat with it to try and help it advance. Nothing. After about a month of really trying to work through it, the interest was completely gone. The subscription if for a year so I canceled after about 6 months, but they STILL CHARGED MY CARD after a year. I tried, at great length, to contact them but just got a runaround of automated messages. Even for tech support. There is no actual customer service or tech support. It’s ALL automated. Once they get your payment info, they literally charge you until it gets shut off by the payment company. That was the only way I was able to get out of it. I have no idea how they have any decent reviews. It’s total garbage and a SCAM.

Stealing money through an educational app for children. You guys are disgusting. You use children’s education to steal. I signed up with google account through an email that I don’t have access to anymore, and through my paypal account. I asked you to cancel my subscription and you said you couldn’t because I needed to go to my google account. So, since I cannot, you will keep taking money out of my account, refusing to find a way to cancel my subscription. You also refused to give me a refund of the last theft that you did by taking money out of my account even though it had said that ABCmouse was successfully canceled at some point. Even though I kept asking for help to unsubscribe. This is just frustrating and just completely disgusting. The little control they have over their subscription proves how desperate they are to steal money. Now I am stuck with an account from this app, taking money out of my account every month, without being used, and without having the option to unsubscribe. What is left for me to do is take my card out of PayPal to prevent them from taking money from me any further.

Suggestions for abc mouse. Hi can you guess please consider adding a bit more control for parents of kids account. For example allow us to assign a task for the day etc .. because my daughter gets bored and will tend to just watch the show. I would like her to be a bit more active in her learning. Also please can you add a button where I can send her a pop up say great job or thumbs. What about a window where I call her and tell her I’m proud of her work. Maybe a window where she sees and can talk to me. I would like this so much as it will make more engaging and uniting. I work so I would like to be able to commutate with her while she plays her games/ activities to give her encouragement. Pleaseeeee!! Thank you

Great concept, poor execution. My son and I love the ABC Mouse program. I think it’s great, but unfortunately, with every update the app works worse and worse. Every time I update the app, it takes forever to recognize my account (when it actually does, because there have been times when it does recognize it. Period.). My son uses a tablet to play with ABC Mouse, so, when we are totally unable to sign in in the app, we use the web browser, but that doesn’t offer a better solution, because the games use a lot of RAM to load, and a tablet seems to not have enough for that. The games constantly stick or take forever to load. That’s not fun at all. For the amount of money ABC Mouse want per month, it should work flawlessly, in my humble opinion. It would be great if these issues could be fixed, since I consider AbC Mouse a good aid to help children moving academically forward despite all the challenges the pandemic brought for schools worldwide.

One stop education center for ages 2 to 8. I’ve been using ABC mouse with my countless nieces and nephews for the past six years. This program is totally awesome. It has numerous ways of accessing the material: including the learning path, the classroom, and the map. It has numerous videos games puzzles. It has all the reading a child would need until third grade. I can’t speak highly enough of this program. I currently have two separate subscriptions for three nieces and three nephews of mine. Up until now, I have had numerous subscriptions to other programs; However, none is like ABC mouse! After school, my little ones run to get on ABC mouse. They are so excited to work with this program. They ask me to do more lessons. They love the whole idea of earning tickets and purchasing things that they can interact with. Thanks ABC mouse for such a wonderful, complete, and engaging program!

Update crashes. We’ve used abc mouse with our grandchildren for a long time. The update two weeks ago broke the program so bad it won’t even load. Crashes every time - can’t even get to the login screen. And this is on an iPhone 8 Plus! Same thing happens on a first generation iPad Air. Both devices are running the latest iOS version. It needs to be fixed soonest or we will have to cancel and attempt to get our money back. UPDATE: After about six hours of actually talking to them on the phone, and a dozen emails back and forth, they finally got it fixed. The issue was that in order to get more grandkids on the program we had to upgrade to a Teacher account and they canceled our old Family account. The devices were still logged into the now deleted Family account. They had to log us out on their end, we had to log in and out again on our devices, uninstall and reinstall the apps, etc. Lots to go through, but glad it now works. As a retired computer professional, I’m used to this sort of thing, but I’m sure the average grandma or grandpa would have given up by now. Anyway, it’s all here for whomever wants to refer to how it got fixed. The program is definitely worth five stars, when it works, which now it does!

Do not download!. to;dr: Poor customer service, no response to emails, difficult to cancel, advertised one price but instead got another, app is clunky and slow, and activities are not engaging enough to keep my kids attentions The "activities" are buggy and slow on the app and are worse on the web. My kids are preschool age and they don't have the patience to wait thirty seconds or more while the activity loads. My kids are three and four were supposed to be free since March 2020 because of the pandemic but I've been paying 9.95/month instead. I tried sending emails to support and I was ignored multiple times. I've read the "5" star reviews and they seem formulaic so they are probably fake. Cancelling was incredibly difficult. I had to sign up for the service and pay from the website but had to cancel on the app. When I downloaded the app on my iPhone 11 the keyboard and cancellation screen would format right for my screen so I couldn't cancel there. I tried sending a message to Age of "Learning" (should be Age of Scamming) and never had a response.

Updated review. Customer service helped. I figured out that I can just limit in the settings that the child must have a password to use tickets to keep her from wasting time on the shop. Still with the puzzles is my only small concern. They directed me that the puzzles level can be adjusted... but can not be adjusted as a standard setting. In other words every time she does a puzzle, I must adjust the level because otherwise it’ll always start as level 1 where she can just tap to place instead of actually thinking of where to place anything. I checked to see if this remained consistent on the curriculum set and tried all the way to 10 for (I think) represented 4th grade. Always can just tap into place and must set level per puzzle. Just a suggestion to help make the puzzles more changeling and educational: make it where the parents can set the puzzles difficulty as a regular, not each time. Sorry that was so long. Love everything else. She still has a lot of work to get caught up as it is and we’re doing everything we can, including hoping this fun way of learning will make her do better. ✌🏻💖

Good but the platform cares more about money than actually helping children. I do enjoy using this app with my son. But I do not enjoy how the platform introduces new features. Get children making progress with those features and use to them ONLY TO HAVE THEM BE REMOVED into a separate app with additional fees. This has happened twice so far. 1st with the Shapeys and then with Miracle and Nano. Both were awesome additions. But then you remove them. Not only do you remove them without warning but also leave the buttons there on the screen to remind children “hey remember these games you don’t have access to anymore … cry and ask your parents where it has gone every time you return to play.” So now to want $80 a year for ABCmouse and $80 a year for math with the Shapeys and $80 a year for reading with Miracle and Nano. How did $80 a year turn into $240 a year. Really remove the faces of the Shapeys and Nano from the ABCmouse homepage as they are not a part of that subscription.

It’s like private/summer school. I have been using abc mouse since my child was 3. She was naturally very smart and I wanted to keep her progress going. At 3 I had her starting on Kindergartner level just to see how well she would absorb the information and she did amazingly. I’m a stay at home mom abc mouse allowed me to keep her homeschooled till 1st grade. I will say to really exceed I recommend 2 things! 1. Keep a schedule. It’s important for kids to have a routine it’s all about structure. It also prepares them for school or maintains a school atmosphere during summer. 2. Split the work. ABCmouse online is great BUT handwriting is still VERY IMPORTANT. Abc mouse has workbooks that u should I use. What I do is early afternoon 12ish she does online work then I go to circuclum overview see what they focused on (ex:math) and I make her do a workbook of the opposite (ex:reading/writing) after a break so she gets both lessons in a day. One before lunch and one after.

Love & Would give 5 stars but…. My older son used this app religiously about 5-6 years ago. He absolutely loved everything about it. Recently I Signed my 5 year old up for it, I was extremely disappointed to see so much of the content hadn't changed. It’s also extremely glitchy and slow on the fire tablet. He started playing on our MAC and had the same issues, so he easily lost Interest. The graphics definitely need to be updated along with the games. Overall it’s a GREAT program for learning, I wish it had newer content that had a more modern vibe. Would love to keep my subscription going but I just can’t keep my youngest interested and I’m positive it’s because visually it lacks in comparison to other programs available.

All Kinds of Charges!!😡. The reason I am giving this 3 stars and not 1 is because the app itself is wonderful, it is very engaging, has SO many different things for them to do, and really helped my daughter learn things that I was having trouble getting her to focus on with me while distance learning. The only problem was, that it kept charging my card REPEATEDLY throughout the month even after I was already charged the monthly $9.95 fee. I would be charged fees of $3.95 as well as being charged the monthly fee AGAIN a week-2 weeks after I already paid it. Maybe I didn’t look hard enough but I couldn’t find any way to reach a customer service rep so I just cancelled the app all together as I can’t afford for that to be happening 😔 I may use it again in the future, as long as this would not be happening again.

Doesn’t work properly. I bought a brand new iPad just for my daughter to use this app. She loves the app when it’s working, which is half the time. Everything is up to date and the app has been reinstalled several times with the same results. First issue was she couldn’t do her activities as they wouldn’t load. Contacted customer support letting them know the issue and that we did make sure everything was up to date and reinstalled per their troubleshooting. Their response was to make sure everything was updated and to reinstall and to contact them again if it continued, which it did. Now it won’t even start up. Again everything is up to date and again reinstalled several times. Not wasting time with customer support has they will tell me to do the same thing in their troubleshooting section. Hopefully it works itself out soon so my daughter can play again.

It said it deleted all of my sisters tickets. First off I’m writing this on my sisters iPad. Ok, About 10 minutes ago My sister and I were playing ABC mouse on this iPad. She’s 5 and I help her because she can’t read the instructions. We were playing pet park and one of the lessons she already did. She did it again because she really liked it the first time. At the end it said “You already received tickets for doing this activity five times today” When it was done it said she had 0 tickets. I looked on the home page, ZERO. TICKETS!!!! She worked so hard for those tickets, now they are gone. JK!!!!!! But it scared us SO bad. Thank god it didn’t actually delete them, but we thought they were gone. ABC mouse, PLEASEEEEEE Fix this bug, save thousands of tears. Pleaseeeeeeee🥺? Sorry if your mad I tricked you, but that’s exactly what it did to us

How I persuade my learning.❤️☹️😁❤️‍🔥. The way I was doing bad in school and my parents didn’t not know what to do so when they saw abc Mouse they were like maybe this will help her at school so my parents just started downloading it on me and my and my brother and we were producing to learn and we was doing better and my brother was doing better my baby sister even started school just two days ago and guess what she’s already in first grade because of ABC mouse it really helps your children to have fun learning when you learn and I didn’t like learning back then but look at me now I’m in high school and I love it and I’m going to college tomorrow and I want to bring ABC mouse with me because it has ages up to 21 to 3 and it has really been so much fun and it is so much easier to learn than too just learn I love abc mouse and that it helps you learn.❤️‍🔥😍💗😃😀😄😁.

Not All That Impressed. We had this app for my child for couple of years. Honestly there are other wonderful educational apps that will help your child stay more focused. ABC Mouse has waaaay too much on its app. So if you are not by your child’s side at all times while he’s playing it my toddler was just watching videos instead of doing this learning pass, he would get bored fast with it. The pet thing would ALWAYS be slow, you press the button to feed or wash and sound comes way later plus pets don’t really do anything but stand there. Would’ve been way more interesting if child could interact with the pet and it would have some emotions back other than just stand there. My child is way more entertained with PBS app and its FREE. The way to cancel would be to unsubscribe on your device (phone or tablet) or block it on your card. I’ve heard from many people that if you call them to cancel it’s useless.

Billing practices are shady.. I cancelled ABC Mouse over the phone with a representative in January because my children were too old for the program and we were no longer needing it (they’re nearly 9 years old). Apparently the representative “paused” my account and so they resumed charging me three months later. I didn’t catch it right away and I haven’t received a single email from them since June 2017 so it was very much out of sight, out of mind. I called again and she told me the account had been paused, that I did it, and they have a non-refund policy. They ended up refunding me the past 60 days though they charged me $9.95 for the last 3 days. My rate at the time I cancelled was $7.95. They wouldn’t budge on refunding the last 3 charges they did without permission. I researched a bit when I got off the phone with them and they’ve had multiple BBB cases and also have reports on RipOff Reports. It’s disappointing that they have these shady billing practices because my children enjoyed them and they were good for them while we used it. Off to dispute the charges through PayPal that they refused to refund. 😕

Amazing for kids. My kids absolutely LOVE this game! They love getting tickets to buy new clothes, pets, furniture etc. The one downfall to this game is that they keep saying to me that once you have bought something you can’t sell it. So they have tons of extra of everything that they used to want and don’t want anymore. I know that it is a very little detail but I, my kids, and probably other users want this to happen. I really hope that you can add that in soon. Besides, that one little thing, the entire rest of the game is the best game ever (I’m not exaggerating when I say it, my own kids said it to me yesterday.) So I highly recommend you getting this app for your child, especially if they are stubborn with learning.

Update requests. This game is the best learning experience I’m seven years old in first grade but I still have a lot to learn so this game is super fun for me but I just want to request some updates I want some more outfits so you can have even more fun with your character customization and add some more furniture as well and also add new activities add anything you don’t have before also can you add some daily tickets for every day like tickets every day any amount is fine some new coloring pages some new learning activities I absolutely love the books so please add some new books and also I’m trying to delete a picture that I made because I’m tired of it and it asked me a question that if I actually want to delete the picture I clicked yes I checked if it was still there and it was please fix it

Love it so far!. I tried learning games of all sorts on my phone, the tablet everything. My son never wanted to sit and learn anything. Reading books is just as bad, so I started the free trial on pc and he won’t get off my computer, I downloaded it onto my phone just in case we were out and about and I needed to distract him. He loves it, and the rewards system is perfect he wants to pass levels and get the little prizes. My son is 4 and I just started him at the 2year level so we can work through everything and it gets him used to using a mouse and not just constantly touching a screen. I think it’s worth it a far, I may update after the 30 days but so far I think it’s great from what I’m seeing and just in literally 5 minutes he was hooked on it!

Please read before downloading. Hi! I’m here to tell you about my experience with this product. My 4 year old saw this while she was watching TV and really wanted it. So after a lot of her begging, I purchased the app, expecting an amazing learning experience for my daughter. Well, it’s just not. I tried to get logged in but it made me pay 100 bucks just to play. So I paid and logged in. It kept glitching so I rebooted it. That worked, but when we got in, my child Was singing old Mac Donald with the app and she was supposed to get tickets for it but she didn’t. She was really mad. I told her to try a little more and see if it worked. She got to about 300 tickets but when we came back the next day all the data was deleted 😅. I am really mad because no one wants to pay so much to log into to a glitchy awful app and then have to pay it again. So I deleted it. My daughter was super mad. I am also upset with adventure academy. You can read that one if you look at my review on adventure academy. Thank you for reading. Please fix the glitches because from now on I will be ignoring this developer completely.

Doesn’t work as advertised. I don’t usually leave negative reviews however this product and its customer service/support is terrible. While the concept is spot on the app just doesn’t work. We purchased the yearly ABC Mouse subscription for my 3 year old daughter. She used the learning path for about 20 minutes, which she loved because each lesson had a different activity, game or song. That was short lived when one of the lessons freezes and fails to load.(level 1, lesson 12, reading all about cows). There is no way to bypass the lesson and I’ve tried everything to get it to work to include deleting and reinstalling the app. I called customer service and they are not taking calls and do not have an option to leave a message. I then emailed customer support only to receive an automated reply and nothing to follow. This app is supposed to be for children to help them learn if it doesn’t work and the company isn’t going to fix the issues they shouldn’t be selling it. Very displeased with this. Update - the only response I received was to delete the app and re-download, which had already been tried (as stated in the review and in messages to customer service). I still have not received a response from customer service regarding any course of action, or a refund, as we still cannot advance past the same lesson. This company is a scam.

Ok, not great. My daughter enjoys this app and we will probably keep it for a few more months, but to be honest I am not super impressed. First, this app has SO many glitches. Seriously, pay some software engineers to come in and clean up. Second, they make it way too easy for kids to do repetitive actions without actually learning anything, ie. color pages that they can just click done on, videos that they can watch over and over, or puzzles that they just click on the pieces and they fall into place instead of having to place them where they go. Third, it is a little ridiculous to charge $10 a month. I don’t feel like it provides anything new to justify a monthly subscription vs a one time purchase. Overall I am just not feeling like she is learning very much and I think she just breezes through. Oh well, there are much better ones out there.

Freezes. As a teacher, I have heard many of my elementary colleagues talk about this app. Since my daughter has to work from home during this time, and her husband is an essential worker,I go take care of my 3 year old grandson. I thought this would be perfect while his daycare is closed. I absolutely love the learning path and all of the material. HOWEVER, the program has locked up on level 1, lesson 12 (cow). I have uninstalled and reinstalled several times to no avail. I downloaded it to another device... same problem. I then saw someone else was having this same issue. I decided to wait and see if it would be fixed so we have been doing different activities. He loves the books, but today we tried 3 different stories and they to did not play. I did read to him manually but this defeats the purpose. PLEASE fix the bug. Once it is fixed I will revise my star rating.

Meh.. I’ve seen ads for ABC Mouse and tried the free trial when my oldest was 2. She was not interested and could not drag and drop as is needed for every game. Most of it was way above her head. I recently decided to pay for a full year because my daughter is now 4. I’m still really disappointed. Many things can’t be navigated without being able to read (example: buttons that read “Continue”). As others have said, things default to easy levels (so puzzles basically complete themselves), and when we finally find a game she WANTS to do on repeat, the only way to do that it seems is to use the search function and type in the name of the game (ridiculous for a 4y/o). Even for an adult the amount of search, hunt, find, repeat - the idea is cool but I think maybe they tried to do more than they were capable of. Plus there s are huge lags where my child is wondering if she needs to hit another button, did something lock up, did she miss something? Nope. It’s just super slow. Just have to wait. But then verbal instructions from the app go so quickly we both miss them most of the time. I like the idea but it’s not worth the money. They have a lot of improvements to make before it’s at all worth paying anything for.

Constant crashing, deleting and redownloading.. Great material for kids if you can even let it run for a minute without a game crashing. I’ve had to delete and reinstall so many times I’m about ready to keep it off my child’s iPad for good. We loved it at first but within Minutes of using the app it would freeze. For how much they charge monthly theirs no excuse for this constant crash. I am willing to pay for this but as it is it’s not even worth calling it a working product. I’ll try again next month and see if they’ve fixed the bugs in this app. Not worth a penny until it actually runs without freezing every minute. FYI we have the latest iPad mini bought 2021 and fully updated. No reason that it’ll be a unit issue.

Would be great if it worked.... I purchased the abc mouse app for my second grader so she would have something to do during times I was schooling my older daughter. From the minute I downloaded the app it gave me nothing but problems. It would either crash, give me a loading error, or just load non stop. My phone is current and updated, my internet tests show nothing wrong there so I have no idea if it is volume of people or poor development. I really wanted to give this a chance but don’t have the patience to try and reload it over and over agin hoping this time it will work, uninstalling and reinstalling the app, or waiting for who knows how long to speak to customer service. I cancelled my service and took a screen shot because I heard there has been trouble there with many. I love the concept and am very disappointed we could not make this app work for us.

Bad app blank screens several games can’t be played because they never load. I really dislike it and so do my kids. There are blank screens all the time. It never loads properly. I changed internet service and it was the same thing. I got it for my son when he was 5 or 6 years old he is now 9. He used it for a few months I cancelled before the year was over because he hated it. I received a charge on my debit card last week and I’m not happy. I don’t know if I’ve been charged all these years and didn’t realize it. I opened another subscription two months ago for my daughter different debit card and email address than my son she was having the same issues my son had when he was using it several years ago. I got the free month and cancelled a day late so I had to pay the 9 dollars it’s fine because it was my mistake. I should have cancelled on time. I’m very angry about the $59 charge I recently received on the debit card I used several years ago.

Buyer Beware. Let me preface this by saying the product is great and definitely deserves the praise. But the problem resolution and subsequent customer support is horrid. I have attempted to reset password multiple times but never received the promised link neither in my email account or it’s spam folder. I have contacted customer support on two occasions and both times have been quick to tell me my email account is not in their system. Both times I have to submit a copy of the apple receipt to wit customer support (CS) promptly tells as follows: AGENT (Dalia ): I think I know what could be the issue. It appears Apple’s iTunes server has not yet sent your information to our database This even though ABCmouse website links to apple when I purchased app. All attempts to reset password ends with ABCmouse promising to send a link that never arrives. I am not their (ABCmouse or apple’s) technician. I have neither the skill set or access to correct whatever flaw is in the process. I am just a consumer out $120 with a 5 year old who can’t access her favorite program because other adults think dodging a problem is the best $olution.

Just about perfect. Always heard about ABC Mouse from commercials on the pbs channel. It was perfect timing for us to check it out: our daughter just turned 3 and COVID-19 Quarantine was in full swing. Our daughter is doing great with ABC Mouse and gets a lot from it. This app, coupled with mock hour-long “school time” at home with her Mom has really boosted our daughter’s vocabulary, letter recognition, phonics, recognizing patterns, and learning numbers. Definitely recommend a touch screen device, as this is more intuitive to a young one than using a mouse. The only thing is I wish we could turn off or control the app advertisements that scroll at the top main menu... when our daughter selected one, it led to the episode/show section of the app. These are not very interactive in-app shows. Hopefully there will be a control feature for this in the future. Other than that.. ABC Mouse is super amazing!

Really fun and educational. This is a really good app for kids and it is like a classroom but you can take it anywhere it is really fun and educational app me and my brother love it. There is one thing you can change is when I am in the car it doesn’t work. Overall it is a really fun app!!!! Me and my brother really like this app I like that we can buy close and toys for are room and the fun activities and the gifts you get in the learning path and the classroom is fun and the hamster and the fish and the pets you can get are fun too. But if you can add a bowling game my brother would be so happy because he loves bowling. And if you can add a Maltese puppy for 45 tickets or 90 tickets? But this is the best app for kids that are going to pre-k. And I love that it is so fun and all of the fun activities!!!!!! Get this app it is so much fun!! From Alyssa Berkowitz

Began using app at 18 months. Granddaughter does her “homework” every morning after breakfast. Brady is now 20 months old and can start and run the app unassisted on my iPad, but I still monitor. She loves the games & puzzles and art projects. The songs are barely tolerated because there is no corresponding video & many songs are just plain lame. She expects songs like on the Dave&Ava app. She absolutely HATES the books offered on this app, as there are no monsters, dinosaurs, glittery unicorns or super heroes. We read regular paper books after ABCMouse time is over. I recommend the app because it gives focus and structure and she finds enough features to keep her interested. She already knew her alphabet and numbers up to 10 before we subscribed, but I can see how this app will gradually progress her learning to word recognition and reading. Plus there are few apps available for the ignored age 1 to 2 kids. Most apps for this age are baby rattle types. Your mileage may vary.

So many bugs/wrong answers!. There are puzzles that don’t work right when she is trying to slide the word where it needs to be and then she can’t continue on the learning path. I reinstalled, updated, and even got a new tablet for her thinking the old one was junk for some reason. Now the pictures don’t match the presidents or whoever they are making her label in the puzzle. Frederick Douglass can’t have his name under him…instead, he needs a pair of names I’ve never heard of to be his names in order to move on. It’s frustrating because she’s supposed to be learning from this and now she thinks he must have 2 identities! It’s not like this is a free app. I would expect mixups from something with ads…I pay for this..and it’s so glitchy. She FREAKS out everytime it says she completed something and goes to give her tickets and doesn’t show the large total she has accumulated so she thinks they got taken away. Nope…just another glitch. Doesn’t matter if it’s on the computer, tablet, or my phone. Always something going happeninf that I need to figure out what the right *wrong* answer is.

Support issues. My daughter loves working with this app, and I love it as well the only reason I gave it a 3 out of 5 is because when we first downloaded and signed up it took days for the app to work on both my phone and her tablet. I emailed support and I never got a response on how to fix it or to help me figure it out. I got a response over a week later on rated the app. Time has passed and she has been doing about two hours a day on it so far. Now I understand that due to the virus there has been a lot of extra activity, but she has been stuck on a section for 5 days. Neither her tablet or my phone will load the new section I emailed support the next day thinking it was just a lot of activity and I would give it time. Still no response. It has been over a week. We have resorted to just playing games until we find something for her to do. I didn’t want to take this up here, I am just tired of waiting on a response and hopefully this get me further. Thank you for you time.

Love it/but. Is awesome and covers a range of skills. You can tell thought and care is put into it. I have two big issues, one is I haven’t found a way to keep my child locked into there name only and from poking around into other more parental areas of the app. The can’t change anything without a password but they get to info related screens easily and problematical for me. They have siblings with accounts and sometimes poke around and accidentally change a different account or my 2 year old during her FreeTime play with abc mouse alway always always clicked over into the I think more parental area. Like the first screen for assessments or stuff like that. The second is, having time limits I can set for the class pet. Soon as I’m not looking for 10 minutes the kids find there way over to the class pet and mindless move around the pet toys and loose to much time on that screen. I would heavily suggest getting a good UI team to rethink kid/multi kid/ parent management screen limits similar to screen time and guided access for various features in the app. The whole idea would be how can we keep the kid locked into the more educational parts and give the parents a way to get to what they need with some additional steps the kids can’t overcome.

Prizes and pets. The prices are the same no matter what level the child is at. My son started at level 2. He is on level 10 now. Same prizes. Nothing ever changes. You need to provide them with a sense of earning new prizes as they level up. He has stopped buying prizes because there is nothing new. Pet situation is just as bad. Leveling up the pet does not result in any new functions. My son worked tirelessly to make his dragon a champion. We thought once it achieved this it would be able to fly or shoot fireballs. No such thing happened. That’s just lazy programming. You need to increase the ability of pets to keep kids engaged and motivated. They want to see a benefit from all their hard work. Saying they are a champion is simply not enough. Finally, I said this before, you need to move in the direction of CAT (computer assisted testing). This is true of the learning path as well as the assessment tests. My son is 6. He is finishing the 2nd grade learning sequence. He has been bored for some time. The path has lost its challenge. He was reading 2 years go. The puzzles are too simple. You need to remove the ability for them to complete them at level 1 when they can do them at level 9 or 10. Don”t give them an easy out. They will just advance through the puzzle at level 1 so they can move quickly. Finally, your assessment test should incorporate a timer. I need for my son to learn to take the test under timed conditions.

Freezes at lessons just as it did 10 years ago with my son. I got the yearly subscription for my daughter since my son had it before but now it seems to still be an issue with progress and the next activity lessons. It says to click but then just freezes and does NOTHING. I also paid for the assessments as well with the the one year subscription and I am highly disappointed and I really love the app but what’s the point of paying for a subscription that doesn’t work? I also got the automated response saying to reinstall, update device, etc... still nothing. I recommend to every parent to not buy anything from this app unless you do the trial for the month to see how far it gets you. But even then you might waste your time since it’s a faulty app. I’m sick of trying to troubleshoot something I paid for that did the same thing a decade ago. I love the lessons and everything else but if you aren’t able to have this app running up to our standards it is downright pointless to be paying for. Education should honestly be free for us who need it. I speak on behalf of all parents with kids. So now I want to know what is going to be done since I am very dissatisfied.

Autistic Daughter. Going into this three years ago I thought it was a gimmick. I turned it on and handed over the iPad to my then two year old girl. She loved it. She played up until she hit 4 1/2 years old where she got bored and hardly played. By then her sister who was just turning 2 picked it up and started playing. At 5 and a few months my oldest was diagnosed ASD and I got her back into the app full force by changing the settings to level 8. She is thriving on it now. She is now in Kindergarten and doing double digit addition and my 3 year old is spouting off the letters of the alphabet every time she sees them and shapes. This has definitely given both my children a head start in school. Once my oldest is done with the top level of ABC Mouse I am definitely continuing her on to the University app. Thank you to the developers for being a huge part of my children’s educational success.

Great activities. Terrible customer service.. The activities in the math and reading section are good, but the customer service is terrible. When you are doing the math section, there are two or three skills the child is working on at a time. Well one of the math games on my child’s account isn’t working properly and won’t let my child put the correct answer. I have tried over and over to put the right answer in but there must be a bug and it doesn’t work. I have contacted customer support on three separate occasions to have them address the issue. I sent the first email on April 4. It took 10 days for them to respond and I was told to uninstall and reinstall the app and update my iOS. Did both, game is still not working. I have since then reached out three more times and have heard nothing back. My son cannot move past this skill even though he knows how to do it because the game won’t let him enter the correct answer. There is no other way to contact customer support except the email link on the app. No one responds and I can’t seem to locate a number. For the amount of money we pay to use this service, there should be a better way to get support. There are much better apps that do the same thing for less money and better support for their customers. I’m frustrated that we paid for this app and my son cannot even make any progress because the developers can’t get their act together to fix this one simple thing.

BEWARE OF CONTINUAL BILLING!!. BEWARE OF CONTINUAL BILLING!! I cancelled this ABC Mouse App YEARS ago but just caught a pop alert on my phone up from my credit card (not from ABC Mouse) that I was getting an annual renewal charge today. I contacted customer support who told me I’ve been being billed annually for years now. Huh?!? Somehow I missed seeing the annual renewal charges on my statement until now. My renewal rate is Dec 19, so those annual charges were lost in all the Christmas purchases I made. The customer service person assured me my account would be cancelled today. I just got a confirmation email saying it’s been cancelled and that I’ll be refunded this current charge. Hopefully that really happens. I seem to recall this exact same sort of thing happened to me years ago when I first cancelled ABC Mouse, but I was charged again thereafter. I had to call in and get it reversed. Unfortunately I never verified things the following year, because if I had, I wouldn’t have been being charged all these years. I no longer have any trust in ABC Mouse, so I’m putting a reminder on my phone calendar for next year to make sure I don’t get re-charged yet again. As for the app itself, my kid used it many years ago and liked it, but given my experience of being charged hundreds of dollars after cancellation, all I can do is warn people to NEVER sign up for ABC Mouse to begin with. So, consider yourself warned…

App needs work. I agree with the other reviews that it’s extremely annoying that there is no home button and you have to go through every previous screen to get back to the main screen. Sometimes even that doesn’t work and I have to close app. The biggest upset however is that I have to reset my password EVERY time I have to change settings in the parents section. Yesterday I put a restriction so my child couldn’t purchase and also put a time limit and guess what? I catch him this morning buying things in the app. He depleted almost all of his 1300 tickets and I went back to settings. Again, I had to reset my password and none of the changes I made yesterday were applied. The lessons are great, I just think the software and app need major upgrading. Very disappointed.

Horrible Customer Service. After being excited to use this app with my children, I paid for the year subscription and that’s when the problem began. After paying, and receiving an email confirmation that payment went through, I have tried for over a week to log in without success. I tried reaching out to the customer service via email & chat whom gave me instructions to “restore” purchase to be able to log in. From there, it would have me log in. On “restoring” the purchase I get the message that the account has already been purchased but when I try to log in (or try to recover password) I get message saying that email account does not exist/is not a member of abcmouse...this has been an endless loop of explaining the problem and simply getting the same response that gets me no where. Will be reaching out to the App Store and to my credit card to get this purchase cancelled and credited. Waste of time.

Updated Review: cannot recommend. We have used this app since 2019. It’s never functioned correctly, but I’ve kept it because my autistic kid loves it. To be completely honest, the only appeal of paying the high yearly subscription price was the games, but those are the glitchiest part of the program. They function the way they’re supposed to about 30% of the time, and never if you play more than once like the website recommends. Most often the sound cuts out and that’s horrible when the kid is half way through the game and all of the instructions are audio. Puzzles glitch and the pieces don’t go where they’re supposed to. Sometimes the app just freezes and won’t let you in no matter how many times you restart it, uninstall, redownload, or log back in. For such a well known program and the amount of money you pay for it, you’d think it would work better, but it doesn’t.

I love ABCmouse 👍🏽❤️. ABC mouse is helpful for your kids and I know that because I am a kid. My sister plays it and I am eight now and I still play it. for each activity they give you three tickets I was able to name three things that I learned in the video that I watched. The reason why I play it every time I get the chance to is because all the time they are constantly adding new activities, games, and videos I don’t just play it because that though. I know people say this a lot but, it actually teaches me things I didn’t know before it makes learning easy for kids and it makes kids want to learn because they will have fun learning once they play ABC mouse. I recommend this game for your kids. if you do download it I hope you have fun playing and learning with the one and only and the most extraordinary ABC mouse!

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Overall worth it. Fantastic material but very laggy and should have more parental controls for the game aspect

Annoyed. It says 30 day free trial so when you add your email in, it then gets you to try and pay for two packages. I don’t want to purchase an app my child might not take interest in. Please fix your error, because you don’t offer a free 30 day trial.

Bad thing. Well can you pls not make it pay if you pay you will lose money WHY i really need this game OH MYGOD

The best app. This app is amazing because you are able to have fun wile Learning. Using This game made me smarter and will make you smater To.

Be careful : Yearly discount did not apply. I used the annual special discount option and it charged full price. Customer service has not rectified this or contacted me

YOU HAVE TO PAY?!?!. UGH!! This stupid app says you have to PAY?!?!?! And it says Parent/ student account?!?! What if you don’t even have those?!?! Then how?!?! Rip-off!!! If anyone has this, delete it straight away! Ask anyone and they’ll tell you having ABC mouse is a RIP-OFF!!! Despite the cute little mouse in the app and the proud parents in the ad, DO NOT GET FOOLED!!!

Not working?. Paid for a subscription and I have updated on my iPad Pro but it’s just loading and not even opening up. Pls help ASAP. My kids like playing with it. Will change from 1 star to 5!

Super. I had that game it’s good but it is a bit tricky for kids I’m a kid though and it’s boring I’m nearly a teenager so that’s prob why but it’s still boring I like it but to boring sorry 👸🏽👩🏽‍🎓

Unsubscribe. Dear ABC mouse, I would like to unsubscribe ABC mouse account as I don’t need it anymore. My twins already 11yrs old now and wouldn’t need ABC mouse anymore. Using ABC mouse was really help my twins and I to be busy, it was not only fun for them, it was also made them smarter 👏🏽😊 highly recommend 👍🏽👍🏽👍🏽

Crashes. This app is expensive and constantly crashes on my daughter when she is trying to use it. Similar to other users she gets stuck on the map and can’t select an activity. It is so frustrating for her and for me trying to help her and getting no where. So far updates have not fixed the problem. I tried to unsubscribe but couldn’t find it in my subscriptions only be be charged $129 out of no where recently. It is not worth that price as it barely works.

The best app!. I am Australian but this is not . But it was still fun and I am learning a lot!😊😁😆😄😃😀🙃😉✍️🎖🏅👋

Not happy at all. Please stop taking all my money this App is not working I have been trying to delete it but they keep taking money from my Account stop please

Scarlett. I love this app it is the best and is so fun . I think all of you should download this app and start having fun.

Not allowing me to login. I have downloaded the app and subscription has started but app loading icon keeps spinning. My account was not created. Such as waste of time

Cannot get pass the set up screen. Trying to cancel subscription, the website does not even have an account page!

SERIOUSLY 😒😡😠😤. I downloaded this app for my little sis and it says I have to PAY!!! It has nothing like that in the add? I had to delete it straight away. This is such a rip off!!!!! I mean $80???¿???? If you have to pay at least include it in the add😡! Such a rip off Not happy 😡😠. I don't actually want to rate this because the app doesn't deserve a single star but I have to😒 PS if it says addicted Sarah that's not my fault. This app is not addictive.

Amazing game. Amazing game my four year old really enjoys it and has learnt so much! Though the app ca be a bit glitchy a lot of the times and that can be rather frustrating for both him and myself.

Hello is anybody there?. My child and I loved this app and it easily replaced all his other learning apps and for an affordable price, however it has become stuck on the learning path and will not allow my child to forward or collect the tickets in activities he needs for the games prompting him to loose interested in the learning activities. I have tried contacting support, the Facebook group and reinstalling - All to no avail. We are disappointed, if it wasn’t for this technical issue and lack of communication this app would get 5 stars from us. Please fix it or we will be cancelling our subscription. Update: It has now been two weeks and my 6 complaints via the app, app review, Facebook group, and emails have still all been ignored.

Doesnt work properly. At first it was good for a week or two. And Then i enter the app it says i have to log back in?? And so i logged back in then it tells me i have to do the Subscription and i did so THEN it tells me to do the math question and i do it and then it keeps crashing and crashing i should get a refund. Alao stop spcharging meMy subscription has been cancelled. Disgusting.

Disgusting. Absolutely disgusting you say ur help children learn no ur not ur making money and more then wat it’s worth. Also you claim if you pay 74 a year you get nearly 4 months free . When people go to buy it , it charges 112 omg false advertising. I’ll be letting everybody I know how wrong this app is 😡😡😡😡😡

Horrible. We downloaded it and then signed out for a bit when we weren’t using it then once it was deleted we were charged the double money every month so bad

Loading Loading and more Loading. I can not believe how slow this app is! It is very frustrating for me and my kids just use other apps now. It’s ok to open up but to then switch to other menu options it then takes absolute forever to do anything and just says loading. Sure being a subscription app this can be improved. Or perhaps someone else will make another option. Not happy ABC MOUSE

Issues. As soon as application is offline it never comes back to life :( needs to be deleted and reinstalled ;( way over priced

Scam!. This app is an absolute joke! Constantly requires more money in addition to the already paid expensive subscription. The app is un user friendly full of bugs and doesn’t work properly! An absolute waste of my money. I’m guessing all the other positive reviews here are fake! 😡😡😡

Great view review. god my child know so much now thank you for releasing this app this app is like the best thing ever but there’s only one problem I’m new to this app and I don’t know anything about emails anything like that so just send me an easy one please something and if you can tell me if your girl or boy OK and I really need to know OK now I’m gonna say

Sneaky way to make money. Beware. They make you sign up and agree to pay $15 per month. Definitely not worth it my kids stopped playing and deleted it off their devices and I forgot to unsubscribe in time. So really have paid $15 for nothing. Don’t bother!!

Freezes. My daughter loves the app, but, it’s frozen on a level of the pathway and we can’t progress any farther. There is no contact information for this app either. I paid for a month, pretty sure I won’t be paying for another month.

Hard to cancel. I have been chasing up how to cancel my subscription but it is not happening! I have followed the instructions to the settings menu from phone and pc with no results. Annoying to cancel!!

2 problems. The first problem is how come it’s 2 to 8 it’s too easy for kids to 5 to 8 Second problem is what if your child really wants to learn and increase it doesn’t have seven days per week

Amazing. It’s really helping my child to write read and more

I would give less if I could!. Stop charging my account double per month!! I was promised last month and the month before it would stop. I have followed the link, called apple, emailed phoned (with no response). SCAM!!!!

Too slow. The app is so frustrating - it’s so slow! It has nothing to do with our internet connection - all other apps etc work perfectly!

ABC mouse feedback. ABC mouse helps me learn so many new skills and is cheap and fun so please get love ABC mouse 1 Learning

It doesn’t work on iPad Air. You create a challenge for adults but it won’t accept any entry from the keyboard, so user can’t solve the math challenge and sign up then I have a screaming girl here! You lost a client and got yourself a bad review Test your products correctly

I love this app. I like it because it has a rocket fish tank and a cute hamster. Also it make the child want to learn.

So laggy. Would have considered paying the $80 for the app as it looks great, but the lag is so bad! Keeps freezing between levels and losing sound. Super frustrating for me and my 5 year old who has no attention span. If these issues are fixed I would consider buying as the app does look good.

Beware. Hard to cancel subscription. You'll automatically get charged at the end of free trial without warning. Unlike most subscription services, I've never received a monthly statement. I've been paying a monthly fee for an app that we are not using and didn't realise it. Spent a lot for nothing. Judging by other comments, unlikely to get a refund either, as appear business is pretty unresponsive other than the generic. I'm sorry you feel that way, please contact us message on the bad reviews. Rubbish

Fix app. This app crashes a lot and personally it has too many activities. I purchased this for my 3 children ( ages 3,3 & 2) as I thought it would help them learn.. they can switch between ages and classroom even tho they have their set learning path. If one game works on tablet, it doesn’t work on the other 2, and our tablets are all up to date.. I will be not paying for another years subscription if this continues

Chloe. My child loves this app I can never get her off of it and she has become a lot smarter this app makes learning fun for children and that is what it’s done for mine it is the best app out so far😁

STOP ROBBING PEOPLE!!!!!!!!. Such a waste of money and time!!!!! All thy do is take money out each month and the app is useless! Slow, never lets you change anything to move to next level. Numerous emails to them never had one response!

unable to create child profile through the app. i have tried several times to successfully create my child profile, but i always got stuck at second screen where you select the teacher avatar and the cirriculum.I cancelled the trial subscription after giving up

Impossible to Unsubscribe. Have been trying to unsubscribe for months now and all the app says is to do it through the App Store and I can’t find anywhere to unsubscribe through there.

Not working on any devices. I have a windows laptop, 2x iphones (one is 12) and 2x iPads and all have the blank yellow screen . Paid for an annual subscription and can’t even update my settings because I he website and app both seem to be down

Monthly subscription only. Don’t buy this app. I just purchased it and it won’t work unless you pay for subscription. I feel deceived. I should have went with my gut feel and not went through with it.

My son is just 3 and he seems to enjoy it.. Good learning app for little kids. Just as long as it’s not addictive and exposed in moderation.

Horrible app. Soon as you start these apps or any of the bundles it takes you to a site outside of apple ecosystem to get payment details. This means if you want to cancel later on apple has nothing to do with it. So you can’t manage payments easily, plus it is super expensive at 10 usd per month. No thanks

Loosing points. My grand daughter was working hard to collect her tickets and when she had enough to buy a bed, they had disappeared. As did her special prize of a tv very disappointing.

I love this app it makes your days better than most apps. I think the kids and anybody else would love it and you get more smarter every time you go on abc mouse can’t wait till I get back into my house thank you very much

🥸🧐🤨😳rip oof😡😡😳😳😑😑😑😑😑🤔🤔. Do not get this!!!!! It’s soooooooo bad!!! It’s a rip off which is really expensive for what😡😡I got this for my lil sis and she learned nothing everything was so easy and when I did it for harder she just used it as a game that I payed for!!! Nothing like in the add it’s sireously a rip of don’t get it I warn you🤭🤭🤭🤭🤢🤢👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻🌝🌝 Don’t get it

My child is getting boring. Will you top more tickets. First we love this learning apps specially with my son. Then a few months he earned 600+ tickets but when my son is planning to buy something there’’s some problem that he lost all his earnings. I commented already on your app website but no respond even here in apps store. As we paid this for an annual, my son is getting boring as he played some games learning and it took time to finish then he just received 3 tickets for about 10 mins. I saw my son is GETTING BORED as he can’t buy any of items because it takes time to earn which is we paid this for annual. I cannot leave my son to play for whole day just to earn tickets. We allowed him to play at least for only 1-2 hours. This apps need to update and give more number of tickets to earn. And also need to have at least 1000 tickets to start. As i learned also this app to guide my son, i also think that is why my son is getting bored, started to get upset and no We PAID this, so this must give more earn tickets. Please need your help and update this app.

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Horrible Customer Service. My daughter absolutely loves this app so I decided to purchase it for the year. Not realizing I accidentally paid for this app twice. I immediately contacted them for a refund on just one of the purchases and they refuse to give my money back. Therefor I have now paid $85.00 x 2. Extremely frustrating

Like what. Scam scam scam

Free trial?. So I signed up two days ago and this platform is brutal. The app will not load and no one from their customer service has responded on social media or email. OH AND WHAT ABOUT A FREE MONTH? THEY CHARGED ME THE FULL YEAR AND WILL NOT RESPOND TO THAT EITHER. I hope someone from the company reads this and gets back to me right away. THIS IS UNFAIR TO YOUR CUSTOMERS.

Good content but crashes constantly. Content reinforces learning from school in a fun and engaging way. Easy for my kid to navigate with minimal help. Audio and functionality is glitchy with overlapping instructions/ sounds and frequent crashing (freezing) of the app requiring reboot.

Very useful apps for little kids. I have been using this app for my kids for how many years now. My now 11-year-old son used this app since he was very little then my 7-year-old and now my youngest 4-year-old son. Very easy to navigate. The library itself is enough, wide selection , different category (Disney, marvel are my sons fave); they have “read me” for beginner reader etc. The videos, games are awesome. I find it useful to have this app when travelling, as I do not need to bring any books for the kids. I always pay the annual it is more cheaper.

Es aburrido. Es aburrido mi hijo no me gusta

Fun in learning. One of the best learning tools for pre school children.my kids are learning while being entertained and having fun who could ask for anything more.!!!!

THIS IS A SCAM. 1. I always see this add 2. It takes my money ( I download it) 3. HOW ARE THE RATINGS THIS GOOD

Horrible. Too many adds and not free who wants something not free

Ha. Ha. Ha. Ha. Ha. Ha

OMGGGG ADD ROBLOX BOOKS I FREAK OUT IF U ADD THEM PLEASSS DO THAT PKEASEEEEEE. Yes yes please do that

Annoying. I have been trying to cancel this subscription for a year now and no one is responding or helping … has anyone had this issue ???

ABC mouse. We love this app!!!

Not free!. The app was ok except that I was charged $15 monthly that I never agreed to. I emailed and got no response. It was also very difficult to sign in. They only stopped charging me when I contacted my credit card company. Shame on you!!

Bad game. You can’t see questions on iPhone

App doesn’t work. App doesn’t work, can only use on a computer. Don’t waste your money!

Hate. It doesn’t tell you how old the app is for. So what if a eight year old downloads the app and the app is for five and under its just wasting their time

Doesn’t work.. I paid for the year and it renewed and the app doesn’t work on my phone, I have an iPhone XR and it’s just blank. I updated and did everything I should. Doesn’t work! On the iPad we start and then it shuts down so we’re constantly having to go back into it. Fix the problem if you’re going to take 160.00 yearly from me

Scam. It’s a scam, app is always crashing and no refund for after cancellation.

Not Impressed. My subscription for your APP doesn’t expire until June 16, yet I can’t download the app and access the app that I paid for, until I re-enter my credit card information ! What gives? My kid wants to play the app I paid for but I don’t want to re-enter my payment information. That’s not right.

No longer loads. Just terrible. Right when I need it this app will not load.

Yay. Thank you

Your Ads are WAY too long!. I don’t have children, but I downloaded it to see if I could recommend to others only to discover it’s not even free. So I won’t recommend it. I’m giving this low rating because of your ads. The ads for this app are SO annoyingly long and pointless! I have to sit through what feels like 5 minutes of this “mother” chatting about this app, but there’s no scene where she’s actually using it with her supposed kids, so is this just babysitter app? Then you have that annoyingly long next screen of “come try out this dot to dot”, but it’s a fake, and we have to sit and watch the repetitive graphics for something around 30 more seconds! 30 years ago a 30 second ad may have been acceptable on TV, but it only annoys people now, and makes me want to give your app a low rating. Give us, the consumer, the option to close your ad after 5 seconds or something, and don’t include that bogus last screen. It’s just a plain big LIE! Are you teaching kids lying is ok?

Loop hole. This subscription cannot be cancelled! I have been paying $15/month after the trial and have been getting charged. The app says to delete in the APP store but ABC Mouse is not listed there and Apple says it needs to be deleted with the App. It’s a loop hole

Bad!!. Everything in it is bad!

Zero stars. Don't even waste your time on this for the free month trial. In 5 minutes we could see Khan Academy 100% better.

A.B.C.M.DOT COM. I downloaded it, I play it. ABCmouse.com, yay.

Nasty pricing policy. The app is free for 30 but 80$$$$ per year way to make money off children’s education!

0 stars. Just a scam

Trash. You cancel and they still charge you and make it impossible to cancel.

I keep getting charged TWICE A MONTH!. I cancelled this subscription long ago- but it continues to charge me $19 twice a month. HUGE SCAM . Whatever you do DONT INSTALL THIS APP!!

Hate your ads!. You make ads that are really stupid. Cancel ABC mouse, Super dumb!

Keeps logging out and not recognizing account. We are increasingly frustrated with this account. We pay for it, and the bundled apps work occasionally, but says we don’t have a subscription in the main app (and sometimes in the bundled app) even though my card is charged every month. Trying to cancel is a gong show. We have tried through 2 of the apps and it didn’t work. Then I tried by downloading to my phone and I keep getting flipped back and forth from my browser to the app. This has been going on for 2 months and I want my money back.

Doesn’t work on iPad. Keeps saying no wifi, while other apps work seamlessly. I am frustrated with the app, because half of the time it doesn’t work and my child can’t use it. A waste of money for iPad user

Sneaky charges. I was charged for a free trial and the company has not responded to my inquiry.

Charges even with cancelled subscriptions. Be VERY careful with letting them know your paypal info, didnt even receive a email or any other notifications of the charge.

Can not open. I paid monthly fee. But do not know why I can not open from iPad or iPhone for many days. Any problems with this App. If yes, please let us know. At least we know we can cancel the monthly fee, save money.

Ok. It is not the same as the start of it. I would like it to be a little bit harder.

SCAM SCAM. This offers a free trial. They charge right away you will not get a refund. The app is constantly crashing, screen freezing and isn’t user friendly for younger kids and that is the point of it. Steer clear of this rip off

Do not sign up for free trial. They bill you for the free trial period!

Love it.. My 4 year old son absolutely loves it! Totally worth it

Do a new app for children between 9-17. ABCmouse future™️ Put assignments for grades 4-12 From fraction to ♋️ (what am I doing?)

Boring. fortnight is better fortnight is god

I love it. I am three kids and gust get it it’s so awesome

Poor UX. You can barely read items on iPhone. Too many unnecessary initial questions to get started.

Amsull read this. If we play 30 days of abc mouse to get free trial is a scam you can lose all money no refunds you will never get it back

Love. It is so good

Assumes your American. It would be nice to have a Canadian option for spelling and the letter z

Love it. My kids love this app it has taught them so much..

Watch out!. My daughter wanted to try it, and I forgot it is an automatic subscription with Zero chance of refund! It isn’t eligible! Be careful a year comes to 127$ !!!! The video doesn’t match the words spoken. One big example is when it says “please click on the next activity” but the screen is not even on the main menu yet.....

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Does not work. ****Update: A year later after cancelling THEY CHARGED MY CARD AGAIN! They have no phone number to call. I have sent a complaint via email and alerted PayPal but if this doesn’t end or isn’t resolved within the day I am going to the better business bureau. This is theft. The program is glitchy. I tried it on two computers and on different WiFi. It will stop in the middle of an exercise and not load. My daughter loves the beginning so I tried so many different things, reloading. Reached out to customer support. They weren’t able to help. They also did not “have the power” to refund. Very disappointing. I gave them multiple opportunities before writing this review. I have never written a bad review for anything. But the customer support and product were both so disappointing I feel like I’ve had been stolen from.

Can’t get it to work. This review is just for the app. I love the program overall and it’s so wonderful on a desktop, but I decided to get the app for my almost 2 year old and I’ve had it for three days and it has yet to work right. It will just say it’s “loading” with the little shapes spinning, but nothing changes. It freezes on screens with nothing to press. It crashed halfway through logging in twice. It will just not work. My iPad is up to date and internet is great. I can’t get it to load on my phone either so I know this is an app issue. I haven’t even had a chance to explore what the app has to offer because it just won’t let me get past the first screen where you log in. We no longer have a home desktop so if this doesn’t work for us after I uninstall for the second time, then I’m going to have to cancel our subscription.

App soooo slow my son lost interest. I bought 1 year of ABC mouse when my son was 2.5 yo. I feel that it was difficult to navigate through the app and didn’t really see much educational activities for him so it was hard to keep him interested... add to that a slow app with 30 sec- 1min of waiting just for the next page to load he would be gone. Utube kids is MUCH better and FREE! You can find MORE educational videos on there than ABC Mouse will ever have! My son knows about bones, and the immune system and so much more from UTube kids... Also, I had no idea this was a subscription! I purchased a year and thought that was it. Well turns out you have to cancel your subscription or they will keep charging you. Because it was only once a year I didn’t notice the second time I was charged. I never once received a email from ABCmouse with a invoice or anything. I emailed them and they said they don’t give refunds.

Teaching improper letter formation. I’m trying this out with my 4 yr old. Have only had it 2 days and I already have a problem with it. I am a school based occupational therapist. I spend most of my day working on fine motor skills, particularly handwriting. It’s a huge problem that letter formation is not taught in school any more. I just watched this app form a “d” with a circle and a separate stick. That’s how kids “d” look like upside down lollipops and lower case “a” look like capital Q’s. Handwriting without tears and Zane-Bloser are the major handwriting programs. Please look into the letter formation. I can’t believe this app has been out there this long and you haven’t already fixed this issue. For many kids, your program will be the first exposure to writing.

Very much work involved, but it has its issues. This app has a lotmof activities and very fun to use. Colorful, flashy, with a lot of sounds and animations. I like the vast amount of books and songs in it. Hard school topics are explained in videos in a very simple way. The app can be on a slow side and I‘d appreciate remembering the difficulty level for jigsaw puzzles, because it‘s tiring to switch from level 1 to harder level every time. Also I‘d like my last art tool in the coloring module be remembers. I don‘t like pencil tool and would like to have marker tool used by default instead of switching to it every time. Other than that, it‘s a good app. I‘ll be very glad of those 2 issues are implemented.

App has too many bugs still. We’ve been using abcmouse for awhile now. I’m not sure if I’ll renew our subscription because the app never wants to work correctly for us. Customer service is always telling us to update the iOS or delete and reinstall the app. Both of those are NEVER the answer. iOS is always up to date and the delete/reinstall never works for us. The kids are normally unable to complete a lesson unless they get on a web based version instead of using the app. If the app would actually work instead of needing to hop on the computer, that’d change my rating tremendously. Until then, I guess we’ll stay at a 2 star.

BUYER BEWARE!!!. ABC mouse has the WORST customer service I have ever come across. I had downloaded the app and did a free trial with my first son FOUR YEARS AGO. Did not like the app at all and my son didn’t either and quickly canceled. Fast forward four years my second son who is 3 saw the repetitive commercial on the Disney channel and asked for the game. I thought what the heck I’ll try a free trial and see maybe the app has changed. I was under the assumption I was getting a free two month trial to test out the app but they needed my billing info for after the trial period. I authorized AND WAS CHARGED. Now I i am requesting a refund and THEY ARE REFUSING!!! They said a free trial are for new users. I AM A NEW USER! I haven’t used the stupid app in four years and wanted to see if my son would like it (which he doesn’t). Disputing this transaction but nobody even think about downloading this dumb app.

Probably great curriculum but trash app!. I downloaded this app for my son a few weeks ago and at the time it took so long to load I closed it out and never opened it again until last week. When I opened it this time, it loaded after a minute but even once it opened every click took a min to load. It was so painfully slow that I closed the app again. So then I try again because im no quitter and this time I finally make it to the sign up screen— again the process was alot of hurry up and wait. So again I close the app out and open it today to finish signing up and the app continued as it did before—slow as ever! Once I sign up and subscribe, the app doesnt even allow me to click on anything. I am angry not at ya’ll but at my undying belief in this products potential. I will try it on a computer next since yall got me for 10 bucks but if the site is trash, I want all my money back!

Crashing App!. I really want to rate this app a 5 but unfortunately I’m really struggling. Every time we try and access the learning path the app freezes and I have to manually shut down the program and reopen it. I have contacted customer support four times and still have yet to get a response. I desire to change the rating because my kid loves it. But, I paid for a year subscription and can’t really access that aspect of the program which is the reason I bought it. I also purchased the assessments but am so unclear about it because I received no information about them after purchase.

Some bugs in the app. I downloaded this this week and there some bugs still happening. For example, the book “Strike Up the Band” in the Reading Games section is not playing. So my son has been in this space trying to read this book and it does not play. Miracle introduces the book, and the “author” concepts. However, when the book is supposed to play, nothing happens. Also, when finishing the syllables game, the game sometimes stays stuck, right before showing how many stars he received. It is very frustrating for a 5year old. I have the free trial and was thinking about purchasing it but can’t if it is going to have these issues. Would love help on moving that book off the shelf. Thanks.

ABC Mouse. I love ABC mouse because it is such a good experience for me I love learning about new things every day it is so fun I love it so much I hope everybody else thinks that about ABC mouse I am in third grade but I still love it anyway because I am having trouble in school and ABC mouse is helping me so much and I hope it is helping others to get to learn about cool things once I’ve collected enough tickets to go shopping for the thing I want I do but let’s not talk about the shopping the whole learning experience is so much fun and I can learn wallI am having fun I hope everybody else feels that way too because this app is the best app ever

Difficult to cancel. The app is very interactive for kids and my kid spends quite a bit of time on this. My concern is this - I subscribed for the trial 30 day period. It asks for your credit card information which I provided. After 30 days I wanted to cancel my subscription and as expected it is absolutely difficult. Why don’t they make it easy to cancel? Or may be this is a way to make some easy bucks. I was sent on a wild goose chase to cancel it through the iPad’s App Store which again is not easy or intuitive. So, I was forced to pay for a month’s subscription. I should be willing to subscribe and not forced to in this way. I am yet to find a way to cancel my subscription. No end in sight.

Wonderful Education - Terrible Application. I want to say that the overall content provided with ABC Mouse is wonderful. It is very well put together and easy to understand. Where my complain lies is with the application itself. It is absolutely terrible. The app will consistently freeze up on a lesson, video, or coloring sessions forcing the child to restart. Also, upon completion of a lesson, it will not reward the child with tickets and simply return to the overworld screen and mark the lesson as completed. But what happens more often than anything else is the constant voices repeating themselves over and over and over again even when the child has moved to another lesson or screen causing the app to need to restarted. As stated, my issue isn’t with the content but with the terrible nature of the app.

Loving ABC Mouse. My oldest son started listening to the letter songs just before he turned 2 years old. He is now almost 4 years old and is reading on his own. He knows 12 different colors, 20 different shapes, his full name, age and birthdate. We have taught him his phone number and address and he is picking up more and more information on a daily basis. I signed him up for preschool and the teachers there told me the only reason he would need to be in the class would be to socialize with the other kids. He is well past where he needs to be to start 1st or 2 nd grade. Thank you all so much for the programs you have put together and helping me give my son the biggest head start I could possibly offer him.

App ok. Cancellation is almost impossible!!!. App is good in general and paying monthly membership is according to content so good content, yes maybe not for all kids. Mine is too active and loves puzzles, kids 4 years old now are very amart ....but my son didn’t got hooked on this app. Thats just mu son. Now everything is ok but when trying to cancel!!!! OMG theres no way. Im still trying after a week. I can’t go anywhere. It only takes you to one page. The same one. Wheather you go from the app itself or through your email. Ita just one page site where it’s almost impossible , i mean impossible to scroll down to help support. The page is set to automatically take you back up as soon as you scroll down. It is horible. How can i cancel??? Please. Help!!!!

Update your iPad or iPhone. So I bought this app today for my sister and it’s working great. The screen had froze in the beginning and started acting up and then I realized I had to update my software/ update my iPad and then it worked fine. No more crashing or freezes. So if you’re having problems it’s probably because you need to update your iPhone or iPad or whatever you’re using in your device setting. Other than that my sister lovessss that app, she’s excited about learning and making tickets to go shopping 😂

Crashes, requires login every time, deceptive registration, no customer service. Crashes: this app crashed about every five minutes or less. My four year old was getting frustrated with this because... It requires a login every time the app loads: Yup. This kids app requires you to enter your email address and password every time it launches. This is terrible in its own right but the fact that it crashes all the time, it’s torture. Deceptive registration: I tried to sign up for the 30 day free trial and during registration they asked for my credit card info (nothing strange). Then in the process it asked me to select an option between monthly/yearly. I assumed this was for after the trial but, no, it’s to purchase immediately. Instead of waiting 30 days for the trial to end, they charge your card immediately and start the paid period. No customer service: after all of this, I sent a request to customer service to get the resolved. They said they would get back to me within 48 hours. Two weeks later they haven’t. I had to contact my credit card company to get the charges reversed. Terrible company, terrible app, deceptive. This is a total scam. Don’t believe the commercials or reviews.

The App is convoluted and the company is trash with their continuous billing with zero notifications. Be Better All Around. This app was wayyyyy too convoluted for a preschool kid. Hence why we stopped using- canceled after one month- and AND THEN WERE STILL BEING CHARGED FOR IT FOR MONTHS!!? And yes I’m meaning to do ALL CAPS above. I’m not yelling but I am angry that a good 7/8 months of our money was taken from us for a product we not only weren’t using but didn’t like at all. I will most definitely be warning others about ABC Mouse. Most parents we know say this app is trash- I really wish I had listened to them now- so I’m the fool that believed the online hype and did the free week then paid for a month. I will accept ownership that I assumed canceling out the app would have actually canceled it, but how did I never receive one single email informing me that I was being charged each month?! How?! HOW?! Unreal. I better NOT be charged again!!!! I also don’t understand how you all got my updated card info considering my wallet was stolen in July and I had to get a new card. What shady business is this?! Never again. Do NOT engage with this app. It’s not worth your time, there’s better educational apps for your kids.

Average at best. So I’ve had my child using this app for about 3 years now maybe and just in the amount of time we’ve had this app I do not feel like it’s help her. I have watched her just press and skip through lessons on the learning path. The games on here she has done so many times that I think she’s only memorized what’s right and not actually learning the words or sounds because shell just click until it says she’s right. No real read along to teach her to read. I am just really disappointed at how much I’ve spent over the years and don’t feel like she’s benefited from it. I think maybe offer different learning styles because not every kid learns the same and make it more fun/interesting. Sadly I’ll be finishing up this subscription and not renewing next year.

Bad business practices.. My grandson loved the app until it kept freezing. It also don’t sync properly across all their apps as advertised. When I would try to log in, some of the apps would say there was no account attached to my email. I contacted “customer support” and received an email with a PASSWORD reset link. That’s it. No other support at all. I responded that resetting the password wasn’t the issue, restated the issue and I never heard anything back from them. As the issue remained unresolved and I couldn’t even really use the program, I cancelled my membership (properly - through ITUNES)and deleted the apps from my phone. A few a days later I was charged for a monthly subscription. WTH?? I cannot in good conscience recommend this company to anyone. I have apple products and I don’t know if it’s just their apple apps or if others have the same issues.

Best game in the world!. This games is the best even when your eight like me. In this game you can design your own character,hamster cage, and room. There is a subject which is the learning path, the learning path is we’re there is a path that teaches you how to read, write, color and more! You can do activities like magical tracing. You can also go to the map. The map is we’re you can go shopping and go to the zoo you can go to the toddler time place, the library, your room and more. So I recommend getting this app for you children.📚✏️📖📝📒🖇️🖍️🖊️📐🗒️

It is horrible!. My daughter tried this app for 2 weeks because our friend who is a teacher said it was good. So I got it, it taught my daughter nothing! She was in age group, and she said games are to easy. She said she never got stumped so it wasn’t fun because it wasn’t challenging. We now use a great app Called Reading eggs, and she learned so much from it! So a warning to parents out there, this app is not challenging. In the adds they make app sound so great, but it is not! If it let you add 0 stars I wouldn’t add one. So ABC mouse step up your game please it is so darn easy. And my daughter really thinks it is not even learning at all. So I say don’t buy if you don’t want easy games! Also the previews on tv is just acting the kids aren’t that exited it is acting! Like I said games are to easy like my daughter said, even when I looked at them, they looked very easy for the age group. Anyway thank you for reading 😔

Expensive and glitchy. My older two children used this app several years ago, when it was much cheaper. They loved it. But I recalled there being some weird issues with it at times that led to me canceling our subscription. My toddler wanted it after it was touted in an ad from another game. I figured it’s gotten so popular and so much more expensive since then that surely the app is better. I’m sad that I was wrong. We purchased the year subscription and this app constantly has delay and glitches. I can already tell we likely won’t renew once we finish this first year. Disappointed to see other reviewers discuss customer service issues. There’s no excuse for that at this point.

Glitching, freezing and buffering!. We really love the ABC Mouse program. It keeps my two year old engaged and she has benefited from the program in many ways. However, my only disappointment is the glitching, freezing and buffering. It did not happen often when we began using the program and now it’s happening every time we open the app. We’ve been using the program for almost two months now and I did not expect it to come with so many issues. I would like to continue using the program, but it’s very frustrating lately. I have taken the suggested steps to resolve the issue and the problem still remains. I’m giving two stars because my child has benefited from it, but overall app performance is one star.

It’s okay but it’s a little hard to get around.. It’s okay but it’s hard to get around the app. Other than that and this he is absolutely enjoying himself!!!!! I would recommend this app to any new parent out there!!!!!!! It’s amazing!!!!! I mean he can count to ten, sometimes 15 with our help or even 20… add and subtract, he can recognize the alphabet, he has started to string words together, he will tell us about robots and the desert and space….and he’s TWO!!!! When he gets to actual preschool next fall he will be SO READY!!!! Our daycare asks us: so what do you with him: abc mouse! He is a totally different kid now! Thank you ABCMouse!

Would be great if it worked.... I purchased the abc mouse app for my second grader so she would have something to do during times I was schooling my older daughter. From the minute I downloaded the app it gave me nothing but problems. It would either crash, give me a loading error, or just load non stop. My phone is current and updated, my internet tests show nothing wrong there so I have no idea if it is volume of people or poor development. I really wanted to give this a chance but don’t have the patience to try and reload it over and over agin hoping this time it will work, uninstalling and reinstalling the app, or waiting for who knows how long to speak to customer service. I cancelled my service and took a screen shot because I heard there has been trouble there with many. I love the concept and am very disappointed we could not make this app work for us.

Cancelation through app ineffective. I purchased this for my daughter in the fall. I canceled in December, through the app, and deleted it from her device and my phone (she would sometimes play on my phone). I found out this has still been charging me $9.95 since. I tried to contact through the form on the app, no response. I called and the first time prompted for a call back instead of wait. I was not called back. I then called back and waited to only speak to a lady who was very rude and said if I didn’t have an email confirming, there was nothing she could do. I can’t control if they send emails out. I saw a confirmation page through the app, but I do not recall an email. I have one email throughout the whole time and that was the welcome mail. I hate that I have lost $40 for literally nothing. We deleted the app the same day we thought we canceled the membership.

Chance Age Two and A Happy Grandmother (Nana). I’m sooooooo happy that I purchased this learning tool for my grand baby! He loves play the games and the mouse (as he says it). The Academy School which he attends stated they have seen Chance do some things that the other kids have not been able to do yet. His speech is very clear and precise. Chance knows his ABC’s, can count to 20, shapes and animals. He can recognize some of his numbers in written form (which we are working on through your program) What a GREAT learning tool and all the time they think they are playing. I enjoy working with him, seeing him smile and laugh, while at the same time having fun and learning! THE BEST TOOL EVER! THANK YOU SO MUCH, we love ABCmouse!

Freezes on specific activity, suggested solution does not work. This app has been frozen for days. The next activity will not load and cannot be skipped. Deleted app and reinstalled many times, I even reset the entire iPad to factory state. Still cannot move forward. So much for this piece of trash. This problem shows up in multiple reviews also, even with the same developer response, showing they don’t bother reading the problem anyway. This was supposed to be the way to keep one younger child busy while the other is taught at home. Big fail here and waste of money since we bought this for Christmas as a year subscription. Waste of time. Oh, the issue shows up on multiple different generation iPads. One a crew years old and one brand new iPad Pro. Same activity and user. Completely stuck and useless.

Inefficient for younger kids. During the first few months, my kids played this consistently and were learning in the process. My kids then found that it was easier on some games to just keep trying different answers, with no intent of thinking it through, until the right one was selected. Then they found that they can play with the avatar…and now that’s all they want to do is dress the avatar. I wish there was a way to only allow them to follow the learning path without all the extracurricular content. We have canceled our subscription because I’m not paying $80 for my kids to play with an avatar and not think about their answers.

Could be a 5 if..... So my kiddos both totally love ABCMOUSE!! And I would love to give you a 5 star🌟 rating, HOWEVER the app has major lagging/freezing going on. It take forever for it to load sometimes, and sometimes it wont load at all. I will have to completely close out of the app and reopen it to get it to unfreeze. So between the (what seems like constant) freezing and the major lag in loading different activities, it makes the educational game unenjoyable and not much fun. Both my 4 year old and 1.5 year old get very upset when the game doesn’t work properly. Other than those issues, wonderful educational game for my boys. They especially love taking care of the different animals 🥰

Won’t even load. Update: I deleted the apps from all our devices. I waited a day or so & reinstalled them a 3rd time - the 2nd remove/install didn’t work either. Now they are working. If you have this similar issue, try waiting a day after removing the app & reinstalling cause shutting the device down with a hard restart did not fix the issue either for us. I followed all their”steps” & this app will not load anymore on 4 different devices. You get to a blue screen & that’s it. No issues with ANY other app so clearly the problem is on their end. It’s a good app overall & my son finds it easy to use.

Love the assessments. So far in this past week some of the letter songs has actually helped her with remembering the identity’s of letters. The assessments has help me understand that she knows more than I knew she did. It’s easier than trying to teach from workbook but we’re still using workbooks as well. Some children has different learning styles and this app has touched on many different learning techniques. Something that I had difficulties trying to figure out on my own with what technique works for her. So far it’s very good. It does freeze every once a while but it’s good to actually supervise and work the app with your child.

Freezes constantly. My son absolutely loves the learning games. But when I constantly have to close the app and restart levels it becomes a joke. In a two hour period it will freeze 5-10 times. (Yes my internet is working just fine and everything is updated) recently even the coloring pages of the game no longer work! The amount of money I pay for this education game is not worth the constant issues. I understand trouble every once in a while but not EVERY time we are on the app… After all the issues though my son has learned a lot from ABC Mouse from doing puzzles, knowing all shapes, letters and colors and so on. I just wished it worked better. UPDATE: I deleted and reinstalled the game AGAIN per tech support. Still freezes constantly… 1/10 not impressed. If it ever works right for a day I’ll up my stars to 5 lol!

Glitchy. When the app actually loads and works it’s great and my child loves playing the learning games but more than half the time the app doesn’t load and she can’t play. I paid 60$ for the year subscription and more than half the time she can’t even play the games. I’ve done all the things, restarted my phone, deleted the app and reinstalled and still the same problem. My app is up to date, my phone is up to date. It’s extremely frustrating! Fix the app, it’s a waste of money if you Can’t even use the app!

ABC mouse rocks!. I love abc mouse there’s so much to do and now I’m so smart all thanks to abc mouse I love their activity’s I just wish I knew about earlier cause now I’m almost 8 and it’s going to be hard when I’m 9 to leave it I just hope everyone likes ABCmouse especially my brother he loves learning I HOPE everyone does to but’s also fun because people can LEARN and earn TICKETS,PRIZES, and pets and I love art and guess what they have ART!!!!! ABCMOUSE is awesome! It’s so so fun I hope you AGREE to I don’t ever want to leave ABCMOUSE I wish I could stay little forever but at least I will be smarter than my class!

Not very good. The program has so much lag in it it is ridiculous I am going to cancel my subscription. It is nothing like being already frustrated trying to teach a 4 year old but then to have a program that you have to pay for monthly not even function properly to even teach the material. The songs never play like they should it is just the regular background music and the words of the song lighting up as if you could hear the song I always have to go to the next song and then go back for the song to play it freezes all the time all you will hear is the program talking but you cannot even press the screen so I just end up having to go completely out of the program and then relaunching it. I have had free programs that work better than this application

The hardest subscription to cancel ever!. I signed my son up back in 2022, he used it for a few months and then got tired of it. I honestly forgot to cancel it until I kept seeing $30 being taken from my account each month for about a year. I no longer had access to the email used to sign up so I called customer service, they had me on hold forever and never got it cancelled after several attempts to call in. I finally figured out the email I used to sign up and was able to cancel (January), and the app said something about still being charged through April? I’d just really read the terms before subscribing and paying anything

Do not recommend. This app is incredibly slow. I know it’s not my service provider as I have no issues with any other apps. The app is very basic and boring, the content is definitely something I can find for free. When I was trying to cancel, the app was extra slow! At one point the “continue cancellation” button was not responding, yet the “return home” button had zero issues. I signed up with the free trial and canceled within two hours. Afterwards I came across many reviews of complaints about continuous charges after cancellation and now I’m worried that the same will happen to me as you HAVE to input your card information for the free trial. I will keep a close eye on my account & will update in a month.

No thanks, never again.. Purchased a subscription for my kids (had to save up for it) through Apple like I’ve done in the past. There was a bug or something in the program and when I tried to log in on multiple devices (web browser, computer program, multiple phones), I deleted and re downloaded app multiple times, it wouldn’t register my subscription that has been paid and processed from my bank account. When my husband called Apple to get a refund (per ABCMouse help desk) Apple told us they won’t refund an accidental purchase. ….it wasn’t an accidental purchase. Never said it was. I wanted the money refunded so I could turn around and repurchase directly through the app like ABCMouse suggested as a solution. I wanted the program. So I’ve made a claim with my bank and I’ll be spending my money on Splashlearn’s subscription service instead. Thanks but no thanks.

Love the App But Lots of Glitches. My 3 year old son who is on the Autism Spectrum loves this app. He is already super smart but this app helps out a lot. The learning path often will not give him credit when he finishes a task. It will not let him click done causing him to do the same thing over and over. Also for his pets, it will only let him play with the ball. When he clicks to feed the pet, give it water, or wash it, it does nothing and the pets heart is empty. He gets frustrated because he thinks he is doing something wrong. Please fix this. Tried to do this on multiple devices and the same thing is happening. Even after refreshing the page. Thanks!

HI!!!. Revisiting the app (not downloading it because I’m broke and can’t pay for my own membership just to relive good memories) and it makes me a little sad to see all of these 1 and 2 star reviews, but I notice the developer responds, and I really loved this app as a kid! I want to say hello and goodbye ABCmouse, of course unless I eventually redownload it, and if I could say one thing about the app, (even though I used the website personally) it would be that my favorite thing to do was build the hamster tunnels! I’m 12 years old now and I know this is a lot but I just want to thank you for being a part of my childhood and helped me be so smart. 💞

Not User Friendly for Toddlers. ABC Mouse could be so much better if it was more user friendly for Toddlers. The button selections for the games and lessons are geared more for the parents than for the kids. My little one wants to be able to do it on his own he likes to be independent and move thru the lessons himself. He gets extremely frustrated trying to move thru the app. He prefers the other learning apps I have downloaded over ABC mouse which was a disappointment for us as parents considering we paid so much for the app. The App has extreme lag and most times it will not load. We have uninstalled and reinstalled it with no improvement. We have canceled our subscription. Sad that we didn’t have a better experience with it, we were looking forward to ABC Mouse

I used to do this all the time…. It’s free, and I loved it! There’s just bad news… An app called I-Ready is luring people in for 6 dollars a year, and it doesn’t teach as much as you guys do, but there are over 11 million users for that app. I know this app is for little kids, but can you guys slowly expand to 8th grade? I-Ready would shut down if you did, and I don’t want people to leave you guys for I-Ready instead. I know IXL is for math, Renaissance Learning is for Math and ELA, TCI is for social studies, and NASA and Phet Colorado is for Science! You guys are the missing peice of the puzzle! So if you could make ABC mouse for all ages, that would really make me proud! Also, I know there is Adventure Academy, but schools these days are on tight budgets. -Regards, Etern55l.

This app would be amazing if it would load. I would really love to use this app for my kids but it constantly logs my daughter off and my son hasn’t been able to access his once. What I’ve seen on my daughter’s looks great, but this app is not usable. Seems like everyone is having the same issue. I sent a message to customer support and haven’t heard anything. ****update**** I got an email today saying they’ve been inundated lately with everyone signing on since schools are closed, and they’ve fixed it. My kids have had full access and they love it! I’m a teacher and I approve!

Great Learning Tool. We have used this tool for a few weeks and our daughter loves it. There are so many things she can do to learn. There is a main path and many other games which include helping pronounce letters and words. Most importantly she has started pronouncing letters and words properly. She is not 3 yet but this tool is helping us teach and get her ready for school in a few years. She will a few times per week beg us to play instead of asking and is always excited about learning. Highly recommended. We did purchase through the site first and only use the app on our tablet.

ABCMouse is worth it!. My girls both under the age of 6 love ABCMouse! They think its fun and are learning at the same time. Constructive Criticism & Feedback: need to allow more parental control. What I mean by that is, it would be very helpful to be able to go in and setup a daily ‘To Do’ list that would be a type of structured learning plan that requires the child account to complete before they self explore. Due to having to monitor, it doesn’t get used as much as it could if the parent could pre-set the lessons I want them to be on before they self-explore.

Awful Customer “Support”. I have been charged NUMEROUS times in one week and paid $108 for the yearly subscription that was supposed to be $49. They screwed up in charging me originally, responses through contact options on their app are laughable. They simply advised me they don’t provide refunds. My sons school was providing free subscription services due to the pandemic, but I let mine charge only because I wanted to help support them, but after how they have treated me I will never recommend this service. I tolerated the slow apps, the freezing games, and having to uninstall and reinstall once a week for things to even open, but I am tired of giving them a pass. There are free and much cheaper sites with better customer service and have less issues!!! My advice is to look somewhere else for your kids!!!

terrible app. The app once opened doesn’t even start half the time. I would get stuck on the log in or loading screen more than 50% of the time. You also can’t cancel your subscription on the web instead of the app, so when the app doesn’t even work i’m not sure how i’m going to be able to cancel this subscription :( UPDATE: The app is opening now, but there’s an unbelievable amount of inconsistency and issues. My password is saved on my iphone 11 (there is 0 chance i’m inputting it wrong bc i’m hitting “use password for abc mouse) and sometimes the password will go through and other times it will tell me the password is incorrect (i’ve tested this around 10 times and i’ve gotten in successfully twice). I’ve been on the website and app for 2 hours trying to cancel my subscription and I still haven’t been able to accomplish this.

Problems with ticket restriction.. My children love the activities and I notice that they actually learn and retain the information. The reason for three stars is because of the ticket restriction. When the kids do activities they get tickets like at the arcade. They can use these tickets to buy things for their Avatar. There is a ticket restriction feature that doesn’t work. The kids can still spend all of the tickets. The help pages say that ticket restriction should work on desktop versions. What about the apps? Considering half of the world’s web traffic is through mobile devices, you’d think the apps would be capable of handling a simple request like “ticket restrictions.” I’ve contacted support and will update review depending on what they say.

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ABCmouse.com 8.58.1 Tips, Tricks, Cheats and Rules

What do you think of the ABCmouse.com app? Can you share your complaints, experiences, or thoughts about the application with Age Of Learning, Inc. and other users?

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ABCmouse.com 8.58.1 Apps Screenshots & Images

ABCmouse.com iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 8.58.1
Play Store mobi.abcmouse.academy
Compatibility iOS 10.0 or later

ABCmouse.com (Versiyon 8.58.1) Install & Download

The application ABCmouse.com was published in the category Education on 14 December 2012, Friday and was developed by Age Of Learning, Inc. [Developer ID: 375219200]. This program file size is 625.32 MB. This app has been rated by 823,984 users and has a rating of 4.4 out of 5. ABCmouse.com - Education app posted on 20 November 2023, Monday current version is 8.58.1 and works well on iOS 10.0 and higher versions. Google Play ID: mobi.abcmouse.academy. Languages supported by the app:

EN Download & Install Now!
Other Apps from Age Of Learning, Inc. Developer
App Name Score Comments Price
My Reading Academy Reviews 3.0 14 Free
Adventure Academy Reviews 4.6 110,837 Free
My Math Academy Reviews 3.7 28 Free
ReadingIQ Reviews 4.5 19,607 Free
ABCmouse.com App Customer Service, Editor Notes:

• Bug Fixes and Optimizations

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Find on this site the customer service details of ABCmouse.com. Besides contact details, the page also offers a brief overview of the digital toy company.

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