Eastbay - Shop Sneakers & Gear App Reviews

VERSION
5.9.0
SCORE
4.7
TOTAL RATINGS
30,995
PRICE
Free

Eastbay - Shop Sneakers & Gear App Description & Overview

What is eastbay - shop sneakers & gear app? Calling all athletes! The Eastbay App is your spot for FLX rewards, elite sports gear, hot launches, and more.



Join FLX and get rewarded
• Earn points across all of our brands
• Free standard shipping with no minimum
• Redeem XPoints in the rewards center for exclusive products, experiences, and gift cards
• Receive a special birthday gift
• Take advantage of member-only deals and events
• Access to special gift with purchase promotions
• Score even more rewards as you move up in status
• Track your orders and view purchase history in the app



Get dibs on new drops
• Know what's next within the Release Calendar
• Get notifications on fresh drops before others by opting in to push notifications
• Peep items you recently viewed



Shop
• For the latest performance footwear, clothing, and sports equipment
• Browse your brand: Jordan, Nike, adidas, Reebok, New Balance, and more
• Scan your credit card right in the app to streamline the checkout process
• Access My Account to save your payment and shipping info. for faster checkout
• Click on suggested search keywords for easier shopping

😍 Do you love Eastbay - Shop Sneakers & Gear app? Please share your friends!

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App Name Eastbay - Shop Sneakers & Gear
Category Shopping
Published
Updated 10 November 2022, Thursday
File Size 96.16 MB

Eastbay - Shop Sneakers & Gear Comments & Reviews 2024

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Best selection. Best selection across ANY website,even bought my throwing shoes for discus and shotput through Eastbay (which are kinda rare). However, the UI is pretty bad. It feels as if they copied the website and just put it onto an app.

BUG WHEN SIGNING UP. I’m trying to sign in on my new account, and it asked me to verify my email, but no matter how many times I resend email I don’t get it. I went back and tried it one last time, it said user disabled and when I tried it on app, it said user does not exist. This didn’t make sense because when I tried to make new account it said you already have one. Therefore, I thought they might have to force send the email. Wrong the representative hung up on my live chat almost instantly. Kind of funny actually, because I record live chats, but most offer you the transcript anyway. I just wanted to buy this track shoes for my cousin, not go through technical difficulties.

When are you guys going to fix it???. Is it because Footlocker is done with Nike and you guys just gave up? Don’t tell me to reinstall again — I’ve done it on two different iPhones for God knows how many times. Nothing on this app works. “Request failed” pops up for whatever I do. Can’t search, can’t open item, can’t sign in account. Nothing. The Eastbay website is also down for weeks. What exactly are you guys doing? Do you even wanna stay in business at all?

Eastbay. Eastbay is a well designed application that allows users to easily shop and receive news for the latest athletic apparel products from many sport categories. Product pages will contain the normal point of sale details such as description, questions and answers and a mini swipe through gallery giving the user images of the product from multiple angles. The inventory is deeper in the app with more styles and colors. The app also has a few unique features such as Eastbay Lens which is a enhancement to the catalog that gives you inside access to content as well as a social category so users can look at the company’s feeds on platforms such as Instagram and Twitter. For those who go way back with the company, Eastbay also allows users to request a catalog from within the app. For those who shop from Eastbay, the app is well worth a download.

An awesome and amazing place to shop.. I am very excited about Ebay because of the quality of the items I buy from them always. It’s a world-classic shop and I am proud to recommend everyone to buy from them.

Kind of infuriating. Eastbay has a lot of nice products but their app is complete trash. You can’t select multiple brands when trying to filter, when trying to go back to the previous screen there’s a large arrow in the top left that takes you back to the home screen not your search, and it advertises multiple color options for a shirt in the recommended area but when clicked on it just reloads the page and gives no option to change the color in the selected product. I spent a good deal of time just trying to make sense of these issues but I eventually just realized that it was terrible design. Not worth the time trying to figure out how to navigate when I can just find the products I want with google

Log in/ create account. This is by far the worst create account I've ever seen! I opened an account filled all the necessary info and submitted then it took me to login page, so we're talking seconds, when I put my newly named account and password in it says invalid? I just created it how can it be invalid? I'm on retyping the new info 6 times now and can't get in, so I try to create it again just incase and when I create the second brand new account it says sorry that member already exists? 😡😡😡

Just one thing. I wish there was only one set of back and forward arrow buttons that didn't take you to the home page. I like the arrows o. The bottom that take you from page to page

Great but.... Going back needs fixed without starting completely over.

Good customer service. Customer service is amazing I called Austin for some help on and order and he went above and beyond I will recommend always ordering from here thank you so much Austin..

Love Eastbay, Hate the App. I love Eastbay and have been shopping with them for over 15 years. I try to keep my apps to a minimum on my phone, which is why I didn't try the app before now, but I decided to try it since I like them so much. After about a week, I had to delete the app and go back to using the website simply because it was so clunky and inconvenient to use. Here's the things I don't like about it: - The app often gets stuck in the loading loop often when I attempt to go to the Search page. - Search page being separate and not at the top of every page from the get-go made it feel annoying to simply search for stuff, especially since loading loop is a looking threat. - Clicking "Next" often brings you to the exact same page you were on, or simply cycles between the same 2 pages over and over. - When looking at an item, there is a "Home" arrow where most sites/other apps have their back arrow, making me go back to the home page often by mistake and having to start my search all over again. - Also, there's the "Home" arrow, then an inch directly to the right of it is the Eastbay symbol that also takes you Home when you select it....why? Just take away the home arrow. Again, I'll reiterate that I love the company and will continue to shop with them via the website, but I definitely won't be utilizing the app.

Needs Order History Option. In regards to shopping, the app is great. However, once you order something, tracking what you order accurately requires a little savvy. I needed at least two other apps to track my package; something that would give consumers an added benefits if you were able to view a tracking number, and items tracked within the app. That one thing makes this app lackluster. I’d probably use it more if they add this feature.

Wrong shoes. I recently ordered a pair of Curry Basketball shoes for my son and Eastbay incorrectly sent me a size 12 youth instead of size 12 adult men’s. I followed the instructions listed in he box and nervously waited for a call or an update in my App for the exchange. Not hearing back, I called customer service and the young man assured me I’d have the exchange by Christmas and he was notating my request in my account. Today I was sent an email saying my account had been credited for a full refund. I called customer service and was basically told I filled out the paperwork wrong and would needed to reorder the shoes. Talk about how not to communicate with a customer - Not so much a happy customer 😔

Always great deals and fast shipping!!. I order from you guys all the time. Great site, just wish had a little bit more options when it comes to sneakers

Eastbay. I have never written a review but I’ve had a horrible expirence with eastbay they have me on hold for almost a hour more than twice and it’s going on week 2 and neither of my shoes I ordered have even been shipped yet I look every morning when I wake up and nothing, they don’t even have a person on the line to talk to me and nobody had a hour to just sit there and wait on nobody to answer the other side of the call. I want a refund cause I don’t think my shoes are coming.

Lacking usability. App has become more show than function. I continually find myself hitting (the wrong) back button and having to restart a search, hard to filter without having to hit 200 items, takes a long time to accomplish even a simple search for pretty much anything.

The Worst!. Placed an order on 12/13, got a confirmation onscreen. Never got an email confirmation and they still haven’t charged for the order. Either the 800 number is busy or after holding 42 minutes and couldn’t get thru hung up. Tried to set up an online account to track the order and can’t set an account because verification email is never sent! Never again! I guess I won’t have my order by Christmas and can’t reach anyone to cancel! WTH!!!!!!

Can’t get in contact with Customer Service. My screen has been saying processing for over 4 hours and I have been trying to call and email Eastbay to see whether I should refresh the page or leave it to still “process” and I can’t get a hold of anyone to help. I don’t want to wait another 4 hours and then for it to say the item is sold out. No point in having contact information when we can’t get a hold of anyone at Eastbay!

Login/Create Account Error. Able to view products with no problem but can’t create an account for purchase. Keep getting an error message. Frustrating. The worst app I think I’ve ever used. It doesn’t keep your password saved. Won’t keep you logged in. If you forget your password it send error message email so I’m unable to reset password. I love the products but trying to purchase them is too ridiculously difficult. Do better developers

Best website. Eastbay is great they always are the first to have the pictures on the release calendar and they always have great discounts and the shoes come in the mail very fast. I will always order from Eastbay!!!

Order Mishaps. Eastbay is a good app it has everything you could possibly think of ordering from a sports store. The problem I have is the energy I get from them when they dont have the correct order or, if you’ve ordered multiple items. I ordered two items and they took the money out of my account and only had on record that they got half of what I paid and only shipped one of my items. I wasn’t upset until I tried contacting them and they didnt want to answer the phone. Every time I called I immediately went on hold which got very annoying. I’d be sitting on hold for 15-20 minutes before I’d terminate the call. No person has 20 minutes to waist on hold. So all I want at this point is a refund. But I was calling only to find where the transaction went wrong but never got a person on the phone. So I advise anyone who likes the app to make one item orders at a time. Cause seemingly they cannot handle a multiple item order.

Amazing store. I want to start off by saying that Eastbays shipment was so fast and the box and product stayed clean and fresh. Their customer service is incredible and their prices are cheaper than most sports stores

Good App to purchase from with some bugs. It is good to look through all the items and stuff it’s updated to go along with the monthly catalog. It’s got a few errors when one links it to their account. I ordered 3 items off the app and it says I ordered a Quantity of 6 and now it says 9. Got the email from Eastbay with my tracking number, and the Eastbay app won’t show the tracking number or say it has shipped. Even though I know it has shipped.

Scammers!. I ordered shoes on the 24th of December and never received a email confirmation. Whenever I log in to my account it says no recent orders. It’s a week and I haven’t get any info back about my order! I call customer service almost over 20 times and it’s the same bull****! Your on hold for almost an half hour and no one answers, I emailed them and no one emails back. What kind of business are you people running here? I don’t understand why this app have so much 5 stars and it’s total garbage! I’m trying to get in contact for a refund but there’s no way of contacting them! I went online to view about there customer service reviews and they have over 100 one star from customers. There are a lot of complaints about no one answering the phones, no emails, horrible service. You have been warned! I will take some legal action on this if I don’t get my money back!!!

Update error?. Just updated to 4.3 about 6 times today and still getting told I need too update after opening the app. Deleted and redownloaded and same problem.

I love eastbay. I love eastbay, they have been around since I was a child!! Everything about eastbay is perfect I wouldn’t change a thing!! Great name brand styles, prices are to die for, so many deal and promotions! When I’m looking around at other stores (waste) of time cause nothing is never in stock but eastbay always have what I’m looking for & more!!! Love you east bay keep up the outstanding work/job!!!..😊😀

Frustrating back button. It’s tough to browse items on this app. I will click to look at an item and then instinctually press the arrow in the top left to go back. But that takes you all the way to the main menu and you have to search for items all over again. If that was fixed this would be 5/5.

Can’t check order status. Downloaded app and deleted app all within 3 minutes, what’s the point of this app, if I still have to open Safari to check order status, then safari automatically opens up the app, hello if the app had what I needed I wouldn’t have to open up website on safari, so I deleted app, just so I can check my order status on Eastbay website.

Awesome Website and App. Great experience with finding the right pair of sneakers. Couldn’t find the right size anywhere- but Eastbay came through. Thanks and I cannot wait to shop the site again.

Eastbay is the spot for kicks. Love eastbay. The brick and mortar stores selections are slim to none. I never find anything at a Footlocker, Finishline and even local stores in my area. I been shopping eastbay for over a yr now and I wont shop anywhere else for sneakers.

I’m trying to confirm my Change. I’ve been on hold for 19 mins at 11:57 pm trying to confirm the change of address for shipping. Your system should ask if the billing is the same as shipping. Horrible customer service!! As I sit here on hold I remember waiting on hold this long in the past. I am sure I’m not the only one this happens to. Your recording thanking for my patience is making me want to throw my phone threw a wall.

Was not able to make an account. For some reason this app would not allow me to make an account, I would type everything out press submit and then it would say, "sorry! something went wrong" so I tried a few more times and nothing changed. It wouldn't be so bad but it didn't tell me the problem so that's a little frustrating.. what ever. So if they get that fixed I'd be much happier. and probably give this app a 4-5 star.

I was worried but it’s all good. I was worried due to some reviews but i took a chance and the order came out just like ordered all fit and shipping was extremely quick 3 days tops. I will come back for more great deals ! Thank you!!!!

UNSATISFIED!. Used to like them but first time I’ve used them in a long time and it wasn’t a good experience I found a pair of shoes on their website I’ve wanted forever and they said my size was available. Upon waiting for the shoes I got an email saying they no longer have them and won’t be getting however they are still up on their app and I’ve gotten zero explanation!

Poor customer service. I returned this maroon pair of curry 7’s to be EXCHANGED and instead they sent a refund. Then I order and paid for a pair of shoes only to find out that they were out of stock, but they refunded my money right away so no problem. Then I just ordered a pair of Lebron 17 lows which they said is taking some time to “track down your item” and said they didn’t charge my card yet. I checked this morning and they most certainly did charge my card. This isn’t the first time I’ve had problems with a footlocker related company. If you don’t have something in stock then get better software and don’t sell it to customers. This is why I’ll never shop with Eastbay or any other footlocker related company.

Great store, app needs work. First of all, the most annoying thing ever is that it’s constantly logging me out. Secondly the fact that the store is like an attachment inside of the app is annoying. You should be able to save your filters as well because having to put my shoe size, gender, and age group is annoying. If some of these things could be fixed it’d be a much better experience.

Good. Could be better. I like eastbay store and shoes always fit great . The app is a little slow loading sometimes. Quick Improvement: The home button when browsing shoes should be placed in the top center , and the “back” button should take its place. I find myself accidentally pressing HOME (And having to redefine my search) while because the BACK button hides when scrolling.

App issue. From your recent update i cant log in to my account anymore using the app. Its the same as footlocker app now that whenever i sign in give me "Request failed - the request failed. Try again later" pop up error message. I did reinstall the app multiple times. I love going through the app because it loads faster using mobile versus opening your website. For the past years i have been shopping with eastbay through the app and i guess i have to stop now because it wont even let me log in. 😔 i hope this will be fixed because you guys are taking a way the convenience of mobile app shopping

Customer services line stinks. My wife paid for $15 for two day shipping. The package arrived late. She requested a refund for the additional charge and was offered a coupon in stead. Response was it was not eastbay fault. After 1 hour and 52 minutes call to customer service she was refunded the extra shipping. Hey eastbay leaders i recommend you check your service. The service would not have been acceptable in 1990.

Good, not great. Could use a few minor improvements, but overall very enjoyable. Great selection but never seems to have my size. And the discount codes never work for the good shoes.

I Stand Corrected. Today, I was frustrated by the buying process during the Yeezy 350 Butter release. I simply could not add to cart and tried for several hours, as the sneakers were being released slowly over time, to fight back against bots. I put my frustration into an angry review of the app. Well, after doing so, I was finally able to purchase the shoes via the Eastbay app. I take back what I said and would like to thank Eastbay for rolling out the sneakers that way, it just took some patience. I’ll be using, and trusting, the Eastbay app again soon. Thanks!

Deonte Dean. I have bought many things from Eastbay in the past and the site is probably the most efficient and reliable sports website I’ve ever used fast shipping, great deals and prices, as well as an immediate guarantee that you will get what you need for your kid or if your just shopping for yourself.

Live the app and the site!. Love the app and the website! They always have a good selection in stock and the sales come along just fine! There are shoes here that you can’t find anywhere else!

Happy. The mobile app is easy to use. Had questions about a pair of shoes. Customer service was helpful in solving my problem. I will be a frequent customer.

App needs improvement. Apps should make ordering things easier. This app is needs a lot of work. It is too simple. Doesn’t have many options. -when you order something you should be able to see the history on the app -eastbay itself takes a really long time to send confirmation emails on orders. They should be immediate -the app doesn’t always work. You have to tap the same buttons several times before the page will actually load -email subscriptions should have options as to how many you receive a week

I love TF out of the app.... But the only reason it gets 4 stars is that home button... I know the back button is on the bottom but it’s too easy to hit that button up top... may I suggest something like the 3 lines on top with a drop down menu or have the word home instead of the arrow button... beside that it’s awesome... 👍🏽👍🏽

Only sneaker app that's actually user friendly. I have foot locker , finish line , Nike , and eastbay and out of all four , Eastbay without a doubt has the clearest and best user interface. It's responsive , and it actually saves your wishlist ( Screw you foot locker!) also hooks you up with good deals and lets you know of the latest shoes best for you or releasing . Dope app.

Read this before buying from Eastbay. I recently purchased a pair of shoes and they hurt my feet. I sent them back but was denied return because they claimed my shoes were worn. They were brand new just a small amount of dust on the bottle that wiped off easily, and they claimed the logo inside the shoe was worn. The biggest problem you should worry about is if the shoes hurt your feet after wearing them don’t expect to be able to return them. Any other store you buy from if you tell them they hurt your feet they will return or exchange them.

Everything I need at my fingertips. Ordering athletic apparel and equipment has never been so easy. Also the app is super user friendly which means I can buy more and more and more!!!!!

Never fails!!. I swear this company is the truth!! Whenever there’s a shoe sold out on SNKRS app or your local store, look on eastbay, they’ll have it!! Only issue I have with this app is there isn’t an option to “favorite” an item like the website🤷🏾‍♂️5 stars when added!!

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Eastbay - Shop Sneakers & Gear 5.9.0 Tips, Tricks, Cheats and Rules

What do you think of the Eastbay - Shop Sneakers & Gear app? Can you share your complaints, experiences, or thoughts about the application with Foot Locker, Inc. and other users?

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Eastbay - Shop Sneakers & Gear 5.9.0 Apps Screenshots & Images

Eastbay - Shop Sneakers & Gear iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 5.9.0
Play Store com.eastbay.eastbay
Compatibility iOS 13.0 or later

Eastbay - Shop Sneakers & Gear (Versiyon 5.9.0) Install & Download

The application Eastbay - Shop Sneakers & Gear was published in the category Shopping on 20 December 2012, Thursday and was developed by Foot Locker, Inc. [Developer ID: 374954338]. This program file size is 96.16 MB. This app has been rated by 30,995 users and has a rating of 4.7 out of 5. Eastbay - Shop Sneakers & Gear - Shopping app posted on 10 November 2022, Thursday current version is 5.9.0 and works well on iOS 13.0 and higher versions. Google Play ID: com.eastbay.eastbay. Languages supported by the app:

NL EN FR DE IT ES Download & Install Now!
Other Apps from Foot Locker, Inc. Developer
App Name Score Comments Price
Foot Locker - Shop Releases Reviews 4.6 150,948 Free
Kids Foot Locker Reviews 2.6 613 Free
Eastbay - Shop Sneakers & Gear App Customer Service, Editor Notes:

Enjoy app improvements and bug fixes across the board in our latest release. Continue to check the Eastbay app for all the latest drops and hottest kicks and clothes around.

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Find on this site the customer service details of Eastbay - Shop Sneakers & Gear. Besides contact details, the page also offers a brief overview of the digital toy company.

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