CASETiFY App Reviews

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The company is not customer centered. I ordered a case but the print was blurry and the edges of the case were not smooth to hold. That was totally a quality issue of the company, however, the made it a horrible experience as possible to return!! it too me 1 week, 19 emails to communicate with them. I was told to send my reasons and pictures and shipping info, and then they sent me tons of versions of their internal manual calculations and got a every small amount refunded. Not a hearted company, as customer service just copy the paste the verbiage from their template like a machine. I have spent hundreds of dollars on the cases and most of them have beeb great. The problem is that they don't care about you if you want to return.

Horrible app but the cases are cute. So basically like 2 or 3 years ago it was my birthday and I decided to order a case for my phone. After I designed the case and all I finally ordered it. I was gonna pay for it but my parents said they would do I didn’t have to spend any money. They order it and all. We waited for like days and days for it to arrive and the case never did. I maybe thought that maybe they were having trouble with something so I didn’t think much of it. It’s been like almost 2 months after I ordered it and it still hasn’t arrived. So I felt like they scammed my parents. I felt so guilty and bad for them. I felt like this was my fault cause my parents had spent so many money just for nothing. I hate this app. But the cases are cute.

Please read. I read this app five star so you guys could see this I myself have a has an iPhone 6 and the lowest phone they have is an iPhone 7 so if you guys have anything lower than an iPhone 6 I am warning you do not download this app you might want to download some thing that has lower than an iPhone 6 so I’m sorry to disappoint you all with an iPhone 6 or lower love you all have a great day

Wonderful Customer Service. Casetify is such a wonderful company! I had a problem with my case yellowing within a few weeks so I emailed them asking if there was anything i could do to fix it. I NEVER realized they emailed me back until months later and they still were kind enough to replace my case. Honestly the sweetest company I’ve come across. Apart from the yellowing, I’ve had no problems with my case. (And I drop my phone very often.) So if you’re contemplating buying from Casetify, I highly recommend it!

App is nice but this company is awful.. I thought it would be fun to create a custom case for myself with my own artwork. I have been drawing/painting for years and I’d prefer to have my own artwork displayed on my $50+ case. I used the app and used a few designs of my own until I found one I liked. I waited, waited, and after about a month I looked at my email. Casetify would not make the case due to copyright infringement. It’s my *own* art. I get it to an extent. That’s not what’s made me mad. I emailed back and thought I would get a response that was helpful. I asked how I could prove I was the owner of the image. Things started to become helpful, but then I got an email that resembled the first. Keep in mind, in the first email it said “if we do not hear back in 2 weeks we will cancel the order and refund the money”. I didn’t see this email for over a month. My money was NEVER refunded. They also took an additional $1.56 from my bank account. I told the email bot to forget it and just refund me. I also messaged them on Instagram and they didn’t get back to me after 12 hours and read my messages. Their customer service is a complete joke.

Wrong order. My first order was ok. The second was downright disappointing. What’s upsetting is I found out my order is completely different from what I wanted. When I called this to their attention I was informed that they can’t do anything about it because It is already being delivered. The real problem is nobody even emailed and informed me that my order is not anymore available or discontinued or whatever reason they can give. Instead they call it upon themselves to decide for themselves what I will be getting . This is not a cheap purchase. And I expect PROFESSIONALISM. It arrived just 5 minutes ago and I didn’t accepted it.

Casetify on hold. I ordered my casetify well my brother did 10 days ago and still haven’t arrived I’m afraid it will not arrive before Christmas or maybe even after New Years. It says its on hold for like 9 days now hopefully it’ll arrive before Christmas cause that’s a present of mine. I wanted to try out casetify since apparently they said it’s a good case and it “ships fast” it’s my first time ordering. Hopefully it comes before X-mas also when I MAYBE het it then I promise to write a better review. My brother paid an extra $15 for fast shipping too and its been like 11 days.

Amazing!!. I ordered a leather phone case with a holder for cards for my phone. I absolutely love what I received!! The price was kinda pricey, but after I received my case it was absolutely worth it! It is very nice and luxurious looking with its style, soft on the inside and classy for the outside. My case came a few days early and the box holding the case is very nice and they took care in making sure no damage was done to it while being delivered.

Won’t let me get into my account. The app was fine, and it got off on a good start. When I started using the app I made an account, but I woke up this morning and it had signed me out! It would have been fine if I was able to log back in, but it kept saying there was an error. I went through the forgotten password process, but when I clicked “change password” it said there was an error and still wouldn’t let me in! I’ve been trying all day it it still won’t budge. It would have been nice to at least explain the problem to me so I could fix it.

cool. this app is pretty cool! the interface is a little glitchy sometimes, but i really love how customizable each case is. especially with the ability to view the case on your specific phone in the color you own. that makes a huge difference when you’re looking at cases that are semi-clear. contrast that looks pretty on a white phone might not show up on a black one. great thinking including that functionality. I would say though, that it would be nice if i only had to tell my phone model and color once. like if i could tell the app when i first open it that i have this specific phone in this color, and then it defaulted to viewing each case in that combination instead of having to switch it every time. i think that would be a really convenient feature because it does get a bit annoying to keep having to switch it to my phone color and model for every case i scroll through.

Good app... but needs a few things. Overall great app. Primary thing I don’t like is it gives you the option to have “favorites/loved” cases under your account. However it does not give you the option to mark any of the cases as a favorite to store for later reference to purchase. No point in having this feature if you can’t use it accept online. It also gave me a general summary when I first opened the app if features such as items for your birthday. But the profile doesn’t ask for your birth date. So how can u use that feature? Thought maybe you get a discount or something for your birthday. Don’t know as you can’t access it. Great app to shop with but in general has some basic items that need adjusting.

Cases. I absolutely love your cases. They are great quality and made very well. However your app and site need updating. It took me over 3 hours to make my picture case. Every time I would put a picture into the grid I chose it would say the print quality was bad. Well the funny part about that is is that some or most of the pictures I selected were done by a professional photographer. How can print quality be bad on those. Anyways I finally got it done and kept using the same pictures one time it would say it and the next time after starting over it wouldn’t. Fix this. People don’t have 3 hours to put together a picture case because your app or site is not user friendly.

Complete crap. I have purchased several cases in the past and I received my order today and I am 100% disappointed and unhappy with my order! Your new high gloss cases are complete crap!! My plate is already scratched and I have only opened the box! I have always recommended your cases and now I will NEVER recommend again and I won’t ever order again unless the matte case/plate is a choice! Why you would ever change the excellence you had is beyond me!! One very unhappy customer! I will be looking elsewhere for future orders!! I can’t even give you one star for the complete crap!! Pictures on previous cases were excellent quality and now a big ole mess! Again..why on earth would you change such an amazing matte case for glossy crap!!

Cute cases, Horrible app. If you are thinking about designing your own case, use a different app here’s why, I have been playing to get a new phone case but I have the iPhone XR in the color blue so there aren’t much nice cases that fit my phone. I told my cousin about the app so he got it. I see him a lot so when he purchased it said it will be there in 3 weeks which would be December 22nd. I didn’t even notice he didn’t have the case until 3 weeks had passed we were both looking for phone cases then he told me he ordered a clear one I said “why are you getting a phone case when you ordered one from Casetify?” he told me it was a rip off and not to get it they took 46 dollars and no refund. thank god he told me because I was just about to purchase. here is my side of the story and why you should. I hope the owner of this app sees this please make changes and don’t scam people for money. I’m very disappointed because I have been trying hard to find apps like these. thank you.

Mid. The app is hard to navigate and I can't find the signature designs. And I can't really change certain features of the phone case to what I want them to be depending on the phone case. For example, when I choose the iPhone 13 and the Ultra Impact Case which costs $65, I can't change whether the backside of the case is transparent or not unless I choose to use my own custom picture. But on the desktop version (specifically on a computer or laptop), you get your full selection of options to customize to your liking. And I don't even know if it'll be work after I use my own picture for the back of the phone because I haven't been able to order one. I don't know if I need to put this part of my review on customer service or whatever but I'm gonna put it in here because why not. Whenever I try to order my phone case on either the safari version or the app, it stops me when I'm finishing the order and I get a popup that says"Gateway Rejected: AVS. Please verify your billing address.". If you have an answer to this problem, please tell me how to fix it because I just want my phone case.

Ok. I like their cases they’re nice and durable, however the designs are pretty basic, and theres only so much the buyer can customize about a case. Despite this I have bought one for my own phone, and my brother has bought one in the past as well, however recently I purchased 1 cases for my mom as a Christmas present. I ordered it on Nov 30. It said it would take 11-20 days to arrive which is long for how expensive they are but i did customized it, so I just assumed that’s y it would take so long. However it’s now Dec 26 and I still don’t have a case. Its literally been almost a month and my mom definitely didn’t get her Christmas gift. In the past they have always taken long but never this long very disappointed. I guess if your looking to gift a case make sure u do it 2 months in advance.

Photo Case. So I recently purchased the more expensive drop-proof case with the super cool octopus on it, I fell in love with the case instantly and love how well it protected my iPhone X. It logically followed that I’d try out the same case with pictures of my dogs on it (I’m a dog trainer and thought this would be super fun). I made sure when I selected photos that they were the highest quality (and I also made sure the option said high photo quality in the app). I got the case in the mail today and discovered that the image quality on the case was no where NEAR what I was expecting from this company. I still love the case and at least I know it will protect my phone, but the photos are so grainy that it’s hard to make out what’s in some of them (and I used photos taken with GoPros, iPhone X, and Canon Rebel t5- all of which have amazing photo quality). I would’ve expected them to print the photos and enclose them inside the case (resin or something similar)... but they are printed on the outside of the case which means they will eventually scratch off. I’m super disappointed in both the case and the company which I previously associated with high quality products.

Casetify review. (Bit of a long review) I think it’s a great way to find cases for all phones and accessories. All the cases are unique and beautiful and they have almost every style that I wanted. The only thing that I wish you could do is instead of just putting in a general summary of what you want I wish you also had the option to type in a specific thing. For example, I found this AirPod Case that I really liked and I forgot to add it to cart and I spent a good 20 minutes looking for the same case because I couldn’t search up the words on the case or what it looked like. Great app though, I 10/10 recommend.

Casetify Review. Casetify is an app that is really helpful if you are looking for a cute case that fits you. It does cost lots to actually buy these cases. For my little I phone SE it’s $40 to customize a case. There are no adds, but it takes time for things to load. I have yet to buy an actual case,but I have heard great things from other social media platforms. They tend to come out very clear, and shipping is free! So have fun with this app, and make a cute case that suits you!

AMAZING CASES!. When I tell you that these shock absorption cases work, I MEAN it! This case has survived many falls onto my driveway, off of ladders and even me slipping and it SMASHING onto my marble floors! I used to have a speck case, that is around the same price, and it did not compare! My speck case isn’t pretty and it does not work as well! The second I realized how much better this case company is, I HAD to write a review. ITS JUST SUCH A GREAT CASE!! IF I COULD GIVE THIS COMPANY 15 STARS I WOULD! 10/10!

Horrible app, great cases.. Love Casetify cases. They’re very durable and always look great. This app, however, is extremely buggy and not very user friendly. If you want to see their signature designs, or search for a design in particular, you have to go to your shopping cart and click ‘continue shopping’. This is not really something that just occurs to someone to do when trying to navigate to the signature designs/search box. So until you figure that out, you’re stuck with only being able to make your own case. The bugginess is a HUGE problem for me. Found a case I liked, but could not change the type of phone or any characteristics of the case itself. Pictures take forever to load, as well as the next page. Tried searching the case I wanted on the safari website instead, but the case wouldn’t pop up. I literally typed word for word what this case was called and it was not in there. I ended up emailing myself a link of the case from the Casetify app for it to suddenly appear in the online store after clicking the link. After hours of trying this and that, I finally found the case and was able to purchase it, but not using the app. They seriously need to fix the interface and the inner workings of this app, because it is not working how it should. Needs better navigation and less loading issues. 1 star app, 5 star cases.

Good selections, Horrible app. I like to put the cases I like in the cart and then make a decision from there. Well every time I try to do this on the app my selections either don’t show up or the app crashes and it doesn’t save my choices in the cart. There’s also this issue of when I go to delete a choice. Instead of deleting one item it deletes all of them and my carts empty and I have to go through and find all the cases I’m thinking of buying again. To some this may not be a big deal but to me this is very annoying and it makes me not even want to buy anything. Please, fix this ASAP

Excellent, protective cases that look great.. If you’re like me, having a case that’s protective against drops is even more important than an attractive one. I designed and ordered a snap case for my wife, whose iPhone 7 I have had to pay for screen replacements before due to drops in “pretty” cases that provided no real protection. Either the old cases were rubbery and in a drop the corner of the case can be pushed off the front by the impact, or the case barely comes up to flush with the front of the phone providing no protection to the screen. Garbage. Well, she put Casetify on her Christmas list so I crossed my fingers and ordered. Wow! This Snap case has a definite lip that protrudes. I’d be completely confident rubbing the phone on a table face down with no screen protector, because the case doesn’t let the screen touch the surface. Also the case is quite rigid and I don’t see this coming off even partially in a drop. The custom printing looks phenomenal too, and she loves her case. I’ll definitely buy one again when she gets a new phone. Thanks to the casetify folks for NOT forcing me to sacrifice protection and instead making it both attractive AND functional.

Almost Perfect!. This was my first time ordering from this company. Overall, it was a very flawless experience. Great photo quality & very fast shipping!! Unfortunately, there were just a few concerns and/or things to be aware of. The primary issue that contributed to the 4 stars instead of 5, is the fact that the picture is on the outside of the case. Why wouldn’t there be a simple clear cover to protect the artwork? I can already imagine the pics fading after only a few months of use. Even holding the phone in the same spot, I’d imagine, would begin fading the pic over time. The case that I chose was $39. That’s not cheap. The artwork should be protected. Mentioning money. Please be advised that there is an “international fee” if you’re ordering from the USA, as the transaction comes from Hong Kong! Edit: Update. Have ordered several of these cases now. Have been using them daily for a while & have experienced no scratching or fading. Plan to order again!! Updated to 5 stars!!

Major lack of customer care. I ordered a phone case for my wife’s birthday in which I used a PNG image file designed by a professional graphic designer. During the horribly clunky and difficult to use case creating process, the thumbnail showing the picture being used showed me a picture with a transparent background (what I wanted). So I ordered. I did not receive a confirmation email with a time line, so two weeks later I still have no case. I contact customer service and am sent a copy of my confirmation email. Somewhat helpful. Two days later (day 16) I received the case and opened it. The app had added a whit whack ground and blocked off the whole back of the phone. Not at all what I ordered and paid $48 dollars for. I have been emailing multiple times a day with customer service for the last week with no helpful info given to me and no exchange or return being accepted. I even sent the png file with the transparent background to them but their response was for me to spend another $48 dollars and just see if it fixes itself. The case quality was okay, not $48 worth and the customer service/support was horrendous. Will never order again and will warn friends against using Casetify.

Extremely buggy. I love Casetify cases but from now on, I'm sticking to the website. This app is one of the least user-friendly shopping apps I've ever had the misfortune of experiencing. I tried to change my profile settings multiple times, including shipping address, payment information, contact information, etc, with unceasing error messages in response, and it wouldn't let me check out at all, despite restarting, clearing the cache, and redownloading the app. Also, it was kind of disappointing that the app only had the option to design your own cases, without listing any other products such as existing case designs, collab projects, and accessories such as AirPod or AirTag holders. I want nothing more to do with this app, it was a complete waste of my time to bother downloading it at all.

Good, But why can’t I track my order?. a couple days ago, I made a case and then paid for it and it was expected to come May 24th. Although it isn’t supposed to come yet, I’m afraid that my case got lost. I made the case with no account and no, I can’t track my order or even see that i ordered anything. It requires an account and won’t let me see anything. What do I do? Is my case lost? Will I even get my case?

The app is basically pointless 😠. If you downloaded this App to make your own custom case than you got the right app, but... when you try to search something nothing will come up, I have tried and tried but when I search something up that should be easy to search like food, art or flower, nothing comes up and I am really disappointed! I deleted the app and downloaded it again and still no results came up when I wanted to search something. I wouldn’t recommend this app to anyone who wants to try and find any cool cases, I would just go online, but like I said before, if you want to make your own photo custom case than I would recommend this app. I’m deleting this app.

No phone case. So I wanted to buy a case for my birthday they were going to my best friend was gonna get me my case for my birthday so she told me get the design you want and I’ll pay for it so I go and I download Casetify and I wanna make a photo grid case tell me they didn’t have my phone case I have the iPhone 6s Plus and they didn’t have it so I was kind of bummed but in the App they have the 6S plus when you download the app you can scroll on the pictures and they have the 6s plus possible but I didn’t have they didn’t have it so I’m kind of bummed so I got no case I don’t hear me out I try to design a case a different phone case and it was beautiful but only if they had the case I wanted so great I don’t got any case so great

Still Haven’t Gotten My Case. Around a month and a half ago or maybe even more, I ordered a case. I had heard that their cases were very high-quality, (I have seen some of them, and I will say they are) so I was really looking forward to it. The first few days it said it would come August 14-17, and I was fine with that, but IT STILL HASN’T COME. I checked every single day on the porch and in the mail, but I got nothing! I am still very upset and want my case as soon as possible. And, every time I would open the app to check on my case, it would log out for no reason. Then, when I would log back in, it would say the order is “on hold”, though it’s been like that for a month and a half. I am very upset. I want my case. I am a 14-year-old, and I’m writing this. This should show that you guys need some stuff to work on when it comes to ordering.

shopping cart problems. I had 2 cases that I was considering on buying. When I left the app for a few hours and came back to look at the cases again the custom case and the other case that I was looking at weren’t there anymore. This happened last time and I was okay with redoing the custom case. But this really just annoys me. I don’t want to keep redoing the custom case and then have it disappear. Other than that the app is great and a good way to find different types of cases.

Cool but I like the website more. I like this app it’s cool and all but I don’t see a button anywhere to shop…. I think you can only make phone cases with your pictures. For example I normally use apps instead of websites, so I obviously downloaded this app because I wanted one of their mushroom phone cases 😂 plus (I thought) it would be better for shopping and not having to open tabs (you know what I mean). In summary, cool but not what I was looking for. I would definitely get cases from here for like my best friend idk my family with pics of us on it, but if you necessarily want to shop here, I don’t think you can.

I wasn’t able to deliver my phone case. I was so exited to download this app so I could get a knee phone case for my new phone! I was so happy cause I could decorate my case with all the pictures of the people I love! So I designed my phone and I made the case clear and decorated my phone case then I filled in all the info needed and I double check to make sure that it was the right phone case, and all of a sudden it was yellow! No matter what I’d do it would never change. I’m really upset that I did not get one of my dream phone cases :(. Other wise that it’s a pretty good app I guess.

Problems. I’m an avid cellphone case hoarder LOL. So I was a bit disappointed when this site keeps giving me problems on bring up my cart to see my orders. I would add my order and try to go to my cart and it would say it was empty even though the cart icon said I had my quantity. Needless to say going back and trying to do it again and again only increased my quantity and was very frustrating. Two cellphone cases and a band for my Apple Watch turned into 10 items and couldn’t get into my cart to delete and purchase. For the price of these items I expected better please fix this I really like your site and would hate to shop elsewhere.

Alright cases but terrible company. Ordered a case that said it would arrive inbetween 1 and 2 weeks. I told them it needs to come during its estimated time because I'm moving on the last day of its estimated arrival. They constantly assured me it was getting there on time, though it hadn't even shipped. A couple days before the last day, I emailed them telling them to cancel the order. They told me that they couldnt cancel it because it was already shipped, but the USPS tracking said it was still awaiting the item for many days after. It finally shipped a week after the final date, to the old address. I will never be doing business with this company again.

Terrible product decisions made. I only downloaded the app because the mobile browser experience was difficult to use - the search? Nowhere to be found. The filters and UX are not intuitive. Now I’m completely turned off at the time consuming difficulty experienced while attempting to browse the products on mobile web and on the app. This app is not accessible or intuitive. Why is the first thing we see a live video with zero affordances indicating how to get past the video screen (no arrows, buttons, text)? Then the second you figure out how to move past the video, the app wants immediate access to my camera? For what? Pretty sure I don’t need to give casetify camera access in order for me to browse the products and make a purchase. Then there is no option to skip allowing camera access. So it’s basically a dead end onboarding with no access to shopping - which is the entire reason ppl are on your site/app. Completely absurd.

haven’t gotten cases. OK i ordered my cases on November 21, 2021 and then I got a notification that my package had been delivered on December 1, 2021 but I still have no package I spent $64 on two cases and I emailed the company they haven’t emailed me back it’s like they don’t give two craps about my cases and I’m really not happy with them I don’t know if this is happened to somebody before but I thought this was an app you could trust and I’m just really not sure anymore I’m hoping that my cases will just magically appear but I don’t think that’s the case here. please get back to me because this is very irritating and annoying. got pics of me and my boyfriend on my case for christmas/his birthday. not cool.

I like it but the pictures. I like it because of the case helping with the phone but it is getting irritating because no matter whatever picture I pick it is still telling me my print quality is low which I don’t get at all and everytime I hit submit it keeps only showing one picture if I do multiples I been having to fight with this app since day one and no matter how many updates u do it still does the same exact thing and it is getting extremely frustrating for real hopefully you guys will get this fixed

Amazing. I recently purchased a new phone case for my IPhone XR and when I ordered it it said it would be here from November 1-6. Not particularly worried about, I got an email later that week saying it had shipped and would be there the 29-2. Cool. However, it was delivered today (Oct 27th). Not only was it early the phone case is beautiful and feels really durable. It’s a little heavy and bulky but it still gotta in my back pocket easily. I got one of the neon sand ones and it is definitely worth the price.

Excludes blind users. This app was an absolute nightmare and waste of time. I absolutely love the cases, but the app and websites for this platform is horrible. I am a blind/low vision customer so I navigate these things with my screen reader. I am unable to do that with this app and website for Casetify. When things are coded properly, I do not have any issues but this website and app clearly isn’t coded right. When I am shopping on other online platforms, I have no difficulty whatsoever. I am able to do what I need to do independently and with ease. That’s only possible when the developers create their apps and websites with everyone in mind. I wish that Casetify would do the same and provide more basic inclusivity. However, this is not the case with Casetify. It was extremely difficult, and my screen reader would not talk at all once I open the app. It would be stuck on the start up page. When on the website, it skips over important information and buttons. by the time I get to the checkout page, it doesn’t allow me to click my payment method. It doesn’t even read the Apple Pay option. worst app and website I’ve ever used.

I just want my items. I was so excited to order a brand new phone case from this app heard great reviews I have not received an update since July 4. The original shipping dates were July 13 to the 21st now they changed it to July 15 the 29th and it keeps getting delayed for some reason, I tried contacting customer support and nothing. They just sent me the link to a shipping thing that doesn’t get update at all so can someone please help me get my item so I’ll be satisfied I’d be happy to get this. I don’t know what to do at this point I don’t wanna refund I just want my items. To be here on time and they have been delayed five or six times so please help me out.

Ugh. I made a phone case I thought it was great I saved it to send to my dad and when I went to go back to buy it it was apparently sold out and gone and when I kept trying to sign in it said there is are in the account with us so I tried signing up said the same thing so I had to delete my last account and make a new account just too much trouble was really easy to use but then ruined it. That’s why I gave it to start one for doing a good job and letting us drag it and one for being crappy...

Casetify is horrible. I ordered my phone case on January 8th, it is now February 6th and it is still on hold. The app is so annoying, it signs you out every time you leave the app. It says at the bottom of the home page that there is FREE shipping world wide yet I got charged $6 for STANDARD shipping. They should not be putting false information on their home page and they should at least allow you to actually contact them. The only way to contact them is emailing so I did email and a bot replied saying “we have received your request” but I never made a request I made a complaint so clearly they didn’t read it.

Horrible Customer Service. I had a few issues with my order so I asked them multiple question and they never answered any, they IGNORED them. I’ve ordered more than 7 cases with them and this was my first time having problems with them. So I asked to cancel it since they never processed/made the cases and they did (only question they did answer). So I then emailed asking for a refund, I got an email back saying I would get my money back in 5-7 business days. 9 days later I still haven’t received my money back and when I emailed them to let them know I never got my money, they never answered me. If you want a refund because you never got your money back, instead of emailing them again just call your bank and dispute it.

Great case and excellent service !. I don’t usually do reviews but I felt like I needed to this time. I just received my case today and it is beautiful. The pictures turned out great and the case is nice. I purchased this for a Xmas gift and was worried it would not make it in time. To my surprise I received my case just 5 days after putting in my order. Very happy with the product and the service. Will definitely be going back for more.

Great app. This is a great app. There’s only one thing I’m going to complain about, I went to customize a phone case with the tictok grid case for a Samsung phone but I couldn’t and it made me slightly upset because the case was important to me. Also I wasn’t able to customize anything other than the phone cases in the app I had to go onto the website on my safari to finish customizing my things

Second Time This Has Happened. Im not the typa person to leave a review on literally anything ever but the first time i ordered a case from them it didn’t come for about 2 months and it only came because i emailed them 1000 times AND when it finally came they sent me the wrong size so i had to just give it to a friend. Now i just got a new phone and wanted a cute phone case so i placed an order over a month ago and it just says on hold but i already spent $55 on it so i YET AGAIN had to email the company. Said I wasn’t gonna use this app again but i gave in only to be disappointed for a second time if i could give 0 stars I would cuz this ain’t chill.

Just being honest. Just like my review title says just being honest I downloaded the app because my cousin said it was really good for making phone cases. Which she has three of from this App the only downside is the app doesn’t let me select my actual phone bread everything on here is for apple… a Phone I clearly do not own I had to go to the website to actually find a Samsung phone case and design it on there. But I would be happier if I could use the app instead because it has easy access to my photos unlike the website I have to download and transfer my photo onto it just to create my phone cases. Also it would be really helpful if the app was iPad friendly as well since I practically live on it. It would be nice for it to come up as a full screen instead of looking like a small cell phone screen. For now i’ll give it 2 stars Cuz of the lack of navigation and product selection options when it comes to The app itself but if I could leave a star rating on your website I definitely give you guys five stars as a present day customer and a future customer I would suggest you guys put a little more effort into your app to make it work as good as your website.

Pricey but Quality. This is a great app but it’s a little pricey, for a basic phone case you have to pay at least 35$ but if you want real quality it goes up to the 40$ price range. While it’s not a lot of money, I kinda makes you think why u are buying a phone case that costs 3 times more than your current one that works fine. I don’t know, just very expensive but otherwise great app.

Overpriced. Well I love the appanol and it was a great thought but when I went to go make my case it popped up is $40 and I was not about to pay $40 for one picture image I was so mad about that because the case I picked was super super super cute and I really wanted to buy it but then when I seen it was $40 I decided I did not want to buy it because I was way too much but like I said I really do you love the app and I hope you guys can fix that price because if you guys six surprise I will decide to me by one but the prices to be way lower than $40 maybe $15-$20 but I cannot understand 40$and the last dollar broke or something you guys really really really really really need to change that price

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Very Satisfied. Casetify is a very great company, their phone cases are cute and trendy for a reasonable price and their customise your own care range is great too, I definitely recommend them 👍🏼😁

Amazing. This products has saved both my phones from being damaged for accidentally dropping to simply just rough use... love this product

Beautiful products but missing some convenience features. I love most of the cases and bands available, but don't like that it's a dedicated app yet you are treated like a guest. I think it needs the ability to set your default devices (model and colour for XR/watch for example), so they can load by default in cases etc. I'd also love a favourite/star feature to collect all my faves and then choose later without losing them. Finally, I think the sharing functionality is limited; it should include a copy link to clipboard so you can link friends to actual products anywhere, eg via FB messenger (currently can only save and send a photo, which won't take them to the product they may want to buy).

Dear Casetify. I love that you let us the costumers pic the perfect case for us or and special person in our lives and I love your cases so thank you

Amazing. This app is so amazing as it lets u costume’s even a phone case and they turn out so cute P.s this is a real review

Beautiful Cases. Love the designs, especially the sparkly ones just released!

Getting rid of cases in your cart. I love Casetify don’t get me wrong but every time I make a case and add it to my cart a couple of days will go by and I will check to see if the case is still in my cart and it never is this is annoying and frustrating I would like to say I’m so sorry you were right I wasn’t signed in correctly I’m sorry for wasting your time I thought I was signed in Thank you so much for responding to me quickly I appreciate that

Cases are awesome, app is not. My case is finally looking tired after 2+ years but when I try to upload images using the app it gets stuck on “loading” and then crashes. It never gets to the point of showing me my camera roll or social media to connect to.

Casetify. They. Look great but they are so expensive

So cool!!. This app is so cool I absolutely love it you can make a phone cover out of your photos and for a reasonable price and it’s very protected very much recommend!!!!!

So far Casetify has been great and have gave me good and cheap. I absolutely love these products.. Great would buy multiple things.

No option for iphone 15. I didn’t see the option for iPhone 15 /Plus/Pro /Pro Max When will you team update the app ?

Useless. Everything I’ve tried to do hasn’t worked. The ap won’t link to my social media so that I can access photos, it also won’t let me check out, despite me trying several times. Waste of time.

I really prefer the old version of the app.. Casetify has amazing cases that protects the phone and don’t mind me but the product is amazing! I just hope they make the “app” more user friendly. The newer updated version of the app isn’t very user friendly.. I’d use to be able to make phone cases really quickly and efficiently with the app but with the updated version it seems like there would be a background for the picture that your using. Ie. if we downloaded a line sticker it shouldn’t come with a background it should be invisible however the newer version doesn’t do that it automatically makes the background black which in my own opinion doesn’t look aesthetically pleasing. For the pricing of these cases $50 USD+++. I would prefer better quality when customising photos etc. on another note the photos don’t seem to stay on the page. logging into the profile section the photo images gets messed up although save has been clicked and the format really just goes out of proportion. Which isn’t very efficient because we’d have to go back into the photo album to look for those specific photos. I really hope they can make the photo templates more free since people really do prefer a UNIQUE, efficient, user friendly customisation app that doesn’t really lag.

Case tiny. ok so it’s my first time getting one and I’m really nervous but what I’ve heard from everyone it’s gonna be great

Amazing. Even though I haven’t bought any yet I am in love Becouse my friend has one and it’s amazing

One problem. I love using this to make my one phone case! I have loved designing these! I have one request, in the next update, can you guys add in a feature where when you insert a photo, you can adjust it on the case? That would be a lot easier if you were to insert a framed photo and you can shirk it and move it around. That would be my dream update. Keep up the great work! <3

Beautiful cases but. The cases are beautiful and there are so many collections and different styles of cases, but I wish you could save the case so you can buy it later. You can save a picture of the case to your camera roll, but I want to save it with in the app something easy to press when flicking through so you can buy it later. Overall great though.

CAN USE APP. When I all the app it is stuck on a tutorial on how to make a phone case. I know the problem is not my phone it is brand new and my internet is working Please fix your app

5 star!. Best quality case I have ever bought. I have dropped my phone multiple times in this case and have never received a cracked screen. They have such beautiful designs to, I always get compliments!

Love this app. This app is amazing it lets you customise your own cute design that you are approval of. It’s fun and a good way to explore all the options of phone cases. Love this app 🥰🎉🎉

I feel offended. I feel offended as you can’t even access half the iPad devices for getting a cover, I’m using the iPad Air 2 and it won’t get into that cover section, please fix

The app isn’t very good on a mobile. I was on my phone trying to buy an already made case but you can’t on a phone so you will have to use a laptop to buy all ready made cases, but you can use a mobile phone to make a case

Can’t move images and no google login. - images cannot be moved around - no google login, I used this to sign up to casetify in browser - crop and lasso tool would be extremely helpful for narrowing down the image we want Please update the login page to include the variety offered on the main browser interface. I’d like to have my cats face on my next CASETIFY, ASAP!

So great. Casetify is so great and so easy to use It is really easy to just put photos on and you can re change and save You need to do as much editing as you want to and it's just I love it so muchIt saves you so much time going through all the photos you have when you can just go into settings, download the photos that you want to use, then will turn up on the app It's so easy and It protects your phone really well And you can make so many different designs and it's all. at a good price range like it's not too expensive but not too cheap which is really good So I really do recommend downloading this app and making your own phone case

Amazing App. I used this app for the first time not long ago and it was a bit hard to use but once I got the hang of it, it was amazing. There are many different styles of phone cases that you can choose from my personal favourite being the Pangrams. I would 100% recommend this app for everyone.

I love this app. I love this app I’ve made some cool designs but I have to wait for a different version but I would still love to have it for iPhone 6

This app is good.. I found this app easy to use which made it more enjoyable to creat my dream phone case. So I actually really did like it. Thank you for reading my comment.

Great. I love it. I’ve got one that has marble and my name. I don’t use it all the time. But now though the app it doesn’t let me do other styles!

Hard to use. The new update is difficult to use. I know you have so many different cases but now it is hard to browse them. The only way I have found to browse them is by searching different terms. The interface needs updating past the four collections that are visible. I can only find how to view leather cases, special projects, skin case collection, and Casetify X which I know doesn’t show me all your options. This needs updating ASAP. Such a good variety of good cases are easily accessible.

Need an upgrade. I think you should update your apps. Iwatch band is not on the apps. And the apps only show in USD. There’s no choice of other currency. Very hard to know the exact price for different currency. Your apps is HUGE different from your web when we open in safari or google. Please upgrade your apps.

I Love This App!!!. these cases are so easy to buy and so worth the cost. I would like to add that they are on the more expensive side but that is just because the quality is amazing. i did a drop test off my balcony and there was absolutely nothing wrong. i definitely recommend!

No search option. I wanted to search for coffee cases - but this version for the iPhone X has no way to search for what you’re looking for! Almost makes the app useless as you have to find what you want by chance. So frustrating!

Case. Easy to use and amazing

Wow. This is app is amazing but just a little hard to control and work out but otherwise it is a really wonderful app

AMAZING. I just order some of the cases and I just cannot wait!!!!😍😍 The Great thing about this app is that you can make and do what ever you want when ever you want and there is a verity of colours and shapes, photos and a lot of the awesome cases ideas!! This is the most amazing thing about it is that you can choose which case fits your phone,iPad and MacBook 💻💜💜💜😍🤩LOVE THIS APP AND YOU SHOULD GET IT!!!!!!!

Review. Hi, it was so easy to use my case came really fast good quality and nice to hold in your hand to order I just got the app customised mine and put in my email and checked out no problems. Thanks you

AWESOME CASES EVER 👍🏽👍🏽👍🏽👍🏽👍🏽. I have used casetify for few years now with 100% satisfaction. I have custom made multiple cases from Casetify for self and others. It comes in a very nice packaging. Quality feels and looks great. I have dropped my phone million times from my hand/pocket but not a single time my phone has cracked. The case has remained the same for over a year and served well. Excellent customer service: my emails were responsed within hours when i wanted to make amendments. My cases have arrived exactly how i wanted them to be. I have referred it to every single person who has complemented my personalised cases. Keep up the good work guyz!! 👍🏽👍🏽👍🏽 Will be purchasing more in future.

I love this app. I love my new phone case it is so cute and amazing totally use this app

I love creating my own cases.. Casetify cases are great no damage when dropped so far. I like creating my own. Petronella

Do u need to pay?. Ok so hi im new to this app i want a case and im just wondering do i have to pay? If anyone knows if u have to pay or not pay pls tell me

Wish you could do airpods cases. I LOvE Casetify but it wont let me put a name on any cases and i really would love 2 be able to make custom airpods cases but other than that its REALLY GREAT and protective, thanks casetify keep up the good work

Love it. So easy and postage didn’t take that long. It’s a great gift idea for loved ones.

Needs more options. It’s a great app for the cases but the site is just a bit limited on the pattern of photos for the cases, it would be 5 stars if you could choose different pattens for photos

Me. It’s a great way to make a case that fits you

App. Love the app great cases best app every everyone should get it I have had been using the app now since the app went on to the App Store and I still love it it’s the best give it a go you will love it I do I love making my own cases with pictures I like best app every but I would like some more customers that I could do with my photo

Below average customer service. After being a returning customer of multiple phone cases this is the first time I have had to contact their support. I was over the moon to see the final release of the Pokémon series of cases and signed up for the wait list straight away! The wait was up and today was the day I could finally purchase my new case! I received the email and jumped onto the site straight away and added the case to my cart. Now this is where things went south. I had added the two cases I was after and proceeded to check out and due to the large amount of traffic (I presume) the website became unavailable. After refreshing the page for over two hours I decided to leave it for half an hour to see if it would resume normal functionality. After I got back on, the cases i had been waiting weeks on a waitlist for had now sold out. Now the worst of it. I contact the support to be met with a charming lady named Rebecca, unfortunately this support person had no interest in helping at all but simply offered the tone of “too bad you missed out” and left it at that. In all I very much like the quality of the product as I now have multiple of these cases, however after the sour taste in my mouth this customer service person has left I will not be purchasing from the company again. Product 10/10 Customer service 2/10

there cases. the casetify cases are amazing i love mine and they are very protective i have dropped mine rarely but when i did drop it, nothing changed a thing everything was fine and it looked like i didn’t even drop it

Poor quality and not customer friendly. My new case is surrounded by white dots which makes it looks dusty old one, and Casetify commented it as normal with staff formal response. Was asking to talk to higher management but being ignored all the time. They don’t concern about customer feedback

!. very upset I asked to change my car before it came and did not get a reply then I asked for a refund and I have been waiting for 4 weeks!

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Good. Good

It was ok. I couldn’t find the right type of iPhone case

So good!!!. I like how it looks!!!

Terrible functionality. Lagging all the time! Cant even reduce quantity in shopping cart, wont let me delete my order and restart

Review by Celia. I got my phone. Case and it was amazing and it’s very good quality love this app:)

Classify. I have a IPhone 6 Plus and they have the right phone case for me to have

Casetify. I love the app but there is a problem so I was making my case and adding it to the cart and what happened was half of my picture were gone

Awesome. I love Casetify it’s so easy and I drop my phone a lot so I love the chooses

My case didn’t ever come. So I made this case for my sister as a surprise but it never came I waited three months and it still says Oder status on hold

Bad news. I have a iPhone 11 and I wanna make my own case for iPhone 11 and it won’t work FIX YOUR APP CASETIFY

If you have the time to wait then it is good. It is ok

Can only make your own design can’t look like on website. You c

More options. The app seems great but I have an iPad Air 3 and there isn’t an option so could you add more options or an option for that please

Kewl. Love being able to customize my case

Hiiii. Hiiiii

Tried but got nothing.. Yeah ordered a phone case an wouldn’t do the design I wanted. Waste of my time if you’re gonna let people customize a phone case then say we can’t use certain things. Jog off

Problem of their app. Got a order number after did the payment Try to do the tracking if there any updates But they told me not found Not sure if this is real or scam

Please read before get app. It will not let me press the one I need rip off😡😡😡😡😡

Amazing cases!. Amazing cases you can find from them. although the app won’t download for me. it downloads halfway but doesn’t comeplete. i have more than enough storage for the app so im just confused on why it wont download. this is not any of your guys fault

>:(. Bruh I ordered a case and it’s been put on hold for a week now can I at least get a refund

app isn’t right. the app doesn’t have a collection section where i can shop premade cases, the app also doesn’t have customizations for any products other than apple

why. i have a iphone 6😡😡😡😡😡😡😡

This app doesn’t have ipad air 4 read this review. So i was trying to get my ipad name and they only have ipad pros and ipad minis and not airs or mUtch more ipad names i really wanted to get a new case but they didnt have my ipad i was really and am really sad bc i didnt get to make my own case i give this app 1 star its not that good

Too expensive. These cases are too expensive 60 40 and $50 are Way too much for a case .I would probably buy one if it wasn’t so expensive.

Enh. It’s a great app love the concept and all the neat cases just wish it wouldn’t get stuck loading when I try to look at a collection of cases

Do not download. This is one of those apps which won’t let you enter inside the app unless or until you don’t give them full access of your gallery and camera so guys, it’s just a heads up don’t download such apps they will invade your privacy for sure.

Can’t customize your fav singer. I’m actually upset that Casetify had to put my order on paused because it’s been copyrighted.. like what’s the point you guys create this ? You supposed to make your customers happy with their custom case of whatever they wanted. I wanted to customize my favourite singer which is The Weeknd. I swear y’all are money grabber. Let us customize whatever pls.

How do I get to were I want. I want a case with glow in the dark sand in it but I don’t know were to find them 🤷🏼‍♀️

This app is amazing but.... I’ve had the app both on my iPad and iPhone and it won’t let me look at other cases other then ones I make, I’ve seen people say there is a shop but I can’t find it. So where do I find the pre-made cases I see on tiktok?

Good. It's a very good app but it won't let me click I phone 7 (none plus)

It’s not downloading. This is not downloading for me and my Storage is all clear fix the bugs 🤨😒

I don’t get it.... I got this app, now it says “purchased” but I can not go into the app because it doesn’t show up on my phone, and I can’t “get it again” cuz it says its already been purchased

Casetify. Best phone cases ever so optional love the colours and trending ideas u can customize ur phone case to, love everything abt Casetify don’t miss out!

Doesn’t work. Every time I try to make a phone case when I save it most of the photos disappear!

Impeccable service. Amazing product exactly what I wanted!!!

Price. it told me the case was $65 and they took $90 out of my account

Terrible.. IT Doesnt work, i am stuck on the home screen and this stupid add with no exit button this app is terrible and i hate it! DONT RECOMMEND!!

Cool cases. I love it but I wish it can be cheaper because I live in Canada and it’s soooo expensive but everything else is amazing

It’s good but confusing. Idk how to get more photos (I have no idea how to use this app)

Terrible. Such a slow and outdated app. Truly frustrating.

Review. I like this app but when I’m finished designing my case some of the pictures don’t show up when it’s finished.

Wow. It won let me design my case!!!?😡

Slow. The app is slow and sometimes doesnt work I find it freezes a lot or wont let me delete things , very frustrating

App not work. Can’t open the app, garbage

Small collection. I downloaded the app to customize and purchase an AirPod case and they only have phone cases. I’ll just have to stick to the website I guess.

My case won’t come. I order from this app but they always put it on hold then they cancel my order for what and I pay it and still it won’t come 👎

LOVE THIS APP. I love this app sooo much 100% recommend, I have a case that I never take off my phone, it’s all of my doggie❤️💛💜💚💙🧡🤍💖

Customer service. After arguing with me that the phone case was the right one even though I send pictures proving it was to small they finally agreed to send me the correct case then proceeded to send me the exact same case they sent before which clearly did not fit my phone, they don’t have a return option so you have to email them and wait days for a response. Don’t order from this company you will loose your money. I lost $75.

I need help. I need help getting past the main screen

Great app but disappointing Shipper. This app has such a great concept and many great collaborations. The product is good, everything looking great for them until I went to check out.. They only ship DHL :/ I’ve had nothing but problems with DHL and DHLs reputation is horrible! Please change shippers!! Until then I don’t think I can chance it. Any other shipper/deliverer I would’ve bought the product in a heart beat!!

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so fun!!. So im a child and im just fooling around but this is such a cool app!! I have an older sister and I just made a phone case that she would love. I added a buch of photos from my camra roll with a lot of memories. I AM IN LOVE WITH HOW IT LOOKS ♥️♥❤️♥♥️❤️♥♥️❤️I think I just found her birthday gift. The only thing that bothers me is how expecive the caeses are. The case for my phone (se) is $35 alown then add five dollers of shipping and its 40 dollers and if I want two than that would be about $80. thats insane, I get it its like customizable but its just a little too expensive. the bigger the phone the more money, I think they are like thar because they are high kwalaty and you can costomize for free. (its just the case $35) Anyways I totally recommend this app!

PLEASE HELP NOW!!. Hello!! So, I just downloaded this app and I want to buy a case, I have a iPhone SE 2020 and it looks like you don’t have the size in your app, so I decided to go on your website in safari and I can’t figure out ANYTHING! I don’t know how to customize your own case, so if you can please help that would mean a lot, thank you.:D -jay:)

More beautiful than the photos. I am thrilled with my cellphone case which is even nicer than the photos show! My phone is protected in style and feels wonderful in my hand. The quality of the case is impressive. I am amazed at the number of choices and look forward to choosing one for the spring/summer months!

Unfriendly Ap. This ap is so not user friendly. It needs some serious fixing. I purchased a phone cover and the first attempt allowed a 15% discount, but would not allow me to log in to complete the process. When I finally effectively changed my password, and attempted to complete my purchase, the ap would not allow the 15% discount. If I wasn’t purchasing a gift I would NEVER use this site. Horrible experience, and very time consuming. It will be erased from my devices as soon as I receive my order!

Pretty good. The cases are GREAT but there are some issues . So, when you put on a picture for the grid phone cases it could be a little blurry and YOU CANT USE IT!! I got soooo upset because I wanted the funny pictures of my dog and friends to be a little blurry ! That’s what makes them GOOD photos ! So please fix that so people can use any photo they want! Thanks 😊

Why I love Casetify.. I love this app so much because you can make your own phone case I have NEVER seen a app like that ever but the only reason I didn’t do the last star was because the prices. I think they are to high and I also think that they need to get a bigger variety but everything else checks out that’s why I love this app. -Satisfied customer Cason

Beyond happy.. I made a case of my boyfriend and I, was told it would take 2-3 weeks and I got in in less than one. It is beautiful, I loved the packaging it was very carefully packaged. I loved the thank you card. The whole experience was amazing I’m very satisfied and I will for sure be ordering again. 10/10 would highly recommend. Thank you ❤️

Phone cases. The phone cases are good and I thought about this website right away to make my sister one but they don’t support iPhone 6. They support like every other phone case except this one and i think you guys should. Ok I found the cases but all they have is glitter and she’s not that type of person. I wanted to put pictures on it etc. but I can’t and I’m fairly disappointed.

Idk why it’s so awkward to navigate. You’d think that the cases they advertise on social media would be front and center when you open the app but they’re no where to be found. You have to awkwardly search and hope that you find them. If you use the search box the thumbnails never load. And if you then tap one of the mystery selections you get a barebones display page with the option to buy it. I don’t get how this app is so bloated and so broken? I just wanted the cool looking green and black cassette case and I can’t even find it on there lol.

Like it but not😩😩😩. It’s a really good app the only thing that is making me mad is that ever time I put a photograph down it has a ! On it on it and it says bad Quality and it gives it like two stars and it’s just annoying because all my favorite ones I can’t put down or it would I guess look bad when I get it so pls FIX THIS✨✨✨✨😎😎

App issues. I had no problem ordering my first case. It looked great and making the case was very easy. After that I tried to make a second case. The app kept logging me out and wouldn’t even let me add the case to my cart. I’ve been trying for 2 weeks because I was actually getting this cases for my family for Christmas.

Instagram ad. If you found this company of instagram and you looked at the plane ticket cases from top cities or the moon ticket I was unable to find any of those types of cases, I even looked it up online and it led me to this app and was still unable to find them unless I'm just looking for them wrong I dont know just dont be disappointed if you also cant find them.

App save. This app is good but one flaw that totally broke the deal. I designed three AppleWatch bands, saved them, and this morning the app discarded them. Nothing. What if I wanted to order a duplicate one? Start over every time? I am disappointed because I spent over an hour designing those. Everything was discarded. Stupid.

okay. i have an iphone 14 so finding a phone case for myself is fine and there is a variety. However my boyfriend has an iphone 11 and almost everything is sold out. on top of that i wanted to make him a custom case and it wont even let me select the iphone 11 option but it will let me for everything else. i would just like an explanation.

Best case ever. First time ordering from them and I absolutely love the product that was delivered to me wish I could give more stars because they deserve it. I love how the case is not to big it’s just right and exactly what i was hoping for when I was ordering it!!!! I will be for sure ordering from them again

Best Case Company EVER!!. Casify is AMAZING!! It has every case anyone has ever wanted even if you don’t like the cases you can make a CUSTOM One!! They even have more then cases!! They have masks, Apple Watch cases,AirPod cases, MacBook cases, etc... I would definitely recommended casify for any case you want!! Sometimes they even have sales and you can find someone thats sponsored by them for 10% off or 20% sometimes even 30... Highly recommended. ✨

Very simple to use ! Love how many options you have but.... I understand the IPhone 12 Pro Max is a fairly new phone but it doesn’t have the customizable option to add any personal photos to your case but it’s an app, I’m sure they listen to what the buyers want. You’re going to love the case since your Phone will Last Longer. lol

Fix it…. This by far is the worst app ever. I have tried several times to design a phone case. Doesn’t update in your profile and when you log off, there 5 of them from the several times I’ve tried saving. Also, how do browse around other phones like on the website. The photos and designing it is easy. The saving and updating is far too slow. And I want to see other phones that are available, not just the ones I want to design.

Shipping takes for ever and you don’t know when your case will come. Before i got a case from here i made myself an account. When i bought my champion case Monday it emailed me and it sent me a track your order email. My order has been processing for 3 days and i still don’t know when it’s going to come. It’s not even letting me log into the app and see when the case will come. I tried to cancel my order and get ny money back but it will not let me cancel. Do not get from this App. Thank you.

Problems. Soo.. basically I haven’t got the chance to use the app yet because it just keeps loading and loading. I’ve seen sooo many good reviews and I really want to use the app but it just keeps loading. I was wondering if someone can do something about this?

Almost perfect. I give it 4 out of 5 because it’s only for iPhone user only even though I have a I phone my boyfriend doesn’t he has Samsung note 20 ultra. I would love to use this and give it to him a late a gift with our pictures. Everything else I love everything about it

Is this safe?. I wanna know if this app is safe and that it won’t take my money as my brother says there’s a bunch of apps out there which take ur money and u never get ur order and I really want my phone case I cried so much when my brother said he had to check if the app was safe so if u can please respond as fast as u can

My review. This app is amazing! I get to make what ever case I want and I love it! I also love it because it allows me to share my work on Pinterest it is also awesome because If I want a certain case and can’t find it anywhere then I can just make it I really appreciate this app and I’m totally in love!

IDK.. i have heard about this app all over social media so i wanted to try it out and put pics of me and my boyfriend and i just ordered the case and after i ordered it one of my pics show up just white on my thing so i hope its just a glitch because i paid good money for this so im kinda hoping it turns out good but i put a two star because you have no way of buying different cases unless you make your own

It’s good! Please read developers.. I think this is a really good phone case ! I haven’t bought it but the design from the screen just looks amazing. There is just one thing I need to say. I have an iPod touch , and I know the SE is similar but I think it would be great for that addition. Thanks!

Amazing. I love the options it’s just my family and I have like 20 people in my house it’s crazy but they don’t buy because it’s expensive so I have a request to Lower the prices 10 or more but I will buy with all of my allowance on 1 phone case.

Casetify. I made a really nice collage case but it won’t let me do any other phone case like a pillow case one or one where you get to Coustomize it with your name on it or something the only option I get is to make a collage, but otherwise this app is really nice and they make amazing phone cases I really recommend, thank you :)

Almost perfect. The shipping is great and fast , everything pretty much works perfectly. But the only problem I have is that I only have access to like 50 of my pictures when I have about 300+ pictures in my album other than that it’s a great app

App could be more user friendly. I use (and promote to my friends) Casetify for the custom cases. I like having another place to display my family. I am pretty tech savvy, and struggled to get the right color product added to cart. It would also be nice if there were more templates. I’ve used the custom cases for years, and used to have more options. Love the products. Awesome quality... for a mom who drops her phone a lot!

I just want help. I didn’t even get to use the app yet, I tried to make my case no trouble Doing that cool. what really made me mad was when I was trying to make my account it kept saying “unexpected error or try again later” and I was really looking forward to making a phone case for my new phone my aunt is gonna get me. but I can’t even make a custom one because it won’t even let me make my account.

What should be changed with the app. There should be a spot on the app where it’s other phone cases that people have made before that they just like or just random ideas so we don’t have to customize it all ourselves. It’s very confusing and I have no idea what to do. The app is very unorganized and there should just be more fun it’s very straightforward.

Very satisfactory cases,. But you cannot edit the picture for the case very much, it is extremely limited to zooming in and out (which most of the time isn’t a good idea) and panning. There should be a way to actually crop the image you want on your case. But overall, the prices are fair and the app offers a ton of variety in phone models, so 5 stars for you guys.

App is great!. The app itself is great, but I’ve had my case for less than a year and the pictures are already chipping off. The plastic backing has been completely removed from the protective rubber border. Super cute I just wish it would’ve lasted longer :( update: they contacted me and are sending me a new one completely free!! customer service was amazing and so nice. hopefully this one doesn’t fall apart again😂

The best cases. Not only are the cases beautiful but they really protect your phone. I’ve dropped my phone many times and it has never broken. When I switched to another case briefly, I dropped it and the back of my iPhone X shattered. I will never again by anything other than a Casetify.

Great product!. Customized 2 cases with personal photos and the product arrived quickly and the quality is fantastic! I had my first case for a year and it’s the basic case and it’s still in perfect condition. Just ordered my second one. Will be purchasing customized cases for family members from this company for Christmas gifts! Highly recommend.

Meh.... Ok, I love their products! The order has always been on time and I’ve loved every case I’ve gotten. That being said, I’m disappointed with their app and website. They both are very difficult navigate, unorganized and lack in content. I loved scrolling through all the different types of cases based on categories and seeing what gem I could find. Now, I have trouble just find a category of cases. I’m sad to write this review but hopefully the company will update something to make it a tad more user friendly.

Photos peel off. I’ve had my case for a couple of years and the photos are beginning to peel off the case. The side of the phone doesn’t have the casetify logo anymore and it has a bunch of scratches on the edges from dropping it so much. For an iPhone 7 case i love it, but i just wish I could get a replacement for free instead of having to pay another $40 for a new one.

Poor customer service. The cases are great but the customer service is not. I ordered the wrong size case for my daughter’s new phone I gave her for her birthday. I followed the instructions for returns. It’s been weeks and still no reply from customer service. It was a Halloween case so it is senseless to get one this late. My daughter reordered another case from Casetify because one was needed for the new phone but I am still stuck with a $50 case I can’t use.

not working!!. okay so I was seeing a few ppl customize there cases on the app and at first it was working totally fine but when it came to putting a photo it would put a yellow dot type of thing and it would be blurry so i decided to add it to my cart to see if my case has the picture I wanted and it didn’t have the picture I put on it so could y’all help me out on trying to fix my problem?!

Very good but.... Very nice app although please make it an option to make phone cases for Samsung’s, I am trying to make a phone case for my friend for Christmas and I can’t do that because she has a Samsung and they don’t make them for Samsung’s. And also very highly priced, I’m not trying to be a Karen but for a phone case these are very expensive. Thank you for reading this I hope you have a nice day goodbye for now.

A little improvement. I personally like the app I use it for my phone case designs but this is a couple fixable things they could do. For one they should make a typing blank so you can type stuff on the cases. Secondly they should make things move around like the pictures you put on your phone cases sometimes people don’t like using the text designs they have because it’s very girly and sometimes your house g for something darker.

Great app but... I have never wrote a review to anything before but this app just needed one! It’s a great app, but you also have to figure out so many things so I had to search up on Google everything to do it’s very hard but great app you can make great stuff with it I actually surprised my mom with it and she was so happy! So in conclusion great app.

app wont work. I personally love the casetify phone cases , but I downloaded the app and opened it and a video of somebody customizing their phone case with pictures on it pops up I watch the whole video and it plays again. There are no buttons anywhere there no access to end the video or stop whatever it is it just continuously plays over and over so I can’t even look at phone cases on the app. Overall I’m just saying this is a glitch I’m not saying the phone cases aren’t gorgeous I personally think they are just don’t get the app.

Good app. The app is amazing so far. The only problem I have is that I have to enter my login information everytime I go into the app. I feel like it would be better and more productive if there was a “Remember Me” check box or at least Touch ID for iPhone users so we won’t have to enter it every single time. Overall though, it is a really nice app .

Loading the Approval....... Ok I did put one star at first because it didn’t let me order my case. I guess they only accept payment from PayPal but it’s fine. I’ll put 3 stars because it was easy now. When I get my case in hand I’ll and love it, I’ll put 5. Other than that it is a grate app because there’s a lot of nice designs.

I uh what?. So I haven't ordered a case from this company yet, I was actually going to order one on Friday but was messing around with the different designs the app offers. But I noticed in order to save the design you have to add it to your cart first. Which makes sense in a way, however what I dont like is the fact you can’t delete it from your cart. Yet when you go to sign onto the website, nothing comes up? So I’m not even remotely sure I want to order a case now considering I’m not spending $120 for three cases when I just want one. 🤷

Amazing app. I heard about this app through a friend and got it it lets you create your very own phone case using the pictures you have on your phone and camera. You are also allowed to choose how many photos you want and color this app is super cool and would recommend

iPad mini. It’s a great app, and I would personally recommend it in this company for any custom phone cases and such but on the app at least there is no ability to go into some of the sections, such as the iPad mini 4 may be updating that to an iPad mini six, and adding it to where you can actually get there but other than that it is a great app and a great company

Glitches Constantly. I can’t see my prior designs, can’t edit my cart, the app will say I have a “5 star” print quality, yet still have a yellow exclamation point next to the image, and there isn’t an option to place frames (2 pt lines) around pictures inserted into collages. I was about to order 10 cases, but now I give up and will have to start over- if I have the patience tomorrow. We ordered one last month and loved the quality- now I’m just too frustrated to finish ordering for the rest of the family. Great concept. The app needs a lot of work.

It’s okay. I could be weird for this, but I love the thickness of the case lol. It fits perfectly, but I have a few complaints. - One big reason why I liked it was because it claims it glows in the dark and it doesn’t at all. - The print is pretty blotchy. - Some of the sandy part was getting stuck at the bottom and wouldn’t move. It’s a cute case for the most part, and I’ll keep it because I waited so long for it to come, but it’s not worth the $45 dollars.