Ulta Beauty: Makeup & Skincare App Reviews

VERSION
8.6.1
SCORE
4.8
TOTAL RATINGS
1,285,472
PRICE
Free

Ulta Beauty: Makeup & Skincare App Description & Overview

What is ulta beauty: makeup & skincare app? Download the mobile app & discover how the possibilities are even more beautiful. Find your favorite makeup, skincare & haircare products—plus shade match and color swatch your favorite makeup and haircare in GLAMlab®, our virtual beauty try-on experience. Then, check your Ultamate Rewards account & redeem points anytime, anywhere.


•Shop by category & filter by brand, price, best sellers & new arrivals. Find brands exclusive to Ulta Beauty and celebrate, amplify and support Black-owned beauty brands by shopping them directly in the app. Plus, use GLAMlab® to try on your new look before you buy.


•Discover more choices for you and your world with Conscious Beauty at Ulta Beauty™. Shop the brands that share your values on things like clean ingredients, vegan, cruelty-free products, sustainable packaging and so much more.


•Book a beauty service appointment for hair, skin & more in a snap! Check how busy your nearest Ulta Beauty store is and what services are currently offered before you go.


•Easily find a product using our barcode scanner to view product info, ratings, reviews & save your favorites; QR codes supported.


•Use voice search to find a brand or product—just speak its name.


•View weekly ads, gifts with purchase and special offers, including new app exclusives every Friday.


•Virtually try on thousands of looks in GLAMlab®! From our new hair color and lash try-ons to our Foundation Shade Matcher, swatch and color match products from top brands like Urban Decay, Anastasia Beverly Hills, Too Faced, NYX, MAC & more.


•Find the perfect shade match using the Foundation Shade Matcher tool in GLAMlab®.


•Get a customized skincare routine in minutes using Ulta Beauty’s Skin Analysis tool.


•Send eGift Cards or Gift Cards by mail from your mobile device.


•Feel the love! Sign up for Ulta Beauty’s free Ultamate Rewards Program.


•Access your existing Ultamate Rewards account to view bonus offers, current status & points balance.


•Learn more & apply for the Ultamate Rewards Credit Card—another exciting way that beauty loves you back!


•Follow the latest skincare trends with our current Skin-fatuation feature and get haircare tips from our monthly style roundup, Hair Help. Find the haircare and skincare routine that’s right for you using our virtual hair color try-on in GLAMlab® and the Ulta Beauty Skin Analysis tool.


•Opt in for push notifications to be the first to know about exclusive offers on your favorite products & brands, get news on upcoming events at your nearest Ulta Beauty store, and receive updates on our app and GLAMlab® experiences.


•Review your Ulta.com account order history and track orders.


•Use the store locator to get directions to your nearest Ulta Beauty store, view hours & even book a Salon appointment!


•Share your favorite products & looks on your favorite social networks.


•Search for and quickly find recently viewed products using Spotlight Search.

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App Name Ulta Beauty: Makeup & Skincare
Category Shopping
Published
Updated 27 February 2024, Tuesday
File Size 133.43 MB

Ulta Beauty: Makeup & Skincare Comments & Reviews 2024

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App, Rewards Mastercard, points- terrible. I recently got a rewards MasterCard because I had a few large purchases to make and figured I could use the points toward things I already buy regularly. The points never reflected- I had to reach out multiple times for them to finally escalate the situation then wait a few more days until the points finally issued. Then I find out these purchases didn’t apply to my rewards status. At this point I was so burned out from the last experience with customer service, I didn’t even bother. I had $100 more to go to get to platinum and just decide to make a purchase. So I create an order in the App, where it advertises 5x the points for purchases made through the app. Try to use my rewards card- and it will not place the order. It also only shows 1x amount of points for the purchase. From what I gather by these reviews, I’m not the only one frustrated by this. I just don’t understand why they incentivize using an app that is not at all functional. Customer service cannot be reached and they will never consider going above and beyond for the time and frustration it takes just to get what they promise for your business. Then the employees go on Reddit because they are understandably upset that customers turn to in store reps to complain. Get it together, Ulta, you’re creating some very angry customers and a dissatisfied workforce.

I love ulta so much and this app is so helpful!. First of all, I have only one or two complaints about this app. Other than the few complaints its mostly ideas on how to make it work better/more efficiently. The complaints are the following, the app does crash from time to time which is obviously going to happen. Also, some of the products that I know are out in stores weren't showing up to buy from the app. But other than that I think that's all the complaints I have. For the improvements/things, I think would make it better. I think it would be nice to have a live HUMAN ”assistant” for finding out what products would be best for your skin shade, undertone, type and more. (without sacrificing privacy and all) Also if you can't find your undertone have a test to see what undertone you are. Also, a button or something to click to get a small sample of perfume before you buy it may be for free or a couple of dollars something reasonable for something you're just trying to smell before you buy the whole thing. And what about an alert when something that has been out of stock comes back in stock. (hint hint James Charles morphe pallet lol) but I think that concludes this review! Keep up the great work!!❤️✨🙌🏼

Poor online set up. I have been a long time buyer at Ulta and frequently use the app to browse, search specific product reviews and make purchases. Today however, Ulta lost a purchase. I received two gift cards as Christmas gifts and wanted to use them today to make an online purchase because the closest Ulta to me is 10 miles and the weather is horrible. While trying to make my purchase, I notice that it won’t allow me to use more than one gift card towards my order. Thinking that maybe customer chat support can help, I reach out to them. TaylorW is who I receive as a chat support tech and when I ask if there is a way they can help me use more than one gift card, I receive the response of “sorry, the site does not allow for more than one gift card per order.” Then I proceed to inquire as to whether there is a way I can transfer the balance of one gift card to another to ultimately give me one gift card to use and the response was “sorry. We don’t have a way to do that either.” Well, thanks for nothing Ulta. Your site support is less than helpful, your ability to make purchases online using gift cards is laughable and you just lost a purchase today because of the inability and inadequacy of your site. I do hope you update your site and allow for more than one gift card to be utilized and/or for the ability to merge gift cards so that a customer can make a purchase.

Cannot use multiple gift cards!. As a person that shops at Ulta very often, I expect to be able to use the multiple gift cards that I have gotten for the holidays in one transaction on the app or website especially when the closest Ulta store is about 3035 minutes away from my home because they close down the one that is about 15 minutes away. it is frustrating not being able to use all the gift cards that I have in one transaction and I feel forced to have to spend my money and what is the point of shopping there if you can’t use what you already have! I feel like this is something that this company should have already fixed on the app and the website and if you can’t hire good technicians to be able to do that on the app or the website then maybe you should change some of the things that your support agents can do and allow them to apply multiple gift cards for one transaction! Not forced customers to have to spend their money so they can’t use their gift cards and their coupons in one transaction! Please get it together because if I can’t use multiple gift cards and one transaction online when there is not a close enough store around me, I will just stop purchasing anything at Ulta, and tell people who gift me things do not buy me ulta gift cards again!

Ulta Addict here. What can I say? I absolutely love it. The features are really nice ie filtering, category selection, fun quizzes, search bar, and a free membership that alots points towards money off/towards a future purchase. Once in awhile it will re-make me log into the app. Not too bothersome, slightly annoying though. I don’t care too much for paying for shipping for purchases under $35/usd when I know Sephora’s been doing the last year for free. Not necessarily an app issue though more like a business/company/brand issue. Anything you buy above that does get free shipping. I love that you can contact support through the app for questions, advice, or customer service. A huge plus in my book. Simplified layout, that makes it nice to enjoy the best out of a shopping experience. Side note: returns are sent back per your expense, but exchanges are free when in-stock

great but needs better search results. let me just start out by saying i love this app. as an ulta employee, i always recommend it to customers who like to know what deals we have going on, like to know their points balance, and like to know earrings on certain products. it also comes in really handy when i’m with a guest trying to find a product that they don’t quite know he name of, but know maybe the brand or product type (lip gloss, face cleanser, etc.). despite all these positive things, there is one thing i struggle with when it comes to the search bar feature. despite looking up items and sorting them by “relevance”, i get a bunch of products that are unrelated to what i looked up. for example, when looking up “lip oil” in the search bar, i got results for a bunch of cream lipsticks, lip glosses, and lip balms before i came across a single actual lip oil. not every search is like this, but when it happens, it’s difficult to search through the long list of unrelated products to find what i’m looking for. i’m going to guess what happens is that it pulls search results that include the words i type, whether rose words come from the product name, ingredients, description, or wherever else altogether instead of doing it in an ordered list such as product name title first, description second, and ingredients third. i could be totally wrong too but 🤷🏽‍♀️. is there any way this could get fixed so products are more accurately sorted by relevance?

Not a fan of all these 2020 updates. UPDATE 19 August 2023: Again, another update that keeps this app at 2 ⭐️. Saved Favorites are not front and center, so why bother keeping a list of things you buy often or wish to buy in the future? The all-white theme gums too bright and a dark mode would be amazing. UPDATE 20 January 2022: The app remains 2 stars. I don’t love that it doesn’t remember you when writing reviews. I wish you could interact with reviews on app (helpful/not helpful). The in-app Chat with support is awful - if they send a link you click, it kicks you out of your chat, so you don’t get any help. Overall disappointing. The app used to be pink and colorful and worked well. In the last few weeks there have been many changes and some aren’t great. I’m not a fan that the cart/bag moved from the bottom dock to a tiny icon at the top right. I love that my status to Platinum or Diamond is on the home screen but it’s stark and very white now. I like the For You screen displays items previously purchased multiple times but I wish I could remove items I won’t buy again.

The Ulta app makes it easy to find what you are looking for, and more!. Ulta’s app, makes it very easy to find what your looking for and gives you access to all the info you need. You can look at your messages from Ulta, and check to see special offers, which are usually more,mthe higher your tier is. You also can see certain items that are double the points or triple the points, that you may have already thought of buying. Your points are shown on the screen, and as a diamond member, I can tell you they add up real quick. The app is overall very user friendly, and have the Ulta coupon(s) for that month, in case you lost your magazine or do not receive them. I can go on and on about how awesome this app is, end up writing 10 long paragraphs and still forget 25 things If you love shopping at Ulta you should definitely go download the app and see for yourself!! I bet you won't be disappointed!

Best App Ever - Take My Money. What can I say? It’s where I spend my money. I absolutely love Ulta. The points system is incredible. 2000 pts = $125 of whatever products you want! Diamond members always get a minimum of 1.5 pts per dollar spent. Sometimes I get 3x or 5x the points. There are even 10x point events/products throughout the year. Using their Credit Card gets you an extra point per dollar spent as well. Do the math and see how quickly these beauty rewards add up. Plus, the app itself just keeps getting better over time with their continuous updates. The shipping is always fast and free (if you spend $25 or more as a Diamond member.) I just can’t say enough about them. You can afford to use prestige brands if you just shop the events and save up your points. The longer you save, the more value you get when redeeming your points 😘

My new go to beauty needs store at my hole!!. I adore Ulta Beauty!! It is where I go should I find I am running low on anything because Ulta Beauty has it!! Ulta also has beauty rewards that give you rewards each and every time I shop Ulta. These points add up, too!! So I can get, Smashbox, Too Faced, Estée Lauder plus so many more product like Urban Decay, and Mac. It’s just too easy too as long as I don’t get addicted and defeat the purpose!! I’m good to go. I’m hear to check the status of my order which anyone whom has ordered a product or products. I cannot say enough for this app. All the prices seem to be at or below retail cost. It would be great if they could by in quantity so they can pass the savings on to their customers. But you cannot always get that what you wish for. So all in all I gave Ulta a five star rating because Ulta deserves it!!! Keep up the good work and send those samples because I have purchased each of them!! Thank you Ulta for the great customer service!! My hat’s off to you!!

Discrimination With Accessibility. Whoever did the UX design for the web to app transition either had zero concept of accessibility or there was a business team/management pushing them to achieve higher number of downloads to the point the designers lost the accessibility concept! I was trying to shop online then I realized I cannot look at any individual item on Ulta anymore! You can look at their collection list but no particular item when you click on each of them! As of right now they force me to install the app by not making the pages for individual products visible on the mobile browser if I am using my phone’s internet browser! This is a form of discrimination in my opinion! What if someone’s phone didn’t have enough storage for an app installation and they didn’t have access to a regular computer? They should have a hard time? Even worse would be if a physical store or a particular item was not accessible to them or they had difficulty to physically shop too? They should be having extreme difficulties for simple online shopping? Wow

Annoying. There are genuine issues with this app. The “search” is almost completely useless. Sometimes even if you search the exact brand name and name item you’re looking for, it won’t come up and will have hundreds of ridiculous recommendations that are sometimes completely irrelevant. Adding to your “loves” category has not worked for almost a year. I usually liked to use it to remind myself of everything I’m getting in a trip but I haven’t been able to add to it for a while. Now I just use the cart. If you leave a normal, bad review for a product sometimes it won’t get posted for whatever reason. But then there will be reviews that aren’t even for that product on there, or ones that have been transferred. While I do think that if you shop at Ulta you need the app, it’s been extremely frustrating lately. It’s really convenient to have access to what they sell and see the ingredient lists for everything when finding new products to use. There’s also always a lot of deals that are sometimes only available within the app. You can prepare for your trips to the store with the app by checking and making sure your rewards and coupons are redeemed. They also can’t decide if they want to allow the user to see how the points system actually works so they keep changing it in the app.

Horrible. I placed an order with Ulta and immediately after placing the order I realized that the address I used was an old address that I had as my primary address. So immediately tried to cancel order or edit it. I then talked to a specialist about canceling the order or shipping it to the correct address. She said I couldn’t cancel the order and that they have to put a request in to someone higher up to re-route the package. First of all, the order was still processing and it says in the FAQ that u can cancel orders an hour after placing it. This was only 10 mins max. She said someone would email about re-routing the package. I got no email and waited a day or 2 and then saw my package was shipped. I then talked to a different specialist about this and she said that their is a request in for a re-rought. Still nothing was done. That being said, my package is being delivered at a different location and now have to go and drive 25 mins out of my way to try and get the package in a gated community in hopes the person who lives there is nice and gives the package back. What an insane experience.

I hate going to ulta, so i got the app. I love shopping but i would dread going to my local ulta, the line was always CRAZY long and i would see why when i would get to the cashier and they are (probably forced) to ask you all your personal information EVERYTIME. I had an account with them but for some reason my phone number was never enough, theyd ask for my email and address; every. single. time. Does that not make anyone else uncomfortable? Announcing your address to the whole store while making everyone in line wait for that lol?? So i caved and downloaded the app just so id never have to experience that again and i cant tell you how happy i am that i did!!! There are RIDICULOUSLY good sales exclusive to the app. Something good is always 50% off and sometimes they're value sets not sold in stores. And if i ever do decide to go in store shopping again i can just use the barcode in the app for my ulta points instead of having to tell them everything over again!! Im so stoked!

The Ulta app needs to be fixed.... I have even deleted and re-downloaded and the Ulta app several times and it is still extremely slow and often, my searches will not even pull up the pictures of the products while I am able to do so on the Ulta website if I go directly there on my phone browser rather than using the app. I do not have this problem with any of my other apps on my phone have and my internet connection is fine. In my experience, apps typically work faster than utilizing the website with my phone browser which has not been my experience with Ulta. I can’t imagine how much business Ulta has lost if others experience these types of issues. These problems caused me to utilize Sephora. My Sephora app works wonderfully and I went into a Sephora store for the first time recently givel all of my Ulta app issues. Sephora actually has enough staff to help you in the store unlike Ulta where I can rarely obtain assistance! AND the two staff members at Sephora were extremely knowledgeable and accurately helped me choose well-matched shades of foundation from two different brands which has never happened before. I typically get foundation home only to discover a mismatched color. I guess I should be thanking Ulta for their terrible app leading me to Sephora? You’d think that for such a large corporation that Ulta would make IT a priority but apparently not. I highly recommend making the switch to Sephora; they are superior to Ulta in so many ways!

.. I prefer to purchase my products from Ulta versus Sephora since Ulta's rewards program is far superior in my opinion. Yet, in researching products prior to purchase I primarily use the Sephora app because, again in my opinion, Sephora's app is WAY better than Ulta's. While both apps are user friendly and easy to navigate, Ulta's app is lacking in some areas. Sephora provides multiple photos of products as well as photos of the product(s) shown on different skin tones. It seems odd to me that Ulta would only provide one photo, especially pertaining to items where photos of the inside (makeup bags, etc.) would be extremely helpful! The second most important area would be the reviews section. I, like most people today, always look at reviews on items before I make a purchase, and I ALWAYS check the average star rating out of five. That is something I reference on any and all products I purchase online, and Ulta does not have this feature. Another thing in Sephora's review section that is great is the details they give you surrounding the person who actually wrote the review. You can look for reviews with similar features to yourself and that is very helpful! I hope at some point Ulta will upgrade some of these things on the app so I can use only your app for both research and purchase!

Almost Perfect. F/U-I got a response from the developer that my request was already in place. It is not. I have the most recent version of the app as I regularly shop Ulta. It does not save my gift cards when I add them. I tried to place an order today and I was asked to enter the info again and it was no longer even available to check the balance. It’s not a problem to enter it, it would just be nice if it saved like credit and debit cards. Thank you for the response! I love Ulta and use the app daily. It’s great. I used the find in store feature and it directed me to an Ulta that didn’t even carry the brand much less the product I was looking for. It would be great if that could be tweaked. The other thing missing is saving gift cards as a payment option so you don’t have to keep entering them. Fix those two things and the app is perfect!

What happened to this app?. I used to love using the Ulta app. The interface was one of the most friendly ones on the market. But slowly it’s been glitching more and more: items appearing to be in stock but saying out of stock when you try to add it to bag, getting a “no reviews yet” message when it clearly shows that there are hundreds or thousands of reviews on a product, sometimes even products refusing to load at all. Now with this new update, it’s the worst it has ever been. Now I can’t scroll along the points bar to see what reward amounts I’ll get when I level my points up. Now I can’t see any orders beyond the one order I placed this month. Now I can’t add new items to my favorites list at all. Now I have multiple items disappearing from or refusing to save in my “save for later” function in my bag, even though all the items are shown as in stock. Now Ulta’s app is one of the worst on the market. I sure hope they fix all this mess soon, for their sake. 💸

Now can’t even order?? points never correct, can’t view reviews…. I’m not sure what’s going on with the app but it’s been over a year now with the glitches. Now I can’t place any orders. I’ve missed out on the entire 21 days of beauty sale so far. It’s a widespread issue and Ulta hasn’t made a statement to its customers? Ridiculous.

In General over the past year: I can never see more than four or five reviews of an item, no matter what I do, and that’s if they load at all. prices on an item’s page are routinely different from what they are on the search results page, My cart glitches out and items either aren’t added to it, or items I moved out of it months ago, have been moved back into it again.

Also the interface is not engaging. It requires a lot of scrolling and clicking to find what I need and your search function is AWFUL. I know I’m missing out on some great products simply because I never see them in your app.

Lastly, my points are never correct, your prices have skyrocketed, and your shipping used to be quick but now it takes a week to get a shipping notice and another week for delivery. I was SUPER loyal but I don’t think I will even make Diamond for next year. It’s cheaper to shop elsewhere even with rewards. Brand websites have sales and offer deals. Plus using this app is such a chore now. I actually made a Sephora account too, and downloaded their app. Which works btw. I miss your old app so much :-(

The favorites category needs to be fixed. Ever since the new update of the app the favorites category has gotten much worse. Before when you added a new item to favorites it always put it at the bottom. Since the fix that has changed but to see your older favorites you can only click on recent favorites or A-Z or Z-A. I wish they would be in the order that you’ve added them like before(except your most recent would be at the bottom) When I go to remove a favorite on A-Z it will automatically take me back to my recent faves so I have to continuously click on the A-Z option every single time I want to remove something. Which is very frustrating. It also takes longer to load. The older way wasn’t the greatest but they new way is so much worse. Please fix this problem Ulta or put the favorites back the way they used to be.

Serious flaws with the credit card/online ordering. I love Ulta! I used to love that items could be sent to me from there. Over the past few months I have had every order rejected. After several (I believe 3 could have been 4)messages sent inquiring why my orders are continually rejected. Yes I have money available, card is active, no holds, stop payments, or any logical reason card services can find as to why, I cannot order online or the app. I am unable to go to a store for many reasons including some items are only available online. I spent 1 hour and 18 minutes on the phone and hold. I was transferred to 4 different people. Only sort of answer was to many identities. I have toddlers not teens, my husband doesn’t use Ulta, etc. I asked what this means, they cannot answer, they don’t have the details, support team might find something we will email you, no fraud department either. One person had me place an order just to test what happens with the card. Goes through on card services end but is immediately canceled via the app. There is no one who can help. Beware the app. It may decide you can’t order anymore, and no one can give an answer outside of 5-7 business days please reach back out if not resolved. All responses via messages and two people I spoke to gave this answer. 🤦🏼‍♀️ Also last person transferred to answered then radio silence, not disconnected because I waited 10 minutes before I hung up.

UX is Clean. I'm rating this app more from the point of view as UX/UI designer. All in all the app has been more impressive than I thought possible. I have access to what I want, in the areas I expect them to be. As someone who had never interacted with the app before, I was able to find a coupon to use starting day one. I checked out my profile info and was able to edit my new shipping address straight from the app. When I'm on a product page, I can favorite my specific skin tone on a foundation. I can write a review straight within the app as well, although I noticed that I can't apply review tags as I am able to do on the desktop site. I'd also like the ability to save my nickname when rating, but that seems like more of an account issue than the app. Since I'm talking about the review and rating ability in this app, I'd like to mention that I almost missed the "Write a Review" link after I tapped the Reviews button. My suggestion would be to make it a button in order to give the CTA more attention. All in all, solid app. The best design is the one you don't notice, and this experience was very smooth. Props to the team who developed the Ulta app. EDIT: Forgot to mention, I'd love the ability to add items to a wishlist within the app.

2 weeks later 🙄. I will honestly just buy directly from the supplier, from Belk, or from Sephora. I contacted customer Service about not receiving my order and being not being able to track it. They told me they had to wait 8 days. I was contacting them on the 8th day and told them that. So, after 8 days of not receiving my order and the tracking not being updated, I was told to come back in 4 more days if I still didn’t have it. I did and they said my order was lost. I needed this by the 29th. They told me they could reship my items but could not guarantee they would be here on time. So I either waited a week for my money to appear in my account as a refund or just hope the items get here on time. THEN, I check my new order and one of the items I ordered wasn’t even shipped! After all of this, Ulta could have contacted me about a replacement item for the one they didn’t ship unless they blatantly just forgot and offered me free expedited shipping. Terrible customer service all the way around. Again, I only used Ulta for the convenience of buying different brands at once but there was NOTHING convenient about this experience.

Excellent salon service. Today I came in for my hair color to be fixed from a bad home dye job (ZICRI) listened & asked the whole 3 hour visit. To my great surprise the Balayage color scheme was gorgeous. She offered a hair mask because of the bleaching. Which helped very much. Her performance and customer service was great. I will be back using the salon from now on because of her. On a separate visit as I shop every couple weeks. I came on a busy Saturday afternoon Adriana I hope I am spelling correctly tried helping me with my getting a credit card with y’all. The issue wasn’t able to be fixed but she gave me customer service info. Which did help. She also gave me a small free gift for my inconvenience which I was surprised with pleasure about. She was very upbeat and happy. She’s been working several times I’ve been in to shop and is always a very great help. Actually she goes above and beyond. I couldn’t be happier. Thank you and see y’all soon. This is regarding the Hinesville Ga location. Kindly, Melissa Weathersbee.

Now asks for tips. Asks for tips for delivery now?? After advertising free same day delivery, it takes the option away last minute when you click pay. it says free in the total until when you actually go to put in your card information it jumps up 6.95 plus tipping the doordasher, making it 12 dollars to deliver it. I know that 6.95 isn’t going to the doordasher if they are ADDITIONALLY asking me to also pay the doordasher, so why charge it other than to pocket it as extra profit? What is that 7 dollar fee going to if i’m also paying the doordash driver a 5 dollar tip? Is it not worth it for me just to doordash it myself and lose the middleman 6.95 fee? I am already continuously less and less impressed with the quality of ingredients in a lot of the skincare and hair care brands ulta has. They still advertise nioxin for thinning hair when it’s top ingredients DESTROY your hair!!! it’s the same ingredients put in heavier duty acne cleansers made to dry out your skin. They also don’t carry Kayali fragrances, but sephora does.

Ulta All The Way. As a beauty lover and makeup collector ( let's be honest, I'm addicted lol) Ulta is the best! As someone who is constantly looking for the perfect routine, ulta comes in handy. They stay current with new releases and give more incentive to shop than Sephora. The point system is literally the best and I never feel bad about making multiple purchases. The ration of high end and drugstore is perfect! I nolonger even shop at Sephora because most, if not all, of my favorite brands are already at Ulta! They continue to bring more brands and it makes it so easy to have a one stop shop experience. The app is amazing as well and makes things so easy! Seriously, you can't go wrong with Ulta and the credit card really does make things so much easier, though I guess you don't truly need it! I just a triple bonus for me with helping my credit, making purchases super quick, and racking up those points!! Ulta, you're the real MVP!!

Great but the delivery is horrible. Okay so Ulta is literally amazing. The best makeup app in my opinion and all that jazz right. But the problem lies in the lack of care in the delivery process. The terrible delivery company “Lazership” makes using Ulta a little less appealing honestly. I ordered a package a while ago and I was SO excited for my delivery to arrive. The ulta app had said that it was on its way and should be at my home that day. Keep in mind it was already 7 PM at this time. I waited and waited and NO package. Then I did a little research about lazership and wow what I found was shocking. 1.3 STARS AND HORRIBLE REVIEWS!!! ULTA WHAT ARE YOU THINKING!? You are such a great company! Why RUIN your reputation with such a horrible delivery company. Continuing on what I found, I discovered that lazership does not even deliver past 5PM!! Why claim that my package will arrive that day when lazership has closed already. All in all, I am so disappointed in both Ulta and this despicable delivery company. Ulta do something about this immediately.

feature needs to be added.. i love ulta. i have been buying from here since i knew what makeup was. i just recently used the app to purchase a few things and i am extremely dissatisfied. the address on my order was incorrect, so after i had placed the order, i thought “oh, no biggie!” and went to change the address of where my package was headed.. only to find that i cannot change the address once the order is placed. i contacted team members for days, the delivery service, read the help menu through and through, and finally this morning after days of me trying to contact and find solutions, i get a message saying the package is on its way back to where it came from and i would be refunded in 5-7 business days. (so at least a week.) i explained to the team member who contacted me that i needed these products asap and that’s why i had been going through so much trouble for days. she told me this was the only thing she could do. whatever. i wont be getting the items i bought because there is no feature in the app, online, or through a team member to change the address of where the package is being shipped. i really strongly suggest a feature in the app where we can update or edit the shipping address for a package that the customer paid for.

Shipping address didn’t update in the system. I moved from California to Texas recently, I usually go and pick up my orders. They didn’t have what I wanted at my local store so I decided to place an order online. Since I recently moved I always check the shipping address because I haven’t shopped online at ulta since I moved. Long story short I updated my address I placed my order and everything seemed fine. Honestly I didn’t check the email that got sent to confirm the order because I made sure to update all my information before placing the order even my credit card and billing address, which I have the email to prove. Anyways, it was time for my order to be delivered check the tracking and realized it was delivered to my previous address, went into the app to check the address info in my account and it was the correct address. Contacted ulta and they said they cannot refund or do anything because it was my fault. Although while I was on the phone they saw my precioso address on their system and me in the app saw my current address. I’m really upset my order is in California somewhere and I can’t get a refund nor my products.

Worse online shopping. After 5 attempts to place order on my own and 4 phone calls to customer service was able to place my order. I do a lot of online shopping and this has been the worse experience, if it wasn’t cause i had a gift card i would have been done after the 2nd attempt. Felt like I was begging them to take my money. The 2 reps I spoke to just gave me a bunch of BS to get me off the phone, one of them sent me to there CC department, after I told him I was paying with Gift card and debit card. He then transferred me to the rep that was finally able to help me place the order. Also when I 1st started my order they were having a sale on some of there products, by time I was finally able to place my order I couldn’t get the discount.

Best Store~APP for all your Body & Beauty needs!. I only wish I had found ULTA sooner. You carry all the best brands of Make up, Hot tools, Shampoo & Conditioners and so much more. Your prices and freebies are unbeatable! You put together a store that has everything you need. I am in Love! My most favorite thing about ULTA is being able to get high end products, like Clinique foundation and Moisturizer at the same price or lower. I will never have to stand in line at a cosmetic counter, ever again. Your small trial size bottle’s are perfect. They last long enough for you to know whether, it works for you or not. So when buying a large bottle you are confident, in buying a large bottle. I shop at ULTA for my whole family and have never been disappointed. You give great information on your products so you know exactly what your getting. At Cosmetic counters your stuck to pick and choose quickly. You hope the 50$ eye cream you bought, gives you the result you wanted! With ULTA you are not rushed, giving you time to read about the products you want. The details are so important and you deliver in that regard! Lastly the product deals you notify me of, are wonderful. Thank you ULTA, I could not ask for more. You have covered every base! The Frazier Family

Pretty Good App... I love basically everything about the app, EXCEPT I absolutely hate how there isn’t multiple pictures of one product. Especially if I’m looking at colored cosmetics... Obviously if I really was concerned about making sure I’m getting the correct shade of something or if I’m trying to color match myself, I would then just go to the nearest Ulta location. But still, I wish they would have the option of being able to at least see some kind of side by side swatches of the products, (similar to the Sephora App work...), so you could see all the shades next to one another in a photo to help you compare the different shades of one product. Especially when it comes to any colored base products like foundations, concealers, bronzers, etc. because I still believe that you could make a decent choice when shade matching or whatever using the Ulta App or their website if you have the right photos. And I know you could also research some photos online through Instagram as well for further side by side swatches. Instagram does have the best photos of swatches and I’m not asking for the Ulta App to compete with that, but just to have some would be amazing!!! But honestly it’s such a great app for the most part! Yeah I have a few other annoyances about the app but this would for sure be at the top of that list! But nonetheless...I definitely would recommend!

Enjoy the brow bar, not the skin bar so much. I look forward to going and getting my brows waxed/plucked. However, my last visit will be my last visit, to that particular store. Novi. I dared myself, to try out their skin bar. Last month, and while getting a microzone facial, I couldn't help but notice this woman did not wear any gloves. I could feel her gel overlay nails on my skin. Not to mention, my skin is highly sensitive already. I'm sure this didn't help. My parents brought me to my appointment. I'm physically disabled, my speech be delayed and quiet- but I'm 100% cognitive. I had my aunt call the store on my behalf to complain. And, I see it's going to be my word vs. hers. Because she wondered why my parents didn't call? Their recommendations were "just don't go back" and why am I just now having my aunt call? Because it took a whole month for my face to heal. She left black scabs over the blackheads she should have extracted.

They need to add all the services to the booking feature. EVERY TIME I need to book a brow bar appointment the process is long and tedious because they never have the brow appointments available when you actually are ready to book your appointment on the app. Brow services, and their starting prices, are listed under services but as soon as you go to the booking feature everything EXCEPT brows is available for selection. So I end up having to call which is EVEN MORE FRUSTRATING because you just get put on hold and bounced around and it’s not the best experience if you happen to get someone on the phone who isn’t the friendliest or may be having a rough day. It seems like such a simple thing but Ulta still has yet to figure out that if you’re going to list all of your available services on the app then you need to make the app user friendly enough for your customers to actually book ALL of the services they partake of. PLEASE FIX THIS! It’s too simple a thing to STILL not be addressed. Thanks in advance.

Illegal stuff and I can’t order. This app used to be the best and then they went and changed it. Now, I’ve been using the same shipping address for over a decade when ordering from ulta. And suddenly my address isn’t valid anymore. So now I can’t even order! Coupons don’t work either. And I used some points ($35 worth) and it deducted almost $100 worth. Also, I placed an order with a beauty steal and other items using a coupon. To my surprise, the coupon worked (for once). When I placed the order it showed I got the price of the beauty steal and the coupon discount applied to the other items in my cart. I screen shotted the final order after it was placed because it wasn’t showing my order history in the app (another issue). Sure enough, after I received my order, I noticed they changed the amount of the beauty steal to full price so I was charged a different amount without saying a word or sending me an email. Almost sure this is illegal? Been a diamond member for years but I am DONE with ulta. The nearest location is over and hour away and they don’t carry things I like in store anyway. I hate Sephora but at least they are consistent and don’t have some kid running their app.

It’s ohmeh.... It's good! I wish it would take from Sephora and be more descriptive in shades and give more photos and videos to preview products. Also a way to help find shades of foundation that match up to what you could put in a profile would be amazing. Sephora has a skin tone ID system. They also have a skin care system and this helps tremendously when it comes to purchasing products online. Also the sample game needs to be stepped up because Ulta stores are like the Walmart of Makeup stores while Sephora is more akin to the Sephora’s in the world. Ya see Ulta has a lot of catching up to do. I would love to see Ulta succeed and do better but that requires treating your customers like they’re clients not pests off the street. Here’s a major hint. When a lot of people go shopping they don’t flaunt their wealth because who wants to be robbed. So don’t treat one person better than the others. And we all know your butts can afford to give out samples of product and then place it in our profiles so if we enjoy it then we can purchase it. Now I am telling y’all give QUALITY samples. And please hire people who know how to do brows.

Poor Logistics. Address doesn’t port over to shipment correctly, and coupons aren’t labeled properly. See my story below. Where to begin? On the surface the app looks great. Unfortunately this is not the case. My shipping address is correct in my profile, but once ordered the shipment no longer displays my apartment number. The first time I assumed this was my fault. The order was returned and refunded, no big deal. I double checked my address, re-ordered with a coupon this time (wonderful coincidence) and went back to work. After a bit I remembered to double check my order, and there it was; still missing my apartment number. So I called and asked them to fix this issue. Apparently they’re so fast with orders that it wasn’t possible to fix the issue. Which is awesome if they really are that fast. However, I still will not receive this purchase. I put in a family member’s address and attempted to make the purchase a third time. Well now the coupon is one time use. I look at the coupon and that is not stated anywhere, and the coupon remains in my “inbox” on the app inviting me to use it. This has been beyond aggravating. I have wasted hours of my day trying to fix these issues.

HOW CAN YOU NOT LOVE THIS APP?. Not only do I love the app but I absolutely love the store! They literally have everything I need and want... from the latest perfumes,the hottest trends in make up, hair products, styling tools, one of my faves is nail polish 💅🏽(they even had a special OPI LIMITED EDITION HELLO KITTY SET WHICH TO ME WAS LIKE CHRISTMAS)....bath soaps and loofahs....AND REALLY I BARELY EVEN HIT ON HALF OF WHAT THEY HAVE AND HOW MUCH FUN IT IS JUST TO SHOP THERE-and ONLINE!! (WITH A FRIEND IS BETTER and I'm 42!) WHOOT! 💄💋 I have not yet tried the salon 💇🏻 or had a make over but I hope to! IF ANYONE HAS HAD A HAIRCUT AT THE SALON, please leave it in your feedback please 🙏! I'm really picky about my hair and I'm sure everyone can relate to at least 1 hair stylist that said, I'm just GOING TO DO A TRIM about an inch and you walk out without any hair!!! Anyway-APP is great! Love the variety of name brand products, I DON'T LIKE HOW SOME ITEMS ARE A little pricey BUT I can't think of anything bad to say ⭐️⭐️⭐️⭐️⭐️ 💛 I LOVE ULTA 💙

hey Ulta app developers… u okay? u good?. Saying this is the worst app ever, is an understatement. This app is a complete abomination, and seems to get worse with each update. The app is the only way i shop ulta (many others too), and because of how horrendous this app is, i dont shop as much as I used to, even tho I LOVE Ulta. But this app… pure hate. We ALL hate it. Like what is going on??! Is there no communication between yall and Ulta? Are you not reading all the comments here, of so customers mad and all having the same problems? Too many issues to list, but heres a few as of the late update: My favorites list of 200+ items I compiled over the years is completely gone. The “Save for later” function in the cart does not work. Basket will empty randomly. Points redemption has serious bugs! Tried to make a purchase yesterday and it would not work, removed $200 worth of points from my account (even tho purchase didnt go thru) and had to spend yesterday begging customer service on the phone 3 times to replace my points. Product reviews wont show up most of the time. Cannot update personal contact info anymore. The interface as a whole is clunky and difficult to navigate. The search function got worse than before. I could go on and on, but just read the rest of the comments as we all have the same issues with the awful app. Please do something about it.

Long time shopper.. I have been shopping at ulta for years and I like the app when I'm unable to go to the store or I want to have the order ready for me to pick up at the store however it has been awful lately and I've made sure it's up to date. Everyday I have to hard kill the app before I can do anything or it shows an extremely old interface and doesn't let me do anything, there are times where it won't let me add things that available to the cart, the most current annoyance though is there is a 21 days of ulta sale going on and I can't purchase anything. It's quite sad because I have an ulta 10 minutes away from me but a few weeks ago there was a fire inside and now it's closed temporarily so the next closest one is 45 minutes away so I would love to use the app, especially during the sale so I can take advantage of the prices but once everything is added to the cart, it won't do anything. It won't let me check out no matter what so I can see the sales but I can't do anything else with me. It is quite frustrating.

Love Ulta, but the app is unintuitive. Regarding the UI, compared to the website it is really difficult to navigate. When using filters, you can’t select items within a broad price range, say, I might want to do from $1-$100. However, you can’t do that. You must pick from categories such as $0-$10, $10-$20, etc etc. And you can’t select multiple at a time, or it offers a weird random one. And you also can’t select multiple filters at a time, you have to select one at a time, go back into the filter menu, even within the same category that you’re trying to filter. AND you also can’t deselect single filters, you can only clear all of them! I will definitely not be using the app for casual browsing, which is a shame, because most people spend more time on their phones nowadays, which might make for more business. Only if I have something specific in mind will I be using the app unless the UI, and especially the filtering system gets an overhaul.

Recent update makes app obsolete. I’ve used the ULTA app for years and became a Platinum member because the app was so easy to track promotions, save Favorites, and see new product releases. Unfortunately, the recent app update from Summer 2023 has not allowed me to make ANY purchases, add favorites, or use “Save for Later” option during checkout. The app crashes, does not let me check out with Credit/Debit card, AfterPay, or an ULTA gift card making the app obsolete. I missed a few promotions due to this but I waited for it to get fixed or another update to fix the glitches. Once I had to go into the store to buy an item, the shopping experience was underwhelming to say the least, unable to find specific items, out of stock inventory, so I’ve decided I’m just unloading the ULTA application and moving on. It doesn’t serve its purpose and not enough of their customers experiencing this problem for ULTA to care to address it. I’ve tried escalating it but their Customer Service Dept is useless. Nothing is resolved and the problem persists. If I can’t check out, then I cannot buy or make a purchase; simple as that.

2022. No longer supporting a business that treats its employees like criminals. I’ve never worked for this company but I have seen enough and heard from enough former employees of the disgusting practices. There are larger issues in this world that we should focus on rather than assuming a working class citizen is only out to steal from their place of employment. How thoughtless can a corporation be? Ulta takes the cake for being incredibly thoughtless in its loss prevention witch hunt against its own employees. They throw out perfectly good makeup all the time but their own employees can possibly be humiliated in front of customers over a dried up clearly over-loved makeup product the employee happened to have in their personal belongings? As a woman, you won’t catch me without my travel size products that I carry in my purse. If an employer harassed and practically searched/seized my personal property the way they do their employees there would be no need to ever have worked there. Ulta it is 2022. Loss prevention is the least of your worries when it comes to losing your customers, isn’t that what keeps this company going? I’ll support small/local women own POC business before I ever shop at Ulta again.

Do not shop online. Supervisor on the phone male named Alex was very unhelpful. If you shop online you will run the risk of getting your packages late. Then. When requested a refund you will have to go through a 30 min wait of them trying to explain that it’s still shipping. You will have to request supervisor after supervisor to get your GIVEN REFUND. I hadn’t received my packages on time so I called to cancel all of them and get a refund. After the first cancellation of an item to be received the 22nd of May yet wasn’t received that day, I called to cancel all my orders. She cancelled the one that was already shipped and late, stated it would be 3-5 business days. Then when I stated I need my others cancelled she stated she “can’t cancel them because they’re already shipped” that’s a lie because THE ORDER WE JUST CANCELLED WAS ALREADY SHIPPED. SO SHE LIES TO ME. I HAD TO REQUEST ANOTHER SUPERVISOR. IM ON HOLD CURRENTLY SO WE SHALL SEE IF THEY CANCEL AND GIVE ME MY MONEY BACK I WILL NEVER SHOP WITH ULTA BEAUTY AGAIN. I HAD THREE OF MY OWN ORDERS AND THREE MADE BY MY BOYFRIEND. ALL ARE BEING CANCELLED DUE TO THIS ORDEAL ULTAS ONLINE SERVICE AND CUSTOMER SERVICE HAS PUT ME THROUGH.

Never Again!!. I usually shop at Sephora store and online or on the app. However, this past holiday season I noticed that Ulta had some great deals on a couple of products that I was interested in. I ordered my items on Jan. 3rd and received my first package 3 days later which was great but for some reason they had to split the order into 2 packages. The 2nd package never arrived and when I attempted to exchange my powder for a different shade at Ulta beauty store, they refused to let me exchange unless I paid the “difference”. I had paid a different price online but I was attempting to get the exact same item in store… just a different shade. I have never had an issue with any store when doing an even exchange. I think it’s ridiculous because my powder isn’t even open and still factory sealed and I have my online receipt. I will never again do business with Ulta. I have been a loyal customer to Sephora for years now and never have had any issues with online orders or in store. If I could rate 0 stars for Ulta then I definitely would.

Not many sales on name brand. My review is more of a suggestion than anything bad or good. It would be nice if you would put the name brands on sale or include them in with coupons. The coupons and sales could be better. The main suggestion is to put the Ulta brand next to the name brand so than we can try those instead. For example if I like bare minerals and Ulta has their brand that is synonymous to bare minerals place it next to the brand name and offer sales the current coupon of 3.50 cannot be name brands and you have to spend a certain amount which does no one any good ! That needs to be reconstructed and if the Ulta brands are labeled same as the name brand and / or near them I would try them. The only complaint is the coupon it’s an insult the way it is structured! Thanks hope corporate reviews this suggestion and implements the same as name brand. All the Ulta products I have tried are really good just no way to know which brands they are similar to.

Best Shopping App. This app has no issues. It keeps me logged in with all my updated information, I can view both my online & in-store purchases, as well as itemized point history in real time. This helps make the most of both the reward membership and help to keep track of shopping/order details. This app is by far my most used and loved. Any additional suggestions I would take advantage of would be to search new arrivals by category i.e.: What's New in hair/ New in skincare/ etc. I would like to be able to make "verified reviews" from my ordered items. It would also be cool if Ulta offered a reward point for verified reviews! If at all possible, I would love for there to be a way to enter a search keyword that would also be able to search within ingredient listings. And one other suggestion would be a way to search through your personal favorited/saved items. Thank you to Ulta for keeping your app updated, efficient, and an easy, one-stop click for your shoppers.

A 100% Happy Customer!!!. What can I say🤔😲😍 I love you Ulta 💕 great prices...great customer service and wonderful brands that make every woman feel beautiful and not feel bad about their appearance 😊 thank you Ulta because when I was ill 😷 I would shop for makeup 💄 there at a reasonable price and would feel beautiful even though my battle was rough... Now God gave me another chance in life and I continue to visit you to get dolled up🙏🏼🙌🏼✨😃😍💄✨. *Makeup can really change your feelings sometimes because when I was ill 😷 I honestly felt like the ugliest living thing on earth I was 20yrs old,5”4 and weighted 86lbs sick and useless due to my illness then I found Ulta and felt pretty again after buying some makeup that would make me feel alive even though I really thought I wouldn’t ever make it. Sorry for the long info but (Once again THANK YOU ULTA FOR THINKING OF ALL WOMEN AND CHANGING LIVES).💙

Going Back to Brick & Mortar Only. I’ve had the app for few years. I used it an embarrassing amount for COVID/boredom shopping, no problems, and Ulta gladly took my money. Recently, Apple Pay has stopped working. I’ve tried for several months and end up deciding I don’t actually need the stuff, which is true. When I double click, it spins and returns to my cart. I’ll receive an email saying that my address has been updated for each time I try to use Apple Pay, but the purchase does not go through. Another challenge has been getting hung up in checkout because “items cannot be shipped to my address.” Most companies will flag these items so I can (sadly) remove them from my cart. Not Ulta. I called customer service and the very nice rep said she would check each individual cart item for me. I thanked her, but also let her know this is not how I plan to shop every time. In the end of our 20 minute call, I scrapped that purchase, plan to delete the app so I don’t go through this frustration, and will unsubscribe from emails to reduce shopping temptation. I love Ulta, and will still shop in stores, but you no longer get my easy impulse buys via the app.

Excellent website and extremely user friendly.. I love how user friendly this website is. They always have great sales going on and stay up to date with all of the new products. Whether they are skin care, hair care/tools perfume etc. I was even able to find a Conair cooling tool that was sold out everywhere and I really wanted to try it . Many of your customers with my hair type said great things about it. Plus you return policy is spectacular !I love the fact you verify your purchasers! That way on knowI get what I’m paying for. I love it! I have such fine long hair that NEVER holds curl! Now I can sleep on it and it’s still cute and curly the next day! This is my all time favorite store. Everyone in my life knows to get me a gift certificate to Ulta for special occasions and I’m ecstatic!!!!

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Make checkout process easier. I’m able to easily access the products that I’m looking for easily, however locating where my coupon offers, and having to enter my customer account number has been a process... I’ve been attempting to place an order for almost a week, and still haven’t because I had to search for all this information to complete my order. I either became bust or distracted in the process by life, so still haven’t completed my order. I have the app on my phone, so I feel that I should just be able to go in, choose the items I need, have easy peasy access to my coupons/offers, account information, and be on my way. My hope is that all access to coupons and customer number would be saved for easier checkout.

Poor Customer Service. I went in to Ulta tonight to make an exchange and the customer service I received was less than ideal. I walked in to return a product due to not caring for the quality and the lady who helped me kept pushing back on me and how fallout is user error and that this product is the best of the best in the world. So she suggested exchanging for a different color scheme which I did since it was clear I was offending the employee since she uses the same brand. When I left with the product and checked it out in my car, it was broken. So I went back in and the lady who checked me out was so rude with her attitude towards the situation. I was very excited to switch makeup products (went from Mary Kay) and start using Ulta because of the reward system compared to Sephora. However, I won’t be stepping foot into that store again. Sephora can have my business since they seem more excited to help customers.

Love the ULTA app!😍. I could spend hours on this app, whether I’m actually shopping or just looking around, it’s so much fun to browse around and add items to my wishlist. ULTA has some must have products, I really enjoy knowing that I can just open up my app if I am looking for something in particular or if I’m looking for something new. I even love to look around the products for men for my husband, this app has something for everyone! I’m a total beauty addict so this app is absolutely perfect for me. It’s super easy to find what you need and even easier to have it shipped right to your door, or schedule an in-store pick up. This is definitely one of my favorite stores, having the app just makes it even cooler! Love it!

Hacked over & over. All my rewards points were stolen from two stores in the continental U.S. they realized it wasn't me. Gave me a new member number and gave me my points back. Two months later I was hacked again...this time a store in California. I had my membership corrected and the points put back on. Within two days the same store stole all the points and then it happened again. It just happened for the third time in less than a week!! Someone in California is getting to buy products with the reward points I have earned. I am now completely in belief that it is by unethical, thieving employees that are allowing this to happen. I had securities set in place to avoid this but... so disappointed. I guess I can't shop at Ulta any more. :-(

Filters need Fixing. if you go by brand or category through the menu, you can only apply one search filter from each category at a time. for example, i can select only “cruelty free” shampoo under ingredient preferences, but if i want to narrow that to “silicone free,” it removes the “cruelty free” parameter and only excludes silicones. additionally, if you TYPE in your own search term, the only filters available are category, brand, and price. you cannot filter your own search by ingredients, nor specific concerns, nor skin/hair type, etc. pretty good app overall, but these filters not working very well makes it difficult to find the right products without scanning through every ingredient list

Store Cleanliness/Service. I hate to say this because I am a touch it feel it kind of shopper, but I am so glad we can do online purchases (reason for the 5 stars), the store I usually shop at-Burleson, TX-cleanliness and level of service has just fallen to the wayside. I live 30 min south of there and it is the closet without having to go to Fort Worth, and lately that store has a foul smell and the service is basically social hour for the workers. The testers are atrocious, possibly a sanitary issue. Truthfully, I ran the Burleson store for several years and I know that is not is what is expected from ULTA to their employees. I truly hope this hits the DM’s and know that from a former management employee (left for personal reasons) how sad it is to see a store with so much potential become less than appealing.

Like it just wish my address was correct. I love Ulta but there has been a problem since I moved . Still have my old address for shill even though I changed it with the app . I went into the Long Beach store they said I had to call the 800 # so I did they said I had to go into the store again just put in over $300 order it going to the wrong address again . I spoke to a customer service today I was told again they couldn’t help me so I asked for a manger she said it wouldn’t be for 24 / 48 hrs but I got to speak to her today . She was very nice and said she was going to try and have it shipped to me and the order is processed. I truly hope the girls in the store and customers service learns how to work together instead of going back and forth.

Ulta Is A Women’s Candy Store!!. Every time I go to Ulta I incorporate the assistance and opinion of one of the ladies on staff and they never disappoint. They also carry everything you could possibly need and most every brand you can think of (definitely your favorites) as well as emerging brands. They carry something for every price point and are cheaper than buying your store brands like L’Oreal, Maybelline, etc from stores like Wal-Mart, in my experience. Also, they carry shades you’ve never seen in those stores. I still use the same foundation an Ulta employee recommended to me-AND it’s not expensive. They ship very quickly even during the holidays...you will never go back to where you used to shop! ❤️

Ridiculous. Absolutely ridiculous that I have been trying my hardest to place an order for the remaining of the Black Friday sale and I have not been successful. Won’t let me pay with ANYTHING!! My current address cannot be verified for whatever reason (this is the only place where I have had issues) so I have had to ship everything to my parents. I have tried and tried to use my credit card , doesn’t work. Afterpay doesn’t work. It keeps giving me a shipping error and the order just does not go through. All the Ultas in my area and throughout my state are out of the item I need and it was an extremely good deal. Oh well, here’s to hoping another beauty store will have it half off so that I can shop from there. Seems like this has been an ongoing issue with no resolution. Absolutely ridiculous. This company makes millions and yet do not care enough to fix such a frustratingly annoying issue.

It’s an okay shopping App. The app is user friendly, and streamlined as far as searching for items, in-store shopping support and product descriptions are simple but have the necessary info I’m looking for. One of my favorite features is the Ultamate Rewards status right at the top of the Home tab. In app support is lacking if you are purchasing with gift cards. Users should be able to add gc to the app for easier check out. Those who receive lots of gift cards will have to switch back and forth to input the number and pin. Credit card management requires opening a browser window versus allowing users to view statements and or pay the bill directly from the app.

Extremely Disappointed. I am extremely disappointed (not in this app) but the company! How can a company of such HIGH value and HIGH standards continue to utilize LSO LONE STAR DELIVERY OVERNIGHT as a third party delivery courier. I ordered a very nice birthday gift and I called ULTA asking if I could have this order shipped to store for pickup because LSO has stolen items on multiple occasions from Nordstrom, Sephora, Neiman Marcus, NIKE you name it. So I knew that they would continue on with their fraudulent behavior. Ulta told me they have no way to have an order shipped to a store nor is there any way for me choose a different courier. I never had theft with FedEx or UPS! But LSO has repetitively marked items as delivered when they never show up. I’ve reported them to the BBB and filed multiple complaints. That company is nothing but scammers The gift I order was stolen by LONE STAR OVERNIGHT on not one or two but THREE occasions. I asked the representative I spoke to at Ulta and inquired about why do they continue to use LSO knowing they mark packages as delivered while never fulfilling shipment at the designated location. All I’m saying is ULTA is okay with KNOWING LSO steals from their company and their customers because when you report items missing all they do is reship it which’s gives the theives working at LSO another perfect opportunity to steal again. Google the company! Reviews don’t lie. LSO needs to be shut down!

Delivering. I love the store ulta and I always shop there but I have to say that they have to work on the app . I recently ordered something from their page and when I first made my account I lived somewhere else . Even though I clearly put for my stuff to be delivered to my new address they still sent it to my old address. As soon as I received the email I called Ulta Help center to see if they could change it to the correct address and they told me there’s nothing they could do . I would have to call ups and ask for them to hold it at a store . When I called they told me there was nothing they could do because they sent it to a local post office n they’re the ones who actually deliver it . So basically I couldn’t do anything about it . It’s very frustrating to try to do all this simply Bc the app still sent it to the old address. I hope they fix that situation, but until then I will no longer order anything from them online .

Great app..even better store. The app works well. Navigation is good. All the info from the desktop version is in the app. I like that I can access my beauty addition (whether it's for purchasing or comparisons) anytime I need it. The best thing about this app is the parent company/store behind it. By far more friendly and much more ORGANIZED than it's national competitor. Plus you cannot beat their rewards system...easy to earn and reach highest status AND the rewards are worth $$ instead of piddly samples sizes (which by the way Ulta offers on the regular with purchases and sometimes if co-workers feel like being generous..though that only happened once). A+++ thank you for your existence Ulta and the Ulta app!

Orders that are processing cannot be canceled within the app.. I love Ulta…it’s my go-to beauty place. However, I recently ordered products using my debit card, forgetting I had a gift card. The order was made around 9pm, and I tried to cancel it around 8am the very next morning, as it had not shipped yet. I discovered that there is no way to cancel an order within the app. So I decided that maybe I can change the payment method, which also can’t be done independent of an Ulta rep. It turns out, they cannot change the payment method either. Again, I love Ulta as a store, but not being able to cancel your order within the app is a big drawback for me. All other shopping apps I use have an option to cancel your order if it hasn’t shipped yet. I feel like this is a standard feature in most apps nowadays. Ulta needs to include this feature.

Embarrassed for Ulta. These positive reviews must be fake or reflective of an ollllld version. Worst app I’ve ever used. Search bar is useless, chat services helpful half time time if you have the patience to get through 40 minutes of repeating the same simple issue. Point multipliers are activated but don’t apply accurately so you have to deal with customer service to correct (see above). App will just constantly crash as you try to use it. Will say an order was placed and place a hold on your CC but never send a confirmation and make you deal with useless customer service to get nothing but non-answers (again, see above). Ulta is a huge company and it’s honestly astounding that they wouldn’t put more of an effort to improve, much smaller companies are capable of creating a functional app I don’t know where the difficulty lies for them. Ultimate rewards is a great program but for the annoyance I rather spend the extra $$ at Sephora until they get it together.

Ulta is the best!. Ulta is always my go to when it comes to any of makeup, skincare, or hair care needs! The app is so easy to navigate, I absolutely love the beauty tips and quiz’s you can do! They’re very helpful, especially with finding which product is best for you. I online shop a lot and constantly order from Ulta, I never have had a bad experience with ordering from them either. The most recent order I placed, one of the items was missing. I wasn’t too worried considering Ulta’s service is outstanding! I wasn’t able to call but sent a quick email letting them know I didn’t receive one of my items, they responded so quickly and sent the product back out within a short amount of time! Ulta will always have my business! ❤️

So buggy I buy LESS makeup. I love this app so much. I am an awful late night shopper and a makeup junkie to boot. But ulta’s app loads so slow, is so clunky and hard to traverse I almost NEVER complete a purchase! Looking for something you favorited? It loads your OLDEST faves first! Want to clear out old faves/things from your cart? It’ll take 2 minutes each! If you’re on a low buy or no buy and love to add things to your cart like me, definitely download this! Clearing out your cart 1 item at a time can take 20 minutes! I almost always get bored and leave before making a purchase. And before you say it’s my internet, it does this with Cell service/any WiFi. I realized it was the app when it happened with Google fiber. Thanks Ulta, you make window shopping a pleasure!

App is buggy. Maybe it’s just today..I don’t know, but I’ve been trying to place an order for an hour and kept having issues. First, the app keeps freezing. Then, I added things to my cart that said available for store pickup, then get to checkout and it wouldn’t let me choose store pickup. Meanwhile the app is freezing up multiple times…so I removed everything from my cart and added it again, and now it’s allowing me to choose store pickup. Then, I get to check out and use Apple Pay, the screen kept freezing and my order didn’t go through. I attempted it 3 times and the same thing kept happening. I went out of checkout and back in and chose PayPal and my order went through. Not sure what’s going on today but if I weren’t out of items and needed restocking I wouldn’t have kept trying to place my order.

Can’t even order!!!. I found 3 items in the app, the sale is an app only sale. I was order close to $200 worth of products. I’ve been getting an error message for 2 hours. I contacted support and the lady named Mary says stuff to me that isn’t even grammatically correct, so I don’t even know what she’s telling me. Then she repeats the SAME QUESTIONS! I had to explain to her FOUR TIMES that I can’t order on the website and get the sale prices. So I’ll pay over $30 more ordering outside the app. It’s bad enough to not be able to order and get a message to TRY AGAIN LATER, but then to try to get help and waste 45 minutes repeating myself to Mary to end up being told they’d get back with me. I bet they will, after the sales are over! I’ve uninstalled the app, and it emptied my shopping cart. I’ve tried everything. Why have app only sales if your app doesn’t even let people order!

As good as it gets. I’m so impressed with this APP. Like another review pointed out, the developers of this APP have totally nailed it. I just love opening up my APP in store to quick reference reviews for products I’m deciding between. I’ve even used it in the store when helping our customers at my ULTA. It’s fun to check out my points and also activate my bonus deals. I can actually plan out my purchases now when I see 5x the points being offered on my fav products. And I love the interactive ad that’s built into the APP. Coupons are there at the touch of a button, no more fumbling on the internet at the register. If you are a die hard ULTA shopper, you must download this APP! It will help you save money and be on top of the specials and promotions! It’s that awesome.

Search function malfunction. Every time I search for something the app displays a blank screen that never loads. To work around this I have to go back and search again and it works just find. Glitchy and annoying. Update: the search function has improved somewhat. I still see the occasional blank screen when trying to search or start a search. Additionally I wanted to update my review to provide feedback that if a coupon available in the app is single use only it should reflect as such once used by the user. As it stands now I believe I used the $10 off coupon available to me in the app but in reviewing the coupon there is no way to determine that it is no longer valid for use.

Worst Costumer Service Ever. I have had this card for only a few months, I had never had a problem with the payment, in fact the month that happened according to me was the last. It happens that he fell into late payment because now his system does not allow payments after 5:00 pm, something that I did not know. I finished paying the card but my last payment fell on a late charge, I called customer service so that as a courtesy they would remove the charge. Since it had never happened to me and also because I already wanted to have my card up to date. The person answered my call Christopher simply and simply did not feel like helping me. I am not interested in continuing to use this card with such rude and uncourteous customer service. I had the same problem with another card that same day and they did not give me any problem. Think about it before you grab an ultra credit card

Ulta always has my passion for all my cosmetic needs!. I am a jewelry designer and when it comes to color and texture I know not only can I be inspired for work but I can create any look I choose at Ulta! I consider my face a blank canvas. Therefore I can create a unique look with all there is to consider all the options that let’s me be uniquely me! I love Ulta not only for the wide assortment of cosmetic lines but I can also choose a price point I am comfortable with. Along with all of what I have written above, I have received the best customer care experience from their beauty associates, advisors, assistant managers, to their managers! I value that Ulta values me! I really do! They prove it with extra rewards, promos, and coupons! Yes, because of the service, friendly staff, and rewards I receive I am a repeat customer that feels like “ the kid in a candy store”! Thank you Ulta from your great retail staff and online store to the president of Ulta! I high five all of you for your hard work and dedication to make the Naples, Florida Ulta stores a FIVE star experience! Melanie White Naples, Florida

What’s w/ pick-up in store items. I live in Jackson Wy. The nearest Ulta store is 2 1/2 hours away in Idaho Falls. I have never had the problem of shopping online that I am experiencing now. Apparently some items are pick-up in store only. However, if I’m trying to buy Cover Girl Lip Liner, only some of the lip liners in the very same category need to be picked up @ the store. And on it goes!! It’s highly frustrating & I’d like to know what’s going on. Is this your answer to try & increase traffic in your stores. I’d guess most if not a good share of your sales are online. If we don’t have access to all the products that you list online we’ll seek out another online make-up source. It’s not worth the aggravation. Dr. Jill Bates Jackson (Hole) Wy.

Please fix issues!!!. What’s going on with your app? It’s not allowing me to see and access products I want - instead repeatedly takes me to the same “recommended for you” page!! I’ve tried various ways to work around to no avail. No, not my phone…definitely the Ulta app. Also, a longstanding problem is when I “like” a review, it returns me to the original product posting. Awful. I’m disappointed in the overall user ease of your app, especially compared to that of Sephora’s, which has superior updates and easier customer experiences. I do enjoy shopping at Ulta, but am growing tired of the tediousness of these valuable time consuming app quirks that are seemingly never addressed by your computer software engineers. Ridiculous.

Just one problem……:(. I love Ulta a lot! I’m constantly going to their stores and buying plenty of stuff!!! So that’s why I got the app…. After I got the app it wouldn’t let me in and it says that there is an error and it said nothing about the Internet problem is just wasn’t functioning well. However I have been able to get in once and scroll threw stuff for about a minute and then it kicked me out and said there was an error with the app. I started to get confused why it keeps on doing this so I was trying to change the internet and WiFi stuff but nothing changed. So the only problem is that it’s not letting me in to purchase or search through new products. 😔

LOVE ULTA! But coupons are kind of a game!. I love Ulta and the coupons are nice and all, but sometimes they are too complicated. You have multiple items in your cart. A coupon for pickup but your items are not available for pickup. Get to cart, your coupon doesn’t work fir this item, Happy Birthday FREE Gift, oh buy you can’t have your gift if you use a $10 off coupon. Only one coupon can be used, but the gift is a “mini”, so not like it’s something worth a lot of money. Why not just have it as an “add to cart”. Why offer 2 BD gifts if really you can only have one? It doesn’t say “your choice”. Of course I’m going to pick the $10 off! Simpler and not as many hoops to jump thru would be better. But I appreciate any savings or anything free 😉

App functionality is awful!!. - Searching: Half the time when I search something that should be VERY simple to get a result for I get a slew of erroneous and just outright wrong results. - Listings: On the occasion I do find what I’m looking for the photo listing is so sub-par I wouldn’t buy it anyway in most cases. Photos are way to compressed, they have NO option to click on them to expand them, and you can’t zoom in at all. These are basic low-level features that have been around for decades at this point. The fact that they can’t figure them out does not inspire confidence in purchasing from the companies app platform. - Descriptions: The quality of product descriptions varies widely across the apps listings. Some are bare bones descriptions and some have exhaustive product information. While they do get some leeway here since I’m sure this has to do with what the parent companies provide them regarding the products, they really need to demand a bit more information in A LOT of instances. - Overall the app just isn’t conducive to an enjoyable “shopping” experience. - It doesn’t inspire confidence that the developers and others managing the app are up to date on tech features and standards, which in turn causes questions about whether our information as consumers is actually safe.

Terrible customer service. I ordered some makeup on the app recently and I used Apple pay. Unfortunately, I had an old address on my Apple pay and the app used that address without any confirmation, I just clicked "pay with Apple pay" and the order went through. After I saw the old address I looked everywhere for a way to cancel the order, but there was no way to cancel. I sent out an email but by the time it was read, it was too late. The order had already been shipped. Ulta did not offer any refund unless the new residents return the package to sender. Basically I'm out X amount of dollars and there's nothing I can do about it. I'm pretty upset. I know it's my fault for not updating my address, but the fact that they have no way to cancel an order is scummy. Buyers beware, check everything before you click buy because there's no going back!

Worst shopping app I’ve ever used!. I never review apps but I felt like I needed to review this one in hopes of an update. Recently I’ve turned to online shopping, especially for makeup. I figured it would be a lot more stress free using an app to save all of my products as well as mark my favorite items, but on Ulta I prefer using the website 100%. The site keeps telling me my connection failed when I can go onto the Sephora app and use it flawlessly on the same WiFi connection. This app has limited pictures of the products which also make it hard to see what you are purchasing. This app also claims you can virtually try on products, which I love using with the Sephora app, but I have yet to find a single product with this ability. Updates definitely need to be out for me to even think about using this app compared to the actual website.

Pretty buggy, can’t trust it.. It allowed me to schedule a hair appointment, then I got a call a week later from the salon that they weren’t actually open that day and we’d have to reschedule. Then I went to order a hair dryer that the app said was in stock and available for pickup. First, when I went to pay, it only allowed me to add one gift card, which is annoying because I have money on two different ones; when I tried to add a second gift card, it just replaced the first. Then, three times I tried to submit the order and it said there was an error and to try again, and the fourth time it said the hair dryer was actually not in stock so I’d have to pay to ship it (plus wait for it to arrive vs having it the next day) but the item still says in stock when I click on it. It’s frustrating, why have an app if so much of the info in it is inaccurate?

Nonfunctional. I’ve been trying to access the website but i keep getting an error message saying I do not have permission to access the site - tried multiple browsers, and the same thing happened with all them. Just downloaded the app, and all it shows me is a blank white screen - there is absolutely nothing - but after a minute, a box popped up telling me to enable notifications. That box looked perfectly fine but after closing it, there was still nothing loaded in the app - it’s completely blank with no visible menu options or anything, and it did appear to be fully loaded, it was not just taking a while to load. It would appear that it is not possible to shop at Ulta online. This is not going to mean I will shop there in person. I just won’t shop at Ulta at all. There are plenty of other beauty retailers online.

Dirty dealing. I’m a long time Ulta customer, I’m in the store weekly. A few weeks ago they had a daily sale for a Urban Decay Naked palette. Since the store was closed I tried to order my item online . Kept telling me that my transaction would not go thru. I called customer service to see if I could place my order with them ....low and behold they don’t take orders over the phone . Then I open a chat on the site and I’m told my Acct is on hold and no reason was provided !!! It takes 7 days to get that fixed but get this They will not honor the price of the deal 7 days later! My blood was boiling I felt like I was being scammed ! I tried feverishly to get my issue resolved and no one could help me!

Coupons and birthday gift. When I opened my app and saw Ulta was giving me a birthday gift, I was excited. Then I realized I had to buy something to get the gift. After deciding to buy my husband something I was going to pick out my gift. I tried to see what was in each group or get a description of the items but page wouldn’t increase the size so I could see what was being offered. I went ahead and picked out my husbands stuff and now the bday offer won’t load and my $15 off $70 purchase is not showing either. I’m so frustrated I doubt I’ll finish this order or ever order from Ulta again! Maybe Ulta will care enough to contact me and fix this order and possibly give me an additional discount. A company this big should have a professional network administrator who is responsible for ensuring these problems don’t happen.

Can not add Ultamate Rewards to Apple Wallet. I love the app for being able to access my Ultamate rewards. However, the app is deceiving, you can not add your Ultamate rewards card to Apple Wallet. You can only add the Ulta MasterCard (I only found this out after contacting their customer service). What is deceiving is you can access your barcode for Ultamate rewards and there is an option under the barcode to “Add to Apple Wallet”, however after selecting your favorite store and clicking on “Get Pass” you get an “OH, NO” error message, it simply will not work. Disappointing because It’s really convenient to have all of my shopping reward cards all in one place in Apple Wallet (Smiths, walgreens, Starbucks, etc...) Ulta needs to remove the “Add to Apple Wallet” feature when accessing Ultamate Rewards if they aren’t going to make the feature available.

Better customer service. I love shopping here because that alway have the brands I use. Unfortunately they are lacking in customer service. Every time I have a question they act like I’m bothering them. This is not an isolated incident this happens all the time. Even the people at the check out are just down right rude. I have been shopping here even before they moved to The Collection. Yes I have thought about shopping at a different store but as I said the always have the products I use. I don’t know if they hate their job or just don’t like being bothered but I have decided to try Sephora. I am not the only one who this is happening to. Several of my friends brought up the same issue to me.

The app for the store is great but don’t pay your credit card with it. Becare when paying your credit card……. …..The store app is great just don’t pay your credit card through it it glitches it takes out two payments and then the company (comenity Bread financial )says that you did it because there’s no way for the system to do on its own and that they have too many failsafes for it to happen ….. go directly to the credit card companies website and pay your credit card. They don’t believe you when you tell them you’ve only paid one payment and two payments were taken out. This is happened multiple times and it’s even dropped off on its own and only kept the one payment. They Kept assuring me that I made this happen. That I paid two payments through the app on the same day with one minute of the previous payment .

NO STATEMENT FROM ULTA/IT YET.. sooo Ulta has YET to release a statement about their technical issues. i shouldn’t have to navigate to a reddit thread to find out why the app hasn’t been working. i’ve spent $0 at ulta for a month now does ULTA even care? if they release no statement i will be taking my rewards elsewhere because they obviously can’t be transparent or FAIR to their LOYAL CUSTOMERS enough to explain WHY or give a timeframe to when these technical errors will resolve. DO NOT let ULTA treat us this way, i always fought for them over sephora well guess what, they’re still ignoring our concerns all over social media i’ve been disgusted from what ive been seeing. im leaving their salon and my rewards, deleted the app, won’t devalue me as a customer and think ill ever spend money in your store again. they really think all of us are fools and will forget about this incident after months of frustration and their gaslighting. i’ll certainly forget about you that’s for sure. peace.

Possible suggestion/solution. The screen froze on me but otherwise really good so far. Would you consider putting kits or package/bundle deals in there own category? I shop specifically for kits. That’s how I get to “test” products in a more affordable way. I get to use items that I wouldn’t ordinarily have picked for myself. If I really don’t like something then it’s not a huge loss and I just pass it on to someone else to try. But if I like it... Well, I’m sure you can see where this is going! I’m going to feel super special if you already do and I just haven’t seen it yet!! I hope you have a great day and thank you all for all of the work you’ve done, sacrifices you have made and crap you’ve dealt with to make this app for people like me. I really appreciate each of you!!

If you’re going to switch to an only on the app feature, please format it as such.. I am a pen and paper type of person. I love having the physical copy of the ad. With that being said, if you are going to force us to switch to a digital copy of the ad, please make it to where the ads are then designed to be single page view. It will make people use the ad more, and allow those of us that are visual people to be able to fully enjoy the app based ad experience. Having to flip back and forth is not pleasant. Because you don’t have to do both versions anymore, there should be someone who can fix this and maybe just see if it is actually pretty to look at in the app, instead of just continuing to use the same design. It’s not fair to your customers or the businesses you work with.

This is one of the least user friendly shopping apps. I’ve ever used. Why can’t someone checkout using more than one gift card? Want to “merge” cards? You can only merge two at a time. And to do this requires typing in 16 digit card numbers plus 8 digit codes for each card. If you have more than 2 cards, you have to repeat the entire process. There’s no reason that this process cannot be simpler as it is in many other apps. Decided my purchase wasn’t necessary because this process is insane. I’ve ever used. Why can’t someone checkout using more than one gift card? Want to “merge” cards? You can only merge two at a time. And to do this requires typing in 16 digit card numbers plus 8 digit codes for each card. If you have more than 2 cards, you have to repeat the entire process. There’s no reason that this process cannot be simpler as it is in many other apps. Decided my purchase wasn’t necessary because this process is insane.

Bring old version back. With the new look there’s so many things wrong with app. First, is the save for later and favorites. I can no longer add things for save for later or favorite any items I would like to later on add to my cart. Second, as an Ulta employee we have no way of syncing customers account to their in store account. I have tried every link or external links and it has just lead me to the same page which is just to log on. This has us sending our guests to guest services. It is also inconvenient for those who want to keep track of their points and activate their point multiplier. Lastly, I can no longer see how much points I can get if I were to earn a certain amount of points. It use to let me scroll through the point list but it no longer does that. I hope that Ulta fixes this with the amount of the same complaints they have been getting.

I ❤️ Alta Beauty!. I’m currently starting to do/buy makeup! I don’t wear a lot since I’m young, but I love shopping at Alta! It can get a little pricy sometimes but it’s worth it. And on the app I get notified when a new product comes out from my favorite brands! The makeup brands I like, like Tarte, Morphie, Colour Pop, and Anastasia Beverly Hills are all in the stores and online! I eventually want to work at Alta because everyone is so kind and inspiring! The newest and best products are always at Alta! I definitely recommend the app for all of your favorite brands, and you can even try on makeup! Sorry, I got a little personal and talked about working at Alta, but I wanted to share the experience you might be missing out on!

Online does not accept merchandise credit. Rate is very low bc I specifically asked the store rep TODAY if I returned the item (which she would only give merchandise credit card) … can I for sure use the merchandise credit on my online purchase tonight … I told her I was waiting until Black Friday sale started tonight to use it. She said yes it would work. I have tried several methods with no luck. I then googled and found out I cannot use merchandise credit online. So not only did I rush to return a defective product, now I cannot get the Ulta Black Friday special and use my Ulta credit. To top that - the Ulta Black Friday special now shows to only be online and not in stores And this was NOT specified in the flyer for Black Friday. I am EXTREMELY disappointed and have to cancel my entire transaction… and now I have this silly Ulta merchandise credit card with no way to use it on the Ulta Black Friday item I want. Livid… that’s my word for this. LIVID

Problems protecting my information. When I was signing up for my ultamate account I had accidentally entered an incorrect email because of this, when I went to ship my order it asked for a confirmation from my email I checked my email and nothing came of course because I entered the wrong one, but there’s almost no way that you can reset your email and now whoever‘s email that I entered may have my information. I have tried calling them, but I can’t because you have to have your your phone number entered into your account which I don’t have. I can’t put my phone number in because my account is experiencing difficulty changing emails and phone numbers. Whenever I reset it it says that the email/phone number is invalid no matter what I change it to. I don’t know how to address the situation other than to leave a review and to remove my card from payment methods in hopes that nothing will happen.

Delete the app and redownload. I love this app and I use it quite frequently to do curbside pick ups for my daily routine. I was very upset when nothing was downloading and I was in a hurry one day. I looked to see if there was an update yet since the iOS 14 update. I saw all the negative app reviews saying this was a problem for everyone. I thought well I tell patients all the time to delete the app and let’s try again. I took my own advice that I hate hearing and deleted it. It fixed the problem and I am now able to use the app again. So for anyone struggling with the app not showing anything give it a try. As much as I hate that advice it worked.

Lauri O.. Love Love Love Ulta have been a member for yrs. Love all their products. It Products, Must have Bye Bye Foundation in Fair Light and Fair, Bye Bye Pores. Love Tarte, Bare Minerals Eye Shadows, Benefit The Pore Primer Fessional Too. Juice Beauty, Burt’s Bees, CeraVe, DermaBlend, DermaDoctor, First And Beauty, La Roche-Posay, Mad Hippie, Mario Badescu, NYX Shadows, Sunday Riley, The Ordinary, Tula and other natural organic healthy products and Cruelty Free too. Great Perfumes , Hair Brushes,Hair Rollers and more. Great customer service friendly too. Also I have noticed the majority of their products are all going organic and natural. I’m very happy about that. I am 62 years young and have very Sensitive Skin all my life having Endometriosis an auto-immune disease with hormones out of balance and cancer survivor. Having products like CeraVe, La Roche-Posay really make my life a lot easier. Love your products.

As a beauty enthusiast, I love it!. I love Ulta, it’s one of my favorite stores and I absolutely adore shopping there! So obviously I had to get the app to make everything easier. The app is easy to use and you can easily access whatever you want to do, whether it’s searching for products or writing reviews. I love the Favorites tab; I use it to list products I want to look at next time I go shopping, since I don’t online shop. One thing I would like to see come to the app is a place where you can see whether or not you’ve reviewed a particular product before or even a page full of just the reviews you’ve left. I like reviewing products, but sometimes I forget whether or not I have and it would be nice to see what I said what the product overall.

New layout terrible. This app is aggravating. It’s convoluted in its presentation, and I am constantly searching and guessing where to find things that were previously easily accessible in a layout that was more intuitive. This new layout is cluttered, unorganized, and not user friendly. I shouldn’t have to search this hard to find the ads. The home page on the app is just a collage of product pics for items I don’t care about: their “featured” items. You have to navigate away from the home screen to begin shopping by category, etc. This should be available on the main screen. I can’t deal with this new design. Aggravating.

Ultra Beauty App. Ultra beauty app is a nice app because it has special features unlike any other apps it matches your foundation and there is an option that helps you find your best and most needed skincare routine. Plus they sell great products and they have 21 days of beauty and nice sales for all that stuff like hair, makeup, skin, body, and feet. So, that is why I highly recommend getting the Ultra beauty app because it lets you in on sales and if your out of something you can order and it will come to your house because of corona. I’ve been wanting to test out the cake my day face mask by I Dew Care because I read so many reviews and they say it smells good and I’m hearing many positive things. But I’m broke so I can’t but it. :(

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Ulta Beauty: Makeup & Skincare 8.6.1 Tips, Tricks, Cheats and Rules

What do you think of the Ulta Beauty: Makeup & Skincare app? Can you share your complaints, experiences, or thoughts about the application with Ulta Salon, Cosmetics & Fragrance, Inc and other users?

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Ulta Beauty: Makeup & Skincare 8.6.1 Apps Screenshots & Images

Ulta Beauty: Makeup & Skincare iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 8.6.1
Play Store com.ulta.UltaMcommerceApp
Compatibility iOS 15.0 or later

Ulta Beauty: Makeup & Skincare (Versiyon 8.6.1) Install & Download

The application Ulta Beauty: Makeup & Skincare was published in the category Shopping on 11 November 2012, Sunday and was developed by Ulta Salon, Cosmetics & Fragrance, Inc [Developer ID: 561930851]. This program file size is 133.43 MB. This app has been rated by 1,285,472 users and has a rating of 4.8 out of 5. Ulta Beauty: Makeup & Skincare - Shopping app posted on 27 February 2024, Tuesday current version is 8.6.1 and works well on iOS 15.0 and higher versions. Google Play ID: com.ulta.UltaMcommerceApp. Languages supported by the app:

EN Download & Install Now!
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Ulta Beauty: Makeup & Skincare App Customer Service, Editor Notes:

Fixes to some production bugs for a seamless shopping experience. Enjoy!

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Find on this site the customer service details of Ulta Beauty: Makeup & Skincare. Besides contact details, the page also offers a brief overview of the digital toy company.

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