Vagaro App Reviews

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Jessica is an absolute PRO!. I was so lucky to find Jessica over a year ago! She is not only amazing, her work is 100% on point! She is consistently outdoing herself, my lashes are always beautiful and I feel fabulous when leaving. She is always punctual, in fact I can’t remember a time in over a year she was late or had to cancel. I look forward to every appointment as if I was meeting a friend! Thank you Jessica for your outstanding services!

Very handy for Deaf/HH clients. I’m Deaf, but can “hear” with CIs, but phones are not my strongest suit. I LOVE this app because it allows me to book appointments at my favorite salon and it’s so easy to use and to find when I can book with my favorite stylist, or to find the next available appointment. Especially when it’s after hours, and I realize I need to book an appointment. Booking right away when I’m thinking of it instead of having to wait later (and I’m likely to forget to) is very convenient!

Carrie is a rockstar!!!. I have been seeing Carrie for many years now. She is the best- my feet look and feel fabulous every time I leave her! Over the years I’ve had some problems with my feet and she is very knowledgeable about how to deal with them and has a great program for diabetic patients as well. She’s kind, funny, great to talk with and before you know it you are leaving with the best pedicure of your life!!

Very helpful when looking for last minute appts or appts while traveling. I've moved between 4 cities in 3 different states over the last 2 years, and the app has been helpful to me when looking for new providers/techs, as well as when I just need to find someone with immediate availability. The design and concept are great, I just wish the folks offering their services on the platform would take full advantage and manage their pages a bit better. I'd also like to see more of a push for reviews, and more consistency; there are many times I will create a filter and won't have any results, but if I do the same inquiry a bit later, multiple availabilities populate. Definitely a must have app if you're constantly traveling and aren't able to commit to a regular schedule of services, or if you need to schedule something right away and just need to see who can help. Tons of potential if the users took advantage of the app in it's entirety.

Easy with options. A few years ago my Stylist- Stormi Jones,owner of Stormi’s in Berwyn,Pa decided on Vagaro system to handle her appointments. In the beginning I struggled a bit as it was not user friendly. But the people at Vagaro responded quickly to feed back and soon it was clearer as they streamlined the system access and made it easy to go directly to Stormi’s to set up an appointment. The system gives you options to look at all the salons/stylists in a geographic area. Thus can be helpful when traveling and you need a salon. I find it very helpful and I can make appointments at a time convenient to me. Give it a try!

Cryo customized Curves. First let me start off by saying this is not a scam and I am I real client of Brandy. The service that she is providing is so amazing. She is very professional and makes you feel very comfortable. You will see very fast results within your first session. As women especially us that have children and have c-sections our body’s start caring a lot of fat and it causes us to be insecure and depressed but brandy’s work gets you back to looking like that girl you where before the kids. I am so thankful for her and the service she provides.

Love the apps useful. Love this app, I can schedule appointments without having to make calls. So easy. Find new businesses. Can use app to see what upcoming appointments I have. The books. I would like if the app would one day sort upcoming appointments the separate current ones from canceled ones. It would be great to be able to reschedule an appt via the application and not have to call the business. There is a little bug when you chose a service then select a date that it removes the service so you have to reselect the service. A bit annoying.

Brandy Williams. Brandy has been doing my over about 20yrs now! Very professional always attentive to the needs of your hair. Brandy is such a talented Stylist I’ve never been dissatisfied with any service, I as so many others appreciate that she a healthy hair Stylist, she will tell you if things aren’t good for your hair! Instead of just servicing you for the money. If you’re looking for great Customer Service, Professional beautiful atmosphere try BW SALON & SPA.

So efficient!. This app is great! I had a huge event to go to last minute and in less then a week I had my hair, makeup, eyebrows and tan appointments all set up and done. I love that I can keep all of my beauty appointments all in one spot! The services are so detailed and you can pick which staff member and which time/day that works best for you! I’m also finding services that I had no idea even existed. I suggest to any woman to download this app…it’s so worth it!

Stole My Money. I used the app to book an appointment with a new stylist. Unlike booking on StyleSeat, apparently this app needs additional approval from the stylist. When booking, you have to pay 40% of the service to confirm. I decided to cancel my appointment, as I wasn’t able to get in contact with the stylist to get a confirmation, and to my surprise the site said I wouldn’t be refunded the 40% that I already paid. This is contrary to what is listed under the cancellation policy, at the time of booking. The policy stated that cancellation had to be done 24 hours before the appointment in order to not be charged and I was cancelling a week before the appointment. I tried to call customer service and a recoding said that the number is for technical support and that all other calls would cost $10.

Great Appointment App. Love this App!!! Keeps accurate accounts of upcoming and past appointments at my favorite beauty spot... seriously, I don’t know what I would do without it. I used to keep notes in a little note pad,, I constantly lost it or forgot it at home, tried a pocket calendar, same results. This App tracks the appointment from beginning to end, who the appointment is with, the times, costs and it tracks past appointments. I can schedule an appointment with my favorites at the spa and if I have to reschedule or cancel, I can do it with just a touch. Love this App!

One of my fave apps!. After covid it’s been hard getting appointments to my old nail salon since nobody just walks in anymore. I went a whole year without doing my nails not knowing this app existed. Luckily I found it when searching in google for online nail appointments and tried a few options but none were as easy and impressive as this app. I set my appointment through the app. Enter the name of the technician or just anyone if your technician isn’t available. They send you messages to remind you of the appointment. You can cancel with 24 hour notice … honestly it can’t get better thankkkkkk youuuuu!!!!!

Easy Scheduling. Very glad my barber shop adopted Vagaro. Where no scheduling was available, I am now able to easily schedule appointments for me and my son. Prior to that, finding the time to grab my boy and dash down there was difficult enough. Then you had the dread of walking in the door and seeing four people already waiting for our favorite barber, it was such horrible hit and miss. Vagaro removes the uncertainty and I can more easily plan our time more efficiently.

Amazing Lashes. I’ve been going to Regan for months for lash extensions. Post COVID I rarely wear makeup during the normal day to day work. With the help from Regan I always look on point with perfect lashes. Having the extensions is a great way to put my best face forward and look put together. She has a gift at assessing what’s best for each person based on your eyes, level of upkeep and your current lash status. If you’re in the fence about lashes- take the leap, it’s so worth it!

Make adjustments. I just left this business, I wanted to leave a review with photos on this app since there is quite a bit of users and they use this as the main scheduling app. I am highly disappointed because I could not give this business a rating since there was not an option to rate it without making an appointment, adjustments need to be made to allow for reviews without having to access appointment schedule. I’m not happy with this app and most possibly taking it off of my phone and not ever using it again because of this. This needs to be fixed if you want people to continue to download/use/utilize appointment settings etc. in the future

Melissa Canino. Melissa Canino is the most professional, trustworthy, and caring Stylist I have ever had the pleasure of working with! Her Master Colorist Credentials are impeccable, including her experience at the prestigious Elizabeth Arden Salon in Washington, DC. She attends numerous Continuing Education opportunities, including an International Master Conference in Spain recently. She treats me and my daughter, not just as clients, but she genuinely cares if we are succeeding in accomplishing what we each need and want for our personal hair goals. Melissa genuinely cares about her Clients, and I highly recommend her Services....she is a Rock Star!

Regular user & I love it - more businesses should use this app!!. It’s so easy to make appointments and find info - I LOVE this app!! I make all my bi-weekly nail appointments through the app I’ve used it in the past for eyelash extension appointments as well (when my lash girl used Vagaro). The only thing I wish that would be different/better (and it’s nothing against the app at all) is that more people & businesses would use the app bc then I could make all my appointments with it and also find more info/prices when it comes to new businesses I'm considering trying. If you’re a business owner you should def use this app!!

Easy to Use!. The Vagaro app is set up nicely. The businesses listed are organized well and the information about them is clear and easy to find. The information listed is easy to use and navigate through. Colors and graphics are great. Having the maps to locate where businesses are is key. It’s helped me find many businesses I didn’t know about in just one app.

Inconvenient for Cancellations. App works as intended and setting up appointments with the reminder texts are great. I had no issues with this app until now where I tried to find a way to cancel my membership. Looking through the entire app and not being able to find anything that said “cancel membership” led me to call support. Once on the phone, she was kind enough to provide the number to the business and informed me that I have to reach out to the business to cancel. Now I have to create discussion in order to cancel and that is a huge inconvenience for me. Providing 3 stars because it hasn’t failed before, but otherwise would have earned a perfect rating from me. I suggest app developers make it an option to cancel via app.

Superior haircare, knowledge and service!. I’m so glad I met Raven and depend on her for keeping my hair and scalp beautiful and healthy. Every experience at her salon is healing and wonderful. She shares deep, evidence-based, knowledge about products and state-of-the art techniques. Her hair oil and leave-in spray conditioner are the best I’ve ever used. Her humble, creative nature is always a pleasure to engage with and her head spa services are second to none. I always feel smarter and lighter as I leave her salon. She’s a gift! Experience her salon and services for yourself!

Excellent app. I have enjoyed using this app for a year or more now. It’s so helpful being able to make appointments without having to talk out loud (like when in public). Also I enjoy seeing the available open times and looking at different days/times to compare to my calendar. So much better than the dialogue that goes on over the phone. You can set up reminders, add to calendar, and you can go back in to look at past and current appointments as well as rescheduling an appointment. So great!! Try it!

Love this app!. Literally am so in love with this app!!! Only one problem, your suppost to be getting “points” for making appointments at your favorite places but I’ve made literally 6 appointments and I still have no points so that’s pretty annoying but other than that it lets me look around at other places that I never knew about before and lets me find places near me and also gives me money off of services while booking through the app! I love it but again the only thing I don’t like is I’m not getting points, and I’m not really sure what points would do but if a developer sees this could you please let me know how to get my points? Because I’ve gone to the appointments I’ve made on the app and I thought maybe after you went to the appointment you’d get the points but that’s not working either! Anyway if your looking for fun things to try around your area and get a discount while doing so definitely check out this app! It’s amazing and it lets you give the people and the places reviews also! Give it a try you’ll love it!

Awesome, time- and hassle-saving app!. I love how quickly and easily I can set appointments for the whole family and work around everyone’s schedule without having to waste someone’s time on the phone! Plus, I can set an appointment right when I think of it—often at midnight—instead of having to wait for business hours. Love the “add to calendar” option, love that reminders are sent directly to each family member, love everything!

Smart & Easy. Does the job and makes it easy. I only wish more salons were using this, but I suspect this will be as successful and widely used as OpenTable has become. It takes away the hassle of calling, maybe being put on hold, or possibly wanting to call when the salon is closed. Plus it allows you to visualize your options. I think it also provided my info to my aesthetician so that she could text me and confirm other details she needed for the appointment (current skin status, etc).

How to enjoy a haircut. My haircut is something now that I look forward to every time. April knows just how I like my hair cut as she basically guided me into a style that suits the limited amount of hair available. I have now done away with the dreaded “comb over”. Besides being very professional and experienced she has a personality that has resulted in a friendship that I enjoy and I suspect she feels the same way. Thank you April, see you soon I hope! FrankP

Please Adjust Appointments Tab. I really love how easy this app is to use; I use it to schedule my hair and eyelash extension appointments; however, I really really wish there were more options under the Appointments tab. Sometimes life happens and I have to cancel and reschedule, and I find it annoying that when I go to view my appointments my only options are those booked/cancelled and then the ones that occurred in the past. Please make a ‘cancelled’ filter option. When I go to look at my appointments I really only care about the ones currently scheduled and seeing the cancelled ones get in the way. I don’t care about those, I initially only want to see those appointments upcoming.

5 years old at a Barber Shop. My son used to have complete meltdown whenever we took him to get his hair cut. I would have to sit in the chair and basically restrain him to get his haircut. It’s was traumatizing for me and him. Then we found High Class. I promised my son a toy if he was good. When he was done he said i don’t need a toys, they guy are really good. Now he goes in and looks fresh after he leaves. The barbers are so calm that he often falls asleep in the chair. We love JHONOTHAN and RAYMOND but all the barbers do great work. Hands down best barber shop!! We desperately needed this in our area!!

Buggy and frustrating - try to book direct. Compared to other apps that allow you to book with services, I find this one hugely frustrating. Sent to its web page to reset a password, the page wasn’t formatted for my phone’s screen so the “next” button was impossible to click on. Back in the app I had to enter excessive amounts of information on each person I was booking for (I’ve booked several times before), nothing seemed retained in the account. This isn’t an unusual experience, I’m aware but it’s frustrating when apps like this are meant to save us time and effort but are still a distant second to picking up the phone and calling the business direct. I could have sorted everything with a text or a 60 second call, next time I will

Dominique Caron. Truly an exceptionally talented esthetician ! She provides personalized care that is specific to your skin care needs and goals in a comfortable / relaxing way . Dominique always provides recommendations in follow up to treatments without pressure to invest in products you don’t need or can afford . She even sends a text checking on how I am doing a day or two after a visit which I never experienced elsewhere !

My private sanctuary. The owners have been incredibly accommodating to my needs. Life has been rough for everyone on this planet & this quiet, serene environment helps me mentally and physically. From being a healthy & quite an active woman to barely walking normally, Zen Sweat has been the only place I am able to release my stress without being bothered with mobile devices, phone calls, life’s daily demand. It allows me to have 100% ‘Me Time’. I absolutely adore the owners.. they keep it immaculately clean. The minute I enter Zen Sweat, inhale the invigorating scents while removing my shoes..my body & mind can begin to relax & begin meditation & yoga 🧘 stretches 💕

Poor UI. Poor UI: 1/ Re-prompts for location services to turn on every time the app is opened. Once declined, it should not ask every time the app is opened to go to settings 2/ Way too many steps to check out and each step is on its own screen (so each successive step has to load). I have to confirm the user, add to cart, confirm payment, and click a check box to acknowledge the refund policy - every single time. Very clunky. Even if the app is intended to be modular all the successive and seemingly redundant screens is painful. 3/ loads slowly (“hang tight” messaging shown btwn every screen) (Update: I received a note saying that they are working to improve the UI and will release any changes with future software updates - much appreciated!)

Poor Navigation. I use Vagaro for one business, a yoga class in Corrales, New Mexico. I have that provider bookmarked in the app, but when I open the app (since it’s infrequent) I have to re-login every time. (You don’t apparently participate in iPhone facial recognition login?) and, from the main page or homepage, there’s no way to access my bookmarks, or I can’t figure out how to access my bookmarks. Why offer a bookmark service if there’s no way to go back to that bookmark? Or it’s difficult to go back to the bookmark? The whole point of having a bookmark is making it easy and quick for the user. No?! There’s five little icons at the bottom of the screen, but none of them say “bookmark”, or “favorite”, or “your merchants”, or anything I could identify… and I’m landed in a place that I don’t recognize. I have to go to the search function to find my ONLY provider that I use on Vagaro. SO, perhaps this app works really great for the host? the person providing the yoga classes? but in my opinion it does not work great for the consumer.

Works, with 1 annoying issue. I use the app to sign up for my fitness classes multiple times a week, and that function works well, however it’s extremely irritating to be told every time I open the app that my location settings are off. I know they’re off, and even if I had location services on, I DON’T WANT TO SHARE MY LOCATION. Where is the option in the app to never share my location and prevent this notice from greeting me EVERY TIME I open the app?!? It’s ridiculous this isn’t already built in, and even more frustrating because it just started happening a month ago, despite the fact that I was using the same app version that I was before this annoyance started, and I made no changes to my Vagaro profile or my iPhone’s settings. Please fix this. I will never share my location with Vagaro, and it’s pretty abusive to keep asking without providing a way to opt out completely.

Wonderful Service. I had the pleasure of Missy providing my hair care and she did a fantastic job. I told her my hair was shedding as well as I had a dry flaky scalp. She identified the problem and treated my hair and scalp. I haven’t had any shedding at all & my scalp isn’t dry. She styles my hair beautifully but I love the hair care that she provides! My hair has grown so much since she’s been doing my hair. Also the salon has a relaxing atmosphere and everyone is very professional! I love coming here! Thanks Missy!

Terrible. “Again, I have canceled this Vagaro prescription months ago!!! Please cancel as I will be disputing every month's charges since my first email of cancelation. Please advise, this is taken very seriously and will be considered as fraud as my withdraw from this monthly prescription has been sought out by me for a long long time now.” I have sent this email to them so many times for the past 6 to 7 months and no response from Vagaro . I highly recommend not using this app. I’ve spent $20 a month I’ve tried to cancel and they won’t cancel… so now I’m in a dispute with my bank accounts that will be going after Vagaro . Highly recommend not using this. For a long time I was number one as a Practitioner in Los Angeles, and after even using this app for a few months I did not get one response using this app and that’s in the biggest Southern California holistic health practitioner

Love it! Love it! Did I say Love it?!?. Okay I’m a bit extra...but since my lash stylist moved to a salon that uses this app my life is actually better! I used to be late and/or forget to schedule my appointments. Vagaro is basically my assistant...and her assistant too! Easy to use, and links to my calendar, sends reminders - love it all! The only thing I’d add is a way to bookmark my specific “usual” appointment so I can re-book my recurring appointments easier. It’s a couple extra clicks right now, so I’m not complaining at all...just a special request if any updates are underway. Love this app!

Love-hate relationship. I want to love this app - and I really do love the convenience of booking a hair appointment any time of day. However, while I can appreciate that the developers keep the app updated, it inevitably makes me log back in every single time it updates. For some reason the app doesn’t work with the password memory feature on iPhone so it’s very inconvenient to try and remember my password, or reset it, every 6-8 weeks. I finally gave up and just started texting my stylist to make an appointment instead of using this app. If the developers would get the app integrated with the password keeper / facial recognition on iPhone I would start using it again. Until then it’s not convenient.

Terrible. This app is beyond annoying. The forced two factor authentication EVERY SINGLE TIME you open the app is irritating and pointless. If I just need to look at my appointment time I shouldn’t need to verify. I opened the app three times in one day and had to verify every single time. I’m pretty sure no one is stealing my account to make random appointments at places. This level of so called security is ridiculous. I just want to schedule hair appointments for my family without it being an enormous ordeal to get into the app. And with no way to shut the verification off, it’s irritating. My stylist has said everyone complains so she’s looking at other options. I’ll be super glad when she quits using this garbage service.

Not satisfied. As with any small business owner. I don’t have a lot of time. I was drawn to Vagaro because everything I read said they would be able to import my old booking system to this one. After weeks of working with a specialist they could only put my information in a spreadsheet and couldn’t not import it. They also, won’t refund service even if you want to cancel the day the recurring bill went through. I didn’t feel as if I , the small business, mattered. Only my payment! Classic example of a once caring company to a greedy corporation.

DOES NOT WORK. I have a specific barber that I have gone to for years. Their website allows me to book through Vagaro. However when using this app to try to take a step out and make it easier, I am unable to find this business. When trying to search the name of the business, it just gives the option of searching my current location. When trying to search any barber in that town, the business does not show up. Again, the business website uses the vagaro booking service and thats how I’ve booked my appointments for years. Unfortunately the app itself does not work. Uninstalling.

Best App for making appointments!. This is so easy and convenient to use and keep my appointments organized and I love the updates and deals!!!! This is amazing I wish every salon used this! ❤️. For real it makes my busy life and scheduling my salon appointments so much simpler and provides the flexibility I need as a customer!!! I can see my options and get a quick facial or brows done and add additional services when I see they have extra time a available 👍❤️

Erin in incredible!. I have been going to a very fancy Medi spa in Kirkland for two years now seeing a board-certified plastic surgeon for simple procedures. Erin has far and away, blown every expectation out of the water. She is professional, knowledgeable, and I felt like she understood me and my needs almost immediately. She listened intently and explained everything that she was doing along the way. I will absolutely recommend Erin and be back.

What’s going on?. I have an account and used Vagaro from instagram when i book my appointments, never gave me an issue. i could check my points (when it actually gives me them.. because most of the time they don’t when it should). I’m able to check my appointments or past appointments, payment methods etc. I decided to download the app and i logged in, but now it shows me nothing. everything i click is a blank page. I tried to open through the instagram (web) method like i used to and also blank. I keep refreshing and closing out reopening app and web and nothing. i’m able to log in and browser but i can’t view anything that has to do with my account. Is the system down??

Finally! All my fave salons are using Vagaro!. I didn’t realize how much I loved this app until I moved and started at a lash salon that didn’t have this app. Having to call in to make an appointment and ask about 5-6 different times that worked for my calendar sucked. I was sooooo excited when they finally got the vagaro app, I’m able to look at all the available times and find what works for me without keeping their receptionist on the phone for a half hour.

Simplifies Appointments. I’ll admit I was a skeptic when I was asked by my amazing salon team to use the app a few years back ... one more app and profile to setup - ugh! Then I saw that I could check all my recurring appointments (I have standing bi-weekly appointments so my nails and hair don’t get out of control!) and look for conflicts to reschedule months ahead of time when there are way more options open on the books. It also helps the salon find times together across different aestheticians and stylists so I can have one big “day of beauty “ instead of 3 different days. It’s so easy and helpful so I would highly recommend 👍🏼😎

I like!. This really simplifies things! I love being able to just look what’s available myself and schedule. I also like how you can search for other businesses just by the service wanted. I’m sure it helps them out too; not having to stop with a client and listen to someone else go through their life schedules trying to see when they can get in!

Terrible customer service, confusing platform where admins cannot make basic changes. It just took me OVER HALF AN HOUR to get a customer service agent to tell me that I cannot edit a class once it has already started, for instance making it into a series rather than 1 class. I am annoyed that I can’t make such changes as an admin and a new user who is prohibited from correcting mistakes for my own business, but okay. But the waste of time - literally half an hour of waiting on this person to figure out the answer to a question that is so simple and so fundamental to the supposed purpose of their entire platform. I will probably go back to the stone ages of using an Excel spreadsheet and PayPal to avoid having to deal with such incompetence.

Baby Pink. I’ve been coming here for many years. Always satisfied with my services. The owner is very sweet and a professional. She expects everyone of her staff members to give excellent service to all there clients. She doesn’t mind working beside her staff members as an equal. Wish is very impressive to me. Today I witnessed her staff welcoming her back and wanting to talk to her. They were actually excited to see her. Kristina your the bomb nail tech and boss lady.

Very frustrating app. This app is terrible for booking exercise classes. For example, it does not show how many spots are open in a class. So if I want to book for two people (or if my wife and I want to book separately for the same class) the only way to know if we can bot take the class is to book for one and then see if it still shows open. Also, I just booked two classes for myself - one for Tuesday and one for Thursday. The Tuesday class shows up in my Appointments but the Thursday does not. So I tried again to book Thursday and it told me I was already booked. But it is still not showing up. These are just a couple of examples in my experience of this app failing to do adequately the only thing it is supposed to be for!

Can’t send messages?. I would not have downloaded this app had my favorite yoga studio not started to use it for booking classes. Overall, the user experience is just fine — not great. Surprisingly, I’ve had a difficult time figuring out how to send a message to the studio via the app. For example, I have a guest pass but I can’t figure out how to use it at check out. It seems I can’t just shoot the studio a note with my question; if I can via the app, the process is not intuitive. Instead, I need to leave Vargo and open an email or message via Facebook.

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Love this app. Love this app makes booking and keeping track of beauty apps easy

Great app. Love this app, so easy to use and more convenient than making a call

Doesn’t work. Not user friendly. Won’t recognise Australia

Aromaria. Try Maria Lopez's custom shellac for the most gorgeous nails ever.

Sore to the core 😍. I’ve only been a couple of times and it’s absolutely amazing ♥️.. Friendly fun atmosphere

Easy!. A quick & easy way of booking appointments.

A problem!. Australian mobiles only have nine digits!!!

So easy!. It's is easy to use, and you can do everything yourself, booking, rescheduling and cancelling appointments without having to call up and bother the people you're booking with. LOVE IT 😁

I hate this app. Gr8 site on the full web page, HOPELESS APP. Living in Australia this app AUTOMATICALLY selects Australia, even after I have turned off location finder and selected the other country. If I didn’t have to use the site I wouldn’t touch the app, in fact I’m deleting it and will just use the webpage - TOTALLY FRUSTRATED

Best Pilates studio in the Hills. A wonderful, welcoming and enclave environment. You are both physically and mentally challenged to be the best you can. Highly recommended

Awesome 🤩. Easy to navigate

Keeps crashing. Not working

Very easy to use. Absolutely love this app. It’s so easy to make appointments for when I need to and easy to keep track of things too! Would recommend using this app

Disappointed. I find this app completely flawed. - You can't delete individual notifications. It's all or nothing - My beauty therapist makes and changes my appointment times and the app says that I've initiated the change....I don't like that - When she makes the changes I can't reject the changes if they don't suit me. I have to text her which sort of defeats the purpose of the app - I don't find this a client user friendly app at all

Great app.. Easy to use.

Can’t paste passwords. Fundamental usability issue. 1) can’t paste password when entering account details 2) error attempting to use at all “invalid username or card swipe”. Can’t use the app.

Love this app!. Great tool & super easy to use.

Massage. Had my second massage today with Aaron. The atmosphere was so relaxing and the service given was amazing. I walked out of there so relaxed. Thank you 😊

Reliable. Good app. Sends notifications and manages wait lists well

Easy to use!. So much easier using this app. Highly recommend. No longer have to wait for the salon to open. Happy days!

Great App!. Awesome app, makes life so much easier for me & I'm sure for my beautician too! I can add my appointments to my calendar with alerts right from the app! Two thumbs up!

Love it!. Awesome app that makes appointment making that much easier for all my clients :) Thanks Vagaro team!!!

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Great app. Amazing to keep track and manage appointments

Vagaro. Very simple and easy app to use. Life saver for booking appts at my favourite spots.

Great. Good App

Convenient. Easy to use

Great App. I use this app to book all of my appointments. If a business is not on it, I don’t go there. So convenient and provides great info. Completely recommend.

Super useful. This has been absolutely amazing to have I can easily book with my favourite aesthetician 🖤🖤

Awesome appointment tool. Really good for keeping me organized with my appointments and even better for when I want to make an appointment

So Convenient !!!. I primarily utilize this app for booking my haircuts, and it's so convenient.

Love this app. Loove this app!!

Great app!. Super easy to book and gives me the notifications I need so I don’t miss an appointment.

Crap app. Support is non-existent. Can click "email or call support" does not direct you anywhere. Independently going to website to access support was told it was for sales and business owners only. I am unable to complete payment with my invoice, but it is sending push emails and notifications constantly. Fix your app

Such a simple booking app! I even add my friends and family and book with them!!. I absolutely love that I can book my family in with me at the same time so that spots are saved. It is very easy simple to use so many services to choose from.

Simple, fast and effective!. This makes booking a hair or spa appointment simple. No phone call, waiting or uncertainty. You know you will get the staff member you prefer.

Mostly happy!. I love being able to look at my schedule and find an appoint by works for me. I wish I could search a bit better. But that is my only qualm about it.

….. Great app

Current version is broken. App has been broken for a week now, completely unresponsive when opened.

Recommend!. It’s way easier using this app to find any type of appointment you’d like! massages, hairdressers, or getting your nails done!

App has become unusable. This app used to work, but seems to have become unusable for the last few updates. I’m unable to get the search function to work, can’t book appointments. Love my barber, hate this app.

Easy to use and convenient. This app is easy to use, convenient and seamless link with my calendar.

Delete this app. I just downloaded this app. I opened it up and it showed me another users personal information and all appointments. I am in Canada and this person is in the US. Don’t store any payment info on this app. This app is not safe. Delete it. Remove all of your personal information.

Inaccurate information. I signed up an account in the app, and went through a payment for a clinic appointment. When I tried to cancel the appointment, I could not find any button or link to cancel. When I try to login my account, it says my login email is invalid!!!

Good App. Keep the good work

Great App!. I’ve been using this app for over 2 years now and love it!

Extremely buggy app with poor UX. Provide a CTA for users on the Booking confirmation page to go back and book more sessions. Also, on home page none of my upcoming appointments show up. Also i cannot cancel my appointment. App glitches a lot so i have to kill it and then open again. This is a very bad experience.

Nikki. So professional, informative and kind. Thank you Nikki for the eye filler. Loving it.

Love this app. Love this app so easy to use and it’s nice seeing what appointments are available and with who. Love the save to calendar feature.

So easy. This app is so easy to use. I can have my schedule out and check the app to see when my services are available at my leisure.

Tan FX. Clean & friendly

Lash. Excellent

Updated App and it’s not working. Not sure what happened with the latest update but I restarted my phone and deleted the app and redownloaded it and nothing seems to work.

Vagaro. Love the ease of booking!

Keeps Me Organized!. I live this app. Easy to book my appointments. Thrr we n adds them yo my calendar. Too bad I couldn’t book ALL my appointments through this app!!

Great App. I love how I can easily manage all my appointments

yogita. this app is honestly really good

Handy app. Vagaro is a great app for booking regular appointments or for finding a new place. I discovered my new favourite sugaring and massage places thanks to this app! It's great to see specific reviews of service providers.

SCAMMERS. This app is a scam Take all your payments information and don’t let you to make ad. I have to call to my bank to prevent them to take money from my bank account

Useless. This app sucks, I can’t see any of my appointments, “support” Brandon is zero help, he just sends pics of what I can see on my app and tells me to speak to the business. Biz assures me I have appointment. App allows me to make appointments but won’t show me when they are so I’m constantly guessing and double booking. I have been back and forth with Brandon for a week and he has done absolutely nothing. Wish I could get paid to screenshot pointless pages and send them to people instead of doing my job

Makes life easier. Can book all my appointments through one app, no more searching for each webpage or calling each store

Great app. One of best app to book your appointment through Very easy to do

Very professional. I love Vigaro. It lets me try different things I might not have tried because the prices are so great! I love it!

Booking is so easy. Love the app for ease of booking tans!

Keeps track of important appointments. I can make several appointments with my hair stylist — and keep track of both past and future appointments! Really appreciate the reminder function too!

Best service. I am very happy with Neelam. She is very calm, soft spoken, takes her time to listen to her customer and gives her best service. I would highly recommend this place.

Couldn’t have ask for a better Experience. Had a full Head of Highlights cut Toner and Blowdry with Sean on Friday. Why a wonderful experience. First of all from a technical stand point my hair pulled amazing Sean was patient didn’t over process my hair it wasn’t dry barely used a lot of heat on it when processing. Secondly Sean is incredibly delightful and full of great energy. I was blown away with my hair and my experience and will definitely be coming back. Can’t say enough good things about this place. Cheers Lee Anne

Vagaro App. Working great now. A few little glitches that were quickly fixed. User friendly app.

Pretty good. Does exactly what it’s meant to, makes appointments just a little easier!

Split ends. Kind and caring hairstylist

Efficient. Very efficient way of booking all my appointments. Tracking system and reminders are perfect for me.

Easy to use. Great to make appointments

Easy to use. Love this App. You can easily book your session, even 2 minutes before it starts.

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Vagaro app review. I had not used this app before, however the salon I go to uses it for scheduling. It has a bit of a learning curve, but once you get the hang of it, it enables scheduling, notifications for confirming the appointment request and a reminder that the appointment is coming up. It must be very useful for those businesses to reduce missed appointments.

Mr. Milan is an artist!. If I could give him a 10, I would. Great place to get hair, nails, teeth whitened etc. What I like the most is the creative eye that Milan has. It’s a gift to be able to look at a person and transform them physically and emotionally by giving them the best hair style that brings a person alive! If you are ready to have a whole body positive transformation then give this place a try. 😍

Declining. I used to love the app. It made booking super simple and I could use it across so many different services and businesses. But lately the app has been impossible to use. It doesn’t load through the app and I’ve been having to use my browser to log in the the website. And even that is having issues loading. I even got a new phone with a faster processor and it’s still not working. I keep checking for new updates or reasons for it to not work, but have had no luck.

Loved even more during pandemic. Vagaro has always been customer driven since I signed up for their service! I love all of the options available for my business, and the simplicity of everything. Whenever I need help with something they are quick to help me over chat. During the pandemic the cut costs and added on complimentary services. Great software, great company ! -The Beautiful Life XO

Must have!!. This app is great for the clients how are on the run and need a trusted area that will keep all the appts schedule in order plus its connects with your personal calendar. It allows you to book an appt, reschedule or cancel in a timely fashion of course. Has helped me find salons all near by area. I am also able to give my feedback on the services I’ve had. It’s not only good for the clients but also for the service providers. Great app!!

Used by the BEST!. I became acquainted with the Vagaro app because my wonderful hairdresser and very dear friend uses the app in order for clients to book the time and services needed. The great thing about utilizing this app is to have the ability to plan several months out from the current day , which is essential for people juggling busy schedules with the added complexity brought about by major developments such as Covid-19. As a former, mostly retired oncology nursing professional, I imagine there are some operational issues in today’s health care market place that might lend itself to a program such as Vagaro. Cheers to the developer (s) and all who use this product. Pamela Roberts Marietta, Georgia

Easy, Functional. Works as intended. My medi-spa and hairdresser both use it and makes booking easy and straightforward. Only recommendation I have is to have “canceled” appointments at the bottom of the appointments list or elsewhere hidden. That’s the only thing that’s a bit confusing (ie why is my canceled appointment still the first thing listed in the “upcoming” appts section). Otherwise, yes, recommend this user-friendly, functional app.

Useful, could benefit from certain tweaks. It’s a good app, overall. I’d like to be able to rebook past appointments with fewer taps, though. I also wish it didn’t have a loading page every time I check a different day for availability - it should load several days around the one I pick so if I check the next day, it’s already loaded.

There’s No Place Like CYS SALON ❤️. I’ve been going to this beauty salon for a few months now. It took awhile for me to find a stylist that really what they were doing and after two years of searching and trying new salons I feel like I have finally found the one for me. The Shop and it’s environment is very welcoming. The stylist are very down to earth and very professional. They all know what they’re doing and if your anything like me (indecisive) they’re patient. They also take there time and get you right. Conversations in the Salon really needs to be a thing because at some point during your visit you’d get some much needed advice. What can I say. CYS Shop is Love. For hair For people For health And for mind. The best Shop I’ve been too Hands down!

I wish every business used this app. It’s so convenient to find someone you want to go to for an appointment. You can read their reviews ahead of time. I can schedule and reschedule all from the app. I will choose a business that uses this app over one that doesn’t just for that simple convenience.

Exercise in frustration. This app is maddening. The search feature is awful for one. If you ever find a local person with a service you want, you can “book” but it does not mean you actually have an appointment. Most of the salons on this app never even check the requests tgey get. And you have to follow up with a phone call or email anyway. So what is the point of the “booking”? Just an exercise in frustration. I have tried several times with this and only once was able truly “book now” with a real appointment. Not worth it until salons make it a priority.

Appointments made easy!. I probably use this app once a week right now. My favorite places to get services all use Vagaro. I have had no problems using it. I don’t have to make a phone call, just a few quick taps and I’m booked. And if you can’t get the date and time you want, you have the option to be put on a waitlist for those times.

Velvet Touch. Always wanted to have my eyebrows done just never seemed like the right time. I decided to go for it and started checking and asking around. Donna is very professional and is cautious. She is very careful and wants to make sure you are comfortable during the time she is with you. If you are looking to have your eyebrows and eye liner I would recommend her very highly

Convenient and user friendly. I love to be able to schedule my appointments online on the same platform instead of calling or creating a different account for every single one of them. It’s come to a point where I only want to schedule with them if they have Vagaro. So easy to use and convenient! Highly recommended!

Great App. Vagaro is a really great app. I sincerely wish more businesses would use it for their clients to book appointments. I love that it sends confirmation that your booking was received and scheduled. The instant feedback is very helpful for me because I tend to forget appointment times quickly after scheduling them. The layout and features make it incredibly user friendly as well.

User friendly. I love this scheduling app. Lucky for me the salons I use for hair, skin care, massage, spa, etc. are all using it. I've had to use another scheduling app and was frustrated by it as it was not user friendly in the slightest. I do my scheduling in the evening, when the mood hits me and for my lifestyle works great and very convenient. It's a breeze to schedule, reschedule or cancel. I also get reminders days ahead which is a nice feature.

Super easy to use!. I’ve had two service providers switch to shops that use Vagaro for booking appointments. I love this app! It’s super easy to use and I love having my appointments added to my calendar automatically. Bookmarking the salons so when I pull up the app they are right there eliminates the need to do a search again. I love that I can get reminders sent via text as well. It’s a great app!

Just needs one more thing. I would expect many to want to make the same appts over and over. It would be so beneficial to have the capability to rebook appointments a certain number of weeks from the last appointment instead of me having to drag the calendar over and over and over to try and get 12 or 16 or 20 or 24 weeks in the future! Let’s see it happen! Thanks!

Not a fan of latest updates.. It now takes forever to load my list of appointments. The updated layout is terrible as well; I liked it better before when you could more easily view multiple appointments on the screen and scroll quickly. It also separates appointments instead of lumping them together even if they are back to back. And I HATE the fact the location services pop up will not go away unless you allow it to use your location. I said no and I don’t want to let it use my location so it should never ask again. 😡

Great App. This app is great. I use it to book appointments with my local barbershop. It is super easy to use. Everything is very intuitive. Booking, canceling and or rescheduling an appointment is extremely simple and quick. I love that right after I make an appointment it gives me the option to add the appointment to my calendar, and it automatically creates the event for me. So convenient! Just a great, well designed app.

Needs to respect privacy. Every app wants your location these days— it’s valuable data— but few go as far as this one. Every single time you open the app, it asks for location permissions. I’m using it as a stand in for the website and I know the places I want to book, I assure you that Vagaro does not need my house address. All other apps avoid this so it’s incensing that Vagaro cannot. It also drastically needs dark mode, the interface is blinding. There is no reason to use the app and not the website honestly.

FCF Sports Performance Rocks!. I was looking for a way to keep exercising through this pandemic, release stress, loose weight and to tone up. I found it and so much more at FCF! Coach Kevin knows how to motivate a group and train each person with their individual needs. Since I’ve started last spring I’ve lost pounds, gained muscle, feel stronger, and made new friends. I highly recommend joining the FCF community and work out with us!

I wish every business used this app!. Vagaro is the most user-friendly service booking app I have ever used. It’s so incredibly easy to book, reschedule, and cancel appointments and it keeps me from forgetting my appointments which I frequently do. The text reminders are super helpful and they let you confirm your appointment by just clicking the link in the text! I wish every business used it.

So easy. I love this app it makes everything so easy to book with various shops. I would recommend a “calendar” view of all appointments as opposed to the list view. It’s a pain to have to go back to the list view to see what you have already booked when your trying to schedule, for instance a few appointments out. But overall great!

Sara is the best!!!. She is the only person, I will ever let touch my hair. She’s a very good listener and will also let you know whether or not she thinks something will or will not work(color or cut). she will try her best to accommodate each and everyone of her clients. She’s not only my beautician but she is also a friend and that’s what I like about her. She makes you feel at home. Try her I guarantee you will not go to anyone else.💗💗💗💗

Great local salon. Stormi’s is a wonderful, little salon right in the heart of Berwyn. My toddler has been seeing Jenna for haircuts and she has been amazing! Her cuts are great and so is her demeanor with him. All of the ladies there are sweet and kind to talk with. Stormi’s has a welcoming environment and it’s very easy to get a same day or next day appointment. So glad we found them, highly recommend!

Makes appointments easy:). I love that I can make appointments and find new services in one place. There are lots of venders using this platform so I have options and understand exactly what I am getting before I show up. I used to be a walk in kind of person , but this has really changed the way I shop for beauty services. It makes it easier to make repeat appointments with services I like.

Works great to book appointments. I don’t enjoy back and forth scheduling for beauty appointments, so using Vagaro has made the experience much easier and has become my preferred way of booking and rebooking. I appreciate that you can create a calendar invite immediately as well as the fact that I get a text reminder. I never miss an appointment due to it. Saves me and my beauty tech time

A good start. I like this app except for when it comes to trying to narrow my search down to what I want without specifying a date. When I am trying to find hairdressers that do a particular service I’m stuck selecting a date. I’m probably doing something wrong but in my opinion, if the app was designed better (better UI), I could easily figure out how to avoid that.

Fast and convenient. I love being able to find almost anything I’m looking for in one place. There is a lot of options available for almost in area your looking for. Super easy to use and to add another family member like a child to make an appointment for also.

My hair stylist loves it. My hair stylist loves it when I use this app to book my appointments. I found it a bit cumbersome at first but it is fine now and anyway it makes her so happy that is worth it. I book the appointment with the app--it coordinates with her schedule on her computer & I receive a notification. It also puts the appointment in my phone calendar. Pretty smooth.

Great App!. Love this App! So convenient and it saves time. Easy to use and it always sends me a reminder after I book a service. I no longer need to take up my phone, find a number, then call and hopefully get someone to check schedules and make an appointment (that’s tedious). I simply get my phone and open my app, then go to my bookmark and make my appointment. Easy! Love this app!!!!

Great app. I’ve used this app everyday for a couple of years to book exercise classes at our community fitness center and to keep up with my workout schedule. I love it! Keeps me organized, describes the classes, the instructor, and I’m updated on any class changes immediately. Checking it is always the first part of my daily routine.

Ease of Use. I love this app! It makes things so easy and I never forget an appointment. They confirm the date and time then they send you a reminder. Highly recommend using this if you’re a business owner. It must make your life a lot easier and you can rest assured that if you have a client that no calls, no shows it’s not due to the fault of on-line booking with Vagaro!!

Vigaro App. I really like the app and it’s potential. It’s simple to use and easy to follow once you get it set up. The texts and automated emails sometimes aren’t aligned to when they should be received but outside of that it’s great. It would be awesome if there was a way to schedule reoccurring classes vs having to go in and schedule each week. Thanks for a great app.

Great app!. I love that I don’t have to call or text my nail, lash, or hair girls anymore, bugging them about their prices, policies or availability! I can click through their schedules finding the perfect time that fits into my schedule AND I can leave them a quick message about the upcoming appointment! I love that I get reminders and I can easily reschedule if needed and book multiple appointments at once! Highly recommend this app!!!

Not pleased. When I updated to the most recent version of Vagaro, my email, password, and appointments disappeared. I had to reregister, which I did, but, alas, my appointments did not reappear. Fortunately, I had already logged them in on my calendar so I know when they are scheduled. I will double check with salon tomorrow to be sure that I still have appointments on the books. Also, I do not live anywhere near California and find it annoying that the website always opens up to San Francisco businesses. If Vagaro opened to businesses in the Northeastern part of the country, that would make much more sense. This is something that needs attention.

Phenomenal software!. I’ve been using Vagaro since I started my business and they have been incredibly helpful and responsive to every question I’ve had through the 24/7 helpline! The software is very easy to navigate and especially through our current conditions, they have made every integration process mindless and effortless. Great product!

On my time, not the salon!. I love that I can make an appointment when I think of it! Because at 11:30 pm, I can’t call the salon! I can also “shop around” for times without wasting my stylist’s time on the phone! They don’t have a receptionist, so when the phone rings, someone’s client has to wait a moment! LOVE this app! It’s saved me SO much frustration!

Glitches.. So I downloaded this to better book my haircut. Never works. I set up an account, and then book my haircut. It wants me to sign in. Ok. Then it wants to verify my email. Ok. Then it wants to verify my phone number. Ok. Then it says it’s all done and I’m verified and there’s a “Done” button on the bottom. But it doesn’t do anything. So I pulled the screen down to refresh it. And it starts all over again. I’ve done the verification at least half a dozen times. But, insanity is doing the same thing over and over agin and expecting a different result. I’m going back to just calling my barber.

Bad app. Hard to navigate and does not allow you to cancel your membership. I was roped into a monthly membership that I did not know I was agreeing to. When I tried to cancel the membership it said I needed to go to the actual studio that I signed up with to cancel. That shouldn’t have to be what needs to be done to cancel. You also can’t remove your payment information therefore you will continue to be billed for something you don’t want. In the end I had to enter a prepaid card that I knew didn’t have enough money on it in order to remove my debit card information.

Love salons who use Vagaro. Vagaro is very user friendly for me as a client. I really enjoy salons who use it. The only thing I would love is to make it easier to find local salons on the app. I can search a specific service, but some salons/providers use different identifiers for the service, making it a lot harder to search locally. Other than that, I am always happy to use it to book!

Stupid Design. Trying to book a nail appointment—gives me limited service options, none of which apply. Makes me select a specific time—is rather see availability and pick a time. Trying to guess a time is pointless. Browsing for a nail salon, gives me a list. Can’t click on any of the nail salons listed. What’s the point? I’ve tried booking two other appts w this app. I picked a time for a haircut only to be sent an email saying it was declined. The laser appt I made sent me an email saying time not confirmed. Many days later, on day of requested appt, I get an email saying it’s confirmed. By then I’d assumed it wasn’t going to happen. I actually hate this app.

Messages from vendors are excessive. I am getting tired of getting app notifications, then a few minutes later a text message and then to my email address. I should be able to choose what kind of messages I want or none at all. You are causing me to receive unnecessary spam, not allowing me to control who gets my phone number, email address. Local laws allow me to control who can contact me and how. Get a clue app developers.

Good app. I travel every 3 months for work. It won't always pop up with the info needed when I'm searching for places in the area I'm in. Many of the businesses don't pop up. I always end up googling to look for places with the service I'm looking for. Then it Eve's up being a company that uses Vagaro. Once you've got ur appointments on Vagaro it makes them easier to manage, but perhaps the app needs some updates, so all the businesses pop up for the searched area.

Used to be great. The app used to be great- and very useful. Updates on or around September/October 2023 have rendered it virtually unusable. The app won’t load and perpetually displays the loading wheel, and while it’s “loading” none of the other tabs (like looking at appointments that are already booked, or seeing your profile) are not accessible. The app never fully loads and the one time in the past month it did- as soon as I tried to book an appointment it started displaying error messages and then wouldn’t load again.

Great for Locating Service Providers. This app is great, in locating service providers in areas that I am traveling too. And makes it easy to set up or request appointments. The only downside is that you can’t leave a review for a site that you had an appointment with and confirmed, but they didn’t show, or they denied your appointment the day of.

Excellent service relationship. I have been going to the beauty lounge for about eight months and my nail technician Kup is phenomenal. He understands what I want and it shows in my nail art and how long my nails last I appreciate the time and the conversation. I literally have people taking pictures of the work he does on my nails to re-create it 💅🏾✨✌🏾

Great app. This takes the guestwork out of making an appointment with your stylist. I cannot stand the back-and-forth “are you available“. This allows for me and my stylus to communicate in real time and move appointments around without the need for a long drawn out conversation. Intuitive and easy to use. Highly recommend.

A good app except for one thing….. With Covid going on and most businesses only allowing customers to book online, this app is great for that. The only problem is you cannot edit your existing appointment. In order to reschedule, you have to cancel your appoint and a start a new one. Hope more local service companies start using it instead of emailing back and forth.