The Baltimore Sun App Reviews

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Some Gems from the Baltimore Sun. I subscribe to four newspapers for digital distribution and get reading material from many other sources. The total must be about 400 hours per day. I enjoy reading occasional gems of particular importance to me in the Sun. It provides a necessary service to the community, writing the first draft of history.

Still cant get it right. I count on the app working, I pay for an all digital and print subscription. For those days when my paper doesn’t arrive on time I try and use the app. The app is a total failure. Pages missing or out of order, either in landscape mode or full page mode. Please fix it. It’s been broken for over a year.

Baltimore Sun “App”. Who knows where the glitches come from: Is it the technology? Is it my phone? Is it just me? Whatever it is, I seem to have difficulty…I recall the days when I just read the PAPER. My eyes aren’t as good as they once were. But “I” can’t help but think that a a daily newspaper ought to be for ALL the eyes (& “I’s”) that read it…in all the ways (even TODAY) we are viewing it. …Even though I now live in the rural western suburbs, I recall, in the early ‘60’s …as a child, driving through Charm City. I sat in the back of my parents car as we drove from New England to DC. I recall LOVING going through Baltimore: Down I95; imagining the big incinerator stack as an Oriole’s baseball bat; and enjoying “looking into” the row-house streets and seeing humanity! THAT is what I like about the Baltimore Sun & it’s “new-age” App: It’s not about all the hand-held technology. …As I cruise through it, I get to see Good ol’ Baltimore, and all its self styled charactor!

Too much battery usage. The app uses a ridiculous amount of battery when just running in the background. For 1 minute in the foreground and 14 hours in the background, it accounted for 28% of my battery usage.

Spotty online service. It’s the only local newspaper option so I am stuck with it. Today my digital edition won’t open. This is a frequent occurrence. One would think that for about $30 a month the service would be more reliable.

It no work. This digital subscription is so unreliable. Sometimes I can read articles, most times not. The billing has been jacked up for over a year. When I called to rectify the situation, the person on the phone sounded bored and was not helpful. I thought I had a duplicate account and his response was quickly to dismiss the question. The rapidity of his response let me know he didn’t do any research. Can your web designers do some work on your website? I would like to continue my subscription but frankly it’s probably not worth it. Sincerely, Truly Disgusted

Repeatedly fails to load. Design is fine when it works, but typically it starts to load and crashes multiple times before I’m able to successfully load it.

Flakey. Can no longer read current addition since it was updated. Reloads in the middle of reading. Very slow to move to next article because it’s fetching banner ads. Frustrating experience.

Their sound jams your tunes. You can’t read the digital version of the paper and listen to your music because - like a lot of news - they jam your music for advertisements. It’s a shame because I often refuse to read their often high quality content because I almost always listen to music when I read anything. Not giving up music because some dip@ coder somewhere tries to kill my music.

The Sun is still a great paper. Today, newspapers face enormous challenges, but in spite of those challenges, these folks turn out a quality product every day. Their reporting is fact based and the opinions and editorials well thought out.

ARCHIVES_had wanted access to….. While researching the George Huguely case, I signed up for a sub to the Baltimore Sun - hoping to have access to all articles on this topic but….instead when using the app and searching “George Huguely” I get a smattering of articles some directly related, others not.

Removed landscape view and e-newspaper link. Like others, I was told by The Baltimore Sun’s customer service rep that landscape view was removed from the iPad app so that ads would appear better in portrait mode. The user’s experience is clearly secondary to that of advertisers. No reason to use the app. The link to the e-newspaper was also removed for some unknown reason. Other news platforms don’t seem to have this problem.

Can’t find my subscription. Even though I’m logged into the app and Apple shows my subscription is paid up and active, the app constantly blocks my access to articles and asks me to subscribe. I give up. Guess I’ll just look at the Patch for free local news

Not logged in when actually logged in. The Baltimore Sun is fine. The app, not so much. I am a paying subscriber and am logged in to the app. More than half of the time when I click on a notification to view a story, I get blasted with ads and login prompts. I am signed in, so why can I not just view the story? I will exit out of that story and click on another one and can view it no problem. The issue seems to stem from half of the stories being shown in an embedded web browser instead of the native app. I will not accept that I need to log in on these embedded web browser pages, it should always be the native page. It has been like this for years. The Sun needs to sort this out.

DO NOT SUBSCRIBE, EVEN FOR INTRO OFFERS. I cancelled subscription within introductory period. The 6 month mark hits and I am somehow billed against a closed card. I check with the bank and they sent it through as a “force post” that allows them to complete the transaction without authorization. It is against payment network rules and bank reimbursed me but I didn’t even know that was a thing. I should have learned my lesson with difficulty canceling years ago but never thought it would be to this extent. Oh, and they tell me know they can’t cancel subscription without paying the past due balance bc they have no record of me cancelling and won’t even look at my documentation from cancellation.

Hard to maneuver around. Look at Washington Post site as to how to do it right. The “Print Edition” is very easy to use and works great. Sun please take lessons from the Washington Post as to how to navigate around the site.

Need more coverage of high school sports. I like the sun app, but you guys need to increase your high school sports section. High school sports is a big part of the Sun papers history, from box scores and summaries to interviews and weekly rankings. As you can see, I’m a child of the 70’s, but back then I couldn’t wait to read the sports section. Over the years your coverage has waned. Please cover and have more content with h.s. Sports and hopefully your subscription will pick up.

Support local journalism. One of the most important tasks for every resident of the City is to stay informed. The Sun keeps citizens informed and holds our corrupt politicians to task. The Sun’s writers are talented and thorough and survive on your subscriptions.

Bring back landscape viewing mode. As an older iPad user I prefer the landscape mode. One reason is the way the comics are presented. I love that you can tap the first comic and it fits the width of the screen and then you van arrow through the rest of the comics. However in portrait view the screen is not very wide and the single comic is hard to read. And you can’t pinch to make it wider in this situation. Please bring back the landscape view. If you don’t know how maybe you can reach out to the Washington Post’s IT dept.

Sun Emails. I will get an email story from the Baltimore Sun and it takes me to a link to subscribe. I already have a subscription and the site will not allow me to login.

I’m back with recent promotion. There are plenty of National papers, but the Sum is Baltimore’s own. The best for Local news and Ravens coverage. The app is better than competitors.

Ruined iPad App and now Ruined iPhone App, too. The removal of landscape mode ruins the functionality of the iPad. Those of us with cases and keyboards cannot simply turn the iPad to view your app in Landscape mode. So, I went back to using the iPhone. There, I discovered annoying pop up ads in the midst of reading articles. Close the ad, and it pops right back up. What are we paying a subscription for? Are you actively trying to drive subscribers away? If so, you are doing an awesome job!

Fine if you want pro sports news. Unlike other news apps, this one leads with pro sports news, story after story. It takes lots of scrolling to get anything else, and today it was weather. Where’s the front page news.

Version 6.6.5 broken. The latest update doesn’t recognize my account after I login, doesn’t let me read the paper or even see the customer service page (you’ve reached your limit), the developers haven’t fixed it and customer service isn’t communicating at all.

Worst app and paper.. The subscribers receive a daily email but if you want to see more than headlines they mention in email you have to click on story which instead of it taking you to story in app — it takes you to a weird site of the paper that looks like old fashion micro fish…and all user id and info have to be entered to read a story that was linked! The app won’t even show some of these stories that are highlighted in the email. It’s like searching for a needle in a haystack. I wonder if the app and email from the paper are even run by same company. Also the app says my experience will improve if I allow adds. Come on…. I’m a subscriber so I don’t have to see adds. Please can we get this a little updated. I know it’s baltimore but come on. We are a coastal city - we should be able to do this.

The Baltimore Sun App. The enjoy accessing the news through The Baltimore Sun app. However, the ads in the articles often times block the report or make it difficult to read the report.

The Post doesn't cover Maryland. The amount of coverage the Post provides about Maryland consist mostly of Montgomery and PG county, crime and if they are doing well, U of Maryland sports. I live in Takoma and the Sun is the only aper that provides the big picture of what is going on-----

Great redesign, still want integrated weather. High quality local and national journalism. The recent design update is much cleaner, attractive and user friendly. Only dropping one star because the app still does not have an integrated weather forecast/radar. When you want to see weather you have to view the desktop site or use a mobile browser. App includes weather related news but not forecasts. Otherwise, this is an excellent news app and my primary source of news. Subscription for unlimited digital access is very reasonable and in the current climate of disinformation, supporting real journalism is tantamount to supporting democratic institutions.

Scrolling issue - ver 5.5. Baltimore Sun App ver 5.5 on iOS devices - When using the app to read the paper in the full page view I cannot scroll down to the bottom of the page. This feature works when viewing in a web browser (I.e. Internet Explorer) but not in the app. Overall the app functions well.

Our hometown newspaper. The only coverage and watchdog of the legislature, governor and state government and our hometown sports teams including the Terps. Wish they would include MoCo in their coverage. County council gets a free pass from the media.

Mt. Hebron/Marriott Ridge Field Hockey Regional Semi-final. Thorough, insightful, descriptive coverage with accompanying photos. The in depth report certainly captured the essence of the hard -fought game and brought it to life for the reader. This type of coverage is much appreciated. Thank you and keep up the great work. Allan Dressel Ellicott City

Waste of money. The app does not show the stories from today’s paper. It is just a small selection of stories that repeat in a loop, interspersed with multiple ads. There are constant pop up ads that aren’t easily dismissed. You cannot see today’s paper in it’s published format. One can imagine Tribune Media has created a substandard app on purpose to bury the news. Baltimore Brew and WaPo are better bets.

New format. Although I am told otherwise I find it hard to believe Sun staff read the app version. Large pictures make it take a long time to navigate. The NYT allows me at a glance to see all the important articles if the day and the decide which to read. Articles are repeated as you scroll. Why are sports considered top stories when there is a sports section? Why are there articles in the middle of the obituary section. I could go on and on. I have been told that fixes are in the works but I am believing this less and less. I am a long time user of the app who is seriously considering cancelling.

Can’t log in. My original sun account was through google. But the app won’t let me log in through google. When I try to log in with my email it tells me the account already exists through google and to press the google button to log in, but there is no google button to press. There are only buttons for Facebook and twitter. Not sure how to fix this.

Inaccessible App, Poor Product and Poor Customer Support. An extremely unreliable and effectively inaccessible app for persons who use voiceover. Discussing the issue with the publisher of the Baltimore Sun newspaper has been unproductive, and has failed to provide any relief or meaningful support. And it is an expensive subscription. Trying to unsubscribe, after providing the newspaper with credit card billing information has been anything but straightforward. As poor a purchase as I’ve ever made.

Can’t synch across personal devices!. I take my subscription through iTunes, and it seems that I am limited to reading it on my phone. Is there a reason that I cannot read it on my iPad?

Removed Landscape Orientation. As the revision says, this latest version removed the landscape orientation ability. All other newspaper apps allow this, so it has become a major pain to go back and forth. I would recomend just using the website in Safari.

Horrible app. I have a subscription to the Sun and am logged in on the app but when it links to an article on the website it tracks me like I don’t have a subscription and cuts me off after so many “free” articles. I can login to the website and see the article but the links from the app don’t register as a subscriber. The articles will also jump around in the app when you are looking at them so you have to find what you were looking for again. I am just going to use the website going forward because the app is useless.

Work in progress. The much-diminished Baltimore Sun is still essential reading for good citizens. This app does not yet have the visual appeal or the depth of its bigger rivals (NY Times, Washington Post). But competition (from the online-only Baltimore Banner) has been good for the Sun’s app. If you care about the region, you’re going to need both.

Portrait Only on iPad. Reading on a phone in portrait mode might be natural and preferred; not on an iPad though. Recently, the Baltimore Sun turned off the ability to view the app in landscape mode. The response I received from customer support was something along the lines of they couldn’t format the ads properly in landscape mode. In other words - they don’t want to invest in what it would take to accommodate their advertisers in both portrait and landscape - and/or they don’t care about the iPad user experience. Every app I use, including news platforms, can be viewed in landscape. If not, they get deleted. Can you imagine Kindle going portrait only on tablets??? They’d go out of business, no doubt. How arrogant is it of the powers that be at The Sun to think their readers are just going to roll over on this so that the advertisers can be accommodated?? I am canceling my subscription. This review is strictly on the app, not the content.

So much respect for the Sun but.... The Baltimore Sun is a vital institution for the city and the region, but this app is atrocious. Why does it ask me endlessly to log in and redirect, but only for some stories? Why in 2021 am I not able to do so with Touch/FaceID? Why is it full of the absolute lowest quality garbage advertising? The Sun deserves so much better than this.

Local news!!!!!!!. Essential community service. Stable app, too. Worst part is the Orioles stories. Better luck next year... Update: actually the worst part is all the shootings. They make the Orioles problems look like a walk (BoB) in the park.

Sun Paper review. The Sun has been a wonderful part of my day as well as my wife’s since we could read ! We both grew up in Essex and now live in AA County . My wife and I went to high school with Mr. Mike Preston and always look forward to his great articles ! It makes both of us very proud to say “ we knew Mike Preston back in the day “ . As for the Sun it is our source for information both local and world news . Thanks to everyone at the Sun for doing such a great job . Donna & Paul Dancy

Just Baffled. I honestly cannot figure out what I’m paying for here. It feels like the same three ad-infested articles rearranged over and over under every category. One type of ad (seemingly, every third one) renders the article unreadable beyond the first paragraph. The free AP app provides a much less hostile environment for readers with most of the same content. Quite literally, the only thing I can see *anyone* getting from this app are the articles covering local sports… just cross your fingers those aren’t the ones you only get to read one paragraph of. I feel like I was suckered into a “premium” subscription for something I’d steer away from even if it were free. This app has all the aesthetic of a pirate streaming or AI-generated recipe website.

Update broke e paper. Things were fine until they forced an update. Now the eNewspaper feature won’t work, clicking it does nothing. That’s how I like to read my paper as a subscriber so… useless now. Keep in mind that only subscribers get full access to all articles.

Great app. I enjoy reading the sun through this app. Previous older version was terrible but this new redo is great. Easy to read articles, easy to stay logged in. The Sun is great journalism that I’m proud to support!

Great paper. It’s a great part brings back great memories of a city I grew up in my youth - but the violence and crazy gun violence convinces me I will never return are squeegie “workers”, indesciminate shootings keep me away but the Baltimore Sun allows me to return to great memories thank you

Doesn’t show stories from today’s front page. This app constantly freezes with frequent pop-ups asking me to subscribe (even though I already do). Also, the app never shows the latest articles from the front page of the actual paper.

Buy a Subscription - Get Nothing In Return. While subscriber logins work on the Sun’s website, logins do not work on this app. When you login with your paid subscription, you get one free article, then you’re asked to re-enter your password only to be told your password is invalid. Then you change your password, log back in, read one article, asked again to re-enter your password only to be told again your password is invalid. A vicious cycle not worth your trouble until the issue is fixed.

Constantly crashes on opening. It takes me 20 - 30 tries just to open this app. Constantly crashes multiple times, so frustrating.

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50 Beautiful Places?. No information about location on most sites.

Latest update flawed. Previous versions would allow you to see the printed version of the paper online. Not so with recent update. Tech support not responsive.

Scrolling. I see the latest app update states it fixed scrolling in iOS 16, but I still have the issue. I have 16.1 on an iPhone 12.

Doesn’t work. The read todays paper button goes to ads not page one of the paper. No comics button No editorial cartoon button

Don’t Bother. Since there updated app it rarely works. You click on the app and it keeps kicking you out. Big waste of time. Just another reason to not bother with this paper.

Article Scrolling Broken. Despite latest update the App is unusable in iOS 16. I am paying for nothing.

One-sided. A very subjective paper that no longer reflects the purpose of this paper started by Arunah S. Abell in 1837. Abell stated that his paper shall give “ no place to political discussions.” The complete opposite today. It’s writers are so biased and seldom report all of the facts. Instead, they cater to a group that believes everything they right. Wrong!

Need to sign in repeatedly.. The app is slow. Even when signed in if I move to a different page I get asked to sign in again

Intrusive ads. Disrupts the reading experience. Uninstalled. Stick with the website until removed.

App crashes after IOS 15.2 update. I updated my iPad to IOS 15.2 a couple of weeks ago, and the app crashes almost every time I try to use it. No problems with other apps after IOS update.

Useless.. These updates are NOT an improvement. Even as a subscriber, can’t get to anything.

Poor. Hardly ever recognizes my subscription. Sends me a notification of an article, but then tells me I can’t see it !

Why?. Why did you remove the landscape option?

Can’t Scroll. I would love to give this app more stars but I can’t read the articles. I can click on them, but then can’t scroll to read them. Frustrating, as I’m paying for a subscription and can’t read the articles.

Good local news at inflated price. While the local news is pretty good, the onscreen format is weak and the subscription price is too high compared to The NY Times and Wall St Journal.

No landscape?. It was a fine app until they removed landscape. Now I prefer not to use it.

Landscape mode turned off. I use an iPad to read the Sun and the latest versions no longer support landscape mode. It’s getting harder to justify the cost of subscribing.

Landscape. I’d hoped you’d corrected the problem with the last update so we iPad users could read in landscape mode.

What am I paying for?. I pay for a subscription but can not access the sun articles. It’s frustrating

What were you thinking?. Obviously, you weren’t. You’ve removed the only way I have to read the Sun online. Why? I read on my iPad, only in landscape mode. Thanks for taking away that option. Not.

Facebook. The app NEVER recognizes I’m a subscriber when I click on face book Sun posts. I end up not finding those stories when I manually move over to the Sun app. Kinda defeats the purpose of subscribing

Fee to read!. It’s so insulting that I am not even able to read my own local paper! What’s worse is how abruptly it is interrupted with adds-adds with SOUND. I’ve paid for the paper for 60 years. The world is online-why aren’t you?

Cannot connect to account. Unable to register for Labor Day subscription or view articles!

Awful and scam. I have a subscription to the newspaper which includes the app, the app all of a sudden is stating I no longer have a subscription. I have called and they tell me it is restored but it still does not work! Going to have to cancel the whole thing. It is a total rip off.

Bring back landscape view!. I’m on the edge of cancelling due to the sale of the paper, but am hanging in there because the reporting is still solid… and I have been reading it up to this point most successfully on my iPad in landscape view. Bring back landscape, please.

Can’t find the comics. Daily news outlets are supposed to be the whole package, not just 10 or 20 arbitrarily chosen featured items. There’s a lot else missing, too, but the lack of (or cleverly hidden) comics is fatal to the future of a regular readership.

Signed in with subscription problems. I am a subscriber and signed in. I cannot access some articles because it says I am beyond my free limit and need to subscribe. Get your site working properly!

Can’t get Ask Amy on my phone. Why is that? I’m logged in and only news stories come up on the phone.

Too Partisan. Please know that Conservatives support the Baltimore Sun. I will never read an article by David Zurawik his ultra liberal articles turn my stomach. Report equally or this supporter will cancel his subscription!

Articles do not scroll. App is unusable on my iPad since I updated to iPadOS 16.1. Articles cannot be scrolled.

App getting worse. Why bother having an app when you can’t load the facsimile of the paper from the app? The link is there but hasn’t worked in weeks. Why should I have the app when I need to go the web site? In addition, why are you printing articles that are 5 days old? Very sad and makes me question the definition of the word “news”. Find a different app developer who has a clue

Does not honor subscription via Apple store. Every morning the app stops allowing me to read articles and claims I don’t have a subscription and tries to switch me to their web subscription. I have to figure out every moth how to reauthorize it. Piece of junk this is.

Demise of a great newspaper. The sun paper has deteriorated It’s just a digest and I have to subscribe to the Baltimore` Banner and Baltimore` Business Journal to obtain local news the New York Times for national and international news It breaks my heart to say that!! Larryk

Articles will not open properly on iOS 16! Please correct this issue ASAP!. Was previously good but now articles will not open properly on iOS 16! Please correct this issue ASAP!

Ok. Too difficult to find stories I want My subscription sent me the carrol county edition instead of the Howard County edition

I’ll stick with the printed version. All I wanted to do was look at an ad in yesterday’s Carroll County Times. I got what I needed but it was an adventure. Could you make navigation a little more difficult?

Horrible app. It’s not bad enough the print version is mostly assembled from national news services, the app is horrible and support is nonexistent.

Sun. The Sun is an outstanding newspaper unbiased with broad local regional national and global coverage

Connection. A good way to follow events and people after moving to Florida

Terrible - can’t scroll on either iPhone or iPad. I find the app unusable as scrolling is very difficult.

App fails. Unable to view content in the app as a subscriber. I keep getting the option to pay for a subscription even though I already have an active subscription.

Can’t Login. horrible site...paid my money but won’t accept my password just made...tried FB logon & won’t accept that...horrible money paid and can’t get on system...guess they needed my dollar

Sign ins. The Sun makes you sign in to much. Others subscriptions recognize you.

Good journalism, clunky app. I login process doesn’t work well.

Review. I don’t get to read daily but enjoy when I do

App Deficiency. Latest version does not show the daily e-paper!

I ordered the Carroll county times. I’m unable to see the digital Carroll County Times. I prefer my local paper

Scrolling doesn’t work. When using the app and you click into an article scrolling doesn’t work. Can’t read an article with the app.

AWFUL. This app could very well be the worst app in app history. Every time they come out with a bug fix something else goes wrong. Pages out of order, constant locking up, blurred pages, split pages and so on. It’s bad enough reading the Baltimore Sun in general, but the constant failure of the app makes it intolerable.

Slow and ridden with ads. I pay a monthly subscription for digital access yet can barely read the articles because if the pop up ads.