EDispatches App Reviews

VERSION
4.5.7
SCORE
4.3
TOTAL RATINGS
389
PRICE
Free

EDispatches App Description & Overview

What is edispatches app? Companion app for the eDispatches service. Requires that your agency is already a subscriber.

The eDispatches service is available to emergency response agencies and their members. Hundreds of thousands of people rely on the eDispatches system all across North America.

With the eDispatches app members can:
• Receive push notifications for emergency incidents
• Listen to audio dispatches
• View CAD alerts sent by the dispatch center
• View member response, including location, during current incidents
• Mark the location of hydrants & points of interest
• View member availability for future incidents
• Generate maps & driving directions
• View past alerts
• Hear streaming audio from your eDispatches equipment
• Adjust settings for alert notifications

With additional permissions, members can:
• Send mass messages
• Request availability updates from members

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App Name EDispatches
Category Utilities
Published
Updated 26 February 2024, Monday
File Size 56.41 MB

EDispatches Comments & Reviews 2024

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Great app. I just wish you guys wouldInclude and support Apple Watch able to listen to it on the go without grabbing your phone.

Terrible App Speed. Great concept however the time lag is so poor that the app is no longer usable for the urgent nature that this app is intended for. Will stop relying on this app as have many of my colleagues. Very sad for the developer to be selling this program with so little sensitivity to the needs of emergency service programs.

Good Program, but have a suggestion. I love eDispatches, I also love the Call Log feature on the website. I really wish they could implement a Call Log feature on the mobile app, which would notify you when a page occurred for a certain department, without having to be subscribed or added to a specific agency. I would consider my self as an “enthusiast” and it would be nice to be notified of pages, on my phone, such as on the PulsePoint application. I would definitely leave a 5 star review then.

Expansion. Great app works great. I would like to see you add this app to the Apple Watch line up that way I can access the whole thing from my watch.

Live feed. Try to play the live feed with good internet and phone service and it says audio playback failed. Really wish I could listen to the live feed

App. Love the app don’t get me wrong but an on-scene option needs to be generated in the app so departments know when a unit is on scene

Garbage. Doesn't work I'll stay with my pager

FD Chaplain/Firefighter. I really like the detailed features in the app. The map location allows our guys to easily see who is responding along with their location.

App constantly crashes when opening. This app used to work fine on my phone but now there’s at least a 50% chance the app crashes each time I open it to listen to a dispatch, and when it does open fine it is very slow in terms of responsiveness.

Good app. This application has its downfalls but overall, in my opinion, it is a good app. Everyone who complains about missing calls because of the app that is your fault, in the disclaimer it states that edispatches should NOT be used as a primary means of notification. In other words, carry a pager. There are several things that have to occur for the system to record your dispatch, and many people complain about the voice quality, we had that problem because our scanner that we had hooked up to the system was at our chiefs house far away from our repeater so we brought it into town and turned up the volume and it works like a champ. If you don't like the app then just uninstall it and rely on the text notifications.... Or CARRY A PAGER like every other volley in the country.

Crashes. Everytime I try to look at the alerts section, the app crashes. I can access all the other tabs without the app crashing. The app is updated. I’ve uninstalled and reinstalled the app. I’ve restarted my phone. It’s still crashing when l open the app up.

Still needs the Apple Watch compatibility. Overall the EDispatches app has improved tremendously! Just need the Apple CarPlay support.

Barely Adequate. I am a FF/EMT and this app is barely adequate. I use it mainly as a tertiary backup to the radio and pager just for the alert music. This app does not support landscape screen orientation. There is absolutely no geographical representation! The app cannot differentiate annoying call tones from the actual voice message. Recording maximum length seems to be set at around thirty-eight seconds and depending on the length of the tone transmission, which may take up a generous portion of allocated recording time, the actual voice message is truncated or not recorded, cutting off vital information. Many times the recording has been less than fifteen seconds and had only recorded those annoying tones cutting off all the voice message, useless! Many voice messages have been so full of static the message has been unreadable. The apps interface must be just another radio receiver relying on sub-audible tones and radio reception. Several times there has been no app alert though the call went out on radio and the pager went off. Recordings are listed in the call history but after about five days they cannot be played though they’re in the list. Some of the problems may have to do with administrative settings beyond my access and the apps interface with the radio network, likely triggered by yet another set of sub-audible tones. For the working FF/EMT the app is barely adequate. And, for those communities that the radio/pager is out of range or doesn’t work, I wouldn’t bet my life on it..

Maps. Would like to se and option map to where we can find the location when the give out address as we are a small town but big country to respond to always having to call in to find where it is located would be easier if we could just push map and it would show us location

Works as designed. Would be nice if you could listen on Apple Watch.

Low volume. The volume when playing messages is low other than that a great tool to use

Broken again. You’re apps down again how bout a fix

Emtff 60. I have had this app for over a year and have not had a problem with it. Over the last month or so I noticed that the on duty option is no longer available in the settings. Why is that? Besides that I have no problems with this app.

New update broke the app. When you try to listen to calls that came in you no longer get a play, fast forward, rewind, or volume control. All you get is a blank seen luckily the audio still plays

Notifications are not working. Please help!! After updating to iOS 8 I am unable to receive notifications on my iPhone. I have checked under notifications and it is not listing edispatch for me to even turn it on. I have deleted the application on multiple occasions to see if it fixes the issue but it still doesn't show edispatch under settings/notifications. I checked the app and all the settings and alerts are set correctly with not blackouts. Please help or send out an update.

Not reliable. I have no other option than to use this app as it's what my department uses. However, I've missed two calls now in the four months I've had the app. The app just flat out failed to send any notification to my phone. If you're considering eDispatches for your station, look at something else.

Notifications. Great app but maybe consider adding reminder notifications weekly to remind users to update availability , it would be more of a necessity but would be helpful.

Miss the Old app. Recently the app has been lagging to the point of being unusable

Incident loading issue. Poor app. When reloading page to update incidents app frequently freezes. Also not sure if it’s the app or the dispatch agency but incidents aren’t loading up. I don’t recommend until they fix the issue.

Change requested. Hello, The app does what it's supposed to do. My only complaint/update request is that I can't change the sound from Bluetooth back to my handset when I'm connected to a device. For example I'm listening to FM radio in my car but I have to change to Bluetooth input on my radio to be able to hear the dispatches. In order for me to hear the dispatch without changing my car radio to BT is to turn BT off on my phone.

It’s time to make app compatible with Apple Watch. Other than the regular bugs my biggest concern is getting notifications and using the app on Apple Watch.

Won’t work anymore. Unable to listen to calls since last update when I press on the alert it just lightly lights up but no call so I can see it but can’t listen

Lov it but. Love the call log online but i like if it would notify the public of pages without being a sub.

Poor fonts. The logs are to small to read. All fonts need to be larger. VERY VERY BAD DO NOT USE APP

Quiet. Every single dispatch I get is insanely quiet. When I hook it up to ambulance audio I have to turn it to full volume, and even then it’s very hard to hear. This tells me that it is an issue with the app, not my phone. This needs to be fixed, as it gets very hard to discern addresses and numbers. I often have to ask dispatch for the information again, which takes valuable time.

Great App!!. Everything about it is awesome and easy to use! I wish it had the automatic play of the page on iPhone.

Great app. This is a great app we use this at my department would like to ask if you guys can make this app compatible for Apple Watch

Units In Route. I would love to see eDispatch roll out with a GPS feature and/or at the very least a who is in route to station or scene option.

No Screen Rotate. This app works as promised. However, it doesn’t rotate on the Ipads that are mounted in the apparatus. This makes the user have to read it sideways, which is near impossible, especially in a moving apparatus. 1 phone call to edispatch to inquire about an update to correct was met with a rude person stating it was their app and they weren’t interested. A follow email to support months later was never acknowledged. I like the app, it works, but is not user friendly in certain mounting situations.

New update suggestion. I am liking new features with the new update. I would request that with the alert function, instead of giving “xxx minutes ago” please just give the time of the dispatch. When I’m writing multiple reports, the last thing I want to do is figure out the time of the dispatch. I could care less how long ago it was, I just need the time! That is the only thing I miss about the previous version.

Tones. More aler tones

?. How often do you update your app?

SMS suggestion. I would love to receive text message by the same number so I could whitelist it in my contacts. Right now it looks like email-like messages sent from random numbers. Please fix that so it is more user-friendly.

Works for the most part. When getting calls it’s taking a typical 15+ seconds for it to come through. Sometimes it stays silent with nothing coming through. Can’t complain with it being all I’m able to use but it could definitely be better.

Apple Watch. I am having difficulty getting audible notifications while paired with my Apple Watch. Any insight?

Alerts. Would be really nice if we had more options for notifications. And the ability to have it set up to automatically alert family when I’m responding to a call.

Notifications. Love the new push notifications ability

Edispatch and battery life. Since downloading this app on my phone, I can watch as the battery is drawn down. As this is how I get my Firedept dispatch and my phone is a new iphone this gets to be a problem

CarPlay. I love the way it works! Now make it with with Apple CarPlay automatically !!!

App locks up. App locks up and you can’t see your most recent alerts, page is actually blank called this in a couple of times but problem hasn’t been addressed other crew members report problem as well

Works great. I wish there was a way it would still tone out when phone is on silent

Forced an update in the middle of a 911 call. We were in the middle of receiving a 911 call for a possible drowning and it kicked us out of the software to perform a 10 minute update of the program

Hmm. I’m not paying for an app just to get important information

Unreliable. No alerts are being received after the latest update was applied. How do we roll-back to a previous version?

Apple Watch. When will we see it available for Apple Watch?

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The app has deteriorated. Since the latest update, the app has deteriorated severely the original app allowed volume control for the alert when an alert was sent out. Another feature that used to be available was disconnecting the app from a Bluetooth to vehicle connection. Now the only way this can be done is to go to streaming then disconnect and return the the call that is in display. My phone for some reason had the app removed, so reinstalled the app, now I have no control of alert volume. This is not a good way to have this as now there is not a way to minimize the interruption of a night call or a meeting. This has made the app less appealing for use. I hope this gets revised quickly.

Getting better and better. The new availability feature is great. The only thing that would kick this app up a notch is a geofencing feature that would automatically set you to unavailable when you leave a certain radius of the FD. Ultimately you are still depending on guys to remember to update their status constantly as they go about their daily lives otherwise. Great work.

Login failed. My app did work fine till this update now I get login failed and unable to use it

Great App. Just like a pager.. Except mine is like a 30 second delay from my pager to the text on my phone. Works great

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Works well. Has been working fine since installed. New OIS 7 works fine also. Would be nice to be able set different notification alerts for the two different tones we have. Also to be able to pull alerts from our own ringtones.

Choppy. App got updated and now I can't "login" but it'll let me receive the calls if I click on it from my notifications... This apps always been sketchy, although I love it when it functions right. Excited to have the map it on now too.

Great update. I got the update to work when it was first released and it's an amazing update from the last version. Unfortunately edispatches is having server issues and is working to resolve the problem. I saw on their website they are rolling back to the last version till the problem gets fixed. Can't wait for this one to work again.

EDispatches went to hell in a hand basket. The original version of EDispatches was a paragon of reliability. It made for great supplements to pagers. The latest versions since their full revamp have wreaked havoc on our response capabilities. One major problem is the audio playback doesn't appear often, so we don't know what we're responding to. Delayed transmissions, and false/late pages have also been issues. I sincerely hope they can fix these issues soon, and return to their former glory. When life and death responses rely on EDispatches, they really need to live up to their promises, and focus on reliability, not features.

Notifications. I wish in the settings portion of the app, you could toggle wether or not the app overrides your phones silent mode. After all we are using this as a backup pager so, it is an emergency. Other than that, works excellent. I have noticed it's a little slow sometimes compared to our pagers, guess that is directly related to how good your reception is when the tones drop. Giving it four stars, would be five if it would add in the override silence option or just do it automatically!

Good. Everything work for me , stay safe everyone

Good app. Good app. Could you add a 5 second forward and 5 second rewind button when listening to message?

Excited. Excited to finally try this out.

App notification does not play correct sound. I give the app 5 stars as it is really useful when the pager is out of range BUT the latest update now does not sound the correct app notification sound. Instead of the sound chosen within the app it now sounds like a regular text

EDispatches. Works great out of the box. Would like to see it automatically play right after the alert tone. But it is a good first step.

Lots better. Only thing that dont work now is the map and directions street directions

Great app, bad delivery.. This app is great so long as it functions correctly. The crashes where annoying and now I cannot log in yet I still get a text every time the tones drop.

Good service and good app for the first version.. As with any app out there, there will always need to be improvements made. This is the first version. Yes it's not going to work 100%. That's what feedback and bug reports are for. Let the staff know what your problems are so they can work on getting them fixed.

Update Messed Up. The update messed up the ease of use for me. When a notification popped up I could just slide my finger over it and it would open the app and play the message. Now in the updated version I get the notification, swipe it, and it opens for about 2 second and closes again. I must manually open the app to listen. Being able to listen longer then 30 seconds would be great too. Sometimes the dispatchers get flustered and need more time thus so do I. If these problems were fixed I'd give it a 4 or 5! Now it's like a 2.

EDispatch. Whenever I get dispatch out it should take me to the scene not to the fire station Can you find a way to fix that You shouldn't have to put in the address in I'm not happy with that

Was good but goin down hill.. I have been using this app for over a year now. Was good when it first started but with the new updates it doesn't run so well. They need to update it and fix the bugs. When listening to calls the static is always on. And when trying to continue to listen to call it just hangs and doesn't play forward.

Lacking settings. I love the app, it has helped my department tremendously. This would overall be a five star app if we could have continued alert sounds. Sometimes it takes a little bit longer to walk me up and I'm sure others also. Please think about adding this!

Crashing. Worked great for 2 days. The APP has been crashing ever since for myself and a dozen other members of my department. Please fix the bugs! Other than this issue, when working is a great APP

Very helpful app. Works great. Never had any issues with crashing.

Good. Every time I try to change settings it crashes

Good but has an issue. It is great that I don't have to carry a phone and a pager now but I've had an issue with edispatches. When I get a page and push launch to hear the page, edispatches locks up and I have to reset my iPhone to get it to work.

Fixed. They finally fixed the problem after the update. The concept is nice, obviously there is a delay in dispatch...my only real problem with the app is if it is a multi-agency dispatch, the 30 seconds is never enough to hear the call. All you end up hearing are tones and no call info...we need more than 30 seconds. Until they extend the time, my review will remain a 3 star.

Awesome app. Better than a pager. Customize your alerts, go back and see what you missed. My pager does not always hear the tones, my cell phone always has service! Very convenient.

App Notification Not Working. After last update, the app notification doesn't work at all. Please fix ASAP.

Working well. After the recent update the app is working well for me. It does everything I need it to do, especially serving two departments and having different notification settings for each. Keep up the good work!

Notification Sounds not working properly. Instead of the pager sound (the sound selected) it come in as just a ding when a notification appears, hasn't happened before the most recent update. Please fix asap as I use this primarily as my pager.

Great with no delay!. I get the call with no delay in them. I'm usually first to the station and ready to roll. Wish the app was just a bit better with more things to do. I love that you can open the app and the streaming section and listen to the stream even with the app closed in the background.

PhotoAlex. Can't receive notifications via the app since the last update. Text and calls still work but that's all. Otherwise great app.

Suggestion. Works well for me. Is there a way for dispatch to enter the addresses for the emergencies so we could click "map it" and just go? Rather than trying to listen to the address and having to search it ourselves.

Chief. Improved response first day out. During our last tornado it was our only form of communication for 36 hours. The texting saved us. Hoping for auto-mapping and a response capability at some point. Still, a great addition for any department.

Great. Easy to use and works wonders it always beats the call and text as a administrator of an account it makes my job alot easier

App notifications. This was a great app used by our county fire departments, until the newest ios10 update. Now the notifications don't work. Only sounds you get are from the default iPhone notifications. Plz fix.

Need update. Need to update. On new iPhone firmware I no longer get the alert sound. I get the normal sound the iPhone makes. Other than that works great

Pager mode. Without the pager mode on my iPhone6 I'm lost. App works great otherwise. I had this app on my galaxy and it had a pager mode which bypassed the silent mode on the phone. Please update and fix this for the iphone6. I will give 5 stars once this is fixed

No notifications with update. After my app updated I can no longer get notifications. Was working fine before that. Please fix ASAP

Good but needs some work. This is a good app. The calls don't come in clear but you can make it out. Most of the time when you open the app it freezes and gets stuck on my call list.

Excellent. New app is phenomenal now that it works. The mapping feature is my favorite part

Great. It helped our fire department great and if our radios die we still know if there is a call great app and hope it's gets even better

Cannot turn off notifications. Works great but I cannot turn off the alerts that I don't want? Please fix this. Other than that this app is great no need to carry a pager ever again.

EDispatches for apple watch. Great app and system would love to see this app to be able to function with the apple watches also.

Excellent. So far so good! Just tried it out and actually received the app alert 30 or more seconds before I got the text message!!

Halloween Update?!?. Really?!? A Halloween update? The last time I played this game with this app I was without service for over a week! And this is not just my favorite solitaire game, I count on this app to keep me connected to all the emergency services for our entire county. Not this time. I'll wait a few days to see how this gem of an update works first. Fool me once, shame on you. Fool me twice, shame on me.

App not opening in alert. The problem anybody have a problem with the app not opening up on the alert goes off.

Great concept. Normally works well enough to be understood. Alerts come fairly close to the actual dispatch in time.

App crashes. App crashes when opening from notification center

It's ok. The tone when you get a call needs to be longer just in case you don't hear it and it has a long delay but that's about it if then 2 things would be fixed it would be amazing

Very Good App. Great app. No problems at all. Our entire department uses it. Has saved us more than once when the house alerting failed to activate. A must have. Firefighter Madison Township Fire Camby Indiana.

Good App. My dept has been using this system as a secondary means of notification. It has worked out great. It has come a long way since we first began using it. Love it.

Good app. App works great. Really like the audio message, gives more info compared to just a text message that others use. Looking forward to the upcoming mapping updates.

GREAT!. I have been waiting for a long time for this app to come out and I am very existed to finally try it out! Looks really good so far

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EDispatches 4.5.7 Tips, Tricks, Cheats and Rules

What do you think of the EDispatches app? Can you share your complaints, experiences, or thoughts about the application with Penguin Management, Inc. and other users?

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EDispatches 4.5.7 Apps Screenshots & Images

EDispatches iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 4.5.7
Play Store com.penguincommunications.edispatches
Compatibility iOS 13.0 or later

EDispatches (Versiyon 4.5.7) Install & Download

The application EDispatches was published in the category Utilities on 03 December 2011, Saturday and was developed by Penguin Management, Inc. [Developer ID: 850554471]. This program file size is 56.41 MB. This app has been rated by 389 users and has a rating of 4.3 out of 5. EDispatches - Utilities app posted on 26 February 2024, Monday current version is 4.5.7 and works well on iOS 13.0 and higher versions. Google Play ID: com.penguincommunications.edispatches. Languages supported by the app:

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Other Apps from Penguin Management, Inc. Developer
App Name Score Comments Price
EDispatches App Customer Service, Editor Notes:

# Bug Fixes - In rare circumstances, if your device was configured to use conflicting region and time settings, all of your alerts would be shown as having been received at the current time.

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