The Roku App (Official) App Reviews

The Roku App (Official) [Entertainment] App Description & Overview

What is the roku app (official) app? Get to know the must-have app for streamers

Use the free Roku® mobile app to:
• Control your Roku devices with a convenient remote
• Use your voice or keyboard to quickly search for entertainment
• Enjoy private listening with headphones
• Stream free movies, live TV, and more on the go with The Roku Channel
• Cast media files from your phone, like videos and photos, to your TV
• Add and launch channels on your Roku devices
• Enter text on your Roku device easier with your mobile keyboard


You must connect your phone or tablet to the same wireless network as your Roku device to use certain features of the mobile app. Some features require a compatible Roku device and may require logging into your Roku account.


Feature availability:
• Voice search is available in English in the US, UK, and Canada. It’s also available in Spanish in Mexico and the US.
• The Roku Channel can be viewed in the mobile app in the US only.
• Some channels require payment, can change, and vary by country.


For more information and troubleshooting, go to http://support.roku.com and
https://docs.roku.com/published/userprivacypolicy/en/us?embed=true#userprivacypolicy-en_us-CCPA

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How to contact The Roku App (Official) (ROKU INC)?
Find this site the customer service details of The Roku App (Official). Besides contact details, the page also offers a brief overview of the digital toy company. https://appsupports.co/482066631/the-roku-app-official/contact

The Roku App (Official) Customer Service, Editor Notes:

The Roku App (Official) Version 8.8.319 November 2022

- Fixed a tooltip pointing to an incorrect icon. - Fixed an intermittent connection issue. - Updated assets. - Other minor bug fixes..

The Roku App (Official) Comments & Reviews 2022

- Best Handy App... Here’s why (Read All)

Honestly, I love this app because it’s greatly convenient!!! Probably one of THE MOST convenient and simple apps for free. Like another reviewer said instead of searching for the remote as long as you have your phone (which is most likely all the time) you’re good. As a wheelchair bound disabled person, some people in my home can leave the remote in places I can’t really reach so that’s were this app come in handy, and really in this household the remote generally has the tendency to disappear. So if you have a remote that has hidden legs and likes to go into hiding then the app is great. On a funny and more truthful note, I originally got the app because my sister and I weren’t getting along at the time and she knows every morning I use the tv. For some reason the next morning I couldn’t find the remote and had a gut feeling she hid it on purpose so that I had no choice but to talk and ask her where it was (in which she probably still wouldn’t have helped to be petty). To avoid needing her help, I downloaded the app and she looked confused and shocked like “😳”. I felt like victory with my phone remote 😎😂. I definitely take back what I said about people who used this app were being lazy but it comes in handy for more than not wanting to get up!!!

- Remote with benefits

I have an older remote that doesn’t have a mute button and doesn’t have an option to listen on headphones. This app is a favorite of mine since I now have both of those features available to me. Like everyone else, I lose the remote from time to time and don’t have the motivation to spend 5-10 minutes looking for it, so when that happens I just pull out my phone and turn on the tv and start streaming. Before you let others know about the app, be sure you lay down some good pranks that’ll make them think that their tv has been overtaken by supernatural beings. You know how hard it is to type with ⬆️⬇️⬅️➡️? No need for that, type from your phone and get to your shows sooner. Ever want to convince someone that there’s something better to watch but don’t have the remote? Now you do, with access to everything. I could keep typing about how awesome this is but I need to go watch something. Only bad experience: doesn’t always connect to the tv quickly and I sometimes have to try twice.

- Used to love Roku

But they’ve been pretty disappointing recently. My current issue is trying to figure out how to cancel subscriptions, and being unable to get into contact with anyone from Roku Anyone at all, is impossible. If I go to the site of what I’m subscribing to, it says I need to do it through Roku. When I go to Roku’s website, it says I need to do it through the Roku. I don’t see the option anywhere on the ruku, it’s not on the faq, their online “help” system is worthless and just puts me through circles. And their customer service line that they hide the number to (bet you can’t find it on their website) just saying to go online for help. Which isn’t helpful at all. So I’m about to just call my credit card company and file a fraud claim, I don’t know how else to get the payments to stop. Another annoying issue from about a year ago. I bought the top model of Roku since my old rule stopped being serviced. The most expensive, fastest model. Within 2 months it’s telling me I need to buy a memory card since the Roku is full, and until I do, it uninstalls apps to make room for the ones I use. All I use is 5 streaming channels. That’s literally the only apps downloaded on it besides what comes in it, which shouldn’t be a lotl. If I’m buying the most expensive, top end model of a product, I shouldn’t have to buy additional add ones to make it functional. I feel like Roku made it big and then stopped caring about quality, just on profits.

- Great App, works perfectly.

There’s one thing that must be said about Roku, and that’s that I feel like this app was made because they knew that their remotes would die very quickly. By that I mean, 6 months into having my tv, the batteries inside the remote actually corroded and ate away the battery contacts inside. I cleaned the inside and replaced the batteries only for it to happen again 4 months later. I was using Kirkland signature batteries the second time. After the third time of cleaning out the remote I noticed certain buttons stopped working consistently, and eventually I had to switch to using the app. The app itself is very useful though, I can do more on it that I could with the original remote. I love that I can just open the app on my phone and not worry about looking for the remote that fell behind my bed in my sleep again. However I have one complaint about the app itself, it doesn’t have a widget. I would absolutely love if I could put a widget on my home screen with 3 buttons, power on most recently used tv, open the remote buttons, and volume up + down. If this feature was added, I would gladly change my review to 5 stars.

- Life Changing

This application changed my life! I was watching an incredible live sports event and paused my ROKU device with the physical remote; as I needed to make an emergent visit to the idea factory. When I returned from my sojourn it was discovered, to my great dismay, that the batteries of my physical ROKU remote had lost their electric vigor. I had no remedy to the electric impotence. Due to my ongoing pursuit of living my best socially-conscious life, and compounded by the hour at which this event of electrical discharge occurred, I could not travel to acquire new disposable AAA electrical-charge storage devices (because I care about this planet Jennifer). I found myself in a profound distress, desiring knowledge of the sporting event result, while simultaneously having no way to resolve this prescient urge. I then considered my options: 1. Postpone knowledge of sporting event result. 2. Find a way to play the sporting event. I chose the road not traveled (option number two) not unlike Robert Frost. I travelled down the road not taken. I installed the ROKU app. I watched my sporting event. I am living my best life.

- WARNING, YOU DONT HAVE TO GIVE THIS APP YOUR AD DATA

The app tries to trick you into giving the company access to your activity for its targeted ads by making you think you are required to. At the time of the review, when you first start the app, it’ll bring you through a process where you can customize your experience. Every option is presented in the same format with a big skip button at the bottom. The last step, which is giving the app permission to track your internet activity, neither has the skip button, and is phrased in a way to strongly imply that you have to give them all that data in order to continue, without plainly saying so. The only way to get through it is to hit the in-app button to give access, and when your device asks you if you want to allow it to track you, say no. The app will finish the startup process and not say another word about it, hoping you forget that it happened Even if you are on the fence about wether you are okay with corporations tracking your ad activity or not, then you could still agree that this deceptive technique to get a lot of people to think that they have no option other than to give their personal data that they wouldn’t choose to share if better informed, is just unacceptable

- Best app

Best app for someone that is visually impaired because I can browse the channels and I can also use voice search so I love that idea and I have no issues whatsoever? I love the contact here on the Roku channel but I would love to see more genres added I am a huge horror movie fan so maybe add some movies and more channels for free here on the Roku channel I love the 70s horror grind house exploitation films but I love other shows and movies here I would love to see more documentaries and I would love to see some shock Demetris and Mondo flicks! And I’m also a fan of underground horror movies I would also love to have that added to here on the Roku channel so I would say keep adding more contact and keep going and also maybe add some movies and TV shows that can be narrated for people with visual impairments! I have a love for horror movies and classic movies too such as a Turner Classics but I also love Shakira mantras and I would love to see more news channels added here on the Roku channel so keep updating and keep adding more channels and keep growing

- Frustrating at times. Even after update still doesn’t work.

Biggest problem I have is that me nor my wife can connect to both of our TVs to access the remote in the app. I am connected to WiFi and it’s full signal in the living room and in the bedroom. My wife was having troubles a month ago for about 2 1/2 weeks and then it worked for me no problem. However about 4-5 days ago I can’t connect at all. I have WiFi connected to my phone and both TVs and the app is updated however the issue still persists. It’s a bit frustrating guess I will just go ahead an buy 2 new Roku remotes due to the app inconsistency we have had. I will say that when it’s worked for me, it was an amazing app however its not always easy to keep track of a physical remote when you have 2 kids that love to grab it a hide it, forget where they put it or it gets lost. So that’s why the app is always my go to to be able to quickly get the tv on without the 30 mins to all day search. Maybe others have had no issues like I’m having or maybe they have. Anyways 4 stars for the times everything worked however it pretty much useless when it refuses to connect.

- I am experiencing issues. But still the best.

Version 8.1.0.6 has caused the app to crash when clicking on the device select screen. This may be due to my phone also being enrolled in the iPhone beta updates. Both updates ( iOS and app) happened at around the same time. I have since removed the phone from being enrolled in beta and reverted iOS to its non beta version. However the crash still exists. I have followed normal troubleshooting of removing and installing the app, rebooting, etc. This has given me the opportunity to check out the other Roku apps. While those other apps are at least able to let me hobble along and use the system, I hate that they have ads. I stand by that this app is the better of all the other apps. I just hope that this crash is a known issue and will get fixed in the next version. Update: I have updated to 8.1.1 and the issue has been resolved. I can finally get rid of the horrible competition. Thank you.

- This app never works properly

This app is constantly having issues. My Wi-Fi connection is strong. It doesn’t matter how close my phone is to the Roku tv. I’ve tried restarting my tv and deleting the app and redownloading the app multiple times. It still has the same problems. Nothing helps. I downloaded this app because my tv remote is broken. This seemed like an easy solution. Nope. It doesn’t power on my tv like it’s supposed to so I always have to find some other way to do. Then if I get the tv on, the app won’t connect no matter what. I always try to connect it manually by putting in my IP address and that doesn’t help. So after closing the app and opening it over and over again eventually I might get it to work. But what’s even more frustrating is that once it does connect it’ll randomly stop. I’ve tried leaving my phone unlocked and keeping the remote app open and on the screen, I don’t always open other apps because I’m worried it’ll mess it up. But it doesn’t matter what I do. This app has a much better review than the other one but that’s only because the other one does absolutely nothing. This app isn’t much better.

- Great app when it decides to work

I mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!

- Why

When have this app start charging ?? One month it charges me $2.99 && another month it charged me $5.34 . Not sure why it’s charging me but I rather not download an remote app that I would have to pay for . Rather not do && the fact that it’s charging my card that I see no records of on Roku that I filled or even made a purchase on the app is ridiculous. Yes it was a great app before it start charging me. The fact this app still charging me but I have NO ACCOUNT with them but yet they charging my card (unauthorized) . I’ve contact my card company && they told me to contact Roku && haven’t seen where I could contact nor email them or even a toll- free number . This is sad you have people hacking your card just from downloading an app . Never again . Today this app is still trying to charge me the fact I’ve tried to reach out to Roku they still won’t or haven’t solve my problem there’s no number to contact them very unprofessional. Where is the on chat agent

- Why I love this app

I love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review.

- Can’t prevent phone from auto lock?

One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖.

- Very Convenient When you Misplace the Remote

I was very excited when I found out Roku made an app for the iPhone. My remote is often knocked over by the cats and lands under my wheelchair which makes it hard to find. Or when I misplace the remote which is why I wrote this review since I couldn’t find it and the rate screen popped up. Lol I find it especially simple to use and though I only have one Roku still hooked up it always finds the right one. I’ve had my Roku for several years and was wondering if the app would work. The app works just fine on my iPhone 5. Plus it looks exactly like my remote the one without the channel buttons. If it is possible to change the skins I do not know I haven’t searched it out. I read one reviewer mention it often can’t find their connection that has happened only once I just restarted the app and it was fine. This is one of my most useful and helpful apps I have on my phone!

- Finally you don’t have to pay

When I first got those other scam apps that you had to pay for everything like I mean everything it made me so frustrated that I deleted it so I decided to find another one and I found the official it was so good you don’t have to pay for anything I just loved this app so much it’s so useful and I am having some problems but I will explain it later what this app has it has channels and a touch pad and I love so much because it’s so much easier to use so helpful and there’s NO ADS and I love because adds are so annoying snd get in the way most of the time Now the problem I’m having but it’s pretty small Uh when I use the touch pad sometimes it sends me to a random link on safari and it’s so annoying so I hope you guys can fix it because it’s really annoying sometimes and also the volume button sometimes doesn’t work and it freezes and kicks me out which I hate so much but that’s all and I love this I suggest you get this!

- Very good but TAKE THE 17+ RATING OFF!!!!!

I used to use this app literally every day because the remote was so useful! My roku tv at home is so finicky. It has a sweet spot that is hard to find and I have a shaky hand so it is also hard to keep consistent. But when I found this app it was a game changer. You don’t even have to aim the remote with this app. Private listening is also very useful. I like to have my tv loud, so late at night when I don’t want to disturb my parents watching tv, I can just turn on private listening and listen through my headphones. But with the latest update they added a 17+ rating. Which is super annoying. My mom has a restriction on my phone to where I can’t download 17+ apps. So thanks Apple. Now I have to have an app that is super bobo and doesn’t even have private listening. And btw, this app doesn’t have ads. LITERALLY EVERY OTHER APP ON THE APP STORE THAT IS A ROKU REMOTE HAS ADS. So not only is it super bobo, has no private listening, IT ALSO HAS ADS. Apple make this app 12+ or whatever it was before again!!!

- Remote Control Connection

I swear I am never this guy to write reviews and complain about products. And I actually really appreciate all that something like this exists because some remotes these days have a ton of different batteries and they are always dying on you or not responding. I only put one star to get some attention because I think that there is one thing that everyone who uses their iPhone as the remote for their Roku tv (which I think you would be surprised at how many people do) has issues with is getting the Bluetooth to connect more rapidly. I know this probably comes off douchey but I really appreciate Roku. I only give this review because I like the product and I want to enhance it and make it better. It seems like, and this is not every time mind you, I spend a good 2-3 minutes trying a bunch of weird techniques and it’s not ideal. Ideally I would tap on the app, it would open, and have an option or setting to always make it so each time I open the app it automatically goes directly to the remote every time. Again, thank you Roku for all the progress this far and I appreciate your time. Thanks.

- Do NOT download this app!

The app works perfectly for the first time after you connect it, but as soon as the TV turns off, it won’t stay connected and you can’t wake/turn on the TV with the app even if your phone and TV are connected to the same network. When I tried forgetting the device and re-adding it to app, it also says that the device cannot be found, even if the wifi connection is the same for both and the signal is strong. I have read the official support site and other sites that recommend restarting both the app and TV, and checking to make sure the app and TV are on the same network, and it does the trick…until the TV turns off again. At that point, it is easier and takes less time to just use the physical remote, and if you can’t use it, you’re out of luck. I even tried updating the app to see if the problem was resolved, but both changed. This app doesn’t serve its purpose and it is definitely not worth all the hassle. Save yourself some time and frustration and just don’t download this app. Roku, please just fix the app so it actually works for once.

- Can be very frustrating at times

The app is a great alternative to using the remote, especially if you are someone like me who looses it every 5 seconds. I have the app on a setting to where i can turn my tv on through the app. A lot of the times the remote is not connected so it doesn’t turn on my tv. The main reason I have this app is to listen to the tv with my headphones. A lot of the times it gives me problems and it doesn’t always connect to my headphones or it will connect for a little while and then start glitching later. This app has a lot of problems and its so annoying when I turn on my tv expecting to use my phone and its not connected. I don’t understand why its not connected when i have an internet connection. And also when the app starts glitching is causes my tv to glitch and turn off. And sometimes my tv doesn’t work unless i get up and unplug it and plug it back up again. As i said before, this is a good app and is very convenient, but at the same time it can still use a lot of work in the meantime.

- Powering Off Roku TV Form Bathroom

So we have a Roku tv in our living room, that it seems my parents can’t physically turn off before heading to bed. So every time I wake up to go use the bathroom I can see it’s still on form the hallway leading to the living room. So instead of walking; half asleep into the living room with only a shirt and undergarments on I can now just use the app and turn the TV off form way in the back of the house. It also has a great use! If it’s way to loud I can also use my phone and turn the volume down without them knowing. They can still hear it; they just seem to like it loud. I wouldn’t mind it but seeing as I can hear it at the other end of the house, it needs to be turned down. It also has a great feature to where I can hook headphones up to my phone and hear privately form the TV without disturbing others. It’s a great app for a great TV.

- Have never been able to connect to tv.

Ridiculous. It doesn’t work on either one of my tvs no matter what i do. Tv and phone are on the same network, tv is up to date as well as my phone and the application, and it only connects randomly and will immediately disconnect randomly. It only lasts for seconds. And i suspect it has everything to do with the fact i have kinetic wifi. It’s a pain. The Hisense and onn roku lacks volume buttons therefore there is no control besides changing channels without any type of remote and it’s ridiculous. I regret purchasing my roku tvs at this point. It’s been years that i have had this problem with the app. No matter what i do and try it refuses to connect and recognize my hisense or my onn. I cannot STAND it anymore. Please fix this because i am not the only one with this problem and you are only driving customers on a tight budget away. Remotes are 20+ bucks a piece at my local stores and i have a baby on the way to save up for. I know that doesn’t seem like much but it’s ridiculous when i have a free app that SHOULD WORK REGARDLESS. i shouldn’t have to get a remote! Totally unfair.

- USED to be great

I used to love this app. I mainly used it for the Private listening feature. I would use it all the time with Jabra wireless earbuds to watch movies and would have no problem. However, within the last month , when I connect to watch tv via Private Listening … the sound cuts out. It screeches and drops connectivity. I can’t go five minutes without the sound dropping and when I touch the Private Listening headphone icon to switch it back to tv sound …nothing happens. I tried it with a pair of Bose wireless earbuds and it does the same thing. No problem with the Bluetooth because I can listen to music on my phone via either pair of earbuds with no connectivity issues at all. App will show an error “Your Roku is not online proceed without connection ?” … while I’m literally watching the tv. No streaming issues. I finally tried a pair of wired earbuds …and it worked with no problem. Major issues with Private listening when connected to Bluetooth headphones. Please Fix !

- BEST ROKU APP!!!

I have downloaded several of these ROKU apps and none even compare to this one!! The layout is so easy and sleek. You can also put this app on your phone or your tablet and they work great! When you’re looking for a show/movie you can speak into it AND can listen they your phone or connect your headphones to your phones (Bluetooth or whatever) and listen to your movies/shows once you switch to one of your other channels like if you have HBOMax or Netflix etc. That’s the only thing about this app I wish they’d make a bit better Wish they’d fix it where we could listen through our headphones even when just hooked up to our cable but regardless I am so grateful for this app bcz i am able to download it on all our Devices and my kids are always losing the actual Remote lol!! Thank you to the amazing people that created this App!!!

- Roku channel TV bugs

Hello, have something to report, Roku channel crashes on the streaming stick after a few minutes of a movie, do not believe me, launch some thing and then wait a few minutes, your Channel will just stop working, and go all the way back to the menu where he would select your channel, it is very annoying, I hope this can be fixed in the next update on the streaming stick and, the following work just fine, main site, Apple app. These are solid, but the TV side needs to be tweaked just a little. I remember being able to watch a full movie on the thing, please fix it when you can thank you very much. Any update, I figured out something, this is all fine if you connect it all into the TV, but if you put it into the power stick I mean the plug, it goes back and does that thing I described. So I think this just might be my fault. :-) Anyway, sorry for wasting your time. Frown

- THIS ISNT TINDER U FOOLS

***edit*** I went into the settings to switch my Roku and I saw the option to switch it back to how I liked it, and here I accidentally selected ‘swipe’ mode instead of ‘traditional’ mode weeks ago without realizing :/ I’m a clown :/ I’m sorry roku I love you, baby GET THE NEW VERSION OF THIS OUT OF HERE!!!! Why do you have to swipe your finger to scroll up, down, and across???? When you’re trying to find something to watch or know what show you want it literally takes fifty years to get to it because of how much fingering swiping you have to do. I want the one where you just have to press the button. Every time I try to swipe it it accidentally presses the buttons instead and I have to hit the back button a million times just to find what show I want. This is the dumbest thing I have ever seen. How do I switch back? Again, this is the dumbest update I have witnessed in my entire life.

- Roku services bricked?

Been using this app with my Roku TCL TV for years without a problem, but as of yesterday this app just refuses to connect with my tv at all. It will even detect the tv but not connect with it, no matter how many times I tried. Another related issue is that I can’t seem to stream content from my mobile devices to my Roku tv anymore. Used to be able to beam whatever video I was watching on my phone straight to the tv, but now that doesn’t work either. Just like before, it detect that my Roku tv is there, but when I select it to stream from the phone, nothing happens… This all leads me to believe that there is a clear issue across Roku’s services. Perhaps their systems are down? My Roku tv still works fine otherwise, so I won’t give this a 1 star review, but as a wireless remote to my Roku tv, this app has effectively been bricked and made useless. I’m hoping Roku gets a handle on this issue soon, because the current update didn’t fix the connectivity issue and I still can’t use it to operate my tv.

- Family Remote(ROKU)

Good morning here is my review This app is literally the best when my sister can’t find Our remote to our TV I say calm down because there’s no need to panic because I have the app right here on my iPhone and almost like everybody in my family does and will use it like a lot and can’t find a remote the only reason why I did A review was because I want to help support this app because because I really enjoy paying for movies and watching them even more they have Netflix ,sling hulu,vudu, and more and here is some advice when you go to sleep at night time are you Gotta do is press the pause button and when you wake up in the morning it’s showing pictures of the new movies that’s about to come out like for example big Brother Doctor Who she’s Gotta have it or more or more classic movies so I hope you like it I tried my best my very best have the very best day goodbye...😀😄😁

- Bluetooth flakey / loss of device connection

I’ve been using the Roku app for about 2 months. All of the basic functions work which is great. My issue with the app is the Bluetooth functionality and the overalls app connection. The app seems to work for a time, or can work longer some days, but the app often will randomly drop signal for the headphones, lose my Roku sound bar and freeze up. I have to restart the phone, the headphones and the sound bar to get it to work again. A retry / reconnect on the sound bar never re-finds the sound bar. The aftermath of the app freeze on the phone and it’s connection with the Bluetooth headphones is what demands a phone reboot. I love the idea of the app and the potential. When it works, I love the functionality and option the listen and control our tv discretely as my wife is a night nurse with an opposite sleep schedule. I’d gladly do 5 stars if it wasn’t for all the disconnects resulting in hardware/software freezes.

- Good app but needs updates

I lost my remote 2 - 3 days ago and I used this app! When I first did. It was okay. The next day I realize you need to have your tv on for the next day otherwise you have to get a remote. The channels are cool though however sometimes you want to watch something and then you have stuff you don’t like. That is just my opinion. I get the thing of it needing to connect. However don’t turn off you tv ever otherwise useless app! My mom bought 5 yesterday. Yes that is right, I said 5 just in case if I lose another one. I have another spare. Sometimes the needs connecting plays for no reason. And is this just my tv but the Roku TVs disconnect the WiFi after turned off for hours. Not even a day! You need to change this. Or make a button to turn it on when not connected. Other then that. It is a good app. Not the best though. If you make this app better. I will regret this message. But for now, this is ridiculous!

- Note To App Developers

Theoretically, a brilliant app. The reality of it is that this app in the year+ that I’ve been using it has upgraded many times, each time seeming to get more and more glitchy...and not really adding anything of great positive change to the app. I’m at the point now where about half the time neither ios device I use is able to connect to my Roku tv and almost always at least one is unable to connect. Yes. I know about unplugging the tv for a few minutes to reset it but it’s rather annoying when I’ve just prepared a meal and I’m sitting down to watch something and have to wait an extra 5 minutes while my food gets cold for the connection to reset. So here’s the message I’d send to the developers: The app, while the other features are cool, is designed to be A REMOTE. If it can’t even be used as a remote then YOU ARE FAILING AS DEVELOPERS OF THIS APP. Forget the extra nonsense until you take care of these bugs preventing us from connecting the remotes to our roku tvs. Thank you.

- Helpful app with nice features

Having trouble finding your physical remote? No worries (as long as you know where your phone is)! The app works just like the physical remote. I’ve been using it for months now and love it. The controls are easy to navigate and has been a great thing if I’m in the other room and don’t have the remote nearby (in case I want to turn the music channels from a distance). One feature I love is the “private listening” one. This allows you to listen to the tv audio (only for streaming though) through your phone speakers or Bluetooth headset, if paired. This is great if you wake up overnight and don’t want to disturb or are trying to listen to something from the other room (I use this while washing dishes and listening to the news). Overall, it’s easy to use and has great features. Highly recommend.

- Goooooooooood

That is so good because it means no more half team have to get up and look for the Roku remote every single day when stays Thursdays Fridays Mondays Sundays is a fair day I have to work on I don’t but this app helps you to not have to have to look for your remote every single day this is why I think this app is good you good are you you’re good I’m good are you good this app is the best app so I recommend it I have a five stars rating so this is why I think you should get this app this is the best app you could ever have for the TV remote and iPad it twice iPad is twice and my TV is second so this is why I recommend it so if you’re scared of the dark and you like TV I definitely recommend it to you so me and my monkey will have a safe sleep and no it will come with me what is that your flow to your flow two I’ll be back with this review come back for part two of my review

- From an accessibility standpoint, the watch app is pathetic!

I haven’t found many issues with the iPhone app, but nobody, including me, has all day to read or in my case, write my entire review about what’s wrong with the Watch app. It’s so much easier to write what does work, and that’s kind of pathetic. Everything should work with voiceover, meaning this is an accessibility issue. Your TV talks, but you fail to understand how well accessibility needs to work on your apps. All I can say is, everything on page 2 of the app works, but nothing else does. I can switch from page to page, but heaven forbid I should touch the page chooser, because it ends up going back to page one, which is beyond frustrating! When I’m trying to do something on page 2, then I go too far and get to the page chooser, it goes back to page 1. That should not happen! When there are four pages, and only a quarter of them work with voiceover, you have a problem. Accessibility should be one of the first things you should check before releasing an app.

- TCL Roku TV - Remote

I use the remote on the app for private listening using my Bose Quiet Comfort II headphones. When it works it’s fantastic! Lately I’ve been having so many issues with it doing this 30 second countdown to wake my tv up out of “eco mode” for no reason at all. My tv is not in eco mode. I wait the 30 seconds for it to connect and it starts all over with the 30 second eco mode stuff. I get so frustrated. I’m a techy. I know my way around these issues by searching from solutions from others. Currently I’m turning Airplane Mode on and off to reestablish my WiFi connection. That seems to fix the issue for a little while, but come on. Why should anyone have to do this? I’ve had this tv for two years now and have always had this issue with the remote feature on the app, but it’s gotten so bad I felt I needed to leave a review. The app remote has also started not working when I try to turn my tv on. And yes, both my phone and tv are on the same WiFi network. Major frustration. Please fix this issue already!

- Temperamental remote replacement

Family room Hisense tv remote broke. Roku 2D box in bedroom remote wouldnt work on hisense got this app on my ipad and 2 iphones to recognize both devices at first. Sometimes connection has to be re established if i leave my house, today i had to shut down the other phone, which did not leave the house, for it to recognize the hisense, but the phone that left the house nothing works anymore, not even reinstalling app and manually imputing the ip address. They are signed into my roku account by email. My ipad so far isnt doing this. Shows anything free is junk. I had to take the phone off the network shut it off and reinstall the app every time i leave the house with my phone and it sometimes recognizes my tv after all of that. Its a pain. Nope didnt work this time says the tv in front of me isnt on the network, only the bedroom one i have to keep putting the name and location every time i reinstall too. My other phone is no lnger recognizing my tv either

- iPhone remote app for TLC ROKU

So far, this is the easiest, most reliable, user friendly remote app I have used. I tap on the icon, the app opens up, and it works perfectly for my needs. As I am getting on a bit age wise,(physically, mentally I think I’m still 25 sometimes, not always advantageous), I have found using the app on my iPhone 7S easier than the remote itself, because everything is right there on the screen to see, only larger, and only takes a light touch. I have found this to be a very useful, pleasantly reliable and user friendly app. Anyone who happens to have arthritis as I do I believe would find this app very helpful, and find a bit of relief from the occasional difficulty and frustration of not being able to hold that tiny remote, as opposed to the relative ease of holding the iPhone with an easy to see and easy to use interface.

- Best Roku App Ever!

I never really write reviews but this app so totally rocks I think I need to let others know. So many apps out there are really nothing more than crap but this Roku app met all expectations and more. All I really wanted was for my phone to act as a remote. I downloaded the free app and launched itturned it and immediately a screen popped up which had already searched for Roku debices registered to me. I was asked which device I wanted to use. I selected my living room device and immediately my phone turned into a remote fir that Roku box. I could choose other screens and see what was available to watch on premium channels, what was available on my channels, and a search button. If I only wanted a remote I wasn’t bothered with anything else. Simple. But the biggest surprise was, if I didn’t want to bother anyone else I could actually tap a key and every channel on my Roku was routed to my headset. This cyber key when tapped would immediately pair my Roku box with my Bluetooth headset. I could then walk around, turn up my headset, and chill, not having to worry about neighbors or anyone in my home who was asleep or didn’t want to be bothered. I’m sure there are other features, all of which you can ignore if you only want a remote. Kudos to the maker of this app.

- APP functions stupidly

Why bother to have a mobile app that you can’t use unless you connect with a fixed wireless? I tried to go into update my payment information for my new credit card. I can’t accomplish this because it will not connect and less it has Wi-Fi. We only use fixed secure Wi-Fi because of data security issues. I certainly don’t want to break this rule in order to go on this app to update my credit card information. This is a stupid design that they need to fix. Most of us have unlimited data and are not concerned about whether we have Wi-Fi. Also if I were using this app on a road trip with my kids I would want them to be able to look on their iPad whether or not we had access to reliable Wi-Fi. Stupid stupid stupid design. Any app to sign her that is this out of touch with the purpose of its application needs to be replaced. Roku needs to fix this or I suspect it’s going to be replaced with the mini market alternatives that have now developed including Apple Watch doesn’t have this problem.

- Would love to see voiceover support

I am a visually impaired user of this application. I noticed that on the remote control, where the arrows and the OK button and anything else are concerned. Voiceover just announces the word, button. So we have to label the buttons ourselves in order to find out what they are. I would like to see Roku improve this application and have VoiceOver support over all, this app is great to have if you don’t want to use the physical remote. I would also like to see voice recognition put into this for those who have limited mobility. This would also be great if we could use this over our cellular data. Especially for those who have unlimited data. And auto lock feature in the previous reviewer‘s comment I second. But I understand why it’s not here since an iPhone battery can be drained very quickly.

- The most frustrating remote ever

I’ve never written a review before in my life but this app has caused me so much frustration and anger that I feel I need to share. I lost my physical Roku remote, and have spend months looking for it. It’s no where to be found. So this app is my only hope of controlling the Roku. When I say that the remote disconnects at the most inconvenient times I am not kidding. Want to rewind a show for 10 seconds? Nope, the remote will freeze and you’ll be stuck rewinding your show to the beginning. Wanna turn down the volume of a unnecessary loud commercial? Can’t, remote needs 30 seconds to “wake up”. How about skip a intro on Netflix? Ahhh no no, the intro will be long over before you can even get the remote to connect to your tv, That you’re 2 feet away from. The frustration is unbearable I have torn my house up looking for my physical Roku remote. I can’t take this app anymore I wish the creators would look into getting rid of the “eco mode” because I surely never wanted my remote to take 30 seconds to turn on, every 5 seconds... it is horrible.

- Not really sophisticated

Nice job on the app, easy to navigate and pretty much self explanatory to connect your device(s) to. I’ve not run into any complex issues as of today and have had the app probably 2 or 3 months now . I like it because I’ve always liked using my phone as my remote. I currently have an iPhone that doesn’t have or hasn’t had ir blasters (as far as I know) to allow your phone the ability to be used as a remote without a WiFi connection. Now a days connection through WiFi is the solution. Works great and is a great Innovative app that I’m sure will continue to help bridge the gap between users and technology. I’m really excited and curious to see how this Roku app stays modern and relevant in a constantly evolving technological society. I’m confident that Roku will G-E-D. Get-Er-Done....

- Roku Remote doesn’t stay connected to Roku TV

I’m having the same problem as the user, Cerealkelr, who left feedback 2 years ago. Refer to their review for the details. In summary, my Roku remote (mobile app) doesn’t stay connected to Roku TV but when it does connect, it’a great. I’ve reached out to Roku customer service through email and live chat a few months ago but it was a miserable experience. They didn’t listen to me, address my problem correctly, nor did they give me any practical advice or support. I was/am disappointed and annoyed but I’ve just been dealing with the issues and when it intermittently works I’m glad, I guess. I’m fully confident that this review will have no affect on anything but maybe someone out there will read some of this and might look into the problem and at least say something like “yes, this is a known bug that happens between some Roku TV models and the Roku remote on the mobile app and we are working fixing it.” Thanks.

- Your a Stupid if you didn’t get the whole package!!!!

I bought myself a 75” Hisense LED Rokuflat screen Television for a “Merry Christmas to Me, because I’m Worth It” gift in December of 2019. I wasn’t quite sure about this Roku thing but I thought “what the heck, I can always turn it off and then get cable reinstalled in my house. Well... long story-short... I now have everything Roku makes all the way down to the ear buds headphones. “I’m in love with a Technology God!!!” It is so wonderful to know that I have bought quality products for more than half - Less than $ what even the absolute ridiculous Priced competitors offer and a guarantee that all the accessories are compatible with each-other, while still offering the same if not better quality and performance than the so called higher priced competitors clam to provide.

- Useless app

I am extremely disappointed in this app. When I first downloaded it and used it a couple of times, it seemed to work well. After that it took longer and longer for it to initialize. Obviously this is the worst thing you could have since you want to use it WHEN you want to use it. Now, it will NOT connect at all. My devices, iPad and iPhone will clearly show the Roku devices so it’s not a matter of the devices not being available. I’ve checked my signal several times and it shows it is STRONG. I even recommended it to a friend after the first couple uses and I am embarrassed that I did. You can still view stuff from the gallery item at the bottom, but I got it for the Remote feature. It just won’t connect. I did try some trouble shooting, but this is just NOT well designed and is garbage, as an app, as far as I’m concerned. Both my Roku devices work well, but this Roku app is pure crap. And after looking at a couple other alternatives shown in Apple App Store, they seem to have some major drawbacks, which I don’t want.

- Great app when it wants to work (Buggy)

It’s incredibly buggy every time I go to use it it takes forever to sync to the tv and half the time you have to turn the tv off and back on in order for it to sync. When I’m using it, it will randomly stop and then I have to wait a couple seconds for it to start working again. I know it isn’t my wifi because my wifi can run Netflix, my Xbox, and all of our phones at the same time and won’t be slow or laggy. It isn’t my phone because I have a iPhone 12 pro. Sometimes it you have to click the over arrow a couple times before it goes over while I’m pointing my phone at the screen. It always says I’m in “eco mode” when I’m in the middle of a show, or it will tell me to “wake up Roku” when it’s on and I’m in a middle of a show. When it’s not buggy it works perfectly fine and has no ads which is nice

- What’s wrong with the new Roku express?

So I’ll start by saying that I’ve had an old model Roku for years (I don’t even remember how long maybe 7 years) and I love it, I still do. I had this in my bedroom for Netflix mostly. I moved and because I no longer have Spectrum in the new place I decided to go with Xfinity and get Sling to see sports channels, they had a promotion where they’d give you a free Roku express so I jumped on this because I really enjoyed my old Roku and thought this newer version would be better... I installed it (super easy) and it worked for about 3 days then it started saying that the network is out of range, I don’t t get it! Where I have my router it’s not that far... At first I thought it was the actual provider (Comcast) I tried doing all the troubleshooting. But what didn’t make sense is I had a fire stick and it worked fine, So I even switched and plug my very old Roku and it works fine! So this is definitely the new Roku Express being horrible and frustrating.

- Roku is internet required.

I’m use to my old element tv that just connects and go. But this new “smart” tv requires internet for literally everything. Just to smart view it with a Samsung phone it must be connected via WiFi as well as the app, you can’t use your mobile hotspot for the app as both devices must be on same link. I don’t have internet hookup here so this tv is more or less a wall decoration and the app but wasted space on my phone. Don’t get me wrong most people have internet nowa days but it’s getting to the point everything is requiring it which is complete bs. Should at least write it on the box so people don’t have to go home with it to find out. Also you can Bluetooth to this tv! If you buy an additional sound bar for a hundred or so bucks.... reason it gets 2 stars is because I can at least watch a movie when some family stays over and we have 2 phones for one to cast WiFi to the tv and other phone so they are on the same link to connect..

- The remote feature WAS better before.

The most recent update to this app should be undone in the next. The remote feature was great and mirrored the hand held remote perfectly. But now the remote is pushed up and reduced in size. To make room or another remote button and the channel selection button. You pass the channels to get to the remote so why would I need that? And if I am IN and using the remote why do I need a button to get to where I am. I get that it’s for quick screen switching but really. Seems a bit redundant. Secondly. The headphone feature which was super awesome. (Especially with a child sleeping in the next room.) is unstable now. So I’m scared to use it because after a few minutes it will shut off and the volume of the tv will return to full and that is rather loud when it was silence in the room a minute before. Upgrades are fine but not one that are unneeded, and make the app unstable.

- Has some useful features

I recently received a new Roku Ultra as a gift, with the latest remote. The Roku itself has some useful features, but doesn’t include many important channels like CNN, local CBS, C-Span and several others. But Roku does offer a choice of at least a few other additional channels, and gives access to some recent and past programs from PBS, NBC etc to partially compensate. The Roku App suddenly became indispensable for me for using my Roku because my new “state of the art remote” stopped working after less than 10 days of use. The App does some of the the basic functions of the remote and has proven useful when you don’t have access to the remote itself, but it lacks several functions of the real remote. But it is better in some ways than a cheap, crappy Roku remote which stopped working within a few days. My Roku remote reflects very poorly on the quality of a Roku product.

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- Great app - can now use Headset!

I purchased the Roku TV last year. I wanted to use a Bluetooth headset and was told by BestBuy that the TV was not compatible with Bluetooth. Through the magic of the internet I found this App. Sure enough it has a headset button on it. I connected my Bluetooth headset to work on my iPhone then pressed the Headset button on this app. Voila works like a charm! By the way BestBuy tried to sell me a corded headset for $269. This app saved me over $300. Thank you! Also the rewind/fast-forward setting works better through this app than the actual remote that came with the TV. This app is awesome and very easy to operate!!

- Good app

This app is very good I used for all sorts of things for porn xvideos and brazzers.com and hentai haven and that hentai and yeah it’s a very good app

- Works sometimes.

Only works maybe a quarter the time. Works great when it does.....but takes forever to connect/reconnect.

- New update not working

Works great until it updated. Can no longer find the wifi and will just close. Please fix.

- Doesn’t work

Created an account and attempted to stream Disney+; however, when I chose the video the app endlessly requests me to sign in. It just constantly pops up the sign in option and doesn’t allow me to watch anything.

- Eco-mode

The app does always said that my TV is in eco-mode, so I can’t use the application. Sometime it works and sometime not...

- It’s not working properly again with new update

Lots of bugs, rarely connects to tv now, y’all need to work out the bugs!! It was working great until the new update. Please fix!!

- Only for USA

A lot of the free movies will only work in the US. They even send me emails with the latest free movies and every time I go to them they say sorry only available in the US. Smarten up ROKU. At least don’t send emails with offers of free movies when you know very well I am Canadian!!!!. Don’t buy Canadians

- To much time

It takes forever to get a connection

- your app DOES’T WORK!

IT DOESN’T REMOTE. WHAT KIND OF REMOTE DOES NOT REMOTE!

- It doesn’t work

It doesn’t work

- Satisfaction

Useless will not set up. I guess I throw it away now and tell as many people how poor it is as I can’t get it o work

- Works Great.

Does as promised simple and easy to use.

- Fantastic app

This app is the gold stander for remote control apps for your tv!

- App keeps disconnecting

Approx 15-20 mins into watching, app gets disconnected automatically and i have to go back and restart the app 10 times before it connects to the tv again It is very very annoying

- AMAZING

Amazing

- Not worth it

This app never connects to my tv. It is always about a 20-25 minute struggle before it actually connects.

- Poor Since update

Ever since the recent update I can’t connect the remote on the app too my phone. I also can’t use the private listening feature too listen on my mobile device. All these features worked great before the update.

- Good but connection isn’t always the best

Although it is a great substitute to the real remote, there will be many times you still need to use the real remote instead due to connection issues. My wifi is fine and connected to both devices, but the app will stop connecting at random times. Quite frustrating, but still recommend this app over any other for a backup remote.

- Good when it connects

This app works great, when it connects. The app needs constant reconnecting to the TV. It never used to have this issue but now it does, I can’t use it without reconnecting every minute or so.

- Technical problem

Basically I have two tv’s Roku but I can only connect to the one that is in my sisters bedroom and the other is in my room but I cannot connect my phone to it

- Creating an account

Everytime i try to create an account it doesn't let me do it says unable to create an account.

- Also can’t create an account

As others have said, I can’t create an account either. It just gives an error message. Wish WEIRD AL had gone with a more mainstream service, and released his biopic in theatres as well. May have to sail the pirate seas to see this if I can’t get the app working.

- Doesn’t connect to non Roku anything

Downloaded the app to watch the weird Al movie and it refuses to even let me watch it on my phone via the app or website. It won’t connect to my tv because I don’t have a Roku device. What’s the point in saying it’s free when you can’t access a thing?

- God Bless, Amen

It was really good I was able to use it with every electronic in my house.But I got connected to this one guy’s phone and he searched up something very inappropriate. Bad news

- Streaming colors issues

All the video streaming colors have been inverted . The screen is pitch black, colors are mixed up , kindly address this issue as soon as possible

- new GUIDE button :(

i love this app it’s always been super convenient to me while using my tv. my only complaint is that they recently added a GUIDE button right in between the back & home buttons and i find myself accidentally pressing, which makes my screen black for a second and takes me off my app of choice and onto the GUIDE app, constantly. i feel as if it should definitely be smaller or up top away from the general remote functions, it’s just very weirdly placed & inconvenient in my opinion

- Good application

Update 11.5.0 Very Nice update end octobre 2022

- Roadblocks

Cannot create an account- this error keeps popping up after i hit submit. Also, when ever I try and watch a show (Weird Al), I’m aaked to connect to a devise. I don’t have a device… I have an iphone. No other options. Incredibly frustrating.

- Roku

Plus de 6ans avec Roku peut importe le service je suis toujours bien servi prochainement une autre tv sa seras avec Roku merci

- App is horrible

I’ve had this tv for 2 yrs now and sometimes the app works but most of the time it doesn’t. Not a good product ! And every nickname I choose for this review is taken..go figure. Would def Not recommend !!

- “guide”, excuse you?

the hell with this update whats the point of having a big GUIDE button on a smart tv remote if not just to be annoying? why would i want this option thats only for cable and the countless more relevant streaming services dont use it? it’s just a bother trying to navigate without hitting it and exiting the app youre actually using

- Minor bug?

Since the update, the app is automatically connecting me to a device on the same network but not the device I want to connect to. Maybe have a look into this

- Worse after recent update

Since the last update now my TV won’t connect wirelessly. The password is correct but it just won’t connect regardless of restarting over, and resetting network connections. Fix this pls

- Rarely connects

When it’s connected, works great. However, it only connects 1/3 of the time, if that. When trying to reconnect, it can take a very long time and the app forgets the device. Please work out these bugs !!

- I'm loveing it👍👍👍

Hi

- Roku browser

Love the Roku! Do you or can you create an add-on like an internet browser? This would make a great product even better

- Never works

The app never works. It never “wakes” my TV. It never connects while the *TV is on* and tells me I have “no internet connection” while very clearly connected to full bars of wifi. This “smart TV” is absolutely everything BUT smart. I wish I had a dumb TV because then at least I could get the volume off level 2. Never again.

- best roku app

i havent got an ad yet and i’ve had it for two days, works really well, connects quickly.

- Updated. Now it sucks.

Why is it so hard to tell what streaming service shows are available on? It used to say Netflix or Disney+. Now it just shows an image of the Home Screen but they all look the same. There’s no way to tell what streaming service you need to watch movies you search for.

- No Problems lots of extra features.

You can use headphones with this app while watching the screen and listening through your phone. All your channels are accessible within the App. Much better than Robyte

- Constantly disconnecting

this app is so annoying and not good, it is constantly disconnecting and won’t reconnect, I have had to delete and re install this app at least 5 times so I can pause my show. every single time I open the app.

- Barely works

Worst app I've ever used I have to used third party apps so this once can even connect but if I'm using it by itself it literally has a 1% success rate but can connect to anything in the house just fine even when it's 3 am and I wanna switch a video on my tv to help me sleep and I can't cause this app never likes to connect

- Great app

Super useful and easy to use

- Excelente aplicación

Muy buena aplicación la utilizamos con el celular y es muy versátil

- Best remote app

I have tried a few remote apps for different tv’s and Roku is my favourite.

- Loved it

Its good app for my tv i can easily type anything with this its so easy to use and the amazing thing is its free

- Utter garbage

It takes dozens of tries to connect to a tv. At the same time google speaker is connected 24/7 and can launch the tv any time. It doesn’t look like a tv connectivity issue but rather incompetent app dev/ qa cycle 👎 UPD. Oh man it’s getting even worse with new updates. But I found a fix! Any other 3rd party remote app works better! What a joke.

- I loved it very useful whenever i miss the remote

I’m glad i have this

- Can’t connect once every week. Had to install another app for those moment

Problem is the roku app won’t wake up the tv.

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The Roku App (Official) 8.8.3 Screenshots & Images

The Roku App (Official) iphone, ipad, apple watch and apple tv screenshot images, pictures.

The Roku App (Official) iphone images
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The Roku App (Official) iphone images
The Roku App (Official) iphone images
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The Roku App (Official) (Version 8.8.3) Install & Download

The applications The Roku App (Official) was published in the category Entertainment on 2011-12-15 and was developed by ROKU INC [Developer ID: 482066634]. This application file size is 142.12 MB. The Roku App (Official) - Entertainment app posted on 2022-11-19 current version is 8.8.3 and works well on IOS 11.0 and high versions. Google Play ID: com.roku.ios.roku