AlohaCCC - Incredibly Easy To Use!
I was new to Etsy altogether, and my phone is kind of old. Using the PC version on my phone was very slow and frustrating. Once I got the app I couldn’t believe how easy it was to look at all the great items! I love how you can not only favorite the item itself, but the store too! So even if you forget to favorite an item, that store is saved and you can always go back to see what new pretties that store owner has. I like to think of Etsy as the biggest craft store in the world with all it’s offerings. And this app lets you navigate and save your favorites with the greatest of east. It also is so convenient when you click the item itself. The pics are at top to slide. Description at bottom. It gives all details, including shipping information. And if you chose to enlarge the photos you can. And post-purchase, I like how it has the orders listed separately and you can easily see what has shipped and the tracking of any. Even the messaging features between customers and sellers is so convenient. All in all, a very thoughtful app that I have had no problems using. Thank you!!!
Llcc70 - I love Etsy but .....
I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun!
You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
Togeepainter - Too much nudity
I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.
Zebrooooooo - The worst app ever
This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
Bc2socal - In Stock doesn’t mean in stock!
The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.
RiotGirl95 - My Favorite App.....EVER.
I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
Stēvi M - Loyal but cautious
I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.
Ehitsalight - Extremely unhappy
I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
Tritones - No Accountability
I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
Maryl p - I got scammed and there is nothing anybody can do
I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
Dkwatkins - Fabric pricing
The only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks,
Pepper Ann's Mom - Best e-collars for cats
I have a small 8 pound tabby named Pepper Ann, who has scratched her face for some unknown reason since she was a little kitten. We have been seeing veterinarians for years, but cannot figure out why she does it. We are coming around to the idea that it may just be behavioral, whether it is something anxiety related or obsessive compulsive... we have tried every e-collar under the sun, without much success!
This e-collar has been the biggest help. I can leave it on Pepper Ann for extended periods of time and know that she is not uncomfortable. It is soft, flexible, and lightweight. She is not scared when she wears it, and it barely slows her down. It is actually a bit of a fashion statement! At first she could not figure out how to scratch her face with it at all. And over time she is now occasionally successful at scratching (she’s a cat, she’s smart). But overall it does the best job at preventing my cat from harming herself, and she can stay comfortable. Her quality of life is so much greater since we found this e-collar.
Taylor Koehler - Difficult
Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app.
****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.
Molly Ortiz - Overwhelmed by ads
I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
Thirsty in the rain - Reviews are not a conversation
I’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment.
Do not suggest - HORRIBLE EXPERIENCE !!!
First of all, I got Etsy because I thought it would be easy to use and I wanted to sell my slime!! It turns out I was wrong. So Etsy charges $.20 PER LISTING!! It is hard to use. One day I came back on Etsy to find out that my account had been BANNED!!! So I checked my email and they told me that my account would be unbanned by June something. I recently have tried to sell by making a different account but it won’t let me make a new one. I have emailed them again and they told me that I had “violated” the community guidelines because I had apparently sold something that I had not made. WHAT?!! So you tell me I can get my account back in June and then in June you tell me I cannot get it back ever or make new accounts? I sell slime!! MY slime! There is literally an OPTION asking if it is your product or someone else’s! I see people everyday on Etsy selling something that’s not theres. But I have NEVER sold something that I have not made. I have emailed them multiple times telling them to be more specific but they won’t tell me what I sold that I apparently have not made. They won’t respond to my emails anymore. And on top of that, I CANNOT BUY!! I’m very disgusted and disappointed. Do not recommend.
Kittykat88k - Beautiful earrings!
These earrings are so gorgeous! I ordered them for a group of my friends to help us remember a dear friend of ours who died suddenly on Christmas Day. I believe the shape of these and the leather help tell the story of our dear friend. The leather is soft and supple yet strong and durable. Leather is beautiful and it ages even more beautifully. The loop of the earrings represents the community that our dear friend was so gifted at forming and that she is safely in her Heavenly Father’s arms...she was formed by Him in her mother’s womb and she returned to Him and is also reunited with her mother. These earrings help tell a story and the mother and daughter who make these also share in this deep love of our Heavenly Father. Their compassion and love as I communicated with them about purchasing these was so tender. I am grateful to have a little tangible symbol to gift to my precious community (that was brought together years ago by my precious friend). I am grateful that a mother and daughter team who have their own powerful story of grace can be a part of this! Thanks Aly and Lyv!
Hdope - Bugs in “Favorites”
Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review).
I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this!
Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!
Hawthorneberries - Etsy is my go-to for clothing now
I love linen clothing. Here in the states, I can find linen in white, beige, black and a few other colors. On Etsy, I can find linen in beautiful, rich, saturated colors like mallard blue, teal, sea green, and merlot. Since I wear only linen in the summer, Etsy has become my go-to for clothing. The prices are fabulous too. Here in the states I might have to pay $90 for a nice linen tank and on Etsy a similar tank (which is also made to order from measurements you provide them), the same top is $45-$65 or so. The customer service is great too. I don’t mind waiting for my item to arrive as it’s so special. All of the shops I’ve ordered from have also sent color swatches to aid in color choices should I order again (and I usually do). The linen is of often of superior quality, comes in various weights and is very soft and never scratchy. I have worn every single clothing item I’ve purchased from Etsy. I am 5’2 and busty, so that’s pretty hard to accomplish.
K930@ - Tarot reading
I want to share my experience with my reading done by Queen Air Bender, and let me say she touched my spirit and gave me peace in my heart. The way my reading was channeled felt as if she was sitting in front of me and helping me through my ordeal. She is truly gifted by a higher power and I am grateful and thankful for her spirit and her gift. I sincerely thank you and exhaust you on a magnificent reading you prepared for me. I came across your channel at a time when I really need to be uplifted and feel that what I hear is truthful. Let me say your spirit locked with mine and brought peace to soul. I love how you bring forth the messages channeled by a Higher Power and you make it understandable and it feels like we are having a conversation together. You are truly gifted and believe me you bend more than just Air!!!!!!
Once again it was worth every penny, I thank you from my heart/soul. I pray you be blessed and wish all GOOD things for you!
Heathen Hare - Awesome with untapped potential
I have been using Etsy for many many years. I really miss the Treasury feature, and the ability to make themed scrap-book like shopping lists to encourage others to buy items they may not have seen before. It was great for sellers, as it was free advertising- but it was also good for treasury creators because often the sellers would provide them discounts for it... I also think Etsy could be an entire social system with chat rooms, craft classes, live feeds from Etsy shops, giveaways, ect... Etsy has always been the favorite spot for real artists, not fakes or mass marketed cheap stuff. I do think its been getting a bit worse about that, you have to sift through a lot of hustlers, but the great artists and crafters make it worth it. I also think that Etsy should create some rules for sellers to help with customer service. Sometimes you ask questions and sellers won’t even respond, or they are rude. But again, the great artists and crafters make it all worth it! LOVE YALL!
Pgreer3708 - Misleading marketing
I don’t know why people ruin a good thing especially for those whose are honest and have faith in their product. I loved Etsy! I had used it for a long time but not so anymore!! I’m finding this happens a lot more now than ever. I don’t use it as a first go to like before and I am to the point of not even opening a site if the search comes up with Etsy on the address. I think it’s nothing but a marketing scam! Not all, but many, more than likely when you’re looking for an item and the results come up it isn’t the price for what you searched but a price for something else. Example: a simple cape with your favorite sesame character, personalized, comes up $2 and I when you click on it again it shows a picture of cape with $2 BUT the drop down defines it and it’s really $12. The little mask is $2. They used to call this false advertising but my question is if you have a good product at a reasonable why do you feel the need to scam people, tryingthe price is altered who knows what the product is or looks like? Don’t ruin a good thing like you did for me!! Have some faith in your product and price your asking for it!!!
Cyndy88121 - Shops/Shop Owners very Accommodating/Issue: App Crashes
I love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done.
The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc.
I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way.
I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts.
Estanisloa - Refreshing a page
I have been shopping on Etsy for quite a while now and there is one seller in particular which I like buying things from her work is amazing and beautiful and she post items as she finishes them. With that being said her items are also very popular so once her items are posted you instantly have to try and purchase it or it’s gone, but it is hard to do that when her shop has multiple items up for sale, and you can’t see any of them. Within seconds those few items she listed are sold. With not being able to see what was sold. Unfortunately every single time I get on there and she post three or four items at once and you go to refresh the page to see the items that were posted there’s nowhere to refresh there’s no refresh button you cannot slide the screen down to refresh I don’t understand this issue, please fix it!!! I’ve reached out to Etsy a few times and have been told I have to many windows open. That is not the case, I have cleared my browser history and only opened the Etsy website and still the same issue, so very frustrating!!!
Bonnsell - Very difficult to leave a review
I am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!
Suz perides - Awesome
I read that other people are having issues, but I'm not experiencing any of them. The app is easy to navigate, filtering searches is extremely easy, and making purchases is a cinch. I do wish that items from the same shop were grouped together in the cart. Also the I've found the shipping to be pretty high, especially on small items. I was going to buy a $0.75 item, and the cost of shipping was $3.99, I couldn't justify paying that much money, I was bummed because I really liked the item. Etsy has SO many sellers and people making often costly purchases..the high cost of shipping for many, many shops is often the dealbtraker for me and ill decide against making that/those purchases. Besides that, I absolutely love the app and how it gives me access to SO many awesome shops and exposes me to an extremely wide range of products I wouldn't seen without it.
Ethereal Butterfly - My Third Order from Orly
I have just placed my third order from Orly’s Shop and I cant wait to receive all her goodies. Orly is a delight to work with and I feel as If I have a true friend from another land. She is so willing to work with your color preferences and get your order just right. I am waiting on my second order or pull knobs and succulant pots. My first order of knobs were exactly the colors I asked for and look fantastic on my white craft furniture in my craft room. I also purchased one of the taller pots and the square succulant plant pot and they are so beautiful that I am using them to hold supplies as I work on a project in my craftroom. My order today is for espresso cups, and the Quirky Lady salt and pepper shakers for myself and another set for my friend. My orders arrived very well packed and much sooner than I thought. You won’t regret anything you purchase from Orly, her art is truly unique. Patty
MyLilSquirrel - New checkout has one problem...
I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout.
I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone.
On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style.
Lucybel - Coco and Juan Have Beautiful Clothing
Betty, owner of Coco and Juan, has been making beautiful plus sized tunics and pants for many years and her design talent, professionalism and excellent manufacturing ability of her lovely product make her a leader and a legend on ETSY!! I get compliments each and every time I wear one of her creations! The fabric Betty uses is a very comfortable and easy to care for stretchy polyester. It does NOT cling but rather it hangs gently making you look slim and fashionable! Amazingly enough, I have never had cause to return anything! Everything I order fits perfectly and it looks exactly like the picture!
Pick out something fun and order it today! Yo will be so happy you did!!!!November is the perfect month to get ready for the holidays with a brand new party tunic, snazzy vest or classic pair of pants! And animal print is always on my mind... How about you?!!!!
Patricklovescake26 - Horrible app I have ever been too!!!
This is the worst company in the history of worst companies. If I could give it zero stars I would. The seller I bought a pair of fake AirPods Pro from this seller he refuses to send my child out a replacement and was talking about reporting him for harassment for no reason and gave my daughter a pair of fake airpods and was being very rude I never been to company where every seller on this app are very mean. And then they was talking about my eBay account that I have no clue how he knew about them. He is the worst seller and he needs to be fired I will have him arrested for stealing my money and not giving it back he was sitting here being so mean and thought my child was bullying him he was only trying to replace his airpods he lost that he couldn’t find and he sat they’re aiming at him instead of solving his issue ladies and gentlemen save your money cause Etsy will rob you for all your money and you will never get your replacement either I already closed my account and calling Etsy to report him and have him fired. Thanks Etsy but I will never shop here again they putting my children at risk.
Giasb - Bug report
First and foremost: the site is difficult to search. I love what I find here, but it is just so hard to sort. Search on Boho necklace and you find necklaces that are anything but boho, beads suitable for making a necklace, necklaces that are neither vintage nor handmade, non-necklaces that could be worn around a neck maybe, a clasp without a necklace and so on. (And yes, I know how to use a search engine.)
And now there’s a new wrinkle. The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!
LondonQueen95 - Never received my order
I used to love Etsy and order items from here on a regular basis, but they’ve really gone down hill. I ordered a necklace from a shop and it never arrived. I messaged the shop owner and she never responded to my message. This was a week after my order was supposed to ship. Because she didn’t reply, I called Etsy support and was told they couldn’t do anything and I’d have to wait another week before I could file a claim. The following week I filed a claim because I still hadn’t received my order or heard from the shop owner. I called again to see if I could get a refund and was told there was nothing they could do right now and that I’d have to wait ANOTHER WEEK before I could be issued a refund from Etsy. The shop owner is MIA and Etsy keeps making me wait a full week before I can do anything. I placed my order almost 2 weeks ago. By the time I get a refund, it will have been almost 3+ weeks since I placed my order. I will be making my own necklaces from now on because it takes way too long to get a refund/any help from Etsy themselves. Won’t be ordering again.
HammyMomma - An actual Etsy APP review
This app is, well, crap. It is a bit better than the previous incarnations; however, can you say "Worst App Ever"??
You can no longer ok never see the seller when you have an item in your favorites list. ??? Sometimes I want to purchase several items from the same seller, and I either have to click on actual item to see who the seller is or go to the seller's store to see which items I've favorites. How cluzy is that??
Another (huge) issue is the favorite lists. You click on an item to favorite it; it goes in a generic favorite list. Then you add it to whatever special category list you have created. All OK, and good, except when said item is sold or is no longer available. I like to keep my lists current and cleaned up so they aren't too long and unwieldy. However..this is where it gets tricky. Etsy grayscales items no longer available and the price isn't listed anymore on the thumbnail pic. In order to delete it, you have to click on heart and then click on whatever lists item is in (quickly, because it goes away) and then list scrolls back to the friggin TOP of the favorites page you were looking at!!! Etsy I have wasted YEARS of my life trying to clean up my Favorites lists! I AM A HEAVY ETSY USER!! I HAVE MULTIPLE AND VERY LONG FAVORITES LISTS!!!
Come on, Etsy. Surely your computer geeks can do better.
Yibes24 - Horrible Customer Service
While the app itself is easy to use and wonderful for buyers and sellers the customer service to fix account problems is atrocious. First, there’s no # to call and talk to a real person. The # that you can google and call just is a recorded message telling you to check their help page. Someone gained access to my Etsy account and changed the email address associated with it and so I can no longer access my account. Not only that but this seems like they were able to get access to my other info as well. There is no “help” page to fix this. Once I was able to “chat” with someone they said that they would look into it and have someone email me back. No response. So now 3 weeks later I sent a form email back on their contact page asking for help and all I’ve received is a form email telling me to check their “help” page. I love the products sold by the sellers on Etsy but the app itself is crap if they don’t care about their users.
KendralynForest - Not user friendly
I gave a one star rating because the app and site are not that user friendly. I’ve been using Etsy for so long, but a few things make no sense. There is no real way to edit your lists. There is no seamless way to mass delete items, you have to do it one by one and if the item is sold out or delisted, you have to go into the app, find the item then select edit lists and scroll to deselect the list in order to delete it. Etsy should take a few pages from Pinterest who have made using their site and editing your boards very user friendly. Etsy also automatically adds everything to your favorites first, then you have to click the heart again to deselect it and then a THIRD time just to add the item to the list you actually want it in. I hate using Etsy nowadays, it shouldn’t be a chore to shop their site, there is nothing casual about it. It’s great for finding unique items, but so annoying to use the site or app. Sometimes when I search things, items and shops I KNOW are there, won’t show up in my search. Get it together Etsy.
Ouroborosaurus - Leaving Reviews on App is Almost Impossible
The app works fine when searching for/buying things. However, the feature to leave reviews for items you’ve purchased is severely broken. I always like to leave photo reviews to benefit the shops I buy from, and I feel like taking a picture on my phone then posting it with a review all from the same device should be super simple. This is not the case: when you select a photo and adjust the borders, the area of the photo changes by selecting an area down and to the right of what you selected, sometimes even zooming out. Then when you go to type up the review, the page does not scroll down to allow you to read what you’ve written. The phone keyboard covers almost all of the review making it hard to type at all, let alone proofread/edit. If they fix this issue, I will update my review. The option to leave detailed reviews is central to the whole Etsy experience and benefits the entire site, so I hope someone can make it work.
PrincessLilyMae - Love the site & App is easy to use
I absolutely adore shopping on Etsy. The app is easy to use, pleasing to the eye, and everything works smoothly.
However, one issue I have experienced is accessing my PDF downloads I have purchased - it is not so intuitive and it takes a bit of searching to get to the correct place. I can’t even get it to work on the app, instead I have to access the mobile site from Safari. What makes this even worse is that if I navigate away from my PDF file on safari and then come back only a short time later, it almost always “loses” the page and it says it cannot be found, so I have to go through the entire process again just to use my PDF files which I paid for. I could go and have the patterns printed but that is inconvenient and not really “essential” considering our current state of events (review posted May 2020).
Phantomtollhouse - Too much adult content on an app for ages 4+
Kclarkie7114 - Love soooo much💕
I can’t say enough about how amazing Etsy is... it’s so safe to you can pay with PayPal or use your card and Etsy does not share your card information with the shop you buy from keeping you safe as the buyer! On here you can find so many gorgeous and fabulous things. I’ve ordered fine jewelry and live plants, antiques, personalized items, gaming items, a gorgeous collar for my dog who is large and hard to purchase her size. I fell in love with Etsy and many shops on Etsy and as time goes on and occasions come up to buy for people I can always count on going on Etsy to find the most perfect thoughtful gift ever! I did about 90% of my Christmas shopping on Etsy and I have had no issues and things come in a timely fashion sometimes even super quickly. Etsy, I love this site!!!! 💕 Thanks, Katie 💫
Klomystr - So much happiness
Etsy is now my first resort whenever I want to find something unique and creative as a gift, either for others or for myself! So many wonderful artists and crafts people on this site. And you’d be amazed at all the things that can be found...I’ve bought plants, art, craft projects, office accessories, jewelry, knit wear...the list goes on and on. Speaking of knit wear, I was watching a movie and a character was wearing a crazy sweater. I thought, I’d bet someone has made that in their Etsy shop...and sure enough, there is a one-of-a-kind recreation on the site. I also love that you can get gift certificates or buy from specific locations if I want to send a gift to someone outside the country. I’ve had pleasant interactions with every single vendor. The Etsy app is easy to use and just as effective as the website.
Ak47lexx - Impossible to be insatiable!
There has never been anything for me to complain about from anywhere that I have ordered from on this app. Every person that I have messaged has been more than kind and courteous, always so very helpful, and willing to make anything work for whatever issue there may be. I feel that supporting small businesses during this time is very important and critical to people trying to make money for their families and themselves. Everything is unique, and a lot of hard work, time, and love, have been put into each piece that the seller sells. It is very easy to order anything that you’d like, it is also safe to put in your card information I love that the app is so easy to navigate and use. Definitely one of my favorite shopping apps! You won’t be disappointed!
Mariah303!! - so far so good
i’ve ordered 6 things on esty and so far so good!! all the sellers were incredibly sweet and fast with orders especially with my recent buy when the seller shipped my order on the first day. i think it’s a great place to spend your money seeing that most things are cheap and you can communicate with the owners of the stores where ur buying from. although i will say with reading some reviews i can see that etsy may not be so great for people trying to sell things. im just a buyer and i thought etsy was supposed to be more for small business but every time i search for something the store has already had over 1,000 customers meaning there make a good amount of money and aren’t exactly “small” businesses. if ur coming for selling purposes I’d recommend depop rather than esty!!
MeganA seattle - I waited for Etsy for years
Until Etsy, I was hungry for art jewelry, art clothing, community design and designs from afar. I shopped at Macy’s and Nordstrom but was still empty. I even traveled and shopped but I was always wanting for artistry which was difficult to find. I’d travel to local shops but even then they could only stock a few artists at a time. Now I can’t stop buying things on Etsy and I have found so many artists that make me feel like I can truly express myself by wearing their art. When Etsy was younger I sold things and they just kept making their platform easier to use. I love seeing buyers pictures and comments and the option for sellers to be able to comment back. Whoever founded Etsy, thank you for putting in the difficult early work figuring out legality, tech, funders.
Petrofunk - Please don’t delete my profile anymore
Etsy has deleted my original profile twice since I became a member in 2007. They were able to reset my password so I can now access an account I created in 2017 to address the first time they deleted my account. In 2017 they restored my 2007 account and then in 2019 they deleted my account again. No one has ever explained why my account keeps getting erased. I had to write a one star review on the App Store to get in contact with their support team. They have now restored the 2017 account and I’m just so sick of trying to get my old profile back that I’ve given up on it.
I wish I could view my old favorite stores and items but I don’t trust them to not delete my account. I’m just not going to get too attached to this profile.
I gave this app two stars instead of one because I think it’s a really good idea for a homemade and vintage online store with small sellers. Unfortunately the platform has some real issues.
Jamesdolly1315 - Best prices anywhere - Snowboarding gear, jewelry, home goods
Oh sure, you have to watch out for the few ones that are really priced high, but for the most part Etsy prices utterly rock!
I have been 100% satisfied on every single item I’ve ordered. I’ve ordered home goods, for example hanging ceramic pots that really jazz up my kitchen, jewelry that I love, towels (greattttt quality, low cost.)
I just ordered a (used) XL snowboarding jacket and pants for my teenage son. (He does already have a snowboard; thank God for small favors! ) Pants + jacket are wrapped in plastic and have tags on them!
None of the colors are faded or stained or in any way not new looking. These clothes were 1/4 the cost of new items.
Also ordered used snowboarding boots in my son’s 11.5 shoe size, and I spent $29. They are a name brand that I just don’t recall but you all would recognize. I am too tired to go look it up… It
If the boots, which aren’t here yet, are as good as the clothes. I will have spent under $110 total. When he asked for snowboarding clothes and boots all I could think to myself was that I’d never be able to afford it! I hope the boots are as good as the other stuff! I will post another review if the quality of the boots is amazing like everything else from Etsy.
Pinnows09 - BUYER BEWARE
There is absolutely NO BUYER PROTECTION. SHAME ON YOU, ETSY!!!! UNETHICAL, IMMORAL, FRAUDS!!!! HOW DARE YOU ALLOW SELLERS TO STILL HUNDREDS OF DOLLARS FROM BUYERS!!! was scammed on Etsy and there is no way to report it or get my money back. The “seller” used another shops pictures and when I tried to immediately cancel my order they refused to refund my money. Then they reported the item as delivered when it wasn’t. I tried to open a case with Etsy, but, they just try to get you to resolve with the seller. Etsy takes no responsibility by putting it all on the buyer and seller to resolve. There is no way to contact Etsy directly and no way for me to get my money back. There are real scammers on Etsy. Be very careful. I lost hundreds of dollars. Money I don’t have to spare.
Edit says to open a case but they just close my case immediately without looking into it because the seller says they delivered it. I have proof in conversation with the seller that I received nothing. Yet, Etsy refuses to do anything about it. SHAME ON YOU, ETSY!!!! UNETHICAL, IMMORAL, FRAUDS!!!! HOW DARE YOU ALLOW SELLERS TO STILL HUNDREDS OF DOLLARS FROM BUYERS!!!
CariLinKing - Disappointed.
I have been an Etsy shopper for several years now, and enjoy using the site and love being able to support small businesses.
The 2 star rating is for the app software itself. I have an iPhone 7 running iOS 10.0. I refuse to update to 11.0 because of the well-known slowdowns it brings to "older" phones.
Upon launching the app today, I got a notification saying that the Etsy app would no longer support iOS 10.0, and that I needed to update my phone software to 11.0 for new features.
I understand that under normal circumstances, updates are crucial, but when Apple has admitted to slowing down older phones, I think it's ridiculous to have to upgrade. I hope to be able to use my 7 for as long as possible, and it runs way faster than other phones of the same model which are updated.
I'm disappointed I won't be able to use the Etsy mobile app anymore and will be accessing the site through browser, if it allows me to.
SydtheSquid14 - Love Etsy! Needs some features to be perfect
I love Etsy, however I think there’s a few improvements that could be added. Although extra features are available on the browser-version of Etsy, the app is lacking in some areas.
Some suggestions are to add the extra filtering options like on your desktop site. Another huge missing feature is to sort reviews by picture. Seeing a picture of a product is very important in the purchase decision and often times shop photos look very different from review photos. I dislike scrolling endlessly to find a few pictures in the review sections.
Etsy is honestly a wonderful website with lots to offer. I have spent countless hours and bought lots of gifts from the variety of shops there. I think with a few small changes this app could have it all! <3
Edie713 - Great app but with a couple issues
I love Etsy and I love the app, but there’s a couple of things that consistently frustrate me. One is that you can’t filter your “loved items” by category. Over the years I’ve “loved” dozens of items, but when I want to go back and find something I have to scroll through the whole list instead of being able to filter the list to narrow it down. Also, this is for Etsy in general and not the app specifically, but the reviews on a product aren’t for that specific product, but for all the products sold by that seller. I was excited to find a phone case that I loved with tons of great reviews, but then realized that all the great reviews were for other products, and couldn’t find a single review for the phone case. If they could fix those two issues, Etsy would be near perfect!
MomMe And More - ETSY IS ROTTEN UNETHICAL ILLEGAL COMPANY
Etsy is crooked, rotten and illegal. I had a beautiful shop on Etsy selling my mommy and me leggings. I found another Etsy seller using my photos and I sent them an email asking them to stop using my photos. The next day Casey from Etsy closed my shop without even reaching out to me first. She sent me my OWN photos that I took in my basement workshop of my products for sale and told me that I was using someone else’s photos!!! I then sent in pictures of my basement showing my mannequins and sewing machine etc. They still won’t reopen my store and they kept my balance which is over $100. I used to rave about how great Etsy was. Not anymore. Be warned if you are a seller. Casey is getting kick backs to get rid of competition. This company doesn’t even respond to emails and no phone number to call them and they steal your profits. DON’T SELL ON ETSY. You will be sorry if you do and to the jerk who stole my product images and got my shop closed down Karma will get you. Very Disappointed with ETSY aka THIEVES. Pam
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Booksaremyblood - Brilliant, AfterPay would be even better
Etsy is brilliant, it’s wonderful to see so many artisans and creatives seeking on this platform.
Would be great if you could download your items from the app.
With a global pandemic, and so many job losses, it would be great to see something like AfterPay/ZipPay, so instead of missing out on something you’d like, because the initial outlay is too much, you could purchase it, and pay, in affordable, interest free instalments. I don’t know if these financial services are only available in Australia, but I assume they are, as I never see them on international sites, but eBay does have it for some international sellers.
Wanted to sell on Etsy, and my only complaint was that I couldn’t use my registered business name because it has an ampersand in it, which is relevant to the corsetry business I run (similar to the curves of a corset). Trivial I know, but I’d like use my actual business name, with the ampersand, it’s like telling Coca-Cola to remove the hyphen. 😊
MissCat777 - Great Products
Great products for a fraction of the price. I just started shopping on here (mainly to buy dried flower bouquets) and there’s so much creativity in products that are offered. Only thing I would suggest to new users is to always check the product details to make sure displays/vases/accessories etc are included. If they’re not, then at least you won’t be disappointed when you receive the product... However some of the sellers will throw in an advertised accessory (or ‘prop’) for an extra cost if you reach out and ask for more info. Still far cheaper than going to a florist who will charge $200+ for one bouquet!
WildLillyRun - Take Responsibility
Initially I felt secure shopping online with unknown merchants through Esty. However, last year I bought an item through one of Esty’s shops, which I needed to return. In the time between purchase and return the shop ‘disappeared’. I contacted Esty who advised me to get in touch directly with the vendor. This proved to be difficult. The vendor and I had an initial correspondence about the item exchange, then they ceased responding. I gave up. I continue to shop through Esty as I think as an umbrella organisation it offers some buyer protection, but when things go wrong, buyers are on their own.
Kizzhmet - Etsy - great sellers
I’ve been shopping on Etsy for years now. I keep returning as I’m able to find what I’m looking for. Prices are fair and reasonable. The main reason however is the sellers. Every experience has been exceptional. Great communication. Items as described. Reasonable shipping costs and on time delivery. Items are wrapped and packed with care. More often than not the item arrives with a hand written note from the seller. This THE place to shop. Luv it. And to all the wonderful sellers - heartfelt thanks.
Lilwildmonkey - New update error can’t report
Tried to report an issue with the update but there’s no way to report it in the help settings/contact menu.
Used to be that when you tapped the heart it would favourite the item/shop and then tap again to unfavourite.
Now you tap and it gives you the option to add it to a collection and favourite it - like Pinterest.
But there’s no option to UNfavourite new or previously favourited items, just comes up with the add to collection option every time. No undo.
Then you try the menu button below the item and there’s no option to unfavourite/delete/remove it there either.
You can delete entire the collections that you can now create but the original favourited items done prior to the update are all still there that I don’t want anymore, as well as any new individual items may change my mind on.
I’ve tried googling, I’ve tried searching the issue under the help section in the app and I’ve tried to find a method through contact us. No results.
DrAlexL - Quite a lot of deceptive and confusing ads
I just wanted to try to buy the app by buying something cheap. The shop asked for some personalisation of the product and I provided the information. A few days later I get a message from the shop on Etsy that further customisation is required (not sure what that could be) and that the money I paid was just a deposit for the “real” work to commence. I cancelled the order and requested a refund. I’m still waiting for my money. Customers beware and don’t trust the star and review system provided by Etsy. I’m not sure that Etsy even gets involved with customer disputes directly. So, I will very hard before I buy anything on Etsy. Sure there are honest and decent vendors there, but there are scammers too.
Emma-Kate1 - Search options need refining.
First of all I love Etsy. It’s almost impossible to find out how to give feedback to the actual website - which is seriously wrong. I’ve tried to search to no avail.
Your search options NEED fixing. I want to have the option to filter out certain countries or select more than one category!
The reason is to make it easier to find stores and items you actually want. Allow us to look at multiple categories.
The issue with needing to filter regions is because I simply cannot look at American orders. The shipping is over 30$ and majority of items I search for are from there so I miss items from other other countries who have a different shipping rate that I can afford. The US shops FLOOD the search results and it is incredibly frustrating as I miss finding unique pieces. Please alter this so I can find the items I need from select countries. The current search option only allows you to pick one country at a time. Such a waste of time. Please fix this.
Gar'nkaal - Delayed store updates
The platform is overall very good, but lately I’ve been having issues with stores updating properly. The tab for shop sections will show numbers for how many items, but the shop itself will show nothing, and it’s the same both in the app and on the desktop version. Have not been able to find an appropriate place to report the issue or get help for it
Catpastachair - Pretty good, no search in saved items however
The Etsy app is relatively user friendly.
One particular pet peeve of mine however is that you cannot search or filter your saved items. This gets frustrating as if you are trying to find a particular thing you saved moths ago, you have to physically scroll through everything you’ve saved since.
A search bar in saved items would be appreciated, or at least the option to filter by category e.g clothing, jewellery, artwork etc
JaimiHarvey - The easiest way to support local
Every time I have asked for some kind of custom order the sellers have been so enthusiastic to be creative and help. It means I can always support small local business even when the exact listing I’m after isn’t there. Can’t recommend highly enough the ease of purchasing, communicating and sharing of ideas/photos in the message section. Etsy is ALWAYS my go to shop.
Baxter_Bruski_Bruce - Exceptional customer service
I am not one to write many reviews. I am however someone that believes when someone goes to extra effort above and beyond to provide exceptional customer service that this effort is acknowledged.
Saiba is such a person and Etsy seller.
Thank you for your efforts Saiba and I can’t wait to be wearing my fabulous masks made of the beautiful Japanese fabrics.
Please don’t pass by Saiba’s Etsy store - it’s the real deal for service.
NatureAlchemy - Personalise the experience.
I love shopping at Etsy but would love it more if the user could customise their shopping experience to better suit them in the app.
I’d like to be able to set my country as default for my shopping experience where my searches will automatically only show my country first - then if I choose I can change the filter to include stores worldwide.
The same for the home page where ‘similar to viewed items’ and ‘recommended items’, etc. are shown. I’ll often click on something that’s been recommended on the home page only to be told the seller doesn’t ship to my country. It would be good to be able to set my country as the default for recommendations, etc. also rather than have things shown to me that I’m unable to purchase.
Otherwise, it’s a great platform to find mostly amazing, beautiful and unique handmade items.
Mermurr - Not enough security
I found out through my emailed orders that someone had hacked my account. The Etsy app was woefully inadequate to react to this situation. I was able to change my password and message the seller - but that was it. There is no functionality to log out of all devices, delete payment information, set up two factor authentication, no cancel button for an order in the event of being hacked, no standard questions available from the help menu and I had to switch to safari to send a help email. The products have always been lovely, but the app needs serious improvement before I would recommend it to anyone.
Jinglemouse - Love Etsy
Etsy is my go to for gifts. You can find anything here, the gifts are unique and you are supporting small businesses. Seller communication is always excellent and prices are better than the high street or large mail order companies. The website is easy to use. My only gripe is that postage can be extremely costly to ship to Australia from some countries.
Gumnutbaby - Great!
I turn to Etsy for all my shopping needs. Helps me support small business owners and local too. Love the design and lay out - makes shopping a breeze, however I’m having issues with is trying to get into contact with Etsy for help! It’s a pain. Going through all their possible avenues to talk to them but no luck which is extremely frustrating! But otherwise an app I reckon to everyone for their online shopping :-)
Bindybindy - Can not download patterns in the app
I have noticed there are a lot of sellers complaining that after a pattern has been purchase the buyer can not download the pattern from this app I have brought many crochet patterns … I have brought it in this app but can not download it within the app Instead I have to go to my browser and log in there to be able to download and view the pattern I have not found any help on how to fix this…appreciated if you could advise me what to do… Thanks
Martine Johnson - Not displaying taxes before checkout is so misleading!
I love Etsy, but the way prices are displayed at checkout is REALLY misleading for Australian buyers.
It says taxes are included where applicable and then they wait until the very end to add on GST. I have no issue paying GST, but you need to include it in the pricing BEFORE checkout and not once you reach the payment method.
The ACCC is pretty clear about what is legally required to be displayed: “When a business displays or quotes prices, it must clearly state the minimum total price that you have to pay. The ‘total price’ must include fees, duties and taxes that apply to all sales (such as GST or any compulsory processing fees).”
Mdm Pidgy - Trustworthy
I’ve been shopping on Etsy for a while now and have bought many items from various sellers. Not once have I had an issue with communication, a product or the delivery. Every item I’ve bought has been exact to the photo advertised. I have never been disappointed. 💯 👏Thank you! 🙏
FoodieBee - Currency and location need improving
The website and app always default to American and USD! Every time I use the desktop version I have to change my location to Australia and currency to AUD. It never saves my settings so matter how many times I “update” them. I have no choice but to use American settings in the app - it allows me to update my settings via the website, but again doesn’t save them to the app’s setting so it’s pointless. Very annoying.
Peachy Nic - Gorgeous quality candles
I have bought from Pollinate Studio several times and their candles never disappoint. Pure quality and beautifully made. Gorgeous natural perfume and they last for ages. The packaging and thoughtfulness that goes into each package is at another level. Will continue to purchase from this shop for friends and birthdays!!
Latest Jogger Five - Great way to support small business
Such a great way to support small businesses and to find beautiful unique gifts for friends. I’ve been an Etsy shopper for almost a decade and would recommend it highly.
I would give this review five stars if they included shipping in the search page prices. Such a bummer to fin an item within your price range only to discover the shipping is more than double :,(
Bl33dingh3art - Works ok, needs report function
Though it’s not needed that often, if there is the need to report an item it’s not easily doable. There’s no report function in the app so I have to open a seperate browser, find the item again, and go through the login process etc if I want to report something. There needs to be better functionality for reporting; a lot of people may not realise they need to do this to report & items that shouldn’t be on Etsy might remain there
Mary4843 - I have no idea how much anything costs
I have recently moved overseas and have changed my preferences from Danish money to australian money upwards of 7 times on the website, yet the app remains unchanged. It is also impossible to edit the preferred currency on the app, or even the payment method as far as I can tell. Absolutely makes the app useless, as I will not buy something to ship to Australia when it is telling me the price for shipment to Denmark. Very disappointed and frustrated. I like the layout of the app and would love to use it but it is so frustrating.
Steph s100 - Amazing quality and exceptional customer service
I have ordered numerous times from this store and Dannii never disappoints. Her products make for the most beautiful keepsakes and her work is just beautiful. She is always so accommodating, quick to respond to messages and willing to assist with any questions. Fabulous store!!! Thank you again!
LewisalIen - Excellent customer service
Was scammed by someone who deleted their account. Reported to Etsy, they said they have noted it and that they will review it if I choose to escalate the issue further after two days. When I did within the hour I had someone review, apologise and give me a full refund - absolutely excellent.
Evernameistakensadlol - Amazing <3
I love Etsy the quality is amazing and the sellers I’ve come across are so nice and always send extras! I love how’s its handmade that just makes it better. Also most online shopsI’m like hmm that on seems a big dodgy but when I come to Etsy I know it’s always safe!
Shipping has been a bit slow but obviously the time we’re going through I don’t blame it! Thank you for reading this LOL
Hfsehbj - Poor support
When a purchase goes wrong, there seems to be no support from Etsy. Then, the issue is completely up to you to chase the fraudulent seller down to try & regain your lost funds!! Which is impossible. Etsy seems to hold no responsibility for supporting consumers done over by fraudulent sellers. Buy cautiously!!!
One little acorn - Please add a more open range home page
I love ETSY, love browsing what creative treasures are being made and sold by artists and makers. I do wish the app had a page/view that displayed a range of daily sellers, bestsellers or newcomers (and more), so that I can see more than what I have searched for, or what I have favourited. You can’t browse what is out there, if you don’t know what that might be.
Kismaker - Great selections
There are so many selections of items on Etsy and the store you are buying from. In fact it is great to have so many stores with so many items as you can shop around easily. The only problem I have is what to pick. So much stuff. Etsy is a great place to shop.
Reuben Cheok - Streamlined shopping experience
Ok. I’m addicted to Etsy. As a recent convert looking for “designer inspired” face masks, I’ve tumbled into a credit card sized rabbit hole of online shopping.
The app makes searching and shopping a breeze, with a simplified, stripped down interface.
However, the latest version, v.5.56 takes away the Dark Mode feature. This in my opinion, was a bad move (for sellers.) Most of the users’ shopping experience occurs just before bedtime. The gaudy bright white background makes shopping a painful experience for the eyes, but has curbed my increasing credit card debt.
For the sake of this, the app only gets 4 stars.
Libbaaeagle - ***ATTN Editors/Developers/Creators***
I'm so sick of seeing the "here's other things from your shop that youve previously purchased from" section.
Some of the shops I never want to do business with ever again. Please make an option to hide them and their new items or services. Looking at them makes me angry. Thanks.
Sandi_turley - Such good quality
This is the 3rd pair of Jeanne Jewellery earrings I have owned. The quality of the products she uses are better than any others I’ve tried. I love the Sterling Silver and genuine Swarovski crystals she uses in some of her other items too. Highly recommend her products as her level of craftsmanship is second to none. Thanks again!
Lampcreations - Opportunities Abroad
I love the fact that Etsy makes it easy to access work direct from artists in all parts of the world.
I have purchased many hand-made, made to order products from different countries and artists.
I also hope, that one day, when I start selling on Etsy, I will have similar success.
S-s-steph - Love this app
I have used this app for Etsy for years and it never fail. So easy to search and use the filter system. Many different options for payment if you’re checking from different stores. It is seamless, I’ve never had a problem.
MyViewToday - No explanation why payment was not available
Kept trying to check out - kept getting message something was wrong, to check back later. Eventually deleted app & started again. When reinstalled I had to change password, Etsy said my 15 character password that included letters, including Capitals, numbers & special characters was weak. When then logging in I had to do at least 10 Captcha checks.
Lrltommo - Top site.
Love this site! Whatever you’re looking for is going to be here & there is bound to be a huge choice. It’s my “go-to” place for quirky things & hard to find things; I love to look at all the items from overseas.... hours just flutter away . Etsy is a brilliant place to be.
Geminii073 - Love Etsy
I love how Etsy allows me to indulge in things a little different whilst supporting home or small businesses and artisans from around the world. I love that the goodies I buy aren’t found in your local shopping centre and most have been made or crafted with love and care. Keep it going strong Etsy!
Lynda Flora - Lynda Gray
Comfort 10/10 Cotton & easy to breathe 10/10
The support across the nose is excellent & my glasses dont fog up. 10/10
I have other masks l no longer wear, after trying kerries, quality constucted mask.
Also great fabric selection to brighten up our World, in our new Covid Aware times. ⭐️⭐️⭐️⭐️⭐️
Eyoael - This shop is very nice but what I don’t like
Is if you order two items since it’s from two different. Shops or even if it’s from the same shop you have to pay for shipping both of the items which I think is ridiculous because you Should be able to buy two items with only having to paying shipping once
Liz prasad - Amazing product
Received goods quicker then expected and the product is absolutely amazing !!!! Would totally recommend!!! I had initially bought 2 one for myself and one as a gift and now just ordered another 2 for myself as the smell is Devine !! Must have !!
Dvhubdtjnfegb - Etsy
I like the site and I’m a regular customer however the app version needs better search options. Also it would be handy if the filter etc bar was fixed at the top while you scroll down search results because you whenever I need to adjust your search you need to scroll back to the top which is annoying if you are quiet far down in the results.
Gl!der - Great app
Easy to favourite and group items. I recommend it for buying from small businesses and getting unique gifts. A little buggy if shipping to your non preferred address - take it slow and keep an eye on the shipping address at each step.
Ari (Australia) - Very slow + Hidden rate exchange
Very slow image load compared to other apps! Hidden currency exchange fees - please be more transparent in your rate calculations, sneaky expenses will drive users away. We are not naive. Please make your “add to list” easier to use! Having to fave the item by default before accessing “add to list” option is annoying and you end up accidentally enlarging the photo 5x times before finally clicking the small heart icon.
4589jen - Great site
Etsy is so easy to use. You can browse items made by sellers all around the world. Secure payment and handy search engine through the site. I’ve been buying beautiful things via Etsy for years. Highly recommended
Michelle86m - Convenient
Hi I like using Etsy to buy products; however there are to big problems.
One is searching for new products a I get the feeling they have made it difficult to find anyone new unless you know the exact vendors names. Even then they make it difficult for you to find them.
Two is the layout of the app - I don’t know why but for some reason it takes ages to find the link to your favourite store. I wish there was a way sort the favourite list and make it easier to get to you favourite list.
Overall it is not beginner user friendly. It takes a while to get used to the layout and format in using the app.
Abdomen_unknown - More search options please?
Love Etsy and the app, which is really beautiful and easy to use. My one wish is that I had more options when searching, like choose a material or sort by total cost including shipping. Oh, and it’s really annoying when the same listing appears multiple times in search results.
Fiesty 55 - Amazing personal customer service
Can’t believe how creative these cards are. Top quality brilliant customer service & easy to order. Can’t recommend these guys more highly!! Thanks for making the process so easy.
Wargamer77 - Another overpriced, unprofessional flea market
Just what the world needs - another online market claiming to be the be all and end all of finding everything with the added bonus of pretending to support small businesses when clearly the overwhelming majority of sellers are nothing but home setups.
Do not waste your time and money on this disgrace - had a seller admit to a mistake with my address and still refused to offer a replacement or refund. Support real businesses that offer proper service.
Allthingswonderful - Vintage love
Absolutely love Etsy, it opens a world to all things wonderful, that can be sourced worldwide. It’s safe and reliable. And what a great way to support small businesses! I will continue to use and highly recommend to others. So many kitch treasures waiting to be found.
Jjordsb - Fast delivery to australia and great customer service
When requesting special order(mythology chess pieces) through messages, seller replied promptly with exact details I was needed to confirm my order. Fast delivery time to australia. Thank you I can’t wait to give it for Christmas.
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EmmaNutb - Casual User
I'm on this app every so often and I've never had a problem with it. Every time I use it it's always a pleasant experience.
Lynesi - Beautiful design
I am updating my previous review as I received the stencil and it’s beautifully done! I am very happy with it and look forward to doing my projects with it.
TheGolfGee - They take no responsibility for scammers on their site
Recently been scammed on Etsy and the seller disappeared from the site and never received the item. When I contacted Etsy they basically replied that there was nothing they could do!!! Use with care.
Vicki444 - So far so good!
I'm new to etsy but so far the app has been very user friendly! Very simple searching and submitting my first order. I will be back!
Mark and Rosanna - Terrible customer service and can’t resolve problems for customers
Djsjsnsnns - love this app!
everything is smooth, the only thing is that i’m unable to send messages through the app. it only works in browser. it always says error. try again. really annoying. please fix this :(
YoGoerz - Pushed an app update, but didn’t fix resolution?!
You need to update your app to support the resolution of the XS Max and XR. It’s really unfortunate that you pushed an update that didn’t include that fix...
K_Selena - Fraud sellers and worst customer service
I had really bad experience from seller as well as etsy company, wasted my money and time.
PooSeaFart - ETSY WILL ROB YOU!
Do not purchase anything on this app. You will be scammed and they will do nothing to help or offer a refund. This need to be taken off the App Store.
Christopherjoesp - Got ripped off and no Etsy support
I bought an item and it was defective and told to return it for fixing. Person never sent item and still charged me. It took so long that it passed the 100 days and I didn’t get a refund or even able to review seller. Terrible service
Epspy - Throw item# 2235312332 Didn’t get this item. Please send soon. Thanks!
Didn’t receive throw item # 2235312332 . Please send Immediately Thanks!
MrMoerby - Stop The Steal
A lot of the so-called “handmade” stuff is just cheap, rebadged Chinese products you can get on eBay for much less. Etsy also has a reputation for being insufferably woke and likes to censor opinions they don’t like. Sad!
ADeadWolfsHowl - Scammed and Extremely angry
I made a purchase 4 months ago. I did not receive the purchase or even get an email that it had been shipped. The shop owner has never responded to me and their store has been closed. I figured maybe it was just taking a while to ship.
And now I can’t even open a case with Etsy since it’s passed the 90 day limit. Would appreciate it if I could still open a case when I have proof. I lost $300 and I can’t do anything about it.
Never using this app to make purchases again.
Tayamellyw - REPORT THIS TERRIBLE APP
I AM SO MAD. I ordered those hot chocolate bombs and then Guess what! The seller is unavailable to contact anymore and I’m not receiving my order. I’m in the process of making a case to get my money back. This is absolute crap and fake and it’s full of scammers.
DarknNight23 - Horrible service
I literally can’t submit any messages because I was supposed to get an email to confirm my account several hours later still haven’t gotten an email. Purchased a product serval times and still haven’t gotten it. Horrible service never using etsy again.
Sparskessey - Beautiful beanie
This is such a better beanie, knits up so easy and fast. Will be making lots of these !!!!
Happy_mischu - Mostly great, except settings issue
The app is mostly great, easy to use and navigate. However, I have to reset my currency each time I use it as well as specific filters I apply to my searches (ie: shop location, ships to, etc.) and I also noticed that some options re:colours of products are not always visible on mobile vs. desktop. This makes the app less appealing to me because it feels like a bit of a hassle to use. Please fix!
Alyssado17 - don’t order
i spent $90 with tax and shipping on a pair of shoes, never came in or got my money back so i tried to get etsy customer service to help me, they just closed the case and said they couldn’t help. absolutely angry
Anyafaraway - Can’t change the currency!!!
I love the app, I do, but it shows the prices in USD only!! Even if I go to advanced settings and change my country and currency nothing changes in the app!! Fix it please!!
Shasherslife - So impressed!!
The earrings I ordered arrived in the cutest box, perfectly wrapped and I loved the added touches! The earrings are so lightweight and well made. I wore them all day long!!
Tiffany_❤️ - Best Shop for Fan Art!
This shop never fails to amaze me with the variety and quality of the beautiful character art!! It will forever and always be my favorite shop!!
It's easy to navigate - Pretty and easy to use!
One of my favourite shopping apps period - 10/10.
GEGSUSCA - Quick
What an amazing experience so fast and easy I will buy again the rings are stunning
Swiffer lady - Love etzy
Whistler harvest - Liams Mycology Shop Rocks!
Fast shipping and very very strong cultures! I have ordered repeat times as the mushrooms are so strong and it’s a great product.
JenkfIoyd - Stickers
I had a good one from here... I was so happy on my first purchase that’s why m ordering more
Irla42 - My favourite place to shop
Original products, a massive variety. There is an Etsy shop for everything, and you get to support small independent businesses.
Rebellight - Why is app dumber than the mobile website?
It’s pretty recent but now you can’t do a lot of things in the app l, instead of the mobile version of the website. That’s pretty dumb.
We can’t add promo code during check out, or leave notes to sellers. The worse? You can’t check out only one shop at the time, it forces you to check out everything you may have in the cart. Please fix this Etsy.
Hydrated Unicorn - Inappropriate recommendations
I saved a skirt to my favourites. Went back to my home page, and Etsy is recommending BDSM underwear, complete with explicit images. I don’t want to see that, and I can’t find a way to remove it from my recommendations.
Ill Nasty vann - Awesome app! User friendly
Great app and user friendly
Lakelife! - Pleasantly surprised!
My go to has always been google sand Amazon..... I do not order a single thing anymore without checking Etsy first now!!! It is religion!!!! And worth it- I often change my mind with the options they provide!!!
NadikaNP - Excellent customer service!
Stephanie went above and beyond to help us customize our veggie markers! Thank you!
Raven Lotz - What you expect
The app is what you can expect. The UI makes sense. Only thing I don’t like is when it’s loading you get these art pictures. Normally I like that kind of thing but it’s that corporate minimalist art style that’s become popular. I hate it. Not because it’s bad but because every company uses it so instead of it being a unique thing it’s the same all the time. I rather see detailed art or if it’s simplistic art, the art to have its own style so that if I saw it outside the app I would associate it with Etsy instead of having no way to distinguish it from all the other corporate art. I can’t associate it with the company if they all look the same. There’s no way for me to have brand recognition.
Hezziegrl - Discover and support local artists
During the pandemic I decided that it was important to support local artists when buying cards and gifts. My experience is that you get a lot of love and joy when interacting with local artists.
Hollivy - Happy
Nothing but a great experience so far and beautiful products. I’m happy that I started using Etsy.
Dan!@007 - Easy shopping
One thing we all like...easy shopping!
Kat'ne - Freezing (as of April 4)
Love Etsy and the app is pretty great, but recently having freezes on iOS 14.4.2 where I have to force close then reopen the app.
I’m sure this will be fixed so 5*. :)
Trumpeterswan08 - Frustrating
I used to like going on Etsy. Not so much anymore because of the CONSTANT CRASHES EVERY 2 MINUTES.
ChantalS2 - Bavettes
J’adore pour la garderie!
Très bonne qualité! 💕
TP from Ontario - A Fan.
Love Etsy but shipping is often too high to Canada.
FenellaB789 - Handmade Pottery Mug
I have purchased more than one of these mugs. They are so beautiful and perfect. I am very, very pleased with them. I use the mugs every day for hot tea. I highly recommend these mugs to all pottery mug fanatics!
Qadbhjkjbivtct - LOVE IT
There is such cute stuff on it and I love it
Vcic 123 - Love these candles
This is my second candle I ordered thru PA Candles. The first one I ordered was My Kitchen. It smells amazing and lasts a long time.
These candles are amazing will definitely be ordering more.👍🏻
Abigail.walkerintheback - Best app ever
i’ve bought lots of things off of this app and am never disappointed. plus, it feels great to buy from smaller artists rather than huge corporations! the app makes it easy to find / save things you like and to reach out to sellers for any questions.
Bethcous - Love
Love the cowls just wish the colors were stated in the description.
Davonna Gail - Love the variety
I’ve shopped on Etsy for some time now...easy & reliable.
Mommy2six - Love this local shop!
Amanda is so awesome. I’m a Doula and am excited to share her product with them.
BCV.xox - One of the Best Shopping Platforms!
Etsy is not just good for custom-made and handmade orders, but also for shopping in general. It has so much more variety than Amazon or eBay and you can find a lot of treasures that you can’t find anywhere else! The app works perfectly; nothing to complain about.
Jonathan H Version 1.1 - Scammers Paradise
I just got scammed for $1,607.00 on Etsy and there is no recourse.
Etsy has a problem. They don’t allow buyers to see seller transaction history/reviews before making a purchase.
This means sellers are setting up fake accounts, taking your money and then closing the account as soon as they have a few transactions. They either don’t ship anything or they ship an empty box. They then set up a fresh account and do it all over again.
Etsy won’t refund your money and neither will PayPal, visa or MasterCard.
I won’t use Etsy again until I can see the sellers transaction history and neither should you.
PennerC - Special order
I am so impressed , she was so patient with me, I can not say enough about the service ..
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