Etsy: Custom & Creative Goods App Reviews

Etsy: Custom & Creative Goods [Shopping] App Description & Overview

What is etsy: custom & creative goods app? The Etsy app lets you shop millions of one-of-a-kind items straight from your iPhone and iPad. Whether it’s for moments big or small we have it all: handmade goods, vintage goods, creative goods, custom goods—there’s something for everyone. There’s no creative marketplace quite like it. With the Etsy app you can purchase the perfect gift for friends, family, and co-workers, or even get a little something for yourself.

With Etsy on your iPhone and iPad, it’s incredibly easy to explore all the delightful, personalized, unique items you want. Browse curated collections of handcrafted jewelry, vintage goods for your closet, customized furniture for your home, everyday supplies for your kitchen and bath, DIY kits to help that creativity flow, and so much more.

Plus, whenever there’s a big day coming up—weddings, anniversaries, birthdays, holidays, or graduation—Etsy is the go-to destination for unique occasion gifts.

Etsy on your iPhone and iPad makes it easy to find what you’re looking for.

• Save your favorite items and shops so you can discover more of what you want later. It saves you time and gives you more personalized recommendations in the future.
• Get notified when your favorite shop adds new items, or when your favorite items go on sale, so you won’t miss out on special savings or limited editions.
• Chat directly with shop owners and have items customized just for you. Most shop owners are quick to respond and love creating something just for you!
• It’s easy to buy goods swiftly and securely using our full suite of payment options, including Apple Pay at checkout.
• You want order tracking? We’ll let you know when your order ships, and even better, when it’s delivered!
• Etsy is spoken around the world! You can browse in English, German, French, Dutch, Italian, Spanish, Polish, Japanese, Portuguese, or Russian.
• Hang a one-of-a-kind piece of art in your home from your phone with our new augmented reality beta feature.

There’s never been a better time to find something you love on Etsy. Get the app today!

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How to contact Etsy: Custom & Creative Goods (Etsy, Inc.)?
Find this site the customer service details of Etsy: Custom & Creative Goods. Besides contact details, the page also offers a brief overview of the digital toy company.

Etsy: Custom & Creative Goods Customer Service, Editor Notes:

Etsy: Custom & Creative Goods Version 6.1514 November 2022

Going somewhere fun? Take us with you, right on your phone! That way, you'll never miss a new item or a flash sale from that small shop you're low-key obsessing over. You know the one—that rad seller who answers every question with a smile. And, they always write a sweet note for you to find when you open your beautifully wrapped order. Speaking of, did you know you can easily track deliveries from their hands to yours? Just one way to pass the time ’til that package is yours—scrolling through fresh finds works, too. Take care and talk soon, friend!.

Etsy: Custom & Creative Goods Comments & Reviews 2022

- Shopping

I have been shopping on Etsy for about four years now and I can honestly say I love it! With the exception of maybe one or two of Etsy’s many many stores, I have always had a wonderful shopping experience. And the two times that there was an issue, Etsy promptly fixed it. The sellers on Etsy are friendly and usually always answered my communications promptly and cheerfully! My purchased items always arrive fast and packaged safely. I have never received anything bent or broken. I also am happy to say that through Etsy I have met many men and women from all over the world. I have made lasting friendships and built professional relationships along the way. Most Etsy store owners are eager to please and have always been extremely helpful, even if I didn’t end up purchasing an item from them. I recommend Etsy stores to my crafting friends all the time. And once a relationship is built with a store, if the owner happens upon an item that they think I would be interested in, they quickly email the suggestion to me. All in all, everything I have purchased has been of true quality and most always more beautiful and interesting in person than in the descriptive pictures. Thank you all for your kind and thoughtful services. Sincerely, Brenda C.

- I love Etsy shopping, but . . .

I am a huge Etsy fan and have been buying from them for years. I find the vendors to be honest and helpful, and the shipping is pretty quick. I have only had one shipping issue in my 25 years of shopping with Etsy, and the local post office paid for the damages. In general, I would say I am a customer who knows what she wants—almost always something interesting and unusual. Many of the vendors have worked with me—changing a color, a size, re-orienting a stone in a setting. They have done it all—several of them have accepted drawings from my daughter (an amateur artist) to make sure I got what I wanted. My only real complaint about Etsy is that they do not sort things carefully. Sometimes I put something like “sterling bracelet with faceted black onyx “ in the search bar. What will show up is every bracelet—maybe the stone will be black onyx, but it might be any other color onyx comes in—with a black stone,onyx or not. There might be other colored stones in the bracelet as well, even though I did not ask for that. It might be costume, not sterling; or it might be gold. What is the point of a search bar if you are going to ignore what I asked for?!?

- Is anyone else having issues with mobile app?

I love shopping on Etsy on my phone, but have been having issues with the mobile app this week. First it wouldn’t let me review my purchases. It kept telling me there was no connection, which was not the case as I was connected to WiFi and it was working/strong signal. I contacted their Help Center and chatted with a nice woman who told me to try uninstalling and reinstalling the app. I did so and was able to leave a review. Today, though, I noticed that when I look at reviews of items I know had customer photos before, the photos are no longer there. I checked out my own past reviews on the shops’ pages and sure enough - the photos I submitted aren’t displaying. I contacted the Help Center again and the rep did not seem to know how to help me. He was very nice, but there seems to be no solution for me. He suggested the app just couldn’t download the photos, but they were there a few days ago so SOMETHING changed and needs to be fixed. I did notice the app was updated 5 days ago so I don’t think it’s a coincidence that I started having issues with it. I hope this glitch is resolved soon because I rely on customer photos sometimes when trying to decide whether to purchase something or not! I know I am not alone in this. Please fix 💖 TY!

- An app so broken it broke the website!

I hated this app, it’s slow, it’s buggy, it crashes, it’s worthless. That was fine, I deleted it and continued to use the browser version of the site, which I prefer anyway because it allows me to have multiple tabs open to compare items, it’s a major advantage of online shopping and I’ll never understand why retailers are so determined to undermine that advantage by forcing users to go through their terrible apps. Only now when you try to do certain things, like go to shops to see what else a vendor is selling, it brings up a broken ad for this terrible, broken app, and there’s no way to close or circumvent that ad. There’s a button that SAYS ‘continue to mobile site’ but it doesn’t work, nothing happens, I can see the stuff I want to look at scrolling past in the background at the top and bottom of the screen but there’s no way to make the ‘download the app’ screen go away. Clicking on the ‘download the app’ option doesn’t make it go away either, it just brings me here, so I can review this pointless, defective app that’s so spectacularly broken it makes it impossible to use Etsy at all on mobile. I tried through safari and chrome, I even downloaded this pointless, broken app again, but I’m not interested. Guess I’m not shopping on Etsy anymore? I just wish it had broken before I’d placed that last order so I could still check on it.

- Creative gifts

I love Etsy. First off I enjoy helping out other artists and individuals more than big corporations. I have had some wonderful quality items I’ve given as gifts or kept for myself. The layout is easy to use. You can buy the item straight away or put it in the cart and buy all the items together. Some shops give discounts on multiple item orders. Etsy shows you which shops have items on sale and how many other people have that particular listing in their cart. You can favorite a shop or an item that you can easily go back to later. You’re able to put those items in a group, which is useful in the form of gifts you have in mind for one person or event like Christmas. These groups seem to be unlimited as I already have a bunch I’ve made. You have seller and buyer feedback and you can contact your seller. They show similar items to what you’re looking for on the same page. You are able to see turnaround time and the general location area of the shop, then pay through credit card or PayPal which makes it convienient.

- Etsy is not set up ideally for supply shopping

I enjoy buying my jewelry making supplies of Etsy. I have purchased magnificent items and it’s really helped my work evolve. Unfortunately the buying and repeat buying process is constantly difficult and needlessly time consuming. I’m constantly frustrated with the platform as it makes it very difficult to search previous purchases in order to buy an item again. The list of purchases should have a search bar so I don’t have to endlessly scroll through (and wait to load) my purchases. Also: Limiting my cart to only 100 items is also very frustrating. This make sense for someone purchasing handmade goods. I get that limiting cart items encourages customers to actually complete a purchase but for someone who is constantly buying multiple tiny items it’s really frustrating. You’ve designed this platform without someone such as myself in mind. It’s very discouraging and makes me want to shop elsewhere. Do better You’re missing a great opportunity to cater more to makers and their supply needs. Update 8/22. I believe I wrote this review over a year ago, and I still feel very much the same way. Shopping for supplies on Etsy should be easier. Limiting my cart to 100 items is really frustrating and there should be more options for searching previous orders to make repeat purchases.

- I love Etsy but .....

I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!

- In Stock doesn’t mean in stock!

The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.

- Sellers ignore messages unless you buy!!!

Man, I LOVE Etsy. And I mean LOVE! I really like to support artists, worldwide. I find unique and handmade items that fit my wants and personality. You can’t do that anywhere else. Unfortunately, I am finding sellers don't check their inbox unless you have purchased from them. The kicker, they have coupons automatically sent to you if you have favorited an item or put it into your cart. I was trying to order an unique wedding band for my fiancé but accidentally put two of them in my cart and instead of removing one, I deleted both. Which, in turn made that size ‘unavailable’ when I tried to go back and add it again. I messaged the seller to let him know what I did. I was in a time crunch bc I needed the ring shipped before the ceremony. Here we are weeks later and he still hasn’t opened my message! But hey, thanks for the stupid coupon I won’t use!! Yes, I went with a different seller and unfortunately can’t leave a negative review for the non responsive one. Last week, I messaged a seller that makes beautiful custom leather journals. I had a question about the personalization. My message sat in her inbox and was never opened. This is VERY frustrating and I won’t support sellers that are too busy to read messages from potential buyers. Hate to break it to you, but we ALL are busy!

- Loyal but cautious

I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.

- My Favorite App.....EVER.

I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.

- The worst app ever

This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.

- Nice items, long shipping times

I like the array of different types of items available on this app and I love to see people be creative and do well for themselves, but I hate waiting a month of more for my purchases. So much so that I try my absolute hardest to never use this app and only resort to it when I can’t find what I want anywhere else in the entire www. Sometimes I just look for the nifty ideas and go make the item myself for a fraction of the cost and time. Let’s be real sellers make buyers wait ridiculously long periods of time to receive the goods. There’s usually a quote of something like 7-10 business days just to process your item, then you pay for shipping to take another two weeks after that, but for some reason whatever I order doesn’t even get shipped out of their P.O. until the last day of the delivery date- when it’s supposed to arrive at my home- and I’m supposed to be okay with this, even happy about it, because it’s hand made. It’s bad enough I’m paying three times the cost of everything because I’m trying to be a nice consumer and support small business, but to make me pay shipping and wait no less than a month for everything literally checks off all the boxes of reasons I wouldn’t shop somewhere.

- Horrible user experience

Firstly, you can’t turn off cookies - even though it shows up in settings, there’s no option to turn it off. It simply says “Always on” Secondly, I bought something and can’t even use it. I bought a PDF on my private account, and when I clicked on the “download” option it brought me to my business account and slapped me with the longest error message I’ve ever seen. 30 minutes later and I find a small announcement in settings (you have to click several links and scroll a bit to find it) that mentions downloads cannot be completed on mobile. You’d think there would be some sort of more obvious announcement for this, but no. I don’t personally have a computer, which meant I had to borrow one JUST TO USE WHAT I’D BOUGHT! Only to find when I went to the browser that Etsy was convinced I was a robot, and no matter how many times I took the test, all I got was a “cannot contact reCAPTCHA.” Currently I am still unable to use my purchase or acquire a refund, seeing as refunds are not accepted for PDFs. Thanks Etsy. Thirdly (and less importantly but still frustrating), I cannot see the actual number of people following me nor the number of shops I follow. I have clicked the option to “follow” several shops, and yet it stubbornly insists I’m following none.

- Best Place For Custom Kink Gear

You won’t find a single place where sellers go above and beyond for kinky buyers who usually have some sort of shame wanting items that make adulting more fun and with Klarna as a partner, I was able to treat myself and my lover to beautiful, one of a kind items that are fairly priced and extremely hard to find to add to our bedroom time and this was made possible by Etsy. Etsy isn’t perfect and there will be times you get a dud but 9 times out of 10 I’ve been super happy supporting people in the kink community with all my purchases. With Klarna I was able to get a great deal of custom items for like $30 bucks a month on auto pay. It’s a no brainer. You pick out what you like, open Klarna and shop Etsy, the transaction is seamless and worth the wait. Tracking numbers and a way to contact the seller all make this easy to do with no stress. Plus when people ask you where you got your sexy toys at the next play party you can tell them with absolute confidence they can find it on Etsy!😊

- No Accountability

I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!

- I got scammed and there is nothing anybody can do

I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.

- Extremely unhappy

I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied

- How can you NOT Love ETSY?

This site has grasped my heart from the first time I visited it several years ago. I had first heard of it through a cousin who’s daughter was making the most intricate jewelry and was showcasing it on ETSY. I figured let me have a look. I have to warn you, this site is addicting. My husband who can’t stand flea markets, and as he says peoples old junk loves me to show him things on ETSY. Plus it’s not just the VINTAGE items. Its the Artisans that comprise so much of what you see on here. The first time I witnessed a person who took an old Novel and folded the pages into a Heart. Another who used spoons to make a piece of functional decor. Just so much. All so beautiful and special. The first time I witnessed a hand and arm crochet chunky blanket! This is what ETSY is about. I love so much I could go on and on. My favorite has to be the Books that are wrapped. How awesome is that. You receive a Vintage Novel wrapped uniquely. Now I want to go “surprise” myself with that! Here’s to having a bunch of lovely, wonderful and inspiring experiences on ETSY!🌻

- Fabric pricing

The only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks, Donna Watkins

- Difficult

Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.

- Reviews are not a conversation

I’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment.

- Beautiful earrings!

These earrings are so gorgeous! I ordered them for a group of my friends to help us remember a dear friend of ours who died suddenly on Christmas Day. I believe the shape of these and the leather help tell the story of our dear friend. The leather is soft and supple yet strong and durable. Leather is beautiful and it ages even more beautifully. The loop of the earrings represents the community that our dear friend was so gifted at forming and that she is safely in her Heavenly Father’s arms...she was formed by Him in her mother’s womb and she returned to Him and is also reunited with her mother. These earrings help tell a story and the mother and daughter who make these also share in this deep love of our Heavenly Father. Their compassion and love as I communicated with them about purchasing these was so tender. I am grateful to have a little tangible symbol to gift to my precious community (that was brought together years ago by my precious friend). I am grateful that a mother and daughter team who have their own powerful story of grace can be a part of this! Thanks Aly and Lyv!

- Overwhelmed by ads

I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.

- Etsy is my go-to for clothing now

I love linen clothing. Here in the states, I can find linen in white, beige, black and a few other colors. On Etsy, I can find linen in beautiful, rich, saturated colors like mallard blue, teal, sea green, and merlot. Since I wear only linen in the summer, Etsy has become my go-to for clothing. The prices are fabulous too. Here in the states I might have to pay $90 for a nice linen tank and on Etsy a similar tank (which is also made to order from measurements you provide them), the same top is $45-$65 or so. The customer service is great too. I don’t mind waiting for my item to arrive as it’s so special. All of the shops I’ve ordered from have also sent color swatches to aid in color choices should I order again (and I usually do). The linen is of often of superior quality, comes in various weights and is very soft and never scratchy. I have worn every single clothing item I’ve purchased from Etsy. I am 5’2 and busty, so that’s pretty hard to accomplish.

- way too much dropshipped stuff

ALWAYS do a reverse google search before you buy anything on Etsy. Half of the time I find the item on Aliexpress for a fraction of the cost and it turns out the Etsy shop is just a Dropshipping front masquerading as “small artisan homemade”. Etsy’s reliability has completely gone down the drain and I only use it as a last resort or when I buy from a shop that’s been vetted by other people I know. The cross stitch market here is also FULL of stolen designs. I do extensive research before buying anything because I want to make sure I’m buying from the actual artist instead of a seller who stole someone else’s design. If you’re a seller, make sure you put soft copyrights on anything you sell because Etsy will not support you when you find out someone’s stolen your creation. Also, make sure you’re regularly changing your password. My friend got hacked and her account stolen, it took 2 months and a Better Business Bureau complaint to finally get Etsy to respond to her. Etsy needs to increase their seller percentage for better “customer experience” great maybe you can actually take down the stolen designs and answer stolen account emails in less than 2 months.

- awesome but pls stop

so I have this problem where I saw one inappropriate thing, specifically inappropriate anime stickers, and reported it. ive never looked at anything like that before, i only ever look at pokemon, enamel pins, and stickers(that dont have anything to do with nasty things! though i might’ve ACCIDENTALLY tapped on an inappropriate picture ONCE. but accidentally! i never wanted to) BUT, since I had to view it to report it, the kept showing me more, and more, and more, and suggesting searches about it. ive sent like 23 angry reports on the same items over and over again because I don’t wanna see them. So, I’m suggesting that, if someone reports something, they most likely don’t like it and don’t wanna see anymore of it, so if you take away the feature where it registers reported items as recently veiwed, that wouldnt be a problem and things like it wouldnt be suggested. But, great app overall, I love the handmade items and looking at everyone’s creativity and being able to buy it and support them.

- Best e-collars for cats

I have a small 8 pound tabby named Pepper Ann, who has scratched her face for some unknown reason since she was a little kitten. We have been seeing veterinarians for years, but cannot figure out why she does it. We are coming around to the idea that it may just be behavioral, whether it is something anxiety related or obsessive compulsive... we have tried every e-collar under the sun, without much success! This e-collar has been the biggest help. I can leave it on Pepper Ann for extended periods of time and know that she is not uncomfortable. It is soft, flexible, and lightweight. She is not scared when she wears it, and it barely slows her down. It is actually a bit of a fashion statement! At first she could not figure out how to scratch her face with it at all. And over time she is now occasionally successful at scratching (she’s a cat, she’s smart). But overall it does the best job at preventing my cat from harming herself, and she can stay comfortable. Her quality of life is so much greater since we found this e-collar.

- Awesome with untapped potential

I have been using Etsy for many many years. I really miss the Treasury feature, and the ability to make themed scrap-book like shopping lists to encourage others to buy items they may not have seen before. It was great for sellers, as it was free advertising- but it was also good for treasury creators because often the sellers would provide them discounts for it... I also think Etsy could be an entire social system with chat rooms, craft classes, live feeds from Etsy shops, giveaways, ect... Etsy has always been the favorite spot for real artists, not fakes or mass marketed cheap stuff. I do think its been getting a bit worse about that, you have to sift through a lot of hustlers, but the great artists and crafters make it worth it. I also think that Etsy should create some rules for sellers to help with customer service. Sometimes you ask questions and sellers won’t even respond, or they are rude. But again, the great artists and crafters make it all worth it! LOVE YALL!

- Sad to learn they don’t back up buyers well

In September I purchased a t shirt quilt with guaranteed Christmas delivery. These are a lot of work so expensive, $370 for this size. I sent in my husband’s shirt collection to surprise him. After 7 months of asking what was going on, being told the day before Christmas Eve that it wasn’t coming, purchasing another last minute gift, requested they just send my irreplaceable shirts back. No luck, she offers to finish it and refund, says health problems came up, all kinds of excuses. Come March I finally start a case. Not only was it difficult to get the case going the support was minimal at best. She said she already sent it and they asked for proof. It did finally show up on her second attempt to mail it correctly. I requested a fulfillment of that refund but only expect a partial one, I have proof she said that. Etsy doesn’t care nor do they care it took 7 months or that Christmas guarantee wasn’t honored. I’ll think twice about ever purchasing more than a $50 item I’m prepared to throw away the money on from Etsy.

- Bugs in “Favorites”

Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review). I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this! Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!


First of all, I got Etsy because I thought it would be easy to use and I wanted to sell my slime!! It turns out I was wrong. So Etsy charges $.20 PER LISTING!! It is hard to use. One day I came back on Etsy to find out that my account had been BANNED!!! So I checked my email and they told me that my account would be unbanned by June something. I recently have tried to sell by making a different account but it won’t let me make a new one. I have emailed them again and they told me that I had “violated” the community guidelines because I had apparently sold something that I had not made. WHAT?!! So you tell me I can get my account back in June and then in June you tell me I cannot get it back ever or make new accounts? I sell slime!! MY slime! There is literally an OPTION asking if it is your product or someone else’s! I see people everyday on Etsy selling something that’s not theres. But I have NEVER sold something that I have not made. I have emailed them multiple times telling them to be more specific but they won’t tell me what I sold that I apparently have not made. They won’t respond to my emails anymore. And on top of that, I CANNOT BUY!! I’m very disgusted and disappointed. Do not recommend.

- An actual Etsy APP review

This app is, well, crap. It is a bit better than the previous incarnations; however, can you say "Worst App Ever"?? You can no longer ok never see the seller when you have an item in your favorites list. ??? Sometimes I want to purchase several items from the same seller, and I either have to click on actual item to see who the seller is or go to the seller's store to see which items I've favorites. How cluzy is that?? Another (huge) issue is the favorite lists. You click on an item to favorite it; it goes in a generic favorite list. Then you add it to whatever special category list you have created. All OK, and good, except when said item is sold or is no longer available. I like to keep my lists current and cleaned up so they aren't too long and unwieldy. However..this is where it gets tricky. Etsy grayscales items no longer available and the price isn't listed anymore on the thumbnail pic. In order to delete it, you have to click on heart and then click on whatever lists item is in (quickly, because it goes away) and then list scrolls back to the friggin TOP of the favorites page you were looking at!!! Etsy I have wasted YEARS of my life trying to clean up my Favorites lists! I AM A HEAVY ETSY USER!! I HAVE MULTIPLE AND VERY LONG FAVORITES LISTS!!! Come on, Etsy. Surely your computer geeks can do better.

- Wonderful marketplace; horrifying app

This truly awful app has given me literally hours of consternation. Try researching anything in a browser to actually write a factual message to a seller and you will absolutely want to scream in frustration. Each time you switch to another app, even the built-in spotlight app, everything you have written no matter how brief or long just vanishes. Let that sink in for a moment. This app has a messaging section that won’t let you switch outside of the app for any reason without making you pull your hair out in rage. Did a call come in before you completed your last sentence? Oops! If the iPad fell asleep, you’re perfectly researched message that you were down to just proofreading before sending is now gone. Pop up notice for something important? Well, you get the picture. The only way to avoid this pitfall is to select all and copy so that when you come back you can *start all over* and have a little head start by pasting, but if you didn’t think to do that (not intuitive) you may just resign yourself to saying, “I didn’t want that product anyway” and just walk away.

- Love love love Etsy however……. Inappropriate items

I love Etsy. I’ve had no issues with items, the app, nor the sellers. I love it. I don’t know why I waited so long to use Etsy. However my only complaint is there’s very inappropriate items that pop in my recommendations. If you want to buy these items, fine, I’m not a prude but please whatever makes these items pop up when I do not look up anything close to this needs to be in a 18+ section or something needs to be put so I can take this off. I type in jewelry or perfume for my mum, I look through the necklaces, rings etc. The next day nipple rings with breast pics is suggested in the “explore your interest “ ummmm What? Why? . Then adult devices are recommended also!!!!! People can buy and do whatever in the privacy of their home but I have no interest in buying any of that. Please fix this! I’m tired of seeing this.

- Love the site & App is easy to use

I absolutely adore shopping on Etsy. The app is easy to use, pleasing to the eye, and everything works smoothly. However, one issue I have experienced is accessing my PDF downloads I have purchased - it is not so intuitive and it takes a bit of searching to get to the correct place. I can’t even get it to work on the app, instead I have to access the mobile site from Safari. What makes this even worse is that if I navigate away from my PDF file on safari and then come back only a short time later, it almost always “loses” the page and it says it cannot be found, so I have to go through the entire process again just to use my PDF files which I paid for. I could go and have the patterns printed but that is inconvenient and not really “essential” considering our current state of events (review posted May 2020).

- Star Seller Badge

As a shop on Etsy since 2017, I find this star seller badge ridiculous. If you get spam messages from scammers and delete instead of replying, then you get bad ratings for your messaging and lose your badge. Another example is that I sold two items I had listed on Etsy to my coworker. She wanted to support me and leave me a good review. Instead of paying for shipping which is stupid, I handed her the package at work and hit the option when I “shipped” it as “other” for the method. The problem now is that Etsy took my stupid badge away because I didn’t provide tracking information for these two sales. Because I hand delivered it. You can see that she left me great reviews so obviously she was happy with her items. Thank you Etsy for making it harder for small business. Other then this the app is great if you only buy stuff and do not sell things.

- Banana clips with fabric

I love this Etsy shop and have always been extremely happy with all of the products that I have purchased. I have been using this type of-clips for20 years and when they fell from popularity, I was devastated. I lived in Florida and when humidity did that awful thing to my hair I could pull it back to match my outfit and looked pulled together.. everyone noticed and paid me great compliments. Then I found these! yea! Last year I lost all of my beautiful hair due to cancer and a Bone Marrow Transplant. Needless to say, I no longer used my clips and put them away in my Atlanta home in hopes to use them again. Well, I’m in my Florida home and the humidity is as usual wreaking havoc to my hair. Wonderful news, I found one if my wonderful clips… more wonderful news… my hair is Just long enough to use it. Thank you for this wonderful product that cheers me up every time I use it!

- Customer Service Excellence

I reached out to this boutique as I was looking for something unique for my son’s baseball Senior night. The shop owner replied within minutes. The responsiveness of this boutique is outstanding. Because I wanted something unique I supplied thoughts of what I was looking for. Once again within minutes I received a few drafts of options. If there was something I liked but not crazy about something within proposed design, shop within minutes sent another draft. I just placed my order for two custom shirts and I cannot wait to receive them. I will be sure to update and include pictures. I needed to express my gratitude for this small business just based on the responsiveness and desire to ensure their clients are happy with final product regardless of the time invested to get their! Excellent job, Craft and Sparrow! I look forward to future shopping with you!!!

- My Third Order from Orly

I have just placed my third order from Orly’s Shop and I cant wait to receive all her goodies. Orly is a delight to work with and I feel as If I have a true friend from another land. She is so willing to work with your color preferences and get your order just right. I am waiting on my second order or pull knobs and succulant pots. My first order of knobs were exactly the colors I asked for and look fantastic on my white craft furniture in my craft room. I also purchased one of the taller pots and the square succulant plant pot and they are so beautiful that I am using them to hold supplies as I work on a project in my craftroom. My order today is for espresso cups, and the Quirky Lady salt and pepper shakers for myself and another set for my friend. My orders arrived very well packed and much sooner than I thought. You won’t regret anything you purchase from Orly, her art is truly unique. Patty

- Tarot reading

I want to share my experience with my reading done by Queen Air Bender, and let me say she touched my spirit and gave me peace in my heart. The way my reading was channeled felt as if she was sitting in front of me and helping me through my ordeal. She is truly gifted by a higher power and I am grateful and thankful for her spirit and her gift. I sincerely thank you and exhaust you on a magnificent reading you prepared for me. I came across your channel at a time when I really need to be uplifted and feel that what I hear is truthful. Let me say your spirit locked with mine and brought peace to soul. I love how you bring forth the messages channeled by a Higher Power and you make it understandable and it feels like we are having a conversation together. You are truly gifted and believe me you bend more than just Air!!!!!! Once again it was worth every penny, I thank you from my heart/soul. I pray you be blessed and wish all GOOD things for you! Thank you!

- Misleading marketing

I don’t know why people ruin a good thing especially for those whose are honest and have faith in their product. I loved Etsy! I had used it for a long time but not so anymore!! I’m finding this happens a lot more now than ever. I don’t use it as a first go to like before and I am to the point of not even opening a site if the search comes up with Etsy on the address. I think it’s nothing but a marketing scam! Not all, but many, more than likely when you’re looking for an item and the results come up it isn’t the price for what you searched but a price for something else. Example: a simple cape with your favorite sesame character, personalized, comes up $2 and I when you click on it again it shows a picture of cape with $2 BUT the drop down defines it and it’s really $12. The little mask is $2. They used to call this false advertising but my question is if you have a good product at a reasonable why do you feel the need to scam people, tryingthe price is altered who knows what the product is or looks like? Don’t ruin a good thing like you did for me!! Have some faith in your product and price your asking for it!!!

- Very difficult to leave a review

I am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!

- Horrible app I have ever been too!!!

This is the worst company in the history of worst companies. If I could give it zero stars I would. The seller I bought a pair of fake AirPods Pro from this seller he refuses to send my child out a replacement and was talking about reporting him for harassment for no reason and gave my daughter a pair of fake airpods and was being very rude I never been to company where every seller on this app are very mean. And then they was talking about my eBay account that I have no clue how he knew about them. He is the worst seller and he needs to be fired I will have him arrested for stealing my money and not giving it back he was sitting here being so mean and thought my child was bullying him he was only trying to replace his airpods he lost that he couldn’t find and he sat they’re aiming at him instead of solving his issue ladies and gentlemen save your money cause Etsy will rob you for all your money and you will never get your replacement either I already closed my account and calling Etsy to report him and have him fired. Thanks Etsy but I will never shop here again they putting my children at risk.

- The best place to shop for beautiful, unique, vintage or hand-crafted treasures!

You will find amazing items in all virtually categories, here in Etsy. Some will seem over-priced, but some—a lot—will have prices that seem too-good-to-be-true. The great majority of shops sell creations that you will never find in any department store, so Etsy Is the perfect place to shop for people who seem to have everything. So they think! Unique, one-of-a-kind delights at prices that seem like a dream-fantasy. That’s what you’ll find here. From all over the world! Literally. And if you don’t find it, someone will make it for you. But shopaholics and shopping-lovers beware. I can spend an entire day or night browsing Etsy even when I’m not in the market to buy anything. It’s an infinite visual and eclectic tour of the work of artisans from every corner and nook/cranny of this earth! And it’s fascinating...

- Shops/Shop Owners very Accommodating/Issue: App Crashes

I love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts.

- Refreshing a page

I have been shopping on Etsy for quite a while now and there is one seller in particular which I like buying things from her work is amazing and beautiful and she post items as she finishes them. With that being said her items are also very popular so once her items are posted you instantly have to try and purchase it or it’s gone, but it is hard to do that when her shop has multiple items up for sale, and you can’t see any of them. Within seconds those few items she listed are sold. With not being able to see what was sold. Unfortunately every single time I get on there and she post three or four items at once and you go to refresh the page to see the items that were posted there’s nowhere to refresh there’s no refresh button you cannot slide the screen down to refresh I don’t understand this issue, please fix it!!! I’ve reached out to Etsy a few times and have been told I have to many windows open. That is not the case, I have cleared my browser history and only opened the Etsy website and still the same issue, so very frustrating!!!

- Many reasons why to shop at Etsy!

I love Etsy because there are a lot of stuff u can purchase! It can be anything u want that people make for example I’m in love with k-pop a lot of stuff from many K-pop groups that are home made merchandise will be here on Etsy I buy stickers,photo cards, car decals and much more! and I get my stuff on time some items are free shipping! So no need to worry about that. And I can use apps to pay monthly so I won’t have to worry about wasting so much at the same time. How amazing the small business are super kind as well! And if u don’t get your package from where u bought some times they will send you the items again for free! And by shopping here can help out small businesses with anything they are having a hated time on this app is 10/10 I showed my whole family and they are shopping crazy on this app.

- The Best

A wonderful way to connect the artist with his/her customers. If you have a custom request or simply want something unique/special that isn’t on every Walmart shelf across America, then this is the website for you! The userface is simple and easy, and the selection/variety/inventory almost seems infinite. With Etsy, you now have at your fingertips access to thousands and thousands of artists and independent creators. Kudos to etsy and their team that built their infrastructure. I have complete confidence with every order and purchase I’ve made through Etsy. No shady back-door orders or switch-aroose like some of the other brand-name websites. All the artists and producers on Etsy make you, the customer, a top priority. Not just numbers on a computer screen. So come on down & check out Etsy! Where you can spend like a peasant, treated like a king (royalty)!

- Still having issues with cart items access 😕

The app and the community is wonderful, but my only issue is that the cart bugs on the app or website still haven’t been fixed ! If you have 10+ items in your cart , it only shows like the first 5 and won’t allow you to see any other cart items! I’ve tried restarting the app by deleting it and reinstall it on my cell , also whipping my history on my computer with website; but with no success sadly . Please please fix these bugs if you read this . It’s a major make or break issue on your app and I hope your developers / programmers read my review. Another issue to fix is your customer service forms or have a live chat system at least on your website please . It’s very difficult to get the right help for any issue especially on your website.

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- Brilliant, AfterPay would be even better

Etsy is brilliant, it’s wonderful to see so many artisans and creatives seeking on this platform. Would be great if you could download your items from the app. With a global pandemic, and so many job losses, it would be great to see something like AfterPay/ZipPay, so instead of missing out on something you’d like, because the initial outlay is too much, you could purchase it, and pay, in affordable, interest free instalments. I don’t know if these financial services are only available in Australia, but I assume they are, as I never see them on international sites, but eBay does have it for some international sellers. Wanted to sell on Etsy, and my only complaint was that I couldn’t use my registered business name because it has an ampersand in it, which is relevant to the corsetry business I run (similar to the curves of a corset). Trivial I know, but I’d like use my actual business name, with the ampersand, it’s like telling Coca-Cola to remove the hyphen. 😊

- Can’t create iPhone Home Screen link

In the past I was able to create a Home Screen icon which when I pressed on it, it went to the desired store. Now, when I create a link (as I’ve previously done), the icon points to the Etsy home page and I can’t change it to point to the desired store. This is most annoying considering I’ve been able to do it in the past. I did go to the developer’s website to ask a question, but your site doesn’t allow me to (or so it seemed to me) and so I am putting this review. I can change the review if this issue is remedied as, generally, I really like Etsy. Thank you for your quick response to, I’m sure, a simple problem, but oh so annoying

- Great Products

Great products for a fraction of the price. I just started shopping on here (mainly to buy dried flower bouquets) and there’s so much creativity in products that are offered. Only thing I would suggest to new users is to always check the product details to make sure displays/vases/accessories etc are included. If they’re not, then at least you won’t be disappointed when you receive the product... However some of the sellers will throw in an advertised accessory (or ‘prop’) for an extra cost if you reach out and ask for more info. Still far cheaper than going to a florist who will charge $200+ for one bouquet!

- Can’t get help!

If I could give zero stars I would! I am having issues with the email on my account as I entered it incorrectly when I first opened my Etsy account and have forgotten my Etsy password as I created the account many years ago so I can’t make changes to the email. Seems there is NOTHING I can do to fix this without having access to said email. Even worse when I try to log onto my email it appears Microsoft has deleted the email (probably because the email started with ask.) and now when trying to find help to change my email to my personal email there is no way to contact the team! I recently made a purchase and I tried to contact the seller but had to confirm my email address but can’t confirm it because I can’t log onto my email and I supplied the wrong one in the first place! I’d just like someone to help me rectify this!

- Check outs

I love how your able to get the things you need on this app. But the concerning parts are when you have done an order from previous to order more it froze and automatically shows the receipt of the purchase. It’s great but the biggest problem here it automatically put a different address on here and doesn’t show you the purchase and review once it’s delivered. It’s very serious to get this fix as I have now lost the item I was hoping to receive and now I won’t be able to receive it anymore. I have wasted money on an item that something so simple has now made it difficult between the business and their loyal customer. Please me aware and make sure and double check your details as this app is now automatically changing the details that you have put down. Hope it helps in the future. Very disappointed.

- Found A Bug

Etsy has been great for me so far, but because I needed to buy multiple things recently for a fursuit partial I’m making I was adding more then 1 thing to my basket, to which point no matter how many times I add it to my basket it just disappears after a few seconds and I have to redo the customization part of it and then add it to my order. I can’t add more than 1 thing to my basket and I need to add atleast 4 things without it removing everything!! PLEASE fix this bug because it is highly annoying and has never happened before recently!

- Take Responsibility

Initially I felt secure shopping online with unknown merchants through Esty. However, last year I bought an item through one of Esty’s shops, which I needed to return. In the time between purchase and return the shop ‘disappeared’. I contacted Esty who advised me to get in touch directly with the vendor. This proved to be difficult. The vendor and I had an initial correspondence about the item exchange, then they ceased responding. I gave up. I continue to shop through Esty as I think as an umbrella organisation it offers some buyer protection, but when things go wrong, buyers are on their own.

- Can not download patterns in the app

I have noticed there are a lot of sellers complaining that after a pattern has been purchase the buyer can not download the pattern from this app I have brought many crochet patterns … I have brought it in this app but can not download it within the app Instead I have to go to my browser and log in there to be able to download and view the pattern I have not found any help on how to fix this…appreciated if you could advise me what to do… Thanks

- Quite a lot of deceptive and confusing ads

I just wanted to try to buy the app by buying something cheap. The shop asked for some personalisation of the product and I provided the information. A few days later I get a message from the shop on Etsy that further customisation is required (not sure what that could be) and that the money I paid was just a deposit for the “real” work to commence. I cancelled the order and requested a refund. I’m still waiting for my money. Customers beware and don’t trust the star and review system provided by Etsy. I’m not sure that Etsy even gets involved with customer disputes directly. So, I will very hard before I buy anything on Etsy. Sure there are honest and decent vendors there, but there are scammers too.

- Really buggy!

For a lack of a better word, it keeps "crashing". EVERY. SINGLE. TIME. I go onto a seller's store, it will show all of their products and then a moment later will clear everything and say "there are no items found". This happens both on the page for all of their products, and in their lists for more specific items. I've waited over a month or two for this problem to be fixed, and it keeps happening! I've tried deleting and reinstalling the app, and nothing changes! I'm really surprised Etsy has allowed this to go on for so long(!), because they've undoubtedly lost lots of money from people (like myself!), who would rather go elsewhere when they can't access what they want!

- New update error can’t report

Tried to report an issue with the update but there’s no way to report it in the help settings/contact menu. Used to be that when you tapped the heart it would favourite the item/shop and then tap again to unfavourite. Now you tap and it gives you the option to add it to a collection and favourite it - like Pinterest. But there’s no option to UNfavourite new or previously favourited items, just comes up with the add to collection option every time. No undo. Then you try the menu button below the item and there’s no option to unfavourite/delete/remove it there either. You can delete entire the collections that you can now create but the original favourited items done prior to the update are all still there that I don’t want anymore, as well as any new individual items may change my mind on. I’ve tried googling, I’ve tried searching the issue under the help section in the app and I’ve tried to find a method through contact us. No results.

- Announcements

Please put announcements at the too of sellers page. Seller had a ‘buy 3 and get 25% off’ notice in their announcements and in the app it says these things on the bottom of the scroll and you can never read it because it keeps refreshing. I bought two items and missed out on the opportunity to buy a third item because it wasn’t displayed clearly. Had i known i would of added another $70 item to my cart. Also; losing sales for the buyer. Only after checking on the website outside the app did i see the notice announcements. But it was too late.

- Etsy - great sellers

I’ve been shopping on Etsy for years now. I keep returning as I’m able to find what I’m looking for. Prices are fair and reasonable. The main reason however is the sellers. Every experience has been exceptional. Great communication. Items as described. Reasonable shipping costs and on time delivery. Items are wrapped and packed with care. More often than not the item arrives with a hand written note from the seller. This THE place to shop. Luv it. And to all the wonderful sellers - heartfelt thanks.

- Search options need refining.

First of all I love Etsy. It’s almost impossible to find out how to give feedback to the actual website - which is seriously wrong. I’ve tried to search to no avail. Your search options NEED fixing. I want to have the option to filter out certain countries or select more than one category! The reason is to make it easier to find stores and items you actually want. Allow us to look at multiple categories. The issue with needing to filter regions is because I simply cannot look at American orders. The shipping is over 30$ and majority of items I search for are from there so I miss items from other other countries who have a different shipping rate that I can afford. The US shops FLOOD the search results and it is incredibly frustrating as I miss finding unique pieces. Please alter this so I can find the items I need from select countries. The current search option only allows you to pick one country at a time. Such a waste of time. Please fix this.

- Fertility reading!

She's amazing, best fertility reading I've ever had and not even that part was the best she was totally correct with everything she said, one of my signs that I was about to conceive was frogs, I saw a whole lot of different things as frogs till I got my postive today, I'm so speechless after constantly trying even having a loss I have finally got my rainbow baby!! Thanks sm to this beautiful magical woman, I appreciate her more than she can even imagine 🤍🤍🤍

- Pretty good, no search in saved items however

The Etsy app is relatively user friendly. One particular pet peeve of mine however is that you cannot search or filter your saved items. This gets frustrating as if you are trying to find a particular thing you saved moths ago, you have to physically scroll through everything you’ve saved since. A search bar in saved items would be appreciated, or at least the option to filter by category e.g clothing, jewellery, artwork etc

- Delayed store updates

The platform is overall very good, but lately I’ve been having issues with stores updating properly. The tab for shop sections will show numbers for how many items, but the shop itself will show nothing, and it’s the same both in the app and on the desktop version. Have not been able to find an appropriate place to report the issue or get help for it

- The easiest way to support local

Every time I have asked for some kind of custom order the sellers have been so enthusiastic to be creative and help. It means I can always support small local business even when the exact listing I’m after isn’t there. Can’t recommend highly enough the ease of purchasing, communicating and sharing of ideas/photos in the message section. Etsy is ALWAYS my go to shop.

- Personalise the experience.

I love shopping at Etsy but would love it more if the user could customise their shopping experience to better suit them in the app. I’d like to be able to set my country as default for my shopping experience where my searches will automatically only show my country first - then if I choose I can change the filter to include stores worldwide. The same for the home page where ‘similar to viewed items’ and ‘recommended items’, etc. are shown. I’ll often click on something that’s been recommended on the home page only to be told the seller doesn’t ship to my country. It would be good to be able to set my country as the default for recommendations, etc. also rather than have things shown to me that I’m unable to purchase. Otherwise, it’s a great platform to find mostly amazing, beautiful and unique handmade items.

- Exceptional customer service

I am not one to write many reviews. I am however someone that believes when someone goes to extra effort above and beyond to provide exceptional customer service that this effort is acknowledged. Saiba is such a person and Etsy seller. Thank you for your efforts Saiba and I can’t wait to be wearing my fabulous masks made of the beautiful Japanese fabrics. Please don’t pass by Saiba’s Etsy store - it’s the real deal for service.

- Not enough security

I found out through my emailed orders that someone had hacked my account. The Etsy app was woefully inadequate to react to this situation. I was able to change my password and message the seller - but that was it. There is no functionality to log out of all devices, delete payment information, set up two factor authentication, no cancel button for an order in the event of being hacked, no standard questions available from the help menu and I had to switch to safari to send a help email. The products have always been lovely, but the app needs serious improvement before I would recommend it to anyone.

- Please add a more open range home page

I love ETSY, love browsing what creative treasures are being made and sold by artists and makers. I do wish the app had a page/view that displayed a range of daily sellers, bestsellers or newcomers (and more), so that I can see more than what I have searched for, or what I have favourited. You can’t browse what is out there, if you don’t know what that might be.

- Great!

I turn to Etsy for all my shopping needs. Helps me support small business owners and local too. Love the design and lay out - makes shopping a breeze, however I’m having issues with is trying to get into contact with Etsy for help! It’s a pain. Going through all their possible avenues to talk to them but no luck which is extremely frustrating! But otherwise an app I reckon to everyone for their online shopping :-)

- Please fix items disappearing

Guys, I absolutely love purchasing from your store but am having huge issues with items disappearing from shops mid scroll. Sometimes it happens when trying to open a store folder or when you scroll through all items on the store’s front page. They just up and disappear. I updated to the latest version of the app 4 days ago and it’s still occurring. I have noticed this same issue raised on a number of threads with no results. I’m sure it’s disheartening for both the store owner and other buyers to have this keep occurring. Please fix!!


I’ve been using Etsy to purchase those special or unique gifts for years and if ever I want something special for myself it IS “Etsy” that I go to first because they just ARE THE BEST ❣️ They have SO many Artisans of all types from digital, Technical (Laptop Skins etc), to items for your home EVERYTHING and the greatest proportion of them are made by hand and - for those with an eye for something ‘different’ - Vintage and the great thing is that they’re sold by the ‘Shop Owner’ so that you can deal easily and directly with the person who is actually ‘selling’ the item, unlike many other shopping apps! It’s terrific ❣️ It IS “Simply The Best” ❤️

- Love Etsy

Etsy is my go to for gifts. You can find anything here, the gifts are unique and you are supporting small businesses. Seller communication is always excellent and prices are better than the high street or large mail order companies. The website is easy to use. My only gripe is that postage can be extremely costly to ship to Australia from some countries.

- Trustworthy

I’ve been shopping on Etsy for a while now and have bought many items from various sellers. Not once have I had an issue with communication, a product or the delivery. Every item I’ve bought has been exact to the photo advertised. I have never been disappointed. 💯 👏Thank you! 🙏

- Love Etsy

Etsy is so easy to use and has a lot of different businesses to choose from! Extremely reliable and have just been able to get some really cool things for Christmas. It’s the first place I look at if I can’t find things I want in our shopping centres. And always happy to help small businesses

- Great way to support small business

Such a great way to support small businesses and to find beautiful unique gifts for friends. I’ve been an Etsy shopper for almost a decade and would recommend it highly. I would give this review five stars if they included shipping in the search page prices. Such a bummer to fin an item within your price range only to discover the shipping is more than double :,(

- Works ok, needs report function

Though it’s not needed that often, if there is the need to report an item it’s not easily doable. There’s no report function in the app so I have to open a seperate browser, find the item again, and go through the login process etc if I want to report something. There needs to be better functionality for reporting; a lot of people may not realise they need to do this to report & items that shouldn’t be on Etsy might remain there

- I have no idea how much anything costs

I have recently moved overseas and have changed my preferences from Danish money to australian money upwards of 7 times on the website, yet the app remains unchanged. It is also impossible to edit the preferred currency on the app, or even the payment method as far as I can tell. Absolutely makes the app useless, as I will not buy something to ship to Australia when it is telling me the price for shipment to Denmark. Very disappointed and frustrated. I like the layout of the app and would love to use it but it is so frustrating.

- Gorgeous quality candles

I have bought from Pollinate Studio several times and their candles never disappoint. Pure quality and beautifully made. Gorgeous natural perfume and they last for ages. The packaging and thoughtfulness that goes into each package is at another level. Will continue to purchase from this shop for friends and birthdays!!

- Amazing quality and exceptional customer service

I have ordered numerous times from this store and Dannii never disappoints. Her products make for the most beautiful keepsakes and her work is just beautiful. She is always so accommodating, quick to respond to messages and willing to assist with any questions. Fabulous store!!! Thank you again!

- Excellent customer service

Was scammed by someone who deleted their account. Reported to Etsy, they said they have noted it and that they will review it if I choose to escalate the issue further after two days. When I did within the hour I had someone review, apologise and give me a full refund - absolutely excellent.

- Not displaying taxes before checkout is so misleading!

I love Etsy, but the way prices are displayed at checkout is REALLY misleading for Australian buyers. It says taxes are included where applicable and then they wait until the very end to add on GST. I have no issue paying GST, but you need to include it in the pricing BEFORE checkout and not once you reach the payment method. The ACCC is pretty clear about what is legally required to be displayed: “When a business displays or quotes prices, it must clearly state the minimum total price that you have to pay. The ‘total price’ must include fees, duties and taxes that apply to all sales (such as GST or any compulsory processing fees).”

- Amazing <3

I love Etsy the quality is amazing and the sellers I’ve come across are so nice and always send extras! I love how’s its handmade that just makes it better. Also most online shopsI’m like hmm that on seems a big dodgy but when I come to Etsy I know it’s always safe! Shipping has been a bit slow but obviously the time we’re going through I don’t blame it! Thank you for reading this LOL

- Poor support

When a purchase goes wrong, there seems to be no support from Etsy. Then, the issue is completely up to you to chase the fraudulent seller down to try & regain your lost funds!! Which is impossible. Etsy seems to hold no responsibility for supporting consumers done over by fraudulent sellers. Buy cautiously!!!

- Great selections

There are so many selections of items on Etsy and the store you are buying from. In fact it is great to have so many stores with so many items as you can shop around easily. The only problem I have is what to pick. So much stuff. Etsy is a great place to shop.

- Currency and location need improving

The website and app always default to American and USD! Every time I use the desktop version I have to change my location to Australia and currency to AUD. It never saves my settings so matter how many times I “update” them. I have no choice but to use American settings in the app - it allows me to update my settings via the website, but again doesn’t save them to the app’s setting so it’s pointless. Very annoying.

- Streamlined shopping experience

Ok. I’m addicted to Etsy. As a recent convert looking for “designer inspired” face masks, I’ve tumbled into a credit card sized rabbit hole of online shopping. The app makes searching and shopping a breeze, with a simplified, stripped down interface. However, the latest version, v.5.56 takes away the Dark Mode feature. This in my opinion, was a bad move (for sellers.) Most of the users’ shopping experience occurs just before bedtime. The gaudy bright white background makes shopping a painful experience for the eyes, but has curbed my increasing credit card debt. For the sake of this, the app only gets 4 stars.

- ***ATTN Editors/Developers/Creators***

I'm so sick of seeing the "here's other things from your shop that youve previously purchased from" section. Some of the shops I never want to do business with ever again. Please make an option to hide them and their new items or services. Looking at them makes me angry. Thanks.

- Suspended my account with no reason given

The first time I ordered something from Etsy, the order was cancelled by Etsy a day later. I was not given a reason by Etsy. I thought downloading the app and buying the product via the app would fix the issue, but after downloading this app, Etsy immediately suspended my account. Edit - I finally was able to order an item. A day later, and there is no evidence I ever placed an order. It is not showing up in my purchases. Etsy is the worst app I have ever used.

- Such good quality

This is the 3rd pair of Jeanne Jewellery earrings I have owned. The quality of the products she uses are better than any others I’ve tried. I love the Sterling Silver and genuine Swarovski crystals she uses in some of her other items too. Highly recommend her products as her level of craftsmanship is second to none. Thanks again!

- Opportunities Abroad

I love the fact that Etsy makes it easy to access work direct from artists in all parts of the world. I have purchased many hand-made, made to order products from different countries and artists. I also hope, that one day, when I start selling on Etsy, I will have similar success.

- Sheawolf

The lip balm from Sheawolf is amazing. I am so happy with this product, it is so creamy & smells Devine. I have tried all the flavours & I am blown away by the distinctive & beautiful perfume. This lip balm has soothed my cracked lips & I feel fantastic. The fact that it is cruelty free is such a huge factor when I buy cosmetics. Thank you Sheawolf. I definitely recommend this lip balm 👏

- Love this app

I have used this app for Etsy for years and it never fail. So easy to search and use the filter system. Many different options for payment if you’re checking from different stores. It is seamless, I’ve never had a problem.

- Love the website but…

Love the target audience & finding unique/vintage/craft items on this site. HATE that their algorithm shows multiple entries of the same in search results to “flesh out” results. Love being able to shop local. Wish you could earn reward points across the platform. Love the upgrade to saved searches.

- Include shipping in prices shown like eBay

The app is great, but a lot of sellers take advantage through outrageous shipping costs. Like eBay, you can help make the customer experience better by including the shipping cost in the item’s cost shown. It takes so long to find a reasonably priced item once factoring shipping. The US is especially notorious for doing this.

- No explanation why payment was not available

Kept trying to check out - kept getting message something was wrong, to check back later. Eventually deleted app & started again. When reinstalled I had to change password, Etsy said my 15 character password that included letters, including Capitals, numbers & special characters was weak. When then logging in I had to do at least 10 Captcha checks.

- Top site.

Love this site! Whatever you’re looking for is going to be here & there is bound to be a huge choice. It’s my “go-to” place for quirky things & hard to find things; I love to look at all the items from overseas.... hours just flutter away . Etsy is a brilliant place to be.

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- Casual User

I'm on this app every so often and I've never had a problem with it. Every time I use it it's always a pleasant experience.

- So far so good!

I'm new to etsy but so far the app has been very user friendly! Very simple searching and submitting my first order. I will be back!

- Pushed an app update, but didn’t fix resolution?!

You need to update your app to support the resolution of the XS Max and XR. It’s really unfortunate that you pushed an update that didn’t include that fix...

- They take no responsibility for scammers on their site

Recently been scammed on Etsy and the seller disappeared from the site and never received the item. When I contacted Etsy they basically replied that there was nothing they could do!!! Use with care.

- Beautiful design

I am updating my previous review as I received the stencil and it’s beautifully done! I am very happy with it and look forward to doing my projects with it.

- Terrible customer service and can’t resolve problems for customers

As above

- Unique Items - Shop Etsy

I’ve already done lots of Christmas shopping. I buy all my cards on Etsy and I’ve been very happy with the quality of the items without exception. I look for shops that don’t charge postage or have reasonable postage rates. Great way to support small businesses and find unique gifts.

- Mostly great, except settings issue

The app is mostly great, easy to use and navigate. However, I have to reset my currency each time I use it as well as specific filters I apply to my searches (ie: shop location, ships to, etc.) and I also noticed that some options re:colours of products are not always visible on mobile vs. desktop. This makes the app less appealing to me because it feels like a bit of a hassle to use. Please fix!

- Logs out involuntarily

Every time I open the app, (4 times today because I bought something and was communicating with the selling) I was logged out and had to fully sign back in. Frustrating because this hasn’t been an issue for the last few years in using the app.

- Its really good but-

It keeps showing me alot of nsfw stuff and its really bothering me and idk how to get rid of it and i really dont like it

- Error singing in

Months ago I reached out about this error and haven’t re-downloaded to iPad until now and I see the error is still there when attempting to sign in.

- I try talk with human because bug promo code !!!

No human for my problem promocode !!!!! Is a bug !! I am verry angry

- Shipping is way more at checkout

The shipping price listed on the product page will show 5-6 dollars and then when you get to checkout, the shipping beside each product end up being $7-8, plus a $10 shipping charge on the whole order. I wish Etsy would tidy this up so there weren’t all those added costs suddenly. It would also be nice if they’d bundle the shipping if you’re buying more than one item from a single vendor. Other than that, I love the selection of shopping on Etsy.

- Sign in does not work

Can’t sign in to the app because it says my email address is invalid. I have no issues signing in with that same address on desktop Chrome though.

- Trash

Trash app

- Ship to CANADA

Simply unusable. Every time I do a new search it switches back to shipping to the US. I’ve updated my default address and every setting I can find but it always switches back. If I don’t remember every single time to “update” to Canada then I go to check out and discover items can’t be shipped or have outrageous shipping costs when I thought I qualified for free shipping. Garbage experience.

- Absolutely love it but…

This app is great and I really enjoy shopping on it. However, I think we need a shipping filter. I’m 100% okay with paying shipping, but I hate seeing a product and wanting it only to find out shipping is $30! It would be amazing if we could filter shipping price the same way we can with product price

- Amazing products

Thank you, very good quality and fast delivery

- What happened?

Why is it after the latest iOS update you have to sign in every time? This only happens on my phone. Super annoying and I can’t find anywhere to change a setting to keep it from happening.

- App doesn’t keep me logged in

Ever since the update last week, the app signs me out every time that I close it. It’s been extremely frustrating to communicate with sellers for purchases I’m looking to make when I need to login in every time I open the app. Nothing I do seems to fix it! I’ve tried redownloading it but the issue persists.

- App won’t update or reinstall as of v5.82.1

The Etsy app has always worked well until version 5.82.1. Version 5.82 worked fine. Now after deleting v5.82 to try and install v5.82.1 from scratch it won’t install and I have no Etsy app now.

- Freezing (as of April 4)

Love Etsy and the app is pretty great, but recently having freezes on iOS 14.4.2 where I have to force close then reopen the app. I’m sure this will be fixed so 5*. :)

- love this app!

everything is smooth, the only thing is that i’m unable to send messages through the app. it only works in browser. it always says error. try again. really annoying. please fix this :(

- Fraud sellers and worst customer service

I had really bad experience from seller as well as etsy company, wasted my money and time.


Do not purchase anything on this app. You will be scammed and they will do nothing to help or offer a refund. This need to be taken off the App Store.

- Got ripped off and no Etsy support

I bought an item and it was defective and told to return it for fixing. Person never sent item and still charged me. It took so long that it passed the 100 days and I didn’t get a refund or even able to review seller. Terrible service

- Throw item# 2235312332 Didn’t get this item. Please send soon. Thanks!

Didn’t receive throw item # 2235312332 . Please send Immediately Thanks!

- Stop The Steal

A lot of the so-called “handmade” stuff is just cheap, rebadged Chinese products you can get on eBay for much less. Etsy also has a reputation for being insufferably woke and likes to censor opinions they don’t like. Sad!

- Scammed and Extremely angry

I made a purchase 4 months ago. I did not receive the purchase or even get an email that it had been shipped. The shop owner has never responded to me and their store has been closed. I figured maybe it was just taking a while to ship. And now I can’t even open a case with Etsy since it’s passed the 90 day limit. Would appreciate it if I could still open a case when I have proof. I lost $300 and I can’t do anything about it. Never using this app to make purchases again.


I AM SO MAD. I ordered those hot chocolate bombs and then Guess what! The seller is unavailable to contact anymore and I’m not receiving my order. I’m in the process of making a case to get my money back. This is absolute crap and fake and it’s full of scammers.

- Horrible service

I literally can’t submit any messages because I was supposed to get an email to confirm my account several hours later still haven’t gotten an email. Purchased a product serval times and still haven’t gotten it. Horrible service never using etsy again.

- Love it

This app is amazing! That’s all I have to say😂

- Etsy is so easy

I love that I can shop from different vendors with one easy transaction, just love Etsy.

- don’t order

i spent $90 with tax and shipping on a pair of shoes, never came in or got my money back so i tried to get etsy customer service to help me, they just closed the case and said they couldn’t help. absolutely angry

- Can’t change the currency!!!

I love the app, I do, but it shows the prices in USD only!! Even if I go to advanced settings and change my country and currency nothing changes in the app!! Fix it please!!

- Bad sellers and Etsy won’t help you

I got an empty package and the seller said it wasn’t their fault and Etsy won’t help either because the seller messaged back from me asking them.

- Beautiful shop

HopeRomanticArt has been amazingly helpful, prompt with a response to my questions and very genuine. I am excited to receive your products and I love your shop. Very nice products and your website is lovely. Keep up with this girls, you’ve got something good here. Thank you again.

- Nifty

Nifty app

- Perfect


- Rewie

I love the product, the quality it’s really good.

- Order not delivered

I order iphone cover its show delivered but its not . There is no contact number .

- Etsy products

I really like the personal touch of your products,made with love and hand made you can’t go wrong.

- Service at Etsy

5 stars

- Issues with checkout

There seems to be some glitches in the cart, I can’t go and edit things without them disappearing and having to start from scratch Also to find a nickname that isn’t taken just in order to send a review is ridiculous

- So fun shopping on Etsy….

Love finding unique artisan products. Have never been disappointed.

- Love the variety!

Love the variety and artisanal feel!

- Mike

I ordered thigh highs for myself the shipping was fast and the product is amazing I love wearing these thigh highs they stay in place

- Scams nowhere to report except the scammers

I never received the package and he kept saying it’s on the way is it there yet it’s on the way. This is my first time using Etsy and my last. The shop I bought it from is “closed”.

- Love

Beautiful quality tag! And super fast shipping!

- Could be better

It would be nice if Etsy didn’t turn into another reselling site. Every other website is saturated with resellers, scamming people for extremely cheap quality items at high prices. If Etsy would somehow vet the sellers to make sure they weren’t just scamming people it could be better. It’s hard to find anything genuine, good quality, or handmade these days. I thought that’s what Etsy was for originally, handmade goods. Kind of a shame.

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Etsy: Custom & Creative Goods 6.15 Screenshots & Images

Etsy: Custom & Creative Goods iphone, ipad, apple watch and apple tv screenshot images, pictures.

Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods iphone images
Etsy: Custom & Creative Goods Shopping application iphone screenshots and images not ready...

Etsy: Custom & Creative Goods (Version 6.15) Install & Download

The applications Etsy: Custom & Creative Goods was published in the category Shopping on 2011-11-16 and was developed by Etsy, Inc. [Developer ID: 447644532]. This application file size is 151.23 MB. Etsy: Custom & Creative Goods - Shopping app posted on 2022-11-14 current version is 6.15 and works well on IOS 15.0 and high versions. Google Play ID: com.etsy.etsyforios