Eharmony: dating & real love App Reviews

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Found my perfect match!. Before signing up for E harmony, I wondered if the “matching” system was just marketing nonsense. After taking the little survey about myself, E harmony “matched” me with a MUCH smaller group of women than other dating sites. However, after going on my first E harmony date with Jennifer, I know why: I was matched with a woman who was actually COMPATIBLE not just single! It turns out that when E harmony suggested that “you should strongly consider meeting her in person” because our compatibility score was 114, they weren’t kidding. Jennifer and I quickly fell in love and, more importantly, fell into friendship. Our level of relational compatibility is hard to comprehend. The relationship is effortless, romantic and FUN. Thank you E harmony! As far as the cost of E harmony, you just need to ask yourself how much is it worth to you to be matched with your future wife or husband. For me, I would have paid almost anything to meet Jennifer. E harmony is a bargain! Last month we got married. Thank you eHarmony!

Too expensive, too few people. Save your money because most of the profiles on here are not paid, which means even if you pay their crazy prices for a subscription, the person you message can’t write back because they probably don’t have a paid account. Massive scam. This is why they don’t offer monthly memberships like every other service, because they KNOW not one single person would renew for a second month after experiencing the reality of a paid month. AND you have to message customer service if you want to delete your account while your subscription is still active - that’s the other way they make it seem like there are more people, because even if someone doesn’t want the service anymore, they can’t just do a self service deletion. Yes, it was so bad that I am deleting my account while I still have paid time left. Truly I wasted $300 on a 6 month subscription. I might as well have flushed Benjamins down the toilet. Watching them swirl would have been more engaging than this app. Luckily I found a good man on a different paid app. So I have nothing against the idea of a paid service, but this one is truly awful.

No active members. Scam.. I joined Eharmony for the same reason most do. I wanted to find someone who was serious about a relationship and not just looking to hook up. Unfortunately, there’s no way to know how many active members there are, which is by design. Eharmony knows if they showed you the real numbers, no one would join because of how absurdly few active members there are. After I joined, I set my criteria to 18-40 within 200 miles. I had 42 possible matches. 42. And I have know idea how many are paying members. If I had to guess, I’d say 10-15%, and that’s being generous. Once you pay, there are no refunds, and they make it so you need to buy for at least 6 months to get one of their “deals”. So I’m paying for the possibility of about 5 realistic potential matches, and that’s if every single one of those 5 appealed to me and me to them. I widened my search to the world and got many more matches, but no one is realistically trying to start a relationship on different continents. Eharmony is a scam. Plain and simple. They try to use Christianity as a platform to take money out of people’s pockets. They should be ashamed of themselves. Do not waste your money with this app. Once my 6 months are over, I will delete this and never return. For now, I’ll keep my app and hope that my soulmate is as gullible as I am. Stay away from Eharmony. It’s a scam.

Nothing if you don’t pay... You cannot view photos, send messages or pretty much anything unless you subscribe for a YEAR.. people don’t want to pay for an entire year especially if they are just looking or if they find that someone special in a month. If they switched to a month by month subscription instead of a one time recurring yearly payment, people might actually use it more. Having an actual photo verification system and not showing profiles that have no photos for paid users would benefit this app. If your not looking to pay don’t bother. EDIT: After receiving a response from the company, my review remains unchanged. They tried to use employee numbers as an excuse to why EVERYTHING is hidden behind a pay wall. So I can’t view just the photo of people because you have over 200 employees.. right… I rechecked because they said that they offer 6, 12, or 24 month billing, however the app, what this review is about, only has a 12 month option at least mine only has that option. There are plenty of other apps out there, and you can use those for free, see pics of people some allow you to see matches, some will allow messaging for free, yet every feature is behind a pay wall with eharmony. Wait I can read a bio.. oops guess that’s all you get, when 80% don’t bother with one seems kind of pointless.

Found my match on eHarmony!. I was quite skeptical at first having used other dating apps that this one would be any better. But based on recommendations I thought maybe I would find some like minded individuals on here that were serious about finding a real match and not just a Friday night date. One week after being on the app a man with no picture but a wonderful profile and match score reached out to me. He sent me photos and encouraged me to Google his full name. I’m telling you, don’t overlook those pictureless profiles. There are some hidden gems just concerned for their privacy. We clicked like no man I’ve ever connected with before. Our high match score was very accurate to our personalities and communication style. It just felt so comfortable from day one. I’m definitely convinced eHarmony’s algorithm works! I have several happily married friends who met through eHarmony so I’m very glad I listened to them and paid the extra investment to meet someone of character and quality that checks all the boxes of who I’ve been searching for. It’s format is so very easy to use, has some great questions that elicit personality and interests and makes for a very user friendly experience. The only thing I wish it had an easier way to delete your account. It took a lot of emails to customer service. Maybe just give subscribers a delete button with an Are you sure? Prompt. Otherwise totally happy!!

Cannot see pictures. I downloaded eharmony thinking I would give the dating app world a try. After spending an hour answering questions about myself and to hypothetical situations I get to fill out some written responses that other people will see. I didn’t mind the process for setting up my account, it challenged me to be open and honest with myself and the people I might meet. Once I finally to upload a profile picture and get to see my matches the first thing that stood out was that the pictures were blurred out. Initially, I believe there may be a loading issue or something of that nature… nope. Gotta pay in order to see pictures. For the majority of people, I would assume, being able to see the people you’re talking to is very important. Psychologically speaking, in the real world any grounds for sexual attraction are the initial means for engaging in conversation with the opposite sex. And by the seems of it, that’s the only thing you pay for. Not a great first impression, and unfortunately the only impression you will get from consumers like me. Limited time offer to immediately invest in several months of using the app or you get no deal. I’m not even convinced that online dating is something I’m interested in, and the moment I get to explore this avenue I’m being asked for money to access one of the most basic features of the app. It’s a pass from me.

I wouldn’t waste my time. They force you to choose a plan between 6 months, 12 months, and 24 months. They do this because apparently that’s how long you need to benefit from all of their services. I thought it had some nice features, but was underwhelmed by the matches on there. That’s okay, eHarmony can’t do anything about who gets on there or how many people get on there. After using it for a few hours, I decided to cancel my subscription. You have three business days to cancel, they did not allow me to do so. This is the first time I’ve ever left a review anywhere, and first time I filed a formal complaint with the Better Business Bereau. I have a deleted account that I will now have to pay $200+ in 6 months for a service I had for less than 12 hours. You have to be fully committed before getting on here and I think that is ridiculous. Choose another app or site that lets you take it a step at a time and determine how long you want to be in contract, not demanding a 6 month commitment at a minimum. Prices are steep too, and they don’t have a customer support number. I tried 5 different numbers online and none of them worked. The email customer support usually took more than a day and a half to respond. I came here because I thought eHarmony was THE dating site, but it is definitely not.

Don’t Waste Your Time And Money. It’s a cliche to say I never write reviews but I am going to say it. I never write reviews but if I can save someone time and money I am going to. Don’t spend your time and money on this app. It is not worth your time when free apps have everything eharmony does but free. I was recommended by a couple that met here 7 years ago because of the app and services trying to help make relationships. When I showed them the app they asked “where did the functions go?” There are very little users that have pictures and I am in the Metro ATL area. The functions that you spend money on are you get to message people who can’t answer if they don’t pay. The people avail are stale accounts that don’t log in. The score is a joke and basically a number that can be ignored in the upper left hand corner. The app itself is malfunctioning and their team is acting like they don’t understand the issue and can’t fix it. Basically they won’t get on the phone and act like the pictures of issues are not what I am reporting. This app is a waste, don’t let yourself get taken for a ride.

Worst experience with any dating app ever. I am so displeased with my experience with eharmony. I’ve used many different dating apps and thought I’d give this one a try because it promises better matches. I used it for one day and decided it is not for me. The quality of my match options were not good - worse than the free apps. I reached out to cancel my subscription within 1 day of signing up and was told the fine print excluded my state from their 3 day cancellation policy. They told me they don’t guarantee better matches than other sites which is funny since it says on their website they have the “highest quality dating pool” and told me my poor quality matches were my own fault because of the settings I chose. I literally just had it filtered to people 30-40 kind of near where I live. I tried talking to someone with whom I had the highest match score but it was as far from a good fit as it possibly could have been. He ended up sending me over 100 vulgar sexual images, harassing and threatening messages when I politely turned him down and eharmony has not responded to any of my attempts to contact them about the situation. I absolutely do not recommend using them in any capacity. They are underhanded and do not care about the experience or safety of their users.

Not the best dating app out there!!. I signed up for the 6-month premium hoping to take advantage of the dating life. First day using it wasn’t what I was expecting! Eharmony only matched me with TWO PROFILES, including one without a photo, both within a 30 mile radius. I also saw that both of those profiles weren’t fully completed and haven’t been active for weeks and weeks (I doubt they’re fake profiles). I live in a densely populated area and I’m surprised that there weren’t many active profiles showing up nearby for me based on my compatibility questionnaire which was time consuming. This is a complete waste of time and money (very expensive as well), and I’m not satisfied with their service at all cost! Their cancellation and refund policy is also ridiculous, which is only allowed in certain states and if you reside in those states, you would need to email or write a letter to customer service 3 days after signing up for premium to request a refund (excluding Sundays and holidays). After that, they don’t refund at all! I regret myself signing up for this and I wish I never signed up at all. You’re better off using other dating apps.

Probably better off on tinder. You can not really do anything with the app unless you pay for their premium access which is WAY TOO MUCH for what little you get out of it. If you had a week trial, and the option to just do a monthly basis it might be better, but no the smallest tome frame is 6 months, and like I said you can’t really explore the app to see what little you get, especially compared to other options. The format of the app is just awkward anyways. Because not a lot of people want to drop a ridiculous amount of money for an app on the hopes that they might meet someone, not a lot of people near you are likely to even have the full access of the app. So people are turned away for the price, and the weird set up of the app. Now say you did meet someone that you want to talk to close to you and one of you don’t have the full access you only get one message each. So you can try talking to someone on the other side of the country, or find love with one message. You are honestly better off with tinder. More people are on it (which means more people on your area), messaging is free and useable with out paying for it, if you do want to pay for their advanced account it is cheeper, and you can go on a monthly basis and not pay for 6 months if you don’t want to.

1.03 out of 5 on Better Business Bureau. eHarmony charged me almost $200 without my permission even though I didn’t sign up for their premium service. When I disputed the charges, they were unresponsive until I repeatedly contacted them. Then they got aggressive and refused to to reverse the charges. Then they sent the balance over to a collections agency once I had my bank reverse the charge. They also charged me a second time (for a service I never requested, mind you) and sent that to collections as well. I had to report them to the Better Business Bureau to get them to stop financially harassing me. And when the BBB stepped in, they played dumb, responding with basically “omg how could that have ever happened?! We would never do such a mean thing to anyone”. If you go read their reviews with the Better Business Bureau, this kind of thing happens all the time. They are basically a giant scam corporation and I would advise that you don’t even download the app, because they will find some kind of back door way to charge you like they did with me and many others who simply downloaded the app and made a free profile.

This is a Scam. I have tried e-harmony a few times in the past 15 years. The first time I have to say it seemed as though people actually filled out their profiles with intention. Years later I decided to try it again because they advertise so much on compatibility. I deleted the app right away after seeing the options given, empty profiles with no pictures. I then realized I didn’t give it enough time so I downloaded the app again. This time it was a similar situation, practically no profiles or real matches. I decided to stay on it longer to see if anything would change. Well I ended up meeting someone however this person was a complete scam! When I messaged eharmony about it they had nothing encouraging or helpful to say about it. I asked them to unmatch me with the person and the response was not immediate, they seem to question my concern and in other words “not their problem” they didn’t seem to want to address the issue. They also don’t make it easy to unmatch or delete profile. This dating site has become another cheesy unworthy dating app. It’s definitely not worth the money.

Overpriced and underwhelming. I made the mistake of signing up one night after I had taken my sleeping medicine for insomnia and was almost like sleepwalking. The next morning when I realized what I had done, I emailed them to get my money back and I also had my doctor copied who said she would verify that I had done it in a sleeping/waking state due to my insomnia response. They refused to give me my money back and instead added even more months onto it for free when what I really wanted to do was not to be online in that capacity. Yes I know , it was my fault but I feel like with a doctors note they could at least give me my money back within 12 hours. So they refused and I tried to set up a profile and see if I could at least use what I paid so much money for accidentally. The matches are so underwhelming and the entire set up is horrible. They don’t follow your guidelines when you ask them to stay within our particular district of people and they ask the wrong kind of questions. I don’t know how anyone finds anyone else on this dating app. There’s also not the option of looking for male and female partners. You have to be straight in order to use it. What an outcome dated and frustrating process this has been. I don’t recommend it. Please don’t do it!

Don’t download unless you want to pay $250 off the bat.. Seriously. So all the quizzes are pretty cool and make you know they really try to match you with someone, but you can’t see ANY pictures of anyone unless you want to pay $250 for a 6 month membership right off the bat. You can’t do month by month. And you can’t see anyone’s pictures unless you pay. Seriously, not even a profile picture, they make it all blurry. Pretty useless, I’m not going to pay $250 for an app i’m not even sure I like yet just to see someone’s pictures. I’ll go somewhere else. Update for developer response: Again, let me get this straight, you want me to pay $250 for an app I can’t even see my potential matches on? You want me to pay$250 and get a 6 month commitment with you when I can’t see my matches, send messages, respond to messages, basically do anything right? I can’t even see pictures of people lol!!! This has to be a joke because paying $250 for an app you haven’t even been able to experience is hilarious. I deleted my profile 2 days after I made it. Not paying a ridiculous amount of money for this.

This app & site traps you into a contract.. They don’t offer a free trial because they don’t want you to see that their platform is nothing better, in fact possibly worse, than free apps like Hinge and Bumble. I requested a refund several times due to these complaints: 1) being overwhelmed by messages from “compatible” people before I chose to match with them. Just like any free app. And in here, there’s no slide to delete message option. You have to open every single one and then click again to delete AND send them an auto “goodbye” message. 2) unhappy with the overall interface and see no added value for not only a fee, but an expensive fee. And worst of all 3) I have spoken to no one on this app in the last month. And I’ve run out of matches within 15 miles (a wide span for nyc). They told me to expand my search. My criteria is pretty generous. A 12 year age span (6 above and below) and almost no other criteria other than I want them to live within 15 miles in a crowded city. None of this was enough to be freed from my contract and my next two payments. This is a con. It’s likely the only way they’re able to stay afloat - holding on to whoever was dumb enough to sign up (such as me) for as long as possible.

Horrible do not sign up!. Do not waste your money on the app. I was thinking oh I’ll try it out for $10 or do a trial period. Nope you have to sign up for 6 months minimum and it’s over $100 per month! When I wasn’t satisfied with the options on here, I wrote customer support as follows “I signed up for a 6 month plan several weeks ago, and I have been very disappointed in the selection of men on this application. I tried it out as I heard it was good for finding someone to be in a long term relationship with/marry and I have found very few potential matches. Given the vast number of options I have with other services, I am formally requesting you refund me on the credit card I used to charge the account when I signed up for eharmony and confirm cancellation. I am not at all feeling as though this service has been satisfactory in any way, or that it provides a pool of good matches. I have seen many unattractive matches with no higher education or education level is high school which is incompatible with what I am looking for”. They will NOT refund any of the subscription charges!!! Terrible app, terrible customer service , not a great pool of matches at all. I’m shocked this app is still in business — oh ya, it’s in business because it overcharges its members and won’t let you cancel. Do not sign up …

Think Twice Before You Fall For Empty Promises. My experience with eHarmony was like a bad breakup. So before you decide to pull the trigger on the membership make sure you understand everything up front and more importantly your area has enough people participating. I came in being hopeful because of how they’ve advertised on how different their process is from typical dating apps. However, it came with short falls. Like in a normal relationship you hope those short falls don’t become a problem so you give it a try. Don't do it. We all have preferences on who we are looking for and well when I applied my requirements my choices were very limited. I kept thinking it would get better but saw more incomplete profiles, no photos and even less of those profiles responding. I had finally given up and reached out to them for a refund for the remaining time I had on the membership. Of course like asking for divorce they said no way. For the amount of money you spend on here, really consider if you are in for the long haul before your refund period is up. Mind you the period isn’t really long enough to really understand how the application works. My current results are 15, half of that are incomplete profiles or no photos and the other half not responding. All eharmony has to say is relax my requirements. Ask yourself would you relax your requirements if you're spending that much money? This was my experience and I wouldn't recommend it.

This is a scam, save your money.. I have a STRONG feeling the 5 star reviews are bots or paid reviewers meant to offset the volume of 1-2star reviews. It’s cheaper and easier than listening to the feedback and changing. First the price, this is ungodly expensive. They claim it is because of the research it took to make their gimmicky test. Let’s be honest this site is almost over 20 years old, the test has long since been paid for. And to add insult it’s not really a ‘monthly’ subscription if you are forced to pay in 4 lump payments. The word you were looking for is ‘quarterly’…. Second, NOBODY is using this. I am just outside DC, one of the most densely populated ‘single yuppie’ areas in the country. There are a Handful of profiles. Not a handful that I liked or matched with, a handful period. And of those most were dead profiles. This is probably due to the prohibitive cost driving everyone to competitor apps, which is where I will be heading. Conclusion, this may have started as a legit dating sight but they have not adjust or innovated at all to keep pace with the competition. Now the bulk of their revenue is people paying their prohibitive cost once then leaving seeing it’s crap and leaving. Save your money, it’s a scam.

Erasing Issue. After filling out many multiple-choice questions, this app deleted my 'about me' paragraphs three times and I decided not to enter it in a fourth. This was super frustrating and caused me to go to eHarmony immediately to request a refund only within hours of joining. They refused so I had to get my credit card company and Consumer Affairs involved. Although I normally would have reported it to the app developer, I'd had a similar issue with eHarmony many years ago so I wanted to await eHarmony's response to see how they would handle this. I tried with them twice this time, but it was a huge disappointment which is why I left. If you have more patience, time, and determination than I, work directly with the developer. Other developers have been pretty cool people and are willing to help whenever there is an issue and are grateful for the opportunity to improve. My suggestion to the developers here is that if this is a timeout issue that does not notify customers in advance that they are about to time out, create a feature that pops up on their phones to let them know. I don't know what the issue is, but a much later screen suggested app access had expired (in the tiniest print imaginable). This was after I went through the multiple reentering pains, hence my bad review.

Please read!!. Before going onto EHarmony I decided to first read the reviews. Most of what I read was negative. Even with that, I made a decision to develop my own opinion. Here’s my story that I hope you’ll read until the end in hopes that you’ll go in with an open mind and really give the site a chance. I went on EHarmony on a Sunday and received a message from a man named Doug the very next day. After messaging all day, he asked me out that night. I decided to meet him. After sitting on a bench for hours, I knew there was an undeniable bond between two people that had just met. After leaving that night, Doug asked me out again. He and I have been inseparable ever since. He was the only person I met on the site and I fell completely in love with him. Please answer the questionnaire honestly. You really do get matched with people based on how you answer the questions. I would say not to give up until you find “your person.” Thanks to EHarmony, I’m in love with my best friend!!

Bad customer service and terrible product.. I signed up for a year because they had a deal. Majority of the profiles don’t have pictures or real answers to the questions. And their algorithm to determine compatibility is completely messed up because most of the profiles I have nothing in common with, and there is nothing on their profile that makes sense that we are compatible. One profile that I was supposed to be most compatible with had no picture and every answer to every question was hot s*x. As a woman, I would not feel safe communicating with the majority of the profiles shown. Because of this, I cancelled my subscription, but of course it did not go through on their end. I received no notification that my subscription was about to renew. When I called about it, they said my subscription was through March 7th, 2024. It is currently March 4th, so I should have been able to cancel and should not have been charged. They were not helpful and very condescending in explaining how subscriptions work. I escalated the issue and still didn’t have the issue resolved.

Twenty Somethings Beware. I’ll be honest, I’m quite upset at how this app turned out. I paid for a short subscription and soon found that many other users were missing vital information on their profiles. Scrolling through my potential matches, I see people without names very frequently. Additionally, many of my potential matches had seemingly abandoned their accounts. This led me to only have a few active potential matches that had names. After a few days, I looked into getting a refund as I realized there was a significantly low number of individuals in my area. It was then that I learned certain individuals from a few select states are able to request a refund up to three days after their purchase. Unfortunately, I had just missed the mark. I can see how this app may benefit some individuals (this the reason I’m not giving it one star) but as someone in their 20s, I’ve become annoyed by individuals who won’t put down a name, or create a profile only to abandon it. I try to have a positive outlook on my experiences in life but I’m disappointed in my experience and unfortunately I’m stuck with the membership.

Massive rip off. I purchased eHarmony three days ago, I thought I would like to make more friends. Especially after moving into a new home and a divorce. Even thought I had done nothing wrong as far as behavior goes. Within 24 hours of paying $700 they suspended my account. I was then told that I would have to get A refund if I wanted one, like who would not want refund for $700? From Apple since I bought there. When I requested information why they said it was their policy not to tell you? Wow, this company believes they can take this kind of money from people and not give any explanation. I’m sure this review is not going to change their personality nor ethical practices as a corporation. This is a case of where they think this cannot hurt them, and they’re probably right they spend millions of dollars on advertisement so that they can continue this type of behavior. Just before warned, I don’t know if I’ll get my money back or not, but what a major hassle, just to make new friends. I’m not even sure I would have dated anyone, but they definitely are not a safe environment especial Concerning your wallet and the service they deliver.

Money Grab. I NEVER give apps any kind of review but I had to give a review on this particular scam. This app is nothing but a cash grab. I joined that app bc I’ve seen the adds on tv and thought why not? Once I actually joined the app I thought the process that you had to go through (taking a personality quiz and whatnot to get best potential matches) was pretty good. I like that the filters worked well and everything. But then I realized, I had to PAY see people’s faces. Once I tried to get past that, I realized I had to pay to see messages. I had responded to this one guy’s reaction to my bio and he had texted me back and I had to PAY to see what he said. That infuriated me because he seemed like a pretty cool person based on his profile. I also liked that he interacted with me first. I deleted the app mad and just added my ig in my profile and deleted the app. Some months later I rejoined the app for some random reason and realized that he has messaged me again and I felt so so bad but I was not going to pay what would end up being maybe hundreds of dollars (i might be exaggerating) for love, a date, relationship, etc. I deleted my account after this. Screw this app.

Disappointing. I was tired of sifting through the plethora of guys wanting something casual or not knowing what they wanted on other apps, so I thought I’d bite the bullet and pay for eharmony. I am not rating it based on the fact that there is a very small pool of people to choose from, because I recognize the company cannot control who signs up for their service (although maybe if they made some improvements and/or wasn’t so expensive they’d have more people signing up). Instead I am giving it a low rating simply based on how it works. I don’t want men to know I’ve “visited” their profile, nor the last time I visited it. I don’t need all my movements reported to the other person. Also, seeing that someone visited your profile and then decided not to reach out isn’t exactly good for the ego. I got tired of emails saying “we have a match for you!”, presenting it as new when it was literally the same dude who had been in my feed for weeks. And I have never had issues with bots on Tinder or Bumble...this site seems to have a lot. Or maybe it’s because there are so few people on it the bots are easier to find. Either way, I found eharmony to be a disappointing experience and waste of money. Now I’ve got to figure out how to cancel my membership, because of course they don’t make that simple.

Not worth the money. The matchmaking metrics they pride themselves on are questionable at best. Having tried many other apps, I can attest to far better results with other (cheaper) options. If the handful of “matches” provided were of higher quality or better fit than other sites, they’d have something to offer. That, however, is not the case. As with all online dating apps, these things take time. However eHarmony doesn’t offer any sort of window for satisfaction when it comes to reimbursement. They take a hard line on their policy for customer (dis)satisfaction which I can only assume is based on a clear appraisal of the fact that they overcharge and will never see any more of your money. Folks, dating is rough enough. Online dating more so. If your assumption is that they charge (significantly) more than other services because they’re better, please PLEASE think again. I have several months of subscription remaining yet I’ve deleted the app. If this review saves even one person the same frustration I’ve endured, I’ll have gotten my money’s worth. And if you’re hell-bent On spending money on a dating service, try Match or Bumble or even Zoosk. It’s the same people for the half the cost.

Don’t pay until you try. eHarmony bills itself as the serious dating app that matches people by science, however, the service falls short in many ways and is simply not worth the $60 per month subscription price. If you do want to try the service, sign up for the free version first. The features are extremely limited, but you can get a sense of how many serious users there are in your area. Chances are, there aren’t that many. Most of the profiles either have no pictures or have such short descriptions that there is no way that person is using eHarmony seriously. You should also use the free communication weekends to try the features of the service before you commit to the app. I can’t help but wonder if eHarmony purposely obfuscates the lack of serious/paid members they have. I’m sure if they offered the option to sign up for 1 month paid memberships, most of their members would not renew after the first month. But by offering only 6-24 months subscriptions, you are locked in, you can’t cancel once you paid and discover that the pool of candidates is just an empty shell. Of course, many have found love using eHarmony, and there is no perfect dating service. But by charging so much they are limiting their paid membership to those those who are rich, gullible, or desperate.

Found my soulmate on eHarmony!. After a friend met her guy on eHarmony, I decided to give it a try. I must say I was very skeptical about an online dating service but I did my research. I started with the basic and quickly decided to purchase a subscription. I joined on 11/14 and matched with my soulmate on 11/23. We started communicating through the app but exchanged phone numbers and started talking the next day. He lives 900 miles away but we’ve decided to be in a long distance relationship. I went to visit him for 5 days which included New Year’s Eve and my birthday which was New Year’s Day. It was the best time of my life!!! We just clicked and have such a connection and chemistry. He is the man I’ve been praying for and he checks all of my boxes. We know that this is for life and that we never have to share our stories again. For me I didn’t entertain anyone with a compatibility score of less than 110. Our score was 112. I had scores as high as 132. All I can say is...it works and is so worth it. Thanks eHarmory...I’ve found the love of my life.

Thanks EHarmony!. I got on EHarmony because I thought there has to be better fish in the sea compared to what I was seeing in my small town. One of the first guys pictures that was sent to me really got my attention and I clicked on the heart. We scored a 108 so we were very compatible. A month after messaging back and forth we agreed to a date. Almost 7 months after that first conversation he proposed to me. Now 4 months after marriage I have learned that being with someone that you are compatible with is absolutely the best thing ever. We have so much fun together, and I couldn’t be happier. I wish everyone could find their soulmate like I have. Thanks EHarmony for putting us together!!! Edit: Now almost a year and a half after our marriage we have a beautiful 4 month old baby girl. We’ve learned as with any marriage it’s about growing, learning, improving, serving, loving and so much more but we are still just as committed and more in love than ever before.

Worst dating app I have tried. This app takes forever to fill out the profile. I spent a couple of hours and took it very seriously. Then you start to look at the people to see if this is going to be worth your time. EVERY single picture is blurred out so who knows if this app has real people in it. But I am not stuck on looks so I decided to start reading profiles. I found several people I was interested in chatting with...but all it will let you do is send 1 smile or click on these lame pictures to see if the other people will click on the pictures...seemed like a kindergarten activity but I did it because it was the only way to communicate. Then I got a message from a couple of people...this was also blurred out. You have to spend $250 just to look at the pictures of people or to chat with someone...so the Basic account is a complete scam. I am not going to plunk down $250 when I can’t even tell if you have real people in this app. So then I just went in and deleted everything from my profile because you can’t delete an account. This is a terrible app, I think it must be a scam. I can’t believe they don’t have a week trial or something...or even a 1 day trial or a 2 hour trial would have let me know if this was worth it. I am just sad I wasted 4 hours of my time.

Bad, bad ,bad. This app is the first that I’m going to review unfortunately only because its so bad and if you don’t pay you can’t even read the messages that other people sent to you, Let’s start from the beginning it ask you a million on questions just to adjust the algorithm to find you the best match, I was like okay why not. Then when you are finally done with that you think everything is ready to go, Wrong you have to set up your pictures your bio, what you like what you don’t, why they can’t you ask those questions from the beginning? Ok whatever. Then when you are done with that and you want to find your true love you can’t see any of the profile pictures because you have to pay for it, silly me I thought I could see profile pictures for free, all right i was upset but tried to message a couple of the girls anyway, but when they replied you can’t read any of the messages only if you pay so that was the last drop this eharmony should not exist in this form and if you pay for it I hope you already met your true love but I will not pay money for these crooks, I rather go to bars now to meet girls.

Deceptive auto-renewal practices. After signing up for a two-year period, I cancelled my auto-renewal after several months (eHarmony is not particularly special when compared to the other services). I cancelled auto-renewal at the time, but apparently it didn’t “take.” Just a few days ago, a charge for $260 (!) went through for a one-year auto-renewal. I received no notice at all. When I called to request a refund, I was told no, but that I could have the matter escalated. When I did so and brought up the lack of any reminder that my sub was renewing, I was told eHarmony had no obligation to do so. Generally-speaking, at no point has any person I’ve communicated with suggested that this is anything other than my fault, despite the fact I cancelled auto-renewal a year ago. I will be disputing the charge and writing a letter to my Congressperson and the State Attorney for good measure. As an aside, I went back and turned off auto-renew (again!) and noted that there is absolutely no confirmation sent indicating that it’s off. There is no way to prove to eHarmony that you cancelled a subscription since they won’t send you confirmation of such. (This will be in the letter to my Congressperson as well)

BEWARE FRAUDSTERS!. EHARMONY IS KEEPING A CONVICTED FELON AS A MEMBER DESPITE THEIR OWN COMPANY POLICY WHICH PROHIBITS THAT. I signed up to join eHarmony on May 2. However, after reading the terms and conditions of the contract which they sent to my email, I saw that it stated that anyone with a felony conviction is ineligible to use their service. So on May 4, I requested that my subscription be canceled without going into the details, thinking that they had a 3-day cancellation policy. My request to cancel was denied, so I replied with a full explanation that I have a felony conviction and my contract should have been null and void from the very beginning because I was not eligible for their service. They have not replied and I have been unable to have my contract canceled and receive a refund since I'm not actually eligible to use their service. They are violating their own terms and conditions by keeping me as a member and they will not correct the situation. Please search “eHarmony BBB complaints” and view the status of this complaint, as they have done absolutely nothing to correct the problem so far. I will be posting everywhere to make sure everyone knows about their fraudulent activity and am currently contacting several media contacts to spread the word. Will update with more details later.

Buyer Beware!. I renewed a subscription back 10 months ago at a discounted price (where they harass you with emails about specials to entice you back in). I immediately cancelled my subscription as I do with all of these apps to prevent them from automatically renewing at higher prices when the subscription runs out. Well the subscription ran out this past spring, no transactions for 2 months, then eharmony begins charging me $148 each out of nowhere. I cancelled my subscription again but they still charged, so I had to stop pay with my financial institution. I just received an email from eharmony saying I owed them a monthly payment, and if not paid, my total bill would be due. In the mean time, my entire eharmony account is locked out. I have no total bill as I never renewed my subscription nor allowed for automatic renewal. This company is a total scam, beware. I’m now seeing others having similar issues in the reviews, as well as some history of lawsuits. Be very careful with your subscription details if using this, and watch your accounts so you don’t get ripped off without your knowledge.

This. 👇🏼 Praise God for how He uses this site. 🙌🏼. To anyone considering this service: Pray about it. Be very honest and specific about who you are and what you want in a partner.....not just outward appearances. Take the leap. Worst case scenario, you meet like-minded people who can be friends for life. But don't give up just because things aren't moving fast enough for you.....the best things in life take time. Use that downtime to search yourself and create within yourself the partner that YOU are searching for. I met the love of my life on this site. We weren't able to physically meet because of the long distance, but we became good friends. Years later when we finally did meet, it was like we'd known each other forever. He became my husband shortly after we "met" and I couldn't be happier. I tried Christian Mingle too.....but anyone can pretend long enough to get a date. Real connections can't be faked. Thank you and God bless to all who have worked hard to create and maintain this site.

Manipulative algorithms. Although it appears as though eharmony wants to match people together, the app actually seems to make it so that you dont find a good number of possible candidates. About 80% of my “matches” were profiles with no pictures or only one picture where I could not completely decipher who the person was. Furthermore, I hardly had any “visitors” looking at my profile, and rarely got messaged by anyone. But here is the catch. As soon as my paid subscription expired, and I could no longer see the profiles or see the messages, I got contacted by several ladies, I had many visitors checking out my profile, and was even sent several “ice breakers” by women with a picture on their profile (Which of course were blurred out since my paid subscription expired). I saw right through their gimmick. While I had my paid subscription, I got very little hits on my profile, and when my subscription expired, and eharmony wanted me to renew, all of a sudden it was raining women on my visitors page and messages section. I find this to be actually a dishonest way to do business. I do not recommend. They make it so you DONT find a significant other in order for you to keep renewing your subscription. Border line fraud.

It’s basically Christian mingle in disguise. Don’t trust the positive things you’ve read about this dating site/ app. First, the app stinks and one would think for a company that has been “successfully” active and around for so many years they would have better IT and software development. The functionality of how to use the app and its limitations is just so depressingly bad considering its 2021 and the ability is out there. Do better EH!! Also, after being a paid subscriber for 3 months now I’ve come to realize that this is basically Christian mingle or something of the sorts in disguise. Nearly every guy on this site is preaching about how he lives the lords way and wants to find a woman who will worship with him and a faithful “Christian” woman who yada yada, you get the picture. Maybe they feel their options are too limited on the actual Christian dating sites, maybe they are on both, maybe EH is cheaper?? I’m not sure, but for a site that claims to not prioritize faith based dating they sure have A LOT of guys seeking exactly that and makes me regret paying for this if these are the only matches they can seem to find in a 150 mi radius (oh or truckers). 🤨 P.S. I’m not exaggerating. Be warned.

Trust Eharmony’s Process. This was the 2nd time trying Eharmony after being divorced for 20 plus years. The first time was a good experience but didn’t find the Mr. Right but that is probably because I didn’t utilize it long enough or just maybe God had other plans. This past February after getting frustrated about dating again and about to give up I signed up with Eharmony second time. Within the third week I just wasn’t feeling it and didn’t see anyone who clicked for me and I was ready to give up so I logged off for a few days. Then I thought to myself, R.... you signed up for six months and you need to give it a little more time so I logged back on and found T.... within a few minutes. After reading his profile and looking at his pictures, I was intrigued so I sent him a smile. Within a few hours he was smiling back at me. We chatted through E for a few days. After learning that he loved God as much as I did and how easy it was to chat with him, we decided to meet in person the following weekend. That first date we both knew this was going somewhere. We spent the next day together after going to church. Three months in and we knew we were going to get married. We plan to wed in October. True love and the right person is out there. Don’t give up. Let Eharmony help you find the right person with their process. I highly recommend it.

poor or no matches. A premium subscriber, I have very few matches and 3/4’s or more have no photographs, which may signal how feel actual SUBSCRIBERS eharmony has. Whether premium subscriber or not, most men in my preferred age span write so little on their profiles, preferring simply to check a list of interests. Not helpful. Algorithm results not helpful. I’d rather hear what a person has to say about himself, life, books, contemporary politics, whatever. Something. Reveal his voice. Nearly any other app reveals more or provokes more out of its subscribers. What photographs exist are very poor quality and very few in number (despite eharmony offering some 12 slots for any given profile). There’s almost no activity, no one within easy reach of where I live in the U.S. northeast who has an education (my minimum requirement). Why does eharmony have Canadian and British subscribers and search options but not the rest of Europe? Why can’t a subscriber specify he/she is looking within 500 miles or however many? Why so few options on every level? It’s a total bust even or especially even compared to very many free apps that elicit a lot more fun, detailed, revealing responses from participants—OKCupid chief among those, but also Plenty of Fish, Bumble, and Match. All have more possible and appropriate matches for a woman looking for someone from, for example, age 54 to 74.

Absolutely pointless. I tried this app and someone messaged me before I even finished my profile (😒) When I did finish I was surprised to see these fools don’t even show you the photo of people who they match you up with. They show the race (if selected) and the bio and stuff but not the photo. I feel like that sets up for people to swipe to satisfy their race fetishes rather than to care about the person. That and you have to PAY if you want to message someone or just see their photos. There is literally no point in this app for people who genuinely want to meet people for reasons other than blind dating or for a one night stand. I’ve never in my life been more disappointed in an app like this. I would get the same results posting a photo of myself with the hashtag single on insta with my DMs open to everyone. This app is a joke in comparison to apps that already exist such as Tinder. They made me fill out a questionnaire and it felt so pointless to do because they were cookie cutter multiple choice questions that you'd see on a job application or something. This felt like less of a dating app and more of a data collection app. I wouldn’t spend a single penny on this and I urge anyone interested in dating apps to just opt for Tinder. You’ll find the same stuff there but in a more secure way and with less restrictions. Not the best but it’s better than this.

not worth it. While I believe eHarmony will have more serious matches, it feels too much like all other dating apps. Too wide of a selection - doesn’t feel like they are truly giving you the best matches. The quiz itself is bothersome - not because it’s there (I’m glad they have some sort of system where there’s substance and not just “oh he’s cute, swipe right”) - but because quite a few of the questions I didn’t agree with any of the answers and wouldn’t react in any of the ways they listed. It caused me to select an option that I felt was most like me out of all the answers - even if it was completely different then me to begin with (lesser evil type of reasoning). In doing that it lessened my trust in the matching percentages to begin with and dang - there’s not even a month subscription option? You go straight to 6 months for like $200+??? Yeah no, thank you. eHarmony may have been popular 15 years ago and has the recognizable name but there’s no way I’m finding any guy on there that’s not already on hinge, bumble, etc. Bummer.

Only looking for hook ups…. Took a risk and paid for a year subscription. I know a couple of people who had a success with this app, so I tried my luck. Being a plus size woman I had that fear of rejection but, I’ve met a few men who were sweet but ended up with the, “I’m not ready to commit…” even though my bio stated I was ready for a committed relationship. They were more into an hook up type of relationship. A lot of men weren’t forward even thought they reached out first, some of them felt like I was pulling teeth just to have a conversation. I then ran into a catfish, I immediately reported it and the site handled it pretty quickly. Needless to say, it’s not for everyone, it definitely wasn’t for me. I will go back old school and meet someone face to face. This is a take a chance type of process. The process definitely takes more than an year to possibly be successful. I just know it’s not for me. My three stars are for mostly these men are looking for sex partners more than a serious relationship. Good luck to those who are interested.

If I Could Give it 0 Stars I Would. Eharmony was a horrible service from the app itself to the customer service. The app claims it allows you a basic service before buying to get a feel for how to use it but all the photos are blurred out. You can’t see any of your matches until you actually buy their service. The shortest option is 6 months for over $300 (and that was their “sale” price), so if you really want to give it a real try, you’re locked in to pay that amount for that time frame. On top of that, their 3-day cancellation policy they mention only applies to certain states, so if you aren’t living in one of those states consider that money lost. When it came to the matches, they were absolutely horrible and when I reached out on Day 2 to request a refund I was informed that there were no options other than paying in full, pausing for a later time, or giving my subscription to a friend which I wouldn’t give to even an enemy. Their customer service was incredibly unhelpful and basically put their hands up and wished me luck. I would not recommend eharmony to anyone and if you are in fact curious about it, pay using your PayPal account where you can suspend the automatic payments when you realize this app is a scam. You’ll have better luck with Hinge or Bumble in my opinion for authentic matches and great connection.

A Lot of Money for a Bad Experience. They have some top shelf marketing with some hefty claims to help you find a relationship, but the actual service seems like snake oil once you fork over the expensive payments, only to find yourself in a Mad Max level dating dystopia. The free account is there as a sneaky tease. You have to pay a lot of cash monies for any content (the shortest subscription is 6 months). The average matched profile in my area had no photos, very little info, and since the explanations of the compatibility algorithms are so vague, it offers no real usable metrics to go on. The quality and quantity of matches were rough. Some of the users seem to genuinely be trying their best and are lovely people, but many of the users are there as a last desperate effort, when what they probably need is therapy. One guy I was matched with claimed that women are gold diggers and he wants a prenup up front. Other guys gave off a very distinct Silence of the Lambs vibe. EHarmony, help these people. Give them actual support for the money they’re paying you. Oh wait, but if they actually do level up their emotional intelligence and find someone, then they stop paying you. Womp womp. They don’t guarantee their service. You will not get a refund if you are dissatisfied. Walk away from this dumpster fire and don’t look back.

Premium or nothing?. If you want to see ANY pics of your matches, you have to get Premium. Not even their profile pic is available. I appreciate being able to see all other aspects of their profile, but not being able to see any pics without a premium membership makes me not want to use this app. You also can only send one message to your match? That’s highly limiting any connection you may have with a potential match. It should also have a month to month option or at least a trial period. Most dating apps have a trial period, a week of premium, and a month to month option as well as a 3, 6, and year membership as well. But only having 6, 12, or 24 month option makes it harder to swallow the price. Those options also don’t provide much confidence in actually finding my match as quickly as advertised. And if I do find him quickly, I’m now stuck with the rest of the commitment of the membership. That’s where the smaller monthly options would be beneficial. Just my two cents.

DO NOT purchase unless you’re willing to get one match 81+ miles away. Let my $600 complete loss be the example before you do the same. Just a heads up to all (and of course eHarmony doesn’t warn you about this because they want your $400-$600 a year with no refund, even though there’s literally no benefit to buying their product)- I live in Florida and not one profile of another person is within a 80 mile radius. Not a single one, the list of surrounding profiles is flat blank, and you’re not allowed to see any profiles until you pay. I had to do a 100 mile radius just to get one profile to pop up and God knows people want options for $600. Serious ripoff and obvious they intentionally keep this a secret until you pay. Unless you’re willing to travel very far to meet someone, or in an absolutely packed city with lots of people; avoid eHarmony and try a different and honest dating app. I found out the hard way and after researching; only a few cities in the US benefit from eHarmony (remember that, only a few). I hope this warning helps! Good luck to you all and I hope you find a product that will reciprocate the benefits!

THE worst dating service you can use. 2022 Update: Let me be clear: this company is atrocious. If you’re on this app page, RUN. Not only is eHarmony functionally terrible as I described below, but they are predatory and have outright disrespectful customer service. They’re refund policy is sleazy, and they hold your information with an iron grip (I had to ask no less than 4 times to get my account deleted, taking months for it to finally happen). You are not a person to them; you are a bag of money, and they will treat you as such. DO NOT JOIN! Can only speak for my age preferences: 20-28, the pickings are VERY slim for that age group even though I’m in Los Angeles. There’s more bots (or profiles with mysteriously little info & no pic that never get updated even days/weeks later). One of the smallest pools of the major dating services. It’s also just not engaging to use. You go through the effort of filling out all your information and then it just plops you on a single page of the same of old profiles that will hardly ever update or even just change order. A dating service that’s giving you the same options 2,3,4 weeks later is not a good one. There’s nothing to encourage you to look at anyone. It’s like an office directory for dating - cold & boring It’s not modern, it’s not that intelligent, and it’s not even that real from how many “blank” profiles I get fed on a regular basis (Pics should be REQUIRED)

Five day member review. I really need your help please. Last Wednesday hi found my dream lady based on her profile picture and entry. Her interest in wellness is key and she is wonderfully thin. I found her late at night and did not store her information on my list. I thought I'd find her the next morning. The next morning she was gone. Please help me find her. Our compatibility score was 115 she lives 30 miles south from me I'm in Indianapolis in a small city. I think she was 68? possibly 65 to 70 years old. She likes walks nature comedy volunteering wellness and travel. She's a very STYLISH. That is my word and I would also describe her as a free spirit as evidenced by her clothes and jewelry. and her initial picture is her back a bit not a close-up. She is thin with her incredibly warm smile. Why would her picture not be there anymore? What are the possibilities? Her subscription di Harmony ran out? She saw my picture and is not interested? What are the other possibilities about why she would no longer be visible to me. Please please please help me find her…

Let down. This app is a huge disappointment. You cannot experience much functionality without purchasing a plan. Plans are not cheap and are strictly non-refundable. A short trial period would be far preferable to requiring a blind long-term commitment. Search filters and match lists are very limited. I don’t feel like I have much control over where and what I can search. Though I’ve communicated with some men, I don’t feel like we are very compatible, which makes me wonder if their match algorithms are accurate. The most disappointing part is that at least half of the profiles that are visible are incomplete. I’m not opposed to paying for a service and allowing time for matches to come around, but since I’m paying, I expect a level of quality in the match pool. Eharmony could do a lot more to filter out incomplete profiles so that they provide a quality product to their paying customers. In reality, I waste time scrolling past empty, nameless profiles. Too much wasted time for the cost. I would not recommend this site/app. I will not renew my plan and sadly, I rarely log on (despite already having paid a fair amount of money).

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Gay man. This app is expensive - which is fine if it works. As it is I open it and it’s the same profiles all the time - most without pictures. There is no incentive to come back. All the data you enter and it comes back with so called matches because you both ‘like going out’ so we’re not paying for AI here. Anyway I write not because I expect an app to do all the work and make up for my shortcomings, but so others might try a few others before signing up as it is expensive and provides very limited results even in Sydney. Most of the others will give you a good sense of the user experience prior to signing up, which is not the case here.

So clunky and useless. The concept is great and marketed so well, once in the app pure frustration abounds. Firstly, you can’t do anything unless you’re premium. Once you pay your $300 you are actually able to reply and view matches - great! Except it’s not.. The app happily matches you with interstate options of any age, there are no available filters here. The quality of the matches is the worst I’ve seen on any app, not a single person has caught my eye in the month so far. Messages get even worse - displayed as an automatic category eg “Compliment for photo” or “Smile” (the first time I saw this I thought the user had just told me to smile, almost deleted him on the spot!). When you click into the messages, you can’t see which part of your profile the person has liked or what their comment was? It’s all very bizarre and crazy. Then to top it off, users are notified when you unmatch, again with a categorised “Goodbye” message that sits in their inbox until they choose to delete it. I want my money back but haven’t been able to get hold of any support. 100% do not use and certainly don’t pay.

Forced Compatibility Quiz After Update. After the latest update I was forced to log back in (had forgotten my password so had to reset it) and now I have to fill in a Compatibility Quiz with choices of answers that aren’t applicable to how I would answer the questions and I can’t seem to use the app, or the website for that matter, until I complete the quiz. If I can’t figure out a way past this, I’ll be canceling my subscription. Update (response to Developer): Thanks for responding to my review. As the options for the answers to the Compatibility Quiz questions don’t include one that’s applicable to how I would respond to the question, I would be forced to choose an answer that doesn’t represent myself and this would also likely to be the case for someone whom I’d be compatible with. If these answers are going to be used to select my matches, I no longer have confidence that eHarmony is going to present me with compatible matches so I would like to cancel my subscription. However, I can’t seem to navigate to a page where I can cancel my subscription as I’m repeatedly presented with the Compatibility Quiz. Is there a way to cancel my subscription without answering the Compatibility Quiz questions?

Customer service issues. Their customer support is lacking this year. I’ve been having trouble signing in to my account and it took them about 5 days after sending multiple emails and only some of those emails I got a response and the last one making more sense the the rest. Now they won’t answer any of my emails between yesterday and today after following what it said in that email and now not getting the response that I need or a response in general. The only one that I received between yesterday and today was telling me to use the email that I use to sign in which I did use the email I used for my account as well as putting other details I used in my account that they may need to look my account up but didn’t read though the email properly cause they still sent me an email asking for me to use my actual email that I used for my account.

Worse ever. You get scammed into long subscriptions and could not cancel in the trial period. I end up with a massive bill for something you have tried months earlier and forgotten about. Somehow your idea of just looking and trying it a few times locks you into a 2 year long subscription and no one there will help you unsubscribe but happy to contact when you have a years subscription to pay. Don’t do it. It’s over rated and an expensive scam preying on singles. I now hove debt collection trying to collect $700 for 2 years of nothing (currently 1 year in and has finally canceled) but debt remains. The advised amount was far less then $700 but somehow they scammed it to a $700 subscription. No-one from e-harmony will return emails or contact me to fix the problem.

Excellent form of safely meeting our possible soulmate. I have only just recently joined EHarmony and I love the idea of checking out who checked my profile and deleting those I do not want to view again and waste my time . I love the ideas of not being pressured by anyone to give my details , the detailed information of the personality traits of a person and their religion preference . I just text them and see how far they will be interested to share information by texting . No one has asked my number yet and gives me the comfort that hopefully this will be the safest way to meet my soulmate. Thank you so much EHarmony for giving us women the confidence that we can be protected and it is all up to us now to find our most compatible match . 💖🥰🌹

Money grab. The shortest subscription option is a 6 month contract. If you meet someone in a month and wish to cancel your membership, you still pay for the remaining 5 months. When you speak with CS, they shove the terms and conditions in your face like a large corporation does. Maybe they should pretend like they care about people and the relationships they are trying to forge rather than being a business. I’m sure people would use the service more than they are now. The user base on there is NOTHING compared with the other major apps. Knowing what I know now, I would not recommend eHarmony to anyone. What a bad experience.

Profiles. The site itself is easy to navigate and search profiles however it’s one of the most expensive dating sites out there, there is no option to purchase a subscription less than 6 months long, unfortunately most members don’t subscribe which means the actual number of subscribers is low, without a subscription you can’t see people who have viewed or messaged you and most people don’t bother to subscribe after creating a profile. It’s extremely hard to find fellow subscribers to get to know, after my subscription ends I won’t be renewing it unfortunately. It’s been a waste of money for me.

Not worth it (Sydney area, under 40). Don’t like deception. Prior to joining premium I supposedly had lots of premium users interested in me. And I supposedly had to pay to see who these people were. After a few days of doing the extremely (and intentionally) limited non paid version, I got premium. I have never regretted a decision in my life so badly. All the 20+ users not only didn’t response but all disappeared within a short time of me joining premium. It was like magic. I have used lots of dating apps and have never seen anything like this. It was clearly a ploy to manipulate me into getting premium. Since then over a period of months I have been invisible. I wonder whether the ratings above 3 are from other countries and people from a different age group coz I can’t see how anyone under 40 would like this app.

Terrible app. DONT DO IT TO YOURSELF, THEY ARE NOTHING MORE THAN A GROUP OF CALCULTING SCAMMERS!!! This is by far the worst dating app I’ve used, I got maybe 3 matches on this app in the space of a month after it said there were 1000’s in my area. They charge you a monthly fee that you conveniently can’t get out of for 6 months without eharmony’s approval. You can’t delete your profile unless you email the admin team,I did this 3 weeks ago yet my profile is still being shown? Absolute waste of money, in the end I had to lock my credit card so they’d stop taking money. I think I owed them about $40 to the end of the subscription and they still sent the balance to the debt collectors, absolutely pack of thieving scum bags!!

Great app. - more advertising needed !. I think Eharmony is great in that you do a quiz initially to help find someone who is more likely to be suited to you. You can also add a lot of information about yourself so people can get an idea of what you are like. I’m finding that the Prime membership is the best option. The one thing that I’ve found disappointing is that there are not many people who live in my area (Armidale, New England area, about 1.5 hours from Tamworth in Australia ). A couple of years ago approx. when I was still married I remember there were advertisements on the television stations we pick up here. I’m wondering if it’s time that television advertising for your app. to happen in our area again.

Process of subscription cancellation is PATHETIC!. I had been trying to cancel my membership for the last 6 months but was unable to do so due to eharmony’s pathetic app and website. The cancellation option isn’t available on the app so when I tried to login on the website on my phone and laptop it wasn’t logging in probably due to software issue of the website. I even sent an email to eHarmony email address to request cancellation but I never received a response nor they cancelled my membership. Then I had to cancel my bank card to stop the monthly payments but it was no use as the transaction continued on the new card as well. It’s still taking money from my account. I’m extremely furious at eHarmony for providing a dodgy service where customers are hooked in against their will.

The worst company ever!. I believed I successfully delete my profile and app 2 month in. 6 months later after no communication or activity you renew a 12 month maximum subscription. It’s highly unethical to charge. Individuals future membership that they have explicitly expressed no interest in. Immediately after it happened I reached out through emails and phone calls, exhaustively, attempting to rectify the situation. Despite my efforts you refused to provide a refund which is not only morally incorrect but potentially illegally incorrect. It is deeply disappointed that such practices are allowed to persist. Subsequently, I have reported you to at least several authorities. I strongly advise anyone to read reviews thoroughly before engaging his business and I implore their unscrupulous practices immediately.

I met the girl of my dreams in only 2 days.. Unbelievably after only 2 days on e-harmony I met a girl who is perfect for me in every way. Even more unbelievable is that she was only on e-harmony for 3 days before she met me. I’d only been on 1 date before I met her and she hadn’t been on any dates at all. She hadn’t even contacted anybody else except for me. After only 1 date but countless hours on the phone to each until all hours of the morning we have decided that we are the perfect fit for each other. e-harmony is so good in the way that it finds your match by the compatibility index using the complex questionnaire you answer before you begin your search. I think it’s an absolute proven formula that these guys have. It even also breaks down your compatibility into specific sections, which I feel they got absolutely right too. I don’t know if I just got lucky and fluked it but I can’t believe how easily this was. I will now rave and recommend this site to anyone and everyone. I’m so happy now, I’m on cloud 9, thanks to e-harmony. 100% have to try it for yourself. Glenn.

The app is ok but the charges aren’t!. Limited membership options and can only message if you pay. Also has ‘automatic renewal’ so after you sign up for a cheap deal for a few months it charges you for a years membership up front without any warning that more fees are due. Cannot cancel payments through app need to do in writing, this is not explained well when you sign up. When you email your complaint you just get told it’s to provide continual service and you have agreed to these terms and conditions! Should be sending your members a courtesy notice that you are about to be charged more fees!!!

Too late when you realise it's unethical app. I believe I've cancelled my subscription few months ago as they said it's easy to cancel the subscription online (which I did). Then yesterday I found that an automatic payment had been made for 12-month subscription. The app on phone was not allowed me to take much action. So I have to check on the computer and found out that there's a reminding email saying that the automatic payment would be made. It's unethical that the app has many ways to get people money. People usually use the app on phone and the reminder did not show there. I wrote them an email saying that it's unethical to earn money by taking advantages of other people's omission. The customer service care just emailed me and said they cannot make a refund. I know the company will not change it's practice. So just be careful before you decide to pay for the subscription. I wished I read the feedback before I started the subscription. It's too late now

Don't waste your money. I am very disappointed with this app. There isn't anything you can do in the free version, so they offer a minimum of six months membership to access the full version, also for nothing. Nothing interesting around the app, complete weeks without any interaction with anybody. I'm living in a city of almost 1 million people and it's incredible I just have only around 10 matches. I become to think I'm an alien. After five months of fighting to cancel the membership, finally, they accepted to cancel the membership (but just because the first six months end). Almost AUD 300 through the toilet literally. I don't recommend this app for dating purposes. Repeat: I don't recommend this app for anything.

Don’t get scammed!. Like any other app or offer you come across with, read carefully. I downloaded the app and since I wasn’t able to view, interact and literally do anything without paying, I had to pay for a membership, they gave me a discount for the first month. I didn’t see further information regarding the details. When I wanted to cancel the subscription and delete my account because I didn’t like the app, I emailed customer care, and when they replied few days later, they stated that had to pay for 12 months since it was a yearly subscription, something I didn’t know.

Trash Service & Trash Prices. I have been using this app for over a year now and have not had a single conversation with anyone. Every single time I say hello I get blocked or ignored out right. I firmly believe that 90% of the people using this website don’t actually pay for the service, as it is overpriced for what you can do. Eharmony force you into having to pay them your hard earned money to have the honour of even knowing what the person you want to talk to looks like, or even talk to them in general. Without paying you can make a profile, and have it go into an endless list of potential suitors that may or may not ever talk to you. This may come across as the ramblings of a sad lonely person but I don’t give a rats anymore. Eharmony is a trash site that extort money out of people that just want to be happy like everyone else.

Devious advertising to steal your money. If I could give 0 stars I would. They don’t care about people finding love they only care about money. A typical tyrannical business. Thought I’d join and try this for a month to see if it went anywhere. It did not. You get barely any profiles show up that are relevant. The worst of all is how they purposefully hide the lengths of their memberships. I wanted to join a one month member ship to try it out. It read one month member ship so I bought it. Then they turn around and say that it’s actually a 12 month membership when it was not advertised as such. I have since met a partner on another platform and want to cancel my membership. Their terms and conditions say that one can cancel at any time however this is not true. They continue to steal my money and apparently there is nothing I can do about it. This service is deceitful and a waste of time and money. DO NOT get a membership they will rip you off.

Another Dating app disaster. Have only been using this app for about 2 weeks. Can honestly say the reputation that eharmony has for genuine relationships is a hoax. Firstly users are forced to pay money in order to view matches photos, which is frustrating. Upon upgrading to Premium Plus I was eager to view my matches photos. I was then thoroughly disappointed as the overwhelming majority of matches (60%) do not have any pictures uploaded and barely any information about themselves. I am led to believe these matches are bots or inactive accounts just like on Tinder and Bumble. I did however find one match interesting and messaged this person. It says that she hasn’t been active for 2 weeks so have yet to receive a response from her. Other than that all my matches were DEFINITELY not my type. Overall experience has been frustrating and disappointing.

I wish it turned sideways for my iPad. The app is ok. It does everything it should and is easy to navigate. E Harmony is also great. The matching formula seems to include my people with similar interests and drives to me. I can’t complain about any of it.... except. I prefer to use my iPad. The keyboard is bigger, so it’s easier to type, and I can see the pictures better than on my phone. This app was clearly designed with only the phone in mind. The screen only works in a phone shaped way. It will not roll, or turn, so I can have the iPad going across, instead of up and down. This means my keyboard is smaller, it’s harder to type and the iPad wobbles on my lap. I find this very limiting and short sighted, and extremely frustrating.

Scam!!. İ have used this app for a year I was forced to pay for whole year as I made a mistake and asked for refund and it was rejected and was threatened with a default on credit rating. First months of membership not one message or likes. Towards the end of membership all of a sudden started to get likes and messages. When the membership expired, I was given massive discounts. I didn't budge. But there was one lady I wanted to see as she made a move. I subscribed again. Even though I message her she doesn't write. I now know these people are fake to get you into the membership. There is no doubt. This company is very dodgy and they have no ethics. Stay way out of it. They use your empty heart to get you into nothing. No mercy no heart. This app should be taken down. Avoid anyway you can.

Price Does Not Reflect Quality. Firstly, the price via the app is far more expensive than what is stated on the site. Secondly, you have to pay upfront which I did hoping that it would weed out those that are only looking for a hookup. Sadly, no. Thirdly, even though I set my parameters, I kept getting messages and matches from the USA. Why? Fourthly, after 3 days, it was the same faces, or profiles with no photos at all. Over and over again. Last but not least, the font on the app is tiny. What saddened me is that the app encourages you to make the first move to the point that you do but matches don’t bother replying. I decided to delete my account. eHarmony don’t make it easy for you to delete your account. If you are in the middle of a subscription you have to send an email. I cancelled my subscription before sending my request to delete. The reply didn’t take into consideration what I had written: which was “I have cancelled my subscription via the App Store. I do not want a refund and would like my account deleted.” The reply was this: We are unable to give you a refund or make any adjustments as you have subscribed through the Apple App Store etc etc. I had to write again to remind the consultant that I was not asking for a refund and that I had cancelled my subscription. What a disappointment.

How do I say this nicely?. Let me just cut to the chase… below average experience with the quality of the interactions. Much older and unrefined crowd on both sides, one of my male friends showed me the equally slim pickings. I thought that by doing a psyche text and paying a high price I’d get quality but that could not be farther from the truth. In 4 months I did not meet one single man that had manners, none of them showed up to calls on time, most had to be prompted to make a date to begin with. I would have thought it was me, but I’ve heard similar reports from others now I’ve been using it. Im not on any other sites - and in fact I have cancelled my membership prematurely (yes it’s that bad) so I can stop wasting my time - so have nothing to compare to, I just know this isn’t worth the money or time. I do live regional Australia but it’s eastern seaboard so far from remote. Highly recommend you do not spend your money on this app, it’s nothing like the images portrayed here.

THIS APP IS A SCAM ! DO NOT SUBSCRIBE !!. This app deserves minus stars, upon entering the site you are asked a series of questions for your profile, a majority of the answers are nothing I would choose, but to move forward you must make a choice, therefore my profile is very inaccurate & my matches also inaccurate, so a waste of time & money. Thinking I would just cancel my subscription due to its inaccuracy as it states cancel subscription anytime when you select your option, BEWARE & READ THE FINE PRINT!! I now have a payment for the next 12 months for an app I will no longer use & is a waste of time. Unlike all other apps where you can cancel anytime this 1 you can not !! After I emailed my request for my subscription to be cancelled I was informed that it would be cancelled in 12 months as I still owe 11 months of payments which will be hundreds of $$. To bad if you do find someone & no longer wish to use the app. I wish I had come & read the reviews first instead of trusting a site that seems to honest & reliable upon first glance. This has been my first venture back into the dating world & is extremely disappointing. I will be contacting consumer rights Australia to make them aware of this site & its policies, hopefully something can be done as Apple appear to be doing nothing for its loyal users as seen in many other reviews of this site.

Very Misleading. You should advertise yourself as a premium app requiring payment to use! I went through all of your questions and information and giving you my personal information only to be met by requirements of payment to become a premium member to be able to use your service. Now don’t get me wrong it’s not the problem of having to pay for your service. what the problem is is that you allow someone to go through the very time consuming and personal experience of making and account only to them tell us we have to pay to use the site/app. If I had of been told beforehand I’d maybe consider it but I don’t like being fooled and mislead and put through that. Oh and not to mention you now proceeded to send me endless spam for your misleading app. I would never recommend this app and site to anyone. Why would I pay for a service that may not even be any good!! Dodgy

Do not pay for this service!. This is the first time I’ve ever rated anything 1star or made public complaint but I see no other way of sharing this warning. I signed up for a free account to suss out the Ap. It’s truly useless if you’re not a paid subscriber. Then I received a promo prompt from eHarmony to subscribe for 12months - 1st month half price. DO NOT DO THIS!!! I did. And after only a week of using the paid account I hated the experience and tried closing my account. But this is not like other dating Aps. Oh NO… not only is it a huge amount of time just to get it switched off, needing eHarmony ‘support’ to do so, but I am being forced to pay for 12months regardless of whether or not I want the service. PLEASE BE EXTREMELY CAUTIOUS before signing up to anything with eHarmony. I deleted the ap 6weeks ago, haven’t used the service but am still getting charged despite many pleas to release me. eHarmony’s marketing strategy is misleading trickery. I shouldn’t have signed up to something I couldn’t afford and DID NOT understand that I could be forced to fork-out for something I might not want. Do not make the same mistake.

Warning ! Stop right now ! Scam alert !. Tried and failed with eharmony over 7 months , worst dating site around , no such thing as customers service or consumer rights , you cannot contact eharmony at all if need to through the app and subscription payment is directly from your bank to eharmony without subscription payment through the App Store like tinder and others do , why ? , so they can continue to take your money regardless and the App Store can do nothing to stop it , or give you a refund, why would the App Store allow this is very unusual . If you perches a let’s say 3 month subscription and find a partner in 2 weeks , good luck canceling or if your unhappy with the site or service they will fight the refund all the way This activity is like a bad bank and is incredibly high maintenance . Refunds are only excepted in certain countries around the world Not here in Australia so check and do your homework before you continue The algorithm is designed to fail, if it worked you would most likely be matched more accurately sooner meaning your chances to find someone increases faster but that won’t get you paying eharmony for 12 months now will it ?!? And for further proof check and see how to stop the subscription renewal and you will straight away know what I’m talking about and compare it to other apps and sites

Don’t bother!. If you are serious about finding a compatible match, I don’t recommend Eharmony. The premise is actually good, but the execution is so poorly managed and expensive that it’s borderline a scam. Very very few people pay the required fees to make it worthwhile and the “free” usage makes it impossible therefore fooling people into paying for a subscription. I can tell you that MOST profiles are single photos of people who joined to kick the tires so to speak and then never logged in again. It’s like a ghost town in here! 😂 I paid so that I could limit my searches geographically. What I found was that the limit on this was set to 20km! So as a single (widower) father who owns a local business and has a child in local school, there was no way for me to exclude matches that were up to 20km away (and were women in similar situations). I offered these reasons to try and cancel my 3 month subscription after 2 weeks and I was refused. So I have effectively been scammed out of $100+ dollars. Don’t do it!

Just another dating site who want full control. Another dating site that does not allow you to search, but rather they choose who they show you. Be VERY careful if you sign up and pay. As I found out, their were only a few in my area. Before you pay, you will receive many likes and messages. Upon paying, these people are not in your country, do not have photos, and do not reply. They will Never allow you to cancel your membership or subscription. Once you subscribe, you are locked and PayPal fully support this site. No buyer protection. If you pay, ( like I did ), you can message a free user, however, they will only see your first message. Any further messages to them and they will need to pay fir a subscription to read. Highly manipulative. Anything important about the account, such as closing it, you will need to email this offshore group through their email address ( if you can find it ) As the saying goes, and in this case very much so, “ Let the buyer beware “ Keep your money!

In my experience this app is a Scam. TL/DR poor UX, poor candidates, misleading practices. Don’t waste your time. Firstly, UX suggested I had to sign up for a paid subscription to use. Having used other paid dating apps, I signed up, and cancelled after a week or two as the limited options weren’t to my taste. After I cancelled the subscription I deleted the app. Then I was billed! So I went to the desktop version to cancel (figuring they were using a known fraudulent way of not letting people cancel via app, only desktop sites). The desktop site has me go through a series of screens which again led me to believe I had cancelled, but I was more careful and did this twice - a second cancellation shouldn’t be available if the first went through, right? The final screen noted I had to write a letter to cancel my mandatory TWO YEAR, REPEATING subscription. Ie to a single who is signing up, eHarmony expects that not only you won’t find love and get off the app within two years, but also that you will need a second two years to find love! A little contracting to Hinge’s “designed to be deleted” motto…

Honest review. I actually read some reviews saying to stay away and unfortunately I can confirm it to be correct. I thought paying for this I would have had better experience but I was wrong. There are still scammers on this which want to move you to what’s app or that. They want you to invest your money so please be careful. As a guy it’s impossible I actually have sent over 200 profiles messages which you get no replies at all. I feel like half of the profiles are fake and when you do get a reply the girl ends up being completely different from her profile. I can’t believe I am saying this but I actually had a better experience on tinder than this. My best advice if your a guy is to forget online dating trust me I have now tried every online site for the past 10 years and it’s a very slim chance of meeting someone for a relationship. I have recently tried speed dating and had an amazing experience as you know the girls are real and your not being scammed so I recommend that instead or asking your friends or work colleagues if they know anyone single. I hope this helps you Thanks.

Few users and few matches - poor value. It’s a great idea, but the fact that in reality you have to pay to use the platform properly means there’s very few people that are genuine users. I’m in Eastern Australia and after one round of checking my matches I was down to literally two people, and only one seemed to be actually active on the site and (kind of) compatible. As others have said, this is designed for people who are a little older and the matches in my about 40yo range show that. If I adjust the preferences to younger people there’s basically no one shown. In theory, the ability to write more detailed notes about who you are and what you like/are looking for is a real positive. But with very few users it means this is effectively time wasted. Surprisingly there are lots of people who don’t even post photos and are clearly just checking the site for whatever reason - weird considering free users can only really see names and blurred photos. That fact doesn’t make me comfortable at all. Also you can’t control who sees your profile as preferences only apply to who you see, not who sees you. If you want to block people outside your area that doesn’t happen, so be prepared to get likes from people on the other side of the planet! Not very helpful. All in all, a nice theory, but the paid option is the only meaningful way to use the platform, and there just aren’t enough people doing that to make it work. Save your money.

Disappointing customer service and app -would give no stars if possible. I am terribly disappointed with the atrocious customer service presented by eharmony and deceptive practices that do not allow you to cancel your membership without continuing to pay for 12months. The app is not well organised and lacks several customisable profile features that other dating platforms provide users with. The customer service team hide behind legal terms when asked to accommodate simple requests to cancel and indeed the fact that the customer is unable self-manage this function also further reinforces the notion of a he platform’s predatory and deceptive nature. I can think of few other services where you are required to continue paying after cancelling a service and not receiving said service (or an outcome/match in this instance). I am wholly unimpressed and will be warning all to stay away and seek other less deceptive apps.

Disappointed. After hearing so many great things about eharmony and the amount of advertisements dedicated to this platform, I decided to give it a go. I actually really enjoyed the way you set up your profile but was disappointed to discover that I can’t even view a person’s profile picture without having to pay! A basic feature that is free on just about every other dating website - what a shame. I would’ve considered paying if it didn’t cost an arm and a leg! It’s ridiculous that you have to pay a minimum of 6 months rather than paying weekly or as you to. Seems unfair and unreasonable. Clearly out for your money and don’t care about anything else.

Scam Artists. Don’t waste your time and money. Google Eharmony before signing up. I wish I did. Too bad I can’t give 0 stars. Purchased a month at a 12month cost because it’s what I could afford, expecting a cooling off period. Only bought because you can’t see anyone who’s on there, can’t message anyone, Had the site for a day, had premium for less than a day, went to cancel my membership because it’s horrible and was told I owned the full 12 months. $490. I’m sorry for what? The horrible matches, the less than a day of using it? Sent email explaining my disappointment and they still insist I pay the total. Contacted NSW Fair Trading in regards to it and they are investigating the matter. Along with hundreds of other people complaining to them. Very unhappy.

Can’t do a thing, unless.... You’re a premium. Which is weird because it advertises that you can see “unlimited” pictures as a premium member as if there’s even a minimum to start with, but there isn’t. I don’t have the funds to pay right now so unfortunately I can’t really do anything, even see one photo of one person I may be interested in Edit: unhelpful response, what I’m getting at is that the basic account doesn’t let you do anything to experience the app even a little other than filling out your own profile, getting matches and a lot of notifications... but you don’t see even one picture and can’t send even one message which makes every notification and match useless until you pay, so you don’t get any feel for the app with a basic account, tinder and bumble do better and they’re pretty sleazy apps... and based on other reviews the app pricing is shocking compared to on website

Premium or just function/no function. I downloaded and tried it. You spend a fair while going through the basic setup but then come through the over-crowded corridor of questions only to emerge in to a room where it feels like you’ve taken on sudden short-sightedness. No pictures are visible and messages are restricted. You can’t chat or set up a date in basic mode. You then get to grapple with the concept of paying several hundred dollars up front, as there is no month-month option, as photo hostage money or closing the app often as someone is trying to make contact. Get Bumble.

Con site Never buy a dating App that you need to pay for. As soon as you join you weirdly get about 30 greyed our messages really quickly even if you hardly fill in your photos that you can’t see until you pay money but as soon as you pay you reply to the messages and no one responses and then you weirdly get absolutely no messages for the rest of the time you have subscribed for UNTIL you weirdly run out of subscription and of course greyed out messages flood back in asking you to pay to see them again the same thing happens with match both paid sites with tv advertising have paid employers or robots working on m accounts to do this I’ve had much better look meeting real people on free sites waste of time and money

In-app pricing does not match website pricing. eHarmony are doing a disservice to their paid members by scaring away potential new members with inconsistent pricing. Signing up for a year online is around AUD $191, whereas through the app this is over TWICE as much. I understand that Apple/iTunes take a 30% cut when people pay using the app but charging over twice as much through the app (rather than the website) just seems illogical. I have seen plenty of people who sign up for an account and based on their punctuation (in their profile responses) are probably accessing the site from a smartphone. They use the service for a few days without signing up for premium and then delete their profile. I strongly suspect that the extreme in-app pricing is the cause of this and that there may be a better chance of getting more paid members if the in-app pricing better reflected the online pricing (i.e. around $200 for a 12 month membership).

Waste of Time & Money. I have used a few dating apps, but Eharmony is still a decade behind. As a Premium Member, here are the issues and I have raised them with Customer Care who do not respond. 1) The App does not connect to the server unless you are at the same location you signed up and have wifi connectivity. Mobile data constantly gives an error message of the server is unable to login. 2) The app uses a prehistoric message engine … I have had to move conversations to watsapp as eharmony technology is that bad. 3) Video Date: A great idea, again their technology has not worked … I moved the video chat to zoom 4) Matches: Both in quality and quantity is poor 5) Fake profiles: There seem to be a lot of fake profiles and I have come across a few scammers - something the authorities have warned against especially on dating apps 6) Poor customer experience at a Premium Price… Given all of the above challenges, I can confidently say, Eharmony has seen better days, but in 2022, we have come to expect an enhanced experience when you have to pay $$$ for a matching and communication service that doesn’t really work

Do not buy this app they will make you pay the entire year. I registered for this app, thinking it was like Netflix, like you can cancel and not have to pay for the rest of the year. OH Boy, I was wrong. After less then a week on the app I wanted to get off it. Your inbox gets flooded with messages, and there are no way to actually talk to the people your are interested in as you can not filter the inflow. So I asked to cancel my membership, and they did but they said I have to pay the remaining 12 months which is over $300. I have asked several times to get out of this and they denied it. Horrible service!!!! Do not waste your time or money!!!!

Hidden ongoing fees after use. Signed up and used it for 2 weeks only before deciding it wasn’t for me, 6 months later I’m still being charged almost $13 a month till November. Customer service says they can’t do anything because it was a long term contract and I would have to keep paying even if I don’t use the app anymore. They’re in it for the money so be careful when signing up, look at the finer prints before they tie you up for a long contract. Don’t even want a refund just for them to stop charging me which is fair because I don’t use it anymore. Very bad business practice

Very rude! Con people. Sharks praying on love!. After reading the terms and conditions that are worded deliberately to deceive. I purchased the cheapest plan I could afford as the prices are very expensive. After making the payment, I Opted to leave withIn 3 days In order to revive a full refund. Surprise surprise, when I opted out I was stone walked and rudely told I couldn’t and that “this will be the final decision”! Ps Diana seams like a lovely woman! I was shocked, I was left shocked at how quickly e harmony didn’t want to know me after the payment was made. After looking through the profiles I saw that this app is more for over 30s. There is nothing wrong with that, but let your younger buyers know this before you lure them in. Overall, this is the worst dating app I have used. I believe theses people are con men and women looking to make money with the lure of “true love”. Peoples feelings are on the line and a lot of money for most but theses people don’t care! I have the screen shot of the email replies to prove it and I will be sending them out shortly if my money isn’t refunded. Have a heart in the future. Don’t use this app! Peace

Stay away and opt for another dating app. Worst dating app ever. This application will not allow you to see users photos or to reply unless you subscribe. There is no cooling off period and if you want your account deleted you’ll need to contact them by email making the whole process difficult. I requested cancellation of my account the same day I subscribed. They want to charge me 6 months even though I offered to pay for the full month despite me deleting the profile. Well that is not good enough for them and request payment of the 6 months anyway. Much better apps are Hinge and Bumble. This one stay away from!

BEWARE!!!!. I opened an account, had to sign up to see profiles so chose the cheapest options. After a few days I decided it wasn’t for me so I tried to close & delete my account……that’s when it gets fun! Trying to delete your account is so difficult, you have to email eHarmony, then, they tell you that you have to pay for the FULL YEAR because that’s what you signed up for! I am now receiving threatening emails to pay up or legal action will be taken against me to recover debt! I am still emailing them advising that I don’t want the account & have deleted app & advised them as per their instructions however, they still believe they are entitled to a full years money even if I don’t use their product, who does that?!! Apple, you need to get these clowns off of your AppStore.

Deceptive. I found out after paying the annual fee there was no one really in my area using Eharmony so I immediately asked for a refund citing ‘unable to provide me the service I signed up for’ which is to ‘connect with new people’, but they refused to refund any of my money. While the App Store states a rating of 4 stars, on the consumer review websites Eharmony has a rating of 1.3 from thousands of reviews and most people have had the same issue I had. Because Eharmony subscription is expensive and they are only unable to provide the service they state they offer to most people. Due to not refunding my money, I tell as many people as I can of the experience I’ve had and to avoid the company (this is technically how I’ve ‘got my money back’ and how many people will be getting ‘their money back’) and I think that’s a very bad business move to leave so many people dissatisfied and grumpy enough to tell people to never join Eharmony. In this day and age, it really is business suicide.

Thieves. And limited local members waste of money.. I used this so for 3 months and was lucky if I found six local ladies so looked further a field and still no luck. Tried another dating app and loads of ladies on it. I now have a lady and we have been seeing each other for two months. Tried to unsubscribe but no have to wait the full twelve months so now these thieve are fleecing me my subscription for another six months even though I’m not using it. Do not recommend this app. Go elsewhere they are also cheaper and only monthly subscription.

Worst App. Uncontactable to stop account and get refund. Worst set up design for customer service. Have tried many times to be able to log in on both my phone and computer and even though my log in is correct it never goes through to the next page. I bought the subscription to see how the app was set up and give it a go. It is not a well designed app for what I want and I do not like it’s set up, the filtering system and I am unhappy with the product and would like to stop the subscription so I am not wasting money on an app that is useless to me. I have tried contacting EHarmony many times already and have gotten no where so I didn’t see how they are the #1 Trusted app. Disappointed

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Very unactive and expensive access. You will have a hard time finding people to match with in a provincial/state radius and the price for access explains why.

Not worth it. Beware the fine print.. There are a lot of other options and I recommend trying those. The app itself is “technically” fine, but there doesn’t seem to be a lot of people using the app in smaller cities. I imagine if you are in the USA or in a bigger city like Vancouver or Toronto, you may have better luck. While other apps do less “matching” and lack a long questionnaire, there are more people to choose from. If you do subscribe, know that there are no refunds for Canadians. There is 3-day cancellation but it is only for specific states in the USA. At some point they changed this to not include Canada. Customer support is firm and impersonal. Ironic since this app aims to help relationships form. I doubt they have repeat customers, and the ones they have, are like me, stuck with it until the end of my subscription.

Refund policy should be emphasized. There is a three day refund policy, but it only applies to a small number of states in the U.S. If you are from another country or other states, it doesn’t apply to you. If you do forget to turn off auto renewal or you change your mind then you’re out of a lot of money. In terms of the app itself, there are other apps with a better interface that works better. It was rather confusing or more difficult to use. For something that you have to pay for... I rather look at free apps instead.

Accessibility fail. The app is great, however, if your a blind person there are things that are not accessable with it. The questions have pictures for matching plus the ice breakers are pictures and the buttons at the bottom are not labled so if you don't know what they are it's hard. You eed to label the tabs on the bottom, messages, profile, settings etc. The ice breakers need to have questions you can ask and the registration questions need to get rid of the pictures and have questions to ask instead. another thing is people with free accounts not being able to see messages. If people want free they should be able to see maybe 3 messages a day or something.

Serious people. Eharmony really helps make matches. Filters out people that aren’t serious about finding love.

Waste of money!. Very few users compared to the mainstream apps. Very expensive and impossible to get out of the auto renewal. Users just look at each others profiles but rarely have conversations.

Absolute worst!!. One of the worst interfaces I’ve ever used (and I’ve used a lot of dating apps). Quality of matches was poor and customer service despicable. I got sucked into a 12 month commitment… total waste. I would give it MINUS 5 stars if I could.

Scam. Signed up for a month in 2022, somehow forced to pay for the whole year and was charged twice, cancelled membership, now they are charging me again, for double the amount of last year. What is this

Biggest mistake of my life. It’s a scam.. I deeply regret using eharmony. Not only will you get no matches because everyone on there isn’t paying an arm and leg, so they can’t message you… I’m order to cancel auto renew or delete your account, you must email them. I’ve sent dozens of emails over days and no one has answered. I will have to cancel my credit card soon so they don’t take more money, which is what everyone says get do. There are plenty of free apps that do the job better. Don’t waste your hard earned money and get scammed.

Save your money, try another app. Eharmony is not useful without a membership. You are not able to see any photos or restrict your search to any meaningful criteria. The lowest commitment level is for 6 months, so I enrolled to test it out. I was shown about 15 matches. Many of my matches weren’t active users and I was unable to narrow down my selections by certain criteria. I am a female in Toronto, Canada and I did not have this problem with other sites I tried. The app will not do refunds, so it’s money wasted.

It’s sucks, scammers. In the free trial the profile pictures are blurry, you can’t message people or see who liked you. So you feel forced to pay for it. I then payed for the site and I find my likes are from guys from other countries. There is a limited selection of guys on here and once again guys from another country are messaging me even tho I have radius set to less 100 km from me. I then wanted to cancel my subscription and they told me no. They charged me over $150 dollars for an app I used for less than 48 hours. I’m going tell all my friends to never use this app/ site.

It’s a scam; broken app. I paid the membership fee and now there’s literally nobody to match with. Just to be clear I’m not saying I’m being rejected. I’m saying that for the past few days there’s been literally no profiles for me to even search through. I don’t know if the app is broken or not but this is crazy. When I previously tried contacting customer support about a related problem they completely dismissed me and refused to help. How is something like this even allowed to be offered on here?

Buyer beware!. You are not able to try the app without signing up for one year. I thought I was getting a one month membership and tried to cancel within a few hours of signing up when I found that the app was not different than others I had tried and had not too many people in my immediate area. When I contacted eHarmony to ask for cancellation, I found out that I will be forced to pay for this app for one year. Even after speaking with a specialist there was no way to cancel the contract. Look up lawsuits against eharmony and stay away from this company.

Not worth the money. The app is useless without a membership of $200+ for 6 months. However even after paying there are not enough matches to make it worth it. You will get a few daily matches in the first week but nothing after that. I don't see the value for the money. Especially since the matches are mostly people I have nothing in common with.

Can’t change country back.. So, I’ll start by saying that there weren’t too many interesting matches in my area <200km, so waste of money for me. So, I got bored one day and changed the search radius to another country just out of curiosity. Now I can’t change it back to my area. Every time I try it says “an error occurred, please try again later.” It’s been this way for weeks. Don’t bother with eharmony.

Membership is Scam!. Do not use this website/app. They will not let you out of your membership. I used the website for at most 4 hours and decided that membership isn’t worth it. The site and profiles were terrible. When I asked to cancel I was informed I had at pay the full amount still. I don’t want the subscription and service I should be able to cancel it. Please do not give this company your money. I would give this app/website 0 stars if possible. WHAT A SCAM!

Difficult to terminate the membership. I send email 4 days ago asking to terminate membership, the customer service replied with no-refund and didn’t talk anything about termination, like they don’t understand words. Also ,I have to write email to terminate membership? Such a bad app design.

Scam. This app is useless outside the US it does not have enough users and they tell you if you pay for premium you will be able to narrow down your location and get additional matches, but are deceptive. You will only be able to do that if they happen to have lots of people in your location! Once you have fallen for the scam and paid the fee, you discover that no there are no additional matches and they will not be honorable and refund you because the app cannot deliver. They will simply cite their policy. Oh! Well! How about decency!!

It's a trap money. Cheating

Useless and scam. This app is totally useless without membership. You can’t see pictures or send/receive messages. No trial period. Memberships are expensive with at least 6 months commitment. There are not many matches available. I feel like it’s a scam. Stay away people.

Super Expensive. They won’t tell you this up front, but I will. It will cost you at least $300/ 6 months to see your match pictures & to be able to text them !!! This is insane. I am not sure who designed the business model of the app, but I personally don’t think this would work. Before you collect all my info. And asking me every detail, please make sure to mention the costs before up front, so I don’t waste my time filling up these questions.

Beware of subscriptions they are a major scam. I signed up for a month and was unknowingly forced into a 12 month scam of a subscription for which there is no mechanism to get out of. Eharmony’s customer service is non existent and do everything in their power to prevent you from getting out of their predatory agreements. AVOID AT ALL COSTS !

BE WARNED!. This is a paid ONLY app. There is no lite version, no trial membership. Do not waste your time, unless you’re willing to spend a MINIMUM of $100 to see ANY of your matches’ pics or messages. How can I know if I like the app/service if I can’t even try it out? There should at least be a one month subscription option. I was able to message someone and they messaged me back, but I can only see their response and answer back if I pay $100?! Now this person thinks I ghosted them. Way to create matches eharmony.

Since the revamp. Since they changed the format it is harder to navigate through and sort your matches, old matches you had passed on are mixed back in and it is a lengthy process to unmatch again. There has been less connections made and icebreakers received since the update. By less connections I mean next to none. Fewer people respond.

Complete waste of Time and Money. I would not recommend this app at all. Complete waste of time and money. Matches that aren’t even in the same country. Customer service is zero help. They just want your money.

Ripoff. You can’t see any photos without a premium membership but that’s only clear AFTER you’ve wasted time making a profile.

Do not buy. Eharmony site is scam. Please save yourself so much trouble and heartbreak do not sign up. It makes you believe that by paying you will be able to see pictures and matches, but a lot of user are not even require to have a picture! Pictures may also not be of the users when you go meet them. Why premium to look at pictures they don’t even require users to have them? They do not offer customer satisfaction and literally take your money whether they deliver on the contractual promises or not. if you are not happy with their services you basically giving them you money they are stealing for literally seeing pictures which are not always available. As a response they tell you widen search to other provinces where matches themselves will they you to look into your own province. They basically ask you to lower your standard to be match with someone. Basically is your fault you don’t find someone because what you are asking for in the app is not available. you pay to find the person for you and this app ask you to settle for less than what you want and pay for it, I can do that for free on free apps!!!. Basically you paid to have them match you with someone below your requirements, so they can false advertised their success rate. Eharmony doesn't care at all to consumer rights and they do not feel by any mean obligated to even care whether or not you are happy with their service they continue to scam people and play with the emotional aspect of the service. I will proceed to denounce them to protect other consumer as they are playing with their emotional factor to profit and take advantage of consumers with no regards to ethics or satisfaction of the service they offer. I’m sure all consumers should be protect from this type of scams. Be aware eharmony in case of dissatisfaction does not have a phone number or live chat support. They only respond to email Associated to account making it virtually impossible to place your claim and deny request with no action to appeal.

No location restriction. Having to pay just to limit options to people nearby is pretty silly

Absolute Train-wreak. Terms and conditions are hidden, but the app is not accessible to Canadians AT ALL, no refunds FOR CANADIANS, no searching FOR CANADIANS, no matches FOR CANADIANS. Scum, just total scum. Customer service was nice enough to tell me they’re scum, so there’s that.

Disappointed & Trapped for a Year. Very few candidates and the company traps you into 12 monthly payments. They absolutely will not let anyone out of a subscription prior to 12 months. If you are disappointed with their product, they do not care whatsoever. They only care about getting your money.

My review. So… iv used multiple dating apps and always have been disappointed. But this app… this was different, i had high hopes, iv heard this app has been around a long time. I feel sick giving this app 1 star because it doesnt even deserve half of that. First of all, i created an account, it requires measurements such as celsius and height measurements, so i have to use google because i dont know the formulas off the top of my head. Anyway everytime you leave the app for a half a second, it RESETS the whole page, so im trying to do these “questions” that you answer for your profile and i have to google stuff, im on the last question after spending 15 minutes thinking filling out the stupid questions i go to google one thing go back, boom all gone nice app. Ok second of all WHY ARE THE IMAGES BLURRED?!?! I assume its just a greedy money grab by the developers desperate to pinch every last bit of content to make you pay for their”membership” or whatever. I mean it has to be some sort of sick joke, like if i wanted to do blind dating id get a blind dating app it’s absolutely unbelievable… theres more problems but its not worth anymore of my time. One of my “questions” on the app was already rejected. DONT WASTE YOUR TIME ON THIS APP UNLESS YOU WANT TO SPEND MONTHLY MONEY

Awful service. Terrible customer service, low quality of matches, no refund for a year-long membership after 1.5 days of using the app. Do not pay them! They will charge you for an entire year without ANY cancellation options even if you decide to cancel right away.

No local matches &a scam!!. I tried this thinking I was signing up for one month and was charged for a year. There are barely any local matches all the men are out of my province or country! What a scam don’t waste your time!!! Also within a week I asked for a refund and they wouldn’t. I feel taken advantage of!!!

No photos unless you pay. I didn’t know you needed to pay in order to actually see photos of people. So after an hour of the intense questionnaire and making the profile it’s completely worthless. I’m on a strict budget so cannot afford to pay for a subscription. Would recommend not using this if you can’t pay.

Worst App Ever. If only I could give zero stars. The catch on this app is you can’t view people’s photos without subscribing and their subscription contracts are difficult if not impossible to get out of. They make you purchase a whole year! What a scam. Showing me profiles of people that live over 200 miles away… are you kidding me?? They’re out to make money, not matches. Shame on you E Harmony.

WARNING. This is a very bad service. Whatever you do, do NOT get a subscription. It is a scam and the company makes it extremely difficult to shut off their automatic renewal systems. They are preying on people who hope to find love to take their hard-earned money. If you’re serious about finding a relationship, skip eharmony and protect yourself from being financially exploited. There are so many things wrong with their business model. Don’t let yourself be fooled by their slick ads like I did. I thought I was doing something good for myself by investing in my path to finding the right person for me. Instead, I just locked myself into a rapacious financial relationship with a company that has an absent costumer service. Their tagline is that their service is built with love - yes, love of money, that is.

Horrible Experience. The inadequate quality of matches pales in comparison to the atrocious customer service. This overpriced “high quality match system” is the equivalent of pointing at a car passing by on the highway and hoping the love of your life is in it and driving toward you at that very moment. I am appalled at the lack of respect this company has towards its consumers. I would not recommend this service to my worst enemy.

Not worth it unless you want to pay!!!. You can’t even see pictures of potential people and decide if il you want to pay! It’s expensive and you can only reply once to messages to people you can’t see! Lots of questions but ultimately if you don’t pay you get nothing and not even an indication of it’s worth it! No thanks

Seems like a scam. I signed up and thought it would be a good quality way to meet people. Now I’m trying to get my money back. As soon as I paid a subscription everyone disappeared and I had one profile visit in 3 weeks. Before I signed up I was being told how many, 50 or so people, were interested in me. Don’t waste your money.

Not worth it. Eharmony really isn’t worth it. They have a cool layout to try and make things more relationshipy which I was excited about. But you literally can’t use the app without paying. You can’t send a single message without getting a subscription. Furthermore they trick you and tell you that you can cancel your subscription at any time, but when they tell you you’ll still have to pay the rest of ur subscription. If u ask me it’s pretty money hungry and overall just not worth it. Use literally any other dating app. Not to mention how low the user base is to justify paying for it. Bad app that had the potential to be so good

Roped into membership/ Bad quality. Like everyone else, in order to see another person’s profile, you would need to purchase their membership at a steep price. Took less than a week to realize that purchasing the membership was a huge mistake. Not only are you roped into purchasing their membership in order to use the app, but the profile quality is terrible and you get matches from around the world messaging you even though you’ve set distance parameters.

No matches and hidden contracts. This app provided me with one singular match and when I requested to cancel they stone walled me and said i signed into a year long binding contract subscription. There’s much better apps out there that will actually allow you to cancel if not satisfied. Would give -10/100

Location don’t work. Won’t allow me to switch locations. Error every time. No customer support at all. Gonna have my credit card do a chargeback. Terrible customer service.

Don’t waste your time. I signed up for eharmony because in the past it was good. They changed what you can filter for and also they make your profile viewable by people who you would not date i.e. I don’t want smokers messaging me. Don’t bother with this. No better than the free dating apps.

Beware the fine print. These crooks have a history of charging people after they unsubscribe from the service. Google it. I cancelled my subscription via the app and they charged me over 600 dollars half a year later for a full year of service which I never used or agreed to. Absolute scam ! Many people have a story like mine, avoid this company! Zero stars!

Scam. Wasting time !!!!

Don’t do it!!. Apparently they will trap you with a 2year subscription. And if you don’t pay they will send you to collections and ruin your credit score. 2years? If you have to pay to use a dating app and it takes two years to work than that’s a horrible product. Than if you do meet someone you just keep paying for it? This is the worst experience I’ve ever had with an app. I didn’t even use it more than two months because there wasn’t really anyone on there. But I’ve been paying almost two years and I tried to stop payments and now they are threatening me even though they got money from me for a year and a half without actually “servicing” me as I deleted it back in September of 2022.

Unusable without paying, slow app and website. What are the developers doing with all the money they’re raking in from memberships? The app has terrible ui and the website in browser is unbelievably slow. It’s 2023, no website should be that slow, let alone a major company like eHarmony. Also, I’m not going to pay $25+ a month just to be able to see people’s photos… In theory, this should be a good platform. The compatibility questionnaire and matching system seems cool (although some of the questions are biased), and some are just silly and are probably messing with the results (like the shapes/associations one). I thought this would be a great app but I was wildly mistaken.

Catfishing. This is the word that best describes this app. You take the free trial and get a bunch of likes. None of which you can see, as the pictures are blurred. This after you’ve specified your selection criteria. You are able to view and send likes to an attractive variety of choices. None of which respond. Once you take the chance based upon all this. It becomes an obvious fraud. So now you’re out a bunch of money you can’t really afford. For a selection of partners that have disappeared once you’ve spent your hard earned money on the hopes of finding love. This site is a scam and should be made to pay back everyone who is dissatisfied with the service.

Charging 400$ per year. Hard to cancel. Not recommend. They changed me 405$ for 2-d year without telling me even the amount. Cheaters. You can’t delete your profile easily, you can’t cancel membership easily, need to go through long process. Don’t recommend

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eHorrific… should be the app name. 💯NEVER use this app or pay them a penny! SCAM🚨Change the app name to eHorrific ‼️This is the WORST dating app! I’m so upset I spent almost $400 on nothing. There are so many profiles without photos! You should be monitoring this as then they are Voyeurs W/out photos creeping on women’s profiles. You don’t have a section of what we are looking for. And majority of the men look like homeless farmers! I thought more money spent on an app would mean quality but it’s NEITHER quality or quantity‼️This app is horrible. You don’t care to screen people and make people post photos. It’s bazaar! I would never recommend this app to my worst enemy. I wish I didn’t spend the money. You are SCAMMERS!!! And I’m sure this message is going to a BOT not a human and eharmony doesn’t even care. Super sad, and you advertise it’s a good app, it’s not, it’s the worst‼️ Not a lot of professionals just men with bad teeth and pure gross!🤮 But again, I have to wait until subscription is ended because I paid upfront for 6 months. Hope the owners of this scam app is happy and rich!!! I want my $$$ back!

Not for Asian Americans, They may use fake women to lure men to pay for this service. I had high hopes for this service, I totally like the idea of matching with someone who is very compatible with me. Last year, a woman from Hong Kong started to contact me, I was not a paid member. Because this service was giving big discount, so I joined this app with the hope that I may have already found someone. Strangely, that woman stopped writing back, and she hardly even uses this app since then. when she finally wrote back a few months later, it was very short. And she hasn't responded to me after that. And this app doesn't advertise in Asian American communities,so there is very few Asian American females on it. It has tons and tons of phillipine women on it, they are the majority Asian women on this service, no others. It is almost the end of my one year membership, I haven't found anyone that I can talk to more than ten sentences. At the beginning, I thought that I might find someone in less than a few months. I feel that this is a waste of money.

Too expensive/not enough prospects. I’m paying for the year , which was the “best” deal. They don’t give you a month to month option, and I believe the least you can do it 6 months. After being on it for less than a month, I’ve concluded I have totally wasted my money. And it’s a good chunk of change. I have a very specific type of guy I go for and on pretty much any other dating app (I’ve tried them all) I’ve been on, it hasn’t been a problem as far as how many prospects there are. On here, it’s the same people day after day and occasionally there will be someone new. I think other people were right in not paying the ridiculous amount of money for this app. Now I’m stuck with it and do not expect to find anyone, much less a possible spouse. Save your money and try a month to month on another dating app if you’re willing to pay. I would give this app more than one star if they gave you a month to month option. How is 6 months really the least amount of time they’ll allow with a subscription? They probably know people wouldn’t stay subscribed if they did a month to month.

Had to check based on reviews. Well, they were all right. I signed up for free, just to browse their interface etc. I didn’t sign up to pay, thank God. Crazy. This is not the eHarmony that’s been known for ages but now it’s basically another dating app, to be more exact, it shares the same concept as match. The questionnaire used to be thorough now it’s quick but you feel like it didn’t represent you as it did before. I’m sure they had many people lacking on taking the survey/questionnaire but the shortcut they’ve taken now speaks a huge level of quality drop. Those reviews speak the truth. Sad, I used to use this site on and off over the years and this, is completely not what they are known for. Their quality is not what it used to be. Also, their payment plans are ridiculous to say the least. Their promos are not really promos. 6 months is the minimum. You’re looking at over 200 dollars. Ludicrous for what they have to offer. What is wrong with eHarmony?! I’m sure the leaders are considering what they’ve done. They should, and should do something ASAP because the amount of negative reviews will keep going up. And that would finish their brand, what they ever were. Brand is everything there days. There’s a saying, you’re only as good as your last show. For everyone else, we’ll just have to find an alternative, and nowadays, it’s bound to happen sooner than never. Good luck!

Worse with each update-including most recent!!. I’ve been with eharmony a few years (took a break and came back) - their updated version of the app as of a few years ago took away a lot of options and info, and this latest update (within last week or so) is way worse!!! Instead of being able to scroll down through 6 profile pics per view on my phone, now it only shows one big profile view at a time - and so many don’t have any profile pics! It’s WAY more time-consuming to get to each profile preview pic when I’m already fried w/ social media apps as it is. It makes it much harder to see my choices (1 at a time on the screen? C’mon!). Also, now I can’t see when a match last looked at my profile - very irritating you took that info away as well:( At the VERY least put back the last version of the app, if you won’t go back to the previous one a few years ago. NOT the same algorithm and app as when the dr. who founded eharmony was in charge. Not as good. Really. Also, last year got my friend a “free” trial but they ended up charging her anyway and she could not get ahold of anyone to hold up their offer and refund her money within the allotted time. From someone who’s used previous eharmony versions as well as today’s - it’s JUNK and now no different than any other free dating apps my friends are using. Steer clear.

Horrible App/Service. Dating apps should be monthly subscriptions. If you meet somebody, then you are locked in to a term with no way to delete your profile and there is no customer support to contact. Clicking ‘Contact us’ redirects you off the app to their website where you login to see matches again it’s a never ending cycle of redirects away from actually providing support. The app is intentionally misleading, with a privacy tracking option buried way at the end of many screens of scrolling. Have to go here to uncheck. There is no way to delete your acct, all you can do is delete most of your information to be an almost blank profile. There are many of these in their system - and you still get matched with them. To be clear, eHarmony’s matching engine doesn’t work. I’m not sure there is even any sort of logic behind the “engine” other than to put a woman with a man (or whatever your preference). Distance, height etc (pick anything you’ve filtered on) do not work. You get “likes” from people anywhere with any type of trait. There are better dating apps with better dating services driving those apps.

Broke a really good app. Bottom line: take your time and money elsewhere. I would not have subscribed if this was the app when I first joined. Terrible update. This newest “update” broke a tried and true app. It used to have a lot of control over who you matched with, but it now has less options than even the FREE apps out there. You can’t even filter out profiles without photos! Why do they even allow that? The new matching system is extremely confusing, especially if you’re looking for specific qualities. You used to get a percentage match on very specific qualities, but now you get a score ranging from 60 to 140, with some nebulous explanation as to what it means, and almost no information on what you should be looking for in a match for that characteristic. What does a communication style rating of 100 mean?!? Is that average, not good enough and needs improvement, or right in the sweet spot? What does a match’s score of 110 mean? Is that desirable or not? Bottom line: this is now worse than some of its direct competitors. I recommend going somewhere else where you have more control over your filters, and can actually understand the matching system. This has sunk down below the level of several free services on the market. Try H!ng3, Coff33MeetsB@gel, M@tch, Z00$k, or any of the other serious dating apps until they fix this tragedy.

Decided not to join from the reviews. I almost joined. It’s a good thing I read the reviews before joining. Majority of the reviews were negative. I started the free trial version. It’s ridiculous that you have to pay to even see who’s on there. And I guess you also get a limited amount of matches. Wait, isn’t this an online dating site? It’s like going shopping and not knowing what you’re buying, but you have to commit to paying first before entering the store. Or going to a club then find out it’s filled with all fatties, but you can’t leave for at least 6 months. You can’t put a price on love, but compared to other dating sites with better utilities and options, Eharmony price is extremely expensive. They try to preach personality and emotional connections with their algorithms. Personality and emotional connection with a partner is extremely important, but so is the physical connection. Hopefully, people read the reviews before making a commitment to join and not fall for the banana in the tailpipe like I almost did.

Thanks to eHarmony I found my husband!. He was actually an old college acquaintance but we had graduated 14 years earlier and had had no interaction since. We weren’t even Facebook friends! He had been on eHarmony for two months and I for two days when I stumbled across his profile and he looked familiar. I was hesitant to click on it because I knew he would know if I’d viewed him and I wasn’t sure if he’d recognize me or not but I didn’t want to feel like we HAD to talk just because of an old connection. (I don’t like being forced into things :).). But I took the plunge and was impressed with his answers to the questions and descriptions of himself. He sent the first message and we never stopped talking! It progressed to FaceTime, then in-person visits (we lived 500 miles apart), then I moved to be near him, and we just got married two weeks ago. I am so grateful to eHarmony for helping us reconnect!!!

The worst. On a whim I tried this website and set up a profile. I started getting messages and responded. You can only send one message each without the premium membership, so I decided to look at the subscription options. Thinking I would eventually come to a trial, I was unfortunately signed up for a 12 month subscription. It really freaked me out and I immediately searched everywhere to cancel. Over $300 for 12 months?!?! Absurd. I’ve only had my profile for 48 hours and the customer service could not be more difficult. They’re not deleting my profile after I requested it, they are not considering terminating my subscription that I do not want. It is the most frustrating thing ever. Clearly they really don’t care or have any empathy for customers. My experience had been that they’re just after your money no matter what. So frustrating. So stressful. If I could give 0 stars, I would because they have been absolutely no help in this mistake. Still working with “customer service” but it’s been obnoxiously difficult. After this, I want nothing to do with this service. Ever.

Waste of Money and Sketchy Fraudulent Charge. Very limited profiles in my area. Was not impressed with the options. They make it difficult to cancel subscription and delete profile. If you are trying to cancel subscription, you have to click through 4 or 5 pages with deceptive design to cancel your subscription. They make large button to continue service, but small text to stop service. You have to click through 4 or 5 pages to finalize cancellation. If you have a current subscription, you have to contact them to delete your profile. At one point my auto renewal was still activated (despite having gone in to deactivate my subscription months before), and they charged me 60% more than what was the auto renewal rate. My credit card flagged it as fraud. Eharmony has yet to admit they were wrong in charging me the almost $500. They blame and shame instead of admitting the fraudulent charge even though the email they sent me as a receipt says they were charging my account $190.

Abysmal, most expensive and worse at the same time. This app is BY FAR the worse of the dating apps which is saying a lot! Somehow it manages to be the most expensive while also being the worse which is quite a feat. I don’t even know where to begin with its faults. To start, the dating pool is abysmal compared to other sites. There are far fewer people on, and even fewer who actually are active on the site. This is probably why people inevitably and begrudgingly end up on Tinder again, because at least there you can find actual humans! Those that are online are so far from what you’re looking for, either in age or distance or even physical attraction, and yes even with the use of the filters, that you wonder why am I on here at all? Add in that the app itself is clunky, not user friendly, is missing easily added in components, and feels like it was made by my 73 year old dad. Is there an actual IT team monitoring this? It crashes all the time and even when working is really limited. Somehow it again manages to be the most expensive despite all this. There is no month to month feature. 6 months payment is the least you can buy for hundreds of dollars!!! HUNDREDS! Who would want to commit to such a stupid app?!? Well that’s how they get you by forcing you to commit to no less than 6 months. Did I mention nearly everything is gate kept behind a subscription? So you have to pay to even see pictures?!? DO NOT waste your time!!

Read the terms and conditions!!!!!. Less than 1 hour after subscribing I contacted them to see about a cancellation and refund due to the fact that there were only 2 matches in my local area. I was first told to broaden my search area. I’m not looking for someone 2 hours away and certainly not 2,000 miles away!!! Then after a second attempt, I was told that a 3 day cancellation period only applies in certain states. I’m not in one of those. Stick with Tinder!! You may have to meet a few more people to weed out the garbage, but at least there will be people to meet. I’m floored at the lack of compassion and customer care that this company offers. I’m a firm believer that when you have a good experience you will probably plant tell 1 other person but 10 if it was a bad experience. Covid has nothing on my mouth. I will spread it like wildfire!! I have so many friends that are looking for relationships and I’ll make sure that none of them risk wasting their money on eharmony.

Good app but…. I have been using eHarmony for a while and I like the app, I just wish there were a few things that were different. First, it would be nice to identify someone who is a paying member vs who is not (maybe a checkmark by the name). It would make it easier to know who CAN reply to a message. Second, I think there should be an option to filter profiles by photo only vs no photos. If anyone is like me, and they don’t see a picture they are less likely to send a message or reply. And third, it looks like matches get deleted after being pushed down (a new match comes in and pushes one off the list). It would be nice to still find a match in case someone decides they want to attempt a conversation even if it has been some time after the match has come up. I know I’ve missed a few chances to converse with someone and that’s the likely reason.

Buyer Beware. Know that you’re selling your credit score to these people if you sign up. Unlike virtually all competitors in digital dating, eHarmony threaten you if you decide to cancel your account with a credit nonpayment notice and will put a hit on your credit score. I had canceled within the time allowed for cancelled accounts without being charged. Evidently eHarmony charged me anyways. I cancelled my card due to suspicious activity on my accounts shortly thereafter and despite not using eHarmony I was still charged and now have to pay $200 or they’ll black mark my credit report with a non-payment. Besides the service being pretty awful overall (it’s a joke compared to cheaper dating app services) it’s also the most expensive among mainstream options and doesn’t do a good job of helping people engage, which is why I didn’t decide to move on. Now I’m dealing with payment problems and it’s not okay. I will never use eHarmony and will actively refer friends and family to any other service.

Very Underwhelming. E-Harmony promotions itself as the app to find your soulmate. I filled out the compatibility survey. I felt very good about this and I saw a lot of people who I was highly “compatible” with. Eagerly I began sending out messages. Most of the people who I am highly “compatible” with left me on read. Upset but still eager to find the one I continue to message people who I was “compatible” with. After 6 months, I am still single and down 250 dollars. About 90% percent of the people on this app won’t respond. The other 10% will ghost. I’ve gotten two dates on this app. One lived with her “friend” who I caught sleeping with her. The other ghosted me after a great date. I scheduled the second date and she said “I’ll see you there”. Then never showed. I might have had a bad experience on this app. I hope your experience is different but I will not be renewing my subscription. I’ll be resubscribing to Match or Hinge. Both are cheaper and have yielded better results

Horrible experience from the start!. I did as much research as I could prior to diving into the premium. I read the terms and based on what I could understand, there was a 3 day trial. I signed up and immediately thought the app and service was horrendous. Within 2-3 hours, I sent an email to them asking to cancel, per the terms’ direction. I was told I was stuck paying the FULL package I bought because I wasn’t living in a state that was part of that trial clause. After rereading the terms, it literally is just a few states that offers the trial, and the rest are screwed, no ifs, ands, or buts. I wasn’t taking advantage of them, and they can see that. No offer to provide at least some of my money back, but just a “we can’t do anything” reply with barely any time passing to let me know they actually looked into this situation. You’re just a number to them. 0 customer service or understanding. I would never recommend them, but would recommend ANY of the other competition.

This Company Doesn’t Care About You. I met my soon-to-be-wife on eHarmony last March. So why the one-star review? Well, we hit it off right from the start, so I haven’t even thought about my eHarmony account since last April. I woke up recently to an alert from my bank that I’d been charged $160 for an autorenewal of the annual subscription. That’s on me for not remembering to take care of that, but it’s also a situation where I hoped customer service could show me some grace and help me with a refund. I reached out, not fully expecting to be refunded, but hoping I’d at least get a good response. However, the agent who wrote back not only denied my request, but offered to put my account on hold for the next six months before reactivating my annual subscription. Frankly, more than anything, it’s insulting that that would even be a consideration when I mentioned that I’d be getting married soon, and reveals that eHarmony cares more about milking a system than facilitating meaningful relationships.

Bad customer service. Do not make a mistake when setting up your membership. Of course sometimes you don’t know that you have done something in a way that’s going to screw things up. Good luck trying to reach customer service through their contact info on their website. Can take days. You can fill out three or four requests for the same thing and still wait. I could not even log on. Then when I logged on I saw that my name was not showing up. Has taken one week for them to fix things. If you try to Google phone numbers for customer service for eHarmony you will find four phone numbers. They are always constantly busy. You will never get through. Good luck.

Worst dating app out there. The information they FORFE you to tell them is intrusive and only allowing a minimum of 6 months subscription is more or less then saying we don't care if you find someone a month into it(you won't on this app but still) You're still paying for six. Why wouldn't it be pay until you find someone or are ready to stop using their app? Because that's not what benefits THEM financially. At the end of the day the dating platform on FB is the best. It blocks all the people that you are already friends with on there and there are zero ads and zero request for money. Like none. Was going to add this app to my usage of fb dating but forget it. I had to go to the help section to try and figure out how to delete my profile. The instructions were trash because there was no arrow with a drop down menu. So I guess I get to be one of all the blurred out profiles you see on there for all of eternity. Nice Eharmony

Scam!!!! eHarmony only want to make $$$$. This is by far the worst dating app I have tried so far. The free download of the app is SO limited that if you want to have any chance of meeting someone you HAVE to buy the premium membership. I get not being able to see photos up front, if the thinking was that you could message people to get to know them not based solely on looks, but you can’t even message anyone unless you buy premium!!!!! Next, even if you are considering buying a full membership, you first of all don’t know what you’re buying (for somewhat of a hefty membership price) since there is no free trial of premium (which most other dating apps offer) but you can also only buy in 6, 12, or 24 month increments (which are billed upfront rather than month to month which makes the large price tag that much harder to swallow). Also if you buy the membership and hate the app even with premium access, you are already paid up and committed for the next 6 months of membership. This app is such a SCAM. Clearly all eharmony is interested in is MAKING MONEY and not helping their customers find love.

Unethical Business Practices. This service is not worth paying for on the sole grounds that the business is not ethical with its subscription policy. There’s an automatic renewal on all subscriptions which isn’t unusual, however, they make it a chore to cancel and cancellation sometimes fails. If this happens to you, they are not understanding. Rather looking at your account history and recognizing that you attempted to cancel, the card on file is no longer good and that you haven’t logged into the account in nearly one year. They will still try to pry a payment out of you for a service you don’t want, don’t use and canceled instead of just turning off your account. Do not give eharmony your money. It should also be a sign that if a dating service is forcing your auto renewal after a year, either 1. They don’t expect it to work themselves thinking you’ll be back or 2. They’re trying to get money out of people who don’t need their service anymore. Disgusting business, do not give eharmony your money.

Wait till your at least 50!. I’d heard so many say the matches were better and they had met their person here so I gave it a shot. Here’s why you should not make the same mistake. 1. You can’t even see anyone’s photos (blurred out) until you subscribe. It’s really expensive compared to other sites. No free trial so that money is just gone now. 2. Super underwhelmed with who and how many were available in my area. My parameters were set very wide btw. Maybe your area or age bracket will be better, but not Philly. Perhaps they just don’t market themselves well to attractive successful people under 40. 3. Finally, to the 6 or so I did find worthy of reaching out to, no one responded. Sure, maybe it’s because they just didn’t like me, but since none of them even viewed me back I suspect it’s because they were also disappointed and inactive. I don’t have this problem elsewhere. Anyway, every time I see this app on my phone it reminds me of the $450 I wasted. Maybe a diamond in the rough will change my mind sometime in the next year, but so far it’s not looking so good.

Buyer Beware. I’ve been really disappointed both with the service and the quality of the matches. I have no interest in a long distance relationship, yet I routinely get matches that live, in some cases, a day and a half away from me. I also don’t usually have things in common with my matches. I’m not religious and I keep getting matched with profiles that begin with, “My faith is very important to me.” I tried contacting customer support to try and retake the quiz or better define my distance perimeters and was told that I should give the long distance matches a chance because eHarmony has had couples who don’t even live in the same country get together. Great for them, but if I’m going to date you, I’d actually like to be able to go on a date with you and when we’re there it would be great to have something in common. This service is easily the most expensive and in my experience has been the least effective in actually meeting anyone. Spend your money elsewhere.

Beware!. I subscribed to eHarmony and didn’t really like it, so I deleted my profile and cancelled my subscription around the time my 6 months were up. But then I started getting emails from them saying that my subscription auto renewed and I owed them for a YEAR’s membership. I didn’t even like the six months I had with them, so getting a $650 bill for one year was a shock. There are no live persons to talk to for support! You can only communicate with support persons via email, so you can’t really resolve anything and they can just keep emailing you back telling you that there’s nothing they can do because “You agreed to their terms when you signed up,” so you have to pay. $650 really hurts after not working for a year and finally (a few months ago) getting a job making much less money than before. Their business is a scam to rip people off, because their dating site is not even good, so they have to do that. This is the second time I’ve written a review as they didn’t post my first one saying basically the same thing. You’ve been warned.

Terrible & Fraudulent. I was talking with Customer Service via email for 3 days. They constantly continued to repeat the same thing over again and refused to be of any helpful assistance. When I signed up for an account at the beginning I was never told there will be automatic renewal. Then when the subscription ran out they charged me again. I could not log in to delete my account until I paid them. So I paid the amount, assuming I would get at least a refund. No, they refused to refund my account and continued to harass me and telling me that I should continue to use the account. I have been asking them to delete my account since I started communicating with them. It took them three days to even listen to my original request and now I am shortened money that I never should have been charged. Terrible custom service terrible app that does not match you with anyone. If you want to be frauded in eharmony today should be their slogan.

Please stay away from eharmony. Everyone is getting locked in with eharmony. There are bo refunds or partial refunds. I have a PhD in psychology the compatibility does not consider important factors such as monogamy! In all Reality It is false advertisement. In addition More than half of the profiles have no pics, you cannot choose to not show your online status, and no other factors such as monogamy etc are considered. Two people cannot be compatible if one works as a sex worker and the other is religious and it goes against their core values or in many cases people are simply not monogamous. Religion, education, sexual protestation, and even culture and career will greatly impact compatibility. It’s really terrible. The company does not care and are living off locked in payments. Several shared with me they were just ok because they could not get a refund. No one wants to be on here because of how the company is handling things. I know I will never be on again after my one year contract

Not worth paying a high amount of money for. I got on this app because of the commercials and because someone I know, knew two people that got married to someone they met on the app. These people must have just been lucky because after putting in all that information that they require you to put in, I was not able to find a match. I have been on the app for a month now with no actual matches and it shows the same matches over and over and over again. I changed my age range from 35-40 to 37-40 because I don’t want to date anyone younger than me because younger adults only want to hook up. I now don’t have any matches at all in the age range I want. I met with Roman who was 35 and he was only looking for a hook up, when he found out I was not going to be easy, he stopped talking. I can find these type of men on FREE apps! No man I have talked to on this app has tried to get to know me or date at all! I’m so upset that they make you pay for 6 months, that is money I could have spent on something worth it!

Beware. I was gifted a membership and the only option was auto renew. The guys were awful and they kept being really creepy and borderline threatening. I thought I had canceled, I deleted the app and now I’m getting collections emails telling me I owe them a ton of money. I asked them to just delete my account, I hadn’t logged in for months and had deleted the app. They said I still owe money, because it wasn’t within however many days after your renew date. However, no one tried to contact me until long after that date. I thought I had cancelled and that everything was good. This feels super gross and scammy and the fact that the emails keep coming back with “you still owe us money” and no other understanding or trying to understand the situation is unfortunate. I get that it’s a business, but you would think they would stand behind their product for profit, not resorting to scamming people who obviously thought they had cancelled their subscription.

Almost unreal. I met my wife on Eharmony and honestly if it wasn’t for this website we would not have ever met. This website is unlike the many others as you don’t have to share personnel information until your ready and the class/caliber of people are matched up to you. Alleviating the dozens of hook-up style other websites. I have kids and we both have busy life’s so time is important to both of us. Eharmony matched us up using the choices we selected and then allowed us to start talking using a stress free “icebreaker” to secure that we are truly met for each other. After scoring 111 we matched 4/5 on the icebreaker and just started talking from there. This website brought us together and we’ve both never been happier in our entire lives. Thank you is an understatement.

DONT DO IT!. There are way better options elsewhere. I created an account and purchased a subscription because the free version gives you nothing. After giving it two weeks I reached out to get my money back as I’ve only been provided with the same 10 matches in my area. Customer service said someone can help me make my profile better but they would not issue any of my money back. It’s a process and I need to be patient. Eharmony can not provide the clientele that other sources can. How successful can dating be if matches only appear over 200 miles away from me? Customer service is extremely rude for trying to put this on me. STAY AWAY FROM EHARMONY! I do not live in a deserted area. If living in New York can’t get me more than same 10 options for weeks, that’s a problem. I will be filing a formal complaint with the better business bureau as well because I am sure I’m not the only person who was lured in. You might have to dig through more bad options on bumble and hinge but the price is a portion of eharmony and you actually get way more opportunities on those sites!

Poor Options for Filtering, Search Criteria. Inability to search/filter matches by pet ownership and political leanings (when both data elements are in the profile, and more important than ever in compatibility) makes the app uncompetitive. The fact that profiles without photos cannot be filtered out does nothing to incentivize users from completing their profile and loading pictures. Or the fact that paying users are not denoted in any way, means you’ll be wasting your time writing messages to people who will never be able to read them, since they don’t pay. Lastly, several different ethnicities and religions exist as options, but all types of Christianity are lumped into Christian (no chance to search on Catholic for instance), and all European ethnicities are broadbrushed as “White” (when Korean, Chinese, Japanese, etc are all differentiated). This double standard exposes the app Developers biases and disingenuous worldview. Bottom line: I would not recommend spending the money on this app. What made eHarmony unique and special five years ago, no longer exists.

Tremendous hype, terrible matching, empty profiles by the dozens. Overpriced by 90%. I’ve now been with eHarmony for over six months which gives it a fair shake and what a waste of money. Screen after screen after screen of blank profiles with no pictures. A few, and I do mean very few, of the profiles with pictures have only one picture and we all know how that turns out. I did too detailed homework and the people they match me with… Wow, spin the bottle has better technology. I live in a very, very popular area. To have this minuscule of quality candidates, or at least candidates that care to populate their profiles, screams a very clear message. I live in a very, very popular area. To have this minuscule of quality candidates, or at least candidates that care to populate their profiles, screams a very clear message. As a consumer, not only do I urge you two spend your money elsewhere, I think the fact that they will not give even a prorated refund streams that they are aware of how horrible the service is. Either you have faith in your product and stand by it, or you don’t, and I had to find anybody to tell me I will see if empty profiles constitutes a quality dating service. Either you have faith in your product and stand by it, or you don’t, and I had to find anybody to tell me I will see if empty profiles constitutes a quality dating service.

Decent. I've used this app twice, first time was ok, only chatted with one person that I was interested in. Recently tried again with this new personality profile, which I don't recall seeing the first time I signed up. I really like this becz it shows and explains in detail of what your personal traits and values. Then rates your compatibility with another on a scale of of 1-100% which is nice. I have better responses this time around and used the video call on the app. We met in person and went on a date! The negative things were the subscription prices were kinda pricey, and on a few occasions, I kept getting these "ice breakers" activity. I was told that they can send you an activity but were not able to text/msg. you on the app itself unless they were a paid member? Not sure if thats true, but the person I dated said that was the only way he could grab my attention lol, it worked 🤷‍♀️

Waste Of Money!. I signed up for a 6 months subscription. Shortly after I signed up for the 6 months, I cancelled the auto-renew in iTunes. My time on eharmony was a waste of money. Match and Bumble offer way more in terms of quality as well as quantity of users. Due to the ridiculous amount of money eharmony costs, I suspect that most of the few choices I had to choose from were on free trials and couldn’t receive messages because 99% of my messages went unread ever. It just wasn’t worth the money at all. I had zero interest in paying again for this product. Here is where my dissatisfaction really came in. I recently found out that I was charged $200 per month for the last 4 months. When I called “customer service” to find out why I was being charged, they told me that my subscription (which was a 6 month) auto renewed for a year. I explained to them that I cancelled the auto renew. They didn’t care one bit and told me pretty much to pound salt. I was able to get my credit card company to reverse the charges. And now am being bombarded multiple times daily to pay my “balance due” even though they completely locked the account (which I don’t care about, but now they want me to pay for a service that I wouldn’t even possibly have access to for weeks). Steer clear. Eharmony is a complete waste of money! I’d say Bumble is the best product for the money, followed by Match.

Not A Very Good Experience. For as expensive as the “paid” subscription is, you would think this app would work a lot better. To use the majority of the features you have to pay for the service, and it is SIGNIFICANTLY more than other dating apps. And the app lacks a lot of basic functionality that others have. The filters are also very poor, and you end up having to delete 95% of your “matches” because they don’t meet the basic criteria you are looking for. For example, I said I wanted to meet someone working 50 miles, and I frequently got messages from women that lives 2-3 states away from me. There are also a lot of things that you have to sign on to the website to do, instead of just being able to use the app. I did 2 starts because I did end up with a few dates out of it that I enjoyed, even though they didn’t turn in to anything serious.

Don’t be fooled with the “Christian” site. Do not be fooled by this company! First, if they were legit they would not only offer 6, 12, & 24 months memberships. If they were the best, they would offer a month trial at a time and let you cancel BUT their excuse is it takes longer to find “The one”. No! It takes all of a week to find out they’re no different than any other dating site! We all have our criteria and once you put that in on any site that determines who you see, as long as they’re on the site of course! I’m paying $400 and have deleted my account because I was getting likes from men outside of my criteria! They say “broaden” your criteria….. no. This is a joke and not funny when I’m paying for something I do not use! I’ve met someone ON MY OWN as well! No joke! One week after signing up. We met through friends where I live! No lie. Eharmony is a fraud! If they believed in their program they would allow you to cancel anytime or even over a month trial period but they don’t. They lock you in for 6 month minimum at $400!!!!!!!! Don’t do it!

Terrible App with Terrible Policies. This app sounds promising since it is intended to allow people to meet others who are looking for a more serious relationship. It is however a very expensive waste of time. The large majority of accounts are outdated and you will never receive responses since they will never see your messages. And don’t be fooled by the very expensive $199 fee. Even after you cancel on iTunes you should still check the website itself to make sure your account is cancelled because a charge of $576 will hit your credit card without any warning and there will be no chance of getting a refund. It’s a terrible policy and the customer service is even worse. The lady basically laughed at me and the only thing she offered me was an extension to the app which makes no sense since I already wanted to cancel since I don’t use it anymore. Do yourself a favor and use Hinge or Match instead. Those are cheaper and you will actually have a chance for your messages to be seen and responded to.

E Harmony rates 3. I overall do like this site mostly as it compares to other dating sites in that it has a very thorough profile questionnaire. It provides a feeling of assurance that you are connecting with people who are more compatible. However, that is the “feeling,” and not the reality. People are not honest and the answers can be misleading. Also, there is not a filter available to eliminate people hundreds and thousands of miles away. This is a waste of time and annoying. I will say that I have seen a much higher quality of people on this site than the competition. I also am not a fan of the fact that when you want to delete someone from your list of messages, that person is sent a goodbye message from you. That’s just wrong on so many levels. My reasons for deleting or blocking a person’s profile are my business only. That should not be made know to the person I’m choosing to delete. Not good, E Harmony!

DO NOT JOIN THIS GARBAGE APP. So I tried to get a refund after just a few hours of seeing that there are no matches that match my criteria. Same 25 women every time I search unless I wanna drive to the other side of the country. They refuse to give me my money back and let me out of the crappy deal (stealing from me). Yeah, I know it’s in the small print but I wasn’t expecting to have to have to lower my standards just to see women at all. This is the worst dating app I’ve joined. They’re basically holding me hostage for what? It’s not gonna make their matches multiply. I’ve seen more options on free dating apps. They did give me 3 extra months to try it out, gee thanks❤️ so very thoughtful. Worst experience I’ve had on any dating site. Match is terrible but better than this. Try BUMBLE. Unless it’s owned by these people. If that’s the case, you’ll have as much luck finding a woman deep in the woods as you would using EHarmony I think the “E” stands for empty. There’s nobody on it! STAY AWAY! SAVE YOUR HARD EARNED MONEY AND GO GAMBLING AT THE CASINO. At least there you’ll get free drinks.

It’s okay I guess. This is just like any other dating site... the problem it’s not just the sites anymore, dating is bad in general with everything going on... and catfish/bachelorette doesn’t help dating, it’s just creates the anxiety of meeting whoever your interested in and some women don’t realize there’s some trust that has to go into this... and dating has never been easy in general... I’ve had a really great relationship come from tinder “the hookup site”. It’s just about timing and connection, you can meet someone great at a gas station it’s just timing, and depending on what your looking for. I’ve had women turn me down for my facial hair, height, some woman are controlling, some are scams, it’s exhausting. Women come on here or any site and get swamped with messages and it’s hard to get a response back if your on the other side, it’s like trying to talk to a celebrity. And the “creeps” hurt it for the “good ones”... but everything’s online now where does that leave us?

Horrible Safety Dept and Customer Service. Absolutely horrible. The very first person I matched with was absolutely nuts and they had to remove his profile - he then just resigned up the next day with a different email. They removed it. However, after the experience I wanted nothing to do with online dating and asked to be refunded - they refunded me and then asked me to stay for a rate that was $11 HIGHER per month than the one they had just refunded. Since I am no longer paying, I have reached out numerous times in response to their initial emails and two email chains and over a week later not even so much as an acknowledgment. They make it very clear if you’re not a paying member that you are not worth their time. Not to mention the match that is supposed to be so on was like WAY OFF. Will never use again - would have reconsidered but with the lack of even a simple answer from CS then it’s clear they just don’t care unless they are taking your money (which is NOT worth it). Shameful they don’t even try to hide it

Seriously a scam!. I can’t believe how one of the oldest dating services turns out to be one of the biggest scams I have experienced. I stopped using this app after about a week because all the matches are 10years older than me at least and you get no good info about the person. So I canceled my account but that wasn’t the worst part. They hide the fact that if you start paying for their service (which you have to, to see any of the photos of people) you get locked into having to pay $60 4 times a year and YOU CANNOT CANCEL IT! It’s like they already know their service will not work ahead of time and set up the scam so they lock you into paying hundreds of dollars before you can see the service in action and how bad it is. Terrible business practices, 0 stars. As someone who took a long time to date again after the passing of my husband this really just was the cherry on top to think badly about online dating.

You will regret signing up. Eharmony basically scammed me of $400. I wanted to try it out, and didn’t see a free trial offered anywhere on the site, but I signed up for the shortest subscription 4 months thinking I would be able to get a refund within a short period of time if I didn’t like it - just like you can with Hinge, Tinder, and basically every paying app. They didn’t broadcast this inability on the main pages where I was signing up. After spending an hour setting up my profile and exploring the app, I came to the conclusion that I didn’t like the UI experience and there was a lack of control over certain privacy settings, so I requested a refund within hours of signing up and they said I must pay the full 4 months unless I live in one of the four US states that allows refunds….??? They taunted me for 6 months and threatened to report me to a Debt Collection office if I didn’t pay. I literally used it for less than one day. Absolutely pathetic service and app - I will always recommend any other dating app over eharmony. Don’t even consider them.

Save your money.. If you are a man, don’t bother with this, and save your money. Women get dozens or even hundreds of messages a day. If you send a message, it will just be thrown on the pile with the rest of the garbage and it will be ignored. You, on the other hand, will get a handful of messages per month, if you are lucky. Even then, half of those will be fake messages from scammers. Most of the women on this app are not subscribers and only have free accounts, and you can’t tell that by looking at the profile. They will not be able to respond to you. Many have no photos or empty profiles. If there is a profile photo, the woman will probably be wearing a big floppy hat and sunglasses and it will be a photo from eight years ago. Unless you live in a big city, there will be no real matches anywhere near you. You will not have fun, and you will regret subscribing to this app and feel horrible about yourself within two weeks. Think I’m exaggerating? Throw your money away and try it.

No jackpot. Have used the site for almost a year. Have found only a handful of profiles that appear fake; more so it seems people try to straddle the fence between dating and anonymity. So many well-educated people with interesting careers. But, no sparks. Either people don’t respond, or do but then stop….I don’t fault the platform though. What could be better is filtering criteria. I’m looking to date women but will get matched with men (ANNOYING). Would love to post pics of my pets, but it gets rejected if there is no human (yet someone can post a picture of their back and it’s acceptable?). You can’t filter for political party, having a profile picture, smoking or drinking habits. Also annoying. The platform is aware this is a user concern but has made no changes. For the price, there should be more (working) filtering options. More international users would also be nice too.

Never again. I have never used a site, or app, that was as unhelpful as this one. I ended up going to Tinder, and hinge, finding much better success. I had talk to them several times on eharmony to see if I could just get a refund because their service was less than adequate for the price that they charged. They literally kept telling me that everything that I was doing was wrong and that’s why I wasn’t matching with anyone. Guess what eHarmony, the reason I’m not matching with anyone is because nobody is happy with your service in this area and that’s why they’re all using something else. They clearly are not gonna give me my money back because their money hungry, but they can keep it and I will never use them again. I’m absolutely disgusted. Thank you. I really hope this helps other people when they’re using this, go somewhere else try it for free and then pay for it at another app if you like it but do not use this one.

PSA Save your money!. I have never written a review but see it as my duty to fellow daters to do so in this case. Trust me you’d be 100% better off with a free app like Hinge. I’ve been on eharmony for over a week and not seen one half decent, half tempting match. I’ve been on hinge for 48 hours and have 6 men I’m messaging. The company truly is unethical. I loved their quiz and did it with hopes of a better suited match but their free trial only shows blurred photos of matches so you’ve no idea what you’re signing up for. I emailed customer service to delete my account and that was a week ago and they’ve still not replied. They did email me to say I could have 35% off which I stupidly signed up for. I have no literally paid fir nothing, cannot get a refund and have taken my photos down until I figure out how to delete account. I am so frustrated that I paid for this. I was suckered in by hopes of better quality matches because of quiz but it’s a complete fallacy. If I save one person good money and frustration by reading this it’ll be worth it. Literally any other dating app would be a vast improvement over this.

Extremely unhappy. Thought I would try and pay for a dating service thinking I would find people that are serious about actually working towards a relationship not just dating around. In under a hour I realized that 99% of the people in south Fl that were on there were over weight or looked like they were in there 50s when it said mid 30s. I try my best not to judge but I’m early 30s and active. I want someone to have a similar life style. I called and explained that I would like a refund and it hadn’t been a hour. They proceeded to do their sales pitch about the personality match. And said they would send me a email which I could explain and they would decide. But also explained since I live in Fl the 3 day cancellation policy doesn’t apply to me. I wrote the email. Went through everyone within 30 miles and waited 2 days to see if anyone new would appear in my area. The last email I got said they would not cancel and would keep charging me and too expand the area and my age rang. Sad that a company after a hour couldn’t honor a refund and cancel for someone.

Too expensive and too-long subscriptions. I appreciate what the compatibility scores hope to achieve, and I genuinely think they’re a great idea, but they aren’t always the most straightforward in terms of explaining what those scores mean. I also don’t think that they do as good of a job determining a person’s ‘values’ as they think they do. In addition to all this, the only way to see pictures is to pay for a Premium plan, the shortest of which is an absurdly expensive 6-MONTH subscription. This tells me that they really think it’ll take me at LEAST 6 months to meet someone that I like enough to delete the app. Keep in mind that you’re paying for these 6 months up front, so if you decide after a month that this app isn’t working for you, or if you’re lucky enough to meet someone, and you delete the app before the 6 months are up, you’ve just lost all that money. I really hope that they reevaluate their subscription lengths and costs, because it really could be a good service if it wasn’t so exorbitantly priced.